Hotel - ibis Basel Bahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Basel Bahnhof Hotel

4.0/5 967 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 20  CHF
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Kayaking (Nearby)
    • Rowing (Nearby)
  • Other sports activities  (Nearby)
    • Bike rack facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)
    • Skating rink (Nearby)
    • Table tennis (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 112 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 8 connecting rooms
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Shower
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.5/5 AccorHotels Rating 2,641 reviews

Our guest reviews for ibis Basel Bahnhof

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 967 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Egon Business - 18/07/2018 AccorHotels certified review
« Comfortable but no fantastic experience »

Nice reception, all prepared for, very small room to the back of the building with nabouring building work site and noice from early morning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. L. Thank you for taking the time to tell us about your experience at the ibis Basel Bahnhof. I am sorry that your experience did not meet all your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We have done our best to negotiate with the owner of the new building next to the hotel to keep the noise pollution as small as possible. Instead of 7 am they are only allowed to start at 8 am with noisy works. Unfortunately sometimes this agreement is not respected. We will again communicate with our neighbor to avoid noisy works in the early morning hours. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Johannes Frank Ibis Basel Bahnhof

David J. G. Solo - 18/07/2018 AccorHotels certified review
« Mr David John G. »

Stayed in the hotel for one night only, and then traveling by train the following day to the Black Forest. Location of hotel for railway station was a plus for me. Breakfast o.k. I would use the hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G. We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johannes Frank Ibis Basel Bahnhof

Alan Solo - 18/07/2018 AccorHotels certified review

Very comfortable and spacious room with plenty of storage space. I slept extremely well. Although there was a lot of traffic, includuding trams outside the hotel, my room was very quiet. Enjoyed the buffet breakfast, especailly some of the more unusual rolls and breads. Hotel is within vew of the SBB station. The old town and the Badischer Bahhof can easily reached by tram. Stops are very close to the hotel. Hotel guests are provided with a ticket which enables free transport during the whole length of stay, includung whole of the final day and travel to the airport. This was my fifth visit. I shal return next year.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S. We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. From time to time we change the selection of breads and rolls on our buffet to have some variation and we are happy, that our selection is that much appreciated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johannes Frank Ibis Basel Bahnhof

Couples - 18/07/2018 TripAdvisor review
« Excellent choice »

Hotel is conveniently located near to the station and ten minutes walk from the centre. Staff were friendly and efficient. Room was spacious, comfortable and quiet even though it was overlooking a busy main road.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your ibis Basel Bahnhof Team

Anonymous Solo - 14/07/2018 AccorHotels certified review
« clean covenient hotel to station - friendly staff »

Ibis is always a standard I can trust . Hotel very convenient for all my activities in Basel .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G. We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Johannes Frank Ibis Basel Bahnhof

Anonymous Business - 13/07/2018 AccorHotels certified review
« OK stay in total, but need to make sure the rooms do not smell »

Positive: location, cleanness Still to improve: check in experience (too long waiting time), room had a strange smell which after hours with an open window was reduced to minumum; no drop off/pick up place for taxi.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K. Thank you for taking the time to tell us about your experience at the ibis Basel Bahnhof. I am sorry that your experience did not meet all your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will check with our Front Office staff what was the situation at the moment of your check in and why it took too long to check you in. It is important for us to provide a smooth and fast check in for all guests. Please contact our front office team 24/7 if there should be any problem within the room. With our service guarantee we promise you to solve every problem within a maximum of 15 minutes. In you case we would have offered to change your room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Johannes Frank Ibis Basel Bahnhof

Maria Business - 13/07/2018 AccorHotels certified review
« central location, near SBB »

Telaxed and simple. Point for improvement: staff at the reception desk

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R. Thank you for taking the time to tell us about your experience at the ibis Basel Bahnhof. I am sorry that your experience did not meet all your expectations, specially at check in. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will share your feedback regarding our Front Office Staff with the team and see with the colleagues working the days of your stay what happened and what can be improved. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Johannes Frank Ibis Basel Bahnhof

Adrian Couples - 11/07/2018 AccorHotels certified review
« Excellent hotel »

A warm welcome from the staff, comfortable room, quiet despite being on busy main road, convenient for the station and only a ten minute walk from Basel centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ADRIAN P., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. We are delighted you found our staff helpful and friendly during your stay with us and for the services we offered you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Business - 06/07/2018 TripAdvisor review
« Comfortable & Clean. »

Comfortable & clean. Good air-conditionning (importnat considering global warning, even in Basel)! Breakfast buffet is OK. Old Town accessible in 15 minutes by foot, and possibility to get free public transport with the Basel card given for free and explained at the front-desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernardschlinquer, thank you very much for your great ranking and your kind comments. It makes us happy to know that you fully enjoyed your stay at the ibis Basel Bahnhof. We hope to see you back very soon. Kind regards, Stephan Köppel General Manager

Johnb Couples - 01/07/2018 AccorHotels certified review
« Very nice clean room and bathroom »

Staff friendly and helpful. Room light and quite spacious with balcony. Clean. Good bathroom. Clean. Near station which was ideal. Coupons given for free travel on trams, discounts on museums etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN B., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Robin H. Solo - 27/06/2018 AccorHotels certified review
« Check in complicated, computer service was down. »

Hotel ok, directions from Railway Station not clear. Helpful service personnel who was providing checkinn, plus bar and cafe service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBIN H., Thank you for taking the time to tell us about your experience at the ibis Basel Bahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The renewal of our computer network has created major problems with the connections to other systems in the hotel. Unfortunately, we could not immediately return to our normal service and had to work with improvised solutions. We apologize for the inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Bruna Couples - 19/06/2018 AccorHotels certified review
« it was great »

very friendly staff, comfortable clean room and overall a great stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruna alexia O., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take your feedback regarding the sound proof into account for our next renovations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Liv Friends - 15/06/2018 AccorHotels certified review
« Perfect as usual. »

Staff, checkin always pleasant and efficient. Room was clean and breakfast was quite satisfactory. The new waffle machine was nice even if I didn't get a chance to use it.!

Our hotel has responded to the review
Our hotel has responded to the review

Dear LIVONIE D., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Daniel L. Business - 13/06/2018 AccorHotels certified review
« nice. the tram is a bit loud »

all good. liked the balkony, however the tram outside was pretty loud

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL L., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Unfortunately, we can not change the tram noises. The place in front of the hotel will be renovated in the coming years and we hope, that the tramway is getting quieter after all the changes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Caroline M. Couples - 12/06/2018 AccorHotels certified review
« Excellent »

Delightful warm welcome from friendly and efficient reception staff. Rooms comfortable (those beds - wonderful!) and spacious. The next time we’re in Basel we shall certainly return to the ibis Basel Bahnhof

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAROLINE-TERESA M., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Anonymous Solo - 11/06/2018 AccorHotels certified review
« Keys not correctly programmed »

The card keys were not correctly programmed and only worked a single time. I had to have my card reprogrammed each time I wanted to open the door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK S., Thank you for taking the time to tell us about your experience at the ibis Basel Bahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We had big problems with our computer network in the past few days. Unfortunately we could not program the room key correctly. We apologize for the inconvenience. Luckily we were able to fix all the problems and return to our usual service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Robb Business - 07/06/2018 AccorHotels certified review
« Really good, booked from the easy to us phone app »

Very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT B., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Patricia Couples - 03/06/2018 AccorHotels certified review

Check-in easy and smooth. Same for check-out. Breakfast choice was simple but adequate. Best of all Ibis we have stayed in Europe. Thank you for making our short stay in Basel a pleasant one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PATRICIA L., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

Solo travel - 02/06/2018 TripAdvisor review
« Ibis Basel Bahnhof »

Have stayed at this Ibis hotel a few times and the staff are always welcoming and friendly. Room was clean and tidy. Breakfast was good. Had a couple of bar meals whilst staying at the hotel, they have changed the menu slightly which is a shame but was not a big issue. Overall a execellent visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear richgray50003, thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay at ibis Basel Bahnhof. We are looking forward to see you again in our Hotel. Best wishes from Basel, Stephan Köppel, General Manager

Paul F. Friends - 01/06/2018 AccorHotels certified review
« Excellent and Realxed stay »

Staff were very helpful and friendly, I stay in a lot of small independent Hotels and this was as good as many of those. Facilities really good, nice breakfast and in a great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL F., We very much appreciate your comments regarding your stay at the ibis Basel Bahnhof. It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephan Köppel General Manager Ibis Basel Bahnhof

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