Novotel Buenos Aires Hotel 4 stars

TripAdvisor rating 4.5/5 2,069 reviews
Novotel Buenos Aires
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+ 25 Services
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Room 1

Number of guests
Children's age
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Hammam, fitness center, solarium and tanning salon

  • Indoor games area, play area and children's library

  • Mediterranean restaurant with terrace

  • Pet-friendly bar with musical entertainment

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • EZEIZAPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Leisure and activities
  • Pool
  • Fitness centre
  • Solarium
  • Babysitting on request
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

THE HOTEL'S OUTDOOR POOL WILL BE CLOSED FOR MAINTENANCE UNTIL NOVEMBER 15, 2019

Hotel location

Novotel Buenos Aires

Av. Corrientes 1334
C1043ABN
buenos aires
argentina

Tel: +541143709500

Fax: (+54)11/43709599

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS :   6, 7, 24, 26, 29 URUGUAY

  • SUBTE :   LINEA B URUGUAY

  • By plane

    EZEIZA At 31.5km / 19.57 miles - Shuttle paying

  • By train

    RETIRO At 1.5km / 0.93 miles

GPS :-34.604847, -58.385635

Our accommodations

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with a queen-size bed

  • Max. number of persons: 3
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with twin beds.

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Suite with 1 kingsize bed and sofa

  • Max. number of persons: 3
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

PATIO #378

Type of cuisine: Mediterranean

Whether for breakfast or a late dinner, before or after the theater, in the restaurant or on the patio, standing or on comfortable sofas, it doesn't matter where, how or when, Patio #378 offers simple yet delicious contemporary Mediterranean cuisine.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PATIO #378

Photo non contractuelle / Strictly non binding

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 280

  • Maximum capacity: 220 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
Novotel Buenos Aires

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,485 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,069 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Enjoyable

Customer review rating 4.3/5

Kendal Couples - 01/11/2019 Confirmed reviews AccorHotels

Good location, good room and facilities, good bar. At checkout we were overcharged on our room rate so had to process a refund and also had some charges on our room from restaurant that were not ours. Also checked in online however when we arrived had to go through the complete check in process again so no point wasting time checking in online.

Good but not enough

TripAdvisor rating 4.5/5

ricard0barret0 Couples - 25/10/2019 TripAdvisor review

Excellent hotel and situated at very good location at Buenos Aires city. However, troubles with LeClub Rewards booking came up. Even reservation says no further payment to be made, Novotel still pushing me to pay further.

Dear ricard0barret0 Good morning, thank you to share your experience with us. We have already explained the total value of your reservation and the purchase conditions in another email. We wait you very soon, Best Regards, Evangelina Fontana

Good, comfortable place to stay

Customer review rating 4.3/5

Barny Solo - 23/10/2019 Confirmed reviews AccorHotels

I had an excellent stay. Front desk reception was very good, polite, friendly and efficient. Room was clean, good size - bed was comfortable. Bathroom was clean and functional.

Customer review rating 4.3/5

Robert M. Friends - 20/10/2019 Confirmed reviews AccorHotels

Good service. Helpful directions in English

Dear Robert Michael M., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

OK

Customer review rating 4.3/5

Marco Solo - 18/10/2019 Confirmed reviews AccorHotels

Location it's ok, but the rooms look and feel very dated.

Dear Marco P., Thank you for taking the time to tell us about your experience at the Novotel Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Better than reported

Customer review rating 4.3/5

S C. R. Solo - 18/10/2019 Confirmed reviews AccorHotels

Good service and conditions

Great

Customer review rating 4.3/5

Cesar Business - 15/10/2019 Confirmed reviews AccorHotels

Friendly staff, clean room and very well located! Fast Room service and good wifi. Breakfast with a great variety of fruits(not usual in other BA’s hotels). Quiet room even staying in a room facing the street.

Subpar Novotel

Customer review rating 4.3/5

Eduardo Solo - 11/10/2019 Confirmed reviews AccorHotels

The hotel is past due to a renovation, seems old and beaten. The staff is not very nice.

Superb location, helpful staff.

Customer review rating 4.3/5

Stephen Y. Couples - 11/10/2019 Confirmed reviews AccorHotels

Extremely satisfied. The hotel is in a great location for tourism. The staff are pleasant, helpful and hard working. Lovely bar area and restaurant. The only drawback was the swimming pool area being out of season.

False information

Customer review rating 4.3/5

Maxim Couples - 09/10/2019 Confirmed reviews AccorHotels

We booked the hotel because of the swim pool and sauna, but swim pool turned to be seasonal and sauna did not exist anymore. Also many things in our bathroom were broken, smelly wc, problems with water in a shower.

Worst stay @ a hotel ever!

Customer review rating 4.3/5

Bookclubfran Solo - 07/10/2019 Confirmed reviews AccorHotels

Staff very unfriendly, never once said sorry--the toilet was broken in 1st bedroom allocated--oh--it is housekeeping's fault! It was if they were doing me a favour to check me in, etc why are they working there--they hold guests in contempt

Very bad

Customer review rating 4.3/5

Carsten Business - 27/09/2019 Confirmed reviews AccorHotels

Unprofessionell from beginning to end

Great personal, clean rooms and bathroom, secure

Customer review rating 4.3/5

Baris S. Families - 27/09/2019 Confirmed reviews AccorHotels

The receptionist "Alan" welcomed us very friendly and professional.He did the check in very fast and explained the details about payment, accomodation and other details. In general I liked the Hotel and as well as my family was also comfortable to stay. The only thing that I would fix is; the doors were making sounds , and the towel hangers in the toilets were loosen. Also I'd like to have more detailed explanation about pre-authorized charge and when it will be refunded.This information would be very helpful to reduce doubts. In general i'd like to come back and enjoy the same hotel.

Not the Novotel standard

Customer review rating 4.3/5

Anonymous Couples - 25/09/2019 Confirmed reviews AccorHotels

This is unfortunately not the Novotel standard that we are used to. There was ongoing problems with air conditioning and we could not sleep well until I called twice and then I went to reception string midnight. The info I could open the window to get cold sir I found me than unpolite. The hotel is shown as one with air conditioning so I expect it works. Just to mentioned I was week before in nh collection historico and three there was no Problem with air conditioning and cooling the room. For the welcome drink we need to approach service as after sitting more than 10 minutes in a quite empty place no one approached us. Actually we are very disappointed and I would even like to apply to partially refund of the price paid as this what we paid was overpriced for this standard and service

Well located hotel in a vibrant part of a beautiful city

TripAdvisor rating 4.5/5

JoR1957 Couples - 25/09/2019 TripAdvisor review

The Novotel Buenos Aires is a very well located hotel in a vibrant part of a beautiful city. It’s a short walk to the centre of the city and you can easily walk to many of the tourist attractions providing you are reasonably fit. We are in our early 60s and managed it with ease, including a leisurely walk to visit Evita in the Recoleta cemetery. There are also many theatres close by although we didn’t see any in English. The room is a reasonable size and amenities in the room are what you typically expect in the Novotel brand. The breakfast was great with a good selection of items. We sent laundry out while we were there and it came back beautifully presented. The staff are all polite, courteous and helpful. Would definitely recommend this hotel.

Dear JoR1957 Good morning, thank you to share your experience with us. We hope you had a good stay! We wait you very soon! Best Regards, Evangelina Fontana

Doublecharged. Very upset with the bad situation.

Customer review rating 4.3/5

Fernando S. Couples - 24/09/2019 Confirmed reviews AccorHotels

You have double-charged me. I have been charged in my credit card by hotelurbano.com, on 20.07.2019, at the moment I confirmed my reservation, and you charged me again during the check-out. I thought I could trust Accor Hotels!!! What a surprise!

Customer review rating 4.3/5

Frederico L. N. Families - 19/09/2019 Confirmed reviews AccorHotels

Extremamente gratificante.

Lovely stay for a great weekend

Customer review rating 4.3/5

Charlotte Friends - 18/09/2019 Confirmed reviews AccorHotels

The hotel is very well located and really nice. The staff was very friendly and helpful and helped with valuable recommendations. We had a lovely experience and will recommend it to anyone.

Customer service was excelleny

Customer review rating 4.3/5

Martita N. Business - 17/09/2019 Confirmed reviews AccorHotels

Everyone was professional and customer service friendly. The breakfast was great with a nice variety. Thankful!

The staff were amazing but the room temperatures very warm and difficult to sleep.

Customer review rating 4.3/5

Anonymous Friends - 17/09/2019 Confirmed reviews AccorHotels

The staff were amazing. Was travelling with 8 others and we all had issues with the air conditioners in our rooms. All of the air conditioner thermostats did not work, room were very warm and uncomfortable.

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