Novotel Buenos Aires 4 stars

Customer review rating (ALL Rating) 4.3/5 1,305 reviews

Novotel Buenos Aires - Image 1
Novotel Buenos Aires - Image 2
Novotel Buenos Aires - Image 3
Novotel Buenos Aires - Image 4

Description

Hotel extras

  • Patio 378 Restaurant featuring contemporary cuisine

  • Massage room, spa, sauna and beauty salon

  • Indoor pool and pool bar

  • 8 event rooms and business center

  • Terrace with pool and vertical garden

Our accommodation(s)

Hotel location

Novotel Buenos Aires

Av. Corrientes 1334
C1043ABN BUENOS AIRES
Argentina

GPS:-34.604847, -58.385635

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

PATIO #378

Non contractual photo

Whether for breakfast or a late dinner, before or after the theater, in the restaurant or on the patio, standing or on comfortable sofas, it doesn't matter where, how or when, Patio #378 offers simple yet delicious contemporary Mediterranean cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,305 reviews

TripAdvisor Rating  4.5/5  2,215 reviews

Centrally located hotel in Buenos Aires. Wish the pool was open.

TripAdvisor rating 4.0/5

HappyNorwegians TripAdvisor review

This hotel is located in the Theater District — it is in close walking distance of El Teatro Colon, the Obleisk, other theaters, many shops and restraunts. The breakfast was very good — especially the omeletts — ask the head waiter before you take your table. They have good coffee, a variety of warm items, breads, cold-cuts, juices, cold drinks, try their croissants, fruits, etc. Very helpful staff who speak Spanish, English and Portuguese. The pool was closed for the season — that was sad for our tour group. We were there in mid-April and we had several warm days and it would have been nice if we could have used the pool. The small gym was open though. The outside sitting area at the back of the hotel was pleasant. We used the safe in the room, the beds were comfortable enough, there was in-room coffee & tea. I highly recommend that when the hotel is re-furnished again, that they aim at pleasing and catering to the guests and to make the guest rooms and common sitting areas more comfortable for us — everything should be refurnished so the guests are served — it seems like the decorator aimed at pleasing other decorators and not at pleasing the actual users of the furniture. It was almost impossible to get out of the sofas, the black interiors were not pleasant, the closest with the safe was not really correctly designed to put clothes in. Our group was there for 8 nights and there were no smaller shelves to put clothes in — my clothes were always just in a pile in the large shelves. The other closet was fine. Look at the picture of the shower I have published here — very stange — I blame the interior decorator for this! The TV did NOT have any English-language channels. One news channel in English would have been helpful. There was a hair dryer, hand soap, shampoo/body wash and conditioner provided. The towels were fine. They had enjoyable art work throughout the hotel. We used a meeting room several times during our stay on the second floor that suited our needs well. Make sure you get a room on the back side of the hotel — it is quiter back there. I would return to this hotel the next time I come to Buenos Aires. The price is reasonable.

Great Location. Modern.

Customer review rating 4.5/5

Laura V. Families - Confirmed reviews ALL

The hotel is in a great location with easy access to every need. The front desk staff is helpful and efficient. They were able to secure tickets to a Tango show with ease. The rooms are clean and comfortable.

Great stay!

Customer review rating 5.0/5

Reina Families - Confirmed reviews ALL

My mom and I stayed at Novotel in Buenos Aires during a recent vacation. The hotel is modern and clean with all the amenities one would need. We had breakfast one of the mornings, used their cleaning service, stored our luggage the day we were leaving (we had an evening flight), and had the front desk help us book a couple of touristy activities. We found the staff to be helpful, kind, and professional. I would definitely stay here again.

Disappointing Service

Customer review rating 2.0/5

Matthew Couples - Confirmed reviews ALL

At check-in, the hotel did not automatically exclude the VAT for foreigners. Luckily we asked about it, otherwise we would have been charged. Also, the Do Not Disturb sign was not honoured during our stay, which led to the discovery of money missing from our room. I think this could have been handled better as we only communicated with the front desk. I expected the GM or Head of Security to advise us of the outcome.

Dear Matthew Hsien Hua H., Thank you for taking the time to tell us about your experience at the Novotel Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Accor, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilio Battiti Front desk Manager Site Novotel Buenos Aires & Ibis Obelisco

All around great place to stay in the heart of Buenos Aires.

TripAdvisor rating 5.0/5

Clint B TripAdvisor review

This was my second stay at Novotel Buenos Aires. It is located in the heart of downtown on Avenida Corrientes just down the street from El Oblisco (the Obelisk), the iconic monument in Buenos Aires. This hotel is in the heart of the theater district and within easy walking distance of nice malls like Galleria Pacifico. I love the location and the breakfast buffet is very nice. My room was clean, well appointed and in good condition. House keeping took good care of my room every day. The hotel is extremely close to the subway line which makes the whole city easy to reach. My overall feeling is that for my business stay, this hotel was just right. If I came back for a personal vacation with my family, I would also be very comfortable at this Novotel. Great value for what you get. A small gym, a pool and very close to some amazing restaurants.

Dear Blatnik, We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 461 reviews 9/10 Location
  • 578 reviews 5.7/10 Room
  • 619 reviews 7.6/10 Service
  • 24 reviews 5.2/10 WiFi
  • 318 reviews 7.6/10 Breakfast
  • 163 reviews 4.7/10 Cleanliness
  • 158 reviews 7.7/10 Vibe
  • 52 reviews 6/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Buenos Aires