Hotel - Novotel Buenos Aires
Novotel Hotel Novotel Hotel

Novotel Buenos Aires Hotel

4.5/5 1,965 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 99.00 USD Non member rate
From 89.10 USD Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • EZEIZA
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Solarium
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 129 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 2 family rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,675 reviews

Our guest reviews for Novotel Buenos Aires

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,965 reviews
Couples - 17/01/2019 TripAdvisor review
« Good Location »

Well located. modern, clean, been before. Recent stay was a couple of weeks and no problems and felt secure. Pool area etc outside and area to relax, unwind, have a drink or for those wishing to eat. Try!

Jack Families - 12/01/2019 AccorHotels certified review
« Great experience »

Hotel was clean and inviting. We arrived from a cruise early in the morning and were able to check into our rooms prior to 8 a.m. . Helpful, friendly staff.

Jo… Business - 11/01/2019 AccorHotels certified review
« No es el mismo Novotel de siempre !!! - Not the same Novotel that I knew before !!!! »

I took my own time to do this review since I traveled during all December 18 and at the beginning of 2019... My experience with Novotel Corrientes in Buenos Aires was not the same that I was used to, the hotel curtains was dirty (I took photos), the toilet was broken (I took photos) my first request to the hotel front desk in my very first day was rejected and then I have recalled my benefit on getting answer to all the customer concerns that Novotel claims to have to all customers and finally the personnel agreed to provide my request of Iron + Iron table. The maintenance of the room was very bad, even the attention in the restaurant has change a lot. I saw a personnel not enthusiastic or friendly as the way they use to be, something is going on and that is felt by us (customers). I’m thinking to claim back part of the paid amount since I was not receiving the excellent service that we are supposed to pay with the fares of the hotel. Novotel and Accor really need to do something to avoid having more customers not satisfied with the usage of this particular hotel.

Flavio B. Couples - 07/01/2019 AccorHotels certified review
« Service level below expected »

The room was as expected. No problem with it. The bar was very good, good drinks and kind service. I had problems with the laundry service. I let 3 items for laundry and got only 2 of them back. When complaining, I was told that no third item had been left, that I had misfilled the form. I said I was positive about leaving 3 pieces in the laundry bag, but they never admitted having lost the item. At the checkout, the hotel didn't charge for the whole laundry service (3 pieces), but that was not what I intended, I just wanted to wash some clothes and pay for it. NOT ONCE I heard the word sorry. The attitude of the staff about having committed a mistake was very negative. Besides that, the keys of my room (both of them) stopped working twice, and they were carried in different bags, so I think the hotel might have a problem with that too.

Na Friends - 01/01/2019 AccorHotels certified review
« Great location »

The hotel was clean check in was easy. The pool area is lacking sunloungers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelly H., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Sandrine S. Solo - 29/12/2018 AccorHotels certified review
« Bad service »

I arrived, did not receive the drink voucher, no acknowledgement of my travel status. Bar tender did not seem to like me and was more interested in serving anybody else. Walked to reception to get help! I stayed again 26th which was different. Going by the 21s I’d never stay again at your hotel.

H. Business - 21/12/2018 AccorHotels certified review
« Reasonable »

Nice hotel with good service. However the maintenance is starting to lack. Small stuff has startet to malfunction. All in all a satisfying stay.

Alexander Business - 21/12/2018 AccorHotels certified review
« Good city center hotel »

This is a good average hotel well located in the city centre of Buenos Aires. Rooms are not big, but well planned and well equiped. In some rooms the shower water runs out (bad and/or outdated isolation of the shower rooms). The window of the room 1205 does not close well (noise and smell of foods from outside in the room), I changed the room. One day after the room was ocupied by another guest (is the window now repaired!?). Recepcionists in the morning are warm and polite (unfortunately can not say the same about the recepcionists of evenings - cold and unpersonal). In my last stay, the last two days the body cream was not replaced. Again and again missing one of the two towels sets in the room. I have been more than 10 times in 2018 in this hotel, but never have I been upgraded to a suite or bigger room (OK, I know that I am not registered in your Accor customer program), nevertheless after so a frequently stay......already happens in other hotel groups, but OK, this is not a must.

Steve H. Couples - 20/12/2018 AccorHotels certified review
« A wonder place to stay »

We enjoyed the room and the location was terrific for touring. Staff was extremely helpful in all respects. Kudos for the great breakfast buffet.

J P. Business - 09/12/2018 AccorHotels certified review
« Convenient location, confortable room and bed and nice breakfast. »

Convenient location, confortable room and bed and nice breakfast, friendly staff and good cost benefit !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeanete P., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Carlos Business - 08/12/2018 AccorHotels certified review
« Not novotel level »

I am a constant travel and have stayed on other novotel properties in Latam. In this one, you can see the hotel needs an urgent renovation ( broken fixtures , old elevators, chipped furniture, simple breakfast)

Jonas Business - 06/12/2018 AccorHotels certified review
« great rooms, amateuristic housekeeping »

mistakes in refill of minibar, no new shampoo for 3 days, no empty laundry bag for 3 days. then a bag shows up, but without any form to fill... the list is long... very long.

Denis R. Families - 03/12/2018 AccorHotels certified review
« Great location and services. »

The hotel was well taken care of, in a perfect location.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. R. Maravi, Agradecemos os seus comentários no seguimento da sua estada no Novotel Buenos Aires. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipa . A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diáriamente para lhe prestar um serviço irrepreensível. Atenciosamente, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

David Business - 02/12/2018 AccorHotels certified review
« Nice hotel, great location »

Nice hotel, good facilities, great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David H., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

German S. Business - 30/11/2018 AccorHotels certified review
« Very High Price for this hotel »

The cost is very high for a very low value added experience. The room was dark, the curtains did not work, some things on the bathroom weren't working properly and the front desk attention was inefficient. I wont recommend this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear German Ernesto S. Rojas, Thank you for taking the time to tell us about your experience at the Novotel Parque Olimpico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Helene Business - 27/11/2018 AccorHotels certified review
« Hotel over priced for the quality of the services and the comfort of the room »

No real issue during the stay, service was ok, although I had to wait 4 hours on my arrival because the room was not ready, when I finally asked for a room (because I was seeing people checking-in and I've been told I would be the first one to get a room..) I got the worst room ever, 1 st floor on the street with construction work... I'm a platinum member of Accor hotel so I would have expected a bit more consideration. On more story during my stay, when I requested an airport transfer for Sunday morning 7:15am, and I got a call from the hotel on Friday at 10:30pm to confirm for Sunday, and I got awake by a phone again by the reception on Saturday morning at 7:15am to ask me if I had a transfer scheduled today.......... anyway, long story short, I have to come back in March to Buenos Aires, for 3 weeks, with 4 colleagues, and I will not come back to Novotel.

Anonymous Families - 27/11/2018 AccorHotels certified review
« Good »

We will definitely be back. The only complaints I have are that there was no hot water the day we arrived, there were a lot of eggshells in the scrambled eggs at the breakfast buffet, the bacon was too soggy, the staff didn’t check on us when we sat by the pool dining tables, the life guard wasn’t paying attention to us at all, the sauna wasn’t working the whole time we were there over 10 days, and the lunch buffet didn’t have enough options for me to enjoy. Otherwise we really enjoyed the beautiful room, playroom for our child, pools, and polite service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Claire Noelle F., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Anonymous Business - 27/11/2018 AccorHotels certified review
« Good but slow service »

I had a good experience overall. My only complaint is that service at the front desk is really slow. I had to wait to check in and out even though there was one person who was free. But they did not look up or help you. Instead, they make you wait for the other person to be free.

Gustavo A. A. T. Families - 26/11/2018 AccorHotels certified review
« Aceptable hotel »

Aceptable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gustavo A., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Flavio Business - 26/11/2018 AccorHotels certified review

agradavel, atendendo as expectativas

Our hotel has responded to the review
Our hotel has responded to the review

Dear Flavio J., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 99.00 USD Non member rate
From 89.10 USD Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates