Hotel - Novotel Buenos Aires
Novotel Hotel Novotel Hotel

Novotel Buenos Aires Hotel

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4.5/5 1,889 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • EZEIZA
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early Check in from 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Solarium
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 129 rooms
  • 66 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 2 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Cordless telephone
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,928 reviews

Our guest reviews for Novotel Buenos Aires

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,889 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Linda C. Friends - 16/04/2018
« Disappointing »

The room was not well cleaned on arrival. We later had to request the room was cleaned as this was not done while we were out. We booked 3 tours via the hotel. For 2 of these tours we were given the wrong start time. The first was an afternoon departure when we understood for a morning tour and the second time we were told a start time of 7.30am only to discover it was 9.00am. we did not find either of these changes out until we approached the desk. On requesting how to get to an event (self arranged) we were advised to hail a taxi from the street and try to be careful to only hail a particular taxi type. as all travel information to Buenos Aires suggests you never hail a taxi from the street this was not good advice. I understand there are issues at the moment with roadworks outside the hotel but this is not an acceptable level of service. Also my partner is a silver level Accor member and was not given his drink vouchers - not a way to inspire bran loyalty.

AccorHotels certified review
Julieta C. Business - 09/04/2018
« acorde »

normal

AccorHotels certified review
Anonymous Couples - 07/04/2018
« Not as good as my first stay »

it seems the hotel has deteriorated a bit

AccorHotels certified review
Rabia Families - 02/04/2018
« Basic business hotel »

Basic are good, relatively small room, clean, but leaking shower, water out of the tap was orange, breakfast variety ok, but often empty trays and took long to fill. Pool somewhat dirty and very cold. Had to move rooms because of issues with water pipes, no apologies

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rabia Ibrahim, Thank you for taking the time to tell us about your experience at the Novotel Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Anonymous Families - 02/04/2018
« An ordinary stay »

The foyer was fine, although the carpet on our level was stained and our room looked tired. The restaurant was very disappointing, with a limited selection of food. Some of the fruit actually had very obvious bad spots on them and Zoe pieces were mouldy. The service in the restaurant was poor. Overall, I felt it didn’t meet my expectations of a Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Eileen, Good morning, thank you to share your experience at Novotel Buenos Aires. We regret that you had a bad experience, We will take your comments into account to improve them. we hope to receive you again, Best Regards Evangelina Fontana

AccorHotels certified review
Anonymous Couples - 28/03/2018
« A bit dissappointing »

It was a bit disappointing, Location was quite good the the reception area didn’t feel welcoming, was dark and spelt of cleaning products. Rooms were ok!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter Carnahan, Thank you for taking the time to tell us about your experience at the Novotel Parque Olimpico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Pierre A. G. Business - 23/03/2018
« Good location, good service, THE hotel to stay in Buenos Aires »

Reception fast and efficient. Comfortable bedrooms, modern and quiet Wonderful location in the center of the city but also nice outdoor swiming pool. A very good hotel that I strongly recommend for a stay in Buenos Aires

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Gillet Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Germano H. Business - 23/03/2018
« Germano Gastão H. Júnior »

Satisfactory hotel stay for my business purpose. The breakfast in the restaurant opens only from 7:00am, but the room service is very good to provide earlier breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hilgemann Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Anonymous Families - 23/03/2018
« Comfortable »

Pleasant and smooth

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Okulik Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Scott T. Friends - 21/03/2018
« Excellent hotel and location »

Very modern facility with nice rooms, good air conditioning and amenities in a central Obelisk of location. The staff was very helpful with subway directions and restaurant recommendations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MR.Tichenor Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Sumra K. Couples - 19/03/2018
« Disappointing stay, not up to the standards of an Accor hotel »

Disappointing starting from check-in. The staff member who checked us in was not informative about our stay. He checked us in, gave us the key and that was it. No one offered to help with baggage to be brought to room. As an Accor Silver member, I should have been offered a ‘welcome drink,’ which was not given. It was only after check in and once settled in the room, I went back to the front desk to see if they indeed had my Accor membership details. The same man, looked it up and said that he had all the information. It was only after I asked about the ‘welcome beverage’ did he give me the voucher. The room was very small and unkempt. The leather sofas had scratches and tears in it. The carpets were old and worn. The room was extremely warm too. The bed had only 2 pillows for a queen size bed, which is unusual. The bathrooms were tiny as well. The one positive, was that we were given a small breakfast the next morning before our early flight. The bar outside was pleasant, but service was non-existent. I will say that this Novotel does not uphold the standards of an Accor hotel. I will not return to this hotel, and will not recommend it to anyone I know who is planning on visiting Buenos Aires.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sumra Khan, Thank you for taking the time to tell us about your experience at the Novotel Parque Olimpico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
M. L. Business - 18/03/2018
« Nice stay. Nice restaurant »

Stayed a week there for business. Had several meals at the restaurant. Great meet, really well cooked (I like it rare), nice flavors. And the service was really pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Sean F. Couples - 14/03/2018
« Very Nice Hotel »

I thought the hotel was a very nice Euro-styled hotel. Located on a main street near plenty of shopping and restaurant options.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Farrell Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Phil Couples - 10/03/2018
« Stopover in Buenos Aires after cruise »

We got off the cruise about 9:30 and went to the hotel where we managed to book in early to our room. The room was excellent and large enough for our 2 suit cases with a small sofa as well. Rain shower was excellent and the room was very quiet. We ate at the restaurant and the meals very good. Breakfast was included and good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Phil Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Scott H. Couples - 04/03/2018
« Smelly toilet and leaking shower let down the overall experience of the stay at Novotel »

Service was very good. One aspect that was very poor of our room (1107) was the appalling smell that was always present in the toilet part of the bathroom. In addition when the shower door was opened, water ran into the bathroom floor all the way to under the vanity; water also leaked from the shower on to the carpet beside the bed. I advised before arriving at the hotel that I had to eat gluten free (Coeliac Disease), however, there was no gluten free cereal available. Gluten free bread was provided, for which I was most grateful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hutchinson Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Shlomo A. Business - 03/03/2018
« Ok but I had a problem that wasn’t resolved throughout my stay »

In general the hotel is fine and I have stayed several times without issues. This time there was a problem with the lavatory that I reported once I arrived at the room, it was flushing the water continuously without stopping. I reported the problem 3 times but nobody came. A huge amount of water was waisted and I also had to hear that noise all night long.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shlomo Amir, Thank you for taking the time to tell us about your experience at the Novotel Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Anonymous Couples - 27/02/2018

We like the location and the staff is very helpful.

AccorHotels certified review
Pm Business - 25/02/2018
« Run down hotel with great service »

At the Novotel Buenos Aires the hotel facilities were of great disappointment, not living to the standards I have for Novotel hotels worldwide. ( I’ve stayed in several Novotel’s) The place is worn out and in need of big update / maintenance, the night I arrived checked several rooms and they were all about the same so I am not only speaking about my own room. The white Sofas need to be changed, they’re grey/ turning black, the carpets are stained all over, applies to hallways and rooms, the bathroom has mold by the shower corners and the bedsheets were stained. And one of the rooms had smoke smell. My suggestion is to get rid of the carpets, it’ll give the rooms a much cleaner aspect and will be easier to maintain also less prone to allergies! Change the old ugly white sofas and desk chairs and some maintenance to the wood (closet, desk,etc) Maintenance in the bathrooms, specially the showers and shower doors. On the other hand I do have to highlight the great staff service, they have been extremely professional, polite and accommodating trying to make my stay more comfortable and it was they reason why I’ve decided to give the hotel the opportunity and continue with my stay.

AccorHotels certified review
Anonymous Couples - 23/02/2018
« pre Flight Home Relaxation »

Supportive.

AccorHotels certified review
Kal Business - 20/02/2018

Professional and prompt service.

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