Hotel - Novotel Buenos Aires
Novotel Hotel Novotel Hotel

Novotel Buenos Aires Hotel

4.5/5 1,939 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • EZEIZA
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Solarium
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 129 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 2 family rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Bathtub
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,408 reviews

Our guest reviews for Novotel Buenos Aires

100% genuine reviews from our guests

Find out more
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4.5/5 TripAdvisor Rating 1,939 reviews
Jaeyoon H. Business - 10/10/2018 AccorHotels certified review
« Nice and avery friendly environment »

All staff are very nice. Everything was fine. However, I wish we could have some complimentary water or water fountains for drinking.

David Solo - 09/10/2018 AccorHotels certified review
« Great location fantastic staff »

As a regular traveller to BA I found the Novotel to be a great hotel for service , proximity to key destinations in the city and good facilities

Thais S. M. Business - 08/10/2018 AccorHotels certified review
« Great hotel »

Great hotel, well located. Room clean and well well equipped. Shower very good. Complete and varied breakfast. Need one more person at the front desk. I waited a bit to get my check in done, which was compensated by the friendliness of Carla, the receptionist who helped me.

Derek Business - 07/10/2018 AccorHotels certified review
« Impressive room quality and friendly staff »

Room was modern and clean. Staff are very friendly and helpful! Dinner was not so good in terms of steak was over done for both myself and colleague. Dessert was good and so was breakfast

Ilya Business - 04/10/2018 AccorHotels certified review
« very well »

Good hi-tec, clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ilia L., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Jae Business - 01/10/2018 AccorHotels certified review
« sehr gut »

good experience

David Couples - 28/09/2018 AccorHotels certified review
« Great Experience »

Great pool, great rooms and great cocktails

Our hotel has responded to the review
Our hotel has responded to the review

Dear David F., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Sherrie B. Friends - 24/09/2018 AccorHotels certified review
« Great experience »

Good location, great staff. Some but comfortable rooms.

H. T. S. Business - 24/09/2018 AccorHotels certified review
« no hot water »

the hot water was not working in the 1st room i stayed. after change to a new room the hot water was only working for 1 day

Aussie J. Couples - 23/09/2018 AccorHotels certified review
« Good hotel mediocre breakfast »

Staff and location good but twin beds are too narrow and breakfast needs to improve. Room and bathroom are fair size and clean.

Daniel R. Families - 23/09/2018 AccorHotels certified review
« Excellent location, very fríendly service. »

Very nice Hotel. Could not be a better location. Nice bar and very friendly service. WIFI in the room could be stronger, only complaint!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Daniele R., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Gary C. Business - 22/09/2018 AccorHotels certified review
« Acceptable in your country but not in accordance to Le Club higher standards in Asia . You have no priveleges to Platinum members . »

Acceptable according to the standards in your country . Not acceptable when compared to standards of Accor Hotels in Asia .

Anonymous Business - 11/09/2018 AccorHotels certified review
« Confortable »

Agradable...

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Sra. M., Le agradecemos enormemente sus comentarios en relación a su estancia en Novotel Buenos Aires. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Anonymous Business - 09/09/2018 AccorHotels certified review
« Was much better on my previous 3 visits »

Very average service. Problem with air con only heating so meant window had to be open all night ehich was very noisy

Anonymous Business - 03/09/2018 AccorHotels certified review
« Below expectations »

I am sorry to say, but I had higher expectations from a 4 stars hotel.

Anonymous Business - 30/08/2018 AccorHotels certified review
« disappointment »

Arrived at hotel around mid night for few hours of sleep Checked in and got key from my room. When I entered the room, it was already occupied (midnight) head downstairs and complain with front desk. Got new room and key. When I tried to entered the room, key was not working. Need to head back to front desk to complain. all of this happening during late night.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. D., Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Novotel Buenos Aires. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Novotel desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Pedimos lhe disculpas pelo inconveniente no seu check in com a assinaçao dos quartos. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Atenciosamente, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Anonymous Business - 20/08/2018 AccorHotels certified review
« Bad »

Rooms old, bad mattress and no hot water for 2 days,

Christian D. Business - 19/08/2018 AccorHotels certified review
« Far from decent services »

I was in Novotel Buenos Aires for the first and the last time. I went for a Business trip, I checked out late night and at the following morning the hotel had no water, non, any. So I could not use water, took a shower or any other human need. Of course the hotel haven't notified me about this condition and waited to me to call them to let me know. The room service is any other topic. They have a special understanding of the Club Sandwich (not specifying his understanding) that has no chicken. At the check out the hotel charges you twice waiting to the credit card processing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christian Paulo D., Thank you for taking the time to tell us about your experience at the Novotel Parque Olimpico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

S. N. Couples - 18/08/2018 AccorHotels certified review
« A breath of fresh air in downtown BA. »

What a breath of fresh air, after a trying night at another hotel chain! Even though this hotel is on a busy avenue in the middle of the theatre district, one would never notice; the hotel staff are very helpful with arriving guests, and their luggage. Through the double glass doors of the foyer, neutral Eurostyling and silence await. Special thanks to Julian at the front desk, who arranged for a member of the maintenance staff (on duty 1pm, 10.08.18) to repair the wheels of one of our Rimowas with rivets, allowing a seamless continuance to our trip. In the room, the immediate, sterile smell of cleanliness, where everything works; glass-walled shower with privacy blind, separate toilet, and amazing closet space. A couple of comfortable lounge chairs complete the very silent space. The pool area has a beautiful vertical garden as a backdrop, and drinks and meals may be taken there, as well as a cigarette! The restaurant has a surprisingly varied, and tasty menu at reasonable prices. All staff are courteous, and determined to help wherever possible. To their credit, they manage to remain invisible while doing so. We'd been here before some years hence, but we'll make sure our next absence is MUCH shorter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. N., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

Roberto R. Business - 16/08/2018 AccorHotels certified review
« Diretor »

Stay was good except very limited in TV channel selection and wifi was very slow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roberto R., We very much appreciate your comments regarding your stay at the Novotel Buenos Aires. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

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