Hotel - Novotel Buenos Aires
Novotel Hotel Novotel Hotel

Novotel Buenos Aires Hotel

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4.5/5 1,863 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • EZEIZA
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
    • Portuguese
  • Reception open 24 hours a day
  • Early Check in from 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Solarium
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 129 rooms
  • 66 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 2 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Cordless telephone
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bidet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,736 reviews

Our guest reviews for Novotel Buenos Aires

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,863 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Marcelo I. F. R. Business - 09/02/2018
« Everything fine except for one detail »

Everything was according to expectations except for the window courtain that was dropped.

AccorHotels certified review
Pablo Couples - 07/02/2018
« Regular »

Hotel tres estrellas

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. K., Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en Novotel Buenos Aires. Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras mas sinceras disculpas. En Novotel, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir lo acaecido en su estancia. Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo. Reciba un cordial saludo. Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Laura Business - 04/02/2018
« Convenient location and nice room »

Novotel Buenos Aires was located centrally. My room was nicely appointed - the bed was comfortable and the barhroom was nice. The gym was too small for my Bodyweight workouts and its location was such that it was not convenient to do them outside. The fresh fruit selection for breakfast was outstanding and the rest of it was adequate. I loved the setting of the patio bar but my salad wasn’t great. The wifi worked well. For some reason I was unable to book an Uber at the hotel but the taxis were just outside so ok as long as you have cash.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Laura Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Anonymous Couples - 02/02/2018
« Good stay »

Room was good. Had a good sleep. Check in was easy. Check out took time as there was an error made in the airport shuttle rate. Simple BF was available for us to pack. Had to carry our luggage up and down from the room by ourself - not something we have experienced before in hotels of this standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Balasubramony Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Darko M. Couples - 31/01/2018
« Great Location »

Very enjoyable and comfortable

AccorHotels certified review
Valerie Couples - 26/01/2018
« 3 nights city visit »

I spent 4 nights in a room in the 11st floor facing the street. In the first room the window did not close proper and you could hear the noise. We unfortunately decided too late to change the room, but the last night the room facing the yard was much better. Other then the noise problem were in both rooms the carpet dirty and the room looked really used. Since the restaurant was beeing renovated, we had breakfast in a meeting room. The room Temperature was far too cold and the quality of the food not good at all. The toast tasted old, the ham and cheers were dried out and the fruit was just old. The breakfast service was also bad and unfriendly. I must say that is not at all a Novotel standard. The room rate for the quality is really to high.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Johannes S., Thank you for taking the time to tell us about your experience at the Novotel Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anabella Gerli Front Desk and Reservations Supervisor Site Ibis Obelisco & Novotel Buenos Aires

AccorHotels certified review
Cwc Couples - 16/01/2018
« Met all our requirements »

We arrived by ship early in the morning. We had to leave very early the next morning to catch our flight home. We were not expecting it but we were given a room when we checked in. We had pre purchased a meal package in the restaurant for the evening meal because we did not want the hassle of finding something. This worked very well with a very professional waiter. We had been on a ship for nearly a month eating food that had all been sent frozen from America. Having a piece of steak that was fresh and had some fat was a treat. The position was perfect and in an area where one could shop for simple things. In our case we needed an extra bag. The room was very adequate. There could have been more pillows. Breakfast was included in our package. Our early check out meant we could not get the benefit of that. It would be good if, in that situation, one could be given a take away pack the night before. The other thing we learnt, and this was our experience that Buenos Aires cabs and drivers are very good. The cabs look small but they have great luggage capacity

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Clarke Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Randy J. Business - 15/01/2018

I was in Buenos Aires for business and the Novotel was conveniently located near our local offices. The room was spacious enough, clean and comfortable. The addition of a few English speaking TV channels outside of news would be helpful and the carpet needs a deep clean. Other than these two minor points, the stay was very pleasant. The staff was very courteous, professional and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jones, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
La Friends - 14/01/2018
« Great room & service! »

Front desk would only have 1 or 2 clerks at a time even with a lot of people waiting, but was very professional & helpful with requests, like setting up airport transfers, storing luggage, etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. A. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Jose Families - 13/01/2018

GENIAL

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. R. Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Anonymous Couples - 13/01/2018
« Not up to the usual standard expected from a Novotel »

We stayed for one night, went away for a couple of days and we came back for a two night stay. The one night stay was okay, room 211 was small but clean. The staff at reception during the first say were efficient. Room 805 for the two night stay was a different matter: there is a water leak, the carpet around the bed was damp, the wall paper in the right hand corner was peeling off the wall. I mentioned the wet carpet the following morning, I was told maintenance would look into it. My point was: you should not offer a room like this to a guest in the first place. We came back after a day's sightseeing, the carpet was still damp

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea L., Thank you for taking the time to tell us about your experience at the Novotel Parque Olimpico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Sarah G. Couples - 12/01/2018
« Was okay »

Our main problem was the elevators only one was usually running when there were three never made any sense even when there were a group of people waiting on the main floor to go up one time they did come over to unlock one more. Shower leaked badly think it was poor design and should be fixed Staff not particularly friendly except one waitress in the morning and I am sorry I did not get her name also one woman bartender We have stayed in other Novotel ‘s Cairo and Düsseldorf and they were great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bahaa A., Thank you for taking the time to tell us about your experience at the Novotel Buenos Aires. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Angela T. Couples - 08/01/2018
« The staff were very helpful »

The staff and general facilities were great. But the room was small and a bit old and tired

Our hotel has responded to the review
Our hotel has responded to the review

Dear Angela, Thank you for your review. we are glad that you enjoyed your stay with us, we will share your comments with our partners. We are hoping to see you again. Sincerely, Pablo Cotti Cotti Pablo Site Ibis Obelisco & Novotel Buenos Aires

AccorHotels certified review
Rodrigo Couples - 08/01/2018
« Good »

1. I had problems using my rewards points to pay at the check out. These problems appear to not have been settled until now since it's been two weeks my credit card still has the amount for the full stay on it. 2. Only one elevator was working during the whole week. Lots of people to use it. Lots of waiting time. 3. Good Atmosphere at the Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rodrigo, Thank you for the review of your stay! we are glad that you shared your experience with us in order to improve our service. We are very sorry regarding the issues that you suffered bacause of the elevator, we want to let you know that its already fixed. We hope to see you again very soon. Thank you, Sincerely, Cotti Pablo Recepcionist Site Ibis Obelisco & Novotel Buenos Aires

AccorHotels certified review
L.s. Friends - 08/01/2018
« Great location »

Wonderful food, breakfast and dinner, very comfortable room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheer, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pablo Cotti Recepcionist Site Ibis Obelisco & Novotel Buenos Aires

AccorHotels certified review
Anonymous Couples - 07/01/2018
« Frontdesk couldn’t be more helpful - excellent »

Good stay. Very welcome as accor platinum. Good service front desk and loved breakfast. Good suite too. More umbrellas by pool to protect from sun would make it perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ronald, Thank you for your great review about our hotel and services. We are glad to know that enjoyed your stay with us. We apologies about the umbrellas at the pool. We hope to have you again with us very soon. Best regards, Sincerely, Cotti Pablo Recepcionist Site Ibis Obelisco & Novotel Buenos Aires

TripAdvisor review
Business - 31/12/2017
« Poor service »

From a hotel of this caracter you expect the best. The overall service was poor. So were cleanliness of my hotel room as well as the pool area. Decided to move to another hotel. Location close to the obelisk.

AccorHotels certified review
Diego Business - 24/12/2017
« Correcta »

Agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Diego Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que usted haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Evangelina Fontana Vuisso Manager on Duty Site Novotel Buenos Aires & Ibis Obelisco

AccorHotels certified review
Rafael Business - 20/12/2017
« Normal »

Good hotel, very bad location

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Rafael, Muchas gracias por su comentario sobre su estadia. Agradecemos que nos exprese su experiencia con nosotros, ya que nos motiva a mejorar cada dia mas. Esperamos poder recibirlo nuevamente. Tenga usted un calido saludo y felices fiestas! Muchas gracias, Cotti Pablo Recepcionista Site Ibis Obelisco & Novotel Buenos Aires

AccorHotels certified review
Z. Q. Business - 17/12/2017
« no too bad »

once the cold water was cut off. the hot water was yellow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Qi, Thank you for the review of your experience with our hotel. We want to let you know that we take your comment in order to improve our service. We are very sorry about the inconvenient that you suffered with the shower.We hope to have you again with us and give a pleasant stay. Thank you. Sincerely, Pablo Cotti Recepcionist Site Ibis Obelisco & Novotel Buenos Aires

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