ibis Copacabana Posto 2 Hotel 3 stars

TripAdvisor rating 4.0/5 2,221 reviews
ibis Copacabana Posto 2
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+ 16 Services
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Room 1

Number of guests
Children's age
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This hotel is PLANET 21 Gold

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking (Nearby)
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lbs (15 kg) is allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Copacabana Posto 2

R Min Viveiros De Castro 134
Copacabana
22021-01
rio de janeiro
brazil

Tel: +552132181150

Fax: (+55)21/32181151

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    TOM JOBIM GALEAO At 17km / 10.56 miles

  • By train

    CARDEAL ARCOVERDE At 0.05km / 0.03 miles

GPS :-22.964923, -43.178791

Our accommodations

Standard Apartment with a double bed

  • Max. number of persons: 2
  • Area: A partir de 19
  • Business Desk

Standard Apartment with a double bed and an additional bed for a child up to 12 years old

  • Max. number of persons: 3
  • Area: A partir de 19
  • Business Desk

Standard Room with 1 double bed, 1 single bed and 1 bed for children up to 12 years of age

  • Max. number of persons: 4
  • Area: A partir de 21
  • Business Desk

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

Breakfast choices: Early bird breakfast from 4.30AM to 6.30AM, or our full buffet breakfast, served from 6.30AM to 10AM on weekdays (until 11AM on weekends and public holidays). After 7PM, enjoy one of the delicious grilled dishes offered daily.

Lunch

12:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

Find out more

Our guest reviews for
ibis Copacabana Posto 2

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

7,595 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,221 reviews

Good stay

Customer review rating 4.3/5

David G. Solo - 12/09/2019 AccorHotels review

I had good stay at the hotel. The room is clean and the staff are friendly.what would i request though is the breakfast,,same food was served on every single day.i hope other options are provided.

Horrible customer service - blamed me and Expedia for THEIR mistake

Customer review rating 4.3/5

G P. Solo - 11/09/2019 AccorHotels review

Staff here were incompetent and insisted that Expedia/Hotels.com shorted them on my four-night stay and that they were only paid for three nights by Expedia/Hotels.com. They told me they were owed money for the last night of my stay, despite my showing them my reservation on Hotels.com which proved that my reservation was paid-in-full and was for a total of four nights. The hotel staff made me call Hotels.com customer support myself otherwise I was told I would have to check-out and vacate the premises; please note this was late in the afternoon on a raining day, and I had nowhere to go, on top of the fact that I had already paid the hotel. When Hotels.com staff attempted to call the hotel on my behalf, no one picked up the phone from the hotel. I had to go back downstairs, wait in line, then talk to the unsympathetic staff. They then "found" my "missing" reservation and everything was "fine" and I was given a thumbs-up and told to sign some paperwork, to which I refused. I asked to speak to a manager, but "none were present"...an obvious lie. No apologies for not doing their due diligence and searching THEIR system better. No apologies for wasting two hours of my time. They should have called Expedia/Hotels.com to resolve the issue themselves but instead had me do their job for them. In the end, the fault was theirs, despite attempting to make me feel guilty and then scapegoating Expedia. To justify their accusations, they even gave me an internal, private folio from Expedia that shows how much they were paid for my stay, claiming it showed I and/or Expedia owed them money. Ultimately, their laziness, lack of professionalism, and attempts at shirking their responsibilities ruined the last night of my vacation. I will never stay here again and will ensure none of my friends do either. I go to Brazil at least once every year and for the past four years, have normally stayed at a sister hotel; never again. Not in Rio, Sao Paulo, Europe, or anywhere else in the world; the customer service standards leave much to be desired and better can be found at establishments that hold their employees to a higher standard.

A gem in Copacabana

Customer review rating 4.3/5

Wai C. L. Solo - 24/08/2019 AccorHotels review

Stayed at this hotel for 5 nights . First of all, very convenient location , only a 2 minute walk to the Metro station , 5 minute walk to the Copacabana beach . The neighbourhood feels very safe to walk around even at night . Restaurants , cheap or moderate priced , are plenty around the hotel . Hotel staff were nice , helpful and hospitable and both check in and check out were smooth . When the safe in my room was of order , a technician was immediate sent to fix it . Hotel buffet breakfast was also awesome , inexpensive and offers something for everyone .

Dear Wai Chi L., We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 2. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feel Welcome!!! Gerente Geral / General Manager Hotel ibis Rio de Janeiro Copacabana Posto 2

Good experience

Customer review rating 4.3/5

Grillmon Business - 23/08/2019 AccorHotels review

My experience was good and I would stay again.

Dear Grillmon , We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 2. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feel Welcome!!! Gerente Geral / General Manager Hotel ibis Rio de Janeiro Copacabana Posto 2

I recommend staying in ibis Copacabana post 2

Customer review rating 4.3/5

Aileem Solo - 21/08/2019 AccorHotels review

The location is excellent. It is close to the subway station, pharmacy, supermarkets. The beach is close. the people is so kind.

Dear Aileem M., We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 2. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feel Welcome!!! Gerente Geral / General Manager Hotel ibis Rio de Janeiro Copacabana Posto 2

Comfortable and Clean

Customer review rating 4.3/5

Astra M. Couples - 16/08/2019 AccorHotels review

We had a pleasant stay. The room service is very nice. The location is excellent. Some points for improvements are the hotel can maybe offer complimentary SIM cards or they should be available at the hotel for purchase. The rental bikes are expensive compared to the Itaú bikes so maybe the price can be improved. There is no hotel taxi service. Although there are options of Uber and metro, yet probably the hotel can can have their own airport pick and drop service. The room needs to have basic amenities of a kettle and some complementary water and tea coffee as this is standard in all good hotels. Other than this everything was good. The breakfast options are very nice there is also a small refrigerator in the room that is a plus because not all hotels provide this. The staff are extremely friendly and helpful. Thanks you for the pleasant stay in Rio Ibis copacabana

Dear Astra , We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 2. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feel Welcome Gerente Geral / General Manager Hotel ibis Rio de Janeiro Copacabana Posto 2

good experience (but not clean)

Customer review rating 4.3/5

Anonymous Solo - 08/08/2019 AccorHotels review

good experience - suggested areas for improvement are: 1) need more reception staffing (wait time to check in or check out is way too long = 20 mins.) - and 2) cleanliness (small insects crawling around near window area - this was the same 2 years ago and looks like it has not changed since then)

Dear Michael S., Thank you for taking the time to tell us about your experience at the ibis Copacabana Posto 2. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gerente Geral / General Manager Hotel ibis Rio de Janeiro Copacabana Posto 2

show

Customer review rating 4.3/5

Fabricio A. Friends - 15/07/2019 AccorHotels review

PArabens

Fabricio, Obrigado por responder nossa pesquisa, sua avaliação será levada a nossa equipe como incentivo a continuarmos em busca da melhor prestação de serviço aos nossos hospedes. Feel Welcome Gerente Geral / General Manager Hotel ibis Rio de Janeiro Copacabana Posto 2

Easier access to praia de Copacabana and the local transportation

Customer review rating 4.3/5

M. Business - 15/07/2019 AccorHotels review

The ibis Copacabana Posto 2 is located quite close to praia de Copacabana, thus allowed me a good chance to fully feel the Copacabana, and Ipanema.

M., We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 2. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feel Welcome!!! Gerente Geral / General Manager Hotel ibis Rio de Janeiro Copacabana Posto 2
Customer review rating 4.3/5

Anonymous Business - 09/07/2019 AccorHotels review

Hotel, funcional, e pratico.

Cledemar, Obrigado por responder nossa pesquisa, sua avaliação será levada a nossa equipe como incentivo a continuarmos em busca da melhor prestação de serviço aos nossos hospedes. Feel Welcome Gerente Geral / General Manager Hotel ibis Rio de Janeiro Copacabana Posto 2

Amazing, great staff and excellent location

Customer review rating 4.3/5

Luana S. Couples - 09/07/2019 AccorHotels review

Incredible time, staff very gently, helpful and the location is perfect

Luana , We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 2. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feel Welcome!!! Gerente Geral / General Manager Hotel ibis Rio de Janeiro Copacabana Posto 2

Could be better

Customer review rating 4.3/5

Vinícius L. Friends - 09/07/2019 AccorHotels review

One of the best things at Ibis is its delicious breakfast. But this time, the bread rolls were hard like a rock, spoiling my gastronomic experience.

V., Obrigado por responder nossa pesquisa, sua avaliação será levada a nossa equipe como incentivo a continuarmos em busca da melhor prestação de serviço aos nossos hospedes. Feel Welcome Gerente Geral / General Manager Hotel ibis Rio de Janeiro Copacabana Posto 2

Little noisy but expected

Customer review rating 4.3/5

S. Business - 27/06/2019 AccorHotels review

Room was facing the street and the window insulation is not so great.

S., Obrigado por responder nossa pesquisa, sua avaliação será levada a nossa equipe como incentivo a continuarmos em busca da melhor prestação de serviço aos nossos hospedes. Feel Welcome Gerente Geral / General Manager Hotel ibis Rio de Janeiro Copacabana Posto 2

Very comfortable hotel 2 blocks from Copacabana beach

Customer review rating 4.3/5

Caio F. A. D. Friends - 25/06/2019 AccorHotels review

Since the check-in I felt like home, everyone smiling and making you feel welcome, in the room everything that we expect when booking Ibis, comfort, convenience and in a good location, it is two blocks from the Copacabana beach! The breakfast was perfect, international pattern. I will definitely come back many times. Thanks all the staff!

Caio, Obrigado por responder nossa pesquisa, sua avaliação será levada a nossa equipe como incentivo a continuarmos em busca da melhor prestação de serviço aos nossos hospedes. Feel Welcome Gerente Geral / General Manager Hotel ibis Rio de Janeiro Copacabana Posto 2

Very good hotel 2 blocks from Copacabana Beach!

TripAdvisor rating 4.0/5

Caio F Friends getaway - 24/06/2019 TripAdvisor review

Since the check-in I felt like home, everyone smiling and making you feel welcome, in the room everything that we expect when booking Ibis, comfort, convenience and in a good location, it is two blocks from the Copacabana beach! The breakfast was perfect, international pattern. I will definitely come back many times. Thanks all the staff!

3 days in rio

Customer review rating 4.3/5

Sergiu Families - 10/06/2019 AccorHotels review

A really nice hotel, very nice stuff, awsome location in Copacabana near sunbway.... a beautiful experience in ibis posto 2 copacabana.

Sergiu, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 2. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feel Welcome!!! Gerente Geral / General Manager Hotel ibis Rio de Janeiro Copacabana Posto 2

Great location and good value. Most bizarre check-in

TripAdvisor rating 4.0/5

John_Conakry Solo travel - 28/05/2019 TripAdvisor review

I've stayed here four times so it's clear I think this a good choice. The staff have always been mixed: mostly young and friendly but sometimes lacking in experience. I must have stayed at over a thousand hotels in my life but this was the first time the person at check-in DID NOT SAY ONE WORD TO ME and not surprisingly no smile either.

Great service and location

Customer review rating 4.3/5

Krystin Solo - 27/05/2019 AccorHotels review

The staff were very helpful. The location is safe and near the beach.

Krystin, We very much appreciate your comments regarding your stay at the ibis Copacabana Posto 2. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Feel Welcome!!! Gerente Geral / General Manager Hotel ibis Rio de Janeiro Copacabana Posto 2

Disappointing service with a good customer

Customer review rating 4.3/5

Tiago Business - 26/05/2019 AccorHotels review

The overall experience was not bad, but at the end I was extremely disappointed with the management, and the way they handled my late check out. Especially because I am a member of the AccorHotels program. There was no interest in keeping the customer happy, which is very sad. I will spread this feeling with other possible customers.

Tiago, Thank you for taking the time to tell us about your experience at the ibis Copacabana Posto 2. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Feel Welcome!!! Gerente Geral / General Manager Hotel ibis Rio de Janeiro Copacabana Posto 2

Good

Customer review rating 4.3/5

C. Couples - 09/05/2019 AccorHotels review

Good

C., Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Copacabana Posto 2. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Feel Welcome!!! Gerente Geral / General Manager Hotel ibis Rio de Janeiro Copacabana Posto 2
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