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Novotel Liverpool Centre Hotel 4 stars

TripAdvisor rating 4.0/5 2,768 reviews
Novotel Liverpool Centre
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+ 21 Services
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Room 1

Number of guests
Children's age
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Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities include a fitness suite and swimming pool

  • Ten fully-equipped meeting and conference rooms

  • Central location, with plenty of nearby travel links

  • Enjoy British cuisine at the Ropewalks bar & restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Currency exchange
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Golf course 18 holes (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Liverpool Centre

40 Hanover Street
L1 4LN
liverpool
united kingdom

Tel: +441517025100

Fax: (+44)01517025110

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    JOHN LENNON AIRPORT At 11.26km / 7 miles

  • By train

    LIVERPO LIME STREET At 1.61km / 1 miles

GPS :53.403169, -2.984534

LIVERPOOL travel guide

Our accommodations

Superior Room with Queen bed

  • Max. number of persons: x4
  • Area: From 26m²
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 single bed

  • Max. number of persons: x2
  • Area: From 6m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room with King bed

  • Max. number of persons: x2
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Lynsey & Jen: City of Liverpool Room/ Superior Queen Room

  • Max. number of persons: x4
  • Area: From 25m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

ROPEWALKS BAR AND KITCHEN

Type of cuisine: International

RopeWalks Bar And Kitchen is a centre of entertainment and dining to suit your tastes and time. With an interactive Jukebox, acoustic Piano or XBOX 360 there will always be something to keep you entertained.

Lunch

10:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ropewalks Bar And Kitchen

Photo non contractuelle / Strictly non binding

Ropewalks bar and kitchen takes its design inspiration from the rich naval and maritime history of Liverpool and the famous Albert Dock. With bespoke designed furniture and our beloved piano we have created a warm and inviting atmosphere to enjoy a luncht

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 80 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more
Novotel Liverpool Centre Meeting Room

Our guest reviews for
Novotel Liverpool Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

6,371 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,768 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Poor cleanliness, rowdy children in pool. Foo

Customer review rating 4.3/5

Mrs J. S. Families - 13/05/2019 AccorHotels certified review

Breakfast was great. Bedrooms not overly clean, dirty skirting boards and no toilet roll in loo.

Mrs evelyn B.

Customer review rating 4.3/5

Evelyn B. Friends - 13/05/2019 AccorHotels certified review

Very good clean breakfast excellent

Friendly staff bur service inconsistent

Customer review rating 4.3/5

Anonymous Couples - 13/05/2019 AccorHotels certified review

The reception area was not welcoming we thought we had entered a bar/restaurant not the hotel. The open plan of the ground floor meant that the bar restaurant and games area were not defined. the house keeping was inconsistent, room not made up and items missing from tea/ coffee tray. All the staff were helpful and friendly and put right the mistakes promptly and apologised.

Very happy and grateful

Customer review rating 4.3/5

Maria G. Families - 12/05/2019 AccorHotels certified review

Novotel was able to get me and my husband and 2 small children in on very short notice. A huge relief because our accommodations fell through and we are from USA. It was comfortable, quiet and clean. Breakfast was great and the check in staff was so friendly and welcoming. Thank you!

Another great stay at an excellent hotel

Customer review rating 4.3/5

Dave E. Couples - 11/05/2019 AccorHotels certified review

Once again made to feel very welcome. The appreciation of returning guests is always a nice touch as is the hand written welcome card in the bedroom. Not for the first time our room was upgraded making us feel like special guests once more. The staff, as ever, are warm, friendly and very helpful. The bed was large and super comfortable and rooms spotlessly clean. Another excellent stay.

Ms

Customer review rating 4.3/5

Marina T. Solo - 11/05/2019 AccorHotels certified review

Holidays

Dear Marina, Thank you for taking the time to share your feedback. I'm sorry. It appears that there might have been some issues with your stay. If you would like to speak to me directly please email me on the details below. Sincerely, Lynsey kaplansoy Welcome Manager H6…

Fantastic

Customer review rating 4.3/5

Andrew W. Couples - 11/05/2019 AccorHotels certified review

All o could I have wanted for a short break staff great breakfast superb accomodation spot on

Really nice hotel, though in a twin room the beds are very narrow

Customer review rating 4.3/5

Anonymous Business - 10/05/2019 AccorHotels certified review

Overall good. Bed in twin room too thin, and a couple of maintenance problems (toilet seat fixing and bath tub plughole) but not enough to out me off

Ok

Customer review rating 4.3/5

Robert W. Couples - 09/05/2019 AccorHotels certified review

The room was not great for a superior room. Poor lighting, inferior small towels, dirty floor, air conditioning/heating not working, dreadful view. It would be nice to think as an Accor Member, you would be given a decent room.

Dear Mr W., Thank you for taking the time to share your feedback. I am really sorry to hear that were issues with your room during your stay here with us. It is clear that we fell below our usual standards on this occasion. Please accept my sincere apologies. Will you be travelling back to Liverpool any time soon? Please feel free to contact me on the email address below. Sincerely, Lynsey Kaplansoy Welcome Manager H6…

Excellent

Customer review rating 4.3/5

Joanna Families - 08/05/2019 AccorHotels certified review

Couldn’t fault this hotel, great service from staff, facilities such as the pool and bar/restaurant were very good and kids allowed in pool was a definite bonus. We had the Executive suite which was very big and spacious. Close to shops and the cinema, 10 minute walk from Liverpool Lime Street. Will definitely return.

Dear Joanna, We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. I'm really pleased to hear you received great service. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lynsey Kaplansoy Welcome Manager H6…

Overall an enjoyable stay.

Customer review rating 4.3/5

Denise Couples - 08/05/2019 AccorHotels certified review

Overall an enjoyable stay. Slightly marred by disappointing service in the bar and being unable to sit in the bar area later in the evening due to a very large party of people with lots of children running around and occupying seating.

Dear Ms P., Thank you for taking the time to provide a review of your recent stay here with us. I'm sorry there were some issues caused by one group we had in the hotel, we have been made aware of the issues and the hotel have made the decision not to accept repeat bookings from them. I'm sorry that this had an impact on your stay. If you would like to return to stay with us again please feel free to contact me directly and I will provide a complimentary upgrade for you. We hope to see you again on your next visit to Liverpool. Sincerely, Lynsey Kaplansoy Welcome Manager H6…

excellent

Customer review rating 4.3/5

Pauline Business - 08/05/2019 AccorHotels certified review

friendly staff, quite rooms. all good.

Dear Ms O'Brien, We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I'm happy to hear that our staff were friendly. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lynsey Kaplansoy Welcome Manager H6…

Good

Customer review rating 4.3/5

Steve Business - 07/05/2019 AccorHotels certified review

Very good staff and facilities. Average room

Dear Mr. I., Thank you for taking the time to leave a review from your recent stay with us at Novotel Liverpool. We are glad to hear you enjoyed the staff and facilities and hope we can welcome you back soon. Kind Regards, Katrina Reception

Mrs

Customer review rating 4.3/5

Carolann Families - 06/05/2019 AccorHotels certified review

Myself and my kids loved this hotel so much they wanted to stay an extra night. Booked very last minute 15 mins before check in on a bsnk holiday weekend and everything was ready. Added bonus of a swimming pool kids were so pleased breakfast was fabulous and the location was central. The staff couldnt do anymore for us and if you park across the road in the Q carpark you get 30 percent off your parking fee. We will defo be booking again thank you

Dear Mrs. H., Thank you for taking the time to leave us such a lovely review. We are so happy we managed to book you in last minute and that you and your family enjoyed yourself. We do hope that this means we can welcome you back soon for another enjoyable stay for you and your kids. Kind Regards, Katrina Reception

Lovely hotel, friendly staff.

Customer review rating 4.3/5

Lesley Couples - 06/05/2019 AccorHotels certified review

Brilliant room on the 11th floor with wonderful view over the river.

Dear Lesley R., Thank you for your recent review of your visit to Novotel Liverpool. We are so pleased you enjoyed your stay with us overall, and do hope we can welcome you back again soon. Kind Regards, Katrina Reception

Very well looked after at reception but, because of the breakfast menu, not at the restaurant.

Customer review rating 4.3/5

Professor J. T. Families - 06/05/2019 AccorHotels certified review

Really good room. Perfect for me. I was surprised to be told that you are not catering for those who prefer to eat animal free foods at breakfast. I went elsewhere for breakfast.

Dear Mr. T., Thank you for taking the time to review our hotel during your recent visit to Liverpool. We are glad that you enjoyed your stay, but do want to apologize concerning the breakfast. I will follow this up with the kitchen and discuss more vegan/vegetarian options to be available. We do still hope we can welcome you back again soon. Kind Regards, Katrina Reception

Excellent

Customer review rating 4.3/5

Clare B. Friends - 06/05/2019 AccorHotels certified review

Top marks nothing to complain about! Excellent room and facilities

Dear Clare Bratten, Thank you for taking the time to leave such a positive review of your recent stay with us at Novotel Liverpool. We are so glad you enjoyed your time with us, and do hope that we can welcome you back really soon! Kind Regards, Katrina Reception

Lovely

Customer review rating 4.3/5

Stephanie W. Couples - 06/05/2019 AccorHotels certified review

Woman at the front desk as we arrived was so welcoming. Executive suite was brilliant and very clean. Would definitely stay again

Dear Stephanie, We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I'm really pleased to hear that you felt welcomed on arrival. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lynsey Kaplansoy Welcome Manager H6…

Everton game

Customer review rating 4.3/5

T. Couples - 06/05/2019 AccorHotels certified review

Comfortable overnight stay

Dear Mr. T., Thank you for taking the time to review our hotel from your recent visit for the Everton game. We are pleased to see that you enjoyed your stay, and do hope that we can welcome you back soon. Kind Regards, Katrina Reception

Modern clean rooms, great staff and a good bar

Customer review rating 4.3/5

Andy Families - 06/05/2019 AccorHotels certified review

The Novotel in Liverpool is good for a city centre stay in Liverpool. It has great staff, clean well decorated rooms, a lively bar and is in walking distance of many attractions, restaurants and bars. The only downside was for our final two days there was a very large group booking which caused a few problems e.g big pressure on the lifts and a less than perfect breakfast experience on the final morning.

Dear Mr. Y., Thank you for taking the time to leave a review of your recent visit to Liverpool. We are pleased that overall you enjoyed your stay with us. I do apologize about the larger group which affected a few aspects of your stay. I will pass this onto the team so the appropriate departments know which areas require improvement. Regardless, we do hope that we can welcome you back into the city. Hopefully when the hotel is less busy. Kind Regards, Katrina Reception
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