Hotel - Novotel Liverpool Centre
section.presentation.hotel.accorhotels
Novotel Hotel

Novotel Liverpool Centre Hotel

40 Hanover Street 
L1 4LN  LIVERPOOL
UNITED KINGDOM

2,289 reviews
TripAdvisor Rating Based on 2,289 reviews
See rates
Best price guarantee
From
From 94.00 GBP Non member rate
From 89.30 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Indoor heated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Babysitting on request
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Babysitting on request
  • Golf course 18 holes  (Nearby)

Catering

  • 1 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 209 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 10 family rooms
  • 13 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Printer
    • Computer
    • Fax machine
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,297 reviews

Our guest reviews for Novotel Liverpool Centre

100% certified reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,289 reviews
Certificate of excellence 2016
AccorHotels certified review
Amjad Families - 14/07/2017
« Brilliant »

From the moment I stepped in the I recieved excellent service from all staff. The receptionist was really quick and efficient. The room was really tidy, spacious and everything you needed. Kitchen staff were helpful when needed my baby niece food to be warmed up. Excellent location. The pool was a decent size and not to deep or to shallow just right. There wasn't to much of the chlorine smell. Towels are also provided with full facilities of changing room and toilets. There is a gym there however I did not use it. The hotel it'self is based in a central location with pretty much everything you need on your doorstep. With regards to Liverpool it'self and nothing to do with the hotel. I myself am from London and shops are open till a good time. Unfortunately Liverpool seems to basically shut down around 11pm. Sorry folks you are better to know now then later! Parking was amazing literally less than 1 minute walk. Now the only downside from personal experience is that. Though this is a all day car park. You are required to pay everytime you enter and exit which is quite bad. But please make sure to get the token from reception. Check out. What can I say it's super easy and takes less than 10 seconds!!!! Thank you to all the staff who made our stay brilliant!

AccorHotels certified review
Patricia Couples - 13/07/2017
« Great stay!!! »

We really appreciated that we were upgraded to the executive room with a nice view of Liverpool. Great staff and nice atmosphere at the bar. We will definitely come back =)

AccorHotels certified review
Jamie S. Families - 12/07/2017
« Short but sweet trip »

We stayed at the hotel for our first trip to Liverpool , an early 11th birthday treat for our eldest son . We've stayed at many Novotels , in UK and Europe, this was one of the best . The hotel is ideally located , just a short walk from the Albert Dock and Liverpool One shopping . We came by car , and parked in adjacent ( discounted ) car park , but hotel is located close to bus and train stations . There are countless options around for pubs and restaurants but the staff in the hotels own facilities are ever so polite .

AccorHotels certified review
Mandy W. Couples - 12/07/2017
« room perfect breakfast not so good as last time »

first breakfast there was no tables re-set or cleared when we came down approx 8am second day no bacon in the tray no one seemed bothered about a little movement to get us cutlery on the first day i did ask for the bacon and was passed some through the hatch we will definitely use the hotel again but we have decided not to pay for breakfast staff we great in the bar

AccorHotels certified review
Inderjit R. Couples - 12/07/2017
« Great location  »

Fab location good amenities at hotel just shame parking wasn't more discounted as a hotel guest

AccorHotels certified review
Elizabeth A. Friends - 12/07/2017
« Really disappointed  »

The hotel was clean and in a good location. Everything else was below standard. The lack of a reception desk is a very disconcerting sight upon arrival. When I entered my room I found my safe locked, I called 'reception' to ask for it to be reset, not surprisingly it was not rectified during my week long stay. The lack of care from staff at breakfast was a huge let down, very unprofessional and unwelcoming. Not to mention the lack of empathy for a person with a dietary requirement such as soya milk, I was made to feel like an annoyance more than anything. I could go on but quite honestly I don't think anything I said would make any difference.

AccorHotels certified review
Danielle V. Couples - 12/07/2017
« Comfortable »

Room was very nice, staff very friendly. A little disappointed that cleaning staff didn't take away rubbish each day when room was serviced or vacum the room when it was obviously dirty.

AccorHotels certified review
Anonymous Families - 11/07/2017
« Consistently poor »

This is the 3rd time in 6 months I have stayed in the Liverpool Novotel. I have found the reception staff on each occasion to be unattentive and they struggle to speak clear English. On one occasion no-one was on reception for 15 minutes, while I waited and on another the system did not work. As a Premier Sofitel member I can honestly say this is the worst Sofitel/ Novotel I have stayed in in the past 3 years

AccorHotels certified review
Peter B. Friends - 11/07/2017
« Liverpool weekend »

Great location, good room and really enjoyed the spa.

AccorHotels certified review
Jane Couples - 11/07/2017
« Perfect »

It was lovely very happy with all service.

AccorHotels certified review
Katie Friends - 11/07/2017
« Very pleasant  »

Good polite staff. Fantastic location. Good facilities

AccorHotels certified review
Ajeet T. Couples - 11/07/2017
« Location! Location! Location! »

Lovely hotel with clean rooms and modern stying

AccorHotels certified review
Stuart M. Families - 10/07/2017
« Great staff »

All the staff were really helpful and friendly. Also the pool was great.

AccorHotels certified review
Maxine T. Friends - 10/07/2017
« grubby »

I found the hotel very grubby to be honest. The pillows were stained with yellow I rang for housekeeping but they never picked up so I ended up throwing a towel over the pillow. The sheets were marked. The carpet was really badly marked.The bathroom was ok but I didn't look too much just in case. The hotel was noisy too.

AccorHotels certified review
Hywel Business - 10/07/2017
« Very good »

Great success room a upgraded, thanks. Did smell a bit musty. Asked for safe to be unlocked twice for me but never happened. Everything else very good. Polite staff, quiet central location and nice breakfast.

AccorHotels certified review
Danny Families - 10/07/2017
« Noisey »

Me and my daughter were put in a room directly facing a bar on the opposite side of the street. The noise was deafening and did not stop till 3am. Absolute nightmate

AccorHotels certified review
David Q. Couples - 10/07/2017
« Poor »

I was very disappointed, I stay in many hotels across the globe, I found your checking in facility poor, the service was lacking what I would expect paying over £200.00 for a night, and one member of your night porter staff ( female )

AccorHotels certified review
Simon V. Couples - 10/07/2017
« the room was not clean and the bed could be better »

the room was in need of better cleaning the wall beside the bed had where of hand Marks and dirt ground in.the carpet was in a bit of a state and around the bin itself the carpet has heavy staining.The beds were very uncomfortable and it was because they had a king size underquilt under protector on a queen size bed.

AccorHotels certified review
P K. Families - 09/07/2017
« Disappointed overall not the usual standard we experience with the brand  »

Front desk was short staffed. Didn't find bed comfortable.

AccorHotels certified review
Christine K. Families - 09/07/2017
« Christine Keenan »

Myself and my family had a wonderful time and truly enjoyed our time at Novotel Liverpool Centre Hotel. The bedrooms were spotless and beds very comfy. The swimming pool, while small but adequate sized, was an added bonus!! The staff were very helpful and made our stay even more enjoyable. Thank you to all and we will certainly be back!

Our most recent 20 reviews
See more reviews
In partnership with Powered by

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 94.00 GBP Non member rate
From 89.30 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 380 m Aparthotel Adagio Liverpool City Centre
Aparthotel Adagio Liverpool City Centre
From
From 138.00 GBP Non member rate
From 124.20 GBP Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 400 m ibis Liverpool Centre Albert Dock - Liverpool One
ibis Liverpool Centre Albert Dock - Liverpool One Hotel
From
From 67.00 GBP Non member rate
From 63.65 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 620 m ibis Styles Liverpool Centre Dale Street - Cavern Quarter
ibis Styles Liverpool Centre Dale Street - Cavern Quarter Hotel
From
From 71.00 GBP Non member rate
From 67.45 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 820 m Pullman Liverpool
Pullman Liverpool Hotel
From
From 89.00 GBP Non member rate
From 84.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in LIVERPOOL
See rates