Hotel - Novotel Liverpool Centre
Novotel Hotel Novotel Hotel

Novotel Liverpool Centre Hotel

Our hotels AccorHotels
4.0/5 2,514 reviews
All hotels in Liverpool
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 78.00 GBP Non member rate
From 74.10 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Golf course 18 holes  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

  • 209 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • 10 family rooms
  • 13 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Printer
    • Computer
    • Fax machine
    • High speed transmission line
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 5,201 reviews

Our guest reviews for Novotel Liverpool Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,514 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Kate W. Business - 20/04/2018
« Outstanding, helpful and we wanted for nothing! »

We were very well looked after and the staff are very professional. The rooms were lovely and clean and this hotel was walkable to the conference centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kate R., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
Anonymous Business - 19/04/2018
« Nice 3 night stay »

Easy check in, nice room with good bed and pillows. Nice to have Nespresso machine and good range of toiletries.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Victoria W., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
L D. Families - 19/04/2018
« Perfect for your budget trip »

I stayed with my family for one night as we were attending an event in Liverpool. The room was fine. Clean, spacious but unremarkable. The bar was great and where we received the best service. A bit of confusion at reception due to multiple rooms and bookings under the same name. Breakfast was great value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lorraine D., We very much appreciate your comments regarding your stay at the Novotel Liverpool Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
Ian R. Families - 17/04/2018
« The usual no-fuss enjoyable stay »

Staff are always attentive and very courteous, accommodation is always well-presented, and the hotel's communal areas are attractive and welcoming

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian R., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
Anonymous Families - 16/04/2018
« Hotel is fine, location and pool area. Unsatisfactory handling of checkin. »

We were checking in two parties of 3 guests and neither of the rooms were prepared for 3 guests. One of us had to change rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas F., Thank you for taking the time to tell us about your stay at the Novotel Liverpool City Centre. Please allow me to express my sincerest apologies that your experience did not meet your expectations, due to hassle at the check-in. At Novotel we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please note that this problem was a true exception to our normal practices due to a very busy weekend of Grand Nationals. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. As a gesture of good will I'm happy to offer you free upgrade to our Executive room upon your next stay. Please contact me directly on h6… should you wish to book. Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
Chris Business - 16/04/2018
« warm welcome, excellent service, friendly and helpful staff »

see above

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anita Palfi Welcome Manager

TripAdvisor review
Couples - 16/04/2018
« Aintree horse racing break »

Ideal location for visiting Liverpool. The staff were very polite and helpful. The Breakfast was satisfactory but I didn't see alternatives like omelettes although presumably they would be provided on request..

Our hotel has responded to the review
Our hotel has responded to the review

Dear terryfirth1, Thank you for the great review of our hotel! There are scrambled and fried eggs available at the buffet but you are absolutely right, there are various egg dishes available on request such as poached eggs, boiled eggs and omelette.. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
Nick Families - 15/04/2018
« Great stay »

Hotel was nice, staff very helpful. The gentleman on reception was extremely helpful dealing with an issue with the hairdryer in our room which wasn't working to the point where he went out and bought a new one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick O., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
Alistair D. Families - 14/04/2018
« Relaxing »

Enjoyable, good location kids enjoyed pool, great food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alistair D., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
Anonymous Families - 13/04/2018
« Really good! »

The hotel was nice and the staff were very friendly and helpful. I would definitely recommend the hotel to anyone staying in Liverpool. The room was OK, a bit basic but fine really.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca G., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
Anonymous Friends - 13/04/2018

Stay was satisfactory.staff are all good.hair dryer wasnt working.no bin in room.no menu for room service in room.biscuits smashed to crumbs.all light switches were dirty so we wiped them ourselves.lot of dust on skirting board and side of desk.wish there was a wash basin in the toilet.bed was comfy.hotel floor was quiet.breakfast great apart from seeing guests picking up items with hands instead of tongs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debra, Thank you for taking the time to share your feedback. At Novotel we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence of the housekeeping issues. We hope to welcome you back to our hotel very soon! Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
Mark Families - 13/04/2018
« Mr »

Really enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark H., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
Joanne C. Families - 12/04/2018
« Fantastic »

Very happy staff very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne c., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
Kerry Families - 10/04/2018
« Mrs »

Needed more pillows & sofa bed duvet was to small but asked for another one for the second night & was given one no problem . Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
H. S. Couples - 10/04/2018
« Excellent experience »

Absolutely amazing. My wife and I travelled from London to celebrate our first year anniversary and the hotel staff were very accommodating. We were also given a complimentary upgrade which was very kind of them to do. Overall it was a great experience. Thank you to all the hotel staff for a very please thank staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear s. H., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
Sheila P. Couples - 10/04/2018
« Excellent as usual »

Stay regulary always good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheila P., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
Nick Friends - 10/04/2018
« good location, staff friendly, room stuffy, no shower »

reception and restaurant staff all very welcoming and accommodating. location in the city centre hard to beat. beds very narrow though good length. room very stuffy and no obvious way to cool it even with window open so slept poorly. no easy way to have a shower - side fitted over bath unit with no shower screen or curtain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nick O'Keeffe, Thank you for taking the time to tell us about your experience at the Novotel Liverpool Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
Katie Couples - 09/04/2018
« A comfortable and relaxing stay »

Very easy check in, lovely rooms, excellent breakfast, friendly staff. Overall a superb stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katie P., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
Yh Families - 09/04/2018
« Excellent! »

Excellent central location with many shops and restaurants within a few minutes walk. The pool and the steam room were very nice. Staff are friendly and efficient. Parking is only available in the Q-Park across the road. Novotel will issue a bar-coded ticket fan will give you a 30% discount. Highly recommended!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ying H., We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another pleasant journey with us. Sincerely, Anita Palfi Welcome Manager

AccorHotels certified review
Nd Families - 09/04/2018
« Modern, clean hotel in convenient location. »

Brief overnight stay with late check in/early check out. Friendly, informative staff. Clean room. Good breakfast. Convenient parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Noreen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Anita Palfi Welcome Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 78.00 GBP Non member rate
From 74.10 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 380 m Aparthotel Adagio Liverpool City Centre
Aparthotel Adagio Liverpool City Centre
From
From 75.00 GBP Non member rate
From 75.00 GBP Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 400 m ibis Liverpool Centre Albert Dock - Liverpool One
ibis Liverpool Centre Albert Dock - Liverpool One Hotel
From
From 71.00 GBP Non member rate
From 67.45 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 620 m ibis Styles Liverpool Centre Dale Street - Cavern Quarter
ibis Styles Liverpool Centre Dale Street - Cavern Quarter Hotel
From
From 60.00 GBP Non member rate
From 57.00 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 820 m Pullman Liverpool
Pullman Liverpool Hotel
From
From 86.00 GBP Non member rate
From 81.70 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in LIVERPOOL
See rates