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Novotel Liverpool Centre Hotel 4 stars

TripAdvisor rating 4.0/5 2,837 reviews
Novotel Liverpool Centre
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+ 22 Services
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Room 1

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Hotel extras

  • Central location, close to Liverpool One shopping centre

  • Leisure facilities include a fitness suite and swimming pool

  • Ten fully-equipped meeting and conference rooms

  • Central location, with plenty of nearby travel links

  • Q-Park Hanover Street offers safe, secure, parking for guests of Novotel at a 30% discount

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
  • Currency exchange
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Golf course 18 holes (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Liverpool Centre

40 Hanover Street
L1 4LN
liverpool
united kingdom

Tel: +441517025100

Fax: (+44)01517025110

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    JOHN LENNON AIRPORT At 11.26km / 7 miles

  • By train

    LIVERPO LIME STREET At 1.61km / 1 miles

GPS :53.403169, -2.984534

Our accommodations

Superior Room with Queen bed

  • Max. number of persons: 4
  • Area: From 26m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Room with 2 single bed

  • Max. number of persons: 2
  • Area: From 6m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive Room with King bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

MyRoom by Lynsey & Jen: City of Liverpool Room/ Superior Queen Room

  • Max. number of persons: 4
  • Area: From 25m²
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

ROPEWALKS BAR AND KITCHEN

Type of cuisine: International

RopeWalks Bar And Kitchen is a centre of entertainment and dining to suit your tastes and time. With an interactive Jukebox, acoustic Piano or XBOX 360 there will always be something to keep you entertained.

Lunch

10:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ropewalks Bar And Kitchen

Photo non contractuelle / Strictly non binding

Ropewalks bar and kitchen takes its design inspiration from the rich naval and maritime history of Liverpool and the famous Albert Dock. With bespoke designed furniture and our beloved piano we have created a warm and inviting atmosphere to enjoy a luncht

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 80 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 60 people

Find out more

Our guest reviews for
Novotel Liverpool Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

6,720 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,837 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent stay

Customer review rating 4.3/5

Brian Families - 08/09/2019 AccorHotels review

Great location, food excellent and good room. Highly recommended

Customer review rating 4.3/5

Chris Friends - 07/09/2019 AccorHotels review

Very nice clean great location

Great stay

Customer review rating 4.3/5

Anonymous Families - 07/09/2019 AccorHotels review

Brilliant staff and great location

Customer review rating 4.3/5

C T. Couples - 06/09/2019 AccorHotels review

Efficient and courteous check in on site. Room was very satisfactory and in particular the sink in the bathroom was exceptional and superior to any I have experienced elsewhere.

Hi, Thank your great review about your time at Novotel Liverpool. We are delighted that you enjoyed your stay with us and we look forward to seeing you again. Kind Regards, Conner Farmer Reception Team Leader

We really enjoyed our stay

Customer review rating 4.3/5

Joanne H. Families - 04/09/2019 AccorHotels review

The room was clean and beds were comfortable although we were placed at the back of the hotel with no view and in the night there was a noise of a machine that kept coming on through the night. My daughter also walked into the glass door at the swimming pool as she didn't realise it had been closed( 5 year old) maybe something colourful at child level would stop this from happening again. Overall we did really enjoy our stay and will be staying again.

Dear Mrs. h., Thank you for taking the time to leave your comments of your recent stay. We are glad you enjoyed your overall experience, but do want to apologize about your daughter walking into the door in the pool. We will pass your comments onto our hotel management team. It would be better for children to be able to see the door more clearly. We do still hope we can welcome you back again. Kind Regards Katrina Reception

Convenient spaceous friendly

Customer review rating 4.3/5

Gavan P. Couples - 04/09/2019 AccorHotels review

Novotel Liverpool Centre is in a vey convenient location in the city centre. Staff were friendly and helpful. Room was to our liking -well presented.

Dear Mr. P., Thank you for your rating and comments of your recent stay with us at Novotel Liverpool. We are delighted to read that you enjoyed your experience with us, and that you found the staff to be so helpful. We are also glad you took advantage of our extremely central location. We hope we can welcome you back again soon. Kind Regards, Katrina Reception

service below what was expected

Customer review rating 4.3/5

Dp Couples - 04/09/2019 AccorHotels review

despite putting the sign on the door showing we were 'out exploring' on the second day of our stay the room not serviced until after 15:30, by which time we had returned from a day out, and didn't really want to be disturbed. on 03/09/19 some parts of hot breakfast were just luke warm, some things were actually cold i.e. fried eggs when the chef was told about it he put some in the microwave to warm them up!!! (not really acceptable) as well as telling the one of the servers, the chef and one of the management team we eventually left without getting an answer or explanation (I think it was probably hot plates not working

Hi, Thank you for taking the time to leave feedback based on your stay at Novotel liverpool. We are sorry that you faced issues throughout your stay. Regarding the housekeeping, we are sorry that the room was not made up until after you returned. Our housekeeping team service rooms up till 6pm although if you wish to have the room serviced earlier, we can arrange this for you in the future. Touching on breakfast, we do apologise that it was not to your satisfaction. I will pass over your comments to our management team who will investigate what occurred. Overall we are saddened to see that you was disappointed in your stay and we do hope we can regain your trust for our hotel. Kind Regards, Conner Farmer Reception Team Leader

Caring

Customer review rating 4.3/5

Elisabeth N. Couples - 04/09/2019 AccorHotels review

Received good CARE since my husband enden up in hospital. Friendly and helpful staff when I got back from the hospital every day.

Dear Mrs. N., Thank you for your review of Novotel Liverpool. We are sorry for the reason you had to stay with us, but glad you enjoyed your stay. We do hope your husband gets better soon, and hopefully we can welcome you back for a more positive visit. Kind Regards, Katrina Reception

Nice stay at the Novotel with a pleasant surprise!

TripAdvisor rating 4.0/5

AntonyMcDowall Family - 04/09/2019 TripAdvisor review

We arrived to find that we had been upgraded to an exec room and a birthday cards and some small cakes had been left in my room by the hotel. That was a nice touch. Beds were really comfortable and sound proofing good too. Breakfast had plenty of choices and the bar had a good ambience.

Great

Customer review rating 4.3/5

A S. Families - 03/09/2019 AccorHotels review

Great stay although at the front of the hotel...very noisy and hot. Had to shut the windows because of the street noise but then too hot.

Good Morning, Thank you for taking the time to leave us a review of your recent visit. We are glad you enjoyed your overall experience, but do want to apologize about the noise. It can be quite unpredictable in the city centre. Please let us know the next time you wish to make a booking, and we will ensure you are in a quiet room away from the noise of the city. Kind Regards, Katrina Reception

Comfortable and accomodating

Customer review rating 4.3/5

Pammi R. Friends - 03/09/2019 AccorHotels review

The beds were very comfortable but the bathroom was in need of some attention. The staff were courteous and attentive to needs.

Dear Mr. R., Thank you for your review of your recent stay. I am glad to hear the overall experience at our hotel and with our staff was enjoyable, but do want to apologize about the bathroom. I will ensure the housekeeping team are aware and give some extra attention to the bathroom in that room for our next guests. Kind Regards, Katrina Reception

Rather good

Customer review rating 4.3/5

William G. Families - 03/09/2019 AccorHotels review

+ side: Location super, Bed comfortable, nice view & super breakfast + helpful staff. - side: family room (2 adults & 2 children) the sofa bed had no linen!?! Had to phone reception twice for bedding (delivered promptly the second time) Towels! No bath towels provided (4 tiny towels only) Would have given 10 out of 10 if it wasn’t for this..

Dear Mr. G., Thank you for taking the time to leave us a review of your recent stay at Novotel Liverpool. I am glad to hear that your overall experience was good, but do want to apologize about the towels and the bed linen. I hope we can still welcome you back in the future, and please let us know if there is anything we can do to make future stays more comfortable. Kind Regards, Katrina Reception

Would have been great to be able to have stayed longer

Customer review rating 4.3/5

Liane Families - 03/09/2019 AccorHotels review

Throughly enjoyed our stay. Staff very helpful and friendly. Great standard. Great location. Great experience will definitely use again. Thank you

Dear Liane S., It is very appreciated to recieve such positive feedback about our hotel and our staff! We are delighted you enjoyed your stay, and hope to welcome you back again soon! Kind Regards, Katrina Reception

A bit dissapointed

Customer review rating 4.3/5

Arwel Families - 03/09/2019 AccorHotels review

Hello have stayed a few times before and has been great that's why we chose it again but will be looking elsewhere next time I think.not big things wrong just a few small things Check in great Constable bed Bar staff good One of lifts not working properly taking a long time to work Had 2 rooms 715/712 had to change keys twice No shower gel Large towel in room was clean but had Ravel's and had holes on side old wear and tear but should not of been used again Had to ask 3 times before getting replacement and shower gel. The boys want me to say as well only 2 balls in pool table Sorry to say but the hotel needs a bit of a spruce up a nd a bit of refurb. Thanks

Hi Arwel, Thank you for leaving feedback about your recent stay at Novotel Liverpool. I am saddened to hear that you faced these problems throughout your stay. As a repeat guest, you are aware this not the standard at all. I will address your comments to our managment team and hopefully we can make it right next time. Kind Regards, Conner Farmer Reception Team Leader

Great short stay

Customer review rating 4.3/5

Will B. Families - 02/09/2019 AccorHotels review

Really nice hotel, perfectly situated and great service

Dear Mr. B., Thank you for your review of our hotel during your recent stay! We are so glad to hear you enjoyed your stay, and found the hotel perfectly situated! We do hope we can welcome you back again soon! Kind Regards, Katrina Reception

Comfiest beds

Customer review rating 4.3/5

Stu Couples - 02/09/2019 AccorHotels review

We stayed in rooom 515, if was a little too close to the elevator shaft so we could hear the elevators in the morning, the shower screen also leaked a lot of water all over the bathroom floor. Everything else was great (as usual). I've stayed here a lot because the beds are the best and the room is really dark, so you always get a good sleep and the hotel is in a great location.

Dear Mr. M., Thank you for your review of your recent stay. I do want to apologize that this visit was not as enjoyable as it has been in the past. Please get in touch with us the next time you are visiting Liverpool, and we will ensure you are in a quiet room, and try to arrange an upgrade. Thank you, Katrina Reception

Northampton

Customer review rating 4.3/5

Anonymous Families - 02/09/2019 AccorHotels review

Great hotel, location perfect, staff helpful, environment relaxing

Dear Mr. H., Thank you so much for your review of our hotel during your recent visit to Liverpool. We are glad you enjoyed your stay, and that you found our staff helpful! We do hope we can welcome you back in the near future. Kind Regards, Katrina Reception

Great hotel, fantastic staff and great location - worth visiting, you wont be disappointed

Customer review rating 4.3/5

Karl S. Couples - 02/09/2019 AccorHotels review

I have stopped here countless time with work Monday to Thursday but not stopped here Friday / sat night. Great buzz around the hotel with people, staff keen to help in away way to make your stay enjoyable. Great location within the city and great place to enjoy food and drink if venturing round the fabulous city of liverpool

Dear Mr s., We are so very happy you enjoyed your return visit with us once again! It is a pleasure to welcome back our return guests, and we do look forward to the next time we can welcome you back to our lovely city! Kind Regards, Katrina Reception

Mrs

Customer review rating 4.3/5

Amanda T. Families - 01/09/2019 AccorHotels review

As always a fantastic stay

Dear AMANDA T., Thank you for taking the time on writing us such a wonderful review! We hope to see you back at Novotel Liverpool. Looking forward to seeing you in the future. Kind Regards Reception Team

Great experience

Customer review rating 4.3/5

Alin C. Families - 31/08/2019 AccorHotels review

We had a very good experience in this hotel. Many thanks to the staff and my special thanks to Maria and Ionela from HK...

Hi, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Conner Farmer Reception Team Leader
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