Hotel - ibis Dubai Mall of the Emirates
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Dubai Mall of the Emirates Hotel

4.0/5 1,543 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
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Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 204 rooms
  • 136 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 54 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,564 reviews

Our guest reviews for ibis Dubai Mall of the Emirates

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,543 reviews
Anonymous Solo - 14/11/2018 AccorHotels certified review
« Thank you »

It was amazing stay with the friendly staff sonu and Jeff definitely I’ll come back.

Cass Couples - 14/11/2018 AccorHotels certified review
« Hassle free »

“i have a hassle free and great experience in your hotel. Rooms are well organized and smells good. Amazing state of the art lobby.. great! I almost forgot, certainly the people who make me feel so at home, receptionist Jefferson and housekeeping staff thank u for assisting my request and being so hospitable..

Ammar Families - 14/11/2018 AccorHotels certified review
« Pleasant »

Overall stay was good. Best thing was the early check in provided. The two issues were key doesn't work for 2 days and you only provided one towel for three guests in room

Sylvia Business - 12/11/2018 AccorHotels certified review
« The smile team people made my trip memorable. »

The room was below expectations compared with other hotels I have recently stayed with. The bathroom was the area that needed an upgrade as the shower water kept leaking out to the rest of the bathroom. The lighting was too dim, there was mould to the upper walls and the tile grout needed a more thorough clean. It was frustrating as housekeeping would only provide a bath mat and one bath towel but did not provide hand towel. After cleaning, they would hang the bath mat on the handrail for the missing hand towel. It was frustrating to have only 2 hangers in the wardrobe for a 7 night stay. I expected a room safe and there was not.

S. Business - 12/11/2018 AccorHotels certified review
« Mr. S. »

Very bad hotel and service Rate is very high and need to degree the hotal

Anonymous Families - 12/11/2018 AccorHotels certified review
« Not bad »

Good all in all except that we expect t o be so close to Mall of Emirates while it was atleast 10 minutes walking or more and there was noisy sound in both of the doors..room door and toilet door needs some maintenance

Ibrahim S. Solo - 12/11/2018 AccorHotels certified review
« Ok »

Good rooms but very old furniture and NOT CLEAN BATHROOMS

Louise Families - 12/11/2018 AccorHotels certified review
« Basic but good »

Basic room which was v clean Towels were not left in the room which was annoying- had to call to get them each day Room service is excellent Speed dial numbers on phone did not work Need more coffeemate left in room Free water was good Beds were extremely comfortable Plenty of parking Friendly reception staff

Hamdi A. S. Business - 12/11/2018 AccorHotels certified review
« it was so great »

Very comfortable , got what I paid for

Anonymous Couples - 11/11/2018 AccorHotels certified review
« Wonderful »

Wonderful place and staff no doll moment talking with Jefferson very friendly.

Business - 11/11/2018 TripAdvisor review
« Smoking small in the room on a non-smoking level »

I've spent three days and my shirts smelled like I was in a smoking lounge for a week. It was very difficult to sleep in the condition. The aircon was even blowing more fumes into the room. The condition of the rooms show the age of the hotel. I will not return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nomad27825232605, Thank you for taking the time to tell us about your experience at the Ibis Dubai Mall of the Emirates. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis , we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tyrone Lodder General Manager Novotel Suites & Ibis Mall of the Emirates Dubai.

Simbarashe Couples - 10/11/2018 AccorHotels certified review
« Customer care is not good »

The staff on the reception was rude

Daniel L. Business - 09/11/2018 AccorHotels certified review
« Worst experience in terms of comfort and cleanliness »

Heavy smoking smell in the room and corridor of a non-smoking floor. Room not clean and outdated. All my cloth was smelling of heavy smoke.

A. N. Business - 09/11/2018 AccorHotels certified review
« Wonderfull stay »

Everything was perfect as expected. Thank you for Danel from reception. Also resturant staff was helpfull and smily, food was tasty. Will come again in my next visit.

Mihir Business - 08/11/2018 AccorHotels certified review

Pleasant as usual

Dr. T. I. Business - 08/11/2018 AccorHotels certified review

The location was perfect as well as the cleanliness of the rooms . The worst thing was the breakfast, it was very poor with a little varieties and bad taste.

Waleed Couples - 08/11/2018 AccorHotels certified review
« It’s not the right place »

The room it was very small, bathroom wasn’t clean in proper way, price high compared to the competitors, it’s wasn’t a comfortable stay at all.

Anonymous Business - 08/11/2018 AccorHotels certified review
« Toilet was not satisfactory. »

People who attended were good. But wash basin in the bathroom was stained. Toilet was tiny in size. My experience was satisfactory.

Anonymous Solo - 07/11/2018 AccorHotels certified review
« Experience »

My experience in this hotel was fabulous Jefferson very attentive staff.

Les B. Business - 07/11/2018 AccorHotels certified review
« Halloween at Ibis MoE »

My experience was, as always, extremely positive. A special mention to all the team on reception !!

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