Hotel - ibis Dubai Mall of the Emirates
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Ibis Hotel Hotel

ibis Dubai Mall of the Emirates Hotel

2 A Street 
283825  DUBAI
UNITED ARAB EMIRATES

1,229 reviews
TripAdvisor Rating Based on 1,229 reviews
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From 169.15 AED Non member rate
From 160.69 AED Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 204 rooms
  • 136 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 54 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 3,123 reviews

Our guest reviews for ibis Dubai Mall of the Emirates

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,229 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Couples - 18/09/2017
« Ok »

Good reception service.

AccorHotels certified review
Eny D. R. Couples - 18/09/2017
« Flexible staff and good location »

I am often stay in accor hotel and whenever I'm traveling to Dubai me and my husband prefer to stay to the hotel that near with metro or shopping center. Ibis mall of Emirates is very flexible to provide the early check in.

AccorHotels certified review
D. Business - 18/09/2017
« No Frills »

Pleasant stay, room was clean. Service was efficient. Good value for money.

AccorHotels certified review
Randy Couples - 15/09/2017
« complete relaxation »

Staff are very welcoming, always available to answer any questions. Our room was comfortable. Hotel close to shopping centre and easy access to public transport.

AccorHotels certified review
Fahad Friends - 15/09/2017
« Nice »

overall nice but the card is not working most of the time.

AccorHotels certified review
Anonymous Families - 08/09/2017
« LOCATION .. LOCATION ...LOCATION .. LOCATION ...LOCATION .. LOCATION ... »

There is no pool

AccorHotels certified review
Frederic Couples - 06/09/2017
« Great value for my money. »

I found the quality that I was expecting. Was anyway already client of IBIS.

AccorHotels certified review
Bibin Couples - 06/09/2017
« Average »

Experience was not nice honestly I found dead bed bugs in the linen unfortunately not reported. Room cleanliness wasgood and the housekeeping were very attentive. Reception staff was not interested no information up in check-in connecting room was given not even explain about the way to elevator and asked about membership reply was if you want I can add you. Checkout was quick as not even ask about the stay. Lobby was nice. House keeping staff very friendly and attentive.

TripAdvisor review
basilabbas Business - 06/09/2017
« Wonderful staff, amazed by their kindness »

What i like... I really loved this hotel. Wonderful staff, so helpful. The dinner quality is awesome and the budget to quality ratio is amazing. I don't have breakfast usually except for some coffee, so i can't judge the morning breakfast since did not try. I wonder how the management were so lucky in recruiting such amazing staff, i really mean it. They are very kind, sincere and caring to say the least. My take on IBIS... The only thing I didn't like was that the hotel had some strong scents, specially in the lobby. It was strong sometimes i felt a burn in my eyes. The rooms don't have them, only the lobby area. When i communicated this to the reception they were kind enough to use less concentration. But it was still an issue for me. Sometimes when the scent was so strong I used to go to sit in the Hilton. Garden In lobby on the other side of the street. If they had the same air quality as Hilton nearby i would have given them a rating of 5 stars for sure. With that said, if you don't suffer from any allergies, have no problems with strong scents, then this will be a very minor issue for your stay in IBIS. Again, IBIS claims sustainability and environmental friendliness, i think they should reconsider the air quality of the irlobby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for choosing to stay with us and writing such a fantastic review about Ibis Mall of the Emirates Dubai. Going above and beyond for each guest is certainly what my team and I strive for, we are glad that we were able to host you brilliantly during your stay, and appreciate your kind words and feedback. There is no greater satisfaction, as a customer service professional; than receiving good comments from a valued guest, as this only proves that we are doing it right. It will be my pleasure to share your positive experience with my team, as I’m sure this will motivate and empower them to continue with the exemplary service. Thanks again, and we look forward to hosting you at our Hotel in the near future. Best Regards, Ayman Hassan General Manager Novotel Suites & Ibis Mall of the Emirates

AccorHotels certified review
Jacki B. Couples - 04/09/2017
« Great stay »

We arrived at midnight check in was smooth and our stay was faultless. I must say my husband I really enjoyed the early bird breakfast which enabled us to have our breakfast and still be at the airport at 7 am the only thing I needed was some conditioner for my hair and it was delivered to me in a flash

AccorHotels certified review
Anonymous Couples - 01/09/2017

Whole stay was okay. Bed was comfy. There was clog in the bathroom. Front desk staff were very accomodating.

AccorHotels certified review
Nicole W. Solo - 31/08/2017
« Excellent »

My stay at the Ibis hotel was excellent. The staff were extremely friendly and informative. They helped me with whatever I asked for. The hotel was very clean and presentable. Everything at the Ibis was great.

AccorHotels certified review
Anas Z. Business - 31/08/2017
« Good »

We receive good services at your hotel. Had face issue with card keys couple of times.

AccorHotels certified review
Anonymous Couples - 30/08/2017
« Front desk staff are friendly »

Good hotel and room is clean. Ian and hanecel upon check out very friendly and and they are concerned if how was my stay. I definitely come back soon.

AccorHotels certified review
Anonymous Solo - 30/08/2017
« Ahmed »

Good hotel and friendly reception

AccorHotels certified review
Rajaa M. Families - 29/08/2017
« very good »

good hospitality and very good location.

AccorHotels certified review
Anonymous Friends - 29/08/2017
« Standard with stands out service »

Hotel very convenient... accicible. Staff was friendly stands out .. thanks for great service hanel ian Gloria

AccorHotels certified review
Paul S. G. Business - 29/08/2017

Enough and comfterble for short visits

AccorHotels certified review
Les B. Business - 27/08/2017
« Awesome »

Someone asked me recently, 'Why do you always stay in the ibis MoE when you're in Dubai?" My answer was very simple - "They look after me so well".

AccorHotels certified review
S H. L. Business - 26/08/2017
« Good staying at ibis »

Good price and good service!

Our most recent 20 reviews
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