Hotel - ibis budget Auckland Central
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Auckland Central

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2.5/5 1,841 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 10h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Reduced mobility rooms
  • Breakfast
  • 100% non-smoking hotel
  • Bicycle hire facilities  (Nearby)
  • Reception open 24 hours a day

Services and practical information

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat (Paying)

Leisure and activities

  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • Self-service catering
    • Snack & beverage machine
    • Drink vending machine (Paying)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Warm, welcoming and modern, with a comfortable bed and a practical bathroom, our rooms offer everything you need for an enjoyable stay.

  • 141 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • Satellite/cable colour TV
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Drink vending machine
    • Shower
    • Toilets
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings
3.9/5 AccorHotels Rating Based on 20 reviews

Our guest reviews for ibis budget Auckland Central

100% genuine reviews from our guests

Find out more
2.5/5 TripAdvisor Rating Based on 1,841 reviews
TripAdvisor review
Friends getaway - 15/11/2017
« Shockingly poor service »

I booked a night online and managed to get the wrong ibis. I was flying into Auckland at mid nite and needed a bed close to the airport. I booked and paid online, and within a few hours realised my error. I emailed the ibis Auckland central and explained my mistake,asking them to transfer my booking to the ibis Auckland airport. I received nothing. Not even an acknowledgement. I emailed them a number of times from my holiday destination to try and get this sorted and ended up getting hold of my daughter in NZ who rung up. She was told they could not transfer the booking and that she should book again with the airport ibis, and that it would take a few days to reimburse my credit card. They did say that they were not obligated to give me a refund but they would do it. yeah right! The only correspondence I have got from Auckland central ibis is asking me to stay xthere again. Not likely. If this is the service I get without even staying there....definitely not my kind of place

TripAdvisor review
Alan S Solo travel - 03/11/2017
« Good location »

Good location. Good view. Very small rooms, minimum closet. Breakfast in a box is not satisfactory. 2 lifts for 17 floors with 8 rooms per floor is not enough. If you go by Skybus from the Airport, it leaves you 2 blocks away. The stop to go back to the airport if 4 blocks away.

TripAdvisor review
Solo travel - 27/10/2017
« Superb location »

Great value for the money in central downtown Auckland, close to everything. The staff were friendly and very helpful. Stayed in a room on a higher floor with a kitchenette and all was functional and clean. On'y downside have to request utensils but no real hassle.

TripAdvisor review
Couples - 25/10/2017
« Hotel from hell »

My wife was walked in on while getting dressed and was told this was his room we were locked out of the room was told by reception that we were supposed to have stayed the previous night Friday Ilucky I had a confirmation reservation number for the Saturday The fridge had the previous guests milk and water They gave us a complementary night as compensation but if we were not there

TripAdvisor review
Business - 15/10/2017
« Get it sorted »

Over the duration of my stay I can't say I was impressed. The service wasn't the best in regards of taking complaints seriously. Every night for my 4 night stay I had to reset my door access card as it would never work. I was asked if I was keeping my card next to my phone? Since this is the day and age where most people have a phone on there person I can't say that it didn't come into contact- however, the second night I made sure to keep then apart low and behold same thing happened. I was assured I wouldn't need it resetting again after that night, but still it did. Fed up enough over this (and looking at your previous reviews this is a common trend) every night I had to get it reset. Following this drama my heater never worked and the lamp didn't work.

TripAdvisor review
Friends getaway - 05/10/2017
« You get what you pay for... »

This hotel is centrally located which is handy for walking everywhere and the service was great! The facilities were their letdown, access cards didn't work often, door slammed themselves shut, balcony doors didn't close, room smelt stale and the sheets were so old they have mold spores stained into them. I will not be staying here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Candice H, Thank you for your review and staying with us. It is so nice to hear that the team made you feel welcome. I am sorry for the areas that let your stay down. I can only assure that your experience with the linen is an exception as we have linen delivered every day fresh. We would welcome the opportunity to make a difference in a future stay but do understand you comments. Wishing you all the best in your travels. Kind regards, Simon

TripAdvisor review
Couples - 27/09/2017
« Review »

Room was very tiny but clean and comfortable. Suitable for young couples. The high step up into the bathroom was difficult for us especially at night. We are both 60+. The water from the shower stayed on the floor during the night and as the toilet seat is almost under the shower, expect to come out with wet feet. Also the loo paper kept falling onto the floor and so it got wet too.

TripAdvisor review
Solo travel - 19/09/2017
« overnight stay »

Stayed in this hotel a few times now and I have always enjoyed staying at Ibis Auckland. Good value for money and everything you need is there in a nice little room and at a very handy central location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear vinayksheety, Thank you for your review. It makes us so pleased that you like returning to us, and enjoy what we have to offer with the hotel and it's location. It will be a pleasure to welcome you back again. Kind regards, Simon

TripAdvisor review
Solo travel - 09/09/2017
« Great location and comfy..lovely »

Great price. The staff are terrific even arriving after midnight. Great comfortable bed. Room spotless. Breakfast box was good. Twin cooking plates if you want to cook. Microwave kettle crockery fridge coffe and tea sugar and little milks..Stayed twice enjoyed my stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear KassyKeys, It is so wonderful to know you enjoyed your stay, not just once, but twice. Thank you so much for your lovely review. It will be out pleasure to see you again. Kind regards, Simon Grimmett

TripAdvisor review
Business - 05/08/2017
« Convenient and Comfortable »

The hotel is well managed and comfortable. The only thing that I would like to comment was the breakfast package. A breakfast box was given instead with basic coffee. Would not choose to include the breakfast package next time.

TripAdvisor review
Business - 19/06/2017
« Cheap but clean and functional »

If you don't need fancy and will trade room size for a substantial cost saving then this is the hotel for you. The 3 staff members I encountered on the main desk were very helpful, knew the tricks for cheap parking and the best places for food. Room was tiny but had everything you need. Comfortable bed and decent shower. Very clean. No on site parking so better for travellers without a car.

Our hotel has responded to the review
Our hotel has responded to the review

Dear johnkl17384AG, Thank you for staying with us, and for your review. It is great that the staff gave you the welcome that we are proud of, and that the room was well presented by the Housekeeping Team. It would be lovely to have you return and stay with us. And yes, being in the heart of the city, the car best left at home where possible. Kind regards, Simon Grimmett, Hotel Manager

TripAdvisor review
Nara_world_traveller Friends getaway - 08/06/2017
« Good budget hotel in Auckland »

This is a centrally located hotel in Auckland which I found to be an excellent budget hotel. It has fairly good facilities in both the room and the hotel as well. Although the hotel was slightly small, however it was very clean and had all the basic facilities such as refrigerator, stove, coffee/tea making facility, television. generally enjoyed the stay in this hotel and the service of the staff in the hotel was very satisfactory. Check in and check out was a breeze and very efficient. The only shortcoming was the noise at night coming from the pubs below which was located next to the hotel. The hotel provided ear plugs in anticipation of this problem. Overall enjoyed this place very much and was very cheap as well for a well located hotel such as this one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nara_world_traveller, Thank you for your review after your stay at the hotel. It so great to read that you recognise the hotel for what it is as a Budget Hotel, and that it had all that you needed for your stay. Thank you for your recognition of the friendliness of the staff. Certainly our higher floor rooms help lessen the noise that travels through the city. Thank you again, we look forward to seeing you again soon. Kind regards, Simon Grimmett, Hotel Manager

TripAdvisor review
Solo travel - 29/05/2017
« Worst Ibis hotel »

the room was simply smelly, the toilet water did not reside, the carpet smelled , the kitchenette was dirty and smelly, the entire experience was the worst i ever stayed in a Ibis hotel, the heater was faulty

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nat2851, I am genuinely so sorry to read of your experience. I would be very eager to have the opportunity to speak with you directly about the room you were given if there is a suitable time to do so. please do contact me on h6487-gm@accor.com so we may be in direct contact. Kind regards, Simon Grimmett, Hotel Manager

TripAdvisor review
Solo travel - 17/05/2017
« Good as a base »

Room was just what i needed for a quick stay. Small and tidy. Hotel is easy to find. Stuff not overly friendly and should tell you at check in, not to put your room card near your phone. I paid for a room with a kitchenette, only to not have one. There are nightclubs close by and it's nosey on the weekend. It's not quiet in the morning, got woken early by glass bottles, being thrown out. Oh and i was on the 16th floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear F48HDemmaa, Thank you for your review. It's great that you like our location and the hotel covers your needs. We like to do a little more than that though, so I am disappointed to read the staff didn't give you the friendliness we consider important. I have shared this, and I am sure we will deliver a better experience on your next stay. I have also had a discussion with the neighbouring venues about their collection times and city Council about the trading times and noise levels, to minimise the disturbances when we would all rather be resting. Kind regards, Simon Grimmett Hotel Manager

TripAdvisor review
Family - 06/05/2017
« Small room but satisfactory for price »

I was looking for something close to the centre that wouldn't cost a lot but was clean. This was fine, very minimum space but it contained a shower, toilet, small fridge & cooktop, microwave, jug, sink,tea& coffee. Two beds a chair & iron...pretty amazing how they all fitted. Service was fine. The sign outside wasn't that visible is probably my only complaint.

Our hotel has responded to the review
Our hotel has responded to the review

Dear amysmum578, Thank you for your review. It is so great to read that we provided everything you needed for your stay, and that you enjoyed the design. We always welcome the comments on the things that people could see improvements upon, so thank you for bringing to our attention the signage. We look forward to welcoming you when you are next in Auckland CBD. Kind regards, Simon Grimmett, Hotel Manager

TripAdvisor review
Solo travel - 24/04/2017
« My worst experience with Accor property »

Cleanliness: The room was not properly cleaned up as there was noodle found in the kettle and floor was not vacuumed. Bed was not tidied up too. Breakfast: If not for the pre-paid, I would not use the breakfast. The pre-paid breakfast set was miserable - only a plastic box contains a bottle of juice, a packet of milk and museli oat, a small packet of jam/peanut butter/marmite, a small piece of cookie and two packets of toast-like cookie. Room is rather small with no chair or writing desk. The pantry unit is quite redundant as you have to request for utentils/cutlery if you want to use them. No proper place to hang your clothes as the hanging area is too high to reach. No hair dryer in the room. Bathroom space is very tight. Service: The front-desk staff are generally helpful. Location is very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jo753, Thank you for letting us know of your recent experience. This disappoints me greatly to read this. I am sorry that we have fallen so short of your expectation, and in several ways. Many of these areas we are addressing with the refurbishment of the rooms which we have commenced, notably around improvement in utilising the space in the room well. The other areas of inattention to cleanliness are regrettable however, and will be addressed as a matter of high importance. I am pleased you received a warm welcome and enjoyed our great location. Thank you. I welcome you to contact me directly jo753 on h6487-gm@accor.com should you permit me the opportunity to discuss this in more depth. Sincerely, Simon Grimmett Hotel Manager

TripAdvisor review
dianecC8980XI Business - 24/04/2017
« Good value »

Great location, friendly staff and good price. Need to have a chair in the room as I can't reach coathangers in wardrobe & also somewhere to use laptop in the room. Also only one lift working at the time which meant delays. But happy to recommend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear dianecC898OXI, Thank you for staying with us. It is lovely to know you were made to feel welcome and at the right price too. We love to know our guests priorities and ever mindful of how we can improve what is a small space. Our rooms on the higher floor where we have removed the kitchens have a table that can suit this purpose, so please be in touch when you are returning so we can arrange this. Having said that I still wouldn't want you to have to use the chair to access the wardrobe so we are also making efforts to make this more suitable. We also recognise and apologise that one of the lifts was out due to unscheduled repair. I am pleased to report all lifts are back in full service. We hope to see you back soon. Kind regards, Simon Grimmett Hotel Manager

TripAdvisor review
Peters_view Friends getaway - 22/04/2017
« Long wait for the lift! »

I often stay at Ibis budget hotels in Europe and have always found them basic but clean, well maintained and good value for money. This hotel lacks in the cleanliness department. My room didn't feel clean, the bedding was stained and the room smelt of urine ( had to keep windows open at all times). Only 1 of the 2 lifts worked, which meant long waits for it to come at peak times and you couldn't use the staircase as the doors were locked. The breakfast is pretty bad, a little box containing warm fruit juice, small bag of cereal, UHT milk and some hard bread with varying spreads. The only plus was reasonable coffee and you could make your own toast. The staff were friendly though and the location is very good. Just a shame it doesn't keep to the same standards as it's European hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, Thank you taking the time to make your review. Out team makes every effort to ensure our guests feel welcome, and I am pleased you experienced this. I am very sorry to read of the experience you had in the room however. I would very much like the opportunity to talk directly. I can be contacted on h6487-gm@accor.com should this suit. Kind regards, Simon Grimmett Hotel Manager

TripAdvisor review
Family - 01/04/2017
« Ibis Budget Wyndham Street, Auckland Central »

Very happy with accommodation, yes its small and compact, but it had electrical appliances we needed and was very clean. Very handy to Queen Street. Receptionists who served us were very helpful and we would definitely stay there again. Ok we were only stayling for one night, but suited us and agreat cheap price.

TripAdvisor review
Family - 30/03/2017
« Avoid it! »

I paid $299 for no air conditioning, didn't have any sleep as it was Saturday night and very noisy, tiny bathroom, door cards that had to be programmed three times, asked for dirty sheet to be removed - did it myself - asked three times for it to be picked up from the hall - it wasn't.

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