Hotel - Novotel Dubai Deira City Centre
Novotel Hotel Novotel Hotel

Novotel Dubai Deira City Centre Hotel

4.0/5 1,502 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for over 12s
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Deep sea fishing/Sea fishing
    • Kayaking
    • Pedal boat
    • Snorkelling/Scuba diving center
    • Water skiing
    • Wind surfing facilities
  • Other sports activities
    • Bicycles rental
    • Basketball facilities (Nearby)
    • Billiards/Snooker
    • Football (Nearby)
    • Horse riding
    • Jogging track (Nearby)
    • Karting facilities
    • Quad bikes (Paying)
    • Skating rink
    • Squash court
    • Table tennis
    • Volley ball facilities
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 188 rooms
  • 153 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 185 family rooms
  • 54 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,213 reviews

Our guest reviews for Novotel Dubai Deira City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,502 reviews
M Solo - 17/01/2019 AccorHotels certified review
« Good »

No towel in the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Suresh T. Families - 16/01/2019 AccorHotels certified review
« Relaxed stay »

Checked in this hotel in the month of December 2018. The check in process was smooth and efficiently done. The access to hotel is easy and takes only 10 minutes from Dubai airport. The rooms are clean and toilet, bath area and wash basin areas are separate w high provide ample space for the guests. We were three in a room, but the sofa cum bed was not that convenient for the third person. Instead of that a separate cot would be fine . Just opposite the hotel is the Deira city centre. Adjacent to the hotel the DCC metro is located. Walkers restaurant which serves Indian food is very nearby. The breakfast spread was generous and has variety. The swimming pool and fitness centre are an added advantage. Overall a relaxed stay at Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your exceptional feedback pertaining to your recent stay at Novotel Dubai Deira City Centre. We are overwhelmed with your meticulous way in which you make it a point to write and share your stay experience and appreciation on our high quality rooms and our overall facilities. We are fortunate to be located opposite to one of the best shopping destinations, as the City Centre Deira Mall with over 370 retail shops. Your sentiments are precious, thank you so much for taking the time to write to us and appreciate our team. We look forward to welcoming you back on your next stay. Possibilities are endless at Novotel Dubai Deira City Centre. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

B, S. Business - 14/01/2019 AccorHotels certified review
« Excellent »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, It is with immense gratitude that we read your review and we are glad that you enjoyed your family vacation at the Novotel Dubai Deira City Centre. Thank you so much for your kind review. It makes us extremely happy to read that you appreciated the hotel’s location. Being close to the most visited attractions and shopping malls, metro & Airport is a blessing. We could not be happier that is suited you completely. We sincerely hope to welcome you back soon for another wonderful stay. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Ahmed Families - 13/01/2019 AccorHotels certified review
« Very good »

Very good hotel, and I recommend it espicaily for families.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. Please rest assured that your kind words will be shared with our “HEARTIST” who would certainly be very encouraged and motivated by knowing that you enjoyed staying with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Anonymous Couples - 11/01/2019 AccorHotels certified review
« Average Stay »

Very nice hotel and good location. All staffs are so helpfull. Clean room n bathroom. We enjoyed our stay staff is very friendly esp jayan. Front office team very attentive esp. Kurseed from Bell desk very helpful.I

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your great comments following your stay in Novotel Dubai Deira City Centre. We sincerely appreciate your feedback about your recent stay at our hotel it is always a pleasure to receive such a positive response. Please rest assured that your kind words will be shared with our “HEARTIST” especially Khurshed who would certainly be very encouraged and motivated by knowing that you enjoyed staying with us. We look forward to having you back soon at Novotel Dubai Deira City Centre and we hope you do give us the chance to design your next vibrant journey. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Alireza R. S. S. Business - 10/01/2019 AccorHotels certified review
« That was good »

1. The welcome service was not available for guests which had spent a lot of time in airplane . 2. The quality of keys was very bad, i got 4 keys but after many tries only one of them has a correct action. 3. In my room there were not comb, sandal, tooth brush and paste. 4. The quality and variety of breakfast was good. 5. The hotel was clean with good smell. 6. Nobody was in the front of hotel to take taxi for passengers.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. Your constructive feedback is extremely important for us to get better and serve you better in your future stays with us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Anonymous Families - 10/01/2019 AccorHotels certified review
« Just okay »

Not the Novotel experience that we are accustomed too. The room was not to our liking and little effort was made to correct it. The staff were very helpful the breakfast was very good...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Mrs A. Families - 09/01/2019 AccorHotels certified review
« Amazing family trip »

It ws a comfortable stay n da staff ws very co operative n polite.breakfast too ws gud..wud luv 2 stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, First and foremost, allow me to thank you for your loyalty and for a positive review which will definitely encourage our “Heartists” to continue delivering great quality service to meet the expectations of our guests. We are happy you have enjoyed our services, along with the hotel location and facilities especially at our All Day Dining Restaurant “TALA” which is taken care by our talented chefs and Gastronomic specialists and the rest of the Food & Beverage team Thank you so much for your kind review. It makes us extremely happy to read that you appreciated the hotel’s location. Being close to the most visited attractions and shopping malls, metro & Airport is a blessing. We could not be happier that is suited you completely. We sincerely hope to welcome you back soon for another wonderful stay. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Hina R. A. Couples - 08/01/2019 AccorHotels certified review
« Mrs A. »

Hotel is good for airport and city centre however the room carpets were filthy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your constructive feedback has been very much informed to our executive housekeeper so as to make sure to prevent any such future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, S undeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Krishna N. Families - 08/01/2019 AccorHotels certified review
« It's OK »

Staff is good and friendly. Services is Good. But the rooms are too small and not so clean. Mainly the carpet gives a "Yaaak.." kind of feeling. Overall, It's OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Anonymous Couples - 07/01/2019 AccorHotels certified review
« good. Staff »

The staff was also excellent, specially Mr kurshed from concierge he was very friendly n knows everything about Dubai he was like a Google man, without his assistance it was difficult to explore the city. Tanks kurshed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your great comments following your stay in Novotel Dubai Deira City Centre. We sincerely appreciate your feedback about your recent stay at our hotel it is always a pleasure to receive such a positive response. Please rest assured that your kind words will be shared with our “HEARTIST” especially Khurshed who would certainly be very encouraged and motivated by knowing that you enjoyed staying with us. We look forward to having you back soon at Novotel Dubai Deira City Centre and we hope you do give us the chance to design your next vibrant journey. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Veena K. Couples - 06/01/2019 AccorHotels certified review
« Mrs k. »

Very nice , neat and tidy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Francis J. A. Families - 03/01/2019 AccorHotels certified review
« House keeping needs improvement. »

We stayed for 10 nights and every single night we have to request for extra towels. There are even times when there are no hand towels or bath rugs. What we find extremely unacceptable is when they don't clean the mugs which still has coffee stains. Although, when we request stuffs, they arrive in an instant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, I am delighted to read your review and thank you for taking the time to write such an excellent feedback regarding your recent stay at Novotel Dubai Deira City Centre We, at The Novotel, Dubai ensure that all valued guests receive uninterrupted and impeccable service and attention throughout their stay. We likewise anticipate guest's needs and create exceptional Novotel experience that gives lasting memories to our discerning clients. Also allow me to apologize for the inconvenience you had during your stay we will keep in observance your preferences for your upcoming stays. Once again, thank you for your exceptional feedback and we look forward to welcoming you back in not so distant future. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Maarten Families - 03/01/2019 AccorHotels certified review
« Nice located hotel »

Very friendly staff, well situated near metrostation and airport. God place to stay to discover Dubai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for your exceptional feedback pertaining to your recent stay at Novotel Dubai Deira City Centre. We are overwhelmed with your meticulous way in which you make it a point to write and share your stay experience and appreciation on our high quality rooms and our overall facilities. We are fortunate to be located opposite to one of the best shopping destinations, as the City Centre Deira Mall with over 370 retail shops. Your sentiments are precious, thank you so much for taking the time to write to us and appreciate our team. We look forward to welcoming you back on your next stay. Possibilities are endless at Novotel Dubai Deira City Centre. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Vishwajit K. Families - 02/01/2019 AccorHotels certified review
« We had a great stay in Novotel! »

1. Our stay was very comfortable. 2. The Swimming pool is superb and we enjoyed swimming every day, almost. 3. The travel desk guys, Mr. Salahuddin and Mr. Kanchwala have helped us in planning our visits to tourist spots. 5. The people at reception desk were helpful. 4. Over all the breakfast menu was good. However following suggestions: 1. There are many vegetarian guests in hotel, like us. For their convenience, the food items must be marked with red (non-veg) and green (veg) tag. This will make it clear and no need to ask the cook. This is an international practice, which we found missing here. 2. The cheese (veg) should be served in small packets, like butter.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Anonymous Couples - 01/01/2019 AccorHotels certified review
« Average Stay »

If you visit Dubai stay in Novotel Deira, quest close to the airport and easy access to every other major attraction in Dubai. Staff are so helpful..Mr.kurshed thanks..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Anita K. Families - 31/12/2018 AccorHotels certified review
« Comfortable stay but breakfast can be better »

The room was comfortable. However the toiletries were missing . While we got whatever we asked for , one expects these to be in place at Novotel. The breakfast becomes too repetitive with just 2 or 3 items changing daily and the rest is constant. Please consider Indian tourists who form a good percentage and include Indian breakfast items as well

Deepak N. Families - 30/12/2018 AccorHotels certified review
« Nice, cosy, friendly hotel with a convenient location »

Spacious rooms, accommodating and friendly staff, nice location (close to the DCC metro).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Deepak N., We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Ashraf Families - 30/12/2018 AccorHotels certified review
« Below expectations »

I have stayed at the hotel previously with good experience. The last time was not so good. I had booked a non-smoking room which was accepted by the hotel. When i reached there I was told that there are only non-smoking room available and I had no choice but to stay there. Not understandable since the booking was made at least a month ahead and I checked in quite late (around 6 pm).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ashraf E., Thank you for taking the time to tell us about your experience at the Novotel Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Dr A. S. A. Families - 30/12/2018 AccorHotels certified review
« it was home atmosphere »

i m satisfied . also my family

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