Novotel Dubai Deira City Centre Hotel 4 stars

TripAdvisor rating 4.0/5 1,879 reviews
Novotel Dubai Deira City Centre
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • 5 minutes' drive from Dubai International Airport

  • Outdoor swimming pool

  • Opposite City Centre Deira Mall

  • Free WiFi access, 24-hour Fitness Centre, Private Indoor Car Park

  • Free shuttle to Al Mamzar Beach

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Laundry
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Services for children
  • Bicycles rental (Nearby)
  • Ski hire facilities (Nearby)
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Dubai Deira City Centre

8th Street Port Saeed District
Front of Deira City Centre Mall
PO Box 185310

dubai
united arab emirates

Tel: +97142925200

Fax: (+971)4/2925201

Contact email

Check-in from 14h00

Check out up to 12h00

  • DUBAI PUBLIC TRANSPORT :   23 DEIRA CITY CENTR

  • DEIRA CITY CENTRE :   Red Deira City Centre

  • By plane

    DUBAI INTL AIRPORT At 3km / 1.86 miles

GPS :25.253595, 55.332931

Our accommodations

Enjoy sleek comfort and spaciousness in a stylish rooms designed to meet all your needs - a premium bed and special touches that makes the difference. Relax, get some work done and take full advantage of your stay.

Superior Room with 1 double bed and sofa

  • Max. number of persons: 4
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard Room with 2 single beds

  • Max. number of persons: 3
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

TALA RESTAURANT

Type of cuisine: Mediterranean

Tala Restaurant is an all-day-dining restaurant that blends International cuisine alongside Italian and Arabic flavors, with an open show kitchen for the best dining experience.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TALA CAFÉ

Type of cuisine: Cafe

The Tala Café is located at the Novotel lobby and serves great selections of pastries, light  meals, coffee, teas and fresh juices.

Lunch

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BREEZE BAR

Photo non contractuelle / Strictly non binding

Breeze Bar is a perfect poolside bar to relax and unwind with family or friends. It offers a warm and inviting space for you to enjoy a variety of snacks and refreshments.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VERTIGO BAR

Photo non contractuelle / Strictly non binding

Contemporary stylish and lively lounge bar for an informal drink with friends and business associates. Watch live sports and unwind while you sip your favourite drink and enjoy light snacks. Open daily from midday to 2 a.m.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 58

  • Maximum capacity: 40 people

  • Maximum banquet capacity: 25 people

Find out more

Our guest reviews for
Novotel Dubai Deira City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

4,787 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,879 reviews

Maria B.

Customer review rating 4.2/5

Maria B. Solo - 12/09/2019 AccorHotels review

A wonderful experience staying in Novotel Deira City Centre. Appraisal towards the staff and presentation of the rooms and services remain significant in attracting the clients. The only thing I would recommend more training requirements for the staff in the breakfast area thus taste and variety of the food placed in more attracted dishes including staff skills in preparing the food and addressing to the clients.

A great caring professional team

Customer review rating 4.2/5

Judy H. Couples - 12/09/2019 AccorHotels review

Very clean and tidy rooms, awesome breakfast, staff all very caring and understanding. Have stayed her for 2 day stop overs on many occassions and have always been impressed.

Very satisfied with my stay and services

Customer review rating 4.2/5

Mark W. Solo - 10/09/2019 AccorHotels review

Good service

Mr

Customer review rating 4.2/5

Anonymous Solo - 09/09/2019 AccorHotels review

Friendly nice clean hotel environment

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Mr

Customer review rating 4.2/5

A. T. Business - 08/09/2019 AccorHotels review

Convenient and luxurious.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Mrs. Uchenna N.

Customer review rating 4.2/5

Uchenna U. N. Business - 07/09/2019 AccorHotels review

Excellent service

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Average

Customer review rating 4.2/5

Vmb Families - 06/09/2019 AccorHotels review

Very slow check in process with only 1 staff member at the front. No staff member to help get bags out of the taxi so husband had to do it on his own whilst I waited inside with 6 month old baby and 4 year old. The room smelt musky and pillows were small and uncomfortable.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

I am not forget this hotel

Customer review rating 4.2/5

Anonymous Couples - 04/09/2019 AccorHotels review

My first time Iam never forget in stay here always help the people smiling and helpful near the shopping mall and always available cars and near the so many restaurant thanks for Kurshid help us

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Fabulous

Customer review rating 4.2/5

Kerry M. Couples - 04/09/2019 AccorHotels review

Great stay at Novotel, all the staff were so friendly and always happy to help. Lovely pool area. Room was always spotless and the air con was great. Breakfast was really good With a wide selection available. Couldn’t fault anything.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Enjoying

Customer review rating 4.2/5

Anonymous Couples - 03/09/2019 AccorHotels review

We are enjoying our stay with Novotel City Centre very nice location nearby metro and taxi available always stop .and and staff is helpful specially Bellman Kurshid always have an a smiley

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Average Stay

Customer review rating 4.2/5

Anonymous Couples - 03/09/2019 AccorHotels review

I enjoy my stay in hotel near the Metro any airport nearby walking distance so many restaurants in outside hotel. specially helpful staff kurshed

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Average Stay

Customer review rating 4.2/5

Anonymous Couples - 02/09/2019 AccorHotels review

stay in this hotel in first time we like the place very nice all the staff very good and swimming pool is very nice specially the reception staff checking checkout is very nice and concierge guys to help special bell man kurshed helpful

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Excellent service and friendly staff.

Customer review rating 4.2/5

Terri H. Families - 02/09/2019 AccorHotels review

We thoroughly enjoyed our stay with Novotel Dubai. The staff were very helpful and friendly and couldn't have asked for more.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Alfaaz

Customer review rating 4.2/5

Anonymous Couples - 02/09/2019 AccorHotels review

Very hospitable and friendly! Lots of dubai including a pool and mall. Walking distance to see movie metro station very close to hotel. We had a very enjoyed staff Kurshid aur help us always

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Excellent hotel

Customer review rating 4.2/5

Anonymous Couples - 01/09/2019 AccorHotels review

Nice Patel to stay near by the mole and so many restaurants front of the hotel helpful staff specially Bellman Kurshid Jangid digit han helpful

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre

Near the mall

Customer review rating 4.2/5

Anonymous Couples - 01/09/2019 AccorHotels review

Nice location enjoy status and we have to tell about the restaurants that food is very bad . Everyday same test staff are helpful specially the front desk stop so nice Bellman Kurshid Always smiling and helpful us

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Hotel Manager Novotel & Ibis Deira City Centre
Customer review rating 4.2/5

Shailesh Business - 30/08/2019 AccorHotels review

All in all, I had a comfortable stay. Your staff was polite and professional. The room was comfortable. If I were to mention one thing that can do with improvement, it would be maintenance of the bathroom faucets. And one of the toilet flushes did not work. If you can fix those, the next guest staying in room 813 can have a better experience.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Enjoyable Stay..

Customer review rating 4.2/5

Satish D. Business - 29/08/2019 AccorHotels review

Very Pleasant Stay.. Excellent Support from Front Office (Ms Emma and Ms Satraa) and very good service from the breakfast team.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Poor maintenance and customer service

Customer review rating 4.2/5

Dr D. H. K. Families - 27/08/2019 AccorHotels review

I have stayed in Novotel Deira in all my previous visits. I had previously booked using third party sites and the excellent service prompted me to join Accor. This time I booked using Accor website anticipating the same excellent service, if not better but it transpired towards being poor. Firstly the check in process: I have completed the online check in expecting that it will speed up the process as stated in the email sent to me. But the process was delayed as apparently the website prices were wrong and I was quoted more. The receptionist requested me to pay another 1000AED more. When I showed her the email she asked me to forward her a copy and she would sort it out. The next day when I came to reception they had no clue on this and I had to start over again. This is the first example of poor handovers. Whrn we entered the room it was clear that someone had smoked in the room. I called the reception and she assured me the whole floor was non smoking. Being a doctor I treat patients with smoking related complications everyday. I can hence confirm that someone had smoked in the room. Breakfast service: The quality of breakfast and the range is excellent. But the cleanliness was slightly poor. There were not proper cutleries and when we asked the waiters for spoon they picked it off from other tables. Bowls for cereals were not replenished in timely manner. I observed this all the 5 days that we had breakfast there. Room: The toilet had a leak from upstairs and the AC was poor. I have informed the reception three times on different days and yet no action has been taken. I was told they were going to send the engineers to the room but no one came and we had no choice but to bear the inconvenience. I have pictures of the same to prove it. The safe wasn't working and we had to get it fixed. Website. I booked through the website but I was told the pricing were wrong. The additional extras like breakfast I added to the booking was apparently wrong and I ended up paying extra. Overall I have to say I wasn't pleased with the stay and in no way this was comparable to my previous visits.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Mr

Customer review rating 4.2/5

Albert A. Families - 25/08/2019 AccorHotels review

It was great. Only that the sofa bed was not comfortable

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre
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