Hotel - Novotel Dubai Deira City Centre
Novotel Hotel Novotel Hotel

Novotel Dubai Deira City Centre Hotel

4.0/5 1,539 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for over 12s
  • Bicycles rental  (Nearby)
  • Ski hire facilities  (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Enjoy sleek comfort and spaciousness in a stylish rooms designed to meet all your needs - a premium bed and special touches that makes the difference. Relax, get some work done and take full advantage of your stay.

  • 188 rooms
  • 153 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 185 family rooms
  • 54 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,290 reviews

Our guest reviews for Novotel Dubai Deira City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,539 reviews
Anonymous Couples - 14/02/2019 AccorHotels certified review
« Loved the stay »

Loved the stay there. Very friendly and professional hosts, room always cleaned and well organized daily without having to ask for that. And very friendly receptionists at check in and check out, my stay was satisfaction. Helpful Concierge, Kurshid was very helpful

Anonymous Friends - 14/02/2019 AccorHotels certified review
« good location »

This was a pretty good place to stay in Dubai. It's in a good location, 5 minutes walk from the Mall. The room, although not big, was comfortable and very quiet. The staff were helpful The service is very good. The people are nice and welcoming. Especially Concierge, Kurshid was very helpf

Anonymous Friends - 14/02/2019 AccorHotels certified review
« Nice stay at the hotel »

Nice stay at the hotel. Good for family stay. Rooms are excellent. Spacious and comfortable. Breakfast was good recently I thoroughly enjoyed my stay staff are wonderful Especially Mr. Kursheed was very helpful and always willing to assist and take care of things which is great

Couples - 13/02/2019 TripAdvisor review
« Great location poor management »

Checkibg-in was very poor not to mention I checked-in online. The hotel needs a complete upgrade. Shower and toilet very small. Called reception at midnight no answer so could not arrange for wake upcall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued guest, Thank you for taking the time to tell us about your experience at the Novotel Deira City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Anonymous Couples - 12/02/2019 AccorHotels certified review
« good. Staff »

Nise hotel well maintained customer service good Great place to stay with family. Overall satisfied.and We are thankful of concierge staff kurshed for help for our state

Anonymous Couples - 11/02/2019 AccorHotels certified review
« Great hotel. »

My experience staying in Novotel was amazing, and that is mostly due to it warm and nice staff. i would like by this mean, specialy thanks Mr. kurshed at front desk for their kind attention and I enjoyed to stay in this hotel.

Janet P. Couples - 10/02/2019 AccorHotels certified review
« My 5 days 4 nights stay »

I like the presentation and the layout of the room also the international breakfast buffets, the friendly service by the staff .... their beautiful smile

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. p. Kim H., We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is indeed a pleasure to hear that overall you had a pleasant stay despite your overall comment; I would like to assure you that we take pride in developing our Team through a dedicated Training team and academy, however your comments clearly highlight where we need to develop. The concern manager has been appraised of your comments and training will be given in an effort to avoid reoccurrence of similar situations for the future. Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement. We hope to have a pleasure to welcoming you again in the near future. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Annie Families - 09/02/2019 AccorHotels certified review
« It was a good experience. »

It was a very comfortable stay. We got a immediate check in. Gud breakfast. The room was very clean. It was like a dream holiday. The staff were very polite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Annie R., We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Anonymous Friends - 08/02/2019 AccorHotels certified review
« Nice hotel, »

Nice hotel, well maintained, good view, close to everything. Customer service is good, people were very nice and had a great stay. The people are nice and welcoming. Especially Concierge, Kurshid was very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lee Boon T., We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Rayomand C. Solo - 08/02/2019 AccorHotels certified review
« Delivered as expected from a Novotel »

Smooth check-in and adequate room. Well located just a short drive from the airport and across the road from the City Centre Mall. Would have liked some fresh colours to make it more welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear rayomand C., Thank you for choosing to stay at the ibis Deira City Centre during your recent trip to Dubai. It is indeed a pleasure to hear that overall you had a pleasant stay. Your comments have been well noted and have already been informed to the concern manager and measure has been taken to avoid reoccurrence of similar situations for the future. Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement. We hope to have a pleasure to welcoming you again in the near future. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

H. E. A. Business - 07/02/2019 AccorHotels certified review
« Excellent stat »

It was wxceptional as usual, the hotel took care of my comments during the previous stay. At airport, my company forgot about arrange a pick up car service for me, bit the hotel representative knew me from a previous stay, reached out to me, arranged the car and solved my problem. Mina at the front desk is as more than helpful, facilitated everything. Simply, Novotel Deira city center feels like home to me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Elashmawi H., We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Anonymous Couples - 07/02/2019 AccorHotels certified review
« Great hotel. »

I stayed in this hotel , very comfortable, staffs so friendly, very clean concierge staff Kursheed is excellent and helpful. sit out is so nice, I always love staying outside from sun down to view the passers by, Novotel Dcc is highly recommended to those visiting Dubai. Novotrl all the way!

Our hotel has responded to the review
Our hotel has responded to the review

Dear M. Kamionka A., We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Anonymous Couples - 05/02/2019 AccorHotels certified review
« Average Stay »

Rooms and bathrooms are good and clean. bar is good and .Hotel is clean and location also good because of access to all places very easily. Cleaning staffs are friendly and they will approach as and ask our needs. concierge staff Kursheed is excellent and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Zolandonga M., We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Mohammed C. Families - 05/02/2019 AccorHotels certified review
« Only okay »

This hotel room service is great. But front dashed Service is not manageable. We are not satisfied for That. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohammed C., Thank you for taking the time to tell us about your experience at the Novotel Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Mr S. Families - 05/02/2019 AccorHotels certified review
« Family holiday »

Nice for sleeping and free parking.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. keshvinder S., Thank you for taking the time to tell us about your experience at the Novotel Deira City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As of concerning the prices, it has been noted and advised our Executive Chef and Food & Beverage Manager accordingly. Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement. We hope to have a pleasure to welcoming you again in the near future. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Anonymous Business - 04/02/2019 AccorHotels certified review
« 10 »

Very nice , clean , good food and excellent surroundings

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kamaruddin K., We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Anonymous Couples - 03/02/2019 AccorHotels certified review
« good. Staff »

Pleasant stay.... Nice Location... breakfast is Good...nice swimming pool... especially kurished is very friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Fayez A., We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Essa Solo - 03/02/2019 AccorHotels certified review
« Nice stay »

Nice stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Essa A., We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Anonymous Couples - 03/02/2019 AccorHotels certified review
« Average Stay »

Very nice hotel.Hotel room is very comfortable for family .Breakfast is good.Very easy to go metro is nearby and just opposit big mall.Staffs are very helpful specally belldesk staffs kurshed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alexander N., We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Rawani Families - 03/02/2019 AccorHotels certified review
« Excellent »

The stuff was helpful, clean rooms, exceptional location close to everything and quite area

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rawan A., We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

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