Hotel - Novotel Dubai Deira City Centre
Novotel Hotel Novotel Hotel

Novotel Dubai Deira City Centre Hotel

4.0/5 1,473 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for over 12s
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for over 12s
  • Beach and water sports  (Nearby)
    • Boat excursions
    • Deep sea fishing/Sea fishing
    • Kayaking
    • Pedal boat
    • Snorkelling/Scuba diving center
    • Water skiing
    • Wind surfing facilities
  • Other sports activities
    • Bicycles rental
    • Basketball facilities (Nearby)
    • Billiards/Snooker
    • Football (Nearby)
    • Horse riding
    • Jogging track (Nearby)
    • Karting facilities
    • Quad bikes (Paying)
    • Skating rink
    • Squash court
    • Table tennis
    • Volley ball facilities
  • Ski hire facilities  (Nearby)


  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
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Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 188 rooms
  • 153 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 185 family rooms
  • 54 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Baby bed
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 4,072 reviews

Our guest reviews for Novotel Dubai Deira City Centre

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,473 reviews
Anonymous Business - 13/11/2018 AccorHotels certified review
« Best staff I have come across so far in any hotels »

The most welcoming hotel one can stay in.The staffs are so helpful and courteous.The location is within walking distance to the metro and city centre.

Sh Couples - 12/11/2018 AccorHotels certified review
« Has potential to be of accor standard »

The location of the hotel is opposite the Deira City Centre Mall which makes itt very convenient. Apart from this the hotel is remote from the vibrant creek atmosphere. The staff seems to be lower grade. My check in was done by a bell boy which speaks for itself. The receprion staff seem like lost .

Sultan Families - 12/11/2018 AccorHotels certified review
« extremely poor service, very dirty toilet »

extremely poor service, very dirty toilet and despite request they never send anyone to clean it. The bed sheet had stains. This was the worst experience being a platinum member on a novotel hotel in my entire life.

Amir S. Families - 12/11/2018 AccorHotels certified review
« An excellent hotel with excellent location. »

Novotel Deira City Center is one of my favourite hotels in Dubai, perfect for its price and location. I have a small comment about the sofa size in the twin bed rooms, its size doesn't fit between the bed and wall!!

Shehani R. Friends - 12/11/2018 AccorHotels certified review
« execelnt location , clean hotel »

Very clean atmosphere and clean rooms, great location very convinient for shopping and many other places. Helpful staff, wish to chose this hotel and services again

Gopi Families - 12/11/2018 AccorHotels certified review
« Awesome stay »

The experience with Novotel was awesome. Stay was nice. Room was clean. However I have one suggestion - to improve the breakfast menu. There are not much items in the buffet menu. Could have been made better.

Al O. Business - 10/11/2018 AccorHotels certified review
« Better in some areas, worse in others »

Generally had a good stay, spoiled by a few details: Breakfast service was way better than a year ago, when it was impossible to get a coffee without doing it yourself. Much better, and nice staff. Your gym exercise bikes are terrible. They’re actually dangerous as the cranks and pedals are quite bent. I hurt my knee using this equipment, and you really should change these for better quality kit. I won’t come back again due to this: I like to exercise when travelling but can’t do so safely on this equipment. Reception forgot to take a swipe of my credit card on arrival - which I didn’t realise, I’ve stayed with you many times and figured you’d got all my details. But it then became very hard to get my laundry delivered, and no one said that it was because they didn’t have my credit card. Very surprising, and meant a late night when I wanted to go to bed early.

Sevag P. Business - 09/11/2018 AccorHotels certified review
« Average »

Only complain was that there was tiny mosquito like insects in the toilet. We were in room 719.

Ambassador Couples - 09/11/2018 AccorHotels certified review
« Worth but ... »

I always have preferred Novotel and Accor group for that matter. As always, I always leave the hotel with a great feeling of content and satisfaction.BUT not this time. This is one of the few times I experienced a not so accommodating, not even a smiling sort of front desk staff. Less sensitive and probably is a newbie? Also, there is difficulty to get in touch with the reservation desk when you call them. Not one time but most of the time. I understand Novotel has lots of clients but this should not be the case.

Saki Friends - 08/11/2018 AccorHotels certified review
« Pleasent »

Everything was great. And only thing, and that is 9 for except 10, is we got smoking room (great that you have them!) but we were not expecting that windows can not be opened.

Hesham Solo - 07/11/2018 AccorHotels certified review
« Beautifyl hotel »

Location was great , hotel is comfortabel , setvice is well

Jodi Solo - 07/11/2018 AccorHotels certified review
« Excellent »

Great location. Room lovely,clean,comfortable beds, staff friendly and very helpful.

Gabby G. Solo - 07/11/2018 AccorHotels certified review
« Great Stay »

My stay for a week at the hotel was great. Whenever I would call for water or towels or anything I needed they would bring me within a couple of minutes. I love their tub because its huge. I love the curtains because they close on top of each other and there is no light coming through. The staff is very friendly and would always greet me as I was walking out the door or in. I have stayed at this hotel before because the Mall is right across the street and you can easily access food, shopping and movies. Also it is close to the airport. There are not that many English speaking channels on TV, but they have at least 3 or so.

Zubair Y. Families - 07/11/2018 AccorHotels certified review
« Amazing!! »

Each and Everytime I come to dubai I stay in novotel diera city centre, It has amazing services and very friendly Staffs! Plus Everything is nearby exmple Mall and Restaurents! Thumps up!!

Mj Friends - 06/11/2018 AccorHotels certified review
« relaxing »

The staff on check-in were extremely helpful, as was the concierge. Sadly housekeeping of our room wasn't done until after lunch each day.

Mohmed Y. Families - 06/11/2018 AccorHotels certified review
« very good staffs »

very good breakfast. good staffs, clean rooms

H. E. A. Business - 06/11/2018 AccorHotels certified review
« Another great moment at Novotel »

As usual I got the best service & experince ever at Novotel Deria city center, my favorite hotel at UAE. Thanks for all the team especially the reception team who have helped me with a difficulty I had with my loyality card. Only one difficulty which no one was able to help me with, in short, when I checked in, I found out that my room safe is locked, I asked reception to send someone to open it for me to use, but this never happened till end of my stay, they kept telling me tomorrow, this afternonn, but at end of my stay, they offered me the safe at the reception, whcihc was totally inconvenient.

Sani Families - 03/11/2018 AccorHotels certified review
« Not clean »

Walls of bath , mirror, floor, carpet, dirty,,,,cups dirty....

Anonymous Couples - 01/11/2018 AccorHotels certified review
« Nonotel »

Very nice location .Nice hotel clean and tidy room. Front desk staffs are very helpful. Specially concierge kurshed thanks for all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mevait A., We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Andreas H. Couples - 31/10/2018 AccorHotels certified review
« Comfortable hotel »

enjoyed our 2 nights stay at this hotel. Good sized room, comfortable bed, excellent wifi. The only minor complaint was that although wifi was supposed to be activated when we checked in, it was not!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andreas H., We very much appreciate your comments regarding your stay at the Novotel Dubai Deira City Centre. Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement. We hope to have a pleasure to welcoming you again in the near future. Sincerely, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

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