Hotel - ibis Dubai Deira City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Dubai Deira City Centre Hotel

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4.0/5 1,869 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 365 rooms
  • 283 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 98 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Web TV
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.1/5 AccorHotels Rating Based on 3,968 reviews

Our guest reviews for ibis Dubai Deira City Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,869 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Lisa S. Couples - 12/06/2018
« It’s ok »

Location, cleanliness was ok. Reception staff were disinterested in us from moment we arrived, not a friendly hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Lisa S., Thank you for taking the time to tell us about your experience at the ibis Dubai Deira City Centre. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to assure you this is not the typical guest experience that we deliver. Please be assured that the Front Officer Manager have addressed your comments, and appropriate action and training have been taken to prevent any such repetition in the future for our guests’ best interest and to ensure that our guests' experience is of the quality that is expected of the Ibis brand.. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sundeep Peechara Executive Assistant Manager

AccorHotels certified review
Saturnino A. P. Business - 11/06/2018
« Excellent support »

Satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Saturnino P., Thank you for taking the time to share your experience and for choosing to stay at the Ibis Dubai Deira City Center. It is always a pleasure to receive positive feedback and are glad you had a pleasant stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager

AccorHotels certified review
Tom T. Solo - 11/06/2018
« Comfortable and Pleasant »

Excellent customer service that meet my need for early check in request.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Koon San T., Thank you for taking the time to share your experience and for choosing to stay at the Ibis Dubai Deira City Center. We are very pleased to received your positive feedback and are glad that you had a pleasant and comfortable stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager

AccorHotels certified review
Dr. B. B. Couples - 09/06/2018
« Happy »

Truly it is nice therefore I like to stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Burzin B., Thank you for taking the time to share your experience and for choosing to stay at the Ibis Dubai Deira City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager

AccorHotels certified review
Tinapolo Families - 09/06/2018
« Perfect »

Staffs are so friendly and flexible. Foods are so perfect. Facilities are just amazing. Rate Costs value are just extremely cheap . Location is accessible .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Maria Cristina P., Thank you for taking the time to share your experience and for choosing to stay at the Ibis Dubai Deira City Center. We are very pleased to received your positive feedback and are glad you had a wonderful experience with us.Your kind words will certainly make the whole teams’ day as it is comments like yours that they work towards every day to achieve. Ensuring every guests' stay is seamless and memorable for all the right reasons is so important to us, so knowing that we are on the right track is wonderful. Will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager

AccorHotels certified review
Anonymous Solo - 08/06/2018
« Mr »

Very clean and comfortable place to stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hassan montakab, Thank you for taking the time to share your experience and for choosing to stay at the Ibis Dubai Deira City Center. We are very pleased to received your positive feedback and are glad you had a comfortable stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and hope we have the pleasure of welcoming you again in the near future for another memorable stay. Sincerely, Sundeep Peechara Executive Assistant Manager

TripAdvisor review
Business - 07/06/2018
« IBIS on Ramadan »

OK with limited service during Ramadan. In general it was OK.It was a good idee to offer some services together with Novotel. Still the location is very good. Near to Airport and city. From IBIS location we are very fast in different locations, as well beeing close to Deira City Center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. 243rolfg, We very much appreciate your comments regarding your stay at the Ibis Dubai Deira City Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Ibis Team

AccorHotels certified review
Jojie Couples - 05/06/2018
« May probably book again in this hotel in the future. »

Firstly, the location is good. Some basics I wished could have been provided such as slippers, hand towels, dental kits, but not a big deal for me. Staff are genuinely courteous. I would like to commend personally the Malaysian staff in the restaurant by the name of Kee Sha, if I remember her name right. You should promote her as she is the most helpful and pleasant person you can encounter in the hotel. More like her and your hotel will be remembered in a positive way. Thumbs up to her!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Lavina J., Thank you for taking the time to share your experience and for choosing to stay at the Ibis Dubai Deira City Center. We are very pleased to received your positive feedback and are glad you had a pleasant stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager

AccorHotels certified review
G. H. Business - 03/06/2018
« Guest »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. h. G., Thank you for taking the time to share your experience and for choosing to stay at the Ibis Dubai Deira City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager

AccorHotels certified review
Ralph Business - 03/06/2018
« EXCELLENT »

As every stay, I had a pleasant stay at the hotel. I arrived earlier than check in time and the stay were more than happy to try and accommodate my request to try and get a room ready for me to check in early. Very pleasant hotel and staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ralph Frichot, Thank you for taking the time to share your experience and for choosing to stay at the Ibis Dubai Deira City Center. It is always a pleasure to receive positive feedback and are glad you had an excellent stay with us and appreciated the services provided by our team. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager

AccorHotels certified review
Leonard R. Couples - 01/06/2018
« Lovely customer service »

Very pleasant and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Leonard R., Thank you for taking the time to share your experience and for choosing to stay at the Ibis Dubai Deira City Center. It is always a pleasure to receive positive feedback and are glad you had a pleasant and relaxing stay with us. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Hope we have the pleasure of welcoming you again in the near future for another memorable stay. Sincerely, Sundeep Peechara Executive Assistant Manager

AccorHotels certified review
Jack Business - 30/05/2018
« Reception team is nice, especially those ladies from Philippines. »

Very warm, friendly experience. Nice reception team. I will go back to this hotel next time I visit Dubai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Sheng hsiung Chen, Thank you for taking the time to share your experience and for choosing to stay at the Ibis Dubai Deira City Center. We are very pleased to read your positive detailed review and are glad you had a great experience. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. Will certainly share your feedback with the team and they will be delighted to see that their hard work has been noticed. Hope we have the pleasure of welcoming you again in the near future for another memorable stay. Sincerely, Sundeep Peechara Executive Assistant Manager

AccorHotels certified review
Ebiarede K. Solo - 30/05/2018
« Beautiful! »

Satisfactory

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Ebiarede Kunuji, Thank you for taking the time to share your experience and for choosing to stay at the Ibis Dubai Deira City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager

AccorHotels certified review
Cnair Solo - 29/05/2018
« Marred by my first day ....... »

Unfortunately, I had to call reception 3 times over a span of 6 or so hours for water - had left a DND notice on the door prior to calling. Instead of letting me know that this was on the way, they waited until I became extremely agitated to send me the water. Supervisor needs training.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Celine Nair, Thank you for taking the time to tell us about your experience at the ibis Dubai Deira City Centre. We were disappointed to learn of your poor experience as we place great importance on our guests and always strive to exceed expectations; please allow us to express our sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We would like to assure you this is not the typical guest experience that we deliver. Please be assured our Executive House Keeper and Front Office Manager have addressed your comments an appropriate action and training have been taken to prevent any such repetition in the future for our guests’ best interest and to ensure that our guests' experience is of the quality that is expected of the Ibis brand. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sundeep Peechara Executive Assistant Manager

AccorHotels certified review
Hannah B. Solo - 29/05/2018
« Home away from home »

I definitely had a great time, the hospitality was amazing and the ambience just amazing. Felt like home, I got a lot done, the atmosphere was exactly what I needed to get my work done. I would love to work for this hotel and be apart of the team. I loved it so much that I wanna come back and work there. So if there any opportunities kindly keep me in the know. Amazing, 100% i would recommend anyone to stay here. it worth every dime.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Hannah Busobozi, Thank you for taking the time to share your experience and for choosing to stay at the Ibis Dubai Deira City Center. We are pleased to read your positive detailed review and are glad you had a great experience and appreciate the services we provided. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. Will certainly share your feedback with the team and they will be delighted to see that their hard work has been noticed. Hope we have the pleasure of welcoming you again in the near future for another memorable stay. Sincerely, Sundeep Peechara Executive Assistant Manager

AccorHotels certified review
Al F. V. Business - 28/05/2018
« Exam Day »

Rooms not readily available when we arrived around 9pm but my disappointment was compensated by a very accommodating reception staff (Said), he knows his job very well. The staff at the bar were polite. Rooms werre ok but no slippers providef. Taxi service was readily available at 4am.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alfeliciano Visorro, Thank you for taking the time to share your experience and for choosing to stay at the Ibis Dubai Deira City Center. It is always a pleasure to receive positive feedback and are glad you had a pleasant stay and appreciated the services of our team despite of having you waited for the room upon arrival; please allow us to express our sincerest apologies. Moreover for the sleepers in the room regretfully it is not a part of Ibis standard though we took notes of your concerned. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager

AccorHotels certified review
Eddy Solo - 27/05/2018

I had the best experience ever...the room was amazing...staff at the reception were just amazing on being professional in all maners..i.e Duty managers Mrs Avantika Mr Abdulh Mr Nabil...were amazing...receptionist...Abdulrazak...Syed and not to mention the rest....i will highly recommend this hotel ........

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Edith Macharia, Thank you for taking the time to share your experience and for choosing to stay at the Ibis Dubai Deira City Center. We are pleased to read your positive detailed review and are glad you had a great experience. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. Will certainly share your feedback with the team and they will be delighted to see that their hard work has been noticed. Hope we have the pleasure of welcoming you again in the near future for another memorable stay. Sincerely, Sundeep Peechara Executive Assistant Manager

AccorHotels certified review
Chitranjan S. Business - 24/05/2018
« Comfortable »

Stay was good and comfortable. No complaints. Just one feedback, probably you can improve and expand the in-room dining menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Chitranjan Singh, Thank you for taking the time to share your experience and for choosing to stay at the Ibis Dubai Deira City Center. We are very pleased to received your positive feedback and are glad you had a comfortable stay with us and we have taken a note of your suggestion to expand the in room dining menu. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sundeep Peechara Executive Assistant Manager

AccorHotels certified review
Ahmad H. Solo - 24/05/2018
« excellent »

excellent welcoming specially from Saed in the reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Ahmad Hashem, Thank you for taking the time to share your experience and for choosing to stay at the Ibis Dubai Deira City Center. We are pleased to read your positive detailed review and are glad you had a great experience. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. Will certainly share your feedback with the team and they will be delighted to see that their hard work has been noticed. Hope we have the pleasure of welcoming you again in the near future for another memorable stay. Sincerely, Sundeep Peechara Executive Assistant Manager

AccorHotels certified review
Khalifa A. S. A. Business - 22/05/2018
« I love Ibis »

I have stayed at this hotel 6 times in less than one year. I once stayed with my family for 12 days This is a nice hotel that is very well kept and superbly managed. The service is very good. In my experience they really care for there patrons and do the best they can to accomodate their needs. The location is excellent; close to Metro station, city Centre Mall and walking distance to many other good places.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Khalifa Amur Alnaamani, Thank you for taking the time to share your experience and for choosing to stay at the Ibis Dubai Deira City Center. We are pleased to read your positive detailed review and are glad you had a great experience. It is our mission to delight our guests every time and we are glad that you left with pleasant memories. Will certainly share your feedback with the team and they will be delighted to see that their hard work has been noticed. Hope we have the pleasure of welcoming you again in the near future for another memorable stay. Sincerely, Sundeep Peechara Executive Assistant Manager

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