Hotel - ibis Dubai Deira City Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Dubai Deira City Centre Hotel

4.0/5 1,974 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • French
    • Russian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 365 rooms
  • 283 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 98 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Web TV
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.1/5 AccorHotels Rating 4,558 reviews

Our guest reviews for ibis Dubai Deira City Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,974 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Sam Families - 16/01/2019 AccorHotels certified review
« Speedy comfortable stay »

Saeed was very efficient in helping is check in and providing rooms near to each other as we had children travelling.

Couples - 16/01/2019 TripAdvisor review
« Leisure Trip »

Easy access to all shopping centers and restaurants. Just opposite to the hotel you get a shopping mall. Rooms are clean and beds are comfortable. Friendly staff. Been to this hotel few times. Will stay here again if we visit Dubai again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, It is with immense gratitude that we read your review and we are glad that you enjoyed your family vacation at the Ibis Deira City Centre. Thank you so much for your kind review. It makes us extremely happy to read that you appreciated the hotel’s location. Being close to the most visited attractions and shopping malls, metro & Airport is a blessing. We could not be happier that is suited you completely. Also allow me to apologize for the inconvenience you incurred due the service lapse shown in the cleaning of the room. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Satish K. S. Families - 15/01/2019 AccorHotels certified review
« Room service was very bad ,it was taking lot of time to deliver the order to room »

Room service was very bad ,it was taking lot of time to deliver the order to the room from room we tried many time to reception number in guidebook and it was ringing but no body was picking the call.

Meron M. Friends - 15/01/2019 AccorHotels certified review
« Effective »

The hote is located in a perfect spot for everything and staff are really helpful . The rooms especially the toilet I a bit small

Hemant S. Friends - 15/01/2019 AccorHotels certified review
« Good »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, It is with immense gratitude that we read your review and we are glad that you enjoyed your family vacation at the IBIS Deira City Centre. Thank you so much for your kind review. It makes us extremely happy to read that you appreciated the hotel’s location. Being close to the most visited attractions and shopping malls, metro & Airport is a blessing. We could not be happier that is suited you completely. We sincerely hope to welcome you back soon for another wonderful stay. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Lebohang Families - 14/01/2019 AccorHotels certified review
« Below average »

I was disappointed with the hotel. The stench of the carpets and overall cleanliness are a problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have already shared your constructive feedback with our Executive Housekeeper in order to take appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Rajeev V. Business - 13/01/2019 AccorHotels certified review
« Mr. Rajeev v. »

Good stay I had

Angelica Couples - 13/01/2019 AccorHotels certified review
« Nice hotel »

The staffs were so accommodating and the room is really nice.

Boon Couples - 12/01/2019 AccorHotels certified review
« Excellent »

Great location, closed to the airport and cruise terminal.

Behroze Q. Families - 12/01/2019 AccorHotels certified review
« EXCELLENT »

OVERALL EXPERIENCE IS VERY SATISFYING NEAT AND CLEAN ENVIRONMENT STAFF IS ALSO VERY POLITE AND HUMBLE ROOM SERVICE IS GOOD ENOUGH ALSO BREAK FAST IS LOTS OF VARIETY ROOM WAS QUIET GOOD LOCATION IS ACCEPTABLE

Saif. A. Business - 11/01/2019 AccorHotels certified review
« Not as expected »

It was 5 days. Some points are not acceptable at all for Ibis hotel level. Should be more higher than these problems. 1- Receptions employees always not enough to cover the required load of the guests. Always you have to wait and wait. They are only two employees exist. 2- The breakfast food quality and items are not good for 3stars hotel. The food not delicious. And almost nothing. Not covering the different guests caltuers. 3- No any arrangements between the reception and the taxis service outside. You feel like you are in jungle.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Anonymous Solo - 11/01/2019 AccorHotels certified review
« A room that is home away from home »

The infamous toxic lounge spray monster was not blasting..I guess it's timing has been adapted so both toxicity and odour were bearable when checking in at a quiet time My favorite room was reserved for me and I found it in an awesome almost brand-new state..the housekeeping on 8th floor gets a 10..perfection

Anonymous Couples - 09/01/2019 AccorHotels certified review
« Great however the bathroom requires ventilation. »

Extremely friendly staff and bedroom.

Sonja Families - 08/01/2019 AccorHotels certified review
« Satisfied as usual »

Really appreciated that comments sent were taken into consideration and quick service

M. S. I. Business - 07/01/2019 AccorHotels certified review
« mr »

it was comfortable clean and responsive experience.

Dr J. M. S. Business - 04/01/2019 AccorHotels certified review
« Dr Juma Mohammed S. »

Good

Ashok Couples - 04/01/2019 AccorHotels certified review
« Dissatisfied »

The Room was very small for a couple. There was no space for the luggage or wardrobe. Furniture were also very basic and inadequate. Bathroom is too small and without any toiletries. Room Service menu was also inadequate. House keeping also was not up to the mark. Room lighting is very bad and not fitting any star hotel. Only good thing about the hotel is the location which was very convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Berta P. Business - 04/01/2019 AccorHotels certified review
« Excellent!!! »

Front desk Very helpful and servers in dining area. I love the location.

Oluwatoyin A. D. Solo - 04/01/2019 AccorHotels certified review
« Staff Rather Aloof. No Response to Calls. "Dirty" Cleaning. Smell from the Bathroom Drain »

Telephone calls to service ring endlessly. You have to always go to the reception to request service. Staff not bothered. Agreed Ibis offers limited service, baggagiste service should be considered to help move luggage. Luggage trolleys never available. Staff Rather Aloof. No Response to Calls. "Dirty" Cleaning. Smell from the Bathroom Drain. It was my third stay at this particular property but a rather decisive one as I didn't get value for money. Paid high season rate for extremely poor service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the ibis Dubai Deira City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our Executive Housekeeper has been notified in regards to all the points mentioned by you. We strive to make sure we avoid any such future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Sundeep Peechara Executive Assistant Manager Novotel & Ibis Deira City Centre

Nodie M. Families - 01/01/2019 AccorHotels certified review
« Mrs »

No complaints.

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