Hotel - Sofitel Macau at Ponte 16
Sofitel Hotel Sofitel Hotel

Sofitel Macau at Ponte 16 Hotel

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4.5/5 3,599 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Outdoor unheated pool
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Valued guests have the choice of panoramic city views or river views when staying at the Sofitel Macau luxury hotel. Why not enjoy the best of Macau luxury accommodation and upgrade to a Club Room or Suite. All rooms boast state of the art designs.

  • 408 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 4,781 reviews

Our guest reviews for Sofitel Macau at Ponte 16

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 3,599 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mariana A. Friends - 17/11/2017
« Overnight stay »

Room clean, Tv inside bathroom was not working well.Because I often take a hot bath everytime I go to Sofitel, bed very very comfortable. Breakfast at Mistral was Good, there's a lot of delicious food to choose, (but it does take time to wait when the food is finish, and asking them to re-fill it.). Rendevous lounge is great place to have a drink, cakes are so dilicious. Thank You.

AccorHotels certified review
Christine P. Friends - 17/11/2017
« Worth it »

I would just like to say thank you to Ms. Jenny Liang for being such a professional in helping me to check in and check out.

AccorHotels certified review
S. C. K. Families - 15/11/2017
« Frendly more then ever »

Room and The breakfast were perfect and also the employees were friendl

AccorHotels certified review
Kumiko Couples - 14/11/2017
« Mrs »

The waiting time for a room was wait too long in our travel experience, longer than any of the Vegas hotel. And then my husband found out the drain in the shower doesn’t go down, we called the front desk they sent someone came in he basically just dried the floor for us and that’s all. So I didn’t really get to shower and we got to check out since we had plans for our day. I was hopeing they will fix the problem or offer me to go somewhere else at least to get a shower but nothing happened. Overall experience wasn’t too pleasant.

TripAdvisor review
Couples - 14/11/2017
« Excellent service and hospitality »

My husband and myself were celebrating my birthday/wedding anniversary during our stay in Sofitel from 9-11Nov 2017. To our surprise, we were given a free upgrade to a prestige suite. The service and hospitality provided at the club room was commendable. The club room not only provide afternnoon high tea but also wine tasting in the evening. The view from the 17th floor club room was amazing. We had a wonderful 2 nights stay in Sofitel and it has given us a sweet memorable 23rd wedding anniversary. I would like to express my sincere thanks to Marcelo Sparberg for the special arrangements and Liezl Lim for the hospitality provided during Marcelo’s absence. I hope we can be back next year to celebrate our 24th wedding anniversary .

AccorHotels certified review
Y. F. W. Couples - 13/11/2017
« Comfortable experience »

Room comfortable, new, clean, unexpectable welcome fruit, view good (river), good facilities.

AccorHotels certified review
Patrick Couples - 12/11/2017
« Amazing beyond expectations »

This was one of the best hotel experiences I have had in 40+ countries. Every detail was top notch. Very pleased and grateful.

TripAdvisor review
Friends getaway - 12/11/2017
« Accor management took priority. »

This was our forth visit to the Sofitel Ponte 16 staying on the Club floor. Sadly we left feeling somewhat disappointed and will probably look for somewhere else to stay next year. On this occasion there was a seminar in the hotel for young Accor managers and this had brought with it a number of senior Accor executives. Sadly these Accor staff became the focus of the hotel staff for the first three days of our visit with paying guests looking a little like an inconvenience. The hotel has begun to look tired from the outside and in the rooms there are marks on carpets, black streaks and holes in curtains, cracks in bathrooms and the room Wifi was so slow as to be unusable. It's been a great place in the past but needs a bit of work and shake up to regains it's former sparkle.

AccorHotels certified review
Adam Couples - 11/11/2017
« Amazing experience at Sofitel Macau »

From the second I was approached at the lobby till the checkout I felt welcome and treated as real guest. Priority line is another level of experience. I was surprissed. I have stayed in Sofitel Abu Dhabi and thought nothing can impress me. I was so wrong. OMG. This was so far the best stay in all Accor hotels so far. What is worth mentioning - i slept as a baby. Very comfortable bed and pillows. And the location - just perfect if you’re interested in sightseeing rather than casinos. I wish I had more time to explore all that hotel can offer.

AccorHotels certified review
I. Couples - 11/11/2017
« Love this hotel »

The location is good (near the senado), the staff very helpfull, the room very clean..

TripAdvisor review
Family - 10/11/2017
« excellent »

I always stayed at Sofitel Macau At Ponte 16 when I visited Macau. Everything at the hotel was excellent especially hotel's service and breakfast. There were many kinds of food for breakfast and everything was delicious.

AccorHotels certified review
Mega Couples - 09/11/2017
« Wonderful »

Beautiful hotel

AccorHotels certified review
May Couples - 09/11/2017
« Lovely stay »

Excellent service. We really enjoyed our stay!!

AccorHotels certified review
Shane Couples - 08/11/2017
« Spacious room with great staff »

Really enjoyed our stay. Great little bar. Staff really professional and helpful.

AccorHotels certified review
Dong C. Friends - 07/11/2017

It's first time for living in 16 ponte, we 're feel comfortable and good experience over there, if the room can be bigger it will make the trip more perfect. Thanks anyway ! I would like to apply a memember card from the hotel, but I don't know how to do it. Wish u can show me how to get it, thanks a lot, all the best

AccorHotels certified review
Helen Couples - 07/11/2017
« Helen »

I found my time at Sofitel Macau extremely satisfying. Starting with the wonderful service on arrival which followed through right throughout our stay by all the staff. I required gluten free food to eat and the service to me by the wonderful lady chef there was exceptional and far better than I have had anywhere. My room was huge with all facilities including a very big spa which I enjoyed sitting in and looking out at the great view. I would highly recommend this hotel and hope very much to come back in the near future.

AccorHotels certified review
L. S. M. Solo - 06/11/2017

GREAT VIEW

AccorHotels certified review
Mr J. D. Couples - 06/11/2017
« Mr. J D. »

It has been one of the best hotels I have stayed in, within the Accor group

AccorHotels certified review
Mike Friends - 06/11/2017
« Lavish hotel, excellent service »

Large, splendid room. Staff were very attentive and helpful at all times.

TripAdvisor review
Couples - 06/11/2017
« Nice Hotel! »

Nice hotel, strategic location, Senado square is just walking distance. But the casino a bit old and different class from the Taipa places like venetian, parisian etc. They give us L'Occitan toiletries, which is very good but it's very small and limited, I use it 1 bottle per showering, when we ask more, it's limited only one set, so per room for 2 we only have limited showering. Need more bigger toiletries. Thank you!

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