Hotel - Sofitel Macau at Ponte 16
Sofitel Hotel Sofitel Hotel

Sofitel Macau at Ponte 16 Hotel

4.5/5 4,018 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Valued guests have the choice of panoramic city views or river views when staying at the Sofitel Macau luxury hotel. Why not enjoy the best of Macau luxury accommodation and upgrade to a Club Room or Suite. All rooms boast state of the art designs.

  • 408 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 6,650 reviews

Our guest reviews for Sofitel Macau at Ponte 16

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,018 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
jimmyso22 Family - 13/10/2018 TripAdvisor review
« room and food are good »

room and the food is good at the Chinese restaurant also I try the spa inside the hotel I also have the dinner buffet when I ask the room services they give me a very quick reply so everything make me very satisfaction

Anonymous Couples - 08/10/2018 AccorHotels certified review
« Fantastic »

It was absolutely fantastic - the floor manager Jenny made this stay an absolute joy.

Daniel H. Couples - 08/10/2018 AccorHotels certified review
« Very pleasant »

Excellent. Staff were great, hotel was very nice and the suite was brilliant. The lady on the 17th floor check in, Princess, was very hospitable, polite and kind. Thank you

Anonymous Solo - 08/10/2018 AccorHotels certified review
« Great weekend getaway. »

Enjoyable, relaxing, restful.

Family - 07/10/2018 TripAdvisor review
« Good, but not great yet »

I stayed in this hotel during the one of most busiest holiday in China from Oct 1st. They offered room upgrade for my family from 2 rooms to a two bed mansion with exclusive benefits. Interior, room condition and lounge were good. But, they need to focus on details further to be the greatest one.The water temperature of jacuzzi in the exclusive pool is too low to enjoy the pool. There is no spin-dryer for my wet swimming suit. There was a quite long queue for the shuttle bus from Macau ferry terminal, but the bus is very small that couldn't be deal with the queue by one stop. I should wait another bus spending about 30 min. to take it.

Didi Families - 06/10/2018 AccorHotels certified review
« Excellent experiences »

Generally, it was an excellent experiences staying at the hotel. Good service, good food, and good inside enviroment, and not crowed and noisy compired to other places. I wil choose it again if we come here again.

David Families - 06/10/2018 AccorHotels certified review
« We enjoyed our stay »

We had a very nice room and good food at the restaurant. All the staff we had contact with were helpful and friendly. Jenny, from Guest Relations, was very welcoming and helpful.

Sally B. Couples - 04/10/2018 AccorHotels certified review
« Excellent Customer Service »

The staff were welcoming, engaging and efficient. We were extremely impressed.

Mrs C. P. Couples - 03/10/2018 AccorHotels certified review
« Fantastic service and care »

We had a wonderful stay at your hotel and received fabulous service from your staff. I would particularly like to mention Grace in the Exec lounge who was wonderful every day, always greeted us by our names and happy to help in any way she could - thank you!

Rui Couples - 02/10/2018 AccorHotels certified review
« Great experience »

At the time we went to Macau, hotels were highly demanded thus expensive. Sofitel provides the room to me at a reasonable price, which made my travel plan possible. The room, club lounge and all service were beyond our expectation. The special set-up for our anniversary was great and memorable. I am writing to express my appreciation to all the staff that made our great memories in Macau.

Yaroslav Z. Couples - 02/10/2018 AccorHotels certified review
« Good night sleep, good value breakfast »

Liked bed. Furniture a bit outdated, pool area neglected.

Annette Families - 01/10/2018 AccorHotels certified review
« The service was amazing, felt like a VIP. »

I really like the excutive check in and out whilst waiting in the lounge while being served with high tea. Very stress free and calming after traveling. Service was impeccable, did not have to call anyone, there was always someone at your service. Liezel, Mark and Princess were amazing.

Ricky Families - 01/10/2018 AccorHotels certified review
« Excellent location and helpful staff »

The location of the hotel was great as its close to the old part of Macau near restaurants and shops. All the staff we encountered were helpful and offered excellent service.

Alen C. Couples - 01/10/2018 AccorHotels certified review
« Excellent »

Although some equipments are getting old but all the staff and location is excellent.

Theresa Families - 30/09/2018 AccorHotels certified review
« Service is alright. »

I wish the staff at the 17th floor are friendly :) There is one staff that is snobbish, she is white. I didn’t feel like a VIP! Maybe because we don’t look like one. But the service on the 6th floor is good and the room service is great. Gary and Art are excellent! And the receptionist that assisted us is really nice.

L. C. L. Couples - 29/09/2018 AccorHotels certified review
« Awesome experience »

Great staff service, they offered FREE upgrade to better room! Thank you

Keren Solo - 29/09/2018 AccorHotels certified review
« Great staff, excellent location, clean comfortable room »

I was warmly welcomed by the staff, who went out of their way to help me. They gave me maps, found directions and taxis, and altogether made my day! I want to especially thank Gapsy and Jenny in customer relations. I don't remember all of the names, but all the staff were so kind. My room was clean and comfortable and I loved the water view from my 16th floor window. I also appreciated being so close to all of the old city sites. Overall, it was a great stay and I would definitely choose the Sofitel again if my travels take me back to Macau.

Klaus T. Couples - 28/09/2018 AccorHotels certified review
« A perfect Experience »

We had a wonderful Time in Your fantastic Location. Special Thanks to Gary and Ghomy in the Lobby and the very kind Lady in the Breakfast Room. Thank You very much.

Hsin Y. C. Families - 28/09/2018 AccorHotels certified review
« Fantastic »

Good service !good location!the view of harbor is good

Gigi N. Families - 26/09/2018 AccorHotels certified review
« A comfy and spacious stay close to local area »

Check in process was super fast and very considerate to offer refreshing drinks and cookies. Staff are helpful and nice. Twin size bed is bigger than regular twin size so it's very good for us with kids. Combining 2 twin beds gives us a bed bigger than a King size bed! Check out was speedy as well! And the hotel is just walking distance to the tourists spots. Very convenient indeed.

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