Hotel - Sofitel Macau at Ponte 16
Sofitel Hotel Sofitel Hotel

Sofitel Macau at Ponte 16 Hotel

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4.5/5 3,820 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Valued guests have the choice of panoramic city views or river views when staying at the Sofitel Macau luxury hotel. Why not enjoy the best of Macau luxury accommodation and upgrade to a Club Room or Suite. All rooms boast state of the art designs.

  • 408 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 5,620 reviews

Our guest reviews for Sofitel Macau at Ponte 16

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 3,820 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 22/04/2018
« Well worth considering »

We liked the location within walking distance from historical part of Macau. We enjoyed the room size and service here. Free shuttle from and to Hong Kong ferry is a plus. Room itself was large and comfortable. Bathroom may need a facelift at some point soon. Casino was easily avoidable. Unheated swimming pool had a pleasant water temperature during our stay in early April. All in all we had a good stay and will consider this hotel for our next trip to Macau.

AccorHotels certified review
Jly Friends - 21/04/2018
« Very good »

Friendly staff and good location

TripAdvisor review
Friends getaway - 21/04/2018
« The worst Hotel ever. »

Where to start. We stayed on the 14th floor which is non-smoking and actually smelled like a cigar lounge and a dirty ashtray. The room size was alright, so was the bathroom and the tv worked, but the cigarette smell in the bathroom was so intense that even after a shower you still smelled like an ashtray. Go figure. The bed was one of those old bed with no pillow tops so you had the impression of sleeping on springs. Real fun. As for location, yes, its located in the old part of town which is good for sightseeing, but its also located near a bus terminal, a fishery, a gas station and some old buildings, which makes it the only new building in this area. So not much to do. The only good things about this hotel is its breakfast, which I enjoyed, and its staff which were just the nicest. But the real reason why I would never go back there, is a set of couch in the lobby that is so dirty and worn-out, that the simple glanced at it wanted to make me puke.

AccorHotels certified review
Robert Y. Couples - 20/04/2018
« Relaxing stay in luxurious hotel »

My wife and I celebrated our 31st wedding anniversary at the Sofitel Macau and had a wonderful time. We were in an executive club room with a river view which was excellent, spotlessly clean and spacious with first class fixtures and a luxurious bathroom. The facilities at the club were fantastic, from the freshly cooked breakfast to the evening drinks and snacks, which were plentiful and of the highest standard. Every member of staff we encountered was extremely professional with a friendly manner. The swimming pool was very pleasant with a great sauna and steam room in the changing area. We had all you can eat dim sum lunch at the Le Chinois restaurant which we thought was exceptional value and quality. One of the best hotel stays we have ever enjoyed.

AccorHotels certified review
H Friends - 20/04/2018
« Great trip with comfortable stay in Sofitel. »

As above.

AccorHotels certified review
Christina Y. Families - 20/04/2018
« Simply Amazing! »

I truly enjoy my stays with Sofitel in Macau. The Staffs were friendly and professional. The customer services were were fantastic. In addition to that, the room was very comfortable and clean with a nice view. I would definitely stay with Sofitel in Macau again in the future

AccorHotels certified review
A H. Couples - 19/04/2018
« It was a very enjoyable week. »

We checked in early. Our room was ready. We were welcomed back to the Club by the staff who remembered us from the last visit. We were treated as valuable guests and looked after extremely well.

AccorHotels certified review
Kyaw N. K. Families - 19/04/2018
« Excellence »

Friendly and attentive staff, especially exec lounge.

AccorHotels certified review
Fion L. J. Y. Couples - 18/04/2018
« Exceptional, outstanding »

This hotel is located in the middle of the older part of the town and is close to a few places of interests. Breakfast is very good. All staffs are very friendly and did their best to help us if there're any problems the amenity was great and we had wonderful time here. I will definitely stay here if I have chance to visit macau again

AccorHotels certified review
S. Couples - 18/04/2018
« Comfortable hotel with good service & convenient location »

Hotel was near where we wanted to be and clean, comfortable & good service, only two small issues: Blind for bathroom was not obviously there, would help to have a sign showing how to use it? On arrival we were sent to the wrong room, which meant trekking all the way back to reception and back again after a long days travel. Otherwise we were very happy and would stay here again.

AccorHotels certified review
Andy T. Business - 17/04/2018
« Mr. »

Stayed two nights and the bed is very soft.

AccorHotels certified review
Argie Friends - 16/04/2018
« Awesome. »

Best of the best especially the room.

AccorHotels certified review
Nor R. H. Business - 16/04/2018
« EXCELLENCE HOSPITALITY »

I am fully satisfied with the services provided by Sofitel Macau at Ponte 16

AccorHotels certified review
Julianna C. Families - 15/04/2018
« Comfortable and relaxing »

Three day 2 nights trips with Family (Including 2 elders over 85 years old). We were staying in three-bedrooms mansion, and this was the third time to choose Sofitel, because of their service and arrangement were excellent. Especially Club lounge, a good view and different kind of snacks and cocktails refills. A comfortable and relaxing gathering with family.

AccorHotels certified review
L. Friends - 14/04/2018
« A fun weekend »

The room was lovely, clean and spacious. The staff were wonderful; from checkin, to dining, to the concierge, everyone was super helpful and friendly. The food was excellent at breakfast and lunch a la carte.

AccorHotels certified review
Henry L. L. H. Couples - 14/04/2018
« Always Good. Always Warm »

Words don't count, if what they express are not substantiated by deeds and actions. Sofitel Macau backs up every word by action and deed. That's why we go back to this fine Ponte 16 establishment, again and again, for the last six years or more; better each time. Especially strong are the team of butlers at Club Millesime, all great ambassadors of the highest calibre; praiseworthy. We now look forward to even greater strides from GM Le Brun and EAM Amelia, taking Sofitel Macau forward in finer style - in every department, every service channel, every call and challenge.

AccorHotels certified review
Linus M. Friends - 13/04/2018
« Fabulous »

I like the food and services provided in Sofitel hotel.

AccorHotels certified review
Ian S. Friends - 11/04/2018
« Well managed hotel with attentive staff »

Excellent! - nice room, enjoyed the VIP upgrade.

AccorHotels certified review
Eric C. Couples - 11/04/2018
« All staff are Helpful and polite. »

Customers oriented;

AccorHotels certified review
H. J. H. Friends - 11/04/2018
« Good place we stayed »

It is nice place to stay. Kind people and nice breakfast. Just one reason make me down the 2 point off. We met unwelcome guest in bathroom. Cockroach. I wish you guys make it better next time

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