Hotel - Sofitel Macau at Ponte 16
Sofitel Hotel Sofitel Hotel

Sofitel Macau at Ponte 16 Hotel

4.5/5 4,099 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Valued guests have the choice of panoramic city views or river views when staying at the Sofitel Macau luxury hotel. Why not enjoy the best of Macau luxury accommodation and upgrade to a Club Room or Suite. All rooms boast state of the art designs.

  • 408 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 7,009 reviews

Our guest reviews for Sofitel Macau at Ponte 16

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,099 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Han-liang C. Families - 12/12/2018 AccorHotels certified review
« Excellent service at a most conveniently located elite hotel »

The staff are courteous and efficient. I would like to thank in particular Mr Nikkole Salvador, Senior Butler at the Club Floor for his warm reception and attention to every single detail during our stay. The buffet breakfast is sumptuous and inexpensive when you host guests as I did. The hotel provides free shuttle services to and from the border gate and ferries.

B. B. Couples - 11/12/2018 AccorHotels certified review
« Great as always »

We love staying at the Ponte 16 the staff are well trained to look after the guests

Angel Solo - 11/12/2018 AccorHotels certified review
« Amazing »

The hotel has everything one needs to travel comfortably. The suite was clean and beautiful and staff were nice and friendly and willing to lend a helping hand!

W. C. H. Families - 10/12/2018 AccorHotels certified review
« Convenient location and clean guest room »

I had been staying in Sofitel Macau since 2008 for many times as it's location is convenient. It has a fast food cafe serving 24 hours, with wide variety of food, taste and food quality acceptable and at a rather low price. We enjoyed playing slot in the 1st floor casino. For the lunch buffet we had taken in the 6th floor Mistral restaurant, we recommend to supply more variety of hot dishes, grilled beef and lamb chops, some popular Portuguese food。

Lorraine M. Friends - 10/12/2018 AccorHotels certified review

Very happy. We have stayed here before and love the staff and the location

Fadi C. Couples - 10/12/2018 AccorHotels certified review
« My favourite hotel in Macau »

It’s my second stay at this hotel, and will staying there in the future. Great location fantastic attentive staff, really makes you feel welcome and appreciated

Yan Families - 10/12/2018 AccorHotels certified review
« Excellent Birthday Trip ! »

Before we going to hotel,I already send email to hotel reception talking about my request. After we arrival to hotel,reception-Jenny to help us to check in and prepare Two rooms are same floor and free upgrade the room type to side to harbour view and highest floor ! And also,Jenny give us drink coupon and birthday cake for us,is so cool! When we check out,Jenny remember our room number and suggest us how we can go to the other place to visit ! Jenny is very helpful,very nice,thank you ! Next time If I go to Macau,I will stay at Ponte 16 again.

Bryan Couples - 10/12/2018 AccorHotels certified review
« Tres Bien »

Very good experience , lovely staffs ,very welcoming and friendly , Thank you Jade and Princess for making our stay very special even just for a night, we will definitely come back to stay again and again!

Peter T Friends getaway - 10/12/2018 TripAdvisor review
« Peter »

Its my third stay at this hotel already and the servies were getting better and better. My sincere thanks to the team at the excutive lounge whom had provided excellent services in particular Nick and Mark. The only draw back is the room water presuure reaminded weak so was unable to have a good shower.

Michael M. Couples - 09/12/2018 AccorHotels certified review
« Magnificent »

All staff that we encountered on the 17th floor for our check in, during our stay and check out provided a very professional and experienced service, nothing was too hard for them. The room we had, 1712, was very well laid out, exquisitely furnished and very comfortable. It was great be fussned over in the executive lounge whether it be for breakfast, afternoon tea or drinks and canapes in the evening. WE WILL BE BACK FOR FUTURE VISITS!

Jerry P. Solo - 09/12/2018 AccorHotels certified review
« Super »

The Staff service and hotel overall is superb

Anonymous Families - 08/12/2018 AccorHotels certified review
« Another very pleasant stay »

This is my third time staying in this hotel. Staffs are very friendly. Both rooms are upgraded and they are very well-maintained. The club lounge is a very pleasant and cosy place to stop by for a drink and for breakfast. The only minor problems I had were the lack of welcome amenities inside my room and drink vouchers were not given. But that was fine as snacks and drinks are available at the club lounge.

Darny P. Solo - 07/12/2018 AccorHotels certified review
« Nice Hotel / Great Staff / Good location »

I enjoyed my stay. - Location: not close, but not far from popular sites in city. - Room: clean, spacious. comfortable bed. Good selection of TV channels. String Wifi connection. Large windows to look out - Staff: friendly and very helpful, especially Jade and Paige. quick check in and check out. - Amenities: enjoyed the tea time and cocktails happy hours. lots of good food and drinks.

Andrea Families - 07/12/2018 AccorHotels certified review
« Sensational Sofitel Staff! »

Our family group had 3 club rooms for one night and our entire time from the moment we arrived until we left was SENSATIONAL! I can’t say enough great things about your staff in particular, Jade & Princess were very warm and welcoming!

Mark C. Couples - 07/12/2018 AccorHotels certified review
« A great hotel at a great location »

The Sofitel in Macau is a luxury hotel in the old town area of the city. My experience was all positive with a nice room that overlooked the entire old historic city. The service was without fault with people even going over and beyond to provide special curtesirs during our stay. I would recommend the Sofitel without hesitation. Thanks to everyone who made our stay unforgettable.

Anna Couples - 07/12/2018 AccorHotels certified review
« The staff and facilities »

Excellent

R. A. Couples - 05/12/2018 AccorHotels certified review
« Mr »

Very satisfied, with friendly and efficient staff

Shanmugam B. Families - 05/12/2018 AccorHotels certified review
« Good environment, location and service »

Very good customer service, especially receptionist Ms Intan who were very attentive and constantly made sure that we are comfortable and well taken care.

Kris Families - 05/12/2018 AccorHotels certified review

check in/out时间太长

Zack L. Couples - 05/12/2018 AccorHotels certified review
« Excellent »

Jenny who receive me at the reception was very helpful and friendly. She made my day

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