Hotel - Sofitel Macau at Ponte 16
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Sofitel Hotel

Sofitel Macau at Ponte 16 Hotel

Rua do Visconde Paco de Arcos 
  MACAU
MACAO

3,470 reviews
TripAdvisor Rating Based on 3,470 reviews
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From 1089.00 HKD Non member rate
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Check-in from 15h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Babysitting on request

Catering

  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 3 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Valued guests have the choice of panoramic city views or river views when staying at the Sofitel Macau luxury hotel. Why not enjoy the best of Macau luxury accommodation and upgrade to a Club Room or Suite. All rooms boast state of the art designs.

  • 408 rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 4,398 reviews

Our guest reviews for Sofitel Macau at Ponte 16

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 3,470 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Jr T. Solo - 10/08/2017
« JR Tomsic »

The Sofitel Club experience is Magnifique! The staff on the 17th floor were very professional, efficient and yet warm and friendly. The service at breakfast and afternoon tea was outstanding - kudos to Princess, Mary and the rest of the staff

AccorHotels certified review
Mr. J. N. Business - 09/08/2017
« Very Good »

Warm and comfortable for living and leisure

TripAdvisor review
Family - 09/08/2017
« Perfect stay »

This was my second time staying at the Mansion provided by the Sofitel at Ponte 16 Macau. The Mansion was just simply stunning not only to its size but its atmosphere and decoration. The two storey Mansion provided a lot of space and fun to my 2-year-old kid. Of course, without the warm welcoming and top class service from the hotel staff, the trip could not be a perfect one. Thank you very much Nikkole, Mark and Ice for your warm and unfailing service provided. Indeed, it was just like meeting old friends when I saw you all in the hotel. The food offered in the buffet restaurant was enormous and maintained good quality.

AccorHotels certified review
Karen Couples - 04/08/2017
« Comfortable stay »

Convenient location, the staff are nice and the room was big with sufficient facilities. Could install usb plug or port for charging though. Had a good rest in the hotel.

AccorHotels certified review
Rosa Solo - 02/08/2017
« Nice pool and friendly staff »

I stayed there for one night, but I will definitely choose this hotel if I visit Macau again! The room was fabulous and the staff were kind enough to lend me swimming goggles (I forgot to bring them, so I asked the staff at the gym. At first he said I need to buy them but he lent me one.) I really enjoyed staying there. Thank you :)

AccorHotels certified review
Hui M. P. M. Couples - 01/08/2017
« Nice »

Satisfactory

AccorHotels certified review
Alex Business - 01/08/2017
« Excellent customer service, facilities, and great location. »

Everything was excellent, enjoyed being upgraded to the executive club. The one note I would make is that it would be nice if the executive lounge had a bar, or if another bar existed in the hotel aside from the one in the lobby.

AccorHotels certified review
Raymond S. Couples - 01/08/2017
« Enjoyable 2 night stay! »

We really happy with the nice luxury room, nice bed, beautiful pool and harbor view from our window, and also warm and friendly hospitality from all staff. The breakfast was good enough, but we prefer more tasty food variation. The staff was very friendly. The location is near to senado square. Just walk straight for about 5 minutes. Overall we had spent great time there for 2 night. Thanks!

AccorHotels certified review
Rusty Couples - 31/07/2017
« WONDERFUL SERVICE, FOOD AND COMFORT »

WE WILL DO IT AGAIN...OUR 2 DAY STOPOVER IN MACAU WAS MADE SO EASY..ONE FLOOR CHECK-IN , ACCOMMODATION, LOUNGE,BEVERAGES AND FOOD...ALL ABSOLUTELY FIRST CLASS

AccorHotels certified review
Chong, J. Friends - 27/07/2017
« Good staff service »

Good location, Front desk Vinny was good, when I check in, I told him I want gave a suprise to my friend and he was matched my requested. Restaurant staff provided excellent service as well.

AccorHotels certified review
Yvonne Families - 26/07/2017
« Perfect »

All things are going well!The service is really good

AccorHotels certified review
Mike Couples - 24/07/2017

Lovely room and facilities. Staff in the club were fantastic and very attentive. Personally knew our names etc. Front desk was a bit rushed and uninterested due to busyness.

AccorHotels certified review
Rosiana J. Friends - 24/07/2017
« excellent service »

My room was upgraded to executive room with no additional charges. the room (include the bathroom) was great and clean. good service from the first I came for check in, gave me detail direction to some places until check out.

AccorHotels certified review
Cate Couples - 23/07/2017
« Gorgeous hotel on the water »

The hotel room and amenities were second to none. Everything was clean and maintained to a high standard. Unfortunately there were a lot of noisy guests on our floor so we woken at all hours of the night and in turn, didn't get a single good night's sleep in the 3 nights we stayed at the Sofitel.

AccorHotels certified review
Jennifer Friends - 23/07/2017
« Great »

Gteat staff service and great place

AccorHotels certified review
Vicky Z. Families - 21/07/2017
« it is an overall nice stay of 3 nights in the hotel. »

It is an overall nice stay of 3 nights. Just a small thing that the curtain is a little prolonged.

AccorHotels certified review
Wilson T. Couples - 20/07/2017
« Good service and comfort stay »

Superb service from the moment of check in to check out. Mark from front desk is very nice for the whole check in process.

AccorHotels certified review
Michael Couples - 17/07/2017
« Perfect Stay »

From the moment we arrived, we were made to feel welcome by every member of staff at the hotel. Although, while we were standing at the Priority Check-In desk, the lady working there did not acknowledge us until I asked if we could check in (after standing there for maybe 20 seconds while she was busy working on her computer without any guests in front of her). The staff in the Club lounge are incredibly attentive - almost to a fault, as we were sometimes asked more than once if we would like to place a breakfast order (not a complaint!). The rooms are well appointed and comfortable. My only complaint was a lack of a clothes line in the bathroom (or was unable to find it).

AccorHotels certified review
Shinta Couples - 17/07/2017
« It was amazing hotel room and very nice service »

We got free upgrade to Club room on 17th floor. They gave us welcome drink, snacks,and also a bucket of red roses in our room. It's romantic, its such a wedding gift for us. We also got free buffet breakfast in lounge. It was amazing to be here. Nice and large room, spacious bathroom, and view of river make it perfect. The hotel officer also very warm , helpful, and always smile. Its a perfect hotel. We'll stay here again next time. Thanks sofitel macau at ponte 16.

AccorHotels certified review
Barrie B. F. V. C. Friends - 16/07/2017
« The perfect hotel for a stay in Macau »

From the moment you arrive your hotel meets your every need. From arrival to the moment you leave the hotel and it's wonderful staff makes certain that you are comfortable and that you are welcome. The rooms are large and extremely comfortable. This hotel is at the top of its game.

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