Hotel - La Veranda Resort Phu Quoc - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

La Veranda Resort Phu Quoc - MGallery by Sofitel

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4.5/5 1,940 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • PHU QUOC AIRPORT
  • Reception open 24 hours a day
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request
  • Beach and water sports
    • Boat excursions
    • Kayaking
    • Private beach
  • Other sports activities
    • Bicycle hire facilities
    • Badminton
    • Volley ball facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 - 22:00
    • Opening hours : Week-end 07:00 - 22:00

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

This boutique Phu Quoc resort boasts a beautiful selection of indulgent, superbly appointed rooms including spacious garden rooms enveloped by lush greenery and exotic flowers and beachfront suites with private balconies and stunning sea views.

  • 70 rooms
  • 70 non-smoking rooms
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • TV room service ordering
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating Based on 1,192 reviews

Our guest reviews for La Veranda Resort Phu Quoc - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,940 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Andrew Couples - 14/02/2018
« The Environment is outstanding but the food offering is disappointing. »

Enjoyable environment however being an international destination it would be helpfull if staff had a better grasp of English.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew Peter M., Thank you for taking the time to tell us about your experience at the La Veranda Resort Phu Quoc - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Michel G. Friends - 13/02/2018
« Wonderful experience! »

Our stay was wonderful because of the welcome, the staff, the luxury of the all the hotel and the location. we felt like we were at home in your boutique hotel.

AccorHotels certified review
Judy Friends - 13/02/2018
« We had a wonderful time at La Veranda »

Excellent all round

AccorHotels certified review
Kim T. Couples - 11/02/2018
« Excellent our favourite place in vietnam »

From the attentive staff to the perfectly kept lush grounds the veranda is heaven on earth. We love the quiet calm nature of the hotel and grounds. The staff are always on hand but it's got a nice relaxed vibe at the same time.

AccorHotels certified review
Martine Couples - 11/02/2018
« Beautiful hotel, fantastic service »

We stayed at La Veranda for 6 nights in January and loved every minute. From the minute we arrived, we were treated as valued guests with every request accommodated. Our room was spacious and impeccable. Food, including a sumptuous breakfast, was excellent. There were always loungers available at the beach and we loved the complimentary mango ice served to each lounger mid-morning. We would definitely return and give La Veranda our highest recommendation.

AccorHotels certified review
Anonymous Couples - 09/02/2018
« A fabulous few days »

The accommodation was attractive and comfortable. Service levels were superb delivered by excellent staff. We enjoyed the beach and safe swimming. Dining outside was a pleasure. Morning yoga an added bonus.

AccorHotels certified review
Martin K. Couples - 09/02/2018
« Everything was excellent »

The overall ambience of this hotel is what makes it stand out. The well maintained tropical gardens that surround the accommodation and its pathways provide a sense of privacy and calm. The guest rooms and public areas exude the character of the colonial house that is the core of the hotel; yet provide all the modern facilities that travellers require. Be it breakfast on the the first floor Veranda, drinks in thr bar, or dinner on the Veranda or in the Jardin, guests can be assured of relaxing and pleasant surroundings. The variety and quality of food is first rate. The Christmas Eve and New Year gala events were outstanding. Best of all, the well trained and friendly staff are excellent.

AccorHotels certified review
Svein O. Couples - 09/02/2018
« Very nice, friendly and personalized service. »

As last time, we really enjoyed our stay. It was so nice to know that La Veranda still has the same excellent service that made us want to come back. The complimentary evening drinks, afternoon teas, etc. introducing guests to some of the local food and drink were very enjoyable. We also liked that the spa employees went to the beach to introduce guests to the professional services they provided. The complimentary introductions to yoga and massage techniques were an interesting addition. The personalized table setting on our last evening was especially touching.

AccorHotels certified review
Roz C. Couples - 08/02/2018
« Excellent service high quality hotel »

We were delighted we the room, I had booked a classic room but taken to garden suite beautiful room well laid out. Enjoyed happy hour and also lunch by the pool. Service excellent. The only issue we had was trip to airport in the old car. The fumes were really bad and gave my husband a severe headache the cars need maintenance Used the heritage guide service excellent

AccorHotels certified review
M. Couples - 08/02/2018
« A relaxing stay at an excellent hotel in beautiful surroundings. »

Most enjoyable with excellent service from all the staff.

AccorHotels certified review
John A. B. Couples - 06/02/2018
« Happy, friendly, helpful, welcoming and attentive staff and service - first class »

As it was a return visit we were made extremely welcome as the staff remembered us. Food and service was superb and nothing was too much trouble. All of the staff were extremely attentive, friendly and discreet. Any request was dealt with speedily and efficiently. The hotel was spotless, the gardens immaculate and the beach was clean and well cared for. Staff had fantastic personalities. Would have no problem in recommending this hotel and we will probably make another visit - which would be our sixth.

AccorHotels certified review
Dj Couples - 06/02/2018
« Great Welcome! »

Very comfortable stay.Excellent staff and the food in the Peppertree restaurant was some of the best hotel food I've ever had.

AccorHotels certified review
Fabrizio Couples - 06/02/2018
« perfect holidays in Phu Quoc »

very nice resort in Phu Quoc island. comfortable ocean view villa with very big bathroom. good restaurant on the first floor of the central building with good food and good service, not so good service on the beach restaurant. the sea in front of the resort is ok for swimming or only for a bath in the sea. there was a construction near the hotel and the stay on the beach was not so peacefull but the hotel offer a free shuttle to another beach. unfortunatelt we had a lot of rumors starting at 5am from the room close to our but it's coming from the rudeness of the people occupying that room. I absolutely recommend La Veranda Resort in Phu Quoc.

AccorHotels certified review
Carl Couples - 06/02/2018
« Great hotel »

The Hotel and staff were fantastic, it’s very well maintained inside and out.

TripAdvisor review
Momokichiboo Couples - 23/01/2018
« Very nice Resort,as usual! »

Our 4th stay with them,following December 2014,15,16,and this time we had the best weather there. All the staffs are very friendly,and Breakfast is alway very nice.Clean Beach‼ Very romantic room ! Wonderful gardens. Phu Quoc seems to be one of the most important resorts,the Vietnamese Government would like to develop,and there are lots of new hotel/resort projects going on. We do not have anything to complaint,and we are fairly certain that we will go back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Momokichiboo, Thank you so much for returning to La Veranda. Seeing your yearly return gives us great pleasure, and we are happy to hear that once again you have had a wonderful stay. Indeed, over the years Phu Quoc has seen an increase in development. But we always try to remain a boutique oasis among the constant development, were guests can find some peace and relaxation for their holidays. Once again, thank you for your return to La Veranda, and we are looking forward to your next visit to provide you with a home away from home. Sincerely, La Veranda.

AccorHotels certified review
Androv Families - 22/01/2018
« Wonderful with really helpful staff »

We really enjoyed the Christmas Eve event - very lavish. We were a large mixed age group and the resort was able to accommmodate all our interests. We used the spa facilities a lot and appreciated the yoga each morning. The F&B manager did a wonderful job each morning at breakfast ensuring each guest was looked after.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tehseen Yunus Overy, We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
P.t. Couples - 20/01/2018
« Over all a lovely stay »

Rooms were kept in a good standard, clean and maintained, breakfast had a very good mixture of foods, beach beds and layout were spectacular didn’t feel at any point we couldn’t get one, new year celebration was wonderful well planned and organised

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Thursfield, We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Anonymous Couples - 12/01/2018
« Beautiful resort with fair service »

The resort is physically beautiful. Not enough of the staff understand English. Asked one of the employees on the beach where to get a bottle of cold water and all he did was stare at me. Cannot get an alcoholic beverage, eg Bloody Mary or Mimosa, at breakfast. While sitting on the beach, my wife was struck in the head by a run-away umbrella from other guests. The guests cam over to apologize but the staff just folded the umbrella up and walked away. When the incident was mentioned to management later, no further follow-up occurred.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Milton Jimmy Alexander, Thank you for taking the time to tell us about your experience at the La Veranda Resort Phu Quoc - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Barbara, S. Families - 10/01/2018
« The best hotel ever! »

Fantastic hotel and wonderful facilities. Extremely helpful staff from start to end. And the pool on the top of the roof is a great bonus. And what a breakfast, we have never seen something like this. That is the best hotel we stayed. Central location. We will come again.

AccorHotels certified review
Margrethe G. Friends - 10/01/2018
« Quality and heart »

Wonderful people deliviois food good management

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