Hotel - La Veranda Resort Phu Quoc - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

La Veranda Resort Phu Quoc - MGallery by Sofitel

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4.5/5 1,860 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Outdoor unheated pool
  • Breakfast
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • PHU QUOC AIRPORT
  • Reception open 24 hours a day
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request
  • Beach and water sports
    • Boat excursions
    • Kayaking
    • Private beach
  • Other sports activities
    • Bicycle hire facilities
    • Badminton
    • Volley ball facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 - 22:00
    • Opening hours : Week-end 07:00 - 22:00

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

This boutique Phu Quoc resort boasts a beautiful selection of indulgent, superbly appointed rooms including spacious garden rooms enveloped by lush greenery and exotic flowers and beachfront suites with private balconies and stunning sea views.

  • 70 rooms
  • 70 non-smoking rooms
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • TV room service ordering
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating Based on 1,110 reviews

Our guest reviews for La Veranda Resort Phu Quoc - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,860 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Werner Couples - 29/11/2017
« We really enjoyed our 2nd stay (in 1 year time!) at 'La Veranda resort Phu Quoc' although we have some remarks. »

We returned to 'La Veranda' because of the beatifull gardens, superb beach with sun loungers and the nice atmosphere in the resort. In November 2016 we stayed here as well. One of the only major points of comment we then had about the room was the shower. We have travelled allover S.E. Asia and stayed in many 4 to 5 star resorts but never encountered such an old fashioned, ordinary shower head. For a resort with these kind of prices. Strange!? But ok... So, we returned as silver member accor guests a couple of weeks ago to 'La Veranda'. In advance I asked that it would be possible to arrange a dvd player in the room before our arrival. Last year we did the same but then they forgot this and had to arrange it when we arrived, it then appeared to be quite difficult because the dvd had to be changed again while it did not work immediately. ... In short, to avoid all of this I asked / double checked it now in advance. And the dvd player was indeed placed in the room before our arrival. Unfortunately, the same story this year... before dinner we tried to put it on but it did not work properly, so I asked reception to solve it which they promised to do during dinner. Arriving in our room after dinner, no one had come to the room... Next day I asked reception again, someone came but could not solve the problem immediately ... We tried to explain that it had something to do with the dvd player itself and explain the problem we encountered last year... not easy because communication did not go very well. After some time, we were offered another dvd player on which my friend had to adjust the cables himself. After our stay last year, we read that several people really enjoyed staying in the ocean view rooms (because of the view). So, we booked a similar room this year. But we explicitly asked a room on the ground or first floor because on the 2nd floor there is not much of a view (only top of palm trees). What did we get ... a room on the second floor! Sorry but for returning guests who book well in advance (march - april 2017) I do not think it can be too difficult to arrange a room on request. Last but not least... before our arrival we got an email in which a special, 'valuable' gift is promised at our arrival. When we got to the room... there is a small black, bamboo tray with some outdated postcards on our bed with a small letter 'thanking us for returning to La Veranda... and that this 'valuable' gift is for us'.. So, we think this 'bamboo tray' is the gift and when we leave the room at the end of our stay we take it with us. At reception we check out and after 10 minutes one of the receptionist asks us whether we took a 'bamboo tray' from the room. If so, we should give it back in front of other tourists. This was a VERY embarrassing situation. We felt so ashamed. The girl explained that the 'valuable' gift consisted of the 3 postcards.... We could not believe our ears... what a 'valuable' gift! Sorry, on what kind of planet do you live, if you define three postcards as a valuable gift for returning guests. Maybe we have spent a total of 10.000 euros last year and this year on accomodation + food and drinks in the hotel and what do we get ... 3 postcards. Incredible! In other hotels with less stars (e.g. in the Victoria hotels) there are always a couple of similar postcards available in the room. Apart from this I would like to point out that the prices of food and drinks are extremely high which can be expected in a four or five star resort, but then everything should be in balance as well (knowledge of English should be better, there should be better communication between all departments in general, ...) But we must say that we enjoyed our stay because of the nice beach with sun loungers and the laid back atmosphere in the resort.

AccorHotels certified review
Denise Couples - 26/11/2017
« Wonderful service provided in a beautiful resort ensure a magical holiday »

From the pickup at the airport to the welcome and attendance of lovely staff, care was given at every moment to ensure our stay was enjoyable, relaxing and indulgeint.

AccorHotels certified review
Christine S. Friends - 26/11/2017

We were very pleased with all the staff in this special hotel...The rooms were well decorated and the housekeeping exceptional. The Spa, especially the male masseuse, who helped tremendously with a trapped sciatic nerve, reducing the pain and the time it took to return to movement. The restaurant and It's staff, under the management of Mr Till was a delight. They do not play for their audience, but to a schedule. (THEME NIGHTS AS AN EXAMPLE) with disco music driving anyone over thirty out of the retaurant and bar to get away from the noise. This is an exquisite hotel, based on relaxation, tranquillity and gentle conversation..None of which is possible when there is a sound box banging out a disco beat at an incredible volume..Most people ran for the hills. The bar, although very attentive with great selection, was three times higher than the equivalent drinks served outside the hotel...we tended to eat in and drink out.

AccorHotels certified review
Julian Couples - 26/11/2017
« Great visit »

Excellent hotel. Friendly staff.

AccorHotels certified review
Agnieszka Couples - 26/11/2017
« Miss »

Very beautiful and relaxing place with great , friendly and professional customer service . Lovely food, excellent staff and beautiful beach. The Hotel was very clean and beautifully situated . Would stay there again.

AccorHotels certified review
A. H. Couples - 26/11/2017
« A. H. »

Splendid. So much that I have booked already for next year.

AccorHotels certified review
Liam K. Couples - 26/11/2017
« Complete relaxation »

From the laid back check-in with cocktail to the checkout , the hotel made sure that it was a completely stress free experience. Staff were very friendly and very attentive. The little extras such as free wine tasting and afternoon tea were great. Rooms were perfect as is the distance to the beach about 20 seconds from room to beach. Highly recommend this hotel to anyone especially for a few days chilling out after 3 weeks of touring the rest of Vietnam. We will be back and will pick this hotel at again. Thanks for making our last few days so stress free and relaxed.

AccorHotels certified review
Edward W. Couples - 25/11/2017
« The perfect location for our honeymoon where we couldn't have been better cared for. »

From the moment we arrived we were overwhelmed by how kind and attentive the staff of La Veranda were to us. The hotel and room were gorgeous. The added surprise of a beautiful bouquet of flowers and a lovely presentation in the room was very thoughtful as well. The breakfasts were excellent and it very much felt like a home from home. One of our best ever holiday stays which we will have very fond memories of.

AccorHotels certified review
Fred B. Couples - 25/11/2017
« It was an excellent experience. »

I enjoyed your staff, your pool, and your grounds. Your drinks were over-priced.

AccorHotels certified review
Michael C. Couples - 25/11/2017
« Fantastic experience »

The sensational setting of this colonial style building, the fabulous food and so friendly and helpful staff make this the perfect setting for an unforgettable holiday.

TripAdvisor review
Couples - 20/11/2017
« A great experience »

This was really a great place to stay. Excellent service and wonderful room and facilities. Always smiling faces from management and staff. The buildings are beautiful painted, decorated, maintained and the private beach is clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jacobuss918, Thank you very much for sharing your experience with us on TripAdvisor! It was a pleasure to welcome you to our beautiful French colonial house and I am delighted to read your very kind review of our property! The entire team was thrilled to read that we were able to provide you with a faultless service, it is a great reward for La Veranda! Once again thank you for your very kind words and we all look forward to welcoming you again! Kind regards, La Veranda team

AccorHotels certified review
Donald W. Couples - 19/11/2017
« Donald W. »

It was fantastic

AccorHotels certified review
Derek W. Couples - 12/11/2017
« Dream stay »

Sometimes, when you choose a hotel, you always wonder if the pictures on the website will correspond to reality. Most of the times they don’t. And this is the case also for La Veranda. But because the place itself is MUCH BETTER! There are no words to describe the beauty, the peace and the tranquillity of this heaven on earth. Every detail is elegant and every moment you spend there is superb. From the breakfast in the morning, served by very professional and smiling staff in the gorgeous veranda with sew view. Asian and continental buffet, wonderful fruits and juices and a chef preparing an amazing Vietnamese soup. As in all Accor properties, delicious baguettes, pain au chocolate and croissants are available in perfect French style. Rooms (we were upgraded to a lovely suite thank’s to my husband platinum membership of Le ClubAccorhotels) are bright and intimate, full of fresh flowers and perfumed very often with lovely fragrances. Wi-fi very fast and complimentary. The garden is a tropical botanical masterpiece and kept in perfect conditions. Common areas are perfect for either socializing or remain on intimate conversation. Plenty of books and dvds in the library. The Spa is run by very expert staff with an extensive menu of treatments and not overpriced. The restaurants offers a la carte menu or three set menu (Vietnamese, Asian or international). We tried both and the quality and presentation of the dishes is of very high quality. Very good wine list. Prices are much lower to European standards for such a level of service with a set menu ranging at approx. 25€. Last, but not least, the beach. This is really the top feature of the place: a beautiful, immaculate beach, not crowded at all, with elegant beds and umbrellas, serviced by attentive staff to whom you can order drinks and food and they even bring you refreshing towels to wipe your face and hands on a regular basis (this was one of the touches we appreciated mostly). There is also a dark blue mosaic pool with separate jacuzzi, if the beach gets windy. And finally the staff: professional, competent, smiling and full of suggestions. A particular praise to Jessica, the hotel manager and all her team at the concierge: they really know their job! Needless to say that we have already recommended this venue to all our friends and we are already planning to go back next year. Just amazing.

AccorHotels certified review
Matthew Couples - 11/11/2017
« Nearly perfect in everything »

Lovely hotel and staff, great meals etc. Just a few things I think need to be looked at apart from the construction noise. 1. The Pool surrounds are in need of renovations. 2. The minibars need to be replaced with those that have a thermostat in them, they were not cold enough so I had to order an icebucket to chill my wine and beer every evening. 3. I found the hot food at breakfast only just warm, many hotels I have stayed at have a better system, and the coffee that we were served was only warm every morning. Overall I give the hotel 9.5 out of 10 and rest assured 9.5 is the highest I have rated a hotel. Hopefully I might do a return visit in the future.

AccorHotels certified review
N. Couples - 10/11/2017
« Good stay »

I believe the stay in general is good, The room and garden are actually smaller than shown from the pictures. No direction at intersections and every walkway is similar so it was like to enter a maze. Services are excellent, however food is average for the prices, not a lot of choices and bland, not very tasty.

AccorHotels certified review
Tri T. Couples - 06/11/2017
« This is a great hide out resort. »

Great place, exotic environment, friendly staffs

AccorHotels certified review
Nam Families - 06/11/2017

Impeccable

AccorHotels certified review
N. V. D. Friends - 06/11/2017
« Trai nghiem thu vi »

Tuyet voi

AccorHotels certified review
Michelle H. Friends - 04/11/2017
« An amazing say at La Veranda in Phu Quoc »

We stayed at La Veranda at the end of an amazing 3 week vacation in Vietnam and Cambodia. It was the prefect way to end a busy holiday of touring around. The resort is absolutely beautiful! The staff we all very welcoming and helpful from our first day to our last. The included breakfast was the best we had on our whole trip. I would highly recommend this resort! Thank you for taking such good are of us.

AccorHotels certified review
Susie K. Families - 04/11/2017
« Perfect stay! »

Very comfortable and the top quality of service we've experienced.

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