Hotel - La Veranda Resort Phu Quoc - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

La Veranda Resort Phu Quoc - MGallery by Sofitel

4.5/5 2,279 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • PHU QUOC AIRPORT
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request
  • Beach and water sports
    • Boat excursions
    • Kayaking
    • Private beach
  • Other sports activities
    • Bicycles rental
    • Badminton
    • Volley ball facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 - 22:00
    • Opening hours : Week-end 07:00 - 22:00

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

This boutique Phu Quoc resort boasts a beautiful selection of indulgent, superbly appointed rooms including spacious garden rooms enveloped by lush greenery and exotic flowers and beachfront suites with private balconies and stunning sea views.

  • 70 rooms
  • 70 non-smoking rooms
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • TV room service ordering
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating 1,557 reviews

Our guest reviews for La Veranda Resort Phu Quoc - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,279 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jayne Couples - 11/03/2019 AccorHotels certified review
« Amazing hotel »

We traveled as a couple and would highly recommend this beautiful hotel all the staff were amazing especially the reception staff who sorted our trips out the only complaint I would have is the beds need renewing as they are very uncomfortable but overall fantastic holiday

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jayne Elizabeth J., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Kyoko K. Solo - 10/03/2019 AccorHotels certified review
« A beautiful hotel with gut taste of interior and nice garden »

I am very happy , that I choosed this hotel. The way from my room to the beach was full of tropical plant. I really enjoyed it every day. This hotel has Colonial style and not so big , bar and the rooma are very nice decorated , these are also my favorite points. On top of it , staff is very friendly and helpful. I hope I can stay st this hotel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kyoko Nakajima K., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel and also your loyalty. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Anonymous Couples - 10/03/2019 AccorHotels certified review
« Satisfied, but a little let down »

Our stay was half fabulous and half uninspired. We were treated with such kindness and warmth upon check in, and our wedding anniversary recognised so beautifully and thoughtfully with flowers and candles - it was so special and an incredibly beautiful touch. However we were let down by a few things. Whilst waiting for our room to be ready upon check in, we had lunch by the beach. Our waitress was rude and lacked warmth - not the experience we were expecting upon spending so much money. Then the waiter slammed down our cheque when we didn’t leave a tip - he did not realise we were right behind him and this one action left such a bad taste in our mouths. We were actually quite upset and offended. Another let down was breakfast - it was not as expected for the price and status of this resort. We are of a younger generation and did feel that this resort is perhaps tailored towards an older demographic. There was no ‘vibe’ at the resort that made our trips to the pool or beach enjoyable. Perhaps this resort is just tailored towards older couples looking for a very quiet stay. However some music or a touch more liveliness would have been great. We do wish we could recommend higher as some points were lovely, but unfortunately we are unlikely to return.

Karen Solo - 10/03/2019 AccorHotels certified review
« Wonderful oasis of calm »

Fabulous resort, fabulous staff, fabulous food!

She M. Friends - 07/03/2019 AccorHotels certified review
« Beyond expectations »

Before I knew what I would like or needed the staff had already taken care of it. Attention to details beyond expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan Jaqueline m., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Graham Couples - 01/03/2019 AccorHotels certified review
« A lovely hotel and gardens with extremely friendly and helpful staff. »

Our room was very comfortable although the lack of drawer space in our particular villa was a problem together with the fact that half of the wardrobe was taken up by the mini bar, tea trays, kettle and the safe, this meant that housekeeping staff had to go into the wardrobe daily, amongst our personal items, to check the minibar and tea tray! We understand that not all villas are furnished in the same way. We experienced problems with the air conditioning and the engineers failed to understand that the thermostat did not work, in the end we managed this by either having the air conditioning on or turned off completely during our stay. The hotel environment is delightful, as are the staff. Breakfast was delicious with everything one could possibly want and we enjoyed our meal the The Pepper Tree restaurant. We had a lovely holiday and send our thanks to everyone and in particular to Thang, Head Supervisor who provided us with excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan Graham H., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However I'm sorry to hear that you experience such problems with the A/C, I would like to apologize for this inconvenience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Christine H. Couples - 24/02/2019 AccorHotels certified review
« Great food attentive happy staff all in a beautiful oasis »

From the moment we walked in we felt that our every need would be attended to and we were not disappointed .Tasty well presented food and plenty of it , friendly staff and very comfortable beautiful accommodation. The gardens and beach area are first class. This hotel is a real gem of a find.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine H., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Markus A. Families - 18/02/2019 AccorHotels certified review
« Perfect place for a short holiday »

We stayed at the Resort for the 5th or 6th time, this time for 3 nights. The service in this hotel is amazing, everybody was extremely supportive and helpful during our stay! The resort in a lovely place, full of flowers, and really is the best place for anyone liking the French colonial style it has. The food in the resort is the best on the whole island. We for sure will come back to this lovely place.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carl Markus A., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Alan L. Couples - 18/02/2019 AccorHotels certified review
« Lovely staff great resort »

The resort was friendly well maintained staff could not do more for you at any time you asked, food was wonderful a great hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan John L., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Molly Business - 14/02/2019 AccorHotels certified review
« Boutique luxury meets Beach Relaxation »

I loved all the little touches like the letters in the evening and the turn-down gifts. It was a wonderfully thoughtful stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Molly Cathline H., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Paul W. Couples - 13/02/2019 AccorHotels certified review
« Relaxing and comfortable »

We enjoyed our 9 days at La Veranda,food very good rooms and comfort excellent,some parts of the hotel look a bit tired,we thought the gardens were outstanding and they add to the ambience of the hotel,we would recommend La Veranda to anyone visiting the region.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul W., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery Collection. It is great to see your positive ratings in most of the areas. I have also noted that regarding the hotel maintenance ("some parts of the hotel look a bit tired"), you're not entirely satisfied. If you have some specific points you would like to share with me about what were your expectations, I would love to hear them. Thank you again for taking the time to share your experience, and we are looking forward to welcome you again. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

John F. Couples - 08/02/2019 AccorHotels certified review
« Wonderful hotel that takes you back to the golden age of luxury »

Staff were only too willing to help and really made you feel special. Food was out of this world and the gardens are just so beautiful with a gardener who really clearly loves his role in keeping the tropical trees and bushes absolutely perfect. The hotel location is right on the beach and there was never any lack of sunbeds and the sunsets are to die for.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John F., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery Collection. It is great to see your positive ratings in most of the areas. I have also noted that regarding the value for money you're not entirely satisfied. If you have some specific points you would like to share with me about what were your expectations, I would love to hear them. Thank you again for taking the time to share your experience, and we are looking forward to welcome you again. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Chris B. Couples - 06/02/2019 AccorHotels certified review
« Super room, lovely grounds and welcoming staff. »

very relaxing. Would happily return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher Brian B., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Van &. P. Couples - 06/02/2019 AccorHotels certified review
« true hospitality »

We were impressed by the personalized service of the whole team. We really enjoyed the F&B and the nice touches for example the free high tea and free wine offered by the hotel on certain days which made it possible to meet other guests and the guest relations staff. The beach and pool were great to relax. The room was not that modern to our personal expectations however we appreciated the housekeeping, the turn down service etc. We advise to replace the hairdryer for a more modern type.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Van Bezu A., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Jez E. Friends - 04/02/2019 AccorHotels certified review
« A hotel where the staff cannot do enough to make your visit a wonderful experience. »

A stunningly beautiful hotel and location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Geraldine E., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery Collection. It is great to see your positive ratings in most of the areas. I have also noted that regarding the value for money you're not entirely satisfied. If you have some specific points you would like to share with me about what were your expectations, I would love to hear them. Thank you again for taking the time to share your experience, and we are looking forward to welcome you again. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Clodagh D. Couples - 30/01/2019 AccorHotels certified review
« A warm welcome , delightful staff and service »

Excellent . All staff very helpful. We enjoyed the Welcone Drinks Reception, Afternoon Tea , Massage workshop etc All nice touches. , However it was disappointing to find,on arrival, that Spa facilities were unavailable. Our treatments were excellent but the treatment areas were very limited.

Gillian B. Couples - 30/01/2019 AccorHotels certified review
« Wonderful relaxing experience with great hospitality and service. »

As above, the standard of the hotel is exceptionally high. The attention to detail and level of service was exceptional without being too fussy. The food was excellent with a wide choice of menu, both in the restaurant and the beach bar. Rooms were cleaned to the highest standard and nothing seemed too much effort to all the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gillian Anne B., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Ruzanna Friends - 30/01/2019 AccorHotels certified review
« The best rest for us »

Excelelnt facility, friendly full of hospitality staff, beautifull room, delicious food - the highest level

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruzanna E., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Sigmund E. Couples - 30/01/2019 AccorHotels certified review
« Extremely Satisfied »

Everything very satisfied, especially the staff and not to forget the guys at the beach, they were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sigmund E., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Couples - 29/01/2019 TripAdvisor review
« Very relaxing and comfortable stay »

Our 5th stay.This means we love this hotel.Very good and friendly staffs at the Recepion,Restaurant,and including House Keepers.Significant improvement was the quolity of foods,on Tuesday night buffets.3 or 4 years ago,we joined the similar one,but it was extremely difficult to eat squids!One concern I have is that they have been building new rooms on the garden side!So if you choose Gardenside roome,what you may see is the walls of the new rooms?I hope,this is not the case,but the most likely....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Momokichiboo, Bonjour ! Xin Chao ! Thank you for sharing your genuine feedback following your recent stay at MGallery La Veranda Resort on TripAdvisor. Many travellers come to Phu Quoc as a break from all their busy voyages throughout our country. This dates back many years ago, that even King Gia Long, the first emperor of Vietnam came here to rest and rejuvenate. It’s our pleasure to read that you felt relaxed and could unwind in our mansion by the sea. Our aim is to provide refined service amid natural beauty. We are really delighted to share your feedback with the rest of the team, as it will serve as encouragement to strive for excellence. We look forward to welcoming you back again soon. Cordialement, La Veranda Team

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