La Veranda Resort Phu Quoc - MGallery by Sofitel 5 stars

TripAdvisor rating 4.5/5 2,341 reviews
La Veranda Resort Phu Quoc - MGallery by Sofitel
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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Complimentary round-trip airport transfer

  • Indulge in our unique drink experience with MyGlass package

  • Pamper your kids with fun activities and kids meals with MyKids package

  • Free use of kayak, ping-pong and petanque

  • Complimentary morning yoga on the beach

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Babysitting on request
  • Air conditioned
  • PHU QUOC AIRPORT
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

La Veranda Resort Phu Quoc - MGallery by Sofitel

Tran Hung Dao Street
Duong Dong Beach
95000
phu quoc
viet nam

Tel: +842973982988

Fax: (+84)297/3982998

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    PHU QUOC AIRPORT At 4km / 2 miles - Shuttle free

GPS :10.1931, 103.96503

Our accommodations

This boutique Phu Quoc resort boasts a beautiful selection of indulgent, superbly appointed rooms including spacious garden rooms enveloped by lush greenery and exotic flowers and beachfront suites with private balconies and stunning sea views.

DELUXE GARDEN, 1 Double or 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

PREMIER GARDEN, 1 Double Or 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 46
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

EXECUTIVE PREMIER GARDEN, 1 Double Bed

  • Max. number of persons: 3
  • Area: From 55
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

PREMIER OCEAN, 1 Double Bed

  • Max. number of persons: 3
  • Area: From 46
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

MEMORABLE PREMIER OCEAN, 1 Double Bed

  • Max. number of persons: 3
  • Area: From 53
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

JUNIOR OCEAN SUITE, 1 Double Bed

  • Max. number of persons: 3
  • Area: From 73
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

CLASSIC VILLA GARDEN, 1 Double Or 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 63
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

LA VERANDA OCEAN VILLA, 1 Double Bed

  • Max. number of persons: 3
  • Area: From 71
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone
  • Mini Bar

Our restaurants and bars

LE JARDIN

Type of cuisine: International

Located in front of the Main House on the lawn of La Veranda Resort, Le Jardin is embraced with palms and overlooks the panoramic views of the ocean and sunset. The restaurant's menu features simple healthy hearty meals to suite all tastes.

Lunch

10:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE PEPPER TREE

Type of cuisine: International

The Pepper Tree commands stunning views over the ocean and the view at sunset is incomparable. Combine this with the innovative Pacific Rim cuisine devised by our talented team of chefs and you have the perfect sensory experience.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

The Lounge Bar is open everyday serving a menu of light refreshments, ice cream and cocktails. Being able to look over the ocean, watching the sun set, makes this the ideal place for a relaxing afternoon before the night falls.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 65

  • Maximum capacity: 45 people

  • Maximum banquet capacity: 35 people

Find out more

Our guest reviews for
La Veranda Resort Phu Quoc - MGallery by Sofitel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.8/5

1,641 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,341 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent overall experience with great facilities.

Customer review rating 4.8/5

John G. Friends - 05/08/2019 AccorHotels review

Overall a great experience and much improved since staying there about 5 years ago. The only thing I would comment on is the F&B service staff just need a little more training and experience but they have a very good attitude.

Dear Michael John G., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery Collection. It is great to see your positive ratings in most of the areas. I have also noted that you're not entirely satisfied with the service from our F&B team. If you have some specific points you would like to share with me about what were your expectations, I would love to hear them. Thank you again for taking the time to share your experience, and we are looking forward to welcome you again. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Beautiful resort and friendly staffs

Customer review rating 4.8/5

David S. Families - 05/08/2019 AccorHotels review

This is the very French style beautiful beach front resort. Less people and very relax. I also stayed at the Intercontinental Phu Quoc resort for two nights. Although the facilities at Intercontinental is S. new and exclusive, I prefer less people and small boutique resort Le Veranda. All staffs here is very proactive, smiling face and good reminder. I would like to express the appreciation with The Pepper Restaurant Mr. Brandon. He is a very high knowledge person of French cuisine and understand customer taste. Even I moved to other hotel, I still by taxi come to his restaurant because of the tasty foods and excellent service.

Dear David S., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

An outstanding place to relax and be pampered

Customer review rating 4.8/5

Andrea P. Couples - 01/08/2019 AccorHotels review

Just wonderful

Dear Andrea Catherine P., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

A lovely, relaxing stay.

Customer review rating 4.8/5

Erin Solo - 27/07/2019 AccorHotels review

This was a well-needed break in lovely surroundings. Everything was well maintained, the gardens beautiful and the beach clean.

Dear Erin T., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Wonderful hotel and amazing staff.

Customer review rating 4.8/5

Edward A. T. Families - 24/07/2019 AccorHotels review

This was a great place to relax with family and friends after our son’s wedding. The bed was very comfortable, the room was quiet, and the grounds are beautiful.

Dear Edward Albert T., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

One of the best resorts we have ever stayed in!

Customer review rating 4.8/5

Michelle M. Families - 24/07/2019 AccorHotels review

Perfect getaway to relax and remove all the stresses of life! Staff were fantastic, very attentive and friendly. We particularly loved the winding paths with the lush vegetation making us feel like we were in a tropical secret garden. Could not fault our stay at all and hope to return soon

Dear Ms. S., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Would stay as a guest but never book for events

Customer review rating 4.8/5

Ngoc B. N. Families - 18/07/2019 AccorHotels review

The stay at your facility at La Veranda Resort Phu Quoc was wonderful and I will definitely return as a resort guest. The onsite staff was very helpful, supportive and professional. However, as a main principal organizer for my recent wedding, I was extremely disappointed by your sales executive, Ms. Linh Tong (Tong Mai Linh), for her lack of professionalism as well as attitude. I had planned for my wedding at La Veranda on July 6th, 2019 and hired a wedding planner to assist me with the daunting tasks of planning a wedding. When my planner flew out to the resort for site check, the resort staff was welcoming and accommodating, showing my planner all the facilities that could be done for the wedding. But then, Ms. Linh Tong insisted on the planner and I working directly with her regarding all details for the wedding. Which was fine to me at that point. However, things started to unravel when Ms. Linh Tong shot down every request from our side, including the request of having the ceremony and dinner by the beach. This was the complete opposite of that the resort staff has told my planner when my planner was onsite. There were several other incidents that were extremely annoying leading up to the day of the wedding. I had to arrange a face to face meeting involving Ms. Linh Tong and the resort staff to sort out the details. Up to that point, I had required all communication to be done through emails so my planner and I could be both on the same page. But Ms. Linh Tong failed to comply. Prior to that meeting, about a month prior, I had sent over my signed agreement but Ms. Linh Tong did not send back a copy with signature from her side. Later on after the meeting and after I had repeatedly asked for, she sent me a copy saying that she had signed it a few days after the day I sent email to her. How could anyone verify this fact? She could have just back-dated her signature and sent it to me that exact same day, not the day she said she had signed it. I booked a total of 23 night rooms and a wedding package that costed almost 400 million VND (about USD$20,000) with guests flying in from around the world. But I didn't receive from Ms. Linh Tong the kind of treatment and respect the Accor brand has known for globally. I'm also an Accor member and had previously stayed at La Veranda twice. Because of your wonderful facility I had decided to hold my wedding there. It's stressful enough planning for a wedding and Ms. Linh Tong had done nothing but adding more troubles and challenges at every step of my way. Her utter lack of professionalism and Accor attitude make me question the quality of service at Accor. On the day of my wedding, she refused my guests access to basic music which usually was available for guests who have dinner there. She said that my guests and I were outside guests for events, not resort guests! My wedding guests were also resort guests as I paid for all their accommodations. How could they be outside guests??? There were a lot more incidents that would require more than the remaining 5000 characters to describe in details, from her inability to align the facts with the resort staff to her incapability to properly communicate via emails. If you would like a detailed account of what happened, with facts and evidence included, I'd be more than happy to provide. And words also fail me to convey how disappointed I was by her service during the days leading up to my wedding. As a bride, as a paying customer and as an Accor member, I should not have gone through such agony and trouble dealing with a sales executive that showed no respect and no support. I wonder if she could imagine the good publicity and potential customers she could gain from my wedding. And I wonder what kind of training has she received from Accor to carry around this condescending attitude. Such a shame that the resort staff's tireless effort was overshadowed by Ms. Linh Tong's poor attitude and working competence. I truly hope that there will be reprimanding actions taken against Ms. Linh Tong because what I'm writing here today will be the same for when I post on your Facebook and Tripadvior. I will still recommend La Veranda as a great place to relax and enjoy, but never for events if Ms. Linh Tong continues to be sales executive. Best regards, Ngoc Bao N. Accor member no. 30…0214 3

Perfect Stay

TripAdvisor rating 4.5/5

icenutnic Friends getaway - 10/07/2019 TripAdvisor review

I had stay here for 1 night with friends. The service was excellent with helpful and friendly staffs. Breakfast has various kinds of food and it was delicious. I also had dinner there. Food was good and Cocktails are fantastic. I really recommend this place.!

Dear icenutnic, Bonjour ! Xin Chao ! We very much appreciate your time spent to share your “magnifique” experience at our oasis by the sea on TripAdvisor and also for your loyalty within Accor Group. MGallery by Sofitel is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course, knowing that you truly enjoyed your stay is very rewarding for all of us. Your kind review will inspire our team to continuously strive to provide excellent service to our guests. Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday in Phu Quoc. Cordialement, La Veranda Team

Good resort for hideaway.

Customer review rating 4.8/5

Kp Families - 27/06/2019 AccorHotels review

Good environment, well maintained resort and friendly staff.

Dear Kok Peng S., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery Collection. It is great to see your positive ratings in most of the areas. I have also noted that regarding the professionalism of our staff and the quality of the facilities you're not entirely satisfied. If you have some specific points you would like to share with me about what were your expectations, I would love to hear them. Thank you again for taking the time to share your experience, and we are looking forward to welcome you again. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Pleasant Stay with very friendly and helpful staffs

Customer review rating 4.8/5

Clement T. Couples - 24/06/2019 AccorHotels review

Everything was quite perfect and I have not much to complain with. I love your toiletries products (shampoo, body bath etc) so much until I bought a set myself and bring back home! Will come to stay with your resort again in future.

Dear Yeong Chia T., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

A very pleasant experience; restful yet fun

Customer review rating 4.8/5

Tim Couples - 11/06/2019 AccorHotels review

We truly enjoyed the experience - the hotel staff service was exceptional; the grounds of the property were magnificent: the food was delicious and the scenery was jaw dropping. I do not believe there is one thing that needs to be improved; we plan on returning.

Dear Timothy Andrew F., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Hidden Paradise

TripAdvisor rating 4.5/5

Ron1954Sydney Couples - 04/06/2019 TripAdvisor review

Arrived in the dark and raining and led down a long pathway and wondering what have we booked. Had picked up a virus and 40 degree temp and just wanted to lie down, finally got checked in and to our upgraded room and pass out. Next day wake up feeling better and discover a hidden paradise at the end of that long path which turned out to be not that long. The room is fantastic with a huge balcony overlooking the ocean and only a short walk to the beach or the beautiful swimming pool. Location is great with only a short walk to stores and chemist or other eateries, the staff were very helpful and friendly and housekeeping great. Only downside was TV reception, terrible. They had French Open tennis in the bar but not in room. The hotel is so lovely and quiet and relaxing we will be back for a longer stay next year.

Dear Ron1954Sydney, Bonjour! Xin Chao! We are really happy to see that you enjoyed so much your stay with us and especially our rooms, our swimming pool and the service from our team. Your detailed comments about our team truly give us a great picture of how amazing their hospitality is, as, at La Veranda, we always strive to create a true cousu main experience for every guest. Regarding the low TV quality, I'm really sorry to hear that and I would like to apologise for the inconvenience. We were facing some issues at that time with our TV channels supplier. Once again, thank you for your review and we look forward to welcoming you back for another memorable stay. Warm regards, La Veranda Team

Very satisfied

Customer review rating 4.8/5

V. H. N. Friends - 02/06/2019 AccorHotels review

Excellent service

Dear Huu N. V., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Relaxing

Customer review rating 4.8/5

Kevin Couples - 26/05/2019 AccorHotels review

Visited in early May which is classed as low season, hotel was very quiet with few guests which was perfect for relaxing and unwinding. Can’t fault any part of our stay from the moment we were picked up at the end to the return.

Dear Mr. Kevin Andrew G., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

is time to do upgrading works

TripAdvisor rating 4.5/5

Winnie_L_123 Couples - 26/05/2019 TripAdvisor review

The building and resort compound is relaxing and private. I would like to highlight to the management team to take initiative to inspect each and every room condition since is not many of it. We stayed at garden villa for 2 nights and find out that the washroom basin water outlet is very very slow. The shower door need some oil to reduce the 'moving bed' sound which very annoying. I did highlight to the front desk during check out but they seems not so pleased to hear it, not even wish to ask further but show me the long face. The customer service need improve, always see staff busy chit chating among themselves rather keep an eye on customer need. Especially the pepper tree restaurant, since it is a fine dining restaurant, please provide further customer service, example try to explain to customer what food you are offering, or suggest what dish to try. I saw customer see the price and did not understand what food provide with the high price and decide to leave without dining. Hope La Veranda do take note and provide a good class of service since there are many option we can choose to stay when we go Phu Quoc with the price we paid to the property.

Dear Ms. Winnie_L_123, Bonjour! Xin Chao! Thank you for staying with us and for your constructive feedback. I am dismayed and disappointed that you did not have a memorable and enjoyable stay with us. Providing warm, attentive and friendly service is something that we strive to offer to all of our guests, and I can only apologize sincerely that you felt that you did not receive the same great experience that the majority of our other guests have had. I have conducted an urgent team briefing and we will organize a refresher course on our training and service mindset here. I do regret that our front office's interaction was not excellent while receiving your feedback. Here at La Veranda we always try our best to bring happiness to all our customer and of course having you guys. As your experience, you were not happy with the original room at the first and our team were happy to offer the complimentary upgrade right away. And that would be pleased to take another luxury room again if the feedback was shared us earlier or at least our maintenance team can fix the problem during your stay. Your satisfaction is our mission. Anyhow, I sincerely do apologize that you felt ‘not’ to receive the service as you expected. I am truly sorry you did not enjoy your stay with us but I do really appreciate for taking the time to give us your valuable comments. I hope we will be given a chance to welcome you both back one day to see our improvement. Please contact our Front Office Manager directly at fom@laverandaresorts.com and she will personally take care of your reservation. Bien à vous, La Veranda Team

Pleasant and enjoyable

Customer review rating 4.8/5

Anonymous Solo - 14/05/2019 AccorHotels review

Nicely surprised by this boutique hotel

Dear Nadir O., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Best place on the island!

Customer review rating 4.8/5

Jill Friends - 11/05/2019 AccorHotels review

Wonderful all around. The property, the staff - everything was wonderful. Except the mosquitos.

Dear Ms. Jill Marie H., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery Collection. It is great to see your positive ratings in most of the areas. I have also noted that regarding the value of money and breakfast you're not entirely satisfied. If you have some specific points you would like to share with me about what were your expectations, I would love to hear them. Thank you again for taking the time to share your experience, and we are looking forward to welcome you again. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Madame Catherine's Magic

Customer review rating 4.8/5

Alysli Couples - 11/05/2019 AccorHotels review

Lovely hotel, beautiful surroundings, exceptional food, friendly service and a great Spa - what more could one ask? Plus all the little personal touches thanks to the legendary Madame Catherine. Our four nights at La Veranda were the perfect end to a vacation discovering Vietnam.

Dear Mrs. Moxom, We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery Collection. It is great to see your positive ratings in most of the areas. I have also noted that regarding the check out and departure you're not entirely satisfied. If you have some specific points you would like to share with me about what were your expectations, I would love to hear them. Thank you again for taking the time to share your experience, and we are looking forward to welcome you again. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Amazing Stay in a very nice and calm green oasis

Customer review rating 4.8/5

Anonymous Business - 07/05/2019 AccorHotels review

I enjoyed the stay at Le Veranda from the first minute of arriving. Great welcome experiences, in a calm and beautifull oasis. All the staff very friendly, room was amazing, quality of food also.

Dear Christian M., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Enzo Lepolard Guest Relation Officer La Veranda Resort Mgallery by Sofitel

Relaxing and spacious room

Customer review rating 4.8/5

Grant D. Couples - 07/05/2019 AccorHotels review

The park like setting is very relaxing. The reason why we would not come back is the excessive noise at night from the band in the bar, but more so the nightclub noise coming from next door, it's not a MGallery Serenity hotel at night!

Dear Mr. D., Thanks for staying with us but please accept my sincere apologies that your experience was marred by the noise from my neighbors properties. So sorry that you did get the peaceful stay that you deserved. I hope you will give us another chance to provide you with a relaxing holiday, please do contact me directly at fo… and I will personally take care of your reservation. Thank you again for taking the time to share your experience, and we are looking forward to welcome you again. Sincerely, Tuyet Bui Front Office Manager La Veranda Resort Mgallery by Sofitel
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