Hotel - La Veranda Resort Phu Quoc - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

La Veranda Resort Phu Quoc - MGallery by Sofitel

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4.5/5 2,021 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • PHU QUOC AIRPORT
  • Reception open 24 hours a day
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Paying)
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request
  • Beach and water sports
    • Boat excursions
    • Kayaking
    • Private beach
  • Other sports activities
    • Bicycle hire facilities
    • Badminton
    • Volley ball facilities

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00 - 22:00
    • Opening hours : Week-end 07:00 - 22:00

Business services

  • 1 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

This boutique Phu Quoc resort boasts a beautiful selection of indulgent, superbly appointed rooms including spacious garden rooms enveloped by lush greenery and exotic flowers and beachfront suites with private balconies and stunning sea views.

  • 70 rooms
  • 70 non-smoking rooms
  • 18 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • TV room service ordering
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.8/5 AccorHotels Rating Based on 1,301 reviews

Our guest reviews for La Veranda Resort Phu Quoc - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 2,021 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Lingyan W Couples - 14/04/2018
« h »

The service of all the staff is excellent and professional,the room is lit bit old but good maintained. that's why it is still very comfortable and always clean, great breakfast specially the baguette and crossiant.Highly recommended!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear h, Many thanks from the entire La Veranda family for your review regarding your recent stay. We are pleased to hear that you have had a excellent stay. Indeed our boutique colonial style of the resort is reminiscent of those times, but we always try to keep the hotel filled with all the modern luxury's that one might need. It is very nice to hear your comments on the good work that our housekeeping and kitchen staff do, as keeping up a resort like this is a team effort. Thank you so much for your recommendation, and we hope to have the opportunity to welcome you once again. Sincerely, Lennart Voogt Guest Relations Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Rhonda Solo - 13/04/2018

Staff so friendly and helpful. Nothing ever too much trouble and so considerate of the guests and always going out of their way to make your stay as relaxing as possible!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs K., We very much appreciate you taking the time to share your thoughts regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is a pleasure to read that we managed to provide you with an excellent stay. And hearing that our staff were very hospitable brings us much joy. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Nic Couples - 12/04/2018
« We loved our 2nd stay at Veranda, it offers everything: nice beach/pool, good food and service, near town »

Veranda is a gem, a charming colonial style boutique hotel, set in lovely lush tropical gardens (with barking frogs !), on a nice clean beach with spectacular sunsets, a large pool, good (though pricey) food at two restaurants, and attentive service. This was our second stay at Veranda, and highlights for us included the surf and turf dinner and the rum tasting, as well as an excursion to the private island.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs G., We very much appreciate you returning to La Veranda and to provide us with some feedback on your latest visit. It is a pleasure to read that once again you have had a very pleasant and memorable stay, and we certainly hope to welcome you once more in the future. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Lanny Families - 11/04/2018
« experience a ville française! »

Generally good, super food and super swimming pool and nice staff service. But shortage of kid place and as an Accor plus member got few benefits!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lan Z., We very much appreciate you taking the time to provide us with some feedback regarding your recent visit to la Vera We are very happy to hear that we have provided you with an overall pleasant stay. That is why we regret to hear that we fell short in some other instances. Indeed our kids activities are a bit low as of now, But our kids club will soon open, with much activities for them to have. With regards to your Accor Membership benefits. We are a bit confused, as we follow the Accor guidelines for all our loyalty customers as any other Accor property in Vietnam. And your booking was not treated any different. Thank you for your loyalty to Accor, and we hope to have the opportunity of serving you once more. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
P H. Friends - 11/04/2018
« Decadent and peaceful »

We were made to feel at home. Where nothing was too much trouble and a welcome smile a pleasure. The food and surroundings were wonderful with something for everyone's taste. The wine tasting evening enabled us to get to know the staff better and the group playing the music gave the right ambiance to each occasion. Very relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs H., Thank you so much for leaving some feedback on your recent visit to la Veranda. It is great to hear that we managed provide you with a decadent and relaxing stay, as that is what we strive for when welcoming all our customers. Your kind words regarding our in house band will be shared with them, to much of their enjoyment. Thank you again for sharing your experience, and we surely hope to welcome you again soon. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Harmony V. Couples - 10/04/2018
« Great food, staff and facilities »

A well run machine we cane for dinner and ended up staying the night. Everything was perfect. Til and Lenart were especially attentive and ensured the experience exceeded our expectations.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr & mrs V., We are very happy to hear from you after your recent visit to la Veranda. It is a pleasure to hear that we managed to provide you with a comfortable hotel with a better quality of service than the one that you resided in previously. We hope that you have enjoyed your special occasion, and are looking forward to welcome you back if you decide to return to Phu Quoc. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Paul Couples - 06/04/2018
« Lovely hotel and looked after very well by lovely people »

We had a lovely relaxing time in La Veranda. Our room was always clean and tidy as was the rest of the hotel and grounds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne W., We very much appreciate you leaving some feedback regarding your recent visit. It is a joy to see that overall you have had a very pleasant experience during your stay in La Veranda. That is why we were surprised to see that our bar received a lower score. We do understand that the prices at our bar are a bit higher then our neighbors. But as a five star resort you can not compare us with a local or backpacker bar. We use trusted suppliers for our our hard liquors which are heavily taxed, and ensure that all fruits used in our cocktails are freshly squeezed. Not to mention our care for hygiene and western standards. Thank you again for providing us with some feedback, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Th Friends - 06/04/2018
« Luxurious hotel and grounds »

A lovely idyllic location, lovely rooms and breakfast, and lots of lovely little touches such as the delightful toiletries, gifts and the afternoon tea and drinks reception. The food and drinks at the restaurant and bar we felt were too highly priced though, and we noticed that there were not many people at the buffet evenings because of this which was a real shame.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs Hill, We very much appreciate you taking the time to write a review of your recent visit. It is always a pleasure to receive positive feedback. It was great to read that you enjoyed all our special events and amenities. We understand that our pricing is a bit higher then local restaurants and bars. But with the quality that we provide, our pricing is still very competitive with similar 5 star resorts on the island. Once again thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
M. A. Couples - 03/04/2018
« Seamless perfect services leading to much needed relaxing stay »

We were impressed not just with the quality of La Veranda resort but also with the way in which all staff and management ensured that our stay was perfect. Staying here ensured a perfect relaxing end to a hectic tour of mainland Vietnam. Its location on the beach is perfect. From the excellent accomodation, housekeeping support, to the perfect food served and the yoga and treatment services on offer, we had no need to go elsewhere! The attention by all staff to ensure that guests were looked after is the best we have experienced to date. We will definately come back to La Veranda in future and have already recommended the resort to others.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Manoj A., Thank you very much for sharing your thoughts on your recent visit to La Veranda Resort. It is such a pleasure to read that you managed to enjoy all of our outlets, and have had pleasant experiences with memorable moments. Thank you for your recommendation and we will ensure your next visit will be just as enjoyable as this one. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
George L. Couples - 01/04/2018
« A nice comfortable hotel »

A very comfortable stay in a large garden villa offering respite from the heat of the beach. The location on a very nice beach was good and the restaurant upstairs with balconies was visually a nice way to start the day

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you very much for leaving some positive feedback regarding your recent visit to la Veranda. Rest assured that your feedback is very valuable to us, and we do monthly discussions on how to improve our services with this feedback. Once again, thank you for your kind feedback, and we look forward to welcoming you once more in the future. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Margaret F. Couples - 31/03/2018
« Lovely location and very nice staff »

No problems as described above. I think the hotel could be more proactive in terms of service around the pool and beach although this did improve during our stay. The hotel should supply water to keep guests hydrated

Our hotel has responded to the review
Our hotel has responded to the review

Dear Margaret F., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is alwaysa good thing to receive positive feedback. We will certainly share your comments with our team. And will try to implement stricter regulation for our staff at the pool. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Anonymous Couples - 31/03/2018
« Wonderful hotel! »

Fantastic.......the hotel is lovely, both the public rooms and our room, the food is great, the restaurant and bar beautiful...twas all a pleasure.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs K., Thank you very much for your kind words regarding your last visit. It is a pleasure to read that we managed to provide you with a "fantastic stay" ad hope that we will have the opportunity again on a later date. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Robert Couples - 31/03/2018
« A wonderful stay at a luxurious resort »

We found the entire experience utterly wonderful. Great service, and really appreciated the personal attention that the guest service team gave us. Really good food in all restaurants.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the La Veranda Resort It is always a pleasure to receive such a positive review, and we are very grateful to hear that our guest relations team were able to provide you with a comfortable stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Matthew N. Couples - 26/03/2018
« The hotel was good - the quality and care of the staff made the experience great. »

Very pleasant welcome to the hotel, the room was as expected - high quality. The service offering was to a very high quality in all areas. The staff were genuinely warm and caring and went out of their way to make us feel welcome - this made the experience so pleasurable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr N., We very much appreciate you taking some of your valuable time to provide us with some feedback regarding your recent visit. It is a pleasure to read that we have provided you with genuine service and made you feel welcome. As that is our motto here at Le Veranda, making a home away from home for our guests. Thank you for your loyalty to Accor, and we hope to welcome you back to our resort in the future. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Alan P. Couples - 26/03/2018
« excellent hotel with wonderful staff »

Hotel and rooms were fabulous, staff were very friendly, maybe a little more service around pool area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan David Cameron P., Thank you very much for taking your time to review your recent visit at La Veranda Resort. It really helps us get more insight on how to improve our services. And we are always looking to improve ourselves. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Michael C. Couples - 26/03/2018
« Beautiful setting, brilliant friendly staff, excellent food and entertainment make this the perfect resort »

This was our third visit because we just love everything about La Veranda. Because it is not too big everything has a very personal touch, right from the moment to enter reception up to the moment you leave. Nothing is too much trouble for the very friendly staff. Whichever type of food you choose, it is always perfect but the Pepper Tree restaurant is exceptional. Whether it is Vietnamese, Asian or Western fusion foods you seek the Pepper Tree does it and does it very, very well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr C., Thank you very much for returning to La Veranda resort during you trip to Phu Quoc. It is great to have such loyal guests, as it shows that our continuous efforts in trying to make our guests fell welcome and comfortable pays off. Your review will be shared with our food and beverage team to much of their enjoyment. Thank you again for sharing your experience, and we are looking forward to your fourth visit to once again create memorable moments together. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Craig J. Friends - 26/03/2018
« Relaxing, elegant and friendly »

We had a lovely stay. Staff were superb - friendly yet very efficient. Le Bar was great for cocktails. Breakfast was just amazing and the whole experience was a treat

Our hotel has responded to the review
Our hotel has responded to the review

Dear MrJeffrey, We very much appreciate you choosing La Veranda Resort as your place to stay during your visit to Phu Quoc. We are very happy to hear that you have thoroughly enjoyed your stay with us and we hope to be serving you great cocktails once again in the near future. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Anders H. Families - 26/03/2018
« Like a big family »

Excellent service, excellent cleaning of the rooms. The hotel is situated in a tropical garden. The only on the minus side was the pool, not clear water and my wife's hair got a greenish color from the water.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anders H. R., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery by Sofitel. It is a pleasure to read that you enjoyed our hotel grounds and found that the atmosphere was welcoming. Thank you for your comments regarding our swimming pool. We do daily check ups on its hygiene and chlorine levels to ensure that the pool is clean at all times. But the addition of sunscreen can sometimes effect the water itself. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Paul W. Couples - 23/03/2018
« Perfection »

We were allocated a room with a balcony which overlooked the tropical garden. Balcony, room and bathroom were large and very comfortable. Service was unbelievable from the moment we arrived in til we left. We loved the walk through the gardens to our room something everyone should enjoy. The extras of wine tasting, sim tasting and yoga plus the live group were inspirational and personally lifted the resort from very good to exceptional. As close to perfection as one can get.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul w., Thank you so much for your kind words regarding your recent visit. It is always a pleasure to receive such a positive review, and we are very happy to see that our little additions for our guests are well appreciated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

AccorHotels certified review
Fiona Couples - 23/03/2018

We had a wonderful relaxing 5 nights at la veranda. Lovely beach villa, great food, stunning beach and pool and beautiful gardens and buildings. We also had some fabulous treatments in the spa. We loved the complimentary sorbets served on the beach and the impromptu shoulder and neck massages at the beach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs J., We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc. We are very happy to receive such a glaring review, and it stands as a testament to our continuous efforts to provide the best service possible Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lennart Voogt Guest Relation Officer La Veranda Resort Mgallery by Sofitel

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