Hotel - Mercure Suzhou Park Hotel and Suites
section.presentation.hotel.accorhotels
Mercure Hotel

Mercure Suzhou Park Hotel and Suites

336 Feng Li Street  Suzhou Industrial Park  Jiangsu 
215024  SUZHOU
CHINA

103 reviews
TripAdvisor Rating Based on 103 reviews
See rates
Best price guarantee
From
From 438.42 CNY Non member rate
From 438.42 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 13h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Massage
  • Babysitting on request

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • PUDONG INTL AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Massage
  • Babysitting on request
  • Other sports activities
    • Billiards/Snooker
    • Darts

Catering

  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Enjoy beautiful park views in the Deluxe Room with Queen size bed or two single beds, featuring complimentary broadband internet access, an LCD television and separate shower and bathtub. Up to 2 adults and 1 child.The modern Executive Room offers great Business floor benefits including breakfast and evening cocktails, plus superior park views, complimentary in-room internet and WIFI, LCD TV and a separate shower and bath. Up to 2 adults and 1 child.

  • 193 rooms
  • 22 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,003 reviews

Our guest reviews for Mercure Suzhou Park Hotel and Suites

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 103 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Juergen W. Business - 28/06/2017
« Great Hotel with great service ! »

i did stay for 3 times at the Hotel , all stays where long Term stays over 2 weeks , 2 times alone , 1 Time with family , great service at the Hotel , especially Concierge Frank ! i did get Severall upgrades and it was all around great service , from the Front desk to room service to the Concierge , a very good breakfast aslo for European taste , sometimes some language problems , but everybody was always friendly and nice !also good service when my family arrived , we did check in and out severall times , always without any problems and all our questions and whishes where solved ! the Hotel is a bit outside of suzhou , but has a bus service to the city and nearby mall and also Taxis are availible all the time , thanks to all the staff for a very pleasant stay !

AccorHotels certified review
Fred C. Business - 09/06/2017
« so far so good »

meet expectation

AccorHotels certified review
Eisen O. Business - 07/06/2017
« quiet surrounding and non convenient location »

Location is in middle of industrial area, not suitable for family or holiday stays. Not convenient, expecting more from a Mercure hotels standard. Room Temperature so stuffy till need to open the window. a lot of mosquitoes at nite (*may be due to the window opening). will not return in this hotel anymore.

AccorHotels certified review
Fred Business - 05/06/2017
« average hotel »

staff was very flexible to find me an alternative to the room I had initially been booked to (not clean, big stains on carpet, bad smell..), but the upgrade to a suite happened to be charged as a more expensive room. then had to change room a second time before even the first night as the AC was not working in the suite. Overall maintenance really need more means in this hotel.

AccorHotels certified review
Jing Couples - 04/06/2017
« Not recommend »

Pool breakfast. When we arrived the breakfast almost nothing and they ended time still has 45mins. locations bad not much around that area. room kinda old but ok, the refrigerator didn't working

AccorHotels certified review
Anonymous Business - 08/05/2017

VERY GOOD LOCATION AND CLOSE TO COMPANY.

AccorHotels certified review
Anonymous Business - 08/05/2017

Just ok.

AccorHotels certified review
Anonymous Business - 12/04/2017

1. I like the decoration of the hotel 2. During Check in the staff is very carefully to talk with me to catch my needs except just live one night,like to go toairport at morning and need call texi for me and indicated me the restarance in the hotel 3. Check out, the staff are so professional that he called a taxi for me to go to airport and did the checkout , very polite and patient

AccorHotels certified review
Anonymous Business - 03/04/2017

Every thing was good except the immutable breakfast.

AccorHotels certified review
Anonymous Families - 31/03/2017

Hotel was ok. Staff was friendly, but did not speak English comfortably and service quality was mediocre.

AccorHotels certified review
Anonymous Business - 27/03/2017

great

AccorHotels certified review
Anonymous Business - 16/03/2017

For ordinary loyalty member, it's a wonderful experience due to free room upgrade. But it's not good enough because I don't see any priviliege for Platinum card members. No executive lounge, no complimentary breakfast, even no alcoholic drinks provide in happy hour.

AccorHotels certified review
Anonymous Business - 13/03/2017

It was great experience staying in mercure Suzhou. Room has been upgraded to executive suite.

AccorHotels certified review
Anonymous Business - 24/02/2017

It was fine however disappointed that the bar was not open. It wasn't open on my last visit in November neither.

AccorHotels certified review
Anonymous Business - 23/02/2017

comfortable and quiet!

AccorHotels certified review
Anonymous Business - 20/02/2017

- airconditioning did not work, it was very hot - room smelled strange - room was not clean - ...

AccorHotels certified review
Anonymous Business - 20/02/2017

lounge is closed. No lobby Bar. Room service food taste bad. Happy Hour is very very poor(only have coke,sprite and coffee,no food but 2 kind of small cakes)

AccorHotels certified review
Anonymous Business - 18/02/2017

nice stay, good service of hotel staff.

AccorHotels certified review
Anonymous Business - 15/02/2017

Overall a comfortable place to stay. Food is just so so for breakfast. My room is tidy, only problem is the drainage of basin blocked significantly. I've reflected about it but seems that little has been done.

AccorHotels certified review
Anonymous Solo - 13/02/2017

VERY CLOSE TO OUR OFFICE AND VERY GOOD FOOD.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book your stay in this hotel
Best price guarantee
From
From 438.42 CNY Non member rate
From 438.42 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate
Best price guarantee

Our other hotels nearby

At 4.4 km ibis Suzhou SIP
ibis Suzhou SIP Hotel
From
From 246.00 CNY Non member rate
From 246.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 7.1 km Novotel Suzhou Sip
Novotel Suzhou Sip Hotel
From
From 487.50 CNY Non member rate
From 487.50 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 8.4 km Fairmont Yangcheng Lake
Fairmont Yangcheng Lake
From
From 832.00 CNY Non member rate
From 832.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 9.4 km Ji Suzhou Dushu Lake
Ji Suzhou Dushu Lake
From
From 379.00 CNY Non member rate
From 379.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in SUZHOU
See rates