Hotel - VIE Hotel Bangkok - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

VIE Hotel Bangkok - MGallery by Sofitel

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4.5/5 3,059 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SUVARNABHUMI INTL
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor unheated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Tanning salon
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 6 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Our selection of guest rooms and suites boast high ceilings, large windows and scenic views. Incomparably spacious, beautifully designed and equipped with a multitude of features, these rooms offer so much more than a place to rest your head.

  • 154 rooms
  • 141 non-smoking rooms
  • 14 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • TV with VCR
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 5,827 reviews

Our guest reviews for VIE Hotel Bangkok - MGallery by Sofitel

100% genuine reviews from our guests

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4.5/5 TripAdvisor Rating Based on 3,059 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 14/01/2018

Very nice and spacious

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ridho A., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok, MGallery by Sofitel!. It is always a pleasure to receive the positive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At your convenience, we would be very grateful if you would also leave your kind words for us on our TripAdvisor page at http://www.tripadvisor.com/Hotel_Review-g293916-d12…-Reviews-VIE_Hotel_Bangkok-Bangkok.html Once again, thank you for sharing your experience. We look forward to welcoming you back for another memorable stay at VIE Hotel Bangkok in the near future. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

AccorHotels certified review
Dennis H. Business - 14/01/2018
« Comfortable stay »

Comfortable beds, proper study table and great toilet facilities. Great for both holiday and business stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JingJie H., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok, MGallery by Sofitel!. It is always a pleasure to receive the positive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At your convenience, we would be very grateful if you would also leave your kind words for us on our TripAdvisor page at http://www.tripadvisor.com/Hotel_Review-g293916-d12…-Reviews-VIE_Hotel_Bangkok-Bangkok.html Once again, thank you for sharing your experience. We look forward to welcoming you back for another memorable stay at VIE Hotel Bangkok in the near future. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

AccorHotels certified review
Ashiq A. Business - 14/01/2018
« Ashiq A. »

hotel service food n all is very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ashiq A., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok, MGallery by Sofitel!. It is always a pleasure to receive the positive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At your convenience, we would be very grateful if you would also leave your kind words for us on our TripAdvisor page at http://www.tripadvisor.com/Hotel_Review-g293916-d12…-Reviews-VIE_Hotel_Bangkok-Bangkok.html Once again, thank you for sharing your experience. We look forward to welcoming you back for another memorable stay at VIE Hotel Bangkok in the near future. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

AccorHotels certified review
Wiggles Families - 13/01/2018
« Lovely getaway with VIE! »

My sister and I were very impressed by the warm hospitality and impeccable service of VIE staff during our short stay at the hotel. We felt incredibly welcomed and taken care of throughout the duration of our stay, especially by our lovely butler, Duan! The suite was stylish and cosy, and we really appreciated all the sweet touches and extras: the complimentary pillow menu, yummy cookies delivered by the wonderful Duan, and the super comfortable room slippers. VIE's location was amazing as well and we had no problems accessing all the places we had planned to visit whilst in Bangkok. My sister and I also enjoyed the convenience of having a hotel tuk-tuk service and we looked forward to taking it everyday. Due to our short time in Bangkok, it was a pity that we did not get to try all the restaurants and facilities in VIE. We did, however, have breakfast at the French restaurant every morning and it was definitely a splendid way to start each day. Though the Asian spread was quite limited, I must say that the porridge was one of the most delightful I've had in a while! Sadly, due to our early flight on the last day, we did not have time for breakfast, which was a bit of a downer. Overall, my sister and I had a fantastic stay in VIE and we can't wait to be back soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Serene-Su-Qin G., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok, MGallery by Sofitel!. It is always a pleasure to receive the positive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At your convenience, we would be very grateful if you would also leave your kind words for us on our TripAdvisor page at http://www.tripadvisor.com/Hotel_Review-g293916-d12…-Reviews-VIE_Hotel_Bangkok-Bangkok.html Once again, thank you for sharing your experience. We look forward to welcoming you back for another memorable stay at VIE Hotel Bangkok in the near future. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

AccorHotels certified review
C. C. T. Couples - 12/01/2018
« Excellent »

Good location and nice interior design

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chun-T. C., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok, MGallery by Sofitel!. It is always a pleasure to receive the positive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At your convenience, we would be very grateful if you would also leave your kind words for us on our TripAdvisor page at http://www.tripadvisor.com/Hotel_Review-g293916-d12…-Reviews-VIE_Hotel_Bangkok-Bangkok.html Once again, thank you for sharing your experience. We look forward to welcoming you back for another memorable stay at VIE Hotel Bangkok in the near future. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

AccorHotels certified review
Raoul C. Solo - 12/01/2018
« My favorite Hotel in Bangkok »

I've stayed at VIE Hotel on three different occasions in the 18 months. I have enjoyed each of those stays. The staff is helpful, professional and friendly, the rooms are spacious and comfortable, the breakfast delicious. The pool is a wonderful treat after a long hot day. The fitness facility is modern. I have nothing but great things to say about VIE.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raoul-Emanuel C., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok, MGallery by Sofitel!. It is always a pleasure to receive the positive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At your convenience, we would be very grateful if you would also leave your kind words for us on our TripAdvisor page at http://www.tripadvisor.com/Hotel_Review-g293916-d12…-Reviews-VIE_Hotel_Bangkok-Bangkok.html Once again, thank you for sharing your experience. We look forward to welcoming you back for another memorable stay at VIE Hotel Bangkok in the near future. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

AccorHotels certified review
Anonymous Couples - 11/01/2018
« Nice but with some areas for improvement »

Lovely stay; big suite. However, am surprised there's no refrigerator... Also light switches in strange locations. Power outlets NOT in strategic locations either. Good breakfast. Next to BTS station. Pleasant experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alice L., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok, MGallery by Sofitel!. It is always a pleasure to receive the feedback from our guest. Please allow me to express my sincerest apologies for the inconvenience as you comment about the light switches and power outlets and also about the refrigerator we provided in all room placed hidden in the wood cabinet of the room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At your convenience, we would be very grateful if you would also leave your kind words for us on our TripAdvisor page at http://www.tripadvisor.com/Hotel_Review-g293916-d12…-Reviews-VIE_Hotel_Bangkok-Bangkok.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

AccorHotels certified review
Anonymous Families - 11/01/2018
« Check in is not smooth »

I had 2 reservations under 2 names, each reservation is for 2 type of rooms (1 deluxe king size bed and 1 deluxe suite 2 single beds). According to the reservation officer that contacted my secretary, for APP Card holder 1 room of each reservation can be upgraded to the next level room type, so we requested for the deluxe king size bed to be upgraded to deluxe suite with 2 single beds, because I need 4 twin bed rooms for my family, and the reservation officer gave the confirmation of the upgraded rooms as we requested. However when checked in they said the desired room types are not available. It was a little disappointment to me that we had to argue about it to get the room type we wanted, hope next time will be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tio I., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok, MGallery by Sofitel!. It is always a pleasure to receive the feedback from our guest. Also please allow me to express my sincerest apologies for the inconvenience as you was a little disappointment about the room. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for sharing your experience. We look forward to welcoming you back for another memorable stay at VIE Hotel Bangkok in the near future. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

AccorHotels certified review
Cheng F. C. Friends - 10/01/2018
« Nice hotel with a wonderful roof top pool »

The hotel was nice, staffs were friendly. As a gold member, they upgraded me to a suite which is nice. Gym was well equipped though I didn't use it but need to walked pass it to get access to the roof top pool which is wonderful and relaxing. Highly recommend to anyone to stay in VIE, compare to Pullman King Power which is another Accor 5* hotel I stayed few days before VIE

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheng-Fun-Edward C., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok, MGallery by Sofitel!. It is always a pleasure to receive the positive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At your convenience, we would be very grateful if you would also leave your kind words for us on our TripAdvisor page at http://www.tripadvisor.com/Hotel_Review-g293916-d12…-Reviews-VIE_Hotel_Bangkok-Bangkok.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

AccorHotels certified review
Atthakorn C. Couples - 10/01/2018
« Superb... »

Very warm welcome staff and excellent services. Room is spacious, with complete stuffs as needed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Atthakorn C., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok, MGallery by Sofitel!. It is always a pleasure to receive the positive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At your convenience, we would be very grateful if you would also leave your kind words for us on our TripAdvisor page at http://www.tripadvisor.com/Hotel_Review-g293916-d12…-Reviews-VIE_Hotel_Bangkok-Bangkok.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

AccorHotels certified review
Alan Couples - 09/01/2018
« Excellent Hotel »

Excellent hotel. My one and only choice in Bangkok.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chi-Keong L., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok, MGallery by Sofitel!. It is always a pleasure to receive the positive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At your convenience, we would be very grateful if you would also leave your kind words for us on our TripAdvisor page at http://www.tripadvisor.com/Hotel_Review-g293916-d12…-Reviews-VIE_Hotel_Bangkok-Bangkok.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

AccorHotels certified review
Fabrice Friends - 08/01/2018
« new year eve in Vie hotel »

We booked one duplex suite for the new year eve. I am platinium member so on arrival we were upgraded to grand duplex suite. The room was large but feel a bit outdated and shows sign of use ... The checkout was quick but we received too few information on the room facilities...Etc... we were not aware of what is included in the room or not... We were 4 guest and a plate of 3 cakes was in the room, small details made the experience a bit average. I was in Vie hotel before and felt the quality has reduced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabrice-Olivier-Marius D., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok, MGallery by Sofitel!. On behalf of the entire team, I would like to apologize sincerly for the short fall of our service. Pleaes rest asure that your comment regarding the less details oriented will be shared amongst the team. Please accept my sincere apologies once again and hope to welcome you back to VIE Hotel Bangkok in the near future. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

AccorHotels certified review
Anonymous Families - 07/01/2018

Close to BST which is good The interior design is good but not practical Always stink smell at the entrance of the hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hiu-Tan H., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok, MGallery by Sofitel!. It is always a pleasure to receive the positive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At your convenience, we would be very grateful if you would also leave your kind words for us on our TripAdvisor page at http://www.tripadvisor.com/Hotel_Review-g293916-d12…-Reviews-VIE_Hotel_Bangkok-Bangkok.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

AccorHotels certified review
Jakob Couples - 07/01/2018
« Luxury and amazing service »

The staff was exstremely helpful and service-mindet. The rooms were enchanting. We had made a mistanke in our booking, but they changed it without any complaint or extra charges. One of us had our birthday while staying there, and a birthday cake was brought to the room. Amazing!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jakob-Vangsoe F., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok, MGallery by Sofitel!. It is always a pleasure to receive the positive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At your convenience, we would be very grateful if you would also leave your kind words for us on our TripAdvisor page at http://www.tripadvisor.com/Hotel_Review-g293916-d12…-Reviews-VIE_Hotel_Bangkok-Bangkok.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

TripAdvisor review
Couples - 07/01/2018
« Good boutique hotel »

A conveniently located hotel within walking distance to MBK and Siam Paragon, and just steps away from a BTS station, and one stop away from the MRT line to the airport. The hotel lobby, though smallish and compact, is elegantly designed. The room wasn’t ready when it should have been, but the staff handled the situation very well. Very attentive service. Kudos especially to Jason. The suite (was upgraded, as a gold Accor member) was spacious with a fantastic view of Bangkok skyline. Some parts of the room could do with a refurbishment, but still good. Excellent gym. Changing room comes with jacuzzi and sauna. There’s also an on-site spa but did not manage to try it. All in a good experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PaulLimsg, Greetings from VIE Hotel Bangkok, MGallery by Sofitel! Thank you for your positive comments. It’s always a pleasure to know that we have met or exceeded our guests’ expectations. We look forward to welcoming you back to VIE Hotel Bangkok in the future. Sincerely, Bantueng Talayarak (Mr.) Resident Manager

AccorHotels certified review
Peter P. Families - 06/01/2018
« Really enjoyable stay »

Staff were excellent, especially May, who went above what was expected with her service. The hotel's Tuk Tuk was a great little extra for tourists too. The room was spacious, and with an amazing view, but it was a little bit dark.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter-Daniel P., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok, MGallery by Sofitel!. It is always a pleasure to receive the feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At your convenience, we would be very grateful if you would also leave your kind words for us on our TripAdvisor page at http://www.tripadvisor.com/Hotel_Review-g293916-d12…-Reviews-VIE_Hotel_Bangkok-Bangkok.html Once again, thank you for sharing your experience. We look forward to welcoming you back for another memorable stay at VIE Hotel Bangkok in the near future. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

AccorHotels certified review
Remi H. Couples - 05/01/2018
« Almost perfect »

We were upgraded to executive suite, which is great. The view, the size of the room was excellent. We like the design of the room a lot. But the room smelled a bit old. the pillow was too soft, we couldn't have slept well with these pillows. The pool was a bit small. For the price we paid it was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hungchun H., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok, MGallery by Sofitel!. It is always a pleasure to receive the positive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At your convenience, we would be very grateful if you would also leave your kind words for us on our TripAdvisor page at http://www.tripadvisor.com/Hotel_Review-g293916-d12…-Reviews-VIE_Hotel_Bangkok-Bangkok.html Once again, thank you for sharing your experience. We look forward to welcoming you back for another memorable stay at VIE Hotel Bangkok in the near future. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

AccorHotels certified review
Jordan Friends - 04/01/2018
« Upgrade isn’t complimentary but paid »

Hi The last stay I had a very attentive butler who went all the way out to celebrate the birthday of my Friend but this stay is a total disappointment. The upgrade had to be a paid one for a start. The first I have heard of. Secondly, the hotel comes with no breakfast despite the payment for the upgrade. Thirdly, the hotel staffs are very poorly trained. While I’m checking in, the staffs are just literally talking to one another engaging in a banter right in front of me. I thought this posed a very bad image on the training of their staffs. And lastly, I’m also quite surprised to realize that when a call was made to the receptionist, they actually did not know which room we are from. This might be common in the 80s but come on, it is 2017, isn’t it a bit backward ?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chuan-I C., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! Thank you for taking the time to tell us about your experience at the VIE Hotel Bangkok - MGallery by Sofitel. I am regret that your experience did not meet your expectations; please allow me to express my sincerest apologies for the inconvenince as you comment about the staff during check-in. Regarding about the room upgrade so as you original booking is normal Deluxe room as DAF Free night then the system generate to be paid for 2,118.60 THB for upgrade to Deluxe Suite room , However as you holding a member as Platinum member. so we already upgrade the room for you to Executive suite # 1908 And also about the staff did not know your room number we would like to inform you that our staff have been treat by training for reminding guest room at all time during pickup the phone for make sure that the same as they saw in the hotel system. That the reason the staff should ask guest for make sure is right room to avoid wrong room. At MGallery, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

AccorHotels certified review
Wan Families - 04/01/2018

Bathroom ...... sofa.......little worn out. Shower tap are loosen...... have a strange smell over the corridor hallway near lift lobby on our room floor. The bathroom light particularly are way too dim.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tsz-Ming-Grace L., Greetings from VIE Hotel Bangkok, MGallery by Sofitel! Thank you for taking the time to tell us about your experience at the VIE Hotel Bangkok - MGallery by Sofitel. I am regret that your experience did not meet your expectations; Please allow me to express my sincerest apologies for the inconvenience as you comment about the Bathroom shower tap are loosen and have a strange smell over the corridor hallway near lift on your room floor and also the bathroom light particularly are way too dim. At MGallery, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

AccorHotels certified review
Raksit M. Couples - 04/01/2018
« I love this Hotel »

Great room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raksit M., We very much appreciate your comments regarding your stay at the VIE Hotel Bangkok, MGallery by Sofitel!. It is always a pleasure to receive the positive feedback from our guest. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At your convenience, we would be very grateful if you would also leave your kind words for us on our TripAdvisor page at http://www.tripadvisor.com/Hotel_Review-g293916-d12…-Reviews-VIE_Hotel_Bangkok-Bangkok.html Once again, thank you for sharing your experience. We look forward to welcoming you back for another memorable stay at VIE Hotel Bangkok in the near future. Sincerely, Narunon Sophonvises Mr Room Division Manager VIE Hotel Bangkok

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At 550 m ibis Bangkok Siam
ibis Bangkok Siam Hotel
From
From 2160.00 THB Non member rate
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At 710 m Novotel Bangkok on Siam Square
Novotel Bangkok on Siam Square Hotel
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From 3200.00 THB Non member rate
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At 930 m Novotel Bangkok Platinum Pratunam
Novotel Bangkok Platinum Pratunam Hotel
From
From 3260.00 THB Non member rate
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