Pullman Sanya Yalong Bay Villas & Resort Hotel

TripAdvisor rating 4.5/5 881 reviews
Pullman Sanya Yalong Bay Villas & Resort
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Hotel extras

  • Located in the center of Yalong Bay National Resort District

  • 115 villas with swimming pools blending Thai, Myanmar and Nanyang styles in tropical gardens

  • Well-nourished and authentic Hainan local flavors and Thai gourmet at Le Chinois Restaurant

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units (Nearby)
  • Dry cleaning / Ironing (Nearby)
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Bicycles rental
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 4 meeting room(s)

Hotel location

Pullman Sanya Yalong Bay Villas & Resort

Yalong Bay
Hainan
572000
sanya
china

Tel: +8689888555588

Fax: (+86)898/88585121

Contact email

Check-in from 14h00

Check out up to 12h00

GPS :18.228368, 109.628733

Our accommodations

Pullman Sanya Yalong Bay Villas and Resort has 80 rooms from 42 m² to 86 m² in the main building and 115 villas varying from 150 to 660 m². Villas feature different Thai, Myanmar or Nanyang designs, with their own swimming pool and tropical garden.

Deluxe Room with 1 King Bed, Pool View

  • Max. number of persons: x3
  • Area: From 48
  • Views: Lagoon view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Room with 2 Single Beds, Pool View

  • Max. number of persons: x3
  • Area: From 48
  • Views: Lagoon view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Room 1 King Bed With Pool Access

  • Max. number of persons: x3
  • Area: From 48
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Pool Access Twin

  • Max. number of persons: x3
  • Area: From 48
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

1 Bed Room Thailand Luxury Villa With Pool

  • Max. number of persons: x3
  • Area: From 270
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Majestic Villa, Two bedrooms

  • Max. number of persons: x5
  • Area: From 270
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Villa 1 Bed Room with Pool, Myanmar Style

  • Max. number of persons: x3
  • Area: From 150
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Villla 1 Bed Room with Pool, Nanyang Style

  • Max. number of persons: x3
  • Area: From 150
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

FAMILY VILLA,1 King-Size Bed, Private Swimming Pool and Exotic Garden

  • Max. number of persons: x3
  • Area: From 270
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Our restaurants and bars

Le Chinois

Type of cuisine: International

Enjoy Cantonese, Thai and local cuisine in our Chinese restaurant in a relaxing environment.

Lunch

11:30 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:30 - 21:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Rive Gauche

Type of cuisine: International

Selection of Asian and Western cuisines in the all day dining restaurant, overlooking beautiful lagoon, and splendid buffet for breakfast and dinner

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOODLE HOUSE

Type of cuisine: Gourmet

Serving simple food, hand-made noodles, cold starters, renowned regionally by a very experienced noodle chef.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Soda Bar

Photo non contractuelle / Strictly non binding

A perfect place to taste various cocktail and afternoon tea.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 380 m²

  • Maximum capacity: 350 people

  • Maximum banquet capacity: 160 people

Find out more
Pullman Sanya Yalong Bay Villas & Resort Meeting Room

Our guest reviews for
Pullman Sanya Yalong Bay Villas & Resort

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

2,950 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

881 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

It had everything I dreamed for for a winter break

Customer review rating 4.4/5

Peter C. Solo - 10/03/2019 AccorHotels certified review

Tony at the Front desk welcomed me and set the tone for the stay. Made me feel at home and he was very personable and attentive with excellent English. Great follow up as well. The other staff were also great and always made sure that I was being served promptly. I love the room I had with the private swimming pool. My dream hotel room. Will never stay anywhere else in Sanya.

Dear Peter C., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Director of Guest Experience

Almost satisfied

Customer review rating 4.4/5

Tao Friends - 29/01/2019 AccorHotels certified review

Drain of the sink in bathroom is too slow. When the door was open, there was too much noise coming from the road nearby. these were what made me feel bad. The environment inside is beautiful. Besides, when my friend needed help that your hotel couldn't offer, one of your employees helped personally. So kindly!

Dear Tao X., Thank you for taking the time to tell us about your experience at the Pullman Sanya Yalong Bay Villas & Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ann Huang Director of Guest Experience

Fairly good resort

Customer review rating 4.4/5

Holiday T. Couples - 04/12/2018 AccorHotels certified review

The location of pullman is ok, and the villas area is beautiful. You could enjoy nice environment and view in and out the hotel both. Good food and services. However it does not have a beach service by Pullman as it is having a 10min walking distance to the beach. The nice thing is villa having a swimming pool by each, you could call few times to make sure they will come to clean the leaves on and in water.

Dear HU X., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Director of Guest Experience

Nice Swimming pool which linked to the room directly

Customer review rating 4.4/5

Wenqi X. Families - 29/10/2018 AccorHotels certified review

Normal standard experience for me. Almost meet my expectation.

Dear Wenqi X., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Director of Guest Experience

80 out of 100

Customer review rating 4.4/5

Anonymous Families - 08/10/2018 AccorHotels certified review

Overall is good, hope pullman can provide various options for food with wider price range.

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Sanya Yalong Bay Villas & Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ann Huang Director of Guest Experience

good experience

Customer review rating 4.4/5

L. L. Families - 27/06/2018 AccorHotels certified review

very nice staff , good location

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas & Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

Excellent services

Customer review rating 4.4/5

Evan Friends - 11/03/2018 AccorHotels certified review

Staff are very friendly, they provided excellent services that were beyond our expectations. Although the hotel itself is bit dated, that the toilet seat in my villa was broken. All in all, we had a pleasant time.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

Villas with Private Pool but A Bit Far Away from Beach

TripAdvisor rating 4.5/5

wltam013 Family - 07/01/2018 TripAdvisor review

The hotel is not in the beach area and it takes more than 5 minutes to the beach on foot. Each villa has a private swimming pool and the hotel has a big pool. Since all of them are not heated pools, I saw no one swim because the water is very cold in January. I stayed 3 nights in the Pullman Oceanview Sanya Resort and Spa and 3 nights in Pullman Yalong Bay Sanya Villas and Resort. Though I was generally satisfied with facilities of the latter hotel, I highly recommend the Pullman Oceanview Sanya Resort and Spa. I cannot agree more with other guests of this hotel and my friends who had stayed there, the service of all hotel staff, including the reception, the pool (there are 5 pools on the hotel) and the both the Chinese Restaurant and the Sand (Cafe House) Restaurant are excellent. I visited Sanya twice or thrice a year and each and every time, I enjoyed thoroughly my stay with the Hotel. The Chinese food is gorgeous, yummy, yummy ! This hotel I definitely strongly recommend in particular to those visiting Sanya for holiday with fily and kids.

The overall rate was Great.

Customer review rating 4.4/5

M. K. Solo - 21/12/2017 AccorHotels certified review

The Thai Villas was beautiful, it was very nice & quiet & very relaxing. I absolutely loved the bed, all set up beautifully swan wrapped by towels and the flowers around the swan it made me very special & very welcoming. The bed is very comfortable, I couldn't get out of bed. The villa room was very clean & I love the thick white towels, feels lovely. The restaurants is very flexible, the breakfast & dinner buffet was great, Fantastic Noodle House & Chinese restaurant - great food. I've enjoyed it. Lovely staff with lots of smiles & they were helpful. I definitely enjoyed the hotel & will definitely stay again.

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

Gorgeous

Customer review rating 4.4/5

Davy Couples - 08/12/2017 AccorHotels certified review

The hotel is picturesque and tranquil.I like it .I hope check-out time can more flexible.

Dear Mr.Wei X., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

Satisfied, overall

Customer review rating 4.4/5

Anonymous Couples - 20/11/2017 AccorHotels certified review

Evening come to the hotel for three years. Staff was courteous. State of facility however is getting progressively worse. Needs an overhaul or upgrade. In conclusion, good place but needs work! ps Special thanks to Groot, Chen Xiaoqiao, Chen Yueting, and Fu Lianzhu!

Dear Mr.Long D., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also would like to thank you for your comments & suggestions on all aspects of our facilities, so that we will be able to further improve our service quality and facilities to our valued customers like you. Our management team will be looking into those issues and ensure our guest satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

Service & environment are all nice

Customer review rating 4.4/5

T. Y. Y. Friends - 30/10/2017 AccorHotels certified review

Good price and location.

Dear Ms.Y. Ying T., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

Short Holiday with friends and "burning points" at Pullman Sanya Yalong Bay Villas & Resort

TripAdvisor rating 4.5/5

Trendelburger Friends getaway - 30/08/2017 TripAdvisor review

I have expeted a 5 Star accomodation of Accor group but unfortunately service and houskeeping was by fare no "western style". One of 2 rooms not ready at arrival, no welcome drink offered (had to ask for), breakfast ("Chinese Style"), next table cleaning with desinfection (spray) same time try to "enjoy" the food, smudgy, dirt windows in restaurant, broken vents in bar (answer, only for decoration - actually broken), bath broken flush, sower head clogged (calcified), floor in bath dirty (hair ...), instead of discount on drinks for platin member - full price,... instead of "burning" points, wasting points.

Dear Trendelburger, Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are very sorry for the condition of your guest room. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will address your comments with our team as we work to improve our guest experience. For the service, we will conduct relevant trainings to our staff and improve service attitude and quality. At the same time, we will train our staff to provide welcome drink timely to Accor members when arriving to make our guest feel welcome and feel valued. Our Housekeeping team will strengthen management to give all guests a comfortable and clean room. You are our hotel valued Platinum member so that you could enjoy free upgrade, free late check out and welcome fruit. Only for Accor Advantage PLUS member, we will provide Food & Beverage discount. We greatly appreciate your concerns, and we hope you will come to visit us in the future. Sincerely, Sam Tian General Manager Pullman Sanya Yalong Bay Villas & Resort

Love their Accor dining privileges

Customer review rating 4.4/5

Chris T. Friends - 26/08/2017 AccorHotels certified review

Help with a smile

Dear Mr.Chris Kim Kock T., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager
Customer review rating 4.4/5

Anonymous Couples - 28/07/2017 AccorHotels certified review

Friendly staffs

Dear Ms.Hua J., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

Wonderful experience in celebrating birthday

Customer review rating 4.4/5

Agnes L. Couples - 21/07/2017 AccorHotels certified review

I stayed at hotel for 3 days 2 nights for a short vacation as well as celebrating birthday and anniversary. That was the one the best experience I ever had. Prior the stay, the staff was nice and replied my email promptly for the arrangement of dinner buffet. The pool villa was excellent and not too far from the lobby, walked within 5 minutes or you can take the shuttle services. The buffet dinner was great and price was reasonable.

Dear Ms.Agnes L., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

A pleasant stay at a well maintained resort

Customer review rating 4.4/5

H. Y. T. Families - 16/05/2017 AccorHotels certified review

This well designed resort was a great choice for my first ever visit to Sanya with mum. Our room was situated on the second floor over looking at the swimming pool with a spacious balcony that happened to be in the shades of several large coconut trees, which is awesome because the sun of Sanya can be extremely strong during the day. The stuff were attentive and helpful, and on our last day of staying, we received a personal hand written note from the housekeeping lady wishing that we had a good time here, that was really sweet. I would like to point out that some of the furniture in the room seemed a little out dated, though it didn't effect us much. Although this wasn't a beach front hotel, it only took us a 5 minutes walk to the magnificent Yalong Bay, which is no biggies at all. Overall this was a wonderful experience and we are most likely to return here in the future!

Customer review rating 4.4/5

Anonymous Friends - 20/04/2017 AccorHotels certified review

I have stayed at this hotel few years back, but the condition is now not good. The resources and staff is quite inadequate and quality is very bad. Check in handling was not good. Very few buggy available for going to the Villa and no buggy to carry baggage. I almost missed my flight because during check out need to wait for over 40 minutes in the Villa just to get the buggy. On check in the pool was not clean and proper cleaning was only done on the day of check out. The foyer around the pool was dirty with food / oil stains from the previous guests. Too many ants and insects so there does not seem to be any pest control. The doors / fittings etc were all aged and lacked maintenance. Previously the hotel had a private beach area with buggy service, but this time found out that this no longer exists and hotel staff just asks us to walk to the beach which is around 400 to 500 mtrs walk. Breakfast area too crowded and no assistance to arrange tables, just tell your room number at the entrance and then it is more of "fend for yourself" situation. Overall a very poor experience.

Customer review rating 4.4/5

Anonymous Couples - 26/02/2017 AccorHotels certified review

- the villa we paid for was fantastic and clean - check-in / out process was very easy - food available in the hotel is good, but a little pricey - some fixtures in the villa were not working properly (unable to close the sink in the bath-tube, a frame on the wall that fell off), which translates the small problem of maintenance

Customer review rating 4.4/5

Anonymous Friends - 15/01/2017 AccorHotels certified review

The villa wasn't as comfortable and spacious that I thought when making the reservation! Hence the value-for-money ratio wasn't very good!

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