Hotel - Pullman Sanya Yalong Bay Villas and Resort
Pullman Hotel Pullman Hotel

Pullman Sanya Yalong Bay Villas and Resort Hotel

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4.5/5 857 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking (Nearby)
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access (Nearby)
    • Reduced mobility facilities
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • SANYA PHOENIX INTL
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Electric car recharging units  (Nearby)
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Beach and water sports
    • Boat excursions (Nearby)
    • Glass bottom boat (Nearby)
    • Sailing facilities (Nearby)
    • Wind surfing facilities
  • Other sports activities
    • Bicycle hire facilities
    • Horse riding (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Self service business centre  (Nearby)
See all services

Hotel location

Our rooms

Pullman Sanya Yalong Bay Villas and Resort has 77 rooms of 42 sqm in the main building and 115 villas varying in size from 150 to 660 square metres. Villas feature different Thai, Myanmar or South Asian designs, with their own jacuzzi and private garden

  • 195 rooms
  • 23 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 7 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Wide working desk
    • Direct dial telephone
    • Telephone in bathroom
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Air conditionning with individual remote
    • Crib on request
    • High speed transmission line
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,918 reviews

Our guest reviews for Pullman Sanya Yalong Bay Villas and Resort

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 857 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 07/01/2018
« Villas with Private Pool but A Bit Far Away from Beach »

The hotel is not in the beach area and it takes more than 5 minutes to the beach on foot. Each villa has a private swimming pool and the hotel has a big pool. Since all of them are not heated pools, I saw no one swim because the water is very cold in January. I stayed 3 nights in the Pullman Oceanview Sanya Resort and Spa and 3 nights in Pullman Yalong Bay Sanya Villas and Resort. Though I was generally satisfied with facilities of the latter hotel, I highly recommend the Pullman Oceanview Sanya Resort and Spa. I cannot agree more with other guests of this hotel and my friends who had stayed there, the service of all hotel staff, including the reception, the pool (there are 5 pools on the hotel) and the both the Chinese Restaurant and the Sand (Cafe House) Restaurant are excellent. I visited Sanya twice or thrice a year and each and every time, I enjoyed thoroughly my stay with the Hotel. The Chinese food is gorgeous, yummy, yummy ! This hotel I definitely strongly recommend in particular to those visiting Sanya for holiday with fily and kids.

AccorHotels certified review
M. K. Solo - 21/12/2017
« The overall rate was Great. »

The Thai Villas was beautiful, it was very nice & quiet & very relaxing. I absolutely loved the bed, all set up beautifully swan wrapped by towels and the flowers around the swan it made me very special & very welcoming. The bed is very comfortable, I couldn't get out of bed. The villa room was very clean & I love the thick white towels, feels lovely. The restaurants is very flexible, the breakfast & dinner buffet was great, Fantastic Noodle House & Chinese restaurant - great food. I've enjoyed it. Lovely staff with lots of smiles & they were helpful. I definitely enjoyed the hotel & will definitely stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

AccorHotels certified review
Davy Couples - 08/12/2017
« Gorgeous »

The hotel is picturesque and tranquil.I like it .I hope check-out time can more flexible.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Wei Xiong, We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

AccorHotels certified review
Anonymous Couples - 20/11/2017
« Satisfied, overall »

Evening come to the hotel for three years. Staff was courteous. State of facility however is getting progressively worse. Needs an overhaul or upgrade. In conclusion, good place but needs work! ps Special thanks to Groot, Chen Xiaoqiao, Chen Yueting, and Fu Lianzhu!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Long Dai, We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also would like to thank you for your comments & suggestions on all aspects of our facilities, so that we will be able to further improve our service quality and facilities to our valued customers like you. Our management team will be looking into those issues and ensure our guest satisfaction. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

AccorHotels certified review
T. Y. Y. Friends - 30/10/2017
« Service & environment are all nice »

Good price and location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Y. Ying T., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

TripAdvisor review
Friends getaway - 30/08/2017
« Short Holiday with friends and "burning points" at Pullman Sanya Yalong Bay Villas & Resort »

I have expeted a 5 Star accomodation of Accor group but unfortunately service and houskeeping was by fare no "western style". One of 2 rooms not ready at arrival, no welcome drink offered (had to ask for), breakfast ("Chinese Style"), next table cleaning with desinfection (spray) same time try to "enjoy" the food, smudgy, dirt windows in restaurant, broken vents in bar (answer, only for decoration - actually broken), bath broken flush, sower head clogged (calcified), floor in bath dirty (hair ...), instead of discount on drinks for platin member - full price,... instead of "burning" points, wasting points.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trendelburger, Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your feedback and are very sorry for the condition of your guest room. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will address your comments with our team as we work to improve our guest experience. For the service, we will conduct relevant trainings to our staff and improve service attitude and quality. At the same time, we will train our staff to provide welcome drink timely to Accor members when arriving to make our guest feel welcome and feel valued. Our Housekeeping team will strengthen management to give all guests a comfortable and clean room. You are our hotel valued Platinum member so that you could enjoy free upgrade, free late check out and welcome fruit. Only for Accor Advantage PLUS member, we will provide Food & Beverage discount. We greatly appreciate your concerns, and we hope you will come to visit us in the future. Sincerely, Sam Tian General Manager Pullman Sanya Yalong Bay Villas & Resort

AccorHotels certified review
Chris T. Friends - 26/08/2017
« Love their Accor dining privileges »

Help with a smile

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.Chris Kim Kock T., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

AccorHotels certified review
Anonymous Couples - 28/07/2017

Friendly staffs

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Hua J., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

AccorHotels certified review
Agnes L. Couples - 21/07/2017
« Wonderful experience in celebrating birthday »

I stayed at hotel for 3 days 2 nights for a short vacation as well as celebrating birthday and anniversary. That was the one the best experience I ever had. Prior the stay, the staff was nice and replied my email promptly for the arrangement of dinner buffet. The pool villa was excellent and not too far from the lobby, walked within 5 minutes or you can take the shuttle services. The buffet dinner was great and price was reasonable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms.Agnes L., We very much appreciate your comments regarding your stay at the Pullman Sanya Yalong Bay Villas and Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ann Huang Guest Experience Manager

AccorHotels certified review
H. Y. T. Families - 16/05/2017
« A pleasant stay at a well maintained resort »

This well designed resort was a great choice for my first ever visit to Sanya with mum. Our room was situated on the second floor over looking at the swimming pool with a spacious balcony that happened to be in the shades of several large coconut trees, which is awesome because the sun of Sanya can be extremely strong during the day. The stuff were attentive and helpful, and on our last day of staying, we received a personal hand written note from the housekeeping lady wishing that we had a good time here, that was really sweet. I would like to point out that some of the furniture in the room seemed a little out dated, though it didn't effect us much. Although this wasn't a beach front hotel, it only took us a 5 minutes walk to the magnificent Yalong Bay, which is no biggies at all. Overall this was a wonderful experience and we are most likely to return here in the future!

AccorHotels certified review
Anonymous Friends - 20/04/2017

I have stayed at this hotel few years back, but the condition is now not good. The resources and staff is quite inadequate and quality is very bad. Check in handling was not good. Very few buggy available for going to the Villa and no buggy to carry baggage. I almost missed my flight because during check out need to wait for over 40 minutes in the Villa just to get the buggy. On check in the pool was not clean and proper cleaning was only done on the day of check out. The foyer around the pool was dirty with food / oil stains from the previous guests. Too many ants and insects so there does not seem to be any pest control. The doors / fittings etc were all aged and lacked maintenance. Previously the hotel had a private beach area with buggy service, but this time found out that this no longer exists and hotel staff just asks us to walk to the beach which is around 400 to 500 mtrs walk. Breakfast area too crowded and no assistance to arrange tables, just tell your room number at the entrance and then it is more of "fend for yourself" situation. Overall a very poor experience.

AccorHotels certified review
Anonymous Couples - 26/02/2017

- the villa we paid for was fantastic and clean - check-in / out process was very easy - food available in the hotel is good, but a little pricey - some fixtures in the villa were not working properly (unable to close the sink in the bath-tube, a frame on the wall that fell off), which translates the small problem of maintenance

AccorHotels certified review
Anonymous Friends - 15/01/2017

The villa wasn't as comfortable and spacious that I thought when making the reservation! Hence the value-for-money ratio wasn't very good!

AccorHotels certified review
Anonymous Couples - 09/01/2017

The equipment is kinda old, we check in at 2:30 pm but have to waited for almost an hour to get the room because it's not being cleaned yet, I'm pregnant and was so tired after the flight so I'm super unhappy about this.

AccorHotels certified review
Anonymous Friends - 31/12/2016

The service in the lounge was not up to the standard. I ordered two coconut when I got there. After about 15 minutes, I checked with the same waitress and she said she forgot. Not responsible at all! The most awful thing is the noise from the next door ! Our room can listen every single words from the next door in the midnight ! We couldn't sleep well !

AccorHotels certified review
Anonymous Couples - 19/12/2016

Very good experience, we were updated with suite room. Nice breakfast, really had a relaxed time there.

AccorHotels certified review
Anonymous Couples - 15/12/2016

Service was outstanding, but couldn't get VAT invoice while checking out. Have to follow up later on.

AccorHotels certified review
Anonymous Families - 13/12/2016

We stayed at 2 bedrooms villa for a night. The facility is really nice yet the room is super dirty. Dusty corner, stains on the curtains, a empty paper box left in the vase. The most disgusting part is I had a king size bed which I only sleep on one side, when I woke up the next day I found that one of the pillow on the other side has blood stain on it which I didn't even touch so it couldn't be mine. This is a leisure weekend with my parents and they loved your villa at one sight and everything in their bedroom is ok. Just really disappointed for your clearness it could be much better.

AccorHotels certified review
Anonymous Couples - 25/11/2016

The environment was very nice and check-in/out progress is quick. Staff were really helpful through out our stay in activities recommendations and bookings. Special thanks to Xu Yiming from house keeping, Kevin from Comcierge Dept !

AccorHotels certified review
Anonymous Families - 06/11/2016

rooms were comfortable, staff was really helpful and with warm attitude. Restaurants offered quality food at reasonable prices.

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