Hotel - ibis budget London Hounslow
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Ibis Budget Hotel

ibis budget London Hounslow

20 28 Staines Road  For Car Park use 65 Grove Road  TW3 3PU 
TW3 3JS  LONDON
UNITED KINGDOM

1,185 reviews
TripAdvisor Rating Based on 1,185 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in public areas
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Limited outdoor car park (paying) (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in public areas
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Limited outdoor car park (paying) (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed
  • 100% non-smoking hotel

Catering

  • Snack & beverage machine
See all services

Hotel location

Our rooms

  • 148 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
    • 220/240 V AC
    • Automatic air control
    • Remote control TV
    • Work desk in all rooms
    • WIFI in your room
    • Toilets
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings
4.0/5 AccorHotels Rating Based on 1,738 reviews

Our guest reviews for ibis budget London Hounslow

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,185 reviews
TripAdvisor certified review
Family - 16/07/2017
« Very budget facilities for a not very budget price »

Room, breakfast and welcome very basic - given wrong room on arrival (double instead of twin) and we were told that there were no other rooms available until I said that we would expect a discount and then a twin was miraculously found! We paid £106 and found the room very small, the beds very narrow and the breakfast very limited.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen R, Thank you for your feedback. Firstly my apologies for the inconvenience regarding the service at the reception. I have to investigate this with my team and take action immediately in order to avoid this kind of situation in the future. Thank you once more for sharing your comments with us and we look forward in welcoming you again in the future. Kind regards, Andras Koczur General Manager

AccorHotels certified review
Stephen Solo - 15/07/2017
« Very poor night's sleep »

I had previously stayed at the location in June and it was fine. On this stay - my room 340 - suffered from 3 unusual bouts of the toilet/shower fan coming on in the night - 1.15am, 2am and 3.45am, On each occasion the fan ran so strongly that it created a vacuum in the room and the wind pulled through the window was very disturbing. I went to reception on the first time - a young man did come to look, he fiddled with switches and could not solve it. He apologised - advised the building was full and could not move me. He said he would make a note for the manager to get maintenance involved. My only way to solve was to sleep with the widow open but the noise from outside was sometimes as bad. He did offer free breakfast but I had already paid. I think this was one of the worst nights I have had in a hotel room in over 40 years of travel

AccorHotels certified review
Bob Families - 13/07/2017
« Good stay for an overnight »

Overall a pretty nice stay. This was just an overnight as we in transit on flights from Heathrow. Staff was very nice and friendly; gave us advice on places to eat. There was a Tesco express next door which was very convenient. The room was basic but adequate for our needs. The bathroom had a bad smell and the shower drain did not work well, flooding the floor. The beds were fine and the room was quiet from traffic noise. There were a couple of youth groups staying there, and there were noisy and inconsiderate of other guests.

AccorHotels certified review
Jon Solo - 12/07/2017
« Had worse.. »

Met by the sleeping drunk in the car park. Room hot, air con unit as noisy as the planes flying low over building. Staff friendly. Mattress felt poor, even for a budget hotel. Good location, and it does what it needs to, but I did not feel rested after my night here.

AccorHotels certified review
Travelers Couples - 12/07/2017
« Very welcoming »

Many receptionists, fast entrance, calm room, bus station not far, the toilets are separate from the bathroom, clean, confortable beds.

AccorHotels certified review
James Couples - 11/07/2017
« Nice Room but have been charged twice »

They put a "hold" on my card for the cost of the room when I had already paid in cash yet it is listed as a payment and I have still not been refunded the money. The room was nice but this "hold" is fu***** ridiculous.

AccorHotels certified review
Matt Couples - 10/07/2017
« An honest experience suiting us well for the night. »

Prompt and efficient

AccorHotels certified review
Mrs A. Families - 10/07/2017
« We felt generally quite relaxed »

I've never stayed in a Ibis Budget hotel. I found it quite busy in check in but staff were polite and friendly. The room was nice, comfortable and modern with everything we needed. A bit noisy when the window was open through the night because of building work over the road. The pillows were too hard so it was difficult to sleep comfortably. Shower was really good and had no problems at all. Got a really good iron and board from reception and received very prompt service. I wasnt told I needed to swipe my key card for the lift...maybe there should be a sign? Overall I was really happy with the appearance and service of the hotel and staff. Very close to where we needed to be at an affordable rate too.

AccorHotels certified review
Mahi S. Couples - 10/07/2017
« Bathroom was terrible.  »

The bathroom to our room was terrible as the water did not drain and flooded the bathroom and was flowing out in to the room. The floor was wet and disgusting and the shower was broken. It was impossible to control the flow of water. Once we complained they couldn't put us in another room and said all they could do is give us towels to place on the floor. It was horrible We paid 99GBP in cash for this room and the level of service and quality expected for this price was not met. Very poor standard and disappointing. We need to be compensated for such a horrible experience. It was rip off

AccorHotels certified review
Dave Families - 10/07/2017
« Pretty poor »

TV didn't work in the room. Staff not able to repair it over our 2 night stay. Woken at 1.00 a.m. by a group off school children constantly running up an down the corridor. This continued until around 2.15 a.m. During this time 1 twice went to the reception to complain, to be told that they were aware of the issue. I cannot understand why the teaching staff with this party were not called out of their room to address this disruptive behaviour. I don't want to be told the staff are aware of the issue, I wanted them to deal with it !!!!

AccorHotels certified review
Ajith Families - 10/07/2017
« Very bad night for my family »

I have used ibis before, but not a budget one... so may be my expectation is set right. However I have the following feedback. 1. The room was so claustrophobic for 3 of us. My son, 8 years, was on a bunk bed right on top of the main bed. 2. All of us didnt sleep well as the bed was quite uncomfortable to sleep on. 3. The bathroom had an opaque door with a hole at the door knob. I dont know about you guys, but my family is not comfortable taking bath in the open in front of our son. The room would suit a couple, but definitely not with kids. 4. We didt have the breakfast. But it appeared so short of items, you should really re-think on the stuff you put on for breakfast. And charge a decent money. £10 would still make it a budget hotel with a decent breakfast.

AccorHotels certified review
Anonymous Solo - 10/07/2017
« Pleasantly surprised »

I had to find a room last minute close to heathrow airport . All hotels next to airport were charging very expensive rates , this one not too far away , prompt check in and very clean room , A/c , wifi too . What more do you need for one nights sleep

AccorHotels certified review
Twinks Families - 08/07/2017
« Alright »

2.5 star for the room (too small for 3 pax) 3 star for cleanliness 4 star for location 5 star for staff (they were amazing!)

AccorHotels certified review
Tari Business - 08/07/2017
« Awful »

Awful

AccorHotels certified review
Oro Business - 08/07/2017
« Mr »

This is a great hotel that is well located with everything close and central . The room is spacious and the facilities are very good. Everything is so clean. The staff are very professional, efficient and helpful indeed. My special thanks for making my stay very good and special goes out to Andras, Stephanie, Bart, Ana and Ramona. These staff members are really excellent and have been very efficient with their great knowledge of information about the hotel services, airport, and transport. They made my hotel stay first class. Everything was good , clean and their was no noise so i was able to enjoy my rest . There were fresh towels everyday and my personal things were left inmy hotel room as I left it. I really highly recommend this great and wonderful hotel. Thanks again to the wonderful, intelligent and helpful staff that were always available to help. This is the cleanest hotel i have ever stayed in and would recommend this hotel to everyone ...so book early. This hotel is very popular because of its location and great services...they have a carpark too. Thank you IBIS keep up the good work.

AccorHotels certified review
Gerry N. Couples - 06/07/2017
« Clean and comfortable »

Clean and comfortable. Easy access to Heathrow. Just 3 stops on the underground

AccorHotels certified review
Mandy Couples - 06/07/2017

Hotel very clean staff very happy to help... air con not very good

AccorHotels certified review
Cintia T. Couples - 05/07/2017
« Miss »

:|

AccorHotels certified review
David Couples - 05/07/2017
« Good value for Money »

I found the hotel to provide everything I needed for the couple of nights my stay. The bed was a little hard for my liking, but not uncomfortable. The location of this hotel was great, as far as getting to the Tube station was concerned, but is in a rundown area of the city. The breakfast was a little limited in choice. Other than that I was happy with my stay.

AccorHotels certified review
Abigail L. Families - 05/07/2017
« Quick friendly easy convenient »

The check in crew is extremely kind and efficient. There was a rude dude checking in and they were still very kind and helpful. Quick and easy.

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