ibis budget Portsmouth 2 stars

TripAdvisor rating 3.5/5 1,473 reviews
ibis budget Portsmouth
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Room 1

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Hotel extras

Fresh throughout , with the friendliest team in the south, our affordable Portsmouth hotel offers all the mod cons, pet-friendly and 120 bedrooms with Sweet Beds and en suite power showers. Shared Public Outdoor Parking (permit required - at reception)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Portsmouth

Fratton Way
PO4 8SL
portsmouth
united kingdom

Tel: +442392736386

Fax: (+44)02392736405

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOUTHAMPTON At 35.41km / 22 miles

  • By boat

    HOVERCRAFT At 1.61km / 1 miles

  • By boat

    PORTSMOUTH PORT At 1.61km / 1 miles

  • By boat

    WIGHT LINK At 1.61km / 1 miles

  • By train

    FRATTON At 0.48km / 0.3 miles

GPS :50.795574, -1.066253

Our accommodations

TRIPLE - Room with a large bed and a bunk bed.

  • Max. number of persons: 3
  • Wireless internet in your room

DOUBLE - Room with a large bed for 2 people.

  • Max. number of persons: 2
  • Wireless internet in your room

TWIN - Room with twin beds

  • Max. number of persons: 2
  • Wireless internet in your room

Our guest reviews for
ibis budget Portsmouth

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

3,591 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,473 reviews

Peaceful. No issues.

Customer review rating 4.1/5

Simon Friends - 12/11/2019 Confirmed reviews AccorHotels

Check in was veey straightforward. The room was basic bit functional. The bathroom was a little rough around the edges but for the price was fine.

Dear SIMON A., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Great hotel

Customer review rating 4.1/5

Lisa N. Families - 11/11/2019 Confirmed reviews AccorHotels

Welcoming staff. Clean room,Great location for Portsmouth

Dear LISA N., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Budget but adequate

Customer review rating 4.1/5

Mike J. Solo - 11/11/2019 Confirmed reviews AccorHotels

Arrival was quick as I had checked in online, but a bit too quick as I was just given the key card and not any information such as the times breakfast was served. There was no information in the room at all, which was unusual, so I had to go back to the reception to ask, and also to get some shower gel. (In the Ibis I'd stayed in before, there was a dispenser in the bathroom.) The next morning, I noticed a blackboard which said you could ask for a kettle, shower gel, iron etc. This wasn't very obvious when I arrived. I slept adequately. The bed was comfortable but I prefer a thinner pillow, but I didn't ask if any alternatives were available as there was no information to suggest there might be. Also, as in many hotels, I could hear constant humming, probably of air-conditioning fans on the roof, but managed to sleep. The breakfast buffet was as much as I needed - fresh coffee, juice, cereal, fruit, pastries. Overall I am happy with what I got for the price, but I might bring my own pillow and earplugs next time as my sleep is easily disturbed.

Dear MICHAEL J., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. My talents and I are happy that you enjoyed your stay, I have taken on board your comments in regards to your arrival, All information in regards to the hotel should be given and i will discuss further with my team as this is not how we normally welcome our guests. The amenities in the room are different from an Ibis to and Ibis Budget as we only provide small soaps this is something that we are looking at improving as a brand. I can only apologies as this is something that my team and I work hard on is to ensure that our communication with our guests is clear and as much information is given. Our pillows are a brand standard however as we now know your requests we will make notes in your booking to make sure we order in different pillows to have for your next visit. Please contact me on your next visit and i will arrange a discounted rate for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com
Customer review rating 4.1/5

David Solo - 10/11/2019 Confirmed reviews AccorHotels

The staff were very friendly and it was super easy to check in and check out. The room was super clean and was perfect for one night. Plus was in a great location easy to get around.

Dear DAVID B., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Didn't stay

Customer review rating 4.1/5

Carol Couples - 09/11/2019 Confirmed reviews AccorHotels

No bar, no carpet in room. Parking is horrendous. Their overflow car park is at KFC!

Simple, no-fuss and most importantly - clean! Perfect for a short get-away in Porstmouth.

Customer review rating 4.1/5

S. Couples - 08/11/2019 Confirmed reviews AccorHotels

Pleasant and friendly staff made the whole experience enjoyable.

Dear SARINA A., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Good location, basic but functional room. good value for money.

Customer review rating 4.1/5

Paul B. Solo - 08/11/2019 Confirmed reviews AccorHotels

Ideal location for an evening football match. Free onsite parking was a bonus. A couple of fast food outlets across the road is useful. Room functional for needs, basic, but that was what I expected for the price. TV didn’t have ITV, Channel 4 or 5. Bed wasn’t very comfortable - thin basic mattress, I could feel the bed frame.

Dear PAUL B., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. Thanks for your lovely feedback in regards to my talents. In regards to your feedback about the beds we are looking to add new toppers for the mattress to help improve this and should be in place in the new year. We were experiencing issue with the t.vs but my talents would have been ale to come and rest the t.vs so that you had the channels restored, did anyone come and assist you with this? Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Second time of staying, everything you need in the room, made to feel welcome

Customer review rating 4.1/5

Hels Couples - 08/11/2019 Confirmed reviews AccorHotels

Big comfy double bed, plump pillows, only 2 of us, so no experience of using the overhead bunk. Light switches over the bed, easy to reach & control the various lights, & find the around the walls low lights great to leave on overnight. Sink in the main room, but well lit & mirrors around, nice warm shower. TV, hanging rail, coat hangers, hooks, towels & soap Ask for a kettle at reception & get mugs, coffee, tea, sugar & milk too. Dogs are welcome. Only downsides - 1) the stool in the room is not that comfy & would be nice to have 2 seats 2) small shower gel/shampoo pouch would be nice instead of 2 soaps 3) lack of hotel parking as you have to park over on retail park carpark

Dear HELEN S., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. My Talents and I appreciate all feedback and we are delighted that you enjoyed your stay at our hotel, I have taken on board your feedback in regards to the stools. It is brand standard for the stools and i do know that they are looking at new deigns for the rooms, so i will feed this back. In regards to the free car parking we only have limited space surrounding the hotel but do share with the other units in the estate. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Miss o.

Customer review rating 4.1/5

Miss O. Families - 08/11/2019 Confirmed reviews AccorHotels

Very quick and straight forward booking in, which was great.....the room had every thing we needed, pleasant and clean and loved the little complimentary bits:-)

Dear KATE o., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. Thank you for your kind feedback in regards to my talents and the hotel, we love having feedback so that we can work on the areas in which needs improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

basic and ok staff very helpful and friendly

Customer review rating 4.1/5

Anonymous Families - 07/11/2019 Confirmed reviews AccorHotels

television did not work in our first room but staff very helpful and moved us to another room.

Dear ANITA B., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. Thanks for your lovely feedback about the talents, apologies for the inconvenience of the t.vs we were experiencing issues and now all t.v's should be resolved if not the team can restore the channels. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

everything great

Customer review rating 4.1/5

G C. Couples - 07/11/2019 Confirmed reviews AccorHotels

as above everything very good

Dear GEOFFREY C., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Mrs. J. B.

Customer review rating 4.1/5

Mrs J. B. Families - 07/11/2019 Confirmed reviews AccorHotels

Was what I expected but would have liked 2 chairs in the room

Customer review rating 4.1/5

Mason D. Solo - 06/11/2019 Confirmed reviews AccorHotels

If I’m honest I’m not one to complain, I am ex forces and have slept since worse but to have paid £85 for that service was awful! Workers woke me up at 6:30 ish making racket downstairs! People walked into my room at 10am saying they were Housekeeping! Even though i had booked late check out till 2pm. When I checked in the girl at the counter gave me the wrong change which wasn’t really an issue just want professional at all! I complained and was told I could only have 20% of my money back and I’m not local so I took the 20% back however I would like all my money bank as to be quite frank it was awful!

Dear Mason D., Thank you for taking the time to tell us about your experience at the ibis budget Portsmouth. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. As you paid cash for your accommodation, cash payments we would normally ask for you to collect from the hotel as we need a signature for our finance team. However if you can provide me your bank details i can send to my accounts team to refund you as i will have your authorization via email. I also want to express how sorry i am am that you did not enjoy your stay with us. and all your feedback will be discuss with my team to ensure that we improve on the areas mention. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Tiny room poorly equipped

Customer review rating 4.1/5

Rick J. Families - 06/11/2019 Confirmed reviews AccorHotels

no air con in an overheated room No Loo lock Mattress poor quality Kettle had to be requested Parking poor and insecure 2 channels tv only More expensive and very significantly less good than Premier Inn. Staff were very pleasant and obliging.

Dear RICHARD J., Thank you for taking the time to tell us about your experience at the ibis budget Portsmouth. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. In regards to the A/C it is eco friendly and is controlled with the temperature outside of the hotel. So if the weather is cooler the a/c will provide heat. In our Branded Ibis Budget hotels we do not provide amenities in the room we do have them available at reception, we are looking at improving this with our head office team to bring a new standard to the hotel. On your next visit i will ensure to put notes in your booking so we provide this for you without asking at reception. Please contact me when you would like to return to the hotel and i will offer you a complimentary stay. We are looking forward to welcoming you again at Ibis Budget. Please do not hesitate to contact me during your next visit. Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Ibis Budget Portsmouth was just perfect for our 1 night stay. Good value. Clean and comfortable.

Customer review rating 4.1/5

John L. Couples - 05/11/2019 Confirmed reviews AccorHotels

It was so lovely to get to our room and find a small pot plant and a bag of sweets left for us by the staff. A most lovely touch. Thank you. We will be back to stay next time in Portsmouth.

Dear JOHN L., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com
Customer review rating 4.1/5

James H. Couples - 05/11/2019 Confirmed reviews AccorHotels

It was clean and comfortable and ideal for a one stop over

Dear JAMES H., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Everything provided for a comfortable stay

Customer review rating 4.1/5

Gail S. Couples - 04/11/2019 Confirmed reviews AccorHotels

Very nice welcome arrival from the staff - not left waiting around. Bags left in a secured room with tickets issued for bag pick up. Great room with fabulous en suite. Low noise pollution as windows very effective. Comfy beds and overall great stay. Already booked to go back!

Dear GAIL S., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. My talents and I are delighted to hear that you had an amazing stay at our hotel, we love to here all feedback but especially when we make our guests feel at home. We hope to welcome you back in our home again soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Clean great location

Customer review rating 4.1/5

Karen Friends - 04/11/2019 Confirmed reviews AccorHotels

Quick check in staff very helpful. Clean rooms great value

Dear KAREN G., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

mrs

Customer review rating 4.1/5

Sharon C. Families - 03/11/2019 Confirmed reviews AccorHotels

rooms were ok but no privacy for having a shower. staff could of been more informative, we were unable to park due to lack of parking spaces, we at to ask at reception what they advised, this information should of been given on checking in, staff were pleasant enough and tried their best. Breakfast was chaotic and disorganised, due to poor layout, the staff tried hard to keep up. Teas making facilities would of been very good to have in a room, if you are travelling with young children you do not want to be leaving them whilst you go down to reception for a tea/coffee. This particular hotel was well situated for the attractions and bus service was good, city centre is within walking distance

Dear SHARON c., Thank you for taking the time to tell us about your experience at the ibis budget Portsmouth. I am sorry that your experience did not meet your expectations, please allow me to apologise. We are working on all ares to help improve, and we always appreciate feedback from our guests to help us in this. We are improving day to day on the rooms and we will take on board your feedback put the improvements in. Please contact me if you wish to return to the hotel and i will offer you a complimentary stay. Many Thanks Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com
Customer review rating 4.1/5

Julie B. Solo - 03/11/2019 Confirmed reviews AccorHotels

OK to start but when mentioned problems to staff after being told they would be resolved to find nothing done

Dear JULIE B., Thank you for taking the time to tell us about your experience at the ibis budget Portsmouth. I apologise for the inconvenience of your stay and also disappointed to here that your feedback was not taking on-board by my team. If possible could you share with me what the issues where so that i can look into and see where i can improve. I will discuss further with my team as we normally try to resolve my issues that our guests occur straight away. Please contact me when you wish to return to the hotel and i will offer a 50% discount. Thanks. Sincerely, Alexandra Hodge General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com
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