ibis budget Portsmouth 2 stars

TripAdvisor rating 3.5/5 1,435 reviews
ibis budget Portsmouth
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Hotel extras

Fresh throughout , with the friendliest team in the south, our affordable Portsmouth hotel offers all the mod cons, pet-friendly and 120 bedrooms with Sweet Beds and en suite power showers. Shared Public Outdoor Parking (permit required - at reception)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Air conditioned
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Portsmouth

Fratton Way
PO4 8SL
portsmouth
united kingdom

Tel: +442392736386

Fax: (+44)02392736405

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    SOUTHAMPTON At 35.41km / 22 miles

  • By boat

    HOVERCRAFT At 1.61km / 1 miles

  • By boat

    PORTSMOUTH PORT At 1.61km / 1 miles

  • By boat

    WIGHT LINK At 1.61km / 1 miles

  • By train

    FRATTON At 0.48km / 0.3 miles

GPS :50.795574, -1.066253

Our accommodations

TRIPLE - Room with a large bed and a bunk bed.

  • Max. number of persons: ‌3
  • Wireless internet in your room
  • Business Desk(...)

DOUBLE - Room with a large bed for 2 people.

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Business Desk(...)

TWIN - Room with twin beds

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Business Desk(...)

Our guest reviews for
ibis budget Portsmouth

100% genuine reviews from our guests

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AccorHotels Rating 4.1/5

3,265 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,435 reviews

Poor air conditioning

Customer review rating 4.1/5

E Couples - 15/06/2019 AccorHotels certified review

The room was very basic but to be expected for a budget hotel. The room was quite stuffy. However, the air conditioner would only go on to cool air if the outside temperature was 20 degrees or over. It is unlikely to get those temperatures at night! So, it would only blow warm air. There was a small window but it would only open a few inches (for safety reasons, which I understand) so it was impossible to cool the room down. Also, the tv signal constantly failed, making it virtually impossible to watch it. The bathroom was perfectly acceptable for a budget and the staff had an approachable and friendly manner.

Dear ERIC S., Thank you for taking the time to tell us about your experience at the ibis budget Portsmouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chelcei Deputy General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

A very easy stop over prior yo holidsu

Customer review rating 4.1/5

Helen Couples - 15/06/2019 AccorHotels certified review

It syarted with Gabi who was helpgul and knowledgable about how to get about the area and where to eat. A good start to our departure the following day.

Dear ANTHONY W., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback about a team member. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chelcei Deputy General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Just the job for a one night stay.

Customer review rating 4.1/5

Richard Families - 15/06/2019 AccorHotels certified review

Everything that we expected with Ibis. Very good.

Dear RICHARD F., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chelcei Deputy General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

It does what it says

Customer review rating 4.1/5

Jim S. Solo - 14/06/2019 AccorHotels certified review

Bed was hard but a budget hotel

Dear JIM s., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. The hotel has recently come under new management and appreciates your feedback and will be making the necessary changes. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chelcei Deputy General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Great overnight stay

Customer review rating 4.1/5

Dave S. Couples - 14/06/2019 AccorHotels certified review

We stayed overnight at the hotel prior to catching an early ferry. Ideal location. It was very clean and comfortable. The staff were very helpful and friendly. We would recommend this hotel.

Dear DAVID S., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kinds Regards, Chelcei Deputy General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Made most welcome

Customer review rating 4.1/5

Geoff Business - 13/06/2019 AccorHotels certified review

Great friendly staff on reception. Room was clean a nd tidy

Dear GEOFF B., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chelcei Deputy General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Comfortable

Customer review rating 4.1/5

Charlie Families - 12/06/2019 AccorHotels certified review

Room was clean. Staff were great. Only one down side having stayed in a few ibis budgets paying 1.50 for coffee is a bit steep for such a small cup

Dear CHARLIE M., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chelcei Deputy General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

it served it's purpose

Customer review rating 4.1/5

Duncan W. Business - 10/06/2019 AccorHotels certified review

Functional

Dear DUNCAN W., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chelcei Deputy General Manager ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Great value

Customer review rating 4.1/5

Jo S. Families - 10/06/2019 AccorHotels certified review

Stayed a couple of times now and always been very happy , rooms are comfy, very clean, staff are so friendly, helpful. Breakfast is good value for money !

Dear JOANNE s., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chelcei Deputy General Manager ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Good Value Hotel

Customer review rating 4.1/5

Greg Couples - 10/06/2019 AccorHotels certified review

Good price, friendly staff, clean and comfortable room. Location is ok, a short taxi ride or 30mins walk to the town centre or seafront.

Dear GREGORY W., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chelcei Deputy General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

terrible

Customer review rating 4.1/5

Bruce Families - 10/06/2019 AccorHotels certified review

got given room 13, just beyond double doors as soon as one leaves reception to go into main building. The hotel let some youth enter the hall and make a lot of noise at 3am. Woke us all up.

Dear BRUCE L., Thank you for taking the time to tell us about your experience at the ibis budget Portsmouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Chelcei Deputy General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Need bigger towels

Customer review rating 4.1/5

Anonymous Couples - 09/06/2019 AccorHotels certified review

The room was fit for purpose, only thing would have made it better would have been bigger towels or at least two towels per person. Also I’m glad I brought extra pillows. Other than that, clean room, relatively comfortable bed and suited us for one night. If you want a bargain budget room then this is the place to stay

Dear PATRICIA L., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth and I am pleased to hear that the facilities in the hotel met your needs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelcei Deputy General Manager ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Mr

Customer review rating 4.1/5

David H. Couples - 09/06/2019 AccorHotels certified review

Distant and very nice

Dear DAVID H., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Chelcei Deputy General Manager ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Dirty, smelly and lack of parking

Customer review rating 4.1/5

Karen Couples - 09/06/2019 AccorHotels certified review

We were very dissatisfied with the facilities. There are only a small number of hotel parking spaces and then you are sent to B&Q car park. The room smelt and the sheets were grubby and stained. It was very overpriced, most we would expect to pay would be £20 a night and even then we would not stay there again.

Dear KAREN P., Thank you for taking the time to tell us about your experience at the ibis budget Portsmouth. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. The hotel has recently come under new management and will be investigating and taking the appropriate action, I can only express my sincerest apologies as this is not the service we strive to achieve. We appreciate you sharing your concerns, If you would like to contact me in regards to your experience please use the email below. Sincerely, Chelcei Deputy General Manager ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

A pain

Customer review rating 4.1/5

Anonymous Business - 09/06/2019 AccorHotels certified review

Booked for close family who were helping run DDay75 despite inputting in all credit card details on website so family didn’t have to pay anything staff were insisting family pay owing to saver rate having been booked. No mention of this on website and staff very unhelpful and insisting card holder had to be present which was not possible. All in all a pain in the backside and never had this trouble / issue in any other hotel.

Dear RACHEL O., Thank you for taking the time to tell us about your experience at the ibis budget Portsmouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The booking you have made was a best flexible rate so no payment will be made until arrival. Unfortunately we are not able to take payment from a card unless booked on prepaid or having written authorization from the card holder, I apologies for the inconvenience this may have caused you. We appreciate your sharing your concerns, and hope this will not deter you from staying with us again. Kind Regards, Chelcei Deputy General Manager ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Clean, convenient, great staff but noisy and no kettle available

Customer review rating 4.1/5

Steve Families - 06/06/2019 AccorHotels certified review

Ground floor room 13 was noisy as door to reception was wedged open from early morning. Also lots of rushing wind noise made it feel like we were in a low budget horror film! Staff were great though.

Dear STEPHEN H., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. I am pleased to hear you thought our staff were great during your stay. In regards to the door being wedged open I can only apologies that this made an impact on your stay and I will be sure to pass on your comments to housekeeping. Thank you again for sharing your experience, and I hope this will not deter you from staying with us again. Kind Regards Chelcei Deputy General Manager ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Clean, comfortable room, very helpful staff

Customer review rating 4.1/5

Linda Families - 05/06/2019 AccorHotels certified review

Very efficient reception staff & helpful at all times.

Dear LINDA H., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards, Chelcei Deputy General Manager ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Mr T. A.

Customer review rating 4.1/5

T. A. Couples - 03/06/2019 AccorHotels certified review

I was staying in the Ibis budget in Portsmouth for a night after attending a festival. We arrived a little earlier than the check in time, but spoke with a lovely young girl who was able to let us check in and let us know what room number we would be and receive keys early which was perfect for us as we wouldn't be back until much later that day. The room was clean and perfect for what we needed.

Dear A. T., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Chelcei Deputy General Manager ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Very Disappointed

Customer review rating 4.1/5

M. Business - 03/06/2019 AccorHotels certified review

We arrived back late to find no parking available (despite the website saying plenty of parking was available and no reservation needed) and ended up parking at the trading estate across the road. The reception area was full of teenagers getting drunk on a crate of beer they had bought.

Dear LESLEY M., Thank you for taking the time to tell us about your experience at the ibis budget Portsmouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. In regards to parking, as the hotel is located on a site the parking in front of our hotel is also considered as part of our parking. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Chelcei Deputy General Manager ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com

Parking rather limited

Customer review rating 4.1/5

M H. Families - 02/06/2019 AccorHotels certified review

All else was perfectly satisfactory

Dear MERILL H., We very much appreciate your comments regarding your stay at the ibis budget Portsmouth. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chelcei Deputy General Manager Ibis budget Portsmouth Pompey Centre | Fratton Way | Portsmouth | PO4 8SL | +4…86 Fax: +4…05 |  h6… | Web: ibis.com
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