Hotel - Novotel London Paddington
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Novotel Hotel

Novotel London Paddington Hotel

3 Kingdom Street  Sheldon Square  Paddington 
W2 6BD  LONDON
UNITED KINGDOM

2,471 reviews
TripAdvisor Rating Based on 2,471 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Indoor heated pool
  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 206 rooms
  • 100% non-smoking hotel
  • 11 rooms for people with reduced mobility
  • 24 family rooms
  • 22 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Automatic temperature control
    • Web TV
    • Telephone
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 9,167 reviews

Our guest reviews for Novotel London Paddington

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,471 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Gaurav G Couples - 17/09/2017
« Business Hotel tucked behind Paddington Station »

Novotel Paddington is best suited for the business traveller and for someone who is carrying minimal luggage. Located very close to Paddington station and at the start of the Little Venice area, its set in an office area admist an open amphitheatre closeby. Good for a short stay and for single or business travellers

AccorHotels certified review
Anonymous Business - 15/09/2017
« Okay »

Okay room, window facing building!, average breakfast

AccorHotels certified review
Annie G. Families - 15/09/2017
« Everything worked really well for us . »

We stayed for 8 nights as temporary accommodation in a suite with our 14 year old daughter. Breakfast and facilities were really good, great to have a swim and steam after school.

AccorHotels certified review
Anonymous Business - 15/09/2017
« good stay at novotel paddington - again. »

Breakfast was improved somehow from before. Very nice. Pillows could be softer, or there could be alternative pillows where to choose from. Conditioner could also be provided in non-exclusive rooms. I would also very much like to see a map of recommended running routes nearby. this could also be an additional service in your web sites, as I know many of the business travellers prefer hotels with a good running route instructions. A small thing to do here also.. Overally, clean and nice, good location.

AccorHotels certified review
Zilungile B. Couples - 15/09/2017
« Superb »

Excellent, the staff is friendly, responds promptly and is eager for o serve. The food is lovely, beautifully displayed and promptly refilled.

AccorHotels certified review
Anonymous Couples - 15/09/2017
« Very good »

Room was quiet. Service was fast and checking in/out was easy. Things to improve: The room had a separate toilet with no wash basin, which was a little bit odd. You had to go the separate bathroom to wash your hands.

AccorHotels certified review
Nick Business - 15/09/2017
« potentialy »

old rooms, very expensive, good breakfast, good location. need a refurbishment. great assistance received at the desk from italian workers

AccorHotels certified review
Stuart L. Couples - 14/09/2017
« Great hotel »

Outstanding location right next to Paddington Stn and Little Venice . Roomspotlessly clean food excellent great friendly efficient staff I would highly recommend this hotel

AccorHotels certified review
Anonymous Couples - 14/09/2017

Inadequate outlets for appliances and cell phone charging. Appreciated the toilet in separate room from the shower/tub/sink.

AccorHotels certified review
Not W. T. B. N. Business - 14/09/2017
« Very nice to be welcomed back/and remembered to a hotel I used to use at least twice a year. »

Very Pleasant relaxed so able to do our business discussions without worries.

TripAdvisor review
Couples - 14/09/2017
« Good location, nice hotel, very good staff. »

We stayed there 3 nights. Location for us was very good, 5 minute walk from Paddington station and Heathrow Express. Set in among new office buildings on a new development, close to Paddington canal. There is a Sainsbury local 2 minutes walk away, and some restaurants nearby which we did not use. The staff were excellent, and friendly. Room was very nice, large TV and good wifi. We were in 619 and on our 2nd morning - the shower water was lukewarm. We reported it, and guy arrived within 10 minutes and said he would have to come back and repair later that day. As we were going out immediately, and not coming back until later at night, we declined the offer to change rooms - but we should have done as problem remained the next morning. So partly our fault for not moving room. The breakfast was very good, and overall we were very happy with the hotel. It was quiet, even although it is next to the railway line. We walked to Hyde Park in 15 - 20 mins, same to Marleybone Station. Very close by there were plenty restaurants/bars.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for your review, I am delighted that you enjoyed your visit to the Novotel London Paddington whilst visiting London. I am sorry to read that the shower in your room was luke warm and I can assure you that this has since been addressed with our maintenance team. I do hope to welcome you back to the hotel again and assure you that the shower will be on good working order. Kind regards, Sharon Thandi General Manager

AccorHotels certified review
Anthony D. Couples - 13/09/2017
« Mr »

Lovely location and suited our purposes. Room was comfortable and clean. Water from shower not very hot, though this makes for very quick showers. We tried to think how this was helping the environment.

AccorHotels certified review
Anonymous Couples - 13/09/2017
« Satisfactory, front desk helpful »

Room tired particularly bathroom

AccorHotels certified review
Catherine Couples - 12/09/2017
« Room was too warm »

It was adequate but the room was too warm and the bed overly firm.

AccorHotels certified review
Caroline D. W. Business - 12/09/2017
« Unacceptable »

I broke the bone in my foot coming from the bathroom as the bed was so close to the bathroom I managed to kick the leg of the bed and when I told reception they did not want to know, offered no assistance what so ever. I managed to walk to Paddington station get a train to Heathrow and fly back to Dublin. I received medical attention and discovered I broke the bone over my middle toe. I suggest as the leg is sticking out from the bed and is quite large, that it is covered with a sponge substance to prevent further accidents

AccorHotels certified review
Nicolag Families - 12/09/2017
« Lovely hotel »

We has a lovely stay, staff very nice and friendly.

AccorHotels certified review
Benjamin Couples - 12/09/2017
« Nice hotel, shame about the privacy issues! »

I booked this hotel for it's handy location for a weekend away with my partner. The hotel was clean and modern and I cannot complain about the hotel in general. What really annoyed me was unexplainable and should never have happened. We checked into the hotel around 2.30pm on Saturday and went to our room to drop off our bags before heading out for the afternoon. The room was clean and tidy. We decided to chill out in the room before heading out and before long we were doing what any young couple would do on a weekend away without the kids. Both my partner and I were more than a little annoyed and embarrassed when a member of the cleaning staff walked in on us repeatedly saying "hello". It was obvious what we were doing, why continue to walk into the room? There was no reason for her to be there as the room had already been cleaned and we had checked in!! She said sorry and walked out. At that point the mood was ruined so we just laughed it off and headed off out. All was fine until the next morning. We grabbed an early breakfast which was excellent and headed back up to the room. We were cuddled up on the bed together when guess who's back, and this time she's brought a friend! At that point I politely marched them out and slammed the door behind them. Thoroughly annoyed we grabbed our bags and left. So much for a chilled morning with a 12 o clock checkout! I can honestly say that this is a smart hotel but if watching couples in bed is company policy then you should perhaps advertise it on your website as I am not into that!!! A note to the cleaning staff, thank you for ruining any romantic moments my partner an I were trying to enjoy alone.

AccorHotels certified review
Anonymous Business - 11/09/2017
« OK »

OK room but the room is not very high standard. Constant sewage smell in the bathroom.

AccorHotels certified review
Jan Friends - 11/09/2017
« Jan »

Just perfect

AccorHotels certified review
Kevin A. Couples - 11/09/2017
« Clean friendly and efficient »

Great situation,very clean,staff very friendly and efficient.Excellent breakfasts

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