Hotel - Novotel London Paddington
Novotel Hotel Novotel Hotel

Novotel London Paddington Hotel

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4.0/5 2,574 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Leisure and activities

  • Indoor heated pool
  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 206 rooms
  • 100% non-smoking hotel
  • 11 rooms for people with reduced mobility
  • 24 family rooms
  • 22 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Automatic temperature control
    • Web TV
    • Telephone
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 10,557 reviews

Our guest reviews for Novotel London Paddington

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,574 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Richard S. Business - 14/02/2018
« Expensive and »

I didn't believe my stay was good value for money - it was difficult getting through to room service and the food was expensive, the room was adequate but not worth the price paid.

AccorHotels certified review
Fred R. Couples - 14/02/2018
« Very pleasant overnight stay »

All very straightforward and comfortable

AccorHotels certified review
Anonymous Families - 14/02/2018
« good »

friendly staffs, warm and spacious room.

AccorHotels certified review
A B. Families - 13/02/2018
« Superb!! »

Amazing from start to finish!

AccorHotels certified review
Francesca Solo - 13/02/2018
« Comfortable and convenient »

The room was great, and the amenities were also everything I needed. Breakfast was delicious! The room wasn't very clean though, as it was clear the previous guest had just moved out- the in-dining menu was filled out by her and there were hairs in the bed and bathroom. I needed to extend my stay by a few hours and found the cost quite high, but overall it was still a great experience thank you.

AccorHotels certified review
Dreams Solo - 13/02/2018
« Nice hotel »

I always enjoy visiting the Novotel Paddington. Easy check in and check out, nice rooms, good breakfast, rooms are quite clean and staff is always available. It is convenient to Paddington Station to catch the tube, Heathrow Express or rail. There are also closeby restaurants and snack shops.

AccorHotels certified review
Phil Couples - 13/02/2018
« Better than expected »

Nice room, good location, good service. We really enjoyed. Thanks

TripAdvisor review
Couples - 13/02/2018
« Comfortable hotel not far from Paddington station »

Stayed for one night in transit. Comfortable bed, reasonable sized room though not really Novotel standard - more like a slightly upgraded Ibis. Breakfast probably the best part of the stay with lots of hot/cold choices and fresh food.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your review with regards to your recent stay here at the hotel. I was pleased to read that you enjoyed our selection at the breakfast buffet which my team here have been working on. In the meantime, I wish a very pleasant week. Kind regards Sharon & The Team

AccorHotels certified review
Oscar Families - 12/02/2018
« Nice stay and friendly staff! »

Very nice stay. Service minded and friendly staff. Clean and tidy room. Really good breakfast, with large variety of meat, fruits and cheeses.

AccorHotels certified review
Paul S. Couples - 12/02/2018
« Mr Paul S. »

A very comfortable stay overall, apart from hard pillows which were too high.

AccorHotels certified review
L. M. Business - 12/02/2018
« As expected »

Congratulations for the improved breakfast set up. Well furnished and no need to wait after the coffee.

AccorHotels certified review
Ulisses F. Couples - 12/02/2018
« Cold swimming pool »

Cold swimming pool

AccorHotels certified review
Jane H. Business - 12/02/2018
« Too hot »

I stayed in the hotel on a Friday & Saturday night. On the Saturday morning I was up from 3am and couldn't get cool. I had the "air con" down to the minimum it would go, I had the window open and the curtain open (which meant I could easily be seen if anyone was in the offices opposite) and was far too hot. I couldn't sleep at all. On leaving at 7am I complained to the front desk who told me to turn off the "air con" as it might be heating the room. I asked for a fan to make sure I could sleep the following night. I came back to my room at 3.30pm and there was no fan so went back downstairs on my way out and asked for one again or to move rooms. I came back at 6.30 and there was no fan and the room was still hot. I gave up. I slept with a wet towel on my feet to keep cool, with the window open (it was 1 degree outside) and the curtain open. I couldn't sleep until the trains stopped as they were so noisy and of course couldn't close the curtain as it would be more unbearable. To add to that, the fridge didn't work (or I may at least have had cool water), and smelt musty. I got no apology, no offer of assistance and it's actually that that makes me most dissatisfied. At a very minimum I expect someone to say sorry for this. This is terrible service. If you can't cool the rooms then you have to offer something else.

AccorHotels certified review
Anonymous Couples - 12/02/2018

Clean room, very good facilities; however, the lifts are pretty old and it seemed like the hotel was a bit stingy with tea/coffee in the room . Brilliant noise isolation for such a noisy area though

AccorHotels certified review
Lissa Solo - 12/02/2018
« Great »

Clean. efficient. Near enough to station.

AccorHotels certified review
Owen Couples - 12/02/2018
« Good overall stay »

We stayed for 1 night. Good location - would help if the pre stay email mentioned which exit from Paddington station to take as we walked 10 minutes in the wrong direction! Reception efficient and helpful, room good size. Only negative is that room temperature was far too hot and the air condition control didn’t reduce it by much. Great breakfast.

AccorHotels certified review
Helen W. Couples - 12/02/2018
« Mostly very good, some negatives »

Overall we enjoyed the stay, very good breakfast,one criticism though, there was no cloth when you were cutting the bread so the bread had to be held, not hygienic. Also there weren’t any handrails in the shower or over the bath. The staff were lovely, friendly and helpful. My husband had an awful meal which he had to send back, Ploughman’s which was very poor and not fresh, toast instead of Crusty bread, cheese slices,no coleslaw, looked as though it had been prepared in the morning. The girl serving us was very good, and we have no complaints about the way it was handled, we weren’t charged, but spoilt the meal, mine was very good!

AccorHotels certified review
Joshua L. Couples - 11/02/2018
« Pleasant stay with good facilities »

Room was nice, online check in was easy. PC facilities with printing were extremely helpful. However credit card hold taken 48 hours before my stay has yet to be released nearly 48 hours after my check out.

AccorHotels certified review
Elle Friends - 11/02/2018
« Great Hotel »

Nice quite hotel in a good location.

AccorHotels certified review
Anonymous Business - 11/02/2018
« very acceptable »

friendly staff comfortable lodgings

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