Novotel Bengaluru Outer Ring Road Hotel 5 stars

TripAdvisor rating 4.5/5 1,573 reviews
Novotel Bengaluru Outer Ring Road
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Room 1

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Hotel extras

  • Located nearby to major IT offices in Outer Ring Road Sarjapur

  • Features 7 meeting rooms & can host 6 to 200 attendees

  • Special Poolside dining outlet near poolside with a view

  • Ultra modern theme rooms with Wi-fi &smart television connectivity

  • Multi-functional lobby & well-equipped fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5 PMPaying
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel Bengaluru Outer Ring Road

Opposite RMZ Ecospace Business
Park Marthahalli Sarjapur
Outer Ring Road
560103
bengaluru
india

Tel: +918066705000

Fax: (+91)8066705001

Contact email

Check-in from 14h00

Check out up to 12h00

  • BIA :   8

  • BMTC :   8A ECOSPACE STATION

  • By plane

    BANGALORE INTL At 48km / 29 miles

  • By train

    MAJESTIC At 20km / 12.43 miles

  • By train

    YESHWANTHPUR At 26km / 16.16 miles

GPS :12.929939, 77.683302

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Premier Room King Size Bed

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu
  • Iron

Deluxe Room 1 King Bed

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu
  • Iron

Deluxe Room Twin Beds

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu
  • Iron

Premier Executive Floor 1 King Bed Lake View

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu
  • Iron

MYROOM Soccer Room

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu
  • Iron

MYROOM Fair Trade Room

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu
  • Iron

MYROOM Musical Room

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu
  • Iron

Suite 1 Double Bed Executive

  • Max. number of persons: 4
  • Area: From 52
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu
  • Iron

Our restaurants and bars

DÉLICE

Type of cuisine: Gourmet

Delice is a 24-hour specialty cake and gourmet shop that presents a delightful selection of authentic breads, cakes, French pastries and chocolates.

Lunch

08:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BLUE TERRAIN

Type of cuisine: Barbecue

At Blue Terrain, savour the pool side dining experience with your loved ones over aromatic grills and delicious barbeque delicacies on offer and an exquisite bar serving refreshing signature cocktails and selection of spirits.

Dinner

18:30 - 01:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE SQUARE

Type of cuisine: International

An idyllic destination for relaxed corporate lunches on weekdays, and fun interactive family dining on weekends, The Square is especially popular for its lavish and sumptuous buffets with three live cooking stations set against modern European décor.

Lunch

06:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHEZ NOUS

Photo non contractuelle / Strictly non binding

The French Café & Bar is open 24/7 and sets the perfect ambience to unwind and relax in the evening over exotic Chai'-tinis- personally trademarked by our bartenders involving tea decoctions infused with alcohol.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 154

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
Novotel Bengaluru Outer Ring Road

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

3,768 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,573 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Not a good stay

Customer review rating 4.3/5

Satish Business - 07/10/2019 AccorHotels review

I stayed in this hotel for couple of days. Here is my overall experience 1) Food was quite bad. I ordered Pompret for dinner. It was stale. Never seen such a bad quality product served in any other 5-star hotel. 2) It took very long to serve dinner. I had to call multiple times and finally it got served after an hour. It was same experience for other colleagues who were in this hotel. 3) Even buffet dinner was not a good experience. Food served were not up to the mark.

Dear Satish K., Thank you for taking the time to tell us about your experience at the Novotel Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have carefully noted your feedback regarding the quality of the food especially the fish and the delay in the service at the restaurant.I have personally taken it up with the Food and Beverage Manager of the hotel along with the Executive Chef of the hotel.Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Pleasant stay!

Customer review rating 4.3/5

Zahir L. Business - 07/10/2019 AccorHotels review

Room and facilities were satisfactory! I enjoyed the use of the gym, pool and jacuzzi. Pleasantly surprised that the jacuzzi was heated. Breakfast was good, even had the dinner buffet for one night and a few drinks at the lounge. I would like to commend the hotel for using glass bottles for the complementary water in the rooms! If I were to nitpick about something, it's the Novotel channel on tv. Not the channel itself, but the default volume that it's set at makes it very shocking as the Novotel channel music is very loud. I would suggest lowering it as it happens every time I turn the tv on.

Dear Mohamad Zahir B., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Also, I have carefully noted your feedback regarding the volume of the TV channels and will definitely look into this.Thank you so much for highlighting it to me as honest feedback like yours helps me to understand our areas of improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

business trip with partner

Customer review rating 4.3/5

Emma Business - 07/10/2019 AccorHotels review

good as always, but disappointed as we stayed over a weekend, and were only told on Friday of closure of the restaurant. Poor preparation in advising guesses.

Dear Emma Georgina F., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. I am glad that you had a pleasant stay with us. However, my apologies for the inconvenience caused to you due to the shut down of the restaurant. It came as an urgent requirement and were left with no option hence, we had to organize it in Ibis. Please accept my apologies for the same. Thank you again for sharing your experience, and I assure you that your next visit with us will be memorable. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Awesome stay

Customer review rating 4.3/5

Gourav M. Business - 06/10/2019 AccorHotels review

Had a great and comfortable stay. Hospitality was the best. Thanks

Dear Gourav Deep Singh M., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Awesome

Customer review rating 4.3/5

Pushpal M. Business - 05/10/2019 AccorHotels review

Great staff and good property to stay at.

Dear Pushpal M., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Good

Customer review rating 4.3/5

Rajeev G. Business - 03/10/2019 AccorHotels review

Good

Dear Rajeev G., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

everyone was very friendly and helpful - especially anthony, jewel & jatin at conciere and sandip at bar

Customer review rating 4.3/5

Henna Business - 02/10/2019 AccorHotels review

experience was fantastic - everyone was so welcoming and lovely to chat to and I felt like a very valued customer. I stayed at the hotel for 3 weeks and felt very valued. when I would go to the bar I was always acknowledged and Sandip would assist with anything required from the pool bar area. From concierge perspective Anthony, Jewel and Jatin were very helpful and always provided exceptional service. Anthony deserves special commendation for going above and beyond to assist myself whenever I required.

Dear Henatta Rashid P., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Anthony, Jewel, Jatin and Sandip. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Average experience not worth the price

Customer review rating 4.3/5

Badri N. Business - 02/10/2019 AccorHotels review

I stayed at the hotel for 2 nights. The sitting furniture in the room was dusty and not cleaned properly. When I ordered room service, it took almost 40 mins though I was told 20-30 mins and even there the order was not what I had asked for. I had asked for a club sandwich and was offered it with fries or salad - I chose fries. The waiter brought it with a salad. When I pointed this out he initially insisted it comes with the salad only and then finally did get the fries.

Dear Rajagopalan N., Thank you for taking the time to tell us about your experience at the Novotel Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. With regards to the cleanliness and in room dining services, I have taken this up with the respective Department Heads to look into it immediately. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

My stay was very pleasant.

Customer review rating 4.3/5

Anonymous Business - 01/10/2019 AccorHotels review

I found the hotel staff to be very helpful. My only comment would be to provide complementary bottled water in the room.

Dear Nicola W., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. With regards to complementary water bottles, we do provide them but in glass bottles as we have recently switched from plastic to glass as we believe that it is our responsibility to give back to the society. I am sorry for the inconvenience caused. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Very disappointed

Customer review rating 4.3/5

Amit Business - 01/10/2019 AccorHotels review

Poor service facility and rooms were smelling. Dinner restaurant was closed for maintenance work during our 2 days stay which was one of worst experience. I will never choose novotel now for my stay.

Dear Amit S., Thank you for taking the time to tell us about your experience at the Novotel Bengaluru Outer Ring Road. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.I am sorry for the inconvenience caused to you because of the maintenance work at the restaurant.Also I have taken up your feedback regarding the smell in the room with the respective Head of the Department. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

great service, hotel was reasonable for the price

Customer review rating 4.3/5

Dominic Business - 30/09/2019 AccorHotels review

Hotel staff were really good

Dear Domenico Anonio B., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

First class service and attention.

Customer review rating 4.3/5

Gino Business - 30/09/2019 AccorHotels review

First class service and attention. All staff were flawless. Special thanks to Suman (waiter from restaurant) for looking after me on departure. Domestic Accor Hotels in Australia take note, you're no where near this standard.

Dear Gino D., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team especially with Suman. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

At expectation

TripAdvisor rating 4.5/5

fernandomarafon Business - 30/09/2019 TripAdvisor review

I use to come in this hotel and was very well welcomed and relaxed. This time not all went well, I had to wait 15 mins to have my room ready (was 8 pm and not morning ... ) and went I went for dinner in the restaurant at 10.30 pm most of the food was finished or like pizza very cold. If the restaurant is open till 11 or 11.30, I'm expecting the same level of quality than 7pm. Hope next time will be better

Simply great!

Customer review rating 4.3/5

Abirami T. Business - 27/09/2019 AccorHotels review

It was nice, relaxing and safe environment to stay, it’s been my third or fourth stay here . That itself tells how satisfied I am . Staffs are very friendly and extremely helpful indeed. I would like to thank below staff members for their excellent service and hospitality . KP - he always go extra mile to serve the customers, well done KP and keep it up! Adithya and Kanishka- friendliest front desk managers with warm and friendly nature to give the very good impression about the hotel, thank you guys for your service ! Vijay- I noticed him during my each visit how swiftly he handles the taxi service , he is really a great asset to Novotel Varun - excellent captain with friendly smile , staffs looks happy under him I must say! Way to go Varun, well done! Suman- I think he is the one serving Dosa.. well done and keep smiling ! And they guy ( sorry I forgot his name) who made me to cut the cake — thank you for the cake, thank you for making me the wonderful mocktail And the person who did my laundry and do the housekeeping - thank you guys, you are simply fantastic.

Best Hotels in Bengaluru

Customer review rating 4.3/5

Venkatakrishnan S. Business - 27/09/2019 AccorHotels review

Stay and food was wonderful. Everything was done as per the agreed term and also within stipulated timeline. Staff were helpful and kind.

Dear Venkatakrishnan S., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road
Customer review rating 4.3/5

Amit Business - 27/09/2019 AccorHotels review

The only issue i had was the hot water did not work in my room for the 1st day. I went to the front desk and they tried to explain to me what I was doing wrong (I did nothing wrong). Then, I found somebody to help me. Other than that my stay was great

Disappointing

Customer review rating 4.3/5

Chris Business - 25/09/2019 AccorHotels review

Not up to the standard of Novotel hotels I have stayed at in other countries. Very poor food choices and bad service at the pool side bar.

Felt like home

Customer review rating 4.3/5

Anonym Business - 24/09/2019 AccorHotels review

Great stay and very welcoming staff. There was nothing to complain about.

Dear Soumyo Jyoti P., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

Very enjoyable stay

Customer review rating 4.3/5

Ian Business - 23/09/2019 AccorHotels review

This hotel is perfect for business travel.

Dear Ian K K., We very much appreciate your comments regarding your stay at the Novotel Bengaluru Outer Ring Road. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maverik Mukerji General Manager Delegate Novotel Bengaluru Outer Ring Road

False Promise given to credit Accor Rewards Points to compensate poor service

Customer review rating 4.3/5

Ds Business - 23/09/2019 AccorHotels review

I had bad experience on my stay. The washrooms were not cleaned properly at the time of check-in The phone in the room was not working - Multiple people came to the room to fix but nothing works and everytime I have to place any order, I had to come down to reception to place my order - Horrible. Food ordered in the room was very oily and cold and reported the same to the reception but nothing worked. There were multiple issues and I reported it back to the reception folks and even at the time of check-out. It was promised that they will credit 12K Accor Rewards Points as a gratitude and compensate my poor experience with this Hotel, but I haven't seen anything on my account. Never expected this type of experience from Hotel like Novotel for Silver Member (3…3801). Am afraid of recommending this hotel to other colleagues of Mine in Microsoft. If you committed for Accor points to be credited as gratitude, you should do that.

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