Hotel - Sofitel Mumbai BKC
Sofitel Hotel Sofitel Hotel

Sofitel Mumbai BKC Hotel

5.0/5 4,962 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Luxurious and contemporary, all rooms feature timber wood floors, innovative design, air conditioning, satellite television and dramatic bathrooms with oversized tubs and separate showers. 40-inch LCD TVs and High Speed Internet connectivity.

  • 302 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 50 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • Direct dial telephone
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 5,678 reviews

Our guest reviews for Sofitel Mumbai BKC

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 4,962 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Jason Business - 09/08/2018 AccorHotels certified review
« Understated luxury »

It's a very luxury hotel. You will feel very relax after you drink the flower tea. I like the sleeping bed, it is not too hard or soft. I really want to buy some of their flower tea for my wife.

Kamal Families - 09/08/2018 AccorHotels certified review
« Delightful Experience »

A perfect location for our trip central to all the venues we needed to visit. Friendly staff who went extra mile whenever needed.

Business - 08/08/2018 TripAdvisor review
« An excellent hotel »

The Sofitel Mumbai is an excellent hotel. The staff in particular are exceptional with their services, and also for just making you feel welcome. The team in the Club Millesime, front desk, housekeepers, and doormen all deserve a big thank you. These are the people who make you want to come back again. With regards to the hotel, the rooms are great and it is located not too far from the airport.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Adrian S, At the outset, allow me to thank you for choosing to stay with Sofitel Mumbai BKC and for taking the time to share your heartwarming and highly appreciated compliments with us on TripAdvisor. We have shared your review with the ambassadors and they are all delighted to note your kind words for them. Right from our front office staff to housekeeping, from our Club Millesime staff to our doormen, all of them extend their appreciation to you for your kind acknowledgement and sincerely await your return. Life is indeed Magnifique in Mumbai when you are at the Sofitel Mumbai BKC and we cannot wait to welcome you back very soon to our property. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

Gb Business - 07/08/2018 AccorHotels certified review
« Great »

Very pleasant stay

Vatsala S. Business - 07/08/2018 AccorHotels certified review
« My stay was amazing ! »

My stay at Sofitel was amazing . The staff was very helpful and attentive to my needs . Rooms were very clean and equipped with everything I needed .

Dr R. Solo - 07/08/2018 AccorHotels certified review
« Dr »

Nice stay and hospitality.well behave staff

ghall849 Business - 07/08/2018 TripAdvisor review
« Business stay at Sofitel »

The hotel presents very well, the foyer is very inviting . The rooms are of high quality and sleep was made easier with the automated curtains. The staff are very friendly and helpful from check in , check out teams to the people serving us in the restaurant

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour ghall849, Thank you for taking the time to convey your comments and for choosing our hotel as your accommodation choice. It is heartening to read that our guests value the attentiveness of our staff and their efforts to provide excellent service. We are most concerned with the satisfaction of all of our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests. It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon to Sofitel Mumbai BKC. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

Dhaval K. Couples - 06/08/2018 AccorHotels certified review
« Overall not satisfied. »

We have stayed a few times at the Sofitel BKC but our current experience was not great, the Operator, Room Service & Club Lounge Staff were not as per standards of a Sofitel, as the response received to resolve issues related to Room Service & getting connected to Duty Manager were both not prompt, the Club Lounge Service Staff were also very arrogant, only Service & Hospitality at the Pondicherry Café were upto the mark. Will surely neither want to visit again nor recommend to Family & Friends.

Lionel Business - 06/08/2018 AccorHotels certified review
« Fantastic stay & attentive staff »

I stayed at Sofitel in Mumbai, India for 11 days and could not have asked for a more professional and attentive staff. All my needs were met proactively and all made an effort to make sure that my stay was enjoyable.

Sumeda K. Business - 06/08/2018 AccorHotels certified review
« I'm really pleased with the overall pleasent experience I had at Sofitel. »

The Rooms, Food and the overall service of the hotel staff were fabulous.

Couples - 06/08/2018 TripAdvisor review
« Overrated property. »

We have stayed at the Sofitel BKC a few times before, but this time the experience was not so great, the overall satisfaction in terms of Hospitality, Club Staff, Room Service was all quite disappointing, only the service & hospitality of the F&B Staff at Pondicherry Café was good.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour 24dhavalk, Thank you for your feedback and for choosing our hotel as your accommodation choice. We are extremely concerned to learn of your disappointing experience during your stay and would like to apologize for the inconveniences that you have experienced. Guest’s satisfaction is our first concern and your feedback is extremely valuable to us as it helps us improve the quality of our service and facilities to better meet the discerning needs of our guests. Please allow me to say that the issues experienced by you are not reflective of our normal guest service standards and hope you will give us the opportunity to showcase that to you on your next visit to our hotel. Sincèrement, Biswajit Chakraborty General Manager - Sofitel Mumbai BKC

Marlon G. Couples - 05/08/2018 AccorHotels certified review
« Staff was very kind, warm and friendly. The hotel room was fabulous. »

Extremely happy with the stay and the attention given to us by all the staff!

Nalini E. Business - 04/08/2018 AccorHotels certified review
« Very satisfactory service being done »

Arrangements were very good as per the request. On the whole just awesome work for everything

Adnan Couples - 04/08/2018 AccorHotels certified review
« It was supposed to be much better »

The actual rooms and staff were great were very helpful. But the breakfast, lunch , dinner buffets were extremely disappointing. Food was tasteless and lacking in variety.

Shrinath W. Families - 04/08/2018 AccorHotels certified review
« It was really satisfying... »

Excellent and Memorable....

Sunjoy G. Couples - 04/08/2018 AccorHotels certified review
« Anything and Everything was to the best »

Right from the entry door, to the reception, to the check in process, to the baggage drop in the room, Room Service, Room amenities, House keeping, prompt room cleaning service, Toiletries replenishment, the 14th floor club services, the Pondichery cafe buffet spread. ALL WERE TO THE BEST.

Simone Business - 02/08/2018 AccorHotels certified review
« Business luxury experience »

Great experience and good business service , good food at the restaurants

K Business - 31/07/2018 AccorHotels certified review

This was my first trip to Mumbai and it was for business so I had more involvement with the staff in the hotel than someone on vacation. All of the staff I dealt with were extremely professional, polite and helpful at all times.

Dhanashree J. Solo - 30/07/2018 AccorHotels certified review
« Awesome »

This was my second time at Sofitel. It was a good experience because of the friendly staff.

Rajaseharan.s Solo - 30/07/2018 AccorHotels certified review
« pleasureable experience »

The stay was so comfortable. Courteous and kind staff at every place which could not be noticed in any hotels of this class. The break fast was sumptuous and the fourth floor restaurant gave as many varieties. the gym room was a pleasant experience. So helpful staff is the hallmark of your hospitality, the front office manager (a lady whose name really forgotten was on duty on 28th July. Overall a delightful experience.

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