Hotel - Sofitel Mumbai BKC
Sofitel Hotel Sofitel Hotel

Sofitel Mumbai BKC Hotel

5.0/5 5,755 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Luxurious and contemporary, all rooms feature timber wood floors, innovative design, air conditioning, satellite television and dramatic bathrooms with oversized tubs and separate showers. 40-inch LCD TVs and High Speed Internet connectivity.

  • 302 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 50 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • Direct dial telephone
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 6,408 reviews

Our guest reviews for Sofitel Mumbai BKC

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 5,755 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Irfan V. Business - 14/02/2019 AccorHotels certified review
« The warmth of the team makes every stay memorable »

Really feel like a homecoming as from the security to the reception to the housekeeping greet me by name and make me feel so welcome. The lounge has a team par excellence with Merwyn, Trupti, Rushali and Mayur pandering to your every wish.and

Chetan Couples - 13/02/2019 AccorHotels certified review
« A Cosy Night »

Reached hotel late in the evening, warm reception with welcome drink, swift check in, bathtub setup was done as requested, late check out was given was requested, overall a lovely stay

B. Business - 13/02/2019 AccorHotels certified review
« Tip-top »

Staff were excellent and the facilities were really good too. Also a really substantial and healthy breakfast buffet. The only issue I had was the room smelled strongly of dampness.

Jayshree Families - 13/02/2019 AccorHotels certified review
« Excellent »

It's very touching. And the staff are amazing. Clean and homely.

Anonymous Business - 13/02/2019 AccorHotels certified review
« Platinum seems to be losing the lustre. »

I think the platinum status seems to be losing its charm as the treatment is no different to if you are staying as a normal guest.

Emily R. Couples - 13/02/2019 AccorHotels certified review
« Excellent except for pool service »

We really enjoyed our experience, the club check in was very smooth, staff great, we had a fantastic massage food excellent. However our stay was let down enormously by the lack of/non existent pool side staff. There was no one on site at all except for the life guard who was was allusive at best! When someone finally came to serve us drinks that should have taken 10 minutes at most and food that should have taken 20 took an hour! We were so fed up by waiting we got up to leave and food arrived just in the nick of time. We felt so strongly about this we complained to the club concierge but to no avail It’s a real shame because the poolside experience really tainted our view of what was otherwise an extremely enjoyable stay. We very much hope to see an improvement on our return in 3 weeks time.

Shreyas Business - 12/02/2019 AccorHotels certified review
« Good overall »

Stinking toilet, without informing me, revoked my passkey access. Incessant Pestering on check out despite my pleading of giving me few minutes to do the same

A. I. M. Business - 12/02/2019 AccorHotels certified review
« Staff members are amazing. »

Over all experience was good. However, i didn't like your sushi preparation. That was the worst I ever tasted. I am a sushi guy! Your staff members were very nice and that matters the most. Should I be visiting Bombay again I would definitely stay with Sofitel for just for that one reason. By the way I went to Bombay after 23 years and last time I stayed with Taj near India Gate.

Sushant K. Business - 12/02/2019 AccorHotels certified review
« Wonderful experience »

Hi there, so i was staying in sofitel for 5 days and had great experience, talking about rooms they were exceptionally well and pondicherry restaurant was up to the mark, the girl in the reception was too good and welcome was beyond expectation , in restaurant, vaibhav, raj, moinuddin were quite helpful but the big issue is wehad requested for 1 more day upto 12 feb but due to some issues rooms weren't available which was really bad, i hope you wouldn't do this again! Otherwise i would have rated 10

Nicole F. Business - 11/02/2019 AccorHotels certified review
« Gemologist »

It is very luxury experience to stay at Sofitel Mumbai BKC.

Raj B. Business - 11/02/2019 AccorHotels certified review
« Great variety of breakfast, comfortable rooms and friendly staff »

It was a great experience with Sofitel as it was my first. I've enjoyed the hospitality of the staff and the importance of security checks. Also, breakfast buffet variety was fabulous. Also enjoyed the privilege treatment of using the lounge on the 14th floor; though I wished the timing was longer.

Syed U. Business - 10/02/2019 AccorHotels certified review
« Enjoyable »

First experience with accor brand. Pleasantly surprised with some aspects of the stay and some aspects were lacking - the safe in the wardrobe not working, the hairdryer not working(unless u held the plug in with one hand), the plastic bathtub, sharp stainless steel bathroom fittings which nicked my fingers.

Anonymous Families - 09/02/2019 AccorHotels certified review

Overall great experience. Food buffet was the same every day..... stayed here for 3 weeks. Staff was ok

Jennifer S. Business - 08/02/2019 AccorHotels certified review
« Excellent Service and Amazing Food! »

I spent the last four nights at the Sofitel Mumbai, enjoying fantastic service, amazing food/drink and even had time to relax by the pool and in the spa. Anthony in Tuskers Restaurant was very kind and explained all the dishes from my set menu meal. I left absolutely stuffed! I had two drivers, both of whom were great, but Rajeih treated me like an old friend. In between meetings, he provided a tour, stopped and let me take photos and walked me door to door, so I wouldn't get lost. After a pretty hectic day, I returned to my room where Mayur & Akshay had drawn a hot bath with flower petals for me! It was the perfect way to relax and then get back to work. They also left a very sweet and funny note, lending me a mouse pad as they noticed I did not have one at my desk. I spend ~90% of my time living in hotels and this stay was my absolute favorite! I'm thoroughly impressed with the level of service and kindness provided by all the team members at Sofitel Mumbai. Thank you, I will definitely be back!

Mohammad B. I. Business - 08/02/2019 AccorHotels certified review
« It was nice because of the stuff actually, »

It was nice , specially the service was perfect from the stuff room service ( Vijay and Siddharth ) and Taxi driver Ajai

Anonymous Business - 08/02/2019 AccorHotels certified review
« Great ! »

My stay was great , comfortable, every thing needed is available!!! The only small minor thing that is a bit challenging is the coffee machine. It’s the second time I have issues with it even after reading step by step instructions! Otherwise great services and room !!

R D. Business - 07/02/2019 AccorHotels certified review
« Nice hotel in Mumbai »

Kind staff, good food experience, good facility, unfortunately the pool was closed.

Business - 07/02/2019 TripAdvisor review
« Excellent! Always here. »

THE best breakfast in comparison to any other five star hotel. Very authentic and impressive cuisine. The staff is ever smiling and helpful. Minor issues with cleanliness of spoon, fruit bowl, corner table.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Wander16598160865, Thank you so much for your kind review. It is heartening to read your positive comments in praise of our staff as well as our culinary offerings .Your kind compliment will truly serve as great motivation to continue doing the good work I hope we will have the pleasure of welcoming you and your team again soon to the Sofitel Mumbai BKC and rest assured we shall work harder next time to convert your experiences to the best . Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

Mr N. C. Business - 06/02/2019 AccorHotels certified review
« Mr N. C. »

Extremly relaxing

S. D. Business - 05/02/2019 AccorHotels certified review
« Warm and Welcoming »

Warm and Welcoming is what the Sofitel staff is all about, right from the porters, front desk, housekeeping, lounge, restaurants, spa and all managers. Yuvraj, Anand, Priyanka Thank you for your hospitality. You are always at your best and make time for each guest no matter how busy you were. I look forward to see you. Bharat, Babruvan and Manohar you spoiled me with comfort and made sure everything in the room was just perfect. Nitesh, Mayur, Sanika, Trupti, and your entire team in the lounge you never seem to stop taking care of your guests. The welcome I get, the genuine smiles, the impeccable service makes me want to come back. My food and drinks are always prepared and served to perfection. Santos in the lounge you never stopped cleaning and making sure the place including washrooms were spotless. Chefs and room service staff you Rock. Imran at the spa Thank you for your service. Security and every single porter to play a very big role in the success of this hotel. Thank you Sofitel I just can’t wait to come back on the 23rd of Feb and be pampered all over again.

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