Hotel - Sofitel Mumbai BKC
Sofitel Hotel Sofitel Hotel

Sofitel Mumbai BKC Hotel

5.0/5 5,431 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Luxurious and contemporary, all rooms feature timber wood floors, innovative design, air conditioning, satellite television and dramatic bathrooms with oversized tubs and separate showers. 40-inch LCD TVs and High Speed Internet connectivity.

  • 302 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 50 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Automatic temperature control
    • Direct dial telephone
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 6,158 reviews

Our guest reviews for Sofitel Mumbai BKC

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
5.0/5 TripAdvisor Rating 5,431 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
B P. Couples - 06/12/2018 AccorHotels certified review
« Great Hotel with a touch of Luxury »

This was a 2 day break before we returned home. The facilities were fantastic, staff were so profressional.

Alan Couples - 05/12/2018 AccorHotels certified review
« The Sofitel always delivers but this time it delivered even more »

From the moment that we were picked up at Mumbai airport at 4am, to the moment that we left the hotel at 11pm four days later, we experienced unparalleled service. This included the limousine ride from the airport, the express check-in on level 14 and then on to the rooms and meals. Everything was done efficiently and with friendly service. A local SIM card - no problem, the concierge arranged from the from their lobby desk. He already had a copy of my passport page so an application was made and a few hours later a local Vodafone SIM card was active. This allowed us to use Uber in Mumbai as we had both a local phone number and data. Thank you for this. Our first breakfast on level 14, started with specific strength café lattes and soft poached eggs on wholemeal toast. The next morning we were asked if we wanted the same coffees. After one breakfast, the Millesime Manager (Merwyn) had remember our preferences and the drinks were perfect - strong English breakfast tea with fresh cold milk and two café lattes, one with an extra shot of expresso. Everything was perfect! This level of service is not accidental. It takes training and effort but when it is carried out with a warm friendly smile, it is really special. While on the subject of the level 14 lounge, a big thank you to Veena and Anuj for providing extra special service. Veena is only 20 years old but we learnt a bit about her and her family. I hope that we also made Veena's working day more enjoyable by giving her encouragement and respect. Anuj kept us supplied with good cocktails and local red wines and although fairly shy on his first day with us, opened up his personality once he got to know us a bit more. Another special staff member was Anuja ( I hope that the spelling is correct). She was the room manager for level 6. She was a little bit older than Veena and was not a native of Mumbai. She was so friendly and obliging and I think that the Mumbai Sofitel is in good hands for the future. My final thanks goes to the Director of Rooms, Mr Parag Shah who arranged a late, late check-out of our room due to a delayed flight. Even after checking out of our room, we were able to stay in the comfort of the lounge on level 14. I really appreciate the extra effort shown to Accor platinum members. It seems like a two way arrangement. We show loyalty to the Accor brand and in return Accor hotels show loyalty back to us.

Anonymous Families - 05/12/2018 AccorHotels certified review
« High quality rooms and food and very helpful staff but too expensive for what it offers »

Good in all respects except price

A. Business - 05/12/2018 AccorHotels certified review
« Very satisfying. »

It was nice.services were prompt& courteous.

Couples - 05/12/2018 TripAdvisor review
« Excellent but monotonous »

Junior Suite Rooms were absolutely fantastic and reaallllyy lavish!! The services and the quality of food was excellent too!!Main shortcommings were the lack of a standardized process for AccorPlus checkins, food was not replenished and even if asked for, were run out of from the very beginning sometimes. Also the absolute same buffet options which was a real let down and not enjoyable if more than one night. Breakfast had really less non veg and dessert options and sometimes not cooked or stored well.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Passport34752616028, Thank you for choosing to stay with the Sofitel Mumbai BKC on your recent visit to the city and taking the time to share your experience. While I am happy to note your appreciation for our staff, it is disappointing to learn of your experience during your time at breakfast. Your observations have been duly noted and I will personally address them with our Executive Chef. It would be lovely if you could write in to h6451-qc1@sofitel.com with any specific preferences you may further wish to have and our Chef will be only too pleased to look into the same. At Sofitel, it is our constant endeavour to offer our discerning guests, luxury experiences through our commitment to quality service; therefore your feedback is very important to us. We look forward to welcoming you back soon, and hope that your next visit with us will be Magnifique. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

Prof.sufia R. Solo - 04/12/2018 AccorHotels certified review
« Excellent »

I will come again. When you are away from home this hotel is perfect .

Gopal Business - 03/12/2018 AccorHotels certified review
« Good »

It was good

Yatin S. Couples - 03/12/2018 AccorHotels certified review

Outstanding room and in room facilities if only the room services like house keeping could be made more quicker

Peter L. Business - 01/12/2018 AccorHotels certified review
« Great staff, great rooms, great service »

SOFITEL BKC employs great people and obviously trains them well. Attention to detail and a desire to make stay as pleasant and comfortable as possible seems to be the goal - it works!

Worawat K. Business - 30/11/2018 AccorHotels certified review
« Nice room and great customer services »

Good care by all hotel staffs and well managed all facilities and room services

Cathy A. R. C. Business - 30/11/2018 AccorHotels certified review
« Best hotel experience ever! »

We were treated by everyone at your hotel as if we were family!

Christian A. L. Business - 30/11/2018 AccorHotels certified review
« In the end it is the little things that count ..... »

Mumbai is a harsh reality when travelling from one of the most beautiful airports in the world. Arriving at Sofitel is like finding serenity; not only the luxurious design, but also the sincere welcoming smile from the staff. The effortless check-in, the pridefulness of the person showing one's beautiful decorated room. The bartender of le Bar mixing the perfect French 47 coctail, The interaction of the cooks during dinner and Nagesh's attention to detail serving food in the room. An experience; not just a stay. Sofitel keeps impressing me (Aswan, Aukland, Philadelphia). This time it surpassed itself.

Business - 30/11/2018 TripAdvisor review
« Good Hotel »

Good hotel , location is not far from Airport ,room is very good ,staff is Ok but they can do more than this current.i have a bit problem on when i returned . I did not see any apologiing word . But other things were Ok ,excepted service mind.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour wining045, It has been our pleasure to welcome you at Sofitel Mumbai BKC and we thank you for sharing feedback about your recent stay with us. May I request you to be in touch with our Guest Experience Manager and give her a detailed update on what you are referring to regarding the inconvenience caused. I promise to look into your concern in-depth and get the needful rectified. Do write to h6451-qc1@sofitel.com and allow us the opportunity to get in touch with you directly. I trust that this experience will not mar your perception of the wonderful experiences you have had in the past and I thank you for your wonderful endorsements on our overall hotel, location and food. Thank you once again for your feedback and we hope you will give us the opportunity of welcoming you again soon in Sofitel Mumbai BKC. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

Anonymous Families - 29/11/2018 AccorHotels certified review
« It was really nice and comfortable. »

Overall it was great but in the starting we had to face some issues even after clarifying few things.

Irawan R. Business - 29/11/2018 AccorHotels certified review
« Clean with nice room ambience »

No complaint for the room style and cleanliness however food and beverage need to be enhanced to provide more variety for non vegetarian.

Capt K. T. Business - 29/11/2018 AccorHotels certified review
« Pleasant »

Nice and sweet/ no in room dining that sucked

Aj Families - 28/11/2018 AccorHotels certified review
« Pleasant »

I was very nice, luxurious stay.

Ashish B. Families - 28/11/2018 AccorHotels certified review
« Superb service »

Loved the hospitality loved everything food , service , cleanliness, staff courtesy

Alex H. Business - 27/11/2018 AccorHotels certified review
« Mr »

Pretty good really...

Lilly P. Business - 27/11/2018 AccorHotels certified review

very good

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