Hotel - Sofitel Mumbai BKC
Sofitel Hotel Sofitel Hotel

Sofitel Mumbai BKC Hotel

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5.0/5 4,580 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Luxurious and contemporary, all rooms feature timber wood floors, innovative design, air conditioning, satellite television and dramatic bathrooms with oversized tubs and separate showers. 40-inch LCD TVs and High Speed Internet connectivity.

  • 302 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 50 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 5,302 reviews

Our guest reviews for Sofitel Mumbai BKC

100% genuine reviews from our guests

Find out more
5.0/5 TripAdvisor Rating Based on 4,580 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Cyndi W. Business - 19/04/2018
« Excellent »

Everything was good. Clean bed and room. Excellent service.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Cyndi W., Your fantastic review just made our day!! Thank you so much! I am delighted to learn that you had an excellent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services and it is what we strive for everyday. If I may request you to take a few moments, if time permits, to also share THIS VERY feedback on TripAdvisor and Facebook by clicking the link below. Your score of 5 on 5 makes the difference. The team and I will sincerely appreciate your assistance in promoting our Hotel. TripAdvisor: https://www.tripadvisor.in/UserReviewEdit-g304554-d20…-ehttp:__2F____2F__www__2E__tripadvisor__2E__in__2F__Hotel__5F__Review__2D__g304554__2D__d20…__2D__Reviews__2D__Sofitel__5F__Mumbai__5F__BKC__2D__Mumbai__5F__Bombay__5F__Maharashtra__2E__html-Sofitel_Mumbai_BKC-Mumbai_Bombay_Maharashtra.html Facebook: https://www.facebook.com/pg/SofitelMumbaiBKC/reviews/?ref=page_internal Do keep in touch and let me know when you plan to visit us next. Cannot wait to welcome you soon. Sincerely, Biswajit CHAKRABORTY General Manager Sofitel Mumbai BKC

AccorHotels certified review
Anand R. Families - 19/04/2018
« Awesome »

Everything was perfect. Can’t point out any mistake. Super friendly staff . Food was impressive

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Ms Deepa R., Your fantastic review just made our day!! Thank you so much! I am delighted to learn that you had an excellent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services and it is what we strive for everyday. If I may request you to take a few moments, if time permits, to also share THIS VERY feedback on TripAdvisor and Facebook by clicking the link below. Your score of 5 on 5 makes the difference. The team and I will sincerely appreciate your assistance in promoting our Hotel. TripAdvisor: https://www.tripadvisor.in/UserReviewEdit-g304554-d20…-ehttp:__2F____2F__www__2E__tripadvisor__2E__in__2F__Hotel__5F__Review__2D__g304554__2D__d20…__2D__Reviews__2D__Sofitel__5F__Mumbai__5F__BKC__2D__Mumbai__5F__Bombay__5F__Maharashtra__2E__html-Sofitel_Mumbai_BKC-Mumbai_Bombay_Maharashtra.html Facebook: https://www.facebook.com/pg/SofitelMumbaiBKC/reviews/?ref=page_internal Do keep in touch and let me know when you plan to visit us next. Cannot wait to welcome you soon. Sincerely, Biswajit CHAKRABORTY General Manager Sofitel Mumbai BKC

AccorHotels certified review
Banti D. Families - 19/04/2018
« stay at sofitel bkc mumbai »

Overall a very satisfying stay. Very friendly staff, luxurious room however the curtains were not easy to use. Quality of tea bags excellent. Fabulous bathroom. Room service took very long to get ice bucket. In spite of minor hiccups a great stay .thanks

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Mr Banti d., Your fantastic review just made our day!! Thank you so much! I am delighted to learn that you had an excellent stay with us. It is always encouraging for us to learn that our guests are satisfied with our services and it is what we strive for everyday. If I may request you to take a few moments, if time permits, to also share THIS VERY feedback on TripAdvisor and Facebook by clicking the link below. Your score of 5 on 5 makes the difference. The team and I will sincerely appreciate your assistance in promoting our Hotel. TripAdvisor: https://www.tripadvisor.in/UserReviewEdit-g304554-d20…-ehttp:__2F____2F__www__2E__tripadvisor__2E__in__2F__Hotel__5F__Review__2D__g304554__2D__d20…__2D__Reviews__2D__Sofitel__5F__Mumbai__5F__BKC__2D__Mumbai__5F__Bombay__5F__Maharashtra__2E__html-Sofitel_Mumbai_BKC-Mumbai_Bombay_Maharashtra.html Facebook: https://www.facebook.com/pg/SofitelMumbaiBKC/reviews/?ref=page_internal Do keep in touch and let me know when you plan to visit us next. Cannot wait to welcome you soon. Sincerely, Biswajit CHAKRABORTY General Manager Sofitel Mumbai BKC

AccorHotels certified review
Anonymous Business - 16/04/2018

Overall satisfactory

AccorHotels certified review
Avinash S. Couples - 16/04/2018
« Great Housepality »

It was pleasure to stay with very cooperative staffs with positive attitude

AccorHotels certified review
Reshma K. Couples - 16/04/2018
« Excellent »

It was very good . Had a very relaxing time.

AccorHotels certified review
Tom S. Business - 16/04/2018
« Excellent hotel, immaculately presented, perfect service »

One of the best hotels I can remember staying in

AccorHotels certified review
Michael E. Business - 16/04/2018
« Wonderful experience, excellent customer service »

We only stayed in your property for one night, but it was a very satisfying stay. The staff are amazing. they provided for all of our needs. We appreciated the personal touch of the check-in. She came to our room and did it for us, no waiting in the lobby, and helped us to navigate our first stay in Mubai. Everything was perfect.

AccorHotels certified review
Marie S. Business - 16/04/2018
« Sofitel has been very customer focussed. »

I am pleased with every component of your hotel except training to staff at dinner buffet needs to be strengthen. I find it disrupting when different staff kept coming over to ask which room number I am from. Despite me advising several times, I end up repeating again to different staff. There was also an occasion whereby I had already signed the charge slip but staff did not know. He ended up calling my room (627) to request for me to head down & get it signed otherwise he could not close his books / billing for that night. When it was clarified that it was a mistake, the manager apologized on behalf. I am not escalating but wish for training to be strengthen in Sofitel Mumbai to avoid recurrence.

AccorHotels certified review
Raj P. Families - 16/04/2018

Great !!

AccorHotels certified review
Iiotoko Business - 16/04/2018
« Superb Accommodations; Wonderful Service »

The BKC Sofitel is truly a 'five star' hotel; offers exequisite service and is, in my opinion, one of the very best hotels in India.

AccorHotels certified review
Bhupendra C. Solo - 16/04/2018
« Great experience »

Staff was very helpful, great service, nice hotel

AccorHotels certified review
Rashida Solo - 14/04/2018
« Great !!! »

It’s always a pleasure to stay at Sofitel. Everybody is so courteous and helpful. Mahadev, the concierge, is particularly special. He is always smiling , professional and very helpful.

AccorHotels certified review
Ruchika Solo - 13/04/2018

It was a great experience. The hotel staff was very friendly , helpful and supportive. Very luxurious but little bit dark room. But overall it is an amazing place for a luxurious staying.

AccorHotels certified review
T. P. C. Business - 13/04/2018
« Fantastic »

Thank you for the wonderful experience, excellent service. I misplaced my phone but your staff managed to find it back and were so patient with my calls. I sincerely appreciate the staff of Sofitel Mumbai. One of my most pleasant business trip stay

AccorHotels certified review
Simon Business - 13/04/2018
« Meet Expectations »

Overall Meet Expectations - even some of my other colleagues staying for first time with you also impressed. Only one downside - our dinner at Jyran - we waited quite a while for main meals to be serve even though we requested to have them serves while we were having our starters. Also when one of us asked for extra papadam, we need to ask a few times with different staff before we have ours re-filled.

AccorHotels certified review
Anonymous Business - 13/04/2018
« Great ! »

Wonderful Hospitality

AccorHotels certified review
Leah Business - 12/04/2018
« Excellent - thank you! »

Wonderful, thank you. Yuuvan was exceptional from start to finish in making sure we had an enjoyable and comfortable stay at Sofitel, BKC. And all of the staff were so helpful and friendly, I couldn't recommend the hotel more highly. My only minor complaint was the pool area being closed on the one day (Saturday morning, 7th April) that I didn't have to work during my stay!

AccorHotels certified review
Anze Business - 12/04/2018
« First time in India »

I realy like your luxuary hotel. Me and my friend were very amazed. Everything is on level.

AccorHotels certified review
Martin P. Couples - 12/04/2018
« It was great experience »

Everything was perfect, starting from reception and then rooms were prepared well to give best satisfaction to guests. we enjoyed staying at hotel and would like to stay again

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