Hotel - Sofitel Mumbai BKC
Sofitel Hotel Sofitel Hotel

Sofitel Mumbai BKC Hotel

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5.0/5 4,796 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
    • Sauna
  • Babysitting on request

Catering

  • Breakfast
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Luxurious and contemporary, all rooms feature timber wood floors, innovative design, air conditioning, satellite television and dramatic bathrooms with oversized tubs and separate showers. 40-inch LCD TVs and High Speed Internet connectivity.

  • 302 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 50 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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See all our bars
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Your meetings and events

4.7/5 AccorHotels Rating Based on 5,545 reviews

Our guest reviews for Sofitel Mumbai BKC

100% genuine reviews from our guests

Find out more
5.0/5 TripAdvisor Rating Based on 4,796 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Capt P. S. Business - 19/06/2018
« Excellent stay »

Excellent stay. Right from reception to room service, house keeping, butler, all were very courteous, warm, helpful working with dedication & sincerity. Speaks of good leadership. Excellent

AccorHotels certified review
Sapan Business - 19/06/2018
« Good »

The worst part is that there is no bike parking and autos are not allowed to come inside. Rest was totally fine.

AccorHotels certified review
Ani Business - 18/06/2018
« Great gym and steam room »

I enjoyed my stay thoroughly.

AccorHotels certified review
Mandeep S. Business - 18/06/2018
« Mr »

Best Hospitality service

AccorHotels certified review
Sadashiv K. N. Families - 17/06/2018
« Memorable from the welcome to the check out it was a »

From the check in to check out it was well organised and efficiently handled. We stayed on the occasion of our marriage anniversary. A welcome bouquet and a small piece of cake later was a good gesture. However such occasions could be made in to a celebration which was missing! Lunch @ Jayran was an awful experience to Remember- the quality , quantity and the irresistible taste was a treat - this will be on the guests to this dining experience again and again-break fast was very good with every one helping with the great spread. serving the welcome drink took a long long time- avoidable !!

AccorHotels certified review
Nishit M. Families - 17/06/2018
« Surprisingly Disappointing Experience »

We stayed for 2 nights, the best way to describe our experience is a contrast - from good on Day 1 to horrendous on Day 2. Let me start with the good first - we were given a complimentary cake on the first night, the front desk was extremely courteous and nice to my daughter, gave her multiple gifts which kept her occupied, we loved the breakfast at Pondicherry Cafe, enjoyed eating dinner at Tuskers etc. Everything was great until the next afternoon. The second day post noon was an absolute disaster. Even though in my earlier emails with Priyanka it was clearly communicated that I would be staying 2 night, there was quite a bit of miscommunication among the front desk folks. My card was deactivated 3 times the second day - twice while we were headed back to the room after swimming. Kind of annoying for my daughter and wife to keep waiting outside the room while I had to go to the reception to get the card activated again. On Saturday evening, some lady from front desk came frantically knocking on the door asking what time we were vacating the room. This was when all 3 of us were sleeping after a swim. You'll could have called me on my mobile or room phone instead of questioning me in this manner. To summarize my experience - the first night I was treated like a VIP guest while on the second night I was treated like a second class citizen. It has left a very sour taste. What was supposed to be a very special "staycation" from the family as my wife is due with our second child soon turned out to be a quite disappointing for both of us. Especially when all of this was explicitly communicated with Priyanka well in advance. I am guessing it was probably because the first night I paid for the room while the second night I availed the free night applicable to Accor Advantage members, which is no excuse. I have used my free night at other locations like Novotel - Juhu and Goa but never had any issues but I guess Sofitel is different. Due to this experience, my wife and myself have decided not renew our membership this year with Accor after 5 years. We will be trying out the Marriott membership this year once this one expires in July.

AccorHotels certified review
Sandip D. Families - 17/06/2018
« An amazing stay »

It was a great experience and very responsible staff and more precisely the team of club lounge is excellent

AccorHotels certified review
Nidhi P. Business - 16/06/2018
« Amazing »

It was just awesome. Cooperative staff members and helpful in nature.

AccorHotels certified review
Marc J. Business - 15/06/2018
« Nice rooms, good restaurants, so so swimming pool... »

I did enjoy my stay, the room was very nice and clean, the restaurants were very good and the staff was extremely nice and helpful. My only complaint is that the swimming pool was not very clean and at times it was extremely busy.

AccorHotels certified review
Mr. R. L. Business - 14/06/2018
« A shot but lovely stay ! »

Nice welcome with a smile and very courteous Front Office Team Leader (Rony Pais), who accompanied me to the room on Level 14. Nice room with all amenities available. Access to the 14th floor club lounge was excellent and I was well received by Trupti Tank (Asst Manager) and looked after by Sujay Pawar (Team Leader - Butler), which made my visit well worthwhile. A quick breakfast in the morning, assisted by courteous staff with lovely, helpful manners.

AccorHotels certified review
Seema M. Families - 12/06/2018

Had a great experience staying wth soffitel _ yes our one of the best holiday_ each place may b dining or lounge everywhere feel awsome wth their hospitality

AccorHotels certified review
Ponkrit S. Business - 12/06/2018
« Every thing is good »

Every thing is good

AccorHotels certified review
Devendranath M. Families - 12/06/2018
« Heartwarming »

One aspect among the others noteworthy was exceptional service. Starting from reservation of the room via phone from USA,Airport pick up,Front Desk,Restaurant Services-our whole family felt welcomed.That personal touch made us feel special. The prestige suites were spacious,well equipped and decorated. Thank you to all staff who made our trip special. Few names I remember- Supriya-Reservations. Front desk staff-All. Anisha-Guest relations-Who made our kids feel welcomed and special. Manjusha and others at Pondicherry cafe-during our 3 breakfast days.

AccorHotels certified review
Narayan V. Families - 11/06/2018
« Well located clean and nice hotel ! »

Stayed for 2 nights! Was happy with size of rooms,staff was very polite and food was above average !

AccorHotels certified review
Anonymous Business - 11/06/2018
« just perfect »

Excellent service, nice room, great breakfast.

AccorHotels certified review
Anant M. Business - 10/06/2018
« An exceptionally wonderful experience »

The stay was very comfortable. All requirements were fully taken care of. The room had everything we needed. The food was excellent.

AccorHotels certified review
Rohan D. Families - 09/06/2018
« AWESOME »

THE ROOMS WERE CLEAN,EVERYTHING WAS PERFECT.THE STAFF WAS CO-OPERATIVE.

AccorHotels certified review
Nagarajan M. Business - 09/06/2018
« Could have been better »

Extremely pleased with the check in & check out process. In-house service needs to be spruced up - Locked myself out of the room. Replacement card was delivered after 20+ minutes & 3 reminder/follow-up calls Room service could be on time - On order was told delivery in 30 minutes but took more than 45 minutes. Also in Risotto fungi was told there will be wild mushrooms, found only button mushrooms. Lamb bolognese was dry. Pondicherry - Full cream cold milk at the counter was empty. Had to ask 3 people (staff from bearer to supervisor) and wait for 20+ minutes before tepid milk was served. Table lamp and the magnifying mirror in the toilet didn't work.

AccorHotels certified review
Anonymous Business - 08/06/2018
« Pleasant experience for a short business trip »

Friendly and helpful staff at the reception. Spacious room with a sizable washroom. Nice refreshing area and gym on 4/f if you need to await for flight.

AccorHotels certified review
Dr R. S. Families - 06/06/2018
« Excellent »

on the whole an excellent day spend Merwyn Sequeria was of great help from vhecking in till checking out Chef yogesh at pondicherry prepared delicious jain breakfast for us

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