Hotel - Sofitel Mumbai BKC
Sofitel Hotel Sofitel Hotel

Sofitel Mumbai BKC Hotel

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5.0/5 4,396 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request

Catering

  • Breakfast
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 12 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Luxurious and contemporary, all rooms feature timber wood floors, innovative design, air conditioning, satellite television and dramatic bathrooms with oversized tubs and separate showers. 40-inch LCD TVs and High Speed Internet connectivity.

  • 302 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 50 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Minibar
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 5,063 reviews

Our guest reviews for Sofitel Mumbai BKC

100% genuine reviews from our guests

Find out more
5.0/5 TripAdvisor Rating Based on 4,396 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Nirav K. S. Friends - 20/02/2018
« It’s a beyond imagination »

It’s a really fantastic stay in Sofitel.From the start to checkin every thing was great and smooth.I stayed in club Room excellent.

AccorHotels certified review
Manish K. Y. Business - 19/02/2018
« Pleasent »

Nice and Comfortable experience. Courteous and helpful staff, who really give you a warm welcome and make sure the stay is wonderful. The place was highly recommended and it did deliver the expectations.

AccorHotels certified review
Jh Business - 19/02/2018
« Very nice hotel in business district »

Sofitek Mumbai is in a business area, therefore quite on the weekend. The hotel is beautiful and the staff very helpful

AccorHotels certified review
David P. Couples - 19/02/2018
« Sofitel always 1st choice »

I no other hotel i experience such a nice service and hospitality like in sofitel. Apart from that the hotel is modern, clean has nice rooms and amenities so I can only recommend this great hotel

AccorHotels certified review
Sunny Couples - 19/02/2018
« Great »

The stay was pleasant and very well managed.

AccorHotels certified review
K S. C. Families - 19/02/2018
« Good Service, Staff attitude excellent and friendly, Rooms are good Food excellent »

I am a hotelier myself and found that the staff and managers from the Front office to the back of the house. Rakesh the Bell captain, the young lady at the Club Lunge during Breakfast hours of my stay and Ms. Trupti Tank Assistant Manager Club Millesime are outstanding. I required the wheel chair for my movement in the hotel and the staff were very pleasant in assisting me in that and the staff even refused to accept tips for providing the wheel chair service. Great Place.

AccorHotels certified review
D S. Families - 18/02/2018
« Lovely »

We thoroughly enjoyed our stay. Specially the surprise bday cake sent for my husband was a much appreciated gesture. Thanks!

AccorHotels certified review
Anonymous Families - 18/02/2018
« Great service in a beautiful comfortable hotel »

I stayed here with my 2 kids and mom and we had such a lovely experience. Upon check in we requested for an extra bed and a complimentary bed was brought to our room immediately. From the point we checked in till we checked out the service was impeccable. Anything and everything we asked for was accommodated. I couldn’t have asked for a better stay with my family. The only thing they can improve is possibly the room service food. But otherwise the hotel is fantastic.

AccorHotels certified review
Amit A. Couples - 18/02/2018
« Good Location with extremely helpful staff »

Myself and Wifey stayed for 3 nights with the main objective to unwind after a hectic family wedding. We did just that at an amazing property away from all the buzz of the city

TripAdvisor review
Business - 18/02/2018
« my favorite business hotel ever »

love the hotel especially all the help. never seen such a caring staff from the time i arrived to when i left i felt i was at home. i was greeted by my first name by various staff. nice feeling looking forward to return

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Sid S, I sincerely appreciate you taking the time to write and post a review on TripAdvisor. It is always a pleasure to receive positive feedback. We have shared your review with the ambassadors and they are all delighted to note your kind words for them. I am truly delighted that you were able to enjoy a generous service experience during your visit and that you had a truly memorable time with us. We would love having you back and look forward to the opportunity of welcoming you again in the very near future. Sincèrement, Biswajit Chakraborty General Manager – Sofitel Mumbai BKC

AccorHotels certified review
Claire Friends - 17/02/2018
« Poor service and lackluster facilities »

Service was disorganized and unprofessional. There might have been confusion due to the wedding weekend, but it wasn’t handled well. House keeping in particular was intrusive and rude. Reception was fine. Restaurant service was fine.

AccorHotels certified review
Maggie Couples - 17/02/2018
« Exceeded expectations »

We only had one night as a stopover on our way home. I had expected the hotel to be a bland, impersonal ‘airport ‘ hotel. It was anything but. It’s obviously more of a modern business hotel than a traditional tourist one but that didn’t detract from a thoroughly enjoyable albeit brief stay. Excellent transfers to and from the airport, swift professional check in and out and a great room were just some of the plus points. Breakfast service was fast and efficient and the buffet choice was extensive and good quality. The hotel itself is very attractive and extremely well maintained and comfortable. It was good to see managers, including the GM, walking the floor and talking to guests. It was our first Sofitel experience but I’d be more than happy to repeat it if this experience was typical.

AccorHotels certified review
Paul T. Business - 17/02/2018
« Many good nights sleep. »

It was my return visit at your hotel. I must commend on the quality of bedding which your hotel used. I had fantastic night sleep throughout the duration of my stay. The breakfast is also full of many choices. Good coffee too. I am looking forward to my next visit to Mumbai later part of this year and will definitely be staying at your hotel again.

AccorHotels certified review
Aashutosh D. Families - 16/02/2018
« pleasant »

My stay was pleasant and the staff is very polite and experience was good Family was happy too. only issue being - the staff can speed up the food/drink service. would definetly revisit

AccorHotels certified review
Pihu M. Families - 15/02/2018
« Just amazing hope to see the same again! »

The hospitailty , ambience couldnt be better! It was just great staying!

AccorHotels certified review
James N. Business - 15/02/2018
« the stay was acceptable »

an acceptable stay - airport pick up wasn't good - commitments not met and check in process time commitments not met

AccorHotels certified review
Danesh G. Business - 15/02/2018
« Mr »

Great, perfect home from home

AccorHotels certified review
Nilesh T. Business - 15/02/2018
« AMAZING STAY !!! »

STAYING AT SOFITEL BKC WAS REALLY EXCITING. ONE OF THE BEST HOTEL TO STAY AND ENJOY YOUR FULLEST. GREAT TIME WITH LOVELY STAFF. THANKS FOR THE LOVELY WELCOME

AccorHotels certified review
Adam P. Couples - 15/02/2018
« A five star hotel experience »

My stay at Sofitel BKC definitely met my expectations - from the quality and cleanliness of the rooms and facilities to the friendliness and genuine helpfulness of all staff, almost every aspect deserved the five star rating and the reputation of the Sofitel name. Special mention goes to the lovely lady from the beauty parlour who treated my girlfriend to an excellent haircut and handled her business with us with grace and smile. If there are things to improve, these would perhaps be the following: (1) Ground-floor cafe (pondicheri) claims to be open all-day long - it may be open, but the service is rather half-hearted in the period around 2-5pm (2) Room keycards are de-magnetising too often (3) Storage space in the wardrobe is rather limited - does not allow to fully unpack, especially when staying for longer than 2-3 days

AccorHotels certified review
Stephen D. S. D. A. C. Business - 14/02/2018
« Simply the Best »

My overall experience was just amazing, it started with a very warm welcome at the airport by your Airport Ambassador Rituraj who made sure we had a safe trip to the hotel. After a very long flight I loved the service of a refreshing towel and an ice cold bottle of water. Upon arrival at the airport your porter team took care of all our luggage and a nice welcome drink awaited us. Front Office Manager Yuvraj made sure I had a very nice room and honoured my Status and made sure I was given access to the Executive lounge. I went up to check your lounge and I was impressed by the attentive staff even though it was after hours. Great care was taken with my room service by Akash. My room during my two day stay was made very comfortable by Prathamesh and Rohan. During my stay Club Mellesime Manager Merwyn Sequeira along with Rahul Salamwade made sure I was well taken care of every time I entered the lounge. I did enjoy breakfast, sandwich and tea service as well as the Appetizer hour and can only say that Service was at its best. Check out was well handled by Priyanka and your entire porter staff. I must say having travelled the globe for 30 years your hotel and staff are at the very top of the industry and I truly wish other hotels could learn from you. Your staff absolutely know how to take care of your guest and made sure I felt very special from arrival to departure. Thank you and I certainly look forward to come back on my next stay on the 22 of February and enjoy your excellent Service

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