WIFI/Internet Access- Range of spa and leisure facilities
- 10 well-equipped meeting rooms
- Spacious rooms with air conditioning
- 9-minute drive from Pertamina Golf Course
- 16-minute drive from Sepinggan Airport
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Services in the hotel and nearby
Services and practical information
Paying- WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
- Parking
- Private indoor parking
- Private outdoor parking
- Private enclosed outdoor parking
- Public outdoor parking
- Public indoor parking
- Bus/coach parking area
- Valet parking (Paying)
- Well-lit parking
- Wheelchair access
- Services for children
- Babysitting on request
- Children's Club for 3 to 6 years
- Air conditioned
- Air conditioning
- Automatic air control
- Manual temperature control
- Air Conditioning
- SEPINGGAN
- Languages spoken at the hotel
- English
- Reception open 24 hours a day
- LATE CHECK-OUT UP TO 5PM
- Dry cleaning / Ironing
- Boutiques/shopping
- Currency exchange (Paying)
- Beauty salon (Paying)
- Gift shop/newspaper shop (Paying)
- Porter
- Concierge
Hotel location
JL Brigjen Ery Suparjan No 2
76112
BALIKPAPAN
INDONESIA
- SEPINGGAN At 9km / 5.59 miles - Shuttle paying
GPS : -1.275971, 116.834801
Our rooms
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
Executive Room
This room welcomes you as a VIP with everything you need for a truly comfortable stay: The executive room treats you like a VIP: ocean views, Internet access and extra space. 1 king-size bed and a sofa. Up to 2 adults and 1 child.
Superior Room
A modern spacious room with 1 King bed or 2 single beds, en suite bath/shower, large ergonomic work area, satellite TV and internet access, broadband connection, laptop-size safe. The rooms offers city and ocean views. Up to 2 adults and 1 child.
Suite
Large, well-designed, the suite includes a separate lounge area and bathroom. It offers unbeatable facilities: city views, small pantry with microwave and access to the Business lounge. Up to 2 adults and 1 child.
- 198 rooms
- 152 non-smoking rooms
- 35 connecting rooms
- Extra bed in room for child
- Extra bed in room for adult
- Baby bed
Our restaurants and bars
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Colors restaurant overlooks the swimming pool and features evening entertainment and Mediterranean and Asian cuisine.
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The Square presents the new Novotel concept dining experience. Offers Asian, Western and authentic Indonesian cuisine. Mouth watering buffets are available daily for breakfast, lunch and dinner.
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Perfect place for apperitif and trendy music with tapas food.
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Open daily from 10AM to 1AM Located next to The Square and overlooking the sea. The perfect place to meet friends with wide variety of cocktails and snacks.
Your meetings and events
Our meeting rooms
- Number of meeting rooms: 10
- Maximum size: 960 m²
- Maximum capacity: 1,200
- Maximum banquet capacity: 550
Dear Triana Warmest Greeting From Novotel Balikpapan, We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wulan Indah Guest Relation Supervisor
Dear Mr. Roni Z., Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. Sincerely, Dewi Ningsih Duty Manager
Dear Tinggi P., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. Please accept our heartfelt apology about your experience regarding the WiFi facility, we will share with our team to smoothen the process in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zulfa Roslani Executive Secretary & Marcomm
Dear Muhammad B., Many thanks for taking the time to share your feedback. I am terribly sorry to hear that you were not properly welcome by our team, that is certainly not the type of standard that we want to give. We wish that your unpleasant experience will not deter you from returning to the hotel in future. We will certainly do our best for your next arrival. Please do not hesitate to let us know should you have planned your next stay at Novotel Balikpapan as I would be please to facilitate your booking, please do let me know. gm… I look forward to hearing from you and would like to thank you again for sharing your comments. Sincerely, Zulfa Roslani Executive Secretary & Marcomm
Dear Yusuf A., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wulan Indah Guest Relation Supervisor
Dear Mr Arief K., Warmers greetings from Novotel Balikpapan, We very much appreciate your comments regarding your stay at the Novotel Balikpapan. Thank you for being loyalty member Accor Plus Silver and always increase points and get the best room rates and the best services in any Accor Hotels. It is always a pleasure to receive positive feedback. I will share your comments with our team and management. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and choice Novotel Balikpapan for your stay and we hope your next visit will be as pleasant as the previous one. Sincerely, Feel welcome, Yulius Faizal Assistant Front Office Manager
Dear R Edith A., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. Your feedback regarding our room conditions were much appreciated, You will be pleased to know that we are step by step on process to renovate our rooms, as well as other areas such as meeting rooms and Fitness, it remains a key focus of our commitment to guests in providing new and exciting experiences. However, we implement for policy for taking food at security area for safety reason to our guest Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zulfa Roslani Executive Secretary & Marcomm
Dear Mr S. A., Warmers greeting from Novotel Balikpapan, We very much appreciate with your comments during your stay at Novotel Balikpapan It is always pleasure to receive feedback. And I will share your comments with our team. Your feedback is very important with our team to be good of the future.and this is must to continuously improve the quality of our service Thank you for a long time to use Accor Loyalty Member and we hope your next visit will as pleasant as the previous one Sincerely, Yulius Faizal Assistant Front Office Manager
Dear I Nyoman S., Warmers greeting from Novotel Balikpapan We are very much appreciate your comments regarding your stay at Novotel Balikpapan. This is very important for feedback with our staff during your stay . Your comments will be share to our team.if you need reservation again, could you visit our hotel at www.accorhotels.com and get the new experience Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Please rest assured of our best services at all times. Best Regards, Yulius Faizal Assistant Front Office Manager
Dear Ben U., Warmers Greeting from Novotel Balikpapan, We are very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our management. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you for still to use Accor Loyalty Member to stay at Novotel Balikpapan.if you come again to Novotel Balikpapan we have room service 24 hours to give best service for you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulius Faizal Assistant Front Office Manager
Dear Mr. Andri D., Thank you very much for the good rating given. We will be happy to welcome you back again and giving a pleasant experience as your last visit. Please do not hesitate to connect with us for your next arrival. Best regards,Dewi Ningsih Duty Manager
Dear Mr. Rafien A., Thank you for taking the time to tell us about your experience at the Novotel Balikpapan. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Ningsih Duty Manager
Dear Mr. Bong A H., Thank you for your wonderful review during stay with us. We are very happy to have exceeded your expectations in all aspects and proud to read that our whole team provided you with an exceptional service. We hope to welcome you again very soon! Sincerely, Dewi Ningsih Duty Manager
Dear Mr. Augustinus G., Thank you for taking the time to share your stay in Novotel Balikpapan. We are happy to enjoy your comfort during your stay. We also thank you for your feedback for the renovation. In this case, we need to inform you that we are still in the process of updating the carpet and wallpaper our way gradually. We hope you can stay in the next visit. And you can contact us at du… so we can prepare you better. See you again at Novotel Balikpapan. Best regards , Dewi Ningsih Duty Manager
Dear Mrs. Tashia N., Thank you for your positive input towards our service during your stay with us. We are terribly sorry for hot water issue you experienced. We have passed on this inconvenient news to department concerned for having the solutions as soon as possible so that the next time you stay, you will find the comfort you are looking for. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Ningsih Duty Manager
Dear Mrs. D. R., Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay, and that you enjoyed the pool facility. Unfortunately, it seems that we did not meet all your expectations especially for our TV Channels, and allow me to express my sincerest apologies. Please know that steps are being taken to fix and improve the service of our company. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Ningsih Duty Manager
Dear Mr. Indarsih Munif A., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager
Dear Mr. Tan C., Thank you for choosing our hotel and for taking the time to write a review. We are so glad that you enjoyed your stay with us. We look forward to welcoming you back soon. Sincerely, Dewi Ningsih Duty Manager
Dear Robby O., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. We are so glad you found our hotel a good place to stay and our staff made your stay pleasant. We do apologize regarding air conditioner problem during your stay. Kindly be informed that your concern issues had been delivered into the our management for further action taken. We hope that we will have another opportunity to serve you better in the future. Sincerely, Dewi Ningsih Duty Manager
When making a booking at this hotel:
- I earn Status & Rewards points
- I do not earn points
- I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
- I can use my Rewards points
- I cannot use my points
- I benefit from {{fidelityCard}} advantages
- I benefit from advantages
- I do not benefit from advantages
- I can take advantage of the Members' rate
- I cannot take advantage of the Members' rate
