Novotel Balikpapan Hotel

Dear Mr. Lie Yusak Perkasa L., Thank you for sharing your stay experience with us. We are glad to see that overall of your stay was good . We thank you for the constructive feedback regarding the flushing toilet in your previous room. Please rest assured that we have taken note this case into the related department for further action and to prevent any similar issue in future. We wish to have another opportunity to serve you better in your next visit. Should you have your next plan in Balikpapan, please do not hesitate to let us know at your convenient time. Best regards, Dewi Ningsih Duty Manager

Dear Mr. Zulfikar -., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dewi Ningsih Duty Manager

Dear Mr. Yulius J., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards, Dewi Ningsih Duty Manager

Dear Mr. Riveramorochz J., We thank you for your time for sharing your experience with other with a good star rating given. We are glad to know that Novotel Balikpapan has become a good hotel for you. We wish to welcome you at Novotel Blaikpapan and providing our best services for you in near future. Sincerely, Dewi Ningsih Duty Manager

Dear Mr. Adhi S., Thank you very much for the good rating of our hotel. We are glad to see that your experience has met your expectation. We hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Dear Mr. Edysoon -., Thank you for your wonderful review during stay with us. We are very happy to have exceeded your expectations in all aspects and proud to read that our whole team provided you with an exceptional service. We hope to welcome you again very soon. Sincerely, Dewi Ningsih Duty Manager

Dear Mr. Salim N., Thank you for taking the time to review and for giving us a perfect rating . We are glad that you enjoyed so much of your stay here with us, and we’d love to have you back again the next time you’re in Balikapapan. Sincerely, Dewi Ningsih Duty Manager

Dear Mr. P. H., Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Sincerely, Dewi Ningsih Duty Manager

Dear Mr. Abu Rohman, We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Dear Mr. Adi A., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. Thank you for your constructive feedback related our menu for sahur. We have delivered your review to our F&B department for further consideration and action. Hopefully you will give us the opportunity to better serve you in the near future. Sincerely, Dewi Ningsih Duty Manager Sincerely,

Dear Mr. Roy F., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dewi Ningsih Duty Manager

Dear Mrs. Tuti M., We would like to thank you for choosing to stay at Novotel Hotel Balikpapan. We are indebted to you for choosing us to served you and cater to your accommodation needs, we felt very proud and blessed to had these opportunity. Thank you for taking your time sharing your experience with us. We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. We will inform to our team especially department concerns like engineering and housekeeping team to improve the quality of our services. We look forward to being able to serve you better in the future. Best regards, Dewi Ningsih Duty Manager

Dear Mr. Prima D., Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Sincerely, Dewi Ningsih Duty Manager

Dear Mrs. Mulia Sari R., Thank you for your positive review for Novotel Balikpapan. We are glad to see that you love our room and room service. Thank you for your constructive feedback related our food. We have delivered your review to our F&B department for further consideration and action. We wish another opportunity to welcome you back in near future. Sincerely, Dewi Ningsih Duty Manager