Hotel - Novotel Balikpapan
Novotel Hotel Novotel Hotel

Novotel Balikpapan Hotel

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3.5/5 510 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Wheelchair access
  • Outdoor unheated pool
  • Breakfast buffet
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Wheelchair access
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • SEPINGGAN
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
  • Golf course 18 holes
  • Billiards/Snooker

Catering

  • Breakfast buffet
  • 2 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 10 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 198 rooms
  • 58 non-smoking rooms
  • 34 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Remote control TV
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 1,644 reviews

Our guest reviews for Novotel Balikpapan

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 510 reviews
AccorHotels certified review
Alfred Business - 16/11/2017
« Good Hotel »

I was stay at Novotel Balikpapan during my business trip. the hotel was good especially the view from the hotel which offers direct view to the sea, it has the spacious and comfortable room. the breakfast menu was also good.

AccorHotels certified review
Ferry Business - 14/11/2017
« Not Bad »

Room ok, food need more improvement

TripAdvisor review
Business - 13/11/2017
« Heart of Balikpapan »

Located in the middle of Balikpapan City, Novotel Balikpapan surprisingly a good choice here It was my first trip to Balikpapan and I did not know the city well, but by staying here, you can enjoy the city. By walking distance, you can go to Ruko Bandar which offers you lot of great restaurants with ocean view. You can also walk to the nearest mall Balikpapan Plaza where you can shop or eat or just for hangout. There are a lot of culinary spots nearby for the food lover This hotel has complete facilities, great fitness centre, beautiful pool with ocean view, delicious breakfast with complete varieties of meals, and cozy room. It was a memorable stay here, will come back for sure when visiting Balikpapan again Thank You

AccorHotels certified review
S. K. Business - 12/11/2017
« Good »

Good

AccorHotels certified review
Kristanto W. Business - 11/11/2017
« Good Deal Hotel »

I stayed for 3 night, the first one night I occupaied at Superior room and the other 2 nights was on presidential suite room. My company actually got adorable price for this hotel compare what service we got. Frontdesk officer are so welcome and helping much during check in process. During room transfer was also smooth i did not get any issue. Unfortunately from what we got on suite room did not reflect room named. The water was not so clean, not sure the color water come from the source or only on the installation on the room. The worse one in the toilet flush. Despite got clean water, its flush water was also inadequate to brought all the black water out from the toilet, so unfortunate... Please ensure it won't happen to other occupant. Yes, I did not send you any claim due to I consider just a short stay. Another inconvenient one was the complomentary mineral water was not automatically refill. Come on, should the occupant ask for it? Other than those item above is very good. Meal, hotel environment, vacinity places are also diverse, etc.

AccorHotels certified review
Neny I. Business - 10/11/2017
« Satisfy »

I feel comfort, my breakfast was delicious. And the las when i booked the room through accor application was easier and cheaper. Thanks

AccorHotels certified review
E G. Business - 03/11/2017
« Satisfied »

Very good Hospitality

AccorHotels certified review
Amir Business - 29/10/2017
« Great »

Menyenangkan

AccorHotels certified review
Henry Business - 28/10/2017
« Satisfied »

Room could be better & should be improved

AccorHotels certified review
Rico Business - 26/10/2017
« Good experience »

Clean and neat hotel

AccorHotels certified review
Sarah M. Couples - 26/10/2017
« Airconditioner and safety box »

Air conditioner in the first room we stay is not cold so we’ve been moved to another room. Then in the second room,the safety box is not working properly (old style of safety box) and tv not working properly. The room and food is good but its bit hastle to call receptionist everytime to ask for fixing stuff (tv and safety box) although they respons quick n fix the stuff quick. And the light in phone to indicate message is keep blinking (dont know why). But the breakfast menu will cover all those hastle :),its sooooo gooood

AccorHotels certified review
Aden Business - 25/10/2017
« good »

good services and place

AccorHotels certified review
Edi S. Business - 24/10/2017
« Upgrading Programe »

I like if at the time of reservation I did not get the desired room but when checked in, we get upgraded room with fixed rate refers to room which in reserve

AccorHotels certified review
Thomas T. L. Business - 23/10/2017
« The staff is very helpful , but the room and bathroom need to be upgrade »

over all is satisfied but at bath room sink is not running

AccorHotels certified review
Teguh H. P. Business - 18/10/2017
« good »

I like the break fast

AccorHotels certified review
Beny J. M. Business - 16/10/2017
« ACCORD GROUP IS AWESOME »

For every business trip and family holiday never miss a chance staying at one of accord group. And Novotel among the best.

AccorHotels certified review
Geoff W. Business - 15/10/2017
« Great changes »

Food is very good, condition of the room is great with some improvement needed. Service and staff very helpful and prompt.

AccorHotels certified review
Chris Business - 11/10/2017
« Rather disappointing »

Started off by getting informed that i could not get an airport pick up if hadnt booked a day before. Called at 4pm and asked to be picked up at 10.30pm. Asked to be notified by phone if i could be arranged, but nobody called. Then i reserved a smoking room to find that i got a non-smoking room. Changed it and then everything went fine, in exception to breakfast. It was great. Next day, i left at 7am in the morning and back at 3am the next day only to find my room was not cleaned, my laundry is not picked up and i have to leave by 5am to catch my flight. Else than everything i specified above, everything is as expected from Novotel. Been to at least 6 other Novotels in my life and this is i must say rather disappointing

AccorHotels certified review
Dadan Business - 08/10/2017
« Good »

Please add some free sauna in fitnes center

AccorHotels certified review
Dian Business - 06/10/2017
« Good, but can be improved further, especially related to amenities and bathroom. »

Normally when I stayed in hotel, I can easily grab body lotion to keep my skin moisturized in air-conditioned room. But I couldn't find it during my stay in Novotel Balikpapan. Even when the guest service called and asked whether I needed something not available yet in the room, I mentioned "body lotion" and still she said it couldn't be provided (so why bother calling?). Also it seemed that the cleaning service did not checked detail on the amenities. On 2nd day, I found my tissue was not refilled eventough the only left over was one sheet of tissue. I had to call to get it refilled. Also the water in the bathroom seemed to be not very clean. When I filled the bath tub with water, it looked yellowish. And I found on top of the water there were some dirts which apparently got washed away from the wall of the bath tub (near the handrail).

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