Hotel - Mercure Siracusa Prometeo
Mercure Hotel Mercure Hotel

Mercure Siracusa Prometeo

4.5/5 1,232 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • WIFI/Internet Access
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium
  • Babysitting on request
  • Boat excursions
  • Other sports activities
    • Bicycles rental (Paying)
    • Athletics stadium (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 7:00-23:00
    • Opening hours : Week-end 7:30-23:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

93 air-conditioned rooms with LCD satellite TV, safe, minibar, ADSL Internet connection and telephone. Executive Rooms have a whirlpool bath and hydromassage shower.

  • 93 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 10 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • Minibar
    • Bidet
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 505 reviews

Our guest reviews for Mercure Siracusa Prometeo

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,232 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Paulo C. Couples - 19/09/2018 AccorHotels certified review
« Met expectations »

As expected from a hotel chain, functional but not warm. Breakfast was well served and staff, internet access adequate and room as described. The AC did not really cool the room but acceptable.

A M. Couples - 19/09/2018 AccorHotels certified review
« Good position and good quality rooms »

After a very slow booking in, due to there only one member of staff. However he was very helpful identifying good places to eat. After that our stay went well

Anonymous Couples - 14/09/2018 AccorHotels certified review
« Perfect for our needs »

We found your staff very helpful and attentive. Your location was perfect for us as we were able to park the car and walk wherever we needed to go

Teresa G. Couples - 13/09/2018 AccorHotels certified review
« Very good hotel. »

Great comfortable bed - the single most important factor in a hotel stay. Clean rooms and excellent room service. Big towels! Lovely to have the pool and rooftop bar and restaurant.Very reasonable price considering the facilities. Extremely friendly and helpful staff. Very close to main archeological places of interest.Would go again to this hotel.

Janet Families - 17/08/2018 AccorHotels certified review
« Very good »

We all thoroughly enjoyed our stay at the hotel, The staff were friendly and helpful. The bedrooms were large clean and cool. We got adjoining rooms which wwas great.

Lisa W. Friends - 13/08/2018 AccorHotels certified review
« Absolutely perfect stay »

My stay was absolutely fantastic. I got a fantastic welcome. Perfect service from all staff. Always help if I needed it. I had everything I could ask for. Always smiling and helpful staff. Wonderful hotel.

Isabelle Families - 09/08/2018 AccorHotels certified review
« Hotel grand confort »

Très bon hotel, personnel avenant, infrastructure impeccable.

Ian Families - 05/08/2018 AccorHotels certified review
« Did not stay due to death resulting in cancelled trip »

I dis not stay at the hotel. Despite requesting to cancel the reservation, due to a death of one of the travellers, i waa not able to as the price was "no refunds".

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, The cancellation of your booking has earned us a good € 3.00! You have booked an ECONOMIC, prepaid non-refundable rate and above all using the Vouchers ARE NOT REFUNDABLE, so for us it was not a deal but not a regret to having you as our guest. However, as it was already confirmed by email if you want to stay before 12/21/2018 we are happy to welcome you. Unfortunately they are rules which aren’t dependent of us. Best regards, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

Anonymous Friends - 27/07/2018 AccorHotels certified review
« Shame the pool closed early »

Modern clean room (TV cunningly disguised as black glass wall panel). On site garage and car park. We were disappointed the rooftop swimming pool was closed (for cleaning) at 7.30 pm, having been told it was open until 8pm by the receptionist, and when we'd booked this hotel in part because it had a pool. Barman Dario's offer of a drink on the house, while nice, didn't quite make up for it. Location is handy for the ancient Greek theatre, but a bit of a trek to Ortigia (we took a taxi back after dinner there).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer Thank you for spending your time evaluating our services. Regarding the early closing of the pool, done at 7.30 p.m. instead of 8.00 p.m. it was determined by an extraordinary cleaning made in advance for the high flow of customers and to safeguard the healthiness for all guests. Our location is well highlighted on any online booking sites, so it should never be a surprise for our customers. We thank you for the attention and hope to see you again in the nearest future Best regards Sincerely, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

G. M. Couples - 18/07/2018 AccorHotels certified review
« As expected »

Offhand welcome, clean room, quiet air-con, small parking area, shallow pool. As expected from inner-city business hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

Oliverfontanet Couples - 14/07/2018 AccorHotels certified review
« Charming professionalism vs. unprofessional behavior »

The best asset of the Siracusa hotel is its people, really trying to make your stay great. That’s even more important if you compare the charme and professionalism of the people at the Siracusa hotel, with the bad service offered by the Mercure Excelsior hotels in Sicily. If you go to Siracuse the Mercure is the right hotel to stay, for location, for the spa and for the SERVICE. If you go to Calabria or Palermo avoid the Mercure Excelsior hotels, their old facilities and their unprofessional staff.

Couples - 14/07/2018 TripAdvisor review
« Good hotel, better people »

The hotel is good, the location is great near the archeological park and the spa excellent. But what’s really outsarndong is the quality of th people working there. From reception desk to waiters, everyone was helping and they make us happy.

Sharon Couples - 09/07/2018 AccorHotels certified review
« Very good stay »

Great room even though a little compact, bed was very comfortable. Bathroom was very good although a little more attention to cleaning needed. Hire of pool towels at 3euro each we felt was unnecessary. Free parking was great.

Mark C. Couples - 08/07/2018 AccorHotels certified review

We had a fabulous time. The hotel staff, without exception were helpful, friendly and extremely professional as well as very welcoming. The hotel itself is very comfortable and spotlessly clean in all areas. The pool was a welcome place to relax. Finally, breakfast was superb and one of the best I’ve experienced across Europe.

Robert C. Couples - 15/06/2018 AccorHotels certified review
« Pleasant stay »

We had a very warm welcome at the reception. The room was very nice & comfortable. And the roof top is excellent for sunset drinks. The two barmen were delightfully friendly.

A W. Families - 05/06/2018 AccorHotels certified review
« Comfortable stay with helpful staff »

Hotel was easily accessible. Staff were very friendly, helpful and accommodating. Staff in the restaurant (for dinner and breakfast) were especially helpful - they were the best!

Mrs K. Couples - 04/06/2018 AccorHotels certified review
« mrs K. »

The hotel fulfilled our requirements as a clean and comfortable place to stay in Siracusa. The shower was good, the twins beds made our night's sleep relaxing. The staff were friendly and helpful and the cleaning staff very good indeed.

Il… Families - 27/04/2018 AccorHotels certified review
« Lovely hotel in a great location »

We really enjoyed our stay in this hotel in April. It was a short walk to the catacombs and the church on one side and over to the archaeological park on the other. It was about 30 mins walk downto the old part Ortigia or you could take the bus close by. Our rooms were spacious and clean and the shower was wonderful. There was a good choice at breakfast and it was all lovely and fresh. If we return to Siracusa I'd definitely stay there again.

James T. Couples - 06/04/2018 AccorHotels certified review
« Out of city centre , good base for travel & walking »

Very kind and helpful team in clean hotel. Traffic noise as expected in Siracusa

Couples - 30/03/2018 TripAdvisor review
« Nice Hotel / Great Service »

Modern hotel with great parking. The upgraded room we were given was very clean with all the amenities that you could want while traveling. The hotel staff were excellent. Umberto was terrific at check-in and provided recommendations for a quick light dinner. The hotel is on a somewhat busy street and the traffic noise was moderate in the room, but the room did face the road. Also, most of the good restaurants for dinner are at least 15 minutes walking from the hotel.

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