Hotel - Mercure Siracusa Prometeo
Mercure Hotel Mercure Hotel

Mercure Siracusa Prometeo

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4.5/5 1,158 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Solarium
  • Babysitting on request
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Football (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Cold snacks
    • Opening hours : Week 7:00-23:00
    • Opening hours : Week-end 7:30-23:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

93 air-conditioned rooms with LCD satellite TV, safe, minibar, ADSL Internet connection and telephone. Executive Rooms have a whirlpool bath and hydromassage shower.

  • 93 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Bidet
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 395 reviews

Our guest reviews for Mercure Siracusa Prometeo

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,158 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Keith V. Couples - 25/10/2017
« Outstanding value for money in an ideal location for those seeking a taste of Sicily. »

Great location, great service, great meals.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEITH W V., We very much appreciate your comments regarding your stay at the Mercure Siracusa Prometeo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

AccorHotels certified review
C. F. Couples - 15/10/2017
« great hotel! good location! »

only stayed over night, but we were extremely impressed. good location - just across the archeaological park and only 20-25 min. walk to the island.the room was stylish and clean. breakfast was great, and served on the rooftop, over looking the pool and city views. nice spa (even though we did not have any treatments) and the gym was satisfactory and clean. would highly recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHAIM KLAMAN F., We very much appreciate your comments regarding your stay at the Mercure Siracusa Prometeo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

AccorHotels certified review
Alan G. Friends - 01/10/2017
« Excellent hotel close to major sites an convenient for bus connection to Siracusa centro & Ortiga »

Excellent accommodation with all the facilities needed with a very good car park at a reasonable rate. One of the best Mecure brand hotels we have used in Europe

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan G., We very much appreciate your comments regarding your stay at the Mercure Siracusa Prometeo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

AccorHotels certified review
Ian M. Couples - 28/09/2017
« Modern, clean hotel - good services attentive staff »

Everything was very well provided

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian M., We very much appreciate your comments regarding your stay at the Mercure Siracusa Prometeo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

AccorHotels certified review
Dr S. A. Couples - 28/09/2017
« Great place and location to stay in Siracusa »

All the hotel staff were attentive and helpful in all ways during our stay, what more can be asked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stewart A., We very much appreciate your comments regarding your stay at the Mercure Siracusa Prometeo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

AccorHotels certified review
Leisure-traveller44 Couples - 27/09/2017
« Very comfortable and well located »

We were able to walk everywhere in Syracuse while staying at this very well kept hotel. We were given a quiet room as requested and slept well. Breakfast was plentiful and with many different fresh fruits (although no fruit salad). The ricotta tart was all too tempting!! We would definitely return if visiting the area again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susan A., We very much appreciate your comments regarding your stay at the Mercure Siracusa Prometeo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

AccorHotels certified review
Mark B. Couples - 26/09/2017
« Professional staff great attitude and very friendly »

Professional staff great attitude and very friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK b., We very much appreciate your comments regarding your stay at the Mercure Siracusa Prometeo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

AccorHotels certified review
Clifford P. Couples - 26/09/2017
« Very enjoyable.....good accommodation....good service »

Only very minor adverse comment was the 'piped music' in the breakfast room on 6th floor. Either no music or classical Italian concert music would have been preferable

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLIFFORD P., We very much appreciate your comments regarding your stay at the Mercure Siracusa Prometeo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

AccorHotels certified review
Andrew Couples - 03/09/2017
« Excellent stay »

We were warmly welcomed by very helpful and pleasant staff. Our entire stay was comfortable, made even better by the staff's knowledge of local restaurants and historical places of interest. Very nice room, perfectly clean and well-serviced.

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur K., Nous vous remercions pour vos commentaires suite à votre séjour à Mercure Siracusa Prometeo. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, en l’expression de nos sentiments les meilleurs Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

AccorHotels certified review
M G. Couples - 06/08/2017
« Mr G. »

Hotel clean, staff friendly and service very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARK G., We very much appreciate your comments regarding your stay at the Mercure Siracusa Prometeo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

AccorHotels certified review
Douglas S. Families - 17/07/2017
« Better for business than pleasure »

Good quality hotel with helpful and courteous staff. The location let's the hotel down as it's a bit far to walk in hot weather to the old town, which is where everything really is at in Siracusa, (and public transport is pretty non-existent). Pluses were: good drinks, nice staff, spacious room. Negatives were: bathroom could have benefited from better maintenance, the pool area was too small for the number of people using it, the spa was an extra cost (which wasn't clear on reservation), the gym wasn't air-conditioned, which made it impossible to use, the 8PM dinner menu was better than what was available earlier, and the room service menu was a poor offering.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DOUGLAS S., Thank you for taking the time to tell us about your experience at the Mercure Siracusa Prometeo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

AccorHotels certified review
Andy Couples - 10/07/2017
« Very good .... »

Professional friendly staff make all the difference

Our hotel has responded to the review
Our hotel has responded to the review

Dear james w., We very much appreciate your comments regarding your stay at the Mercure Siracusa Prometeo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maurizio Garofalo - General Manager Mercure Siracusa Prometeo

AccorHotels certified review
G W. Couples - 07/07/2017
« Good »

A modern Hotel that was comfortable with good rooms and efficient staff .

AccorHotels certified review
Paul C. Business - 27/06/2017
« very friendly and efficient hotel »

all the staff were helpful, friendly and extremely efficient

AccorHotels certified review
Anonymous Couples - 06/06/2017
« Very good hotel, some changes and it would be excellent. »

We enjoyed our stay. Friendly staff, good room, convenient for main historical sites.

AccorHotels certified review
Andrea Families - 17/05/2017
« Excellent location and hotel quality. »

Excellent location, close to the Greek theater. Good cleanliness of hotel room, bathroom and facilities. Good availability of facilities (SPA, ...). Good continental breakfast, although there were few local specialties (granita, brioche, cannoli, ...). Very nice rooftop. Parking facilities and information can be improved. Closed internal parking (garage) is spacious but th columns make it hard to manoever. The free internal open parking is small and there is a high risk to bump or scratch cars. There is another space outside for free parking, but I was not aware of it. When I arrived late at night there was no space in the free open internal parking. The receptionist said he would open the garage for me for that night. I assumed it would be for free. He did not mention there was an external parking space available and did not say I had to pay for that one night's parking. I discovered it only during check-out, where another receptionist was kind and understanding and removed the 1 night of internal parking.

AccorHotels certified review
Richard Families - 14/05/2017

Clean, modern hotel in great location for visiting the ancient Greek theatre and Roman amphitheatre. Helpful staff and comfortable rooms.

AccorHotels certified review
Poppy Couples - 13/05/2017
« Welcoming, modern in good location »

Warm welcome. Friendly staff, especially Andrea. Modern, comfortable room with good bathroom. Comfy bed. Good breakfast. Great views from rooftop pool. Great food in restaurant.

AccorHotels certified review
Anonymous Couples - 08/05/2017

Stayed for two night sightseeing. It was really good there was parking onsite and the roof top pool was stunning. The location was perfect for sightseeing. Really lovely modern, quiet rooms. Loved the wide variety of breakfast choices. Thank you for a lovely stay

TripAdvisor review
themice Couples - 05/05/2017
« Lovely hotel, pleasant staff, good location »

We arrived by car and were warmly welcomed. Trying to park in the garage, we found our way blocked by a big tour bus, so we were directed to the available space just out front of the hotel - our car was in that nice secure space for the 2 days of our stay. This contemporary hotel is located across the street from the Archaeological Park and a short walk from the San Giovanni Catacombs, the Archaeological Museum and the Sanctuario Santa Maria dell Lacrime. It's about a 20 minute walk to Ortygia. Our room was a triple, although there were only 2 of us, so it was roomy and well appointed. Nice breakfast buffet. We did not use the facilities, but there is a fitness center and spa as well as a rooftop pool which would probably be a welcome respite in the summer heat. Excellent choice in Siracusa.

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