ibis Melbourne Glen Waverley Hotel 3 stars

TripAdvisor rating 4.0/5 525 reviews
ibis Melbourne Glen Waverley
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+ 21 Services
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Room 1

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Hotel extras

Guests staying at ibis Melbourne Glen Waverley can enjoy a wide range of convenient services and facilities, such as complimentary WIFI access in guest rooms and throughout the hotel, connecting guest rooms and reduced mobility guest rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINE MELPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Room for hearing impaired guests
Leisure and activities
  • Indoor heated pool (Nearby)
  • Fitness centre (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

ibis Melbourne Glen Waverley

297 Springvale Road
3150
glen waverley
australia

Tel: +61395187111

Fax: (+61)3/95187117

Contact email

Check-in from 14h00

Check out up to 11h00

  • SPRINGVALE RD OR GLEN WAVERLEY :   754, 850, 691

  • By plane

    TULLAMARINE MEL At 47km / 29.21 miles - Shuttle paying

  • By train

    GLEN WAVERLEY At 0.01km / 0.01 miles

  • By train

    GLEN WAVERLEY At 0.01km / 0.01 miles

GPS :-37.882978, 145.1652

Our accommodations

Each of the 155 tastefully appointed guest rooms at ibis Melbourne Glen Waverley provides the perfect place to retire to at the end of a long day. Guests searching for hotels in Melbourne can find a range of accommodation options at this stylish hotel, wi th Standard and Superior options available. Contemporary and well-appointed, each guest room features a modern ensuite, comfortable bedding, air-conditioning, a flat-screen TV, coffee and tea making facilities, an iron, and broadband and WIFI access.

Standard Room with 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 21
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Superior Room with 1 Queen Bed

  • Max. number of persons: 2
  • Area: From 24
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Superior Room 1 Queen and Single Bed

  • Max. number of persons: 3
  • Area: From 24
  • Wireless internet in your room
  • Bathroom products

Superior Room with 1 King Bed

  • Max. number of persons: 2
  • Area: From 19
  • Wireless internet in your room
  • Business Desk
  • Bathroom products

Our restaurants and bars

ibis kitchen

Type of cuisine: Bistro

ibis kitchen is suited to business and leisure travellers seeking an easy, comforting and delicious meal.

IBAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 198

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 90 people

Find out more

Our guest reviews for
ibis Melbourne Glen Waverley

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

6,204 reviews

tripadvisor

TripAdvisor Rating 4.0/5

525 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

good

Customer review rating 4.4/5

Julia Business - 09/10/2019 AccorHotels review

Was pleasant and would stay again

Dear Julia R., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Great value

TripAdvisor rating 4.0/5

Diane R Business - 09/10/2019 TripAdvisor review

We stay here often and always are pleasantly greeted and find our accommodation clean and with everything we need. Staff are always happy to help. They made a booking for dinner for us as they don't serve dinner on the weekend.

Dear Diana R, Thank you for taking the time to share feedback about your recent stay at the Ibis Melbourne Glen Waverley. I am delighted to hear that your experience was enjoyable and I will pass on your kind words to the Team. We look forward to welcoming you back soon. Kind regards, Mr Andrew Dvash General Manager

Pleasant. Comfy room

Customer review rating 4.4/5

W. Couples - 08/10/2019 AccorHotels review

Stayed three nights. Sixth floor. Lift very noisy. Would not like to be near it but we were well away. Enjoy the free undercover car parking Staff always smiling when we pass in lobby. Received a welcome back card waiting in our room as we had stayed before

Dear Kathleen W., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Was mostly good

Customer review rating 4.4/5

Leon M. Business - 08/10/2019 AccorHotels review

Room was good breakfast was great I did do some shopping for milk yogurt and some cheese that I put in the small bar fridge but the previous guest must have turned it off and I did not find out till th food had spoiled so had to bin it.

Dear Leon m., Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Mr

Customer review rating 4.4/5

Shane Couples - 08/10/2019 AccorHotels review

Very good, unfortunately had to leave a day earlier due to a hospital emergency relating to my wife

Dear Shane T., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

comfortable room, great friendly staff, great service

Customer review rating 4.4/5

Daniel Couples - 08/10/2019 AccorHotels review

the staff were all very friendly and helpful, the room was nice and clean. All the staff we interacted with were very polite and professional. The room was neat and tidy, very well maintained. The buffet breakfast was delicious.

Dear Daniel J., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great customer service

Customer review rating 4.4/5

Chris Business - 08/10/2019 AccorHotels review

Thanks so much to the staff who assisted with sorting out the aircon in my room, so that my room was nice & warm, and thanks also for the provision of a firmer pillow than those supplied in the rooms - this was greatly appreciated.

Dear Christine Karla L., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

easy and adequate

Customer review rating 4.4/5

Jv Business - 08/10/2019 AccorHotels review

Good facility Checking in always seems to take an age (say 5 minutes) this is in stark contrast to picking up a hire car from Budget where the conversation takes 30 seconds and you walk away with keys. I'm not sure why there are 300 button clicks and intense concentration for a guest who is expected. Good to have a system that optically scans business cards or credit cards for all of those questions. The $1 breakfast was great but a little late each day for our team who needed to be on-site at 07:00 great to have the continental option open a little earlier every day. Truthfully, $10 for continental breakfast would be appreciated and fair. The parking seems overpriced for an overnight facility i think there should be a hearty discount for arriving after 6 and leaving before 7

Dear John V., Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Good experience though facilities need updating.

Customer review rating 4.4/5

David M. Couples - 08/10/2019 AccorHotels review

Staff were all excellent. Helpful and pleasant to deal with. Food for breakfast was very good though a little expensive. Room was adequate. Small and stuffy with no fresh air while aircon needed to be used constantly which dried out the air. Bed was very comfortable.

Dear David M., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Great people nice room good food GOOD

Customer review rating 4.4/5

Mike H. Business - 08/10/2019 AccorHotels review

Most adequate for my needs of this short trip. Good little take-away coffee shop for my trip to the office in the taxi Nice Reception staff Breakfast was good (like waiter service though) Room clean tidy - & all I need for a short stay

Dear Michael James H., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Great service

Customer review rating 4.4/5

Shane R. Business - 08/10/2019 AccorHotels review

Great location, amenities, bar, restaurant & service. Paying for car parking on top of the room rate is a bit high & the room cleaning staff could do better as there is no toilet brush & stains are still in the toilet.

Dear Shane R., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Clean hotel, hate that I cannot open a window

Customer review rating 4.4/5

Theo J. Business - 07/10/2019 AccorHotels review

Top: Clean room, rather new, nice staff, wifi works Tip: Provide cheese at breakfast, machine coffee could be better quality

Dear Theo J., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Not pleasant or comfortable.

Customer review rating 4.4/5

Oriel W. Families - 07/10/2019 AccorHotels review

When my son and I arrived to our room, the room spray they used was so strong we could taste it! The bathroom was not what I would call clean and the pillows were so uncomfortable. With the strong smell of the room spray and the horrible pillows, it made it a bad night sleep for both of us.

Dear Oriel W., Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

major letdown

Customer review rating 4.4/5

Anonymous Solo - 07/10/2019 AccorHotels review

I felt extremely under valued during this stay compared to my last. On that occasion I was actually "Guest of the Day" and was treated like a VIP which was fantastic. However it was the exact opposite this time. No real welcome on check in (I am an Accor Plus Silver Member), no water in my room (I had to go to reception and ask for this and also tea and milk), no biscuits or anything to eat, the new restaurant menu is far too expensive and should be available the whole week not selected days as should the specials too. My room was at the furthest end of the corridor, I had noisy neighbours who took great delight in letting the doors slam and talk at the top of their voices etc. There was a general feeling of being unwelcome. I arrived in the evening after work and was too tired to use my drink voucher so it was not utilised. Also I could not connect to the room Wi-Fi at all. If I were to just have this experience of staying at the Ibis Glen Waverley, I would not return

Dear Larissa M., Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

does the job, clean room to sleep to recharge.

Customer review rating 4.4/5

Robert Business - 07/10/2019 AccorHotels review

Room was small bit harder to relax as you do not have much room to stretch out to relax. Room was quiet no real noise from others or outside. Just a basic room that was clean and allow me to recharge. Staff was friendly and helpful as well. The restaurant could use better selection of comfort food for travelers and staff can be a bit disorganized at times.

Dear Robert Gene B., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Room was really old and carpet was extremely dirty.

Customer review rating 4.4/5

Milan Business - 06/10/2019 AccorHotels review

Customer service & breakfast was good but the quality of the room was really poor.

Dear Milan Preet Singh B., Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Andrew

Very good

Customer review rating 4.4/5

Tom K. Business - 05/10/2019 AccorHotels review

It was good, nice room and good coffee

Dear Tom K., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Great stay

Customer review rating 4.4/5

Reggie J. Couples - 05/10/2019 AccorHotels review

Very pleasant stay. Bernadette & the staff were very helpful & did everything right to make our stay very comfortable & enjoyable. The food at the restaurant was great too. Will be back

Dear Reginald J., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Very pleasant

Customer review rating 4.4/5

Steve Couples - 05/10/2019 AccorHotels review

Enjoyable stay, good value, good breakfast.

Dear Steven G., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew

Short stay with family

Customer review rating 4.4/5

Caroline L. Families - 05/10/2019 AccorHotels review

Good stay, comfortable and clean room, great breakfast and really helpful reception staff.

Dear Carol L., We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrew
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