ibis Melbourne Glen Waverley Hotel 3 stars

TripAdvisor rating 4.0/5 508 reviews
ibis Melbourne Glen Waverley
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Hotel extras

Guests staying at ibis Melbourne Glen Waverley can enjoy a wide range of convenient services and facilities, such as complimentary WIFI access in guest rooms and throughout the hotel, connecting guest rooms and reduced mobility guest rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • TULLAMARINE MEL
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre Nearby
Business services
  • 6 meeting room(s)
  • Copy/print service available

Hotel location

ibis Melbourne Glen Waverley

297 Springvale Road
3150
glen waverley
australia

Tel: +61395187111

Fax: (+61)3/95187117

Contact email

Check-in from 14h00

Check out up to 11h00

  • SPRINGVALE RD OR GLEN WAVERLEY :   754, 850, 691

  • By plane

    TULLAMARINE MEL At 47km / 29.21 miles - Shuttle paying

  • By train

    GLEN WAVERLEY At 0.01km / 0.01 miles

  • By train

    GLEN WAVERLEY At 0.01km / 0.01 miles

GPS :-37.882978, 145.1652

Our restaurants and bars

ibis kitchen

Type of cuisine: Bistro

ibis kitchen is suited to business and leisure travellers seeking an easy, comforting and delicious meal.

IBAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 198 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 90 people

Find out more
ibis Melbourne Glen Waverley Meeting Room

Our guest reviews for
ibis Melbourne Glen Waverley

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

5,617 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

508 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018
Customer review rating 4.4/5

Db Business - 15/04/2019 AccorHotels certified review

Clean room and a free upgrade to a king bed. Only issue was that I am an average sized guy and found the shower cubicle was a bit narrow even for me.

Short business stay

Customer review rating 4.4/5

Danny N. Business - 15/04/2019 AccorHotels certified review

I found the staff friendly, the room I stayed in was modern and clean and though on a busy road, there was very little noticeable traffic noise. (I was on a higher floor) Breakfast was good, but I did not eat an evening meal at the restaurant so can't comment on that.

comfortable with great meals

Customer review rating 4.4/5

Robyn B. Business - 15/04/2019 AccorHotels certified review

The room is comfortable - not enough of the small milks in the fridge - only 3

Dear Robyn B., Thank you kindly for taking the time to complete our survey regarding your recent stay with us here at Ibis. I am glad you found the hotel comfortable and the meals enjoyable. I am sorry about there not being enough milk or tea in the room, I have left a note for the team to put some more in your room when you're next here on the 23rd April. We look forward to welcoming you again soon. Thank you for sharing your experience with me. Sincerely, Lara Connolly General Manager

2 night stay for work

Customer review rating 4.4/5

Andrew Business - 15/04/2019 AccorHotels certified review

Convenient location, easy check-in and out, good parking and good food from restaurant. Overall pleasant 2 night stay while in the area for work. Room was excellent and clean, bed was comfy.

Dear Andrew M., Thank you kindly for taking the time to complete our survey regarding your recent stay with us here at ibis. I am delighted that you enjoyed your stay with us, and appreciate you sharing your experience with me. We look forward to welcoming you again in the near future. Sincerely, Lara Connolly General Manager

Clean and comfortable

Customer review rating 4.4/5

Deb Business - 15/04/2019 AccorHotels certified review

Pleasant stay with lovely dinner

Dear Deb R., Thank you kindly for taking the time to complete our survey regarding your recent stay with us here at Ibis. I am delighted that you enjoyed your stay and enjoyed the dinner you had. Thank you for sharing your experience with me, and for your comments and feedback. We look forward to welcoming you again in the near future. Sincerely, Lara Connolly General Manager

ok stay - few improvements could be made

Customer review rating 4.4/5

Anonymous Business - 15/04/2019 AccorHotels certified review

Friendly welcome at reception - helpful staff , room ok basic but ok. Shower could do with a good clean in drain hole area - disappointed no meals served on Friday night - finished a long work day and just wanted to have a feed and go to bed early but had to go out for dinner ( why aren't you open on Friday night????) Great to park car on site but entering and leaving car park - not designed for large 4WD - have to get out of car to use swipe device

Our home away from home

Customer review rating 4.4/5

Karen E. Couples - 14/04/2019 AccorHotels certified review

Living on the Mornington Peninsula we find the Ibis Glen Waverley very convenient to visit friends and catch the train to the city

Dear Karen, Thank you very much for taking the time to share your feedback regarding your recent experience at ibis Melbourne Glen Waverley. It is always a great pleasure to read that you consider our hotel to be the home away from home and the hotel location is convenient to meet your family friends. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lara Connolly General Manager ibis Melbourne Glen Waverley

Good

Customer review rating 4.4/5

Stanley Business - 13/04/2019 AccorHotels certified review

Good

Dear Chienchun , Thank you very much for taking the time to share your feedback regarding your recent experience at ibis Melbourne Glen Waverley. We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lara Connolly General Manager ibis Melbourne Glen Waverley

And the restaurant was open!!

Customer review rating 4.4/5

David H. Couples - 13/04/2019 AccorHotels certified review

Always enjoy staying here. Lovely comfortable and clean hotel. Extremely friendly and obliging staff. Make you feel very welcome

Dear David, Thank you very much for taking the time to share your feedback regarding your recent experience at ibis Melbourne Glen Waverley. I was pleased to read that you had the opportunity to enjoy our hotel restaurant this time and I am sorry that this was not the case in most of Fridays & Saturdays. It is always a pleasure to receive positive feedback about the hotel and our friendly staff. I am sure that this feedback will serve as an encouragement to all of our team as we strive to improve the quality of our services continuously. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lara Connolly General Manager ibis Melbourne Glen Waverley

All good facilities and ideal location for where I was working

Customer review rating 4.4/5

David G. Business - 13/04/2019 AccorHotels certified review

It was short overnight but very satisfying

Dear David, Thank you very much for taking the time to share your feedback regarding your recent experience at ibis Melbourne Glen Waverley. I was happy to read that you enjoyed the hotel facilities and that you found the location to be ideal and close to where you work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lara Connolly General Manager ibis Melbourne Glen Waverley

Good for some nights but not for longer stay

Customer review rating 4.4/5

Harald Business - 12/04/2019 AccorHotels certified review

The wardrobe was to small, extra blanket, ironing board and flat iron took too much space. No coat hooks, neither in bathroom or bedroom no leisure activities like Sauna, fitness room, etc

Dear Harald, Thank you for taking the time to tell us about your experience at the ibis Melbourne Glen Waverley. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we do strive to provide a superior service experience for every customer and therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lara Connolly General Manager ibis Melbourne Glen Waverley

Excellent

Customer review rating 4.4/5

C B. Business - 12/04/2019 AccorHotels certified review

Very good

Dear Clive, Thank you very much for taking the time to share your feedback regarding your recent experience at ibis Melbourne Glen Waverley. We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lara Connolly General Manager ibis Melbourne Glen Waverley

Excellent

Customer review rating 4.4/5

Keith Business - 12/04/2019 AccorHotels certified review

Really great place to stay, nice staff, good rooms.

Dear Keith, Thank you very much for taking the time to share your feedback regarding your recent experience at ibis Melbourne Glen Waverley. I was pleased to read that you had a great stay with us and you enjoyed both the hotel and friendly staff service during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lara Connolly General Manager ibis Melbourne Glen Waverley

Very budget experience

Customer review rating 4.4/5

Sam Business - 12/04/2019 AccorHotels certified review

I recently found out how much we paid to stay and it’s more than the cost at a much more upmarket hotel we used to use in the city. But you are very budget in experience, breakfast food is terrible, room service food worse, coffee undrinkable, there’s no minibar, and the room is very spartan. Also both times I stayed my card didn’t work on the second day and I had to go get it sorted after a long day. Your receptionists are sullen and largely unwelcoming. You couldn’t even get the clocks right after daylight savings, putting them an hour in the wrong direction at your reception desk. I’m advocating to our company to avoid staying there again, and I know I’m not the only one doing so. Regards Sam

Dear Samuel, Thank you kindly for completing our survey regarding your recent stay with us here at Ibis. I am sincerely sorry that you weren't happy with your stay, and there were a few areas that were pointed out as not being unacceptable. Bernadette, the Front Office Manager has tried contacting you today to discuss and apologise on behalf of the hotel. We would love the chance to contact you and hopefully take on some feedback to ensure we can welcome you again in the near future. Sincerely, Lara Connolly General Manager

Great service very friendly

Customer review rating 4.4/5

Tim Business - 12/04/2019 AccorHotels certified review

Great stay as always all staff very friendly, restaurant never disappoints always top quality meals. Look forward to my next stay

Dear Tim, We very much appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. It is always a pleasure to receive positive guest feedback. I am glad you enjoyed the meals in the restaurant and you enjoyed your stay with us once again. Its great to see you back. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to the hotel soon. Sincerely, Lara Connolly General manager

Over priced but okay.

Customer review rating 4.4/5

Brian Couples - 12/04/2019 AccorHotels certified review

Quite good except for the cost.

Dear Brian, Thank you very much for taking the time to share your feedback regarding your recent experience at ibis Melbourne Glen Waverley. We very much appreciate your constructive feedback regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lara Connolly General Manager ibis Melbourne Glen Waverley

Good Staff service

Customer review rating 4.4/5

Graeme Couples - 12/04/2019 AccorHotels certified review

Pleasant

Dear Graeme, Thank you very much for taking the time to share your feedback regarding your recent experience at ibis Melbourne Glen Waverley. We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lara Connolly General Manager ibis Melbourne Glen Waverley

No complaints

Customer review rating 4.4/5

Jann Business - 12/04/2019 AccorHotels certified review

Staff friendly. Room amenities good, with comfortable bed. Great breakfast. My only complain would be it seemed difficult to control the air conditioner temperature in the room. Too warm.

Dear Jann, We greatly appreciate your comments regarding your stay at the ibis Melbourne Glen Waverley. I am pleased you enjoyed your stay and that you found our beds very comfortable. My apologies for the inconvenience caused due to the temperature controls in the room. I have noted that and will pass this on to maintenance. I am sure this feedback will serve as further encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you back at the hotel soon. Sincerely, Lara Connolly General Manager

Very pleasant and relaxing

Customer review rating 4.4/5

Sandy M. Business - 12/04/2019 AccorHotels certified review

Very pleasant and relaxing

Dear Sandy, Thank you for taking the time to comment on your recent stay with us at the ibis Melbourne Glen Waverley It is always a pleasure to receive positive feedback. I was pleased to hear that you found your stay very relaxing. I will share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back to the hotel in the future. Sincerely, Lara Connolly General Manager

Clean rooms, great location and very friendly staff

Customer review rating 4.4/5

Desley B. Business - 12/04/2019 AccorHotels certified review

Always enjoy stating here, last time is was extra special as I was the Guest of the Day, I was absolutely spoilt. Rooms always clean, the location is great with many restaurants close by and staff alwasy very friendly

Dear Desley, Thank you very much for taking the time to share your feedback regarding your recent experience at ibis Melbourne Glen Waverley. Congratulations on being selected as our Guest of the Day. It was great to hear that you enjoyed the whole experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lara Connolly General Manager ibis Melbourne Glen Waverley
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