ibis Sydney King Street Wharf Hotel

Upon a stressfull drive through city traffic, I was disappointed that there was 2 parking spots outside the hotel, both taken, with no-one in reception or the coffee shop. I parked down the road in the taxi spots on the Ibis side of the road and left my wife in the car. Upon getting out of the car to try and find reception, I received abuse about where I was parking by a towelhead in a taxi. I found reception and asked where we could park. I was advised there was a $55 charge for this. I was disappointed this was not asked during my booking. I had the option to book a room at another hotel for $299 with free parking and harbour views, but I chose Ibis to save money. As it turned out, I could have had a larger room with harbour views for and extra $44. If I knew parking was $55, I would not have booked Ibis. I was then informed to drive around the block to the roller door and push the button. I did this about 7 times and finally the door opened. The girl in reception knew I was driving around there and it still took several minutes to let us in. Poor service. Other than this, the room was sufficient for the night, bed comfortable and shower was hot. Probably would look elsewhere next time I visit Sydney.

Convenient

I arrived at 8.30 Friday night after a long day of work and meetings. I am not familiar with Sydney but found the hotel easy enough. I found a 5 minute park right out the front and went to check in and find where the parking garage was. The staff member was very helpful and gave me directions around the block to the car park. I set off and after 40 minutes of driving around the block three times (not easy in Sydney with all the one way streets) to try and find the entrance I went back to the front of the hotel. The very kind staff member took me for a walk to show me the entrance to the car park. It was not well lit and there was no sign identifying it. It was 9.30PM when I finally arrived in the lobby to check in and organise some dinner. The staff members were extremely apologetic and said many people have problems finding the car park. The food arrived in my room a short time later, the room was very comfortable. Except for the parking, I would totally recommend this hotel. The staff were fabulous, efficient, very friendly and helpful.

We chose to stay at the Ibis for the convenience of Location to King Street Warf. Although the room was small, it was very clean and suitable for a short stay. Only problem we had was we were told breakfast would be included in our price for free for one of the mornings but they still tried to charge us for breakfast for 2 days even though we only ate there once. we were not charged but it was hard to convince the staff as the person that took the booking didn't leave any notes on the computer. It didn't affect our stay, and would stay again for a short stay. Besides the breakfast mix up, the staff we very friendly and attentive. The location to the wharf is exceptional.

Woken up at 5:30 am every morning with someone by what I can only assume was someone chiseling tiles from a wall in an adjoining room. Also surprised to find that a piece of paper had been washed in with my sheets which if you've ever left a receipt in your laundry it was kind of like that. Except all through the bed. Other than that the service was good and the place was tidy

When booking a 3 night stay on the website, I was given the total of $902. On my tax invoice it states different amounts for each night I stayed - $264, $244, $394. This was not given to me prior to booking and I find it disgustingly deceptive.

Comfortable, convenient and clean.

Super easy checkin, friendly and jovial check in staff. Great coffee in the morning.

Bed sheets had stains in them. Mattress is noisey, uncomfortable and springs are broken. Shower has the resemblence of a caravan shower cubicle. Room could of done with w good clean but the bed being broken and stains in the linen was the biggest issue, pillows are uncomfortable so we got no sleep.

Our stay at the Ibis Sydney King Street Wharf exceeded our expectations. I thought we were staying at Ibis Darling Harbour but discovered that was not the case, infact the location was perfect for our stay. The staff were extremely helpful and knowledgable answering all the questions we asked comprehensively and instantly. Our room was well appointed, clean and very comfortable.

ok for short stay, carpark fee expensive $55 pr night.

Good staff, nice room, handy location.

Clean. Comfy and so close to everything. Staff are always helpful and I keep coming back.

very nice and friendly service and very nice and clean Thank you guys for been so nice