Hotel - Pullman at Sydney Olympic Park
Pullman Hotel Pullman Hotel

Pullman at Sydney Olympic Park Hotel

4.5/5 1,626 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air-conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Grass tennis court (Paying, Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Pullman at Sydney Olympic Park offers Sydney's only 5 star rooms outside the CBD. With modern design, sweeping views, large bathrooms with separate shower and bath and wireless internet. Suites feature spa baths and Executive Lounge access on event days.of accommodation features, including a TV with cable and pay-per-view channels, WIFI access, air conditioning, a minibar, 24 hour room service, sweeping views, and a large modern ensuite with luxury bathroom amenities and a separate shower and bath.

  • 218 rooms
  • 100% non-smoking hotel
  • 11 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Cordless telephone
    • Wide working desk
    • Baby bed
    • Pay per view channel(s)
    • Air-conditionning with individual remote
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 8,161 reviews

Our guest reviews for Pullman at Sydney Olympic Park

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,626 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
thestanleysinoz Family - 12/07/2018 TripAdvisor review
« Sadly, not it's usual high standard »

Over all it we were happy with our stay. We have stayed on a couple of occaaococ in the last 12 months and we did feel this was the least impressive. Our bedside lamp did not work, we felt it was noisy next to the lifts plus the tiles in the area did not look like they had been cleaned properly. However all the staff and commual areas were, as usual, excellent. Joe, the concierge was as usual excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear thestanleysinoz, Thank you for the feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park. We are so happy to read that our friendly staff were attentive to your needs throughout your stay -- special mention to Joe! I am very sorry about the issues you experienced throughout your stay. I passed along your comments regarding the light and cleanliness of the room to our Chief Engineer and Executive Housekeeper. We look forward to welcoming you back again soon! Kind Regards, Nathan Cox General Manager

Anonymous Business - 11/07/2018 AccorHotels certified review

Check in was amazing. The reception team always make me feel extremely welcome especially Paige

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debby, Thank you for the kind words in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park! Thank you for the lovely comments in regards to check in and our friendly staff -- special mention to Paige! I will pass along this feedback to Paige and all staff. We look forward to welcoming you back again soon! Kind Regards, Bensen Robards Front Office Manager

Louie S. Couples - 11/07/2018 AccorHotels certified review
« no hot water »

Hi Simon, Firstly I have never done this.. but I do know that someone reads all the feedbacks, as I have a lot return to me thanking me for the time I spent doing your surveys But this time while I was happy to do so again, but I thought this time I would, directly to you because I was very unhappy this time… Love the place, love the brand, people, wine, food, location, and all the brand stands for. But for the second time we were not able to have a shower after drinks and dinner down stairs last Friday night! Put it simply no hot water it never come on like it was suggested so I checked out paid my bill and we went home disappointed… Like I said we love the place and will return most likely this Friday night as we like to treat our self’s there often.. But we were not happy last Friday I’m hoping you could look at my account and perhaps do something with it would be great? Last Friday night I think room 1455 and in my name Louie s. 2 cars, drinks, and dinner, checked out about 10.30 Cheers, like I said love the brand wont switch but for the second time.. that’s a bit how you going! don’t you think?

Edward L. Families - 11/07/2018 AccorHotels certified review
« All went well »

All staff were very friendly and were very helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edward, Thank you for the great review of the Pullman hotel Sydney Olympic Park! We are so happy to read that you thoroughly enjoyed your stay and we look forward to welcoming you back again soon! Kind Regards, Paige Heesh Assistant Manager

Nm Solo - 11/07/2018 AccorHotels certified review
« Comfortable and Clean »

Had a lovely relaxing stay in clean room with beautiful afternoon sun. Loved the breakfast and comfort of the entire stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natahl, Thank you for the great review of the Pullman hotel Sydney Olympic Park! We are so happy to read that you thoroughly enjoyed your stay and we look forward to welcoming you back again soon! Kind Regards, Paige Heesh Assistant Manager

Anonymous Business - 11/07/2018 AccorHotels certified review
« Good »

The hotel is lovely. I could not adjust the air conditioning which was frustrating. The breakfast was limited for someone who is gluten free like myself.

Anonymous Business - 10/07/2018 AccorHotels certified review

Thought the advertising for $1. Breakfast is false when you try to access this only to be told it only randomly available if you advertise this it should be available during the whole promotion to all guests not just a few

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kerry, Thank you for your feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park! Unfortunately the $1 breakfast package is available online but only limited to a certain amount of reservations per day. Thank you again for your feedback and we look forward to welcoming you back again soon! Kind Regards, Paige Heesh Assistant Manager

Belinda G. Families - 10/07/2018 AccorHotels certified review
« Great place to stay »

As always everything is always easy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Belinda, Thank you for the great feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park! We look forward to welcoming you back again soon! Kind Regards, Paige Heesh Assistant Manager

Jo-anne V. Families - 10/07/2018 AccorHotels certified review
« Disappointing stay for 5 Star Hotel »

Our first night, we had no hot water. So after a long trip we went to bed dirty (including my child). We had to get up early the next morning to attend a netball carnival and because we couldn’t shower the night before, we had to get up even earlier. The hot water still wasn’t working the following morning. Faced with no choice, we showered in the near cold water and headed out for a long day. Thankfully the water had returned that evening. The next day we headed out again to a long day of sports. When we returned at 4pm, our room had not been made up. All we wanted to do at this point was relax but have to leave our room again to allow housekeeping to come in, we asked for housekeeping to come in an hour, to give us time to get dressed to head out to dinner. Housekeeping arrived half and hour later as we were getting dressed. And finally, we woke the next morning, my son and I woke up with runny noses and sore throats. I believe this was because of the cold showers. I would also like to note that the beds are too small for a family. Did not enjoy sleeping on the edge of the bed with my son in the smallest double bed I’d ever seen. Queen beds should be the minimum for family rooms. While I appreciated the complimentary parking (requested by me) I don’t feel that is adequate compensation for the discomfort and inconvenience we endured on our first 5 Star stay. I would appreciate a refund for the stay or at the very least, a complimentary stay for a return trip in November. If this is offered, I would prefer the Novotel as the beds are bigger.

Our hotel has responded to the review
Our hotel has responded to the review

Di has emailed guest back regarding complaint.

Anonymous Families - 10/07/2018 AccorHotels certified review
« Very comfortable stay »

Always a great stay at the Pullman Olympic Park, rooms are very clean and staff are wonderful. Had a slight hot water issue however it was quickly fixed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Heidi, Thank you for your great feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park! We are so happy to read that you had a lovely stay. We are very sorry about the issues with the hot water. Thank you for being so understanding. We look forward to welcoming you back again soon! Kind Regards, Paige Heesh Assistant Manager

Sonya G. Families - 10/07/2018 AccorHotels certified review
« No hot water on Fri night & Sat morning plus plumbing issue in bathroom »

No hot water available on Friday night or Sat morning. Very frustrating & unpleasant as we were staying for Country Swimming Championships. We all needed baths/showers but had to go to bed without. Reported the problem early Fri evening (approx 6.30/7pm) and was moved to a suite. Called Reception a number of times throughout the evening & was told repeatedly to give it another 15-20mins. By 10.30pm we were exhausted and just went to bed. Again, no water in the morning. Was informed we could use a room at the Novotel to shower but did not have the time to take up the offer as we had to be at the Aquatic Centre by 7.45am. We returned to the hotel later that day & the hot water was up and running. Finally ran a bath for the kids and when we pulled the plug the water came up out of the floor drain and flooded the bathroom floor. 2 hotel engineers were called up to our room and advised that a piece of the drain had fallen down and was obstructing water flow. They were successful in removing it and did a great clean up job, however, there was an unpleasant smell! Also rang Housekeeping to get some more shower gels sent up but they didn’t arrive. I booked a room for 4 people, however, the hotel room only had bathroom toiletries for 1 person!!!

Jo Families - 10/07/2018 AccorHotels certified review
« Comfortable, staff mostly friendly »

We loved the close proximity to the Aquatic Centre, although it was disappointing to not have hot water for showers our first night or the following morning

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne, Thank you for the feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park. I am very sorry about the issues you experienced with the hot water. Unfortunately, the whole hotel was effected by this and our Chief Engineer was unable to fix it overnight. We had a Specialist come to the hotel and managed to fix the hot water pump by midday Saturday. I can understand how frustrating this would of been. Thank you again for your feedback and we look forward to welcoming you back again soon. Kind Regards, Paige Heesh Assistant Manager

Wendy Families - 10/07/2018 AccorHotels certified review
« Limited time »

After a long wait to speak with front desk staff, and having arrived early and asking to drop the bags, I was informed of the hotel having no hot water. I was told it was being looked at and to come back tonight. After not receiving a call or message to say the room was ready, we came back to the hotel at almost 7pm hoping the room was ready and water available. Again waiting in queue to be served, it wasn’t until the nice colourful chap saw us and asked my name and gave me the key. Unfortunately this meant our use of the hotel was limited. In addition the welcome water was not provided though the desk girl assured me it was in the room. I searched again still not finding it. Her insistence made me feel stupid for it not being there. The guaranteed extra towels, requested and confirmed by telephone before checkin were not in the room. Not the best stay.

Juanita Couples - 10/07/2018 AccorHotels certified review
« Always fabulous »

We often stay at the pulman sydney Olympic Park and it never disappoints. The service is exceptional and the food is devine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Juanita, Thank you for the great feedback in regards to your recent stay with us at the Pullman Sydney Olympic Park. We are so happy to read that you thoroughly enjoyed your stay and we look forward to welcoming you back again soon! Kind Regards, Paige Heesh Assistant Manager

Devon S. Families - 10/07/2018 AccorHotels certified review
« Very comfortable »

Love staying at The Pullman Sydney Olympic Park. Still nice quality, convenient and staff are consistently friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tim, Thank you for your great feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park! We are so happy to read that you had a lovely stay. We look forward to welcoming you back again soon! Kind Regards, Paige Heesh Assistant Manager

Katrina Families - 09/07/2018 AccorHotels certified review
« Convenient »

Great family getaway. Watched netball and AFL before staying at the Pullman

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katrina, Thank you for the great feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park! We look forward to welcoming you back again soon! Kind Regards, Paige Heesh Assistant Manager

Sharon Families - 09/07/2018 AccorHotels certified review
« excellent location »

very enjoyable. Come every year to take the grandson to the ice hockey and he loves being spoilt.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon, Thank you for the great feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park! We look forward to welcoming you back again next year for the ice hockey! Kind Regards, Paige Heesh Assistant Manager

Anonymous Business - 09/07/2018 AccorHotels certified review
« Unfortunately, the hotel appears to have major plumbing and hot water problems. »

When we arrived and checked in the shower made a noise that was so loud the TV could not be heard in the next room. As they were not able to rectify the problem, we were moved to another room. The shower in this room was only marginally better. On the last days of our stay there was no hot water for 24 hours. The shower on Wednesday night was only warm. Thursday morning, Thursday night and Friday morning there was no hot water. Rather than notifying guests, each guest went to the front desk to ask about the problem only to be told rudely that they were trying to rectify the problem. Why not place a short apologetic note under doors to advise of the problem and to assure guests that they were doing all that they could? Also advised the front desk, overnight staff, that on different days the towels smelt of cigarette smoke. The reply was that they did not know how as they were new towels.

Sarah Business - 09/07/2018 AccorHotels certified review
« Friedly and attentive restaurant staff esp ?Stanley. »

Warm and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, Thank you for the great feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park! We are so happy to read that you thoroughly enjoyed your stay with us and our friendly staff were attentive to your needs -- special mention to Stanley! We look forward to welcoming you back again soon! Kind Regards, Paige Heesh Assistant Manager

Holly V. Couples - 09/07/2018 AccorHotels certified review
« Wonderful »

Friendly and helpful staff, comfortable facilities, delicious food.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Armen, Thank you for the great feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park! Thank you for the kind words in regards to our friendly staff! We look forward to welcoming you back again soon! Kind Regards, Paige Heesh Assistant Manager

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