Hotel - Pullman at Sydney Olympic Park
Pullman Hotel Pullman Hotel

Pullman at Sydney Olympic Park Hotel

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4.5/5 1,576 reviews
All hotels in Sydney olympic park
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air-conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing  (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Grass tennis court (Paying, Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Pullman at Sydney Olympic Park offers Sydney's only 5 star rooms outside the CBD. With modern design, sweeping views, large bathrooms with separate shower and bath and wireless internet. Suites feature spa baths and Executive Lounge access on event days.of accommodation features, including a TV with cable and pay-per-view channels, WIFI access, air conditioning, a minibar, 24 hour room service, sweeping views, and a large modern ensuite with luxury bathroom amenities and a separate shower and bath.

  • 218 rooms
  • 100% non-smoking hotel
  • 11 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Cordless telephone
    • Wide working desk
    • Pay per view channel(s)
    • Air-conditionning with individual remote
    • Crib on request
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 7,126 reviews

Our guest reviews for Pullman at Sydney Olympic Park

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,576 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Fernando Business - 17/02/2018
« Excellent room. »

Really well looked after by staff. Room was great and clean. One small hiccup with power in the room, but it was quickly fixed by the maintenance team. Excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fernando P., Thank you for choosing to take the time out of your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would also like to thank you for your loyalty to Accor hotel through our hotel membership. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

AccorHotels certified review
Anonymous Couples - 15/02/2018
« Where were the staff? »

We had stayed only 6 weeks before and were very surprised at the different experience we had this time. From the start there was no concierge to deal with our car so it was left in the street for quite a while. Upon returning from a concert we were advised the kitchen was short staffed and that room service for a toasted sandwich was going to be 45 mind. Considering there are many concerts at nearby locations I expected the kitchen to be prepared. We had also requested the same room we stayed in last time on our booking but we ended up in a room on a lower floor with no view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allison Shelton, Thank you for taking the time to tell us about your experience at the Pullman at Sydney Olympic Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Joe I. Solo - 15/02/2018
« Luxury hotel. Good location »

Room was quite. Comfortable bed. Great bathroom. Good customer service at front desk

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Ipsa, Thank you for choosing to take the time out of your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

AccorHotels certified review
Martin Business - 14/02/2018
« Comfortable »

Very nice room. Pleasant staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Matoricz, Thank you for choosing to take the time out of your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

AccorHotels certified review
Steven Business - 14/02/2018
« Comfortable place to stay »

Easy and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Higgins, Thank you for choosing to take the time out of your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

AccorHotels certified review
Gary D. Business - 13/02/2018
« Pleasant stay, helpfull staff. »

Room was nice, friendly and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Davidson, Thank you for choosing to take the time out of your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

AccorHotels certified review
John B. Business - 13/02/2018
« Excellent staff, great service and a very comfortable hotel »

One of the best things at this hotel is definatly the staff. They genuinely enjoy what they do. It is so refreshing to arrive at the hotel, have a warm greeting and be remembered. Everything from the service at the front right down to a great coffee. It would be better if they had an option on the website to commend staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Bray, Thank you for choosing to take the time out of your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would also like to thank you for your loyalty to Accor hotel through our hotel membership. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

AccorHotels certified review
Dana P. Business - 13/02/2018
« Excellent, friendly staff, always ready to accommodate. »

It was great. Room was nice, good amenities, excellent staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dana Pero, Thank you for choosing to take the time out of your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

AccorHotels certified review
Anonymous Families - 13/02/2018
« Wonderful service »

Paige and the rest of the staff were wonderful. Totally recommend this

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Reading, Thank you for choosing to take the time out of your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would also like to thank you for your loyalty to Accor hotel through our hotel membership. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

AccorHotels certified review
Anonymous Couples - 13/02/2018

Unbelievable best hotel ever

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Loveridge, Thank you for choosing to take the time out of your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

AccorHotels certified review
Helen A. Families - 13/02/2018
« Friendly staff , made to feel like coming home »

As usual everything was perfect from checking in, in room dining, breakfast to checking out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Allen, Thank you for choosing to take the time out of your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would also like to thank you for your loyalty to Accor hotel through our hotel membership. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

AccorHotels certified review
Brenda F. Couples - 13/02/2018
« Experience was ok as walking distance to the event we attended »

The room was comfortable. Room service meals were tasty but very expensive. On the second day we asked for more satchels of coffee and tea for our room. Instead we were sent two tea bags, two pots of hot water and a jug of milk with our room service order. We were charged $10 for the beverage order which we DID NOT MAKE when we ordered the room service. When we checked out I asked them to check if we had been charged and they said we had not but on the emailed receipt we were charged. They did apologise for the confusion in the tea / coffee request

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brenda Biggs, We very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
David Business - 13/02/2018
« An average, satisfactory stay for business travel. »

Checkin process was relaxed and straighforward with some good information from checkin staff member. Room was OK, but a few minor items to tarnish. Restaurant for breakfast was slightly below expectations for organisation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David Scown, We very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Allyce Business - 13/02/2018
« Absolutely horrible service for a 5 star property »

To be honest I was shocked to receive such service at a 5 star hotel. When we first arrive we had a room only rate, we requested to add on breakfast for the discounted rate - we were told this was done but when we arrived for breakfast nothing was added and we were expected to have this charged to our room for a second time. My major issue is with your breakfast staff. Everything seemed like hard work for them. Half the time they were talking amoung themselves and not actually working. We were at breakfast early with very few other people dining. Yet our dirty plates sat there for excessive amounts of time. On our second breakfast we were asked if we wanted any coffees or eggs, we were not offered this on our first stay. Upon our check out 2 of our 3 rooms were given an extra charge. We were told this was due to your reservations team undercharging our company credit card when we booked the room. I found it very strange that only 2 rooms were affected by this. There was no apology just please pay extra. Also your strange doorman in his colourful suits is a waste of money. Never greated once by him, when we said hi he straight up ignored us. I don't understand his purpose. I don't understand why we received such horrible service. We always stay at the Novotel, your sister property, and have done twice a year with no issues what so ever. I don't understand why the Novotel is substantially better than the Pullman. All 4 of us have already requested our workplace to never book the Pullman again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allyce Balderston, Thank you for taking the time to tell us about your experience at the Pullman at Sydney Olympic Park Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

AccorHotels certified review
Anonymous Business - 12/02/2018
« It was a good stay, nice room and good service »

Reception staff friendly and helpful. Room was very pleasant, comfortable and quiet. Breakfast staff very friendly and helpful, food good. My choice of hotel whenever I stay at Sydney Olympic Park.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Allen, Thank you for choosing to take the time out of your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

AccorHotels certified review
Ainslie Friends - 12/02/2018
« Great service fantastic location »

Loved staying here, such a close location to the Qudos Bank Arena and great service and amenities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ainslie Uhlmann, Thank you for choosing to take the time out of your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

AccorHotels certified review
Kristi Couples - 12/02/2018

Location good, rooms fairly dust free - I have asthma so this can become an issue for me. Pillows were high and firm which we don’t like using. We tried calling housekeeping no answer, we then tried front desk to order off the pillow menu as we said these pillows were too high and firm, she said she would bring two up to our room but we never received.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kristi Kokoc, We very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Kris Families - 12/02/2018
« Very clean, great breakfast, small room, limited facilities »

The hotel itself was very clean and well serviced. I don't think the upgrade was worth the $55 though as it was only for higher floor. The room itself was very small and probably not worth the rate paid. On arrival, we had a very bad experience trying to find parking in the underground carpark. We got to a dead-end and took about 30 minutes to get out after not finding a space to park and being stuck behind other people who could not get out. Also there was a misunderstanding as the website said there was a pool in the hotel, only to find out it was passes to the Aquatic Centre. The breakfast buffet was exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Galbraith, Thank you for choosing to take the time out of your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I would be interested in knowing what website stated we had a pool onsite? I have just been onto our own website and it states access to the Aquatic Centre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

AccorHotels certified review
Tracy H. Families - 12/02/2018
« Lovely accommodation great staff »

Lovely stay great rooms comfy beds friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Heslop, Thank you for choosing to take the time out of your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would also like to thank you for your loyalty to Accor hotel through our hotel membership. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

AccorHotels certified review
Anonymous Business - 12/02/2018
« Great hotel facilities, front office staff are very friendly. »

Great hotel & conference facilities, front office staff are very friendly. Banquet staff does need more training in customer service. I asked one of staff if she can turn on one more coffee machine in pre-function area as so many of us try to use just one machine. the answer was no ! this is the additional break not in her run-sheet !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Tseng, Thank you for choosing to take the time out of your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park Hotel. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team and will follow up your comments about your conferencing experience with our conferencing manager. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

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