Hotel - Pullman at Sydney Olympic Park
Pullman Hotel Pullman Hotel

Pullman at Sydney Olympic Park Hotel

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4.5/5 8,034 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room (Paying)
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air-conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Clay tennis court (Paying, Nearby)
    • Grass tennis court (Paying, Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Athletics stadium (Nearby)
    • Badminton (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Pullman at Sydney Olympic Park offers Sydney's only 5 star rooms outside the CBD. With modern design, sweeping views, large bathrooms with separate shower and bath and wireless internet. Suites feature spa baths and Executive Lounge access on event days.of accommodation features, including a TV with cable and pay-per-view channels, WIFI access, air conditioning, a minibar, 24 hour room service, sweeping views, and a large modern ensuite with luxury bathroom amenities and a separate shower and bath.

  • 218 rooms
  • 100% non-smoking hotel
  • 11 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Cordless telephone
    • Wide working desk
    • Pay per view channel(s)
    • Air-conditionning with individual remote
    • WiFi in your room
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 8,034 reviews

Our guest reviews for Pullman at Sydney Olympic Park

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Rod S. Couples - 19/06/2018
« Very comfortable »

Staff helpful and friendly, convenient parking, spacious and well appointed room. Restaurant expensive, with slow service. Air conditioning needs to be directed away from bed head.

AccorHotels certified review
Gemma Friends - 19/06/2018
« Friendly staff and very clean »

Had a great time, however we booked for 3 and we only had 2 glasses and mugs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gemma, Thank you for the kind words in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park. We are so happy to read that you enjoyed the room throughout your stay! We look forward to welcoming you back again soon! Kind Regards, Paige Heesh Assistant Manager

AccorHotels certified review
L Business - 19/06/2018
« Not what i expected »

The hot water was not hot enough. Water pressure in the shower not great. Internet cutting out then having to constantly re connect. While doing work this was time consuming & frustrating. Once we logged into the internet with the room number it would not allow us to use our other rooms number for login. I had 3 rooms = 6 people. When i booked i asked for early checkin 11am, booking people said yes certainly if the rooms were ready. On arrival at hotel it took sometime to find it then was told i had to pay a $30 fee for early book in. I should have been told that when i booked. Reading the stay & breakfast deal that 12yrs old children were free. When talking to booking person they said no 12yrs old children classed as adult. The age on the site needs to be changed to 11 yrs if this is the case. 2 of my booked rooms booked out 2 hrs early & keys handed back. I was still using one room doing work on the internet when the internet was fully cut off. I tried to use the room phone to call reception but they did not answer. I had to physically go down to the desk & get it turned back on. When my other 4 family members returned to pick up the bags they were piled next to the reception desk. As i had to work my way through the bags to collect the bags. At no time did any reception staff ask me if i needed help while i struggled to collect our bags. Then as i walked next to the reception ďesk i was asked "have you got everything? ". Food was good

AccorHotels certified review
Leeanne W. Families - 19/06/2018
« Excellent service can not fault staff especially Joe who valet parked »

Excellent service. Joe that parked my car was so lovely. He was outstanding with his customer service and deserves a recommendation. Nothing was a problem. Got a lovely surprise as Guest of the Day with free breakfast and parking. Definitely opting to stay at Pullman Olympic Park again. Breakfast was Devine. Service outstanding. Only fault was the shower head probably needed replacement

Our hotel has responded to the review
Our hotel has responded to the review

Dear Leeanne, Thank you for the excellent feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park! Thank you for your kind words in regards to our Welcomer, Joe! I cannot wait to share this feedback with all our staff. Thank you again for the feedback and we look forward to welcoming you back again soon! Kind Regards, Paige Heesh Assistant Manager

AccorHotels certified review
Darren Business - 19/06/2018
« It was a great stay »

Hotel was clean and spacious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darren, Thank you for the great feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park! We are so happy to read that you thoroughly enjoyed your stay and the room was spacious. We look forward to welcoming you back again soon! Kind Regards, Paige Heesh Assistant Manager

AccorHotels certified review
Jasmin Couples - 19/06/2018
« Lovely room »

Room was fantastic (double showerhead was a wow). Only slight drawback was the confusing bathroom window. I get you can't see the shower or toilet from the bed (unless you are trying to) but for late night bathroom visits turning the light on shines light into the bedroom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jasmin, Thank you for the kind words in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park. We are so happy to read that you enjoyed the room throughout your stay! We look forward to welcoming you back again soon! Kind Regards, Paige Heesh Assistant Manager

AccorHotels certified review
Graham Solo - 19/06/2018
« It was a great stay »

It was a good stay but in winter you need more than just a thin sheet and thin doona you would need something to help keep your guests warm in bed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham, Thank you for the kind words in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park. We look forward to welcoming you back again soon! Kind Regards, Paige Heesh Assistant Manager

AccorHotels certified review
Anonymous Business - 18/06/2018

Professional

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shane, Thank you for the kind words in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park! We look forward to welcoming you back again soon! Kind Regards, Paige Heesh Assistant Manager

AccorHotels certified review
Steve Business - 18/06/2018

Nice hotel however the bathroom in the room I stayed in developed a terrible sewerage smell during the night, not sure if it was the drains or the toilet but it was pretty "off".

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven, Thank you for the feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park. Your feedback in regards to the bathroom smell is very concerning and certainly below our usual Pullman standards. I have passed along your feedback to Higher Management and our Chief Engineer to ensure this is logged and fixed accordingly. I have placed a note on your profile to ensure you are looked after on your next stay. Thank you again for your feedback and please do not hesitate to contact me if you choose to stay with us again in the future. Kind Regards, Paige Heesh Assistant Manager

AccorHotels certified review
Anonymous Business - 18/06/2018
« Could have been better, issues with pilloew, food and checking in »

1. The pillows are way to high, very uncomfortable 2. Old room service menu, been the same for 2 years now. not much choice it I don't want to eat loads of carbs. Need more protein dishes (meat etc.) 3. Check in takes to long and often the card key does not work

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian, Thank you for the feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park. We are so sorry about all the issues you experienced throughout your stay. Please note we do offer a Pillow Menu in our rooms so guests are given a choice when they stay. I have placed a note on your Guest Profile to ensure we place flatter pillows in the room for you. Thank you for the feedback in regards to the Room Service Menu. I have passed this along to our Food & Beverage Manager and Executive Chefs as this feedback is exceptionally important to us as we are always looking to improve. Thank you again for your feedback and we hope to welcome you back again soon. Kind Regards, Paige Heesh Assistant Manager

AccorHotels certified review
Andy Couples - 18/06/2018
« Sensational »

The rooms at the Pullman are as always very luxurious, however it is the staff that always add to our overall pleasant experiences, the staff are successfully led by Nathan Cox (the general manager), other staff that are always helpful are Rizzi and Tameka, who contact us prior to our visits to find out if we have everything that we need, this includes arranging reservations in the Brassiere for all our dining needs. Upon arrival at the Pullman Tahir, Joe and Paige always treat us like royalty. The staff at the brassiere are as equally nice to us, especially Alison, Kayla, Bryee and Andrew.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, Thank you very much for your kind words in regards to your recent stay with us at the Pullman hotel at Sydney Olympic Park! We are VERY happy to read that you thoroughly enjoy staying with us! I have passed along all feedback to all staff -- special mention to Nathan, Tameka, Rizza, Tahir, Joe, Alison, Kayla, Bryee and Andrew! Thank you again and we look forward to welcoming you back again soon for the next Giants game! Kind Regards, Paige Heesh Assistant Manager

AccorHotels certified review
Bruce L. Business - 17/06/2018
« This stay was frustrating. »

I found this stay frustrating on two counts. 1. The keys issued required to be re-issued each day/evening. I was not able to get access to the gym either time I went to use the facility. 2. I was assigned a new Accor club membership number. This completely ignored my existing membership number. I was told that I would need to contact Customer care to resolve this. THis was really frustrating as it was not my mistake so why do I need to spend my time on International calls to resolve.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruce, Thank you for the feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park. I am very sorry to read about your stay on this occasion. I have passed along your feedback to our Chief Engineer in regards to the lift issues. I can understand just how frustrating this can be. In regards to the membership issues unfortunately if you have two memberships you will need to contact LeClub directly to get them merged. Is it possible if you could please provide a little more information on this? Did the hotel enroll you instead of finding your membership? Thank you again for your feedback and we hope to welcome you back again soon. Kind Regards, Paige Heesh Assistant Manager

AccorHotels certified review
Ray W. Business - 17/06/2018
« Very Comfortable, service was outstanding »

Great food, great service all round

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ray, Thank you for the great review of the Pullman hotel Sydney Olympic Park! We look forward to welcoming you back again soon! Kind Regards, Paige Heesh Assistant Manager

AccorHotels certified review
Jason Business - 17/06/2018
« Key Access »

The lifts were not accepting key access which we had to wait in bar area. No routine updates were provided for access to rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jason, Thank you for the feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park. I am very sorry about the issues you experienced with the keys in the Lifts. I have passed along your feedback to Higher Management and our Chief Engineer so this is investigated further. I understand how frustrating this would of been. Please do not hesitate to contact me directly in the near future if you would like to stay with us again. Kind Regards, Paige Heesh Assistant Manager

AccorHotels certified review
Anonymous Couples - 16/06/2018

Staff were very helpfu and room extremely comfortable and loved having an Nespresso machine for coffee !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., Thank you for taking the time out for your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

AccorHotels certified review
Dale T. Business - 16/06/2018
« First class service. »

My recent stay at the Pullman Olympic Park was lovely. Service was first class and small details were attended to - when I returned after a working day, the room was already warm which was a wonderful welcome on a cold day. Dinner at the restaurant was most enjoyable and staff were friendly and accommodating. Breakfast options were amazing, coffee perfect. Would have no hesitation in returning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms T., Thank you for taking the time out for your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

AccorHotels certified review
Geoff D. Business - 15/06/2018
« As always exceptional »

From the doorman to the cleaning staff always made to feel welcome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., Thank you for taking the time out for your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I would also like to thank you for your loyalty to Accor Hotel through our hotel loyalty program. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

AccorHotels certified review
Rhiannon B. (. A. Business - 15/06/2018
« Arrived - no booking (although confirmation with CWT) was told no rooms availabel were full. Girl on desk extremely rude, if wasnt for my persistance I wouldn't have got a room. The lovely male assistant found me a room. »

This is the second time I have arrived at the Pullman with no room booked. Both times I have had booking confirmations (screenshots sent from CWT that the booking was confirmed in their system) both times rude check in staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rhiannon Lea B., Thank you for taking the time to tell us about your experience at the Pullman at Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. For future booking please do not hesitate to contact myself directly my email address is H2… and I'll be more than happy to manage your booking myself moving forward. Sincerely, Rizza Manalang Reservations Manager Accor Sydney Olympic Park

AccorHotels certified review
Anonymous Families - 14/06/2018

It was fine until the toilet stopped flushing. I contacted reception and was advised the problem was being addressed. So the last five hours were inconvenient and somewhat embarrassing for my daughter and I. I have a health condition requiring frequent access to a toilet. It was quite distressing and disappointing that nothing was acknowledged upon checkout. However, I did receive an email later that afternoon advising the problem was fixed. No any benefit to me after checkout. I was disappointed to experience this as I choose to stay at the Pullman for the high standards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms D., Thank you for taking the time to tell us about your experience at the Pullman at Sydney Olympic Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As mentioned in the initial email, we do apologize for the issue as this was out of the norm of the hotel, the email was sent as we acknowledged that there was an issue. Looking back, things could have somewhat been dealt with differently though as it was something very out of the norm for the hotel and something that we have never dealt with before. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards

AccorHotels certified review
Anne Couples - 14/06/2018
« Great service and fantastic facilities. »

Good. The room was lovely, we were greeted upon entering and everyone was always helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms W., Thank you for taking the time out of your day to complete our online guest satisfaction survey; we very much appreciate your comments regarding your stay at the Pullman at Sydney Olympic Park. It is always a pleasure to receive feedback, as it does assist us in growing our business. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. I would also like to thank you for your loyalty to Accor Hotels through our hotel membership. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm Regards Bensen Robards Front Office Manager

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