Hotel - Pullman at Sydney Olympic Park
Pullman Hotel Pullman Hotel

Pullman at Sydney Olympic Park Hotel

4.5/5 1,712 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room (Paying)
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air-conditionning with individual remote
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Pool
  • Fitness centre
  • Golf  (Nearby)
    • Golf practice facilities
    • Golf lessons
  • Tennis  (Nearby)
    • Clay tennis court
    • Grass tennis court
    • Hard tennis court
    • Indoor tennis court
    • Outdoor tennis court
  • Other sports activities  (Nearby)
    • Bicycles rental
    • Archery
    • Athletics stadium (Nearby)
    • Badminton
    • Basketball facilities (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Pullman at Sydney Olympic Park offers Sydney's only 5 star rooms outside the CBD. With modern design, sweeping views, large bathrooms with separate shower and bath and wireless internet. Suites feature spa baths and Executive Lounge access on event days.of accommodation features, including a TV with cable and pay-per-view channels, WIFI access, air conditioning, a minibar, 24 hour room service, sweeping views, and a large modern ensuite with luxury bathroom amenities and a separate shower and bath.

  • 218 rooms
  • 100% non-smoking hotel
  • 11 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box
    • Spa/Jacuzzi in bathroom
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Cordless telephone
    • Wide working desk
    • Baby bed
    • Pay per view channel(s)
    • Air-conditionning with individual remote
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Nespresso experience offered
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 9,824 reviews

Our guest reviews for Pullman at Sydney Olympic Park

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,712 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 18/03/2019 TripAdvisor review
« Hotel Cali - Pulman »

Stayed there for the Eagles concert at Qudos Arena. What a night. The weather was extraordinary. So close to the arena, we had no parking hassle, no traffic to or from the arena and it was simply the easiest and most enjoyable night. It made the whole evening a relaxed experience. Staff were great, didn't eat there so I have no idea about that, but the staff who parked our car were gracious when I'd left something behind. I'd recommend a stay there to anyone allergic to traffic and post concert hassle. It isn't cheap to stay in Sydney, but it really did top off a wonderful night to not have that car park hassle. Room was well appointed and comfortable. Couldn't fault a thing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda, Thank you for the great feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park! We are so happy to read about your fabulous experience for the Eagles concert. We look forward to welcoming you back again soon! Kind Regards, Nathan Cox

Couples - 18/03/2019 TripAdvisor review
« Best stay »

The Pullman had great friendly service and was perfect. Extremely clean and relaxing. Worth paying extra to executive to unwind in the exlusive lounge. Highly reccomend staying again. Valet parking makes it stress free

Our hotel has responded to the review
Our hotel has responded to the review

Dear DayTrip56006657466, Thank you for the great feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park! We are so happy to read about your experience in our Executive Lounge. We look forward to welcoming you back again soon! Kind Regards, Nathan Cox

Couples - 17/03/2019 TripAdvisor review
« Excellent service »

Excellent service throughout our stay from the doorman who took care of the valet parking to the reception staff and the very attentive wait staff at breakfast. Very nice food at the bar, in the executive lounge and at breakfast. A very pleasant stay, we have booked for our next event at Olympic Park.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DandC123, Thank you for the great feedback in regards to your recent stay with us at the Pullman hotel Sydney Olympic Park! Thank you for the kind words in regards to our friendly staff. I cannot wait to share this with all staff. We look forward to welcoming you back again soon! Kind Regards, Nathan Cox

Family - 15/03/2019 TripAdvisor review
« This is the only place you want to stay when at Olympic Park »

Service with a smile Staff can not do enough for you and want to ensure you are looked after from the moment you arrive. I have never had a stay at the Pullman Olympic Park where i did not feel all my requirements we meet. My last stay i needed to get my son to the doctor on a Sunday and the staff looked for as many options as they could. A doctor was found to be open on the Sunday and on my return to the Pullman and again later that night the staff checked in with me just to ensure he was alright. Also love they remember who you are by name. Congratulations to the whole team at the Pullman, you make it feel like my home away from home. You may pay a bit more to stay at the Pullman however if the difference is only $50 then the service is worth every cent. Looking forward to my next stay at the end of the month when i am back to the athletics track with my son.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KylieR111 Thank you for the feedback in regards to your recent stay, I am so sorry to hear you son was sick and hope he is feeling much better now! I am pleased to know the team have taken great care in assisting you with your requirements throughout your stay - it certainty is difficult in finding doctors in the area on a Sunday, the follow up phone calls to ensure your son was doing OK and remembering you both by name is part of the service we do pride ourselves on and am so pleased to hear your requirements are always met, we do look forward to welcoming you both back at the end of the month for another wonderful stay with your Pullman Sydney Olympic Park family. Kind Regards Dianne Vidler Director of Rooms

Sebastian D. L. M. Families - 14/03/2019 AccorHotels certified review
« Great all round experience »

The doorman Dina remembered my daughter and I from 12 months ago, I cant tell you how good that made miss 10 feel. The genuine feeling that you get when speaking to all the staff is awesome. I travel regularly for work and I rate this NO1

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sebastian, Thank you for responding to our guest survey and for taking the time to provide us with your feedback on your experience. It was great to meet you this stay and I am so pleased to hear it was a good stay, I have shared your kind words with Dina and the team. I look forward to having the opportunity to welcome you back in the future and please let me know if I can be of any assistance. Kind regards, Nicola Paine Front Office Manager Pullman at Sydney Olympic Park

Gillian Business - 14/03/2019 AccorHotels certified review
« Excellent »

My experience staying with you was fantastic. I was welcomed really warmly and given clear directions to the parking. The room was fantastic - nice, new, clean, and big! The only (slight) inconvenience was that my card didn't work in the gym when I went to check it out after I had unpacked - I had to head down to reception to get another card, even though I mentioned wanting access to the gym specifically when I checked in. Not a big deal AT ALL, but if my card had worked at the gym the first time it would have been absolutely perfect!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gillian, Thank you so much for your great review on your stay, I am so pleased that you enjoyed your experience at Pullman at Sydney Olympic Park. I am very sorry for the trouble with the keys to the gym and appreciate you letting me know so that I can follow up to ensure this does not happen again. I hope we can welcome you back in the future and that your next stay will be perfect! Kind regards, Nicola Paine Front Office Manager Pullman at Sydney Olympic Park

D. W. Business - 13/03/2019 AccorHotels certified review
« Expensive »

I would like to comment on the parking. I checked in around 10pm and checked out at 6:30am. It’s crazy that I have to pay $40 parking to park the car myself, when the streets and car park are almost empty. I saw 3 cars parked on the road in the whole area and one of them was a parking inspector at 11pm at night! If I was aware of this before I arrived, I would have factored this in and likely stayed elsewhere. The car park also stinks as the hotel rubbish does not seem to be taken care of properly. Also, Charging $7 for water is criminal without providing some free by the bed like almost every other hotel that I’ve stayed in does. Hotels that do this seem to rely on customers waking in the night, dehydrated, without a choice. Lastly, I was charged a room service ’tray fee’ of $5 on my bill. I only noticed this doing my expenses when I returned to the office. It was not explained to me what this was. Another money grabbing exercise like the water?

Our hotel has responded to the review
Our hotel has responded to the review

Dear W. D., Thank you for taking the time to tell us about your experience at the Pullman at Sydney Olympic, Please allow me to express my sincerest apologies in regards to the charges accumulated throughout your stay. Tameka our Guest Experience Executive has now touched base with you in regards to the issues you have bought to our attention, I do hope the resolution provided has meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dianne Vidler Director of Rooms

Roy Families - 13/03/2019 AccorHotels certified review
« Fantastic Service and Location »

Another pleasant stay at Pullman Olympic Park, fantastic staff service and location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roy, Thank you so much for taking the time to respond to our guest survey on your recent stay with us at Pullman at Sydney Olympic Park. I am thrilled to read your comments and hear you had another pleasant stay. It is our pleasure to welcome regular guests back to the hotel and I hope we can see you again soon! Kind regards, Nicola Paine Front Office Manager Pullman at Sydney Olympic Park

Michael F. Solo - 13/03/2019 AccorHotels certified review
« Stop sending me survey's »

I consistently stay at Pullman because my experience here is always great, the staff are awesome but given they see me once a week (generally) we have built repour. As the last time I stayed I recently been upgraded to a gold Accor member and received the usual gift in my room for which made me feel like part of the Accor family, I don't want else to say, I know your staff in Ibis, Novotel and Pullman at Olympic Park and I can't fault any member.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you very much for taking the time to respond to our guest survey and for sharing your feedback on your experiences with us. I am very sorry for the survey emails and will note on your profile to ensure these are not sent again. I do apologise for the inconvenience. I will share your lovely feedback with the team, I am so pleased to hear they are looking after you as a regular guest. I look forward to having the opportunity to welcome you back soon and if there is anything myself or the team can do to take your stays more comfortable please let me know. Kind regards, Nicola Paine Front Office Manager Pullman at Sydney Olympic Park

Anonymous Families - 12/03/2019 AccorHotels certified review
« Great »

Clean rooms, friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to respond to our guest survey on your recent stay with us. I am so pleased that you had an enjoyable experience and found the team friendly. Should you wish to provide any further comments or need any assistance please feel free to reach out to me directly. I hope we have the opportunity to welcome you back in the near future. Kind regards, Nicola Paine Front Office Manager Pullman at Sydney Olympic Park

Belinda H. Business - 12/03/2019 AccorHotels certified review
« room and bed were great, in room dining was not great. »

Room was great, bed was comfy, shower was good. In room dining was terrible. Bread Basket consisted of 3 cold par baked rolls, that had been barely baked - 2 full of grains, 1 full of onions. Onion one was just terrible - why do you even sell them! The butter that came with them was most definitely not Saint David Hand Churned Butter. In fact it is fraudulent of you to have that on the menu, if that is not what you are providing. The Sirloin steak was quiet nice, but I'm still trying to figure out why it was served with plain brown rice. If you want to serve brown rice, at least season and dress it. The Caesar salad was just about the worst Caesar Salad I have ever eaten. Lettuce was all dark outer leaves - not crisp, and not baby, dressing was tasteless, 1 white anchovy, a little overcooked bacon, approximately 3 croutons, and a cold egg. Order one, and try it - it was terrible. Fries did not have parmesan powder on them, they had Parmesan Cheese Shaved on them, that just went hard and cold.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Belinda, Thank you for taking the time to tell us about your experience at the Pullman at Sydney Olympic Park. I appreciate you taking this opportunity to share your comments on your stay and I have in turn shared it with our Management Team. Our Food and Beverage Operations Manager Ben Nicholls will be in touch with you directly to discuss your experience. I am so sorry that the dining experience was not a positive one and hope we have the opportunity to restore your faith in our room service. It is great to hear that the room and bed were great, thank you for sharing. I hope that we can welcome you back in the future and please let me know if I can be of any assistance. Kind regards, Nicola Paine Front Office Manager Pullman at Sydney Olympic Park

L., S. Business - 12/03/2019 AccorHotels certified review
« Silent, clean and comfortable »

Silent, clean and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear S. L., Thank you so much for your review on your stay, I am so pleased that you enjoyed your experience at Pullman Sydney Olympic Park. I am thrilled to hear you had a very comfortable stay with us. I hope we can welcome you back in the future and if I can be of any assistance please let me know. Kind regards, Lowana Gibson Assistant Manager Pullman at Sydney Olympic Park

Anonymous Business - 12/03/2019 AccorHotels certified review
« Completely satisfied. »

A brief stay, but perfectly satisfied. Friendly, courteous service, comfortable accommodation, excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for responding to our guest survey and for taking the time to provide us with your feedback on your experience. I am so pleased to hear it was a good stay and the team were friendly. It is wonderful that the breakfast was excellent and I will share your comments with the Bacar Team. I hope that we can welcome you back very soon. Kind regards, Nicola Paine Front Office Manager Pullman at Sydney Olympic Park

Anonymous Couples - 12/03/2019 AccorHotels certified review
« My first best Accor received and wonderful friendly staffs »

We feel welcomed and experience the special privilege for been an Accor member. All the staffs we met was so friendly and helpful. Definitely will go back there again.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for taking the time to respond to our guest survey on your recent stay with us at Pullman at Sydney Olympic Park. I am thrilled to read your comments and appreciate you sharing with us your great experience. So happy you found our staff very friendly and helpful. Thank you so much for your loyalty and I look forward to having the opportunity to welcome you back in the future! Kind regards, Lowana Gibson Assistant Manager Pullman at Sydney Olympic Park

X Families - 11/03/2019 AccorHotels certified review
« Frequent stayer, rarely any problems. »

Always great. Not any notable delays or issues. Clean, comfy and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you so much for taking the time to respond to our guest survey on your recent stay with us. It wonderful to hear that your stay is always great and that you find the rooms clean, comfy and quiet. Thanks for sharing! It is our pleasure to welcome regular guests back to the hotel and I hope we can see you again soon! Kind regards, Nicola Paine Front Office Manager Pullman at Sydney Olympic Park

Marie M. Families - 11/03/2019 AccorHotels certified review
« Excellent, feels like home away from home. »

I love the Pullman Olympic Park experience. I always feel so welcome. I love it that so many staff remember me and make me feel special every time I stay. Welcoming door staff, desk staff, bar and restaurant staff are always so genuine and so friendly. They do a great job. It is the best Pullman Hotel I have stayed in (I have stayed in a few). It always remains my all time favorite, 'I love my Pullman!' It provides a standard that all Hotels should strive to live up to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marie, We very much appreciate you taking the time to complete our guest survey regarding your stay at the Pullman at Sydney Olympic Park. I was absolutely thrilled to read your comments and read your kind words about the team. I have shared your review with everyone here and I look forward to having the opportunity to welcome you back in the future. Please let me know if I can be of any assistance. Kind regards, Nicola Paine Front Office Manager Pullman at Sydney Olympic Park

Tracy T. Families - 11/03/2019 AccorHotels certified review
« as always excellent »

everybody is always obliging. Tahir is always exceptional and goes out of his way to make our stay fabulous/

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracy, Thank you for responding to our guest survey, I appreciate you taking the time to provide us with your feedback on your experience. I am so pleased to hear it was another excellent stay and I have shared your comments with Tahir and the team. I look forward to having the opportunity to welcome you back again soon. Kind regards, Nicola Paine Front Office Manager Pullman at Sydney Olympic Park

Anonymous Families - 10/03/2019 AccorHotels certified review
« Ok »

It’s not the fault of the hotel but a lot of young men were staying and they were quite loud at night and early in the morning.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you very much for taking the time to respond to our guest survey and sharing your feedback on your experience with us. I am so sorry that you experienced noise from other guests during your stay, I will speak to my team to ensure they are conducting regular checks of the floors throughout the evenings to help prevent this. I have shared with our management team your comments regarding the credit card surcharge fee. I do apologize for the inconvenience this caused. I hope we have the opportunity to welcome you back in the near future. Kind regards, Nicola Paine Front Office Manager Pullman at Sydney Olympic Park

Anonymous Families - 10/03/2019 AccorHotels certified review

Beautiful helpful staff in a fantastic environment.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for responding to our guest survey and for taking the time to provide us with your feedback on your experience. I am so pleased to hear it was a good stay and I will share your kind words with our team. I hope to have the opportunity to welcome you back soon. Kind regards, Nicola Paine Front Office Manager Pullman at Sydney Olympic Park

Jennifer S. Business - 10/03/2019 AccorHotels certified review
« Average »

Comfortable bed, quiet but that’s about all. The first day was unacceptable. Staff were sitting guests at uncleared tables. I was seated at a table that still had crumbs, missing cultlery and serviettes - not good enough for a five star hotel. I only accepted this table as I thought my table would be cleaned while I was selecting my food from the buffet. Then I saw other people being offered barrister coffee - I had to find staff to ask for a mocha. Then I saw other being served fresh cooked food, not on the buffet, again this would have been great offered initially. This first breakfast was unacceptable - in fact it was of the same standard I expect from McDonald’s. The second breakfast was much better. I was seated at a clean table offered coffee and fresh cooked food - I ordered mushroom which was really good. The first day I was not the only person seated at a dirty table, I saw others seated at tables that had just been vacated and not cleaned. The offer at the executive hour loung was the worst at any executive loung I have been too. Virtually no vegetarian choice. Poor selection. I would have liked to have been able to get my own spirits. Poor service in exec lounge - 1 staff who spent more time out the back than in the lounge. Room furniture was chipped, a big stain on the carpet, smudge marks on the windows, and end of curtain not hooked on to curtain rail. Rooms need refurbishing - not 5 star standard. I understand I have been spoilt with some absolutely amazing hotels around the world, but if this is the best that this area of a major part of Sydney is the best on offer I am embarrassed that Australia only provides this. You need to modernize rooms, but most of all fix that breakfast problem to remain in a high quality price bracket. It is absolutely unacceptable to be sat at a dirty breakfast table.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jennifer Thank you for responding to our guest survey and for taking the time to provide us with your feedback on your experience. I am so sorry that you have had a disappointing breakfast experience with us and I have shared your feedback with our team and our Food and Beverage Operations Manager Ben Nicholls. He will be in touch with you directly to further discuss your experience. I appreciate you taking this opportunity to share your comments on your stay, it is wonderful to hear you found the bed comfortable and the room quiet, thank you for sharing. I hope that we can welcome you back in the future and please let me know if I can be of any assistance. Kind regards, Nicola Paine Front Office Manager Pullman at Sydney Olympic Park

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