Mercure Valence Sud Hotel 4 stars

TripAdvisor rating 4.0/5 267 reviews
Mercure Valence Sud Hotel
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+ 15 Services
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Room 1

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Hotel extras

  • Ideally located at the intersection of the A7 and A49 highways. TGV train station 20 min away

  • Renovated Standard Rooms and Privilege Rooms with contemporary and cozy decor.

  • Free unlimited WIFI throughout the hotel.

  • Outdoor swimming pool, views of the Château de Crussol.

  • Free enclosed, secure car park.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
Leisure and activities
  • Swimming pool
Catering
  • Breakfast
  • 1 bar(s)
  • Room service

Hotel location

Mercure Valence Sud Hotel

2 rue de Chantecouriol
26000
valence
france

Tel: +33475408070

Fax: (+33)4/75443920

Contact email

Check-in from 12h00

Check out up to 12h00

  • Gare routière Valence centre :   Valence centre

  • By plane

    LYON SAINT EXUPERY At 100km / 62.14 miles

  • By train

    VALENCE At 6km / 3.73 miles

GPS :44.903015, 4.879295

Our accommodations

A blend of modernity and comfort awaits in our fully renovated rooms.

Privilege Room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: A partir de 13
  • Wireless internet in your room
  • Satellite/cable colour TV

Classic Room - twin beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Multi-room offer: 2 rooms close together

  • Max. number of persons: 4
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

BAR DE L HOTEL

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Valence Sud Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

2,970 reviews

tripadvisor

TripAdvisor Rating 4.0/5

267 reviews

very good

Customer review rating 4.2/5

D. P. Couples - 09/10/2019 AccorHotels review

everything was ok,even the dinner at Coutepaille. Kindly regards.

Our room looked not to have been cleaned and rubbish bags and a vacuum cleaner were left in the hallway outside. The hallway carpet and walls had spots and scuff marks!

Customer review rating 4.2/5

Kamal G. Couples - 07/10/2019 AccorHotels review

Unfortunately for a Mercure hotel we found our room smelly and unattended to. The receptionist was obliged to change our room and clear the discarded rubbish from the hallway!

Overnight stay

Customer review rating 4.2/5

R K. Business - 08/09/2019 AccorHotels review

Compact but comfortable room and friendly staff. Court Paille service and food was excellent. Bathroom needs a towel warmer and the shower was a joke. Unless that was just my room ?

Customer review rating 4.2/5

N. N. Couples - 03/09/2019 AccorHotels review

Un excellent weekend dans chambre spacieuse

Nice hotel with friendly staff

Customer review rating 4.2/5

Flemming F. Couples - 12/08/2019 AccorHotels review

Has used this hotel for many years on our way down south. Always clean and ready when we arrive. Friendly staff who wants to make the stay as comfortable and easy as possible. Had a small argument about breakfast being included in the price for senior citizens, but it was handled professionally and to mutual satisfaction.

Dear FLEMMING F., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Happy also for this mutual aggreement for the breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric COLIN General Manager Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U
Customer review rating 4.2/5

Anonymous Couples - 10/07/2019 AccorHotels review

Sans surprise

Very convenient location

Customer review rating 4.2/5

Susan D. Couples - 01/07/2019 AccorHotels review

Reception staff very helpful and pleasant,offered to book a table in the adjacent restaurant. Room spotless and very comfy bed,excellent breakfast except for the coach load who tried to empty the buffet!

Dear SUSAN D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric COLIN Directeur Adjoint Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U

VERY COMFORTABLE STAY

Customer review rating 4.2/5

Lord R. B. Couples - 29/06/2019 AccorHotels review

On our way back from the South ,we pulled in to this great convenient hotel. Great exec rooms,with Nespresso machine and comfy beds. Great breakfast and off to Saint Quentin

Dear LORD ROBERT B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric COLIN Directeur Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U

Satisfactory stay in a convenient location to motorway

Customer review rating 4.2/5

Anonymous Families - 08/05/2019 AccorHotels review

Very efficient at reception. No gin at bar but good champagne and glasses. Disappointed not to be able to have a premium room; the bank holiday meant that many rooms, and the hotel in general, hadn’t been cleaned. Nevertheless, the beds were comfortable and the rooms very trendy, with top of the range fittings in bathroom (e.g. Gessi); just a pity a mistake had been made with the original shower fixtures (door) as the filled-in holes in the tiles really destroyed the look. The interior designer has done a stellar job and little things, like paint over a light switch, just detract from the wow effect which must have cost so much. The hall in our floor must be the next to get a face-lift, after the beautiful revamp of the bedrooms (and we were in a standard room); it was grubby, wallpaper was starting to peel back near the lift, someone (one of the elusive cleaners?) had tried to clean the carpet near the lift with a product containing bleach. The floor had not been hoovered. The lift carpet was filthy looking and the entrance to the lift (on the ground) must not have been cleaned in months. Breakfast was adequate, though not as good as that in Cherbourg. Check-out was simple. We didn’t see security cameras overlooking the cars, but I am not sure about that. These may seem negative comments but I am very observant and I would go back (though I may check the Novotel out).

Dear STEPHANIE K., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Valence Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Eric COLIN Directeur Adjoint Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U

Gets my high ratings

TripAdvisor rating 4.0/5

Seaside29743689734 Family - 17/03/2019 TripAdvisor review

Very satisfactory with regard to a good night. Matrass was of great quality (for my back), very complete breakfast.Friendly staff, Very well situated en route south/north. Late arrival so I could not enjoy an evening meal.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric COLIN Room Division Manager Mercure Valence Sud

Our overnight stay

Customer review rating 4.2/5

Roger G. Families - 19/02/2019 AccorHotels review

Everything was perfect, but with two single beds and the two small dogs, the room is too small to our taste. Could you also equip one of your larger rooms available with two single beds, for next time we our on our way through? That would be perfect.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Eric COLIN Directeur Adjoint Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U

always a relaxing stay

Customer review rating 4.2/5

David H. Couples - 28/01/2019 AccorHotels review

Always an enjoyable stay at Mercure valence Sud. The hotel is always very clean and the staff very friendly. The new Courtepaille on site is very good. The Hotel is just a short walk to the no 9 bus which takes you in and out of Valence for €1.40 each way The wi-fi connection still takes some getting used to !! We used the fast check-out and didn't have time to report to Reception that the shower cubicle door in Room 302 does not open or close so we couldn't use the shower but the huge bath was great

Dear DAVID H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric COLIN Directeur Adjoint Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U

Good stay

Customer review rating 4.2/5

Jose R. Business - 19/01/2019 AccorHotels review

Pleasant and correct, as usually.

RAS

Customer review rating 4.2/5

Anonymous Business - 20/12/2018 AccorHotels review

Ras

hotel ok but restaurant I'd say not at the same level

Customer review rating 4.2/5

Giuseppe Business - 10/12/2018 AccorHotels review

room a bit small but acceptable considering I stayed for just one night. Clean and comfortable. Breakfast ok. The adjacent restaurant was quite "ordinary" not very clean and meat of a poor quality.

Customer review rating 4.2/5

Anonymous Business - 29/11/2018 AccorHotels review

connection wifi pas top!!

EXCELLENT

Customer review rating 4.2/5

Guy L. G. Solo - 12/11/2018 AccorHotels review

COURTE MAISBONNE

Mrs

Customer review rating 4.2/5

Heathee Couples - 02/11/2018 AccorHotels review

Lovely comfy bed and good food in the restaurant.

Dear PAUL D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric COLIN Directeur Adjoint Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U
Customer review rating 4.2/5

Godfried S. Business - 21/10/2018 AccorHotels review

Very good, friendly staff, but internet is not working good.

Dear GODEFRIDUS S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take good note about your bad comment on our wifi. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric COLIN Directeur Adjoint Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U

Very convenient

Customer review rating 4.2/5

Hans P. Couples - 06/10/2018 AccorHotels review

Very friendly staff. Very clean room. Excellent location.

Dear HANSPETER S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Valence Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eric COLIN Directeur Adjoint Retrouvez nos actualités sur notre page facebook "Mercure Valence Sud" http://bit.ly/2iGSw3U
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