Hotel - The Sebel Twin Waters
The Sebel Hotel The Sebel Hotel

The Sebel Twin Waters

4.0/5 411 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • MAROOCHYDORE
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage  (Nearby)
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Private beach
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Archery (Nearby)
    • Billiards/Snooker (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Snack & beverage machine
See all services

Hotel location

Our rooms

Visitors looking for contemporary self-contained accommodation on the Sunshine Coast should look no further than The Sebel Twin Waters. This impressive Sunshine Coast hotel offers guests a range of accommodation options, including one, twoand three bedroom apartments, and three and four bedroom beach houses. Each apartment and beach house is stylish, modern and tastefully appointed, with a full kitchen, laundry, separate living area with TV, and outdoor dining with garden or lagoon views.

  • 79 rooms
  • 100% non-smoking hotel
  • 78 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • TV Bouquet beIN Sports
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings
4.5/5 AccorHotels Rating 1,693 reviews

Our guest reviews for The Sebel Twin Waters

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 411 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Donna J. Families - 11/08/2018 AccorHotels certified review
« Perfect »

Staff have fantastic customer service, resort is beautiful and the breakfasts were fabulous

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Darryl Families - 11/08/2018 AccorHotels certified review
« It was OK »

N/A

Our hotel has responded to the review
Our hotel has responded to the review

Dear Darryl, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Anonymous Families - 07/08/2018 AccorHotels certified review
« Quick »

Lovely stay, however not enough time to use facilities as here with sporting group

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Peter Families - 02/08/2018 AccorHotels certified review
« Excellent »

Great Facilities, apartment was great and greeted with professionalism

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Liz Families - 02/08/2018 AccorHotels certified review
« Good, but place could’ve done with some tlc »

As above. Would’ve been handy to have more dishwasher powder and garbage bags

Our hotel has responded to the review
Our hotel has responded to the review

Dear Liz, Thank you for taking the time to tell us about your experience at the The Sebel Twin Waters. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Being self-contained apartments we offer a starter pack on arrival, but do not replenish any items during your stay as they are not serviced apartments. We will start to advise guests on arrival that additional sachets of dishwasher and bin liners etc are available at reception. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Anonymous Couples - 01/08/2018 AccorHotels certified review
« Great place and wonderful gardens »

It was a great place to stay but, our bed was very saggy and definitely needs replacing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karyn, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Sheron B. Couples - 01/08/2018 AccorHotels certified review
« Comfortable, clean and good amenities for your short stay . »

We found the apartment very comfortable . We used the Day Spa , which is in a great location . Only disappointment was, we were not told about the buffet breakfast offered by the Novotel. But overall would recommend , to friend and family for a nice quite break .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheron, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Lj Couples - 31/07/2018 AccorHotels certified review
« OK overnight stay »

limited opinion as we only had an overnight stay and did not have a chance to experience all that was on offer. The welcome bottle of wine was a nice touch. Overall apartment had everything we needed. Clean but looking a bit tired and dated. Bathrooms functional but could do with renovation as could the drapes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

S. C. C. R. Families - 30/07/2018 AccorHotels certified review
« Good environment, facilities could support by Novotel Twin Waters, and the interior design for the apartment was quite good, my wife love it »

The reception office have upgraded me to Lagoon View, good environment, facilities could support by Novotel Twin Waters, and the interior design for the apartment was quite good, my wife love it. Parking is convenient and I have enjoyed 2 nights dinner in the Novotel's restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chi Chung R. S., We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Anonymous Families - 30/07/2018 AccorHotels certified review
« Ok but needed restaurant or room service »

Beds were not all that comfortable but we were impressed with size of the apartment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cheri, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will certainly take a look at the beds in this apartment to see if they need upgrading and I trust you were aware that the restaurants and facilities at The Novotel are available for our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Jacqueline Families - 30/07/2018 AccorHotels certified review
« Loved the location, amenities and lagoon facilities - beds were uncomfortable »

My family loved staying at the Sebel and really enjoyed accessing the facilities within the lagoon area. My only complaint would be that beds were not particularly comfortable - perhaps a pillow top could be purchased to add to the existing mattresses. If the beds were not as hard I would have rated the experience 10/10

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jac, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will certainly take a look at the beds in this apartment to see if we can make then more comfortable and we will also ask our external Wifi provider to check the reception in this unit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Linda Families - 28/07/2018 AccorHotels certified review
« Great accommodation, wonderful facilities »

Very pleased with the overall experience. Our accommodation exceeded expectations and was clean and functional. Thoroughly enjoyable stay. Access to the additional facilities at Novotel enhanced our experience travelling with a 9yr old grandson.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Joellene Business - 28/07/2018 AccorHotels certified review
« Beautiful working Hoilday »

Stayed here many times supporting clients with disabilities for there hoildays and find this one of the best places to stay on the Sunshine Coast very relaxing over the lake

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joellene, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Christine Couples - 28/07/2018 AccorHotels certified review
« Quiet, peaceful break »

We were given a friendly greeting on arrival. A slight hitch initially, due to the fact that we had booked via Luxury Escapes and had to cancel at the last minute then re-book. No problem, it was all smoothed over. We had a very nice apartment, looking towards the river. The quietness of the property and the overall look of the place was impressive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

N. W. Families - 26/07/2018 AccorHotels certified review
« Xcellent holiday location, beautiful surrounds, mre than expected accommodation »

Didn't know what to expect, surprised at the apartment which suited 3 people - enjoyed the lagoon sailing haven't done that for years. Relaxing afternoon in bar area overlooking pool. Fantastic afternoon sun on the deck in the cooler part of the day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norman, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Carolyn Couples - 25/07/2018 AccorHotels certified review
« Fabulous, relaxing break. »

From the moment we arrived we started to relax. The two bedroom villa was very well appointed and the view over the lagoon was both pretty and soothing. We are already planning our return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carolyn, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Toni R. Families - 25/07/2018 AccorHotels certified review
« wonderful for children - lots to do, and very comfortable accommodation »

enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Toni, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Anonymous Families - 24/07/2018 AccorHotels certified review
« Pleasant stay »

We found the resort and grounds very well cared for and the kitchen well stocked with utensils and extremely clean. The bathrooms and bedrooms were well worn and old. There was not enough lighting paths at night especially walking to to the Novotel and at times was very dangerous as you could not see in front at all. Not having any glass in the bedroom windows and only shutters was very drafty and cold at night and given no air conditioning in the bedrooms made keeping warm difficult as it was cold when we stayed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, Thank you for taking the time to tell us about your experience at the The Sebel Twin Waters. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Angela H. Families - 24/07/2018 AccorHotels certified review

The Sebel Twin Waters was lovely and the service we received exceptional. We would definitely stay there again. However we had dinner at your sister hotel Novotel Twin Waters and the food was atrocious we are not too keen to try it again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nathan, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will also pass on your comments to our sister property The Novotel regarding your meal experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Veronica Families - 23/07/2018 AccorHotels certified review
« Lovely »

My children & I enjoyed our stay at sebel twin waters it was relaxing but also a lot to do!! We loved the convenience of being so close the beach & the surrounding gardens are beautiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Veronica, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

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