Hotel - The Sebel Twin Waters
The Sebel Hotel The Sebel Hotel

The Sebel Twin Waters

4.0/5 415 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel does not serve breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Bus/coach parking area
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • MAROOCHYDORE
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Cash machine (Nearby)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage  (Nearby)
  • Services for children
    • Babysitting on request
    • Children's Club for 3 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Private beach
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycles rental (Nearby)
    • Archery (Nearby)
    • Billiards/Snooker (Nearby)
    • Jogging track (Nearby)
    • Karting facilities (Nearby)
    • Volley ball facilities (Nearby)

Catering

  • Snack & beverage machine
See all services

Hotel location

Our rooms

Visitors looking for contemporary self-contained accommodation on the Sunshine Coast should look no further than The Sebel Twin Waters. This impressive Sunshine Coast hotel offers guests a range of accommodation options, including one, twoand three bedroom apartments, and three and four bedroom beach houses. Each apartment and beach house is stylish, modern and tastefully appointed, with a full kitchen, laundry, separate living area with TV, and outdoor dining with garden or lagoon views.

  • 79 rooms
  • 100% non-smoking hotel
  • 78 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • TV Bouquet beIN Sports
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Manual temperature control
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
Our rooms fittings
4.5/5 AccorHotels Rating 1,866 reviews

Our guest reviews for The Sebel Twin Waters

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 415 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anthea J. Families - 05/12/2018 AccorHotels certified review

Wonderful stay. Excellent stuff, excellent facilities, fantastic that you are able to use the water crafts free of charge creating lovely memories families. Your beds are like sleeping on a cloud and although the units were 4% capacity, it was great to have a few extra pieces of crockery so didn’t have to wash up after every meal! And the Tupperware container is greatly appreciated to. I could not fault one single thing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthea, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is a pleasure to receive such a glowing report! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Amanda Couples - 04/12/2018 AccorHotels certified review
« Lovely location, friendly helpful staff. A nice retreat from the "rat-race". :) »

Our stay was very relaxing. The free activities added extra fun to our mini holiday. The unit was much roomier than expected and felt like home away from home. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is lovely to hear that you found us a 'home away from home'. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Shane Families - 04/12/2018 AccorHotels certified review
« comfortable »

everything was great except for the wifi which was terrible

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carol, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are currently working on improving the level of the wifi, - so thank you for your feedback in this regard. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Alana B. Families - 03/12/2018 AccorHotels certified review
« Sunshine, surf, tranquility and much more! »

We love staying at the Twin Waters Resort, whether at the Sebel or Novotel. The surrounds, location and facilities set the resort apart from many other hotels etc. on the sunshine coast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenneth, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. Sun, Surf and Tranquility. We love your description of your stay! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Anonymous Families - 28/11/2018 AccorHotels certified review
« Clean, great location, spacious, value for money »

The apartment was fantastic and location amazing. The only issue was that we were in Unit 93 right next to the driveway where your staff started work at approx 6.30 to 7am each morning. They were very loud and had no consideration for sleeping guests. They even washed and vacuumed their cars right under our windows.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sue, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. In particular, we are grateful for your feedback regarding the noise level created by staff early in the morning. This is something we will be addressing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant, if not more, as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Luke Families - 27/11/2018 AccorHotels certified review
« Wonderful »

Very relaxing and fun

Our hotel has responded to the review
Our hotel has responded to the review

Dear Luke M.,, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Anonymous Families - 26/11/2018 AccorHotels certified review
« Amazing »

Fun, exciting, relaxing, incredible. We had a range of ages from 3 to 79 and there was something for everyone. Everyone had a wonderful time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lynne W.,, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. We are so glad that we could cater to the needs of all your family. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Brian H. Families - 26/11/2018 AccorHotels certified review
« Very comfortable and not over crowded »

Quite pleasant and relaxing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brian, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. We are glad that you found your stay enjoyable. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Derinda W. Families - 26/11/2018 AccorHotels certified review
« Great stay »

Was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derinda, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Andrea S. Families - 25/11/2018 AccorHotels certified review

The staff were great. We were 'upgraded' to a beach house which was in a great position but had badly stained carpets and worn furniture. Dishwasher and bbq not working. Broken coffee pot. All fixed very promptly but dishwasher broke again on second last day. It was a known problem apparently. The owner needs to spend some money before expecting beach house prices! Sebel do a great job maintaining the grounds.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrea, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. Your comments regarding the dishwasher and bbq have been forwarded to our maintenance department. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Mark Friends - 25/11/2018 AccorHotels certified review
« Loved our short stay »

We stayed at The Sebel with close friends in Nov 2018. Location, facilities, and the rooms were perfect for our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. We are glad that our facilities met your needs so aptly! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Anonymous Families - 25/11/2018 AccorHotels certified review
« It was a lot quieter than the last 4 years we have been staying. »

When we got to reception, we were hurried off into a apartment, that was stuck out the back, with a tree to look at off a small balcony. The fridge was tiny, and the kids were already going insane. For the last two years we have been on the Lagoon, when l asked to be moved, l was told that we had just been lucky for the past two years to get the lagoon room, and they were very busy, and had to shuffle people around, and we could get a lagoon room for more money. Never had we been told that you have to request an upgrade before. We were moved, and funny enough we ended up in the same unit that we have had in the last two years, by far this was quietist year l have ever see. What happened to the Sunday session, with the teapee? The little clothes shop had closed down. We went to the seafood buffet, probably half the food there compared to other years and double the price. Normally we see many weddings, and corporate Christmas parties. This year we saw non of that. I am just wondering what has changed in the last 12 months? The place is starting to look run down, and yet the prices have increased a lot...the kids did enjoy the water park...We always said that we would return every year to this place, and we have for past 5 years. Now we are considering doing something different for the next few years. Very disappointed overall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. We are grateful for your honest feedback, and will be sharing this information with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It is unfortunate that you were unhappy with the size of the fridge and the outlook from the unit. However, I am happy that you were satisfied with the room move, and that this met with your requirements. You have commented on the fact that the resort seems quieter than on previous visits. As a resort, our occupancy is seasonal. We have continued to host weddings and functions with huge success. It just so happened that none were happening whilst you were in house this time. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Teresa Families - 24/11/2018 AccorHotels certified review
« Memorable family holiday! »

Staff kind and helpful. Cleanliness and and facilities exceeded our expectations! Great place for all family members and age groups! We will definitely be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Teresa, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Anne Families - 23/11/2018 AccorHotels certified review
« stunning holiday »

It was a lovely setting and we so enjoyed the natural surroundings and the ability of our kids to go sailing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne, We very much appreciate your comments regarding your stay at The Sebel Twin Waters. We are so pleased the family got to enjoy our sailing and water activities on the beautiful lagoon. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Bryan W. Families - 22/11/2018 AccorHotels certified review
« Wonderful. »

As yearly visitors to Sebel Twin Waters through the Accor Vacation Club we enjoyed a different outlook this time being in unit 68 instead of usually 24-31. My wife has medical problems with her knees and feet so the underground parking and lift were very handy. The unit was really spacious and comfortable and had everything we required for the 3 weeks we were there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bryan, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad that the unit suited your needs during your wife's ill health. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Robert W. Families - 22/11/2018 AccorHotels certified review
« At the very top end of Sebel standards and service »

Very satisfying with all expectations exceeded

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Ken M. Couples - 21/11/2018 AccorHotels certified review
« Room was spacious but that’s about it »

Not sure what services my comments would help improve? We only had one room service during our 15 night stay. We reported a dirty kitchen on arrival. Everything looked old and tried around the complex.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenneth, Thank you for taking the time to tell us about your experience at the The Sebel Twin Waters. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At The Sebel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

John Families - 21/11/2018 AccorHotels certified review
« Great »

Great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

T.mac Families - 20/11/2018 AccorHotels certified review

Enjoyed our stay. Bathrooms were a bit tired so hard to clean I imagine but location and activities were excellent. Buffet breakfast at Novotel was also very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tracey,, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Glad to hear you enjoyed your breakfast at Novotel! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

Nicole Families - 19/11/2018 AccorHotels certified review
« A great family destination »

Thank you for your service and we enjoyed our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole, We very much appreciate your comments regarding your stay at the The Sebel Twin Waters. We are glad that the whole family had an enjoyable time. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sharron Howitt Property Manager The Sebel Twin Waters

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