Hotel - The Sebel Pinnacle Valley
The Sebel Hotel The Sebel Hotel

The Sebel Pinnacle Valley

4.5/5 405 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundromat

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Nearby)
    • Sauna
  • Babysitting on request
  • Outdoor tennis court  (Nearby)
  • Rowing  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Basketball facilities
    • Jogging track (Nearby)
    • Volley ball facilities (Nearby)
  • Skiing
    • Snow Skiing
    • Ski school facilities (Nearby)
    • Ski hire facilities
    • Ski rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 42 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 29 family rooms
  • 12 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,294 reviews

Our guest reviews for The Sebel Pinnacle Valley

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 405 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Bernadette P. Couples - 13/03/2019 AccorHotels certified review
« Restful »

Very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bernadette, Thank you for your feedback regarding your stay at our resort. It is fantastic to see that you got the opportunity to rest and unwind during your stay, it's certainly a wonderful location for it. Hopefully we will be welcoming you back in the near future. Sincerely, Teagan

Lino Couples - 12/03/2019 AccorHotels certified review
« We had a wonderfull weekend at the stay »

The resort was clean, the rooms were delightful and the staff were very cautious and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lino, Thank you for choosing to come and stay at our resort. We are thrilled that you enjoyed your time here. We will make sure to share your kind words and feedback with our team. We look forward to next time. Sincerely, Teagan

Sarah Families - 12/03/2019 AccorHotels certified review
« Excellent »

Lovely and lovely staff. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, It is wonderful to see that you enjoyed your time at our resort. Thank you for your feedback and kind words. We hope to see you back again. Sincerely, Teagan

Helen Couples - 11/03/2019 AccorHotels certified review
« Relaxing weekend in the mountains »

Staff and facilities were lovely. Unfortunately the rooms do not appear to be sound proofed so there was a lot of noise coming in from adjacent rooms and the common areas. Fortunately this was just at peak times although my partner could hear snoring from another room! Restaurant is lovely - the food was delicious with great views over the valley. Staff were friendly and efficient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen, Thank you for taking the time to provide us with your feedback regarding your stay with us. It is great to see that you enjoyed your time at our resort. We are sorry to hear that you had trouble with noise transfer between the rooms. We hope to see you back again. Sincerely, Teagan

Wendy Couples - 11/03/2019 AccorHotels certified review

Great stop over

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy K., Thank you for choosing to come and spend the night at our resort. We are glad to see that you enjoyed your time here. Hopefully we will be seeing you back again for another stay. Sincerely, Teagan

Shane Families - 11/03/2019 AccorHotels certified review
« My wife exclaimed that it was one of her best holidays ever »

Everything was great lots of fun stuff for kids

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shane, Thank you for your feedback regarding your stay with us. We are thrilled to see that you enjoyed your time at our resort. It certainly is a nice place for a family getaway. We hope to see you all back again for another escape. Sincerely, Teagan

Oliver D. Families - 11/03/2019 AccorHotels certified review
« Great hotel and very good staff »

Lovely hotel and wonderful staff - i’d Just change the signage a bit because finding the reception at the start of our stay was a bit difficult. We drove past the restaurant to find the reception (thinking the reception wouldn’t be in the restaurant), to get to a dead end. We then turned back to see signs for the hotel, so we drove there. We entered the hotel and searched everywhere for the reception, which of course we couldn’t find. We then called on the phone in the hotel to find out where to go.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Oliver, We are thrilled to see that you enjoyed your time at our resort. We are sorry to hear that you had so much trouble finding reception. This is certainly an issue we can look into in order to strive to improve our guests experience. Thank you for taking the time to provide us with your feedback, we hope to see you back again. Sincerely, Teagan

Anonymous Families - 10/03/2019 AccorHotels certified review
« We enjoyed our stay everything went smoothly »

From booking through to checkout it was trouble free. All amenities were great and staff were lovely and know their job.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jane, Thank you for your lovely review and we are all happy to hear you enjoyed your stay with us. I will ensure to pass along your review to all our staff. We all hope to have you stay again in the near future. Kind regards Brad

George M. Couples - 07/03/2019 AccorHotels certified review
« EXHILARATING »

Great atmosphere, wonderful staff, excellent accommodation!

Our hotel has responded to the review
Our hotel has responded to the review

Dear George, Thank you for taking the time to provide us with your feedback. We are thrilled to see that you enjoyed your time at our resort. We hope you got the opportunity to relax and unwind during your stay. We hope to see you back again. Sincerely, Teagan

Ralph Y. Couples - 07/03/2019 AccorHotels certified review
« Excellent stay at Sebel Pinnacle Valley »

The whole package was brilliant, from check in to checkout. The staff are all very friendly, professional and attentive. The facilities are excellent and well maintained. There are many things to do and see here. The pool is one of the best I have been in. The landscaping and design of the pool is brilliant. The water was refreshing and clean. I used the spa and it was great, very relaxing. Our room was well appointed, clean and well maintained. Overall we had a great time here and would highly recommend the Sebel Pinnacle Valley.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ralph, Thank you for your wonderful review and we are all happy to hear you had a great stay with us. Our team take great pride in maintaining the resort and I will make sure to pass along your review to all our staff. Hope to have you stay again soon. Kind regards, Brad

Jeremy Couples - 07/03/2019 AccorHotels certified review
« Great place »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeremy, Thank you for choosing to come and stay at our resort. I hope your partner enjoyed her birthday and petting the kangaroos at the zoo. We look forward to hopefully seeing you back again. Sincerely, Teagan

Christine K. Couples - 06/03/2019 AccorHotels certified review
« Easy Access to Mt Buller and beautiful Resort »

Lovely well appointed rooms with very comfortable bed and spacious bathrooms. Staff were very welcoming and most helpful. We were able to enjoy the pool and ambience of the restaurant. The breakfast was very good with generous servings and 3 of our 4 mains were great ( lamb & salmon) with only the Chicken Maryland a disappointment. It was too plain and dry. Needs some spice/marinate. Otherwise the food service was excellent value and we would certainly recommend Sebel Pinnacles and come back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine, It is excellent to see that you enjoyed your time at our resort. We are thrilled to see that you enjoyed dining at our restaurant. We will make sure to pass your comments regarding the chicken Maryland onto our chef so that we can make improvements. Thank you for your kind words regarding our staff and our rooms. Your feedback goes a long way in helping us strive to do better. Our reception signage certainly is a concern of ours. As it is at current there is not a lot we can do, however in the future we're sure there are improvements we can make in order to make things easier for our guests. We look forward to seeing you next time . Sincerely, Teagan

Jasna Families - 05/03/2019 AccorHotels certified review

Staff were great and helpful, hotel nice, clean, great facilities, with only a couple little exceptions We had our 11 year old with us and he wanted to play billiards but the games room was hot, couldn't stay in there very long, and we were the only ones in there, the second your bathroom, amazed you don't have exhaust fans to remove smell and steam.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jasna, Thank you for your review and we are happy to hear you had a great stay with us. Thank you for your feedback in regards to the games room. We are working on getting fans/air con for the area and your feedback will hopefully help in getting this done sooner. Thank you as well for bringing attention to the exhaust fan in the second bathroom. I will pass it along to our maintenance team and get them to check if its working properly. Thank you and do hope to have you stay again in the near future. Kind regards, Brad

Debbie W. Families - 04/03/2019 AccorHotels certified review
« Relaxing »

Scenery,animal life and facilities amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debbie, Thank you for your feedback. It was a pleasure to have both yourself and your family come and stay with us. We are so glad that you enjoyed your time at our resort. There certainly is plenty of wildlife and scenery to be seen around our resort. We hope to see you all back again. Sincerely, Teagan

Michae Couples - 04/03/2019 AccorHotels certified review
« Rooms nicely decorated, property well maintained »

We enjoyed the weekend away, we only live in Mansfield so it was an easy getaway, great facilities at the resort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, Thank you for your feedback regarding your stay with us. We are thrilled that you enjoyed your time here. Its nice to have a easy, stress free getaway from time to time. We hope to see you back again. Sincerely, Teagan

Peter W. Couples - 03/03/2019 AccorHotels certified review
« Peter W. »

We both loved the place, been there maybe 5 times

Our hotel has responded to the review
Our hotel has responded to the review

Hi Peter, We are so glad that your trip was wonderful. Can't wait to see you back here for trip number 6! Kind regards, Bridget

Glenis V. Couples - 03/03/2019 AccorHotels certified review
« Great place to enjoy the alpine scenery with the resident kangaroos. »

We thoroughly enjoyed our stay at this beautiful resort, made even more special by an upgrade to a one bedroom apartment. So spacious and beautiful. Dinner in the restaurant was wonderful. Delicious and beautifully cooked meals - the kangaroo and the succulent, tender , perfectly cooked lamb cutlets. Dining in this lovely restaurant with the courteous and attentive staff makes staying here extra special. The resident kangaroos are a fantastic sight to see!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glenis, Thank you for choosing to come and stay with us again. It is marvelous to see that you enjoyed your time at our resort. We are very lucky to have so much wildlife close by. It certainly is nice to take a walk around the resort and see all of the kangaroos, deer and birds in the near distance. We are thrilled to see that you have a wonderful dining experience. We will certainly be sharing your kind words with our team. We look forward to next time. Sincerely, Teagan

Nicole Families - 02/03/2019 AccorHotels certified review
« Great family vacation »

We had a great time at the Sebel. The staff were very friendly and would go out of their way to help out. They directed us to things to do in the resort and in the area that were family friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nicole, We are thrilled that your family enjoyed their time at our resort. It was a pleasure to see your friendly faces around. Thank you for your kind words about our staff and our resort, we will make sure to share them with our team. You have raised a very valid point regarding the stairs and its certainly something we can investigate for the future. We hope to see you back again. Sincerely, Teagan

Bruce Couples - 01/03/2019 AccorHotels certified review
« Love the resort and surrounding area. »

Lovely resort and surrounding area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bruce, Thank you for taking the time to provide us with your feedback. it is fantastic to see that you enjoyed your time at our resort. There certainly are some beautiful surroundings in this area. Thank you for raising your concerns regarding our restaurant. You've made some very valid points and we will be looking into this in order to improve our guests experience. We hope to see you back again. Sincerely, Teagan

Gurpreet D. Business - 01/03/2019 AccorHotels certified review
« Great Location »

Unreal

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gurpreet, We are thrilled to see that you enjoyed your time at our resort. Thank you for raising your concerns about our reception hours. Unfortunately being a smaller property in a country area it is not always feasible for our reception to be open later, however it is still a very valid concern for us to look into for the future to consider later hours on busier days. We hope to see you back again. Sincerely, Teagan

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