Hotel - The Sebel Pinnacle Valley
The Sebel Hotel The Sebel Hotel

The Sebel Pinnacle Valley

4.5/5 385 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundromat

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Nearby)
    • Sauna
  • Babysitting on request
  • Outdoor tennis court  (Nearby)
  • Rowing  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Basketball facilities
    • Jogging track (Nearby)
    • Volley ball facilities (Nearby)
  • Skiing
    • Snow Skiing
    • Ski school facilities (Nearby)
    • Ski hire facilities
    • Ski rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 42 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 29 family rooms
  • 12 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,903 reviews

Our guest reviews for The Sebel Pinnacle Valley

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 385 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Kim K. Families - 08/08/2018 AccorHotels certified review
« Absolutely Fabulous »

A really lovely family holiday with our kids and grandkids. We were all novice snow bunnies and being at the Sebel Pinnacle Valley Resort was perfect for our introduction to the ski fields.. it is a very comfortable and stylish resort and restaurant with terrific staff. Everything that great holidays are made of. We’ll be back.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kim, Thank you for your lovely review. We are all happy to hear you and your family had a wonderful stay with us! I will pass your review onto our staff and we hope to see you and your family again soon! Regards, Brad

Michelle Families - 06/08/2018 AccorHotels certified review
« The resort was beautiful and the staff were very helpful. »

We loved the facilities restaurant was good but more food for children would be good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michelle, We are thrilled that you enjoyed your stay with us. Thank you for taking the time to provide us with your feedback. Your comments are valid are points that we can look into to strive for an ever better guest experience. We hope the whole family had fun and enjoyed their time with us and we hope to see you again. Sincerely, Teagan

Rachel S. Families - 04/08/2018 AccorHotels certified review

The room and staff were great. Everyone was so helpful and we had a lovely time. We didn’t get to try the restaurant this time, but we will have to try it when we are back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel, We are ecstatic that you enjoyed your stay with us. Thank you for taking the time to provide us with your feedback. We are always looking for ways to improve so your feedback will go a long way in assisting us in this process. It was a pleasure to have you in house and we will be delighted to welcome you back in the future. Sincerely, Teagan

Lee P. Families - 02/08/2018 AccorHotels certified review
« Perfect »

Well presented and lovely staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lee, Thank you for taking the time to provide us with your feeback. We are thrilled that you enjoyed your stay with us. We hope you got a chance to relax and unwind during your stay. We hope to see you again. Sincerely, Teagan

Rachel Families - 02/08/2018 AccorHotels certified review
« Great stay, comfortable and close to the snow! »

We had a great stay! Was a little disappointed that the rooms aren't serviced each day considering the price. Also sofa bed was very uncomfortable, poor kids! But overall we were very happy. Loved the drying room!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel, Thank you for your feedback regarding your stay with us. Your comments about the ski hire wait and sofa bed are valid points and are something we will look into for improvement. We hope you all enjoyed the snow and all the joy that comes with it. Hopefully we will be seeing you again sometime. Sincerely, Teagan

Anonymous Families - 01/08/2018 AccorHotels certified review
« Great, wifi needed in rooms »

Rooms need wifi as well. Loved the gym and games room. Restaurant staff were wonderful but the food was not good value for money, at ThT price we were expecting something more upmarket, not bistro style and a bit sub bistro standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yvonne, We very much appreciate your comments regarding your stay at The Sebel Pinnacle Valley. I'm pleased you enjoyed the facilities on site. Thank you for your feedback in regards to your dining experience and expectations, we will review further with the team. Thank you again for sharing your experience, and we hope to see you again. Sincerely, Vicki

Hayden S. Couples - 31/07/2018 AccorHotels certified review
« Not happy »

The food was over priced for what was served and wasn’t enjoyable eating The room was nice but no WiFi was offered for the room only at the front office Then we were charged twice for our room which we are still waiting for money to be returned. Some certain staff we found rude and unhelpful

Samara S. Families - 31/07/2018 AccorHotels certified review
« We really enjoyed our stay »

We dined at the restaurant several times and the food and service was fantastic. Brad looked after us very well and helped us print off our parking for the slopes which was very helpful. If rooms were made up each day or second day that would have been helpful with changing towels etc

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samara, We are thrilled that you enjoyed your stay with us. We hope you had a fantastic time at the snow and the kids got to enjoy all the joys of the snow. Brad certainly is a valued member of our team and we will pass on your feedback to him. Yes unfortunately your room was ready just after you went out for lunch but we certainly could have done a better job to communicate this with you, so thank you for the feedback as it helps us strive for improvements. We hope to see you again at some point. Sincerely, Teagan

Sarah Families - 31/07/2018 AccorHotels certified review
« Highly Recommend »

We absolutely loved our stay with you! We came with 2 other families (we each have 3 children) & the apartments, facilities, activities, restaurant were just amazing! We went up to Mt Buller each day - the drive was easy & close enough. Great value for money compared to staying right on the snow. We will be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sarah, We are so glad that you enjoyed your stay with us. It is some much fun in the snow up at Mount Buller so we glad you got to enjoy it and hope the kids had a ball. We understand it can be difficult with the kids using the washers and dryers in the main hotel so thank you for passing you feedback on to us. We look forward to your return. Sincerely, Teagan

Tony Families - 30/07/2018 AccorHotels certified review
« Another great stay at the foot of Buller »

When I booked the stay the rep was really helpful and allocated adjoining rooms. When we arrived and went to the rooms they were great, the smaller room for the kids and a nice big lounge area for us all to hang out. Staff were all friendly and helpful and the snow was good so we were able to get up to the mountain and do what we set out to do. I do like how nothing is too much trouble including printing out pre-booked resort entry passes for us and getting the various activity equipment (looks like the mini-gold has been redone which was nice)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tony, It sounds like you really made the most of your time in the area, which is fantastic. We are glad that you enjoyed your stay with us. Thank you for taking the time to provide us with your feedback and we hope to see you back again. Sincerely, Teagan

A Couples - 29/07/2018 AccorHotels certified review
« Service could improve »

Nicely renovated but missing house keeping especially for the price charged

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alvina, Thank you for taking the time to provide us with you feedback regarding your stay. We appreciate what you have to say and definitely will be looking to improve our service so that next time we can provide a better experience. We hope to see you back again. Sincerely, Teagan

Brett M. Families - 29/07/2018 AccorHotels certified review
« Total Relatation »

There is no place like Pinnacle Valley Resort from the moment we arrived we are hit with the magnificent views of the snow covered mountains, not to mention the best staff at any accor property we have stayed at in Australia. This is the fifth time we have stayed at the resort and it is the same every time - exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brett, Thank you for taking the time to provide us with your feedback regarding your stay with us. We are very lucky to located in such a beautiful area and we love that we get to share the views and surroundings with our guests. Thank you for your kind works regarding our staff, we are thrilled to hear that you had a wonderful stay and hope to be welcoming you back again for a sixth stay. Sincerely, Teagan

Greg W. Families - 29/07/2018 AccorHotels certified review
« Excellent »

Very happy with everything. Already booked again for next year!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Greg W., We are thrilled to hear that you enjoyed your stay with us. We hope you got to relax and recharge during your stay. Thank you for taking the time to provide us with your feedback and we look forward to your arrival again next year. Sincerely, Teagan

L &. L. Couples - 26/07/2018 AccorHotels certified review
« Had a wonderful short stay in the Winter. »

All was wonderful again, except this was a short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one (and you can stay a little longer!) Sincerely, Vicki

Dixie Couples - 24/07/2018 AccorHotels certified review
« Great location and grounds »

Great place. Nice fully stocked to cook at home kitchen. Nice activities and well kept grounds and gym. Loaded with Wild Life!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dixie, Thank you for your comments regarding your stay at the The Sebel Pinnacle Valley. We love the wildlife too!!! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vicki

Jen B. Families - 24/07/2018 AccorHotels certified review
« perfect »

The room was beautiful and clean, warm and comfortable. The appliances all worked well and the instructions were easily accessible. There was ample parking, the wi-fi in the recpetion area was strong and reliable. The mulled wine was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jen, We are pleased to know that you had such a wonderful stay with us! We hope to see you again one day soon. Regards, Alisha

Jacqueline Couples - 24/07/2018 AccorHotels certified review
« Lovely place, cosy with good facilities »

Very easy check in. Spacious comfortable rooms. Loved the spa and sauna after a day on the slopes. Dinner at the restaurant was fantastic. We had the lamb and kangaroo. Delicious!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline, Thank you for your wonderful review, we are so pleased that you enjoyed your stay. I will pass on your great feedback to our team, and we hope to see you again one day soon. Regards, Alisha.

Jared Couples - 24/07/2018 AccorHotels certified review
« Beautiful hotel and surrounds »

The room was very nice and surprisingly spacious, and the property is beautiful. Every staff member was very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jared, Thank you for your great review! I will pass your feedback on to our team. Thanks again, and we hope to see you again one day soon. Regards, Alisha

Paul C. Families - 23/07/2018 AccorHotels certified review
« Great for a get away »

Sebel Pinnacle Valley is a great location for a family getaway. Facilities are of a high standard, staff are friendly and take the time with guests. Rooms are spacious and clean. Can not fault anything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, Thank you for the lovely comments about your stay, in particular about our team. I will be sure to share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Vicki

David B. Families - 23/07/2018 AccorHotels certified review
« An amazing family holiday »

The friendly, efficient service along with our wonderful Chalet accommodation, the local native wildlife and excellent skiing at Mt Buller made for a fantastic few days with our children.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, Thank you for your comments regarding your stay at the The Sebel Pinnacle Valley. We are so pleased that your family had a great stay, we look forward to welcoming you back to the resort. Sincerely, Vicki

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