Hotel - The Sebel Pinnacle Valley
The Sebel Hotel The Sebel Hotel

The Sebel Pinnacle Valley

4.5/5 393 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundromat

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Nearby)
    • Sauna
  • Babysitting on request
  • Outdoor tennis court  (Nearby)
  • Rowing  (Nearby)
  • Other sports activities
    • Bicycles rental
    • Basketball facilities
    • Jogging track (Nearby)
    • Volley ball facilities (Nearby)
  • Skiing
    • Snow Skiing
    • Ski school facilities (Nearby)
    • Ski hire facilities
    • Ski rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 42 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 29 family rooms
  • 12 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 1,998 reviews

Our guest reviews for The Sebel Pinnacle Valley

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 393 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Graeme J. Couples - 18/09/2018 AccorHotels certified review
« Relaxing, quiet and a pleasant break »

The facilities were great, the staff were most helpful and we has a lovely break.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graeme, We are thrilled to hear that you enjoyed your stay with us. We are glad that you enjoyed the facilities we have to offer and the surrounding grounds of our resort. Thank you for taking the time to provide us with your feedback and we hope to see you back again. Sincerely, Teagan

Drago T. Couples - 15/09/2018 AccorHotels certified review
« The property and the staff always made our country escape wonderful every time we stay. »

The property ticks all the boxes for us. Teagan, Brad and staff are always welcoming and go above and beyond to help. It was the perfect break

Our hotel has responded to the review
Our hotel has responded to the review

Dear Drago and Mary-Louise, Thank you for such a lovely review and it was our pleasure having you both here! We are so happy that you enjoyed you stay with us and look forward to having you both back in November. Thank you also for the lovely card and lollies! Kind regards, Brad

Graham Couples - 14/09/2018 AccorHotels certified review

Very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Graham Thank you for taking the time to complete the survey for your recent stay. We hope you welcome you back to the hotel again. Sincerely Vicki

Anonymous Families - 14/09/2018 AccorHotels certified review
« Great »

Beautiful surroundings & great hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your feedback. We hope to welcome you back again one day. Sincerely Vicki

Deborah P. Couples - 13/09/2018 AccorHotels certified review
« Thoroughly enjoyable! »

We spent 10 nights in a 1-bedroom apartment recently that we thoroughly enjoyed. Our adult son spent a few nights with us, using the pull-our sofa. Tha apartment, supplies, amenities, staff and restaurant were all excellent. My only suggestion for improvement would be the provision of more drawers or bedside storage in the bedroom, and wi-if access in the apartment. It was surprising that a Resort of this quality is unable to provide internet access in individual rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deborah Thank you for your comments regarding your stay at The Sebel Pinnacle Valley. We certainly appreciate such constructive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vicki

Anonymous Couples - 12/09/2018 AccorHotels certified review
« Wecoming »

The staff were so welcoming and accommodation - both on the phone and in person. We arrived later at night and it was lovely to have the lights and heater on in the room. The rooms are exactly like the images on the website, amazing facilities. We will defiantly be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kirby, Thank you for your wonderful review and we are very pleased that you enjoyed your stay with us! We hope to see you again in the near future. Kind regards, Brad

Babita Families - 11/09/2018 AccorHotels certified review
« Staff was very welcoming and ready to help. »

The experience was great from start to finish. I was contacted a week in advance to my booking date to confirm and check if i have any special requests. I was also contacted on the day to let me know that the reception will close at 5:30 pm and if i arrive late what do i need to check-in. The rooms were made up exactly i asked for. It was clean and had all the essentials i needed. The reception was always helpful when ever we approached them. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Babita Thank you so much for your lovely feedback, I will share with our team. We look forward to welcoming you back to the resort. Sincerely, Vicki

Stu S. Families - 10/09/2018 AccorHotels certified review
« Loved it! »

Great facility and so close to the Mountain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stuart Thank you for the feedback, we hope we can welcome you back to the resort again. Sincerely, Vicki

Jackie. T. Families - 10/09/2018 AccorHotels certified review
« quiet peacefur and relaxing »

Warm and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqui We are so glad you had a restful stay at the resort. We hope your next visit will be as pleasant as the previous one. Sincerely, Vicki

Anonymous Couples - 09/09/2018 AccorHotels certified review
« We had a really lovely time. »

The room was comfortable and clean. Staff were friendly, welcoming and helpful. Restaurant and bar facilities were nice. Resort grounds were nice to wslm around. The only thing slightly lacking was cleanliness in the spa area. The spa was tepid and looked like it hadn’t been cleaned in a while.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucinda, Thank you for taking the time to provide us with your feedback. We are thrilled that you enjoyed your stay with us. Thank you for your comments regarding the spa area, we will look into the matter in order to strive to make improvements. We hope to see you back again at some point. Sincerely, Teagan

Anonymous Families - 09/09/2018 AccorHotels certified review

Accommodation was good as always, room was clean and extra beds made up for us. Unfortunately the breakfast on this occasion and the previous time we stayed in June was a little disappointing. The cooked breakfast which we had on both occasions was thee same, the eggs were overdone and the mushrooms tasted like they had been stewed. However the waiting staff as always were very friendly and polite. We are considering coming back over summer but I would like to see a change in the dinner menu also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott, We are thrilled that you enjoyed another stay with us. We are sorry to hear that our breakfast didn't meet a high standard. We certainly can look into the matter in order to improve. We hope you do decide to come back in the summer and that we will be seeing you around again. Sincerely, Teagan

Tanya L. Families - 08/09/2018 AccorHotels certified review
« It was a great place to stay with our 2 children »

We stayed with you as we were skiing at Mount Buller. It’s in a good location for us, great facilities and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tanya, Thank you for taking the time to provide us with your feedback. We are glad to hear that you enjoyed your stay with us. We are sorry that you had such a long wait for breakfast and we certainly look into the matter in order to improve our service. We hope to see you back again for another stay. Sincerely, Teagan

Rosemarie Couples - 06/09/2018 AccorHotels certified review
« Good breakaway in Merrijig »

The room was comfortable and the fire place downstairs was inviting. The restaurant was terrific and we enjoyed a game of mini golf and pool. There were arcade games as well and we found the staff helpful. It was close to Mt Buller for skiing and we also did a bit of sight seeing at Jamieson and drove to Bright one day. The main negative was that the WiFi was non existant in the rooms and available only in the Restaurant building and closer to the windows at that.

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. The fireplace is certainly wonderful and cosy at this time of year! Hope to see you back at the resort soon Sincerely, Vicki

Olivia P. Families - 03/09/2018 AccorHotels certified review

Room was immaculate and the staff very friendly and kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olivia ]It is always a pleasure to receive positive feedback and I will share your comments with the team. We hope we can welcome you back to the resort soon. Sincerely, Vicki

Loretta Couples - 03/09/2018 AccorHotels certified review
« Relaxing and peaceful »

I pre-booked a table at the restaurant for dinner and told the Receptionist that we would be arriving late after skiing. She booked the table which was fine however, she didn't inform me that Reception would be closed when we arrived. We arrived at Reception at around 6.15pm and no one was there and there was no sign at the Reception desk telling me where late arrivals should go to check-in. Lucky she happened to walk by and checked me in. Aside from that, all staff were very friendly and warm with a small. The accommodation was clean and beds were comfortable. No complaints.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Loretta My apologies in the miscommunication in regards to your late check-in, we thank you for your feedback, this also helps us serve our guests better. We hope we can welcome you back to the resort one day. Sincerely, Vicki

Melissa C. Couples - 03/09/2018 AccorHotels certified review
« Great weekend away »

Just a great place to stay. Our room was tastefully decorated in the alpine theme. Dinner was well priced (especially with an accor card) and had a nice menu. The bread with Hummus and Dukkah and the Duck was a favourite. I had mentioned it was are wedding anniversary (hoping to get a nice table) and was pleasantly surprised with a glass of champagne each when we arrived at the restaurant. The staff were welcoming and pleasant ( especially Brad) The ski hire on the resort was handy and the guy was very patient. A short drive from Mt Buller. Cant wait to go back again and stay a bit longer.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melissa We are thrilled you had a great Anniversary stay with us. I will share your feedback with the team. Thank you and we hope your next visit will be as pleasant as the previous one. Sincerely, Vicki

Fay S. Families - 03/09/2018 AccorHotels certified review
« Loved the apartment. Spacious and comfy. »

Staff were very kind and helpful. Did everything to help with our dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fay Thank you for the lovely feedback, I will be sure to share it with our team. We hope to see you again. Sincerely, Vicki

Soo T. Families - 02/09/2018 AccorHotels certified review
« very nice comfortable units with excellent view »

We felt very at home. The place is clean, comfortable, relaxing with beautiful view. We had breakfast outdoor, we were thrilled (especially the children) to see so many beautiful colourful birds came to our party. The frying pan is a bit small to cook for the family of 5. Also there is no lid for water jug. No WiFi in the apartment has made it impossible to work at comfortable home environment .

Our hotel has responded to the review
Our hotel has responded to the review

Dear So We very much appreciate your comments regarding your stay at the The Sebel Pinnacle Valley. The bird life are certainly fantastic here and we are so glad you enjoyed their company. Yes, the wifi can be an inconvenience with the signal currently only in the reception area. We hope to be able to welcome you back one day. Sincerely, Vicki

John Couples - 02/09/2018 AccorHotels certified review
« An extremely beautiful and well laid out resort with excellent customer service to make it very pleasant to stay »

We were very impressed with our overall experience and the staff who were always very friendly and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, Thank you for taking the time to provide us with your feedback. We are thrilled that you enjoyed your stay with us. Thank you for your kind words about our staff and facilities and we hope to welcome you back again for another stay. Sincerely, Teagan

Anonymous Couples - 02/09/2018 AccorHotels certified review
« Great location and facilities »

AVC members

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen, It is fantastic to hear that you enjoyed your stay with us. We hope you got a chance to relax and unwind. We hope to see you back again. Sincerely, Teagan

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