The Sebel Pinnacle Valley 4 stars

TripAdvisor rating 4.5/5 410 reviews
The Sebel Pinnacle Valley
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+ 19 Services
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Room 1

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Hotel extras

  • Indoor Spa & Sauna

  • Activities including mini-golf, tennis, volleyball

  • Fitness centre

  • Lake with rowboats and fishing

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Early check-in/Late check-out
  • Laundromat
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Outdoor tennis court (Nearby)
  • Rowing (Nearby)
  • Other sports activities
  • Skiing
Catering
  • Breakfast
  • 1 restaurant(s)
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

The Sebel Pinnacle Valley

1 Mimosa Drive
3724
merrijig
australia

Tel: +61357775788

Fax: (+61)3/57775736

Contact email

Check-in from 14h00

Check out up to 10h00

  • By plane

    TULLAMARINE At 200km / 124.29 miles

GPS :-37.108305, 146.338194

Our accommodations

Studio 1 King Bed

  • Max. number of persons: ‌2
  • Area: From 19
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone
  • Direct dial telephone(...)

1 Bedroom Apartment 1 King Bed

  • Max. number of persons: ‌4
  • Area: From 57
  • Views: Garden side *

* Subject to availability

  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone
  • Direct dial telephone(...)

2 Bedroom Chalet 1 King and 2 Single Beds

  • Max. number of persons: ‌6
  • Area: From 63
  • Views: Patio, Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone
  • Direct dial telephone(...)

Our restaurants and bars

PEAKS

Type of cuisine: Regional

Peaks Restaurant at Pinnacle Valley has a comfortable bar and lounge area with an open fireplace. Alfresco dining in summer with a stunning backdrop of Mt Buller in winter.

Dinner

17:30 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 260 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 200 people

Find out more

Our guest reviews for
The Sebel Pinnacle Valley

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

2,512 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

410 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Lovely warm and clean

Customer review rating 4.7/5

Cameron Families - 10/07/2019 AccorHotels certified review

Great food, great location- short drive up the mountain and very quick from here.

Great stay

Customer review rating 4.7/5

Susan M. Couples - 08/07/2019 AccorHotels certified review

Great hotel. Nice location. Rooms stylish and comfortable with great amenities. Local wildlife everywhere. Ski shop handy. Only issues were pool closed, not able to get a row boat and jacuzzi and sauna a bit run down and needs a make over. It would also be good to get more milk in the room instead of 3 little portions, especially as cleaning staff leave once they’ve cleaned the rooms. It would also be good to have an over night food service. Otherwise we had a fantastic stay and it’s one of the best hotels near Bullet.

Dear Susan and M., Thank you for your review and we are happy to hear you had a great stay with us. Thank you for your feedback in regards to the amenities/activities around the resort. I will make sure to pass it along to my General Manager and we will assess what we can do moving forward. Thank you as well for the suggestions in regards to the room and overnight food service. All things we will assess as well and try and improve moving forward. Kind regards, Brad

Enjoyable

Customer review rating 4.7/5

Veronica J. Families - 08/07/2019 AccorHotels certified review

Warm, friendly, relaxing and most enjoyable.

Awesome

Customer review rating 4.7/5

Jacquie Couples - 07/07/2019 AccorHotels certified review

Wonderful staff, awesome grounds and clean rooms.

Dear Jacquie, Thank you for your review and we are happy to hear you had an awesome stay with us. Kind regards, Brad

Great location and environment.

Customer review rating 4.7/5

Andrew S. Families - 07/07/2019 AccorHotels certified review

Returned guests that will continue to return due to location, surrounding and friendly environment.

Dear Andrew, It is always a pleasure to have you stay with us and we are all happy to hear you had another great stay with us. Hope to see you again soon! Kind regards, Brad

Great

Customer review rating 4.7/5

Patrick B. Families - 06/07/2019 AccorHotels certified review

Charming as always. It’s great getting to know other guests around the fire in the main building. Like the other guests we spoke with, I think the restaurant would entice more guests if it weren’t so pricey. It needs an offshoot offering cheaper options like $20 wood fired pizzas etc. That’s why the Hunt Club does well. The soup and whiskey idea by the fire was good. Fran was lovely and helpful.

Relaxed Break in Stunning Scenery.

Customer review rating 4.7/5

Michael T. Families - 06/07/2019 AccorHotels certified review

We have visited Pinnacle Valley on a number of occasions, always in the summer. This was our first winter visit to the hotel and the snow. We always enjoy coming here with the quiet, relaxed feel around the place. The staff are always very friendly and helpful. I would like to single out staff member Franzi. She was at every activity we done. Dinner, ski hire, winter warmer. She was even there at checkout to say goodbye. It staff like Franzi who just add to the enjoyment of the holiday. (Hopefully she can be awarded some movie tickets or something for her great service). We look forward to returning soon.

Dear Michael, Thank you for taking the time to provide us with your feedback. It is fantastic to see you've enjoyed another stay at our resort. It is nice to able to come and see it at different times of the year. Thank you for your kind feedback we will make sure to pass it onto Franzi and the rest of the team. We look forward to next time. Sincerely, Teagan
Customer review rating 4.7/5

L. Families - 06/07/2019 AccorHotels certified review

Excellent

The property is comfortable, cosy apartment, and provides great quality amenities.

Customer review rating 4.7/5

Ben Families - 06/07/2019 AccorHotels certified review

A great place to relax, excellent amenities, and our apartment was very comfortable.

Always loved our stay here

Customer review rating 4.7/5

Ryan Families - 05/07/2019 AccorHotels certified review

Love that the place is only a few minutes to Mount Buller and they have clean. comfortable and beautiful rooms.

Dear Ryan V., We are thrilled to see that you all enjoyed your time at our resort. Thank you for taking the time to provide us with your feedback. We look forward to hopefully welcoming you back. Sincerely, Teagan

Beautiful accomodation in a beautiful area

Customer review rating 4.7/5

Diana C. Couples - 05/07/2019 AccorHotels certified review

Really enjoyed our stay with you, accomodation was excellent. Spent time in bar area having drinks and coffee which was very nice. Only issue was the wifi which at present is beyond your control!

Facilities were great except for the internet service. It's not available in the room, I have to go to the lounge room at the reception area to access it.

Customer review rating 4.7/5

Mila C. Couples - 05/07/2019 AccorHotels certified review

Apart from the internet service, presentation of the room was great, staff service were good.

Great resort

Customer review rating 4.7/5

Michael J. W. Couples - 04/07/2019 AccorHotels certified review

Lovely resort in an excellent location. Great staff - very friendly and helpful

Dear Michael, Thank you for your review and we are happy to hear you had a great stay with us. Hope to see you again soon! Kind regards, Brad

Lovely and cosy place to stay!

Customer review rating 4.7/5

Hannah Friends - 02/07/2019 AccorHotels certified review

It was really lovely after days out to come back to such cosy accomodation, relax in the spa have a hot shower and be able to enjoy the place we were staying in.

Dear Hannah, Thank you for your review and we are happy to hear you had a great stay with us. Hope to have you stay again soon. Kind regards, Brad

Satisfied

Customer review rating 4.7/5

Yulie S. Couples - 02/07/2019 AccorHotels certified review

Stay here for only 1 night, its was a great experience. Love the interior design!

Dear Yulie, Thank you for your review and we are all happy to hear you had a great experience with us. Hope to have you stay again soon! Kind regards, Brad

Super Duper Exceelent

Customer review rating 4.7/5

Anonymous Couples - 02/07/2019 AccorHotels certified review

This place is awesome. I would love to go back again and again if I get couple of Free nights stay from APVC as gift.

Dear Minesh, Thank you for your review and we are happy to hear you had an excellent stay with us. I do apologise for the WiFi and any inconvenience caused. It is something we are trying to get fixed and I will make sure our General Manager receives the feedback. Thank you as well for the feedback in regards to our restaurant menu. I will pass it along to my Head Chef and F&B Team Leader and get them to review our vegan/vegetarian options. Thank you again and hope to have you stay again soon. Kind regards, Brad

Confortable

Customer review rating 4.7/5

Ella Families - 02/07/2019 AccorHotels certified review

Our chalet was clean, fresh and very comfortable. Amenities were great and surrounding grounds beautiful. Only negative was that housekeeping ran late so we had to wait for over an hour at reception. But this is just a very minor hiccup and would not deter us from going back again.

Dear Ella, Thank you for your review and we are happy to hear that you enjoyed your stay with us. I do apologise for your late check in - this is not normal practice and we have followed up with our Housekeeping Supervisor as to the reasons behind housekeeping running late that day. Thank you again for your patience on arrival and we do hope to see you again. Kind regards, Brad

The Sebel Pinnacle Valley

Customer review rating 4.7/5

Mati K. Couples - 01/07/2019 AccorHotels certified review

The Sebel Pinnacle Valley is a very comfortable Hotel, providing self contained apartments, saunas, gym, childrens entertainment area, restaurant, outdoor sporting activities and all in a beautiful scenic location close to Mt Buller. There are a number of walks in the nearby countryside, a very good winery close by and ski fields 20 km away. Staff are all very friendly and a welcoming warm fire is always on in the evenings. Overall an excellent hotel.

Dear Mati, Thank you for your review and we are happy to hear you had a great stay with us. Hope to see you again soon. Kind regards, Brad

Good

Customer review rating 4.7/5

Anonymous Families - 01/07/2019 AccorHotels certified review

Enjoyable

Not really like other Sebel facilities

Customer review rating 4.7/5

Tony H. Families - 01/07/2019 AccorHotels certified review

It is the 4th time I have stayed here in as many years. It is remarkable that the wifi problem (the lack of) remains an issue - with the same well rehearsed excuse. Whilst the hotel says communal access to wifi, this doesn't mean in the communal areas of where the accommodation is, but instead where the check in is which is a 100 metres away from the rooms. Then when you get there you will probably find that the wifi isn't working anyhow... There is NO ROOM SERVICE. You have to pay for this if you want someone to make your beds, change the towels etc - all the things you would expect in a hotel where you pay up to $600 per night. The rooms are comfortable and spacious. If you have a family then 2 adults and 2 kids fit in easily. The breakfast isn't much and not worth paying for when you can do the same in your kitchenette in your room.

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