Hotel - The Sebel Pinnacle Valley
The Sebel Hotel The Sebel Hotel

The Sebel Pinnacle Valley

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4.5/5 378 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 10h00
Paying

Services and practical information

  • WIFI in the communal areas
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Laundromat

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Nearby)
    • Sauna
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Outdoor tennis court
  • Beach and water sports  (Nearby)
    • Kayaking (Nearby)
    • Rafting (Nearby)
    • Rowing (Nearby)
  • Other sports activities
    • Bicycles rental
    • Badminton
    • Billiards/Snooker
    • Horse riding
    • Jogging track
    • Table tennis
    • Volley ball facilities
  • Skiing
    • Snow Skiing (Nearby)
    • Ski school facilities (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities
    • Ski rack facilities

Catering

  • Breakfast
  • 1 restaurant(s)
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 42 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 29 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Baby bed
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,819 reviews

Our guest reviews for The Sebel Pinnacle Valley

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 378 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Marianne P. Couples - 13/06/2018
« very comfortable »

we had a great time the location was suited well as we wanted to go to Mt Buller. The surrounds were picture perfect.

AccorHotels certified review
Ben W. Couples - 12/06/2018
« Very good, relaxing, great staff »

Great restaurant and bar area. Amazing food, brilliant service. Rooms well appointed by very noisy between the rooms and the common areas below.

AccorHotels certified review
L. Families - 12/06/2018
« Enjoyed the entire stay! »

Beautiful property & spacious well equipped room, fast check in & out, enjoyed the complimentary drinks, fun mini golf, excellent location. Thank you! Only tiny negative is that the the coffee and hot choc at the cafe were pretty average

AccorHotels certified review
Tracey K. Families - 12/06/2018
« Family friendly »

We loved all of the sports available to us, but the equipment needs to be updated. Tennis balls were flat, tennis racquet had broken strings, table tennis bats were very worn and all 4 table tennis balls were broken and we had to request new ones. Loved the accomodation, very friendly and helpful staff.

AccorHotels certified review
Devdarshini Couples - 11/06/2018
« Very Happy »

Our experience was very good. We had a very comfortable stay. Service was great. The property was beautiful and we enjoyed our meals at the resort as well.

AccorHotels certified review
Garry Couples - 11/06/2018
« The holiday was relaxing and very comfortable. »

The accommodation and surrounding countryside was wonderful. It was an inviting place to return to after a day of exploring the little towns and bush land. The itinerary sheets provided at reception were informative and useful to plan trips during our visit.

AccorHotels certified review
Carly Couples - 09/06/2018
« Lovely bush setting »

We have a lovely stay, the rooms where very clean and had everything we needed. The restaurant and bar staff were very friendly. Wine by the fire was awesome! Only 2 downfalls were the spa had way too much chlorine in it and was actually hurting my eyes and the fumes were making me sick so we didn't stay in there for long. In the morning my husband had a shower and the water started to bubble up out of the drain, then the sinks filled up also. I then had to have a 2 second shower so the water didn't rise anymore. We reported it to reception, unsure what had happened as we check out before someone had come. Overall we were satisfied with our stay. Thank you

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carly Thank you for providing us with feedback from your stay. Our maintenance team cleared the shower drain after your departure, and we certainly thank you for advising our reception team so this issue could be rectified. Our maintenance manager is also investigating potential issue with the spa - again we thank you for bringing this to our attention. Thank you again for sharing your experience, and we hope to see you again. Sincerely, Vicki

AccorHotels certified review
Allan Couples - 09/06/2018
« Our stay was amazing, relaxing, very enjoyable to the point we booked another seven nights via Interval & stayed until 1st June. »

The rooms were well furnished & atmosphere very serene & relaxing. The staff were also very friendly & courteous which enhanced our visit. Note: We booked via Accor Vacation Club.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Allan Thank you for your feedback, it is always a pleasure to receive such lovely comments and I will share your's with our team. We hope to see you both again in the future. Sincerely, Vicki

AccorHotels certified review
Cherene S. Friends - 07/06/2018
« We had a fantastic few days away! »

All the staff we met were great... polite, friendly and very helpful with our questions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael & Cherene Thank you for your wonderful comments in regards to your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope we can welcome you back to the resort another time. Sincerely, Vicki

AccorHotels certified review
Chris A. S. P. Couples - 06/06/2018
« Accommodation and surrounds were lovely »

Loved the area and the room. It was disappointing not to have WiFi though, especially with no phone service. Overall it was a lovely stay in a beautiful motel. The biggest gripe I have however is the breakfast. On our last morning I thought we would treat ourselves to a lovely breakfast being our last morning there. It was 9.30am and only 3 couples in the restaurant. We waited nearly an hour and 10 mins for our order to arrive. While we waited the people next to us, had their order arrive, it was totally incorrect. After waiting for 40mins we were informed there was no smoked salmon... Surely this could of been established earlier.. Anyway I decided to go with bacon as a side. When the meals eventually came out they were not what we had ordered but we were both so hungry we decided to just eat. But to be truthful they were awful meals... We didn't even eat half of them. We probably should of said something then and there but we just wanted to get on our way on our 6 hour trip home. Having to pay $50.00 for such an awful experience left us extremely angry. I don't like to complain but felt it was important you were aware... Especially with the snow season kicking off. Thanks

AccorHotels certified review
Q Couples - 06/06/2018
« Totally relaxed! »

Over and above our expectations! What really made our stay so enjoyable was that we stayed over the low season so we totally missed all the crowds and it truly allowed us to enjoy the tranquil environment! We used the spa and sauna nightly....what a treat! Everything in the room was well furnished and equipped but we do recommend the provision of table / place mats and coasters. Also highly recommend recycling facilities as we were very uncomfortable throwing recyclables in the bin. We put them aside in the kitchen and genuinely hope that the cleaners do recycle them accordingly! Staff the restaurant / reception were friendly and professional. We did however have difficulties finding the reception on arrival due to poor signage. Luckily we found an in-house phone and had to ring reception for directions. We were quite disappointed that there was no WiFi in the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Queeny, We are so pleased you enjoyed your stay with us and very much appreciate your feedback. We are working towards recycling bins and understand your frustration of lack of wifi in the rooms, I do hope you were able to connect in the restaurant during your stay. Thank you again for sharing your experience, and we look forward to welcoming you both to the resort once more. Sincerely, Vicki

AccorHotels certified review
Luisa Families - 05/06/2018
« Relaxing »

Very relaxing and thew rooms are amazing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas, We are thrilled to hear that you had a wonderful time during your stay with us. It certainly is nice to get away and have a relax from time to time. Thanks for your feedback regarding our restaurant and bar we will certainly take it on board to bring it up to the high standards in which we strive to provide. Thank you for taking the time to provide us with your feedback and we hope to see you back again at some point. Sincerely, Teagan

AccorHotels certified review
Peter W. Couples - 04/06/2018
« Peter W. »

Very happy with the accommodation and the staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter,. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with our staff, as encouragement to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

AccorHotels certified review
Peter M. Couples - 04/06/2018
« Ticks all the boxes »

Food Sensational, staff very friendly, location is awesome.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, It is fantastic that you enjoyed your stay with us. Our staff try our best to offer the best food, service and facilities for our guest so it is brilliant to hear that we were able to provide this for you. Thank you for taking the time to give us your feedback and hopefully we will be seeing you again. Sincerely, Teagan

AccorHotels certified review
Bent P. Couples - 03/06/2018
« Best short break »

Great staff, good food clean rooms and fabulous location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bent, It is excellent to hear that you enjoyed your stay with us. We hope you got a chance to truly relax and recharge. Thank you for taking the time to provide us with your feedback, we will certainly take it on board to make things clearer and easier for our guests. We hope to see you back again at some point in the near future. Sincerely, Teagan

AccorHotels certified review
Anonymous Friends - 03/06/2018
« Extremely relaxing »

The surrounds are beautiful..felt very relaxed

Our hotel has responded to the review
Our hotel has responded to the review

Dear Emma, So glad to hear that you had a wonderful stay. It is a lovely place to come to relax so we are thrilled to hear that you were able to do so. Hopefully we will see you back again. Thank you for taking the time to provide us with your feedback. Sincerely, Teagan

AccorHotels certified review
Len W. Couples - 01/06/2018
« Efficient, courteous, clean and convenient. »

Extremely relaxing as we had hoped

Our hotel has responded to the review
Our hotel has responded to the review

Dear Len, Thank you for your feedback regarding your stay with us. It is fantastic to hear that you had a wonderful time. There is nothing better than being able to get away and relax. We hope to see you back again sometime. Sincerely, Teagan

AccorHotels certified review
Bryan Couples - 01/06/2018
« Lovely place with good service »

The place was really near Buller & beautiful to stay in. It was just a pity that there is no Wi-Fi in the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bryan, We are glad to hear that you enjoyed your stay. It is a lovely area, close to plenty of places to explore. Yes it is unfortunate about the WiFi. Hopefully we can come up with a solution and be see you again. Thank you for taking the time to provide us with your feedback. Sincerely, Teagan

AccorHotels certified review
Joel D. Families - 01/06/2018
« Relaxing at the foothills of Mount Buller »

A beautiful entrance. We were very impressed with the 2 bedroom chalet. Nicely renovated. A lovely relaxing experience and place to spend 6 nights. Room service delivery would be a positive improvement to make.

AccorHotels certified review
Chin W. K. Couples - 31/05/2018
« A good place for a retreat »

The resort is far away from the hustle and bustle of city life and is a nice quiet place for a retreat. The nearest town is about a 20 minutes drive with lots of food options. There is a restaurant within the resort and the food while limited is good, the fire place in the restaurant greatly enhanced the ambiance. There is a nice small hill for daily walks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chin Wai, Thank you for your comments regarding your stay at the The Sebel Pinnacle Valley. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. We hope to see you again Sincerely, Tara

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