Hotel - The Sebel Pinnacle Valley
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The Sebel Hotel

The Sebel Pinnacle Valley

1 Mimosa Drive 
3724  MERRIJIG
AUSTRALIA

355 reviews
TripAdvisor Rating Based on 355 reviews
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Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • WIFI in the communal areas
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Nearby)

Services and practical information

  • WIFI in the communal areas
  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundromat

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Nearby)
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Outdoor tennis court
  • Beach and water sports (Nearby)
    • Kayaking (Nearby)
    • Rafting (Nearby)
    • Rowing (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Badminton
    • Billiards/Snooker
    • Horse riding
    • Jogging track
    • Table tennis
    • Volley ball facilities
  • Skiing
    • Snow Skiing (Nearby)
    • Ski school facilities (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities
    • Ski rack facilities

Catering

  • 1 restaurant(s)
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 42 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 29 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,366 reviews

Our guest reviews for The Sebel Pinnacle Valley

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 355 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Gail Couples - 15/09/2017
« Friendly staff and nicely refurbished hotel facilities were great for a ski trip to Mt Buller »

Our hotel room was lovely and we enjoyed using the lounge areas with open fires burning. It was very convenient to catch the MMBL bus up to the mountain and convenient to use the drying room on returning. We visited the restaurant for both breakfast and dinner and enjoyed our meals and the great views from the dining room. The hotel grounds are lovely, surrounded by the mountains and we enjoyed seeing the wildlife and birdlife up close.

AccorHotels certified review
Stuart O. Solo - 13/09/2017
« Nice room. Tranquil setting close to SKI fields. No Room Wi Fi, no room service. »

Water supply is clean, no Chlorine. Much better than most places. Will stay again for ski trips. one or two nights.

AccorHotels certified review
Sue J. Families - 12/09/2017
« Another perfect stay at your magnificent property with your delightful team of staff »

This was our fourth stay at Pinnacle Valley over the winter months. Each stay has been brilliant and I have thought it couldn't get any better, but it did! I arrived to a warm greeting and felt like an old friend. An upgrade to a 1 BR apartment with a lovely note and bottle of wine was unexpected and much appreciated. Nothing was too much trouble for the team, dinner was perfect on both nights and check in and check out was smooth. Pinnacle Valley is now my favourite place to stay in the world. I have stayed in many, many 5 star hotels in AUS, Europe, Asia and the Middle East and was a loyal IHG member but I'm now an Accor convert! Sounds over the top? Well that's the rating of my stay. Well done to you and your great team.

AccorHotels certified review
Sarah J. Families - 11/09/2017
« A lovely stay »

Very nice. The chalet was clean and well organised and the staff were very nice. The restaurant where we ate one meal could do with a bit more work in terms of a better priced menu and better food for that value. The staff were nice but $16 for a kids meal is expensive and the food was not of equal standard to the chalets.

AccorHotels certified review
Daniel T. Couples - 10/09/2017
« A cozy winter getaway and great base to see the high country »

We had a really relaxing and comfortable stay and enjoyed the features of the resort. The room is very well designed, excellent quality and the ski theme fun. The service staff are friendly and helpful. The location is super, easy access to the snow and Mansfield. A couple of things for improvement, the outside after hours phone service doesn't go through to the restaurant. The restaurant needs more seating to handle reasonable booking levels. The lack of wifi in the room is not acceptable nowadays, the offer of 30 minutes in the lobby area is not a suitable replacement.

AccorHotels certified review
Matthew B. Families - 06/09/2017
« Perfect spot to enjoy the snow »

We had a lovely family weekend away. We enjoyed the snow at Mt Buller and the Sebel is located perfectly to access the snowfields. Very convenient with a ski shop, restaurant, spa and laundry. When we werent visiting the snowfields we enjoyed a game of putt putt mini golf, and also the games room. The facilities were excellent and my little boys really had a great time. The only thing that was a negative was when we returned our hire gear early, we realise there are no refunds however the response from staff was a little short to say the least. We realised it was a busy day but that was the only negative. We thought it may have been reasonable to offer a refund as snow chains wouldnt fit our car which we didnt realise. The ski shop attendant knew this and still didnt offer a refund.

AccorHotels certified review
Mark Families - 06/09/2017
« Excellent as always! »

as always its a great relief when staying with Sebel, always relaxing and stress free.

AccorHotels certified review
Lloyd M. Families - 05/09/2017
« Great resort for a relaxing break or for a major event! »

The staff and facilities were both of the highest quality. We were made to feel extremely welcome. The entire facility is just so stunning with beautiful mountain views, and at this time of the year, a superb view of the snow-covered Mt Buller. From strolling around the grounds to popping in to the foyers of the hotel or the restaurant area, we felt relaxed with a sense of pampering. The large fire places provide a welcome warmth in these open spaces and we enjoyed sitting and talking with friends and family. The meals were delicious!

AccorHotels certified review
Emma T. Business - 04/09/2017
« Wonderful weekend! »

I can't speak highly enough of this hotel! Great facilities, location and amazing staff. Nothing was too hard. Rooms were beautiful and very comfortable. The only suggestion I would have is to implement a pillow menu,as I found my pillow a little flat!

AccorHotels certified review
Nicole Couples - 04/09/2017
« It was absolutely perfect! »

Everything about this accommodation is perfect. The staff are extremely approachable and accomodating, always serving with a smile. The views were breath taking and we did not want to leave. The ammenities (mini golf, spa, arcade room, bar/lounge area) were outstanding and quite challenging (mini golf haha!). The bar/lounge is an amazing area for relaxing and enjoying the surrounds after a long day. Overall this is an amazing place and not only will we be recommending it to anyone travelling to the area, but we plan on coming back as much as possible.

AccorHotels certified review
Mary-anne T. Couples - 04/09/2017
« Relaxing atmosphere, good facilities and wonderful staff »

We had a wonderful week with you. The staff were always available and so lovely to chat with (a special mention to Alisha and Vicki (reception), Brad (ski shop) and Scott and another lovely girl (sorry I can't remember her name) in the restaurant. Scott, your information regarding our drive back to Melbourne was great...Eildon is lovely! We always enjoyed our time in the bar on the internet chatting to staff as they worked. We enjoyed the outdoor facilities available and it was great to be so close to Mt Buller where we went dog-sledding. Thank you all.

AccorHotels certified review
Houman E. Friends - 03/09/2017
« Beautiful surrounds and lovely staff »

Alisha was a gracious host and help us with our stay. Beautiful surrounds. Will definitely be back.

AccorHotels certified review
Alex Families - 31/08/2017

Lovely room, hope to be able to use it again next week.

AccorHotels certified review
Kylie Couples - 31/08/2017
« Fanastic Experience »

My husband and I loved the Sebel, very modern, clean facilities. Restaurant had amazing food highly recommend the lamb shoulder for dinner. Only suggestions would be to have more body wash, shampoo etc in the room and more breakfast selections such as muesli, smothies etc for those that only want a small breakfast.

AccorHotels certified review
Scott Friends - 30/08/2017
« Very happy, always a good experience. »

We had some minor issues with heating and water, but always rectified in a timely and friendly manner.

AccorHotels certified review
Jaclyn Couples - 29/08/2017
« All the comforts of home »

It was a very enjoyable stay. The studio apartment though probably the smallest room, it was still well equipped, clean and comfortable.

AccorHotels certified review
Eric Families - 29/08/2017
« Large one bedroom apartment was perfect for 2 Adults and 1 child for snow trip. »

We enjoyed the atmosphere of the hotel and the room was great for our purposes. Arriving out of reception hours key safe worked well. Small issue with introduction letter as was confusing due to room number on letter was different to that on envelope. Letter did not indicate that we needed to get room cards keyed again next day as they were cancelled luckily we caught reception just before they closed. Later two of of three cards did not work on room lock. Disappointed that we could not get booking for dinner although warned that booking could be difficult. Overall would stay again.

AccorHotels certified review
Lily D. Families - 29/08/2017
« Enjoyed the beautiful location and room comfort. »

Thr chalet was roomy and comfortable. The location was close to Mt Buller which was great. Would have been better if the resort had an indoor pool and wifi in the chalets. The restaurant service waiting time was too long. Our dinner order did not come out until 1 hour and 15 minutes of waiting. Then dessert did not come until 40 mintues after that. We waited close to 2 hours for our food. This was quite disappointing especially since our food came out after others who came in much later than us, who received their food before or at the same time as us. Apart from this we did enjoy our stay, just made sure we cooked dinner in our chalet every night after that to avoid disappointment.

AccorHotels certified review
Sharon Families - 28/08/2017
« Unforgettable »

It's an amazing feeling to wake up to nature - birds, kangaroos, snowcapped mountains. The rooms were comfortable & clean. Bathroom was new & clean. Highly recommended!

AccorHotels certified review
Lance S. Couples - 28/08/2017
« Great place »

Very nice, helpful and friendly staff. Love the gardens & the room decor is really nice.

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