Hotel - ibis York Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis York Centre Hotel

3.5/5 2,153 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 91 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 1 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Baby bed
    • Automatic temperature control
    • Web TV
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 3,426 reviews

Our guest reviews for ibis York Centre

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,153 reviews
rphood2004 Friends getaway - 16/11/2018 TripAdvisor review
« Ibis York Centre »

The Hotel is ideally situated for exploring York and getting into the City Center with all the attractions and places of interest. I was there with a friend to scout out an art project and the Hotel Location was the key decider in being chosen, Check-in was easy and done very quickly, the room was clean, warm and ideal for our purpose. The staff were always helpful and friendly. If I have to return for a multi-day stay, then this will be the place to stay.

Sheena Families - 11/11/2018 AccorHotels certified review
« Comfortable and good choice for breakfast »

Good seating area to have a drink. Comfortable bed in decent sized room, excellent shower. Convenient situation for walking into York and transport links.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHEENA B., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Jane D. T. Friends - 11/11/2018 AccorHotels certified review

Reception lady was wonderful customer service at its best

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANE DERRIS-T., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Mrs A. Couples - 09/11/2018 AccorHotels certified review
« We enjoyed visiting York and all it's delights after a long time but now have mixed feelings about Ibis Hotel »

Excellent breakfast with a good choice. Appreciated having fresh fruit and avocado. It was never too busy so we didn't have to wait for a table. However although we requested a room on the 'quiet side' of hotel, Saturday night proved to be 'nightmare'! We were awakened very late on Saturday night and i to the early hours of Sunday by very loud music, singing and shouting, which went on for ages! There wasn't a phone our room to ring down to Reception to complain and my mobile was in my bag, switched off! Somebody complained though and it all went quiet for a little while. Then for what seemed like hours, there were people talking for what seemed like the rest of the night. When we booked out later on Sunday, we complained to the Receptionist, who didn't seem that concerned and no explanation or offer was made to recompense us! What annoyed us the most was - why were these probably inebriated people given a room on the 'quiet side' of the hotel? We don't ask for a quiet room, for nothing. The bedroom walls are very thin and we had read that in a few customer reviews, but that isn't the point really, is it? Oh yes and our heater didn't come on before we got up and we had to manually switch it on. Apparently the Aircon isn't also a heater!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTIN D., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

Wendles Couples - 08/11/2018 AccorHotels certified review
« Great place to stay for a night , right in town centre »

pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jelly H., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Martyn C. Couples - 08/11/2018 AccorHotels certified review
« mr martyn c. »

room was pleasant,staff were friendly.location all right.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARTYN c., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

David D. Families - 08/11/2018 AccorHotels certified review
« Stay in York »

We made a family visit in November for two nights. Check in and room were good. Staff are friendly and helpful. Cost of the room was great value for money. We had a good night's sleep and shower and facilities were good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID D., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Anonymous Couples - 08/11/2018 AccorHotels certified review
« Very good »

The beds were extremely comfortable and we experienced a very good night's sleep. The rooms were also lovely and clean and the staff were friendly. We also enjoyed a good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOAN S., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Steven W. Couples - 08/11/2018 AccorHotels certified review
« Satisfied »

Don't expect to have to sleep on a mattress topper on an old mattress first time ever been in a big chain hotel accomadation and come across this normally always have a good mattress and satisfying sleep but not on this occasion found it quiet poor for a big chain company !!

Our hotel has responded to the review
Our hotel has responded to the review

Dear STEVEN W., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

Holly Business - 08/11/2018 AccorHotels certified review
« Simple to book, simple to find, great location and even better breakfast »

Hard to find fault

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEON R., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Cliff N. Couples - 08/11/2018 AccorHotels certified review
« Great value short stay !! »

Efficient reception, room size good,clean,bathroom (shower) facilities good plus tea/coffee making ingredients. Price was reasonable and hotel was value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CLIFF N., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Mrs K. S. Couples - 07/11/2018 AccorHotels certified review
« Mrs »

We found it very comfy and the staff was really polite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAREN s., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

C Y. Couples - 06/11/2018 AccorHotels certified review
« Great location and value for money »

Arrived late afternoon, enjoyed evening in York and stayed overnight. Hotel is centrally located and great for bars, restaurants and shops. Micklegate is fantastic!

Our hotel has responded to the review
Our hotel has responded to the review

Dear CRAIG Y., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Primluck Couples - 06/11/2018 AccorHotels certified review
« Good location »

The hotel was really easy to find as is only walking distance to everywhere. 10 mins to the train station and 15 mins to the city. The area was nice and quiet and convenient with a grocery store just across the road.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PRIMLUCK W., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Kerry Couples - 05/11/2018 AccorHotels certified review
« Friendly staff, lovely clean quiet room, and parking available- extremely happy. »

We arrived a little early for check in but were able to park onsite and explore the area before check in. Staff were friendly and very helpful. The room was excellent - large room with all we needed. We asked for a quiet room and it certainly was. We didn't eat any meals but all the food we did see being served looked very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KERRY N., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Anonymous Solo - 05/11/2018 AccorHotels certified review
« There was a friendly welcome, it was good value for money and convenient convenient for station »

I stayed for 2 nights, the first in a twin bedded room and the second in a double room. The twin's bathroom was tiny and it was quite difficult to step out of the bath! The staff were helpful, moving my luggage from one room to another, the beds were comfortable and it was easy to control the temperature in the room. Good choice at breakfast. It was also possible to walk there from the station. I booked the twin room direct with the hotel. The double was booked by a family member through Booking.com

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELEN G., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Anonymous Families - 05/11/2018 AccorHotels certified review
« Ok, nothing special »

Staff nice and friendly. Heating didn’t work in the room. Shower kept going hot and cold

Our hotel has responded to the review
Our hotel has responded to the review

Dear BEN S., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

Pete -. W. T. L. Business - 05/11/2018 AccorHotels certified review
« a great short business stay »

when i arrived staff were courteous and friendly, checking in easy. I had a nice quiet room away from the road and elevators and coming back late after work was a nice place to regroup. breakfast in the morning was very good and having a 12pm checkout meant i was able to take my time to leave at an unhurried pace to my next appointment

Our hotel has responded to the review
Our hotel has responded to the review

Dear PETER MR G., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

John Solo - 05/11/2018 AccorHotels certified review
« Easy check-in & comfortable night »

Check-in was straightforward, with a friendly receptionist. The room was clean and comfortable. My only quibble was that breakfast didn't seem well-organised - several times I had to wait for items to be delivered or freshly cooked; fortunately, I wasn't in a hurry.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN M., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

Sharon H. Couples - 05/11/2018 AccorHotels certified review
« Enjoyable short stay »

We only stayed one night and it was our first time in an IBIS hotel. We were more than satisfied with the service and our room. We will definitely stay here again next time we are in York.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHARON H., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

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