Hotel - ibis York Centre
Ibis Hotel Hotel Ibis Hotel Hotel

ibis York Centre Hotel

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3.5/5 2,041 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Currency exchange

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 91 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Web TV
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 2,927 reviews

Our guest reviews for ibis York Centre

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,041 reviews
AccorHotels certified review
Robert Couples - 15/04/2018
« Well located, clean hotel »

This is a nice hotel in York. It is clean and well located just outside York city walls. All the sights are within a short walk. The hotel only has a few car parking places that it charges for but there is a road near the racecourse where you can park for free and walk in (about 20 minutes). The staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT L., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

AccorHotels certified review
Ellie B. Couples - 14/04/2018
« Miss »

Excellent experience, great staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ELLIE B., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

AccorHotels certified review
Daryl Couples - 14/04/2018
« Very enjoyable »

The staff were very professional, helpful and friendly. The rooms were clean and adequate. The breakfasts offered lots of choice and were tasty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DARYL T., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

AccorHotels certified review
Rebecca Families - 14/04/2018
« Basic »

Staff were lovely, but hotel corridor hallways and rooms are very dated and could do with some TLC

Our hotel has responded to the review
Our hotel has responded to the review

Dear REBECCA H., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

AccorHotels certified review
Minami T. C. W. Couples - 13/04/2018
« Spaces room and comfortable »

The room was clean and comfortable. The staff are friendly to guest!

Our hotel has responded to the review
Our hotel has responded to the review

Dear MINAMI W., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

AccorHotels certified review
Angela Couples - 13/04/2018
« Central location »

Room was satisfactory and bed fairly comfortable. Guests next door arguing for half the night and other guests extremely noisy at 7.30am

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANGELA C., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

AccorHotels certified review
Mrs M. H. Families - 13/04/2018
« Mrs »

Very suitable accomodation, all staff extremely friendly and helpful Breakfasts very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARION H., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

AccorHotels certified review
K B. Families - 13/04/2018
« york 2018 »

it was adequate for somewhere to sleep at n ightnot much more.room was very noisey due to inter connecting door with room next door.could hear every word crystal clear.when we mentioned it at check the man told us it had been complained about before?housekeeping poor had no towels 2nd day and i had a small nosebleed and got a bit of blood on my bedsheet on 1st day but sheets werent changed at all during our 3 night stay. handy hotel to explore york from.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KIRSTEN b., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

AccorHotels certified review
Jennifer W. Families - 10/04/2018
« Great hotel »

Very helpful staff ,lovely room and very comfy beds. breakfast was lovely loads of choice. Great value for money. Near the railway station and about 8 mins walk to centre of York.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JENNIFER W., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

AccorHotels certified review
Chris Couples - 09/04/2018
« Nice »

Nice place stayed before.very clean and comfy beds. Could do with a little more room around the bed, I've got a nice bruise on my knee. Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHRISTOPHER G., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

AccorHotels certified review
Allan Couples - 09/04/2018
« Poor service, run down hotel »

Staff we distracted with personal phone calls, chatting etc. Every floor board was noisy. Rooms needed good makeover. When I booked the ibis i thought I was booking a minimum standard and this hotel came below my expectation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALLAN S., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

AccorHotels certified review
St Business - 09/04/2018
« Friendly staff, but property in poor condition with below standard bedroom. »

All of the staff that I spoke with were friendly and helpful, I could not fault any of them. Sadly, I cannot say the same for the room. The room was very tired and dated. The bathroom is falling apart, the carpet was filthy (it had been hovered), but clearly dirty from age etc. This was the worst room I have stayed in for some time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHAUN T., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

AccorHotels certified review
Anonymous Couples - 07/04/2018
« Good »

Really good service from staff. Room was clean and tidy but you could hear everything so the night was a little disturbed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LISA U., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

AccorHotels certified review
Jml Friends - 07/04/2018
« Beds not very Sweet »

Adequate room, some staff really helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear JUNE L., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

AccorHotels certified review
Rosemary P. Friends - 07/04/2018
« Good place to stay »

Efficient, clean and well placed

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROSEMARY P., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

AccorHotels certified review
Joy C. Couples - 07/04/2018
« Loved it will be back »

Loved it room was clean fantastic breakfast will be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOY c., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

AccorHotels certified review
Beaell Friends - 05/04/2018
« Easy process, good hotel »

Checked in early which was great, room was good except a light over the mirror was broken. Requested an extra towel which was provided. Good service from the team there, the room could just do with a touch up to make it a 9 or a 10. Overall great and would stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear REBECCA C., We very much appreciate your comments regarding your stay at the ibis York Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, John Holroyd General Manager

AccorHotels certified review
Tracy S. Couples - 03/04/2018
« The room was dirty, the bathroom very dirty, not a pleasant experience »

Staff were ok, not particularly enthused. The room was substandard, not at all clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TRACY S., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

AccorHotels certified review
Mert Y. Friends - 03/04/2018
« Loud Music in the Room »

We came York for an overnight trip to see the city. Hotel was quite clean, room was spacious and the staff were kind. However, the music they played in the lobby prevented us from sleeping and this messed up the whole thing. I suspect they integrated one of the speakers into the ceiling of the lobby and it was located underneath our room. Music did not stop until 2AM and it started at 8AM again. I couldn't get a good night sleep. I had to drive back to London in the evening and it was a terrible experience since I was sleepless. I mentioned this to the hotel staff and they only apologised. They did not offer anything to compensate our discomfort.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAGLAR MERT Y., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

AccorHotels certified review
Kelly M. Couples - 03/04/2018
« Uncomfortable bed, got stuck in bathroom due to jammed door very small room »

It was ok but no where near as good as the nearby Travelodge - really small room, bathroom door sticks and traps you in! very uncomfortable bed, no opening window made it really hot,,, very noisy during the night however - the staff were Lovely

Our hotel has responded to the review
Our hotel has responded to the review

Dear KELLY M., Thank you for taking the time to tell us about your experience at the ibis York Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, John Holroyd General Manager

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