Hotel - Sofitel Guaruja Jequitimar
Sofitel Hotel Sofitel Hotel

Sofitel Guaruja Jequitimar Hotel

4.5/5 2,054 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 1250.00 BRL Non member rate
From 1125.00 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • DE GUARULHOS
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions
    • Parasailing (Paying)
    • Rowing
    • Snorkelling/Scuba diving center
    • Wind surfing facilities
  • Other sports activities
    • Basketball facilities
    • Billiards/Snooker
    • Volley ball facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 30 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

The apartments at the Sofitel Guarujá hotel perfectly satisfy a diverse range of requirements. Whether you are here on business or a family vacation, our apartments offer the luxury and comfort you have come to expect of Sofitel.

  • 301 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with VCR
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Web TV
    • Telephone
    • Direct dial telephone
    • Telephone in bathroom
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Jacuzzi
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 12,842 reviews

Our guest reviews for Sofitel Guaruja Jequitimar

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,054 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 11/11/2018 AccorHotels certified review
« Great »

Great service. Beautiful hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Luiz P. Families - 07/11/2018 AccorHotels certified review
« Good experience »

It's a fantastic resort and the overall experience is outstanding, however, Brisa Restaurant has a problem. During two different stays, I and my wife got sick after dine or lunch in this restaurant. I know that is a self-service and to the restaurant is difficult to control hygiene, but this experience broke my confidence in the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Luiz P.. Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Gerente de Hotel / Hotel Manager Sofitel Guarujá Jequitimar

Emy S. Families - 06/11/2018 AccorHotels certified review
« Super pleased »

I am a constant guest at the hotel and I think this was perhaps the best time. Service has improved and I noticed more attention to Le Club guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Juan D. F. Families - 06/11/2018 AccorHotels certified review
« Relaxing »

Everything was satisfying except for two things. 1) we felt the beach was crowded 2) our shower kept leaking water outside towards the bathroom floor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Guaruja Jequitimar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Joao T. G. Families - 05/11/2018 AccorHotels certified review

bad experience for a luxury resort

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. João. Thank you for taking the time to tell us about your experience at the Sofitel Guaruja Jequitimar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcia Miranda. Hotel Manager Sofitel Guaruja Jequitimar.

Cesar Business - 30/10/2018 AccorHotels certified review
« Great experience »

Very comfortable, clean rooms and well trained employees

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Thiago B. Business - 22/10/2018 AccorHotels certified review
« Nice hotel and time, but could improve the swiming pool services »

I've a nice stay in Sofitel, but my experience could be better due to the service at the swiming pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thiago B., We very much appreciate your comments regarding your stay at the Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcia Miranda. Hotel Manager. Sofitel Guarujá Jequitimar.

Alexandre R. Business - 17/10/2018 AccorHotels certified review
« INCRIVEL COM SEMPRE QUE ME HOSPEDO AI »

FANTASTICA

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. R., Bonjour! Ficamos muito felizes com sua avaliação referente à sua hospedagem no Sofitel Guarujá Jequitimar. É sempre um prazer receber impressões positivas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos por nos informar sobre sua experiência e esperamos que sua próxima visita seja ainda mais agradável que a anterior. Atenciosamente, Márcia Miranda Gerente de Hotel Sofitel Guarujá Jequitimar

Ana R. Business - 17/10/2018 AccorHotels certified review
« it was very confortable and pleased »

services were above my expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. r., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Rodrigo P. Business - 16/10/2018 AccorHotels certified review
« Not the best experience for a high-class hotel »

The room was stinky, the valet returned my car with concrete stains (it cost me R$300 to remove them) and the staff was not helpful as a top notch hotel should provide. For a 3-star hotel it would be ok, not for this one.

Aurelie G. Business - 15/10/2018 AccorHotels certified review
« Pleasant business meeting on the sea side »

Great room size and food. No particular memorable moment regarding staff, and slightly disappointing on cleanliness of the room, just acceptable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aurelie g., Thank you for taking the time to tell us about your experience at the Sofitel Guaruja Jequitimar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Marcia Miranda. Hotel Manager. Sofitel Guarujá Jequitimar.

Anonymous Families - 15/10/2018 AccorHotels certified review
« Decepção/disappointment »

Sofitel stands for high quality in the hospitality sector. However the food quality (specially at lunch and in the hotel bar) were very poor. It wasn’t bad, it was just not a five star hotel standard. The meat in the sandwich tasted like frozen food. Service and infra structure were very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carolina Kamei M., Thank you for taking the time to tell us about your experience at the Sofitel Guaruja Jequitimar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda. Gerente de Hotel.

Guilherme Business - 15/10/2018 AccorHotels certified review
« Great corporate meeting »

We had a corporate event and everything went fine, from the stay to the event.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Q., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Gabriela Business - 11/10/2018 AccorHotels certified review
« Very nice »

My experience was good. I was a little disappointed with the food and lack of outlets in the room. I loved the cassino and how you're not actually gambling money!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. P., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Hans Business - 08/10/2018 AccorHotels certified review
« Ok for expectations »

Was ok in all sences...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans Jordan K., We very much appreciate your comments regarding your stay at the Sofitel Guaruja Jequitimar. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcia Miranda Hotel Manager

Henrique Business - 07/10/2018 AccorHotels certified review
« awesome structure of hotel »

all was great, but room was missing power outlets for charging mobile phone besides the bed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Bonjour! We very much appreciate the response of our survey regarding your stay at the Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share the responses with our team. However I have noticed that you were not completely satisfied with your stay. If it is possible, I would like to know more details about it, in order to improve our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Kind Regards, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Marisa O. S. Business - 07/10/2018 AccorHotels certified review
« As usual - a great stay »

Lovely hotel, super staff, great food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. S., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

J. D. C. Business - 04/10/2018 AccorHotels certified review
« espetacular »

i was there for a job, played with my band in a dinner (experience club). we were very satisfied with the hotel, the food, the staff... everything was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Del c., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Bruno L. Friends - 04/10/2018 AccorHotels certified review
« Very pleasant experience »

It was a great experience, the instalation and the staff are great!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Campos, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Anonymous Families - 02/10/2018 AccorHotels certified review
« Great environment, terrible and expensive food »

The environment is great. However, the food at the Brisa restaurant is awful and extremely expensive (especially given its quality and taste). Room cleaning service could be done much earlier in the day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Bonjour! We very much appreciate your evaluation regarding your stay at the Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share your comments with our team. One of the main goals of this area is the constant development. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Kind Regards, Marcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 1250.00 BRL Non member rate
From 1125.00 BRL Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates