Hotel - Sofitel Guaruja Jequitimar
Sofitel Hotel Sofitel Hotel

Sofitel Guaruja Jequitimar Hotel

4.5/5 1,961 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • DE GUARULHOS
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions
    • Parasailing (Paying)
    • Rowing
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Wind surfing facilities
  • Other sports activities
    • Basketball facilities
    • Billiards/Snooker
    • Volley ball facilities

Catering

  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 30 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

The apartments at the Sofitel Guarujá hotel perfectly satisfy a diverse range of requirements. Whether you are here on business or a family vacation, our apartments offer the luxury and comfort you have come to expect of Sofitel.

  • 301 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with VCR
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Cordless telephone
    • Baby bed
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Web TV
    • Telephone
    • Direct dial telephone
    • Telephone in bathroom
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Jacuzzi
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

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4.5/5 AccorHotels Rating 11,723 reviews

Our guest reviews for Sofitel Guaruja Jequitimar

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,961 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Catherine M. Families - 17/07/2018 AccorHotels certified review
« Restfull place »

Confortable room, could be cleaner though, specially the bathroom and kids club

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine M., We very much appreciate your evaluation regarding your stay in Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Kind Regards, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Jamie I. Couples - 13/07/2018 AccorHotels certified review
« Paradise in Guaruja »

Extremely happy from valet parking to checking in and out. Staff extremely well trained and very courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Seamus Sean - Jamie O., We very much appreciate your comments regarding your stay at the Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Anonymous Business - 07/07/2018 AccorHotels certified review
« Comfortable and in an idyllic location »

Everything was very good. I was there to participate at a conference - so, did not have time to enjoy the sport facilities or even to go to the beach. What I would like to know though is if the hotel - or Sofitel - has any policy to support the local community. As everywhere else in Brazil, such a contrast...the luxury at the hotel, the severe poverty 300 meters away ????

Luiz G. Business - 25/06/2018 AccorHotels certified review
« too much for too little »

Hotel is overpriced. Facilities need serious maintenance. Food was ok, but needs improvement.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Gerente de Hotel / Hotel Manager Sofitel Guarujá Jequitimar

Caio B. Families - 19/06/2018 AccorHotels certified review
« Good experience but need to improve food quality »

Just a different weekend for me and my family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Gerente de Hotel / Hotel Manager Sofitel Guarujá Jequitimar

Guilherme L. Business - 14/06/2018 AccorHotels certified review
« Very Good »

This hotel is the best in SP coast. The building is beautiful and service people are too warm. Food and drinks are always very taste. I ´d like to return with my family next holidays

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guilherme Augusto Soligo L., We very much appreciate your comments regarding your stay at the Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Gerente de Hotel Sofitel Guarujá Jequitimar

Priscilla Families - 11/06/2018 AccorHotels certified review
« Luxurious and Amazing »

Since our arrival, the experience was extremely warm. The checkin took a little longer than I expected but overall it was really good. The dedicated space for children is good for family with kids. The room was spacious and nice - maybe a coffee machine in the unit would be a nice thing to have.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Priscilla Koo W., We very much appreciate your comments regarding your stay at the Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Gerente de Hotel Sofitel Guarujá Jequitimar

Carlos A. P. Families - 05/06/2018 AccorHotels certified review
« Excellence in quality and services. »

It was our second time at Jequitimar. This time we brought friends with us, and we plan to return in the future. The location is awesome, but that alone woudn't be enough. The hotel services and infrastructure add value to the natural beauty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Carlos Alberto P., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Family - 25/05/2018 TripAdvisor review
« Excelent beach front hotel near to Sao Paulo. »

Sofitel Jequitimar is a very good resort hotel (might be all inclusive or not) one hour and half from Sao Paulo. The rooms are very comfortable. It is located in a nice beach. We very often go with our grandson or granddaughter that can stay in the same room with free meals and no extras. I highly recommend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Rubens C.V, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Georges A. Business - 24/05/2018 AccorHotels certified review
« nice stay »

the hotel is nice and I enjoyed being there. The breakfast, lunch and dinner are very pro as well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Georges A., Bonjour! We very much appreciate your evaluation regarding your stay at the Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share your comments with our team. One of the main goals of this area is the constant development. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Kind Regards, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Jose R. A. Business - 24/05/2018 AccorHotels certified review
« Best Experience in a beautiful place - professional life with a special envirnoment »

Nice experience during a Seminar, where I found inspiration to conciliate the hard professional agenda with the beautiful view and atmosfere, with some moments in front of the sea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jose Ricardo A., Bonjour! We very much appreciate your evaluation regarding your stay at the Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share your comments with our team. One of the main goals of this area is the constant development. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Kind Regards, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Larissa Families - 22/05/2018 AccorHotels certified review
« Very good, as always! »

We always stay at Sofitel Jequitimar and for the first time, we decided choose a better room. It was amazing! They sent me a message about my check in at 10am (thats I call early check in!) and gave us free lunch. We appreciate everything there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Larissa Hernades E., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Ty Business - 19/05/2018 AccorHotels certified review
« Nice but can be improved. »

Overall nice hotel and polite staff. But very expensive. Poor food selection. No hot water or tea/coffee making facilities in room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yow Yung Shen T., Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Gerente de Hotel / Hotel Manager Sofitel Guarujá Jequitimar

Arik A. Families - 15/05/2018 AccorHotels certified review

Hi Unfortunately my 3 years daughter got sick 1st night due to a broken air-condition in room 1324 Impact our weekend as wel we had to leave early then planed ☹ We got excellent service from the reception manager Daniele who changed are room and called the nurse .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Gerente de Hotel / Hotel Manager Sofitel Guarujá Jequitimar

Guest Families - 15/05/2018 AccorHotels certified review
« Very good hotel but service could improve »

Nice hotel in a very nice beach, conveniently located not far away from Sao Paulo. Kid's staff was very good and they had a great time. Points of attention: + Even after checking in online, the check in process takes some time + Room: shaky toilet seat and shaky toilet paper support + At night, service in the bar was uneven (some mistakes in the things we ordered) + I signed for express check out and was told I would receive an e-mail detailing the final value to be charged for my stay. I have not yet received it, and checked out two days ago....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Gerente de Hotel / Hotel Manager Sofitel Guarujá Jequitimar

Waldemar A. B. Business - 14/05/2018 AccorHotels certified review
« Unique »

Marvelous place with kind people, excelent rooms and fantastic food

Our hotel has responded to the review
Our hotel has responded to the review

Prezado(a) Sr(a). B. Bonjour! Apreciamos imensamente seus comentários referentes à sua hospedagem no Sofitel Guarujá Jequitimar. É sempre um prazer receber impressões positivas. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos por nos informar sobre sua experiência e esperamos que sua próxima visita seja ainda mais agradável que a anterior. Atenciosamente, Márcia Miranda Gerente de Hotel Sofitel Guarujá Jequitimar

Stephen P. Families - 11/05/2018 AccorHotels certified review
« Magnific »

We had the best time at the hotel , everyone is so friendly and we didn’t want to leave .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen Anthony P., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Larissa C. Families - 09/05/2018 AccorHotels certified review
« Relaxing »

It was very good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Jjjackson D. B. Business - 06/05/2018 AccorHotels certified review
« Your hotel is one of the very best and always will be one of the best... Thank for inviting me and familia. Looking forward to the next show ..... JJJACKSON »

Wonderful like the last 10 years we have been working together .... Especially com director of entertainment sr. Cristiano ... A true professional ........ You guys are the tops ...... Paz e amor p/ sempre JJJACKSON ( Artista America )

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J J., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Isabella T. -. R. 2. Families - 03/05/2018 AccorHotels certified review
« Good »

Good and not so good moments

Our hotel has responded to the review
Our hotel has responded to the review

Prezado(a) Sr.(a) T., Bonjour! Apreciamos imensamente que tenha avaliado sua hospedagem no Sofitel Guaruja Jequitimar. É sempre muito positivo receber impressões de nossos hóspedes. Após receber sua avaliação, compartilhei seus resultados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos por nos informar sobre sua experiência e esperamos que sua próxima visita seja extremamente agradável. Atenciosamente, Márcia Miranda Gerente de Hotel Sofitel Guarujá Jequitimar

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