Hotel - Sofitel Guaruja Jequitimar
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Sofitel Hotel

Sofitel Guaruja Jequitimar Hotel

Av Marjori da Silva Prado 1100  Praia de Pernambuco 
11444000  GUARUJA
BRAZIL

1,751 reviews
TripAdvisor Rating Based on 1,751 reviews
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From 990.00 BRL Non member rate
From 891.00 BRL Member's rate Members’ Rate, join while you book
10.00P
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air Conditioning
  • DE GUARULHOS
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Tennis
    • Hard tennis court
    • Outdoor tennis court
    • Tennis
  • Beach and water sports
    • Boat excursions
    • Parasailing (Paying)
    • Rowing
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Wind surfing facilities
  • Other sports activities
    • Basketball facilities
    • Billiards/Snooker
    • Volley ball facilities

Catering

  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 30 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre (Paying)
  • Copy/print service available
See all services

Hotel location

Our rooms

The apartments at the Sofitel Guarujá hotel perfectly satisfy a diverse range of requirements. Whether you are here on business or a family vacation, our apartments offer the luxury and comfort you have come to expect of Sofitel.

  • 301 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • TV with VCR
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Web TV
    • Telephone
    • Direct dial telephone
    • Telephone in bathroom
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Jacuzzi
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 7,686 reviews

Our guest reviews for Sofitel Guaruja Jequitimar

100% certified reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,751 reviews
Certificate of excellence 2016
AccorHotels certified review
Anonymous Business - 12/07/2017
« Poor meal »

I had a good view in a spacious room at the 4th floor. Elevators presented various maintenance issues (not working, then working but no lights, no floor display). The main concern was the food. Advertise says "haute cuisine" , all I saw was repeated deserts, "hard wood" beef and tasteless fish. I've been at Marriot, Crowne Plasa, Affinia, Renaissance, never seen so little care regarding meals. There's much to improve.

AccorHotels certified review
Anonymous Couples - 10/07/2017

Perfect stay.! Excelent attending. The room was amansing.

AccorHotels certified review
Carolina C. Business - 06/07/2017
« Great balance of work and pleasure »

I was lucky to attend a 2-Day conference at Jequitimar, the staff were attentive and very helpful, the food was of very high standards, bedroom and amenities too. The location is superb, with a lovely bay and views, that allowed for a relaxing time after long days indoors. I will recommend it and will be happy if the convention is held there again in the future.

AccorHotels certified review
Aaron O. Business - 29/06/2017
« Good »

Good

AccorHotels certified review
Cristina H. Families - 24/06/2017

It was great! Frim check in to check out staff was very kind and helpful. Breakfast was amazing as always.

AccorHotels certified review
William H. Business - 23/06/2017
« Facilities, rooms, meeting facilities, restaurants and personnel were great.  »

very good in all aspects. Would have been nice if a few more could speak english.

AccorHotels certified review
Annie Families - 22/06/2017
« Fantastique!! »

One of the most valuable family trip experience ever. We were pampered all the time. The staff were very helpful, friendly and very professional. The weather was perfect and the beauty of the nature along with the hotel was simply indescribable!! It was perfect!!

AccorHotels certified review
Sandra M. Families - 21/06/2017
« Nice »

The staff are very nice but i think that the rooms needs a little bit of renovation. Like the bathrooms and water keys are very old

AccorHotels certified review
Ricardo Families - 20/06/2017
« Great place, nice food and professional staff but ... »

Relax but kind of traumatic No cold water in the middle of my shower with my kid for 2 days. After complaining we ended our shower in another room even with low cold water pressure. With reduced hotel occupancy amd less guests taking shower at the same time, in the 3rd day we had no problem. Sink was clogged Noisy air conditioning Bed decoration was old and dirty

AccorHotels certified review
Pedro Business - 19/06/2017

Evento corporativo Lear.

AccorHotels certified review
Brunna L. D. O. Couples - 16/06/2017
« Relaxing! »

We enjoyed it all. Beautiful hotel. Very polite staff. Great food. We got a room upgrade! Loved it!

AccorHotels certified review
Markus B. Business - 14/06/2017

Perfect Place to relax after very busy weeks. Very friendly and helpfull staff

AccorHotels certified review
Pricila M. Business - 13/06/2017
« Me sinto especial no Jequitimar »

Excelente !

AccorHotels certified review
Elenice Z. C. L. Business - 11/06/2017
« Comfortable hotel. »

Nice.

AccorHotels certified review
Julio C. G. Business - 09/06/2017
« it was a short stay, however all went well. »

it was a short stay, however all went well.

AccorHotels certified review
Priscila D. M. Business - 08/06/2017
« fantastic »

very pleasant

AccorHotels certified review
Mr. M. R. Couples - 08/06/2017
« Can be better »

04/06/2017, Hello, As a member of Le Club Platinum, I was disappointed, I did not received a room upgrade, especially when the hotel was almost empty, no coffee machine in the room (problem was fixed), Pay for espresso coffee at breakfast. It's for these reasons I'm not sure for book again at your Sofitel. It's said my wife and I enjoyed our weekend with the sea view. Regards Michel Rivard

AccorHotels certified review
Grandma1031 Families - 05/06/2017
« The best hotel on the beach! »

I was thoroughly impressed and enjoyed everyone I met at the hotel, from the spa, the reception desk, the fantastic staff in all dining spaces, the pool staff, the lady that cleaned the room, went out of their to please and be pleasant and did an outstanding job! Thank you so much.

TripAdvisor certified review
grandma11431 Family - 05/06/2017
« Fantastic hotel on the beach! »

The hotel staff from the reception desk to the restaurant workers who were outstanding to the lovely lady that cleaned the room - everyone and everything, including the food was fantastic!!!! The view of the mountains and the married ocean spot were priceless!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Grandma, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

AccorHotels certified review
Ayrton R. M. Business - 29/05/2017
« Efficiency and Attention »

My wife and I have been at this hotel 3 times before. At the last time (2 years ago), we noticed that the service was declining. At the check-in the lady that helped us 2 years ago was arrogant and did not listen to us. The food, the waiter everything terrible and expensive. But now, we notice a complete change in the hotel administration. The lady at the check in was very pleasant and help us when we asked her to change the room. In addition, all the employees were nice enough to be pleasant but not too much as we see in some hotels that make us very uncomfortable. SILENCE was another quality. The cleaning lady and others did not talk during the work, the waiters also. Therefore the hotel was quite, efficient. I have been in many countries and use all the major hotel chains (Marriott, Hyatt, Radisson, Hilton and Sofitel), but I must say that this hotel was very well organized and the services are outstanding. My wife and I was in a convention but the hotel services make our stay as pleasant as possible. Congratulations. Nowadays the hotels do not pay much attention to details like efficiency and attention.Therefore all the employees deserve to be congratulated. In particular the lady that make our check -in. She was perfect. The only item that may be reviewed is the price. I think that it is a little overprice regarding all the costs that we have like parking, dinner etc.

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