Sofitel Guaruja Jequitimar Hotel 5 stars

TripAdvisor rating 4.5/5 2,281 reviews
Sofitel Guaruja Jequitimar
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Hotel extras

  • The award-winning So Spa with L'Occitane

  • Leisure activities for the whole family

  • Impeccable service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • DE GUARULHOSPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 30 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Guaruja Jequitimar

Av Marjori da Silva Prado 1100
Praia de Pernambuco
11444000
guaruja
brazil

Tel: +551321042000

Fax: (+55)13/21041008

Contact email

Check-in from 15h00

Check out up to 12h00

  • RIO DE JANEIRO - GUARUJA :  

  • RIO DE JANEIRO - SANTOS :  

  • SAO PAULO- GUARUJA :  

  • By plane

    CONGONHAS AIRPORT At 80km / 49.71 miles

  • By plane

    DE GUARULHOS At 150km / 93.21 miles - Shuttle paying

GPS :-23.970838, -46.187973

Our accommodations

The apartments at the Sofitel Guarujá hotel perfectly satisfy a diverse range of requirements. Whether you are here on business or a family vacation, our apartments offer the luxury and comfort you have come to expect of Sofitel.

Superior Room with 1 King Size Bed, balcony, sea views and complimentary WIFI

  • Max. number of persons: 3
  • Area: From 38
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Classic Room with 1 King Size Bed, balcony, views of the mountains and free WIFI

  • Max. number of persons: 3
  • Area: From 38
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Superior Room with 2 Single Size Beds, balcony, ocean and/or swimming pool views, free WIFI.

  • Max. number of persons: 3
  • Area: From 38
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Classic Room with 2 Single Size Beds, balcony, views of the mountains and free WIFI

  • Max. number of persons: 3
  • Area: From 38
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Direct dial telephone
  • Mini Bar

Luxury Suite with 1 King Size Bed, sea views, bathtub, balcony and free WIFI.

  • Max. number of persons: 3
  • Area: From 57
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Junior Suite with King Size Bed, sea views, bathtub, balcony and free WIFI

  • Max. number of persons: 3
  • Area: From 71
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Prestige Suite with 1 King Size Bed, ocean views, terrace with outdoor hot tub, WIFI

  • Max. number of persons: 3
  • Area: From 114
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Direct dial telephone(...)

Our restaurants and bars

RESTAURANTE MAR CASADO

Type of cuisine: Regional

Enjoy a menu specializing in fresh seafood while admiring the views from the seafront at the Mar Casado Restaurant. Open 1pm to 4pm.

Lunch

13:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RESTAURANTE BRISA

Type of cuisine: International

National and international haute cuisine is served at the Brisa Restaurant in the form of a delicious, varied buffet prepared by French chef Patrick Ferry. Monday to Friday, 7am to 10:30am and 12:30pm to 4pm. Weekends and public holidays, 7am to 11am

Lunch

13:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RESTAURANTE LES ÉPICES

Type of cuisine: French

The traditionally French Les Épices Restaurant offers a refined menu and a wine list featuring highly prestigious and award-winning wines. Open 8pm to 11pm.

Dinner

20:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'EAU VIVE

Photo non contractuelle / Strictly non binding

L´Eau Vive Lobby Bar has a modern, yet sophisticated and elegant atmosphere. Enjoy spending time at the pool bar whilst sampling delicious snacks and your favorite drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LEAU VIVE LOBBY BAR

Photo non contractuelle / Strictly non binding

In a modern and sophisticated atmosphere, L'Eau Vive Bar offers relaxing moments and drinks elaborated with influence of the highest station trends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 30

  • Maximum size: 3,750

  • Maximum capacity: 5,000 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Sofitel Guaruja Jequitimar

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

15,975 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,281 reviews

Wonderful stay!

Customer review rating 4.5/5

Valentine Friends - 28/08/2019 AccorHotels review

I loved everything about the hotel: location, beach, design, furniture, staff, food... and I will definitely be back next year!

Dear Mrs. C. We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Great Hotel

Customer review rating 4.5/5

Anonymous Business - 27/08/2019 AccorHotels review

Great Hotel, good comfort, great view (sea-view). Very much enjoyed my stay

Dear Mr. W., We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

great service

Customer review rating 4.5/5

Sarah A. Business - 26/08/2019 AccorHotels review

good staff, helpful people, good food

wonderful

Customer review rating 4.5/5

Alexandre S. Friends - 26/08/2019 AccorHotels review

great experience that we shared with about 400 friends

excelent

Customer review rating 4.5/5

Monica L. M. Friends - 26/08/2019 AccorHotels review

I'm extremely satisfied, accommodation, employees, all food service excellent. And the hotel is beautiful, it is a pleasure and a privilege to stay there.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Nivel top

Customer review rating 4.5/5

Neide M. Business - 23/08/2019 AccorHotels review

Equipe de nivel internacional. Regada de gastronomía top, e visual para paradisíaco.

Prezada Sra. M., Bonjour! Ficamos muito felizes com sua avaliação referente à sua hospedagem no Sofitel Guarujá Jequitimar. É sempre um prazer receber impressões positivas. Compartilharei os resultados de sua avaliação com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos por nos informar sobre sua experiência e esperamos que sua próxima visita seja extremamente agradável. Atenciosamente, Márcia Miranda Gerente de Hotel Sofitel Guarujá Jequitimar

Great View, Nice Staff, but Hotel structure and services below our expectations

Customer review rating 4.5/5

Luisa C. Families - 22/07/2019 AccorHotels review

The beach is amazing, the staff is friendly and helpful, but the hotel looks like it needs better maintenance and to improve/innovate the services offered. The beach is so beutiful but the service on the brach is below average. The outdoor pool was supposed to be warmer than the environment... we checked but the pool water was too cold Because it is a beach-front hotel, we excpected better restaurant/bar service on the beach, as well as the beach chairs, umbrellas etc looked old and needing maitenance. There were no beach beds - something very common to see in hotels on the beach. We've stayed in hotels with a rate much lower than Jequitimar, and the Beach service was outstanding. We were looking forward to eat at the Hotel's Restaurante on the Beach but when we got there we feld disacouraged. No one was there to welcome us, the ambience was not inviting at all, no service ready, no music ... it did not feel right - it looked abandoned, to tell the truth. We excpected to receive much more considering the rates. We honestly left dissatisfied and feeling like we paid way more than

Dear Luisa C., The hotel is disappointed to hear that your experience didn't meet your expectations. Your complaints are being investigated. The team is sorry about this and the Management will act to avoid recurrences. The Softel Guaruja Jequitimar hopes your bad impressions will be reversed on next opportunity. Best regards, Márcia Miranda Hotel Manager

Beach, pool and the best french deserts!

Customer review rating 4.5/5

Gonçalo B. Business - 22/07/2019 AccorHotels review

It was a wonderful experience, since the view over the sea and nice islet, the room, the idilic beach - safe and nice to be around with family and friends. Only less positive issue - the room was cold for my taste and the air conditioning works only for cool - not heat.

Dear Goncalo B., We very much appreciate your evaluation regarding your stay in Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Kind Regards, Marcia Miranda Manager Hotel Sofitel Guarujá Jequitimar

Wonderful beach hotel in fantastic location

Customer review rating 4.5/5

Andre Business - 22/07/2019 AccorHotels review

Thoroughly enjoyed the stay at the hotel the view from the rooms, the beach, the hotel facilities all we great. The only negative that most rooms had a damp smell. I couldn't identify where it came from, maybe some of the wooden furniture.

Dear Mr. Andre, Bonjour! We very much appreciate your evaluation regarding your stay at the Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share your comments with our team. One of the main goals of this area is the constant development. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Kind Regards, Marcia Miranda Manager Hotel Sofitel Guarujá Jequitimar

One for the books

Customer review rating 4.5/5

Mac A. C. Friends - 22/07/2019 AccorHotels review

Was a great experience and something different. Service and food was outstanding. The stuff was very supportfull in everything.

Dear Macallen Wallen C., We very much appreciate your evaluation regarding your stay at the Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share your comments with our team. One of the main goals of this area is the constant development. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Kind Regards, Márcia Miranda Manager Hotel Sofitel Guarujá Jequitimar

Worth it in high season

TripAdvisor rating 4.5/5

carloseduardot761 Family - 22/07/2019 TripAdvisor review

The hotel has an excellent infrastructure, with several pools, restaurants, bars and beach service. Service and care is majestic, as Sofitel standard. Having stayed in the winter, we could not enjoy many services, because they were closed by the low movement. Breakfast is good but meals are very simple served in a limited buffet

Dear Carlos Eduardo, Bonjour! Thank you for taking your time to share your impressions about Sofitel Guaruja Jequitimar. The team is glad that you enjoyed a relaxing time at the hotel. Sofitel will be waiting for your next visit! Feel Welcome, Márcia Miranda Hotel Manager

Epic!!! This hotel is amazing

Customer review rating 4.5/5

Jasmine N. Friends - 21/07/2019 AccorHotels review

High standards maintained through my 4 day stay. Friendly staff. Well kept large rooms. Lots to do and easy access to Gym, Spa, pools, Beach and shopping area. Staff is always eager to help and the response time is extremely impressive.!

Dear Janelle Jamine N., We very much appreciate your evaluation regarding your stay in Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Kind Regards, Marcia Miranda Manager Hotel Sofitel Guarujá Jequitimar

I really can't describe it in words but it was magical.

Customer review rating 4.5/5

Anonymous Friends - 21/07/2019 AccorHotels review

Like I said I really can't describe it in words. Like everything was perfect The food the services the hotel each and every thing was very lit. The best experience I can say.

Dear Sardar Muhammad Yassen K., We very much appreciate your evaluation regarding your stay in Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Kind Regards, João Carlos Pollak General Manager Sofitel Guarujá Jequitimar

Mr

Customer review rating 4.5/5

Anwar Friends - 20/07/2019 AccorHotels review

Was amazing

Dear Anwar Rashid Mohamed S., We very much appreciate your evaluation regarding your stay in Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Kind Regards, João Carlos Pollak General Manager Sofitel Guarujá Jequitimar

Amazing!

Customer review rating 4.5/5

George S. Friends - 18/07/2019 AccorHotels review

Absolutely amazing! Great hotel, great location, amazing views, great staff!

Dear Georgios S., We very much appreciate your evaluation regarding your stay in Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Kind Regards, João Carlos Pollak General Manager Sofitel Guarujá Jequitimar

All in one ❤️

Customer review rating 4.5/5

Fardeen Friends - 17/07/2019 AccorHotels review

It was one the nicest experience i had, you feel free there as same as your own home. People were friendly, staff were highly professional and well behaved. Thank you for your professionalism.

Dear Mr. E., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar
Customer review rating 4.5/5

Mucka Business - 16/07/2019 AccorHotels review

Beautiful setting of the hotel, it really is! The staff were fantastic, very friendly, very helpful. My room was clean comfortable and with a great view. The Breakfast and the restaurant were really good too. I would definitely recommend.

Dear Mrs. M., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Birthday trip

Customer review rating 4.5/5

Tiago F. B. Families - 11/07/2019 AccorHotels review

Hi, I have planned this short trip as my Birthday celebration. Despites my comments thought the reservation department, I just felt lack of attention to details. I could invest the money in some many things but I decided to go to one of the best hotels in Brazil. Yes, I got a room upgrade because of the membership and because I'm a travel manager. However the things are felt missing the most where the simple ones, a happy birthday, some smiles. Not sure but the teams during the arrival at night and the day where not that supportive. Being one of the highest cost hotels would not mean to have the best structure, but to be the highest attention to the details level from the team members perspective.

Dear Mr. Fontanella, Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar

Fantastic!

Customer review rating 4.5/5

Paulo R. M. Friends - 07/07/2019 AccorHotels review

Everything was fine, starting with check-in, where a separate counter for Le Club members made me feel special and Costa, a very nice person, made me feel as if I was been expected and very welcome. He made all efforts to guarantee that our stay would be no less than pleasant. Then, Daniel, who took our luggage to then room, also explained room facilities and wished us a good stay. Everyone in the bars, security, restaurants were friendly, always smiling and very knowledgeable of how to fulfill our needs. There are only 2 points for improvement: the shower was spraying water to the sides, like if it needed a cleaning time in the water holes, which is normal due to the use and calcification.The second is the time that the bar took to bring the snacks that we ordered. Almost 1 hour to prepare fries and fried fish. But, again nothing that would tarn a beautiful and pleasant weekend with friends.

Dear Mr. M., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar
Customer review rating 4.5/5

Anonymous Couples - 02/07/2019 AccorHotels review

The hotel was hosting 2 parties (a wedding and a bar mitzva). Unfortunately, we wore woken up by 4am due to some annoying music probably from the guests of the parties.

Dear Mr. B., Bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Guaruja Jequitimar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar
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