Hotel - ibis Mumbai Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Mumbai Airport Hotel

4.0/5 1,550 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • CHHATRAPATI SHIVAJI
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Copy/print service available
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Hotel location

Our rooms

Your sleep is our priority in our 148 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

  • 148 rooms
  • 128 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 14 connecting rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating 3,537 reviews

Our guest reviews for ibis Mumbai Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,550 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Rajendra Solo - 18/09/2018 AccorHotels certified review
« satisfactory »

the stay was good. need to add small little things like a bathroom slipper. and also provide airport shuttle to both domestic and international airport

Melroy M. Business - 11/09/2018 AccorHotels certified review
« GOOD PLACE TO RELAX »

although a short trip, but was ok as spent less than a day, would suggest not keeping guest in line at the reception, with counter empty

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your kind commendations for ibis Mumbai Airport. It was indeed a pleasure for us to be at your service and we hope to receive the pleasure of serving you again soon. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

Ram G. Business - 11/09/2018 AccorHotels certified review
« Great Location & Service »

Great location. Had a power failure in the room & was fixed rapidly with just one call. Dining experience was great. Food portions and taste was well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for sharing your stay experience. We are delighted to know that your overall stay was a comfortable with us and look forward to your continued patronage towards ibis Mumbai Airport. See you soon again. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

A N. C. P. Couples - 10/09/2018 AccorHotels certified review
« Small Room »

No legroom. Not happy. Cooling was slow.

Suhas Business - 10/09/2018 AccorHotels certified review
« Good first stay »

Stopped here on a short business stay in August 2018. Hotel is conveniently located near the exit from the Mumbai Domestic Airport (T1). A walking distance if you don't have much luggage! Room was quite small, but nothing unusual by Mumbai standards. My major gripe was with the variety offered at breakfast - there weren't any non-vegetarian options on offer, and no cheese platter. Otherwise, service at most times was responsive and food was reasonably priced.

Business - 10/09/2018 TripAdvisor review
« confortable fr 1 night before continu my trip »

I spend one night between two fly, I didn't find the shuttle bus to go in the hotel like I request by SMS exchange with the hotel before my arrival, I used taxi to go 50 INR, and used taxi to go back in the domestic airport 500INR price received from the person on the check out...diner was OK, service were nice, breakfast was so so, I m very sweet in the morning but the choose was not, compare at the Indian choose, the room was small but correct, in the front face of the hotel street side but quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for choosing us as your accommodation choice during your visit to Mumbai and also for taking the time to review us on TripAdvisor. Your feedback on the airport pick up and the breakfast offerings have been highlighted to the concerned departments for immediate improvements in these areas. Please accept my sincere apologies for the inconvenience faced by you. Additionally, I am pleased to note that you were happy with the overall service rendered by us. I hope we will have the pleasure of welcoming you again soon to the ibis Mumbai Airport and rest assured we shall work harder next time to convert your experiences to best. Regards, Gaurav Chavan Hotel Manager ibis Mumbai Airport

Nm Families - 08/09/2018 AccorHotels certified review
« Professional & Proactive staff with a smile. »

It was a pleasure staying at Ibis Mumbai Aiport for 9 nights as a part of my surgery recovery rest. The staff is simply amazing and big shout out to Mihir at front desk and Simran at the restaurant for their fabulous service. The food is quite a reasonable spread of choices. A la carte menu could do with some changes. It’s been a very stress free stay and helped me recuperate well and I am an NRI with my own house in Bombay but due logisctial issues around the pre and post operative requirements and comfort I chose to stay at the hotel.

Anonymous Business - 08/09/2018 AccorHotels certified review
« Not very pleasant Stay at Mumbai »

My stay at IBIS, Mumbai Airport was not very pleasant. Check in was not smooth as staff were unable to find my reservation & it took long to check in. Room was decent & cleanly maintained. However, there used to be power problem in the room as power went of twice. It was attended to quickly. Breakfast was good with multiple options. However, when you enter the cafe, we get a feeling that staff is wishing you only for getting the room number for billing purpose. One simple improvement here can actually enhance the customer experience greatly. Staff can greet & also guide the customer to a table & then take the room number. I don't think this hotel offers value for the price that they charge.

Anonymous Business - 08/09/2018 AccorHotels certified review
« Great short stay »

Pick up for the airport was smooth, the staff were really friendly and helpful, a late checkout was easily arranged to fit with ongoing flights.

Business - 04/09/2018 TripAdvisor review
« Short stay ok »

When breakfast is supposed to start at 6.30am, it should mean that the staff and food should be ready from 6.30am and not that the staff starts opening at 6.30am. When you have an early morning flight to catch and pay for the breakfast, you expect to have warm food, take it properly and without rushing.Room had a musty smell.Peaople at reception were very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We would like to thank you for choosing our hotel as your accommodation choice and for taking the time to post a review about your experience. Please accept my sincere apologies for the inconvenience faced by you.Your concerns on the breakfast service and room had been highlighted to our Food & Beverage & House Keeping department heads for immediate improvements in these areas. Please allow me to add that your observations are not reflective of our normal guest service standards and request you to give us an opportunity to showcase that to you on your next visit to ibis Mumbai Airport. We hope to welcome you back soon. Regards, Gaurav Chavan Hotel Manager ibis Mumbai Airport

Dr K. K. P. Business - 01/09/2018 AccorHotels certified review
« Satisfactory »

The experience could be improved by being sensitive to customers. a) In case the guest checks-in little early, there is a charge for it. Could be waived if room is available.. b) During breakfast, the staff could visit guest tables to serve, in case, the guest desires for something. c) It feels good if a staff accompanies the guest to his room and explains all the available services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Mumbai Airport. It is a pleasure to know that you found your overall stay experience satisfactory. It is only through concerned guests like yourself that we are able to identify areas which need to be enhanced further. Please allow me to assure you that we have taken a note on all your comments and have addressed the same with the respective teams for their immediate attention and action. Thank you again for sharing your experience and and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

Jyotin M. Couples - 31/08/2018 AccorHotels certified review
« Comfortable Frills Free stay convenient location »

Very businesslike and efficient staff provide service with a smile at this hotel. The sore point is rather too compact rooms that may make some feel claustrophobic. Only one restaurant with reasonable variety n quality food and service oriented staff. Good hotel for short business stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Mumbai Airport. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

Arunkumar Y. Business - 31/08/2018 AccorHotels certified review
« J happy with your service »

Your staff is very helpful, desiplined. I thank to Mr Wesley who is the person given me the best service, keep up the good work. At the time of check in & check out he is at counter at night. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Mumbai Airport. It is always a pleasure to receive positive feedback. I will share your sentiments with Wesley and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

Manikandan Business - 27/08/2018 AccorHotels certified review
« No proper service. »

People over here are not trusting the customers. They are asking us to give the credit card before even checking in so as to block the amount as if we are going to cheat them. Please provide washroom kit in rooms. It was not available in rooms during my stay at IBIS Mumbai. I wouldn't recommend IBIS to any of my colleagues hereafter by sharing the worst ever experience I had with IBIS Mumbai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience. We regret that on this occasion we did not live up to your expectation of service and sincerely apologize for the same.. At ibis Mumbai Airport, we strive to provide a hassle free stay experience for all our esteemed guests. Hence having pre authorization on records enables us to process the check out faster while reducing the waiting time for our guests. Please rest assured that we have well noted your feedback for the amenities and know that we will do the utmost to provide a guest experience more in keeping with your expectations and our standards during your future stays. We await to welcome you back in anticipation. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

Shweta Couples - 27/08/2018 AccorHotels certified review

It was very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It's a great pleasure to receive such a wonderful feedback. Thank you very much and see you soon. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

Sanjay D. Couples - 27/08/2018 AccorHotels certified review
« bed was really bad and pillows & quilt was not fresh »

not happy

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Mumbai Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your concern and prevent future occurrence of the same. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

Bhargav H. Solo - 24/08/2018 AccorHotels certified review
« Comfortable! »

Duty managers, Mihir and Wesley were of great help. They were happy to check me in early and assist me whenever needed , security team happens to be very welcoming and happy at your hotel though there is a scope for improvement with regards to food served from in room dining and the restaurant.Wonderful time. Cheers guys!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is always a pleasure to receive positive feedback and we are humbled by your gracious compliments on the hotel and our staff services. My team joins me in conveying a big thank you for the appreciative note you have so kindly taken the time to post and are thrilled to note that we exceeded your expectations in all areas. Please rest assured that we have addressed your feedback with our culinary team for their attention. It was our pleasure being at your service and we look forward to welcoming you back in the near future Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

Archana Business - 23/08/2018 AccorHotels certified review
« A mixed feeling. Sweet and Salt »

I delayed the feedback due to my dilemma of whether to say or not to say. My stay at IBIS was pretty ok.. The rooms are just about a bed and a tiny bath cubicle and bare minimum amenities. I did have a bad experience with the room, the room floor is wooden and Mumbai being humid and worse due to the rains, the floor is damp. I didn’t notice that and slipped, and for once the small room being small had a wall at hand for support. But I had an ankle sprain. However, when I requested, the staff at the reception not only provided a Relispray but also enquired two three times after my leg. Thanks guys Food, the pamphlet mentioned, is not delivered to the rooms, though I did see a few times people serving to rooms. Taste wise too the food is good. I was there on Independence Day and they unfurled the Flag, had a small ceremony too! Will I stay here again? Yes probably. Two reasons. Apart from the obvious reason for proximity to the airport, the hotel has all that a person needs for short stays.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It is always a pleasure to receive a positive feedback and we are humbled by your gracious compliments on the hotel and its services. It was saddening to learn about your injury and we only hope that you are recovering well since then. At ibis, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concern of the room dampness and prevent future occurrence of the same. Thank you again for sharing your experience and we look forward to the opportunity of better serving you in the near future. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

Anonymous Solo - 21/08/2018 AccorHotels certified review
« It was awesome. »

I stayed at ibis hotel in Chennai. This time, I met one of the staff who was working at Chennai and currently in mumbai. I met him at the restaurant and he and other hotel staffs provided me wonderful service. I will definitely stay at this hotel when I come to mumbai next time.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay with us. It is delightful to now that you enjoyed your stay experience with us and we hope that ibis Mumbai Airport remains your choice of hotels at all times. Thank you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

Srivatsan R. Business - 18/08/2018 AccorHotels certified review
« Ok »

Not great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for staying at ibis Mumbai Airport. I apologize that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have addressed your feedback to prevent future occurrence of the same. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

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