Hotel - ibis Mumbai Airport
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Ibis Hotel Hotel

ibis Mumbai Airport Hotel

Plot No F 77 Vile Parle East  Junction of Nehru Road  Western Express Highway 
400099  MUMBAI
INDIA

1,367 reviews
TripAdvisor Rating Based on 1,367 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • CHHATRAPATI SHIVAJI

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • CHHATRAPATI SHIVAJI
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

Your sleep is our priority in our 148 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

  • 148 rooms
  • 128 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 14 connecting rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 2,984 reviews

Our guest reviews for ibis Mumbai Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,367 reviews
AccorHotels certified review
Tim Solo - 16/07/2017
« Relatively clean... »

... but a TERRIBLE bed.

AccorHotels certified review
Apurva Business - 16/07/2017
« Pleasant comfortable stay »

Had a good experience, clean rooms, good breakfast spread in the mornings. Like the early and late breakfast options. One complaint - Laundry, if same day is tight, please take your time to make sure the clothes don't shrink, had a problem with that.

AccorHotels certified review
Anonymous Couples - 16/07/2017
« Good service.Great food. »

It was a short and comfortable stay.Quality standards maintained.Polite an helpful staff. Prompt service.

AccorHotels certified review
Raul M. Couples - 15/07/2017

The cost for the room was high as the room size was too small, the food is expensive at the restaurant and the Breakfast spread was limited and the quality was not up to the mark.

AccorHotels certified review
Ajeet S. Business - 15/07/2017
« Great place to stay  »

Everything was awesome staff especially breakfast is too good and healthy.

AccorHotels certified review
Srinivasan Business - 14/07/2017
« Food options/quality  »

Overall stay was satisfying. But the food options / quality to be improved. Especially, the south indian options & quality appear to be neglected. Service at the restaurant also needs improvement.

AccorHotels certified review
Vinayak K. Business - 14/07/2017
« I was satisfied with the rooms. »

It was a short stay for one night but it was good as I could relax after my air travel.

AccorHotels certified review
Kankan Families - 12/07/2017
« Excellent »

Check in was swift..Bed and Breakfast was good.

AccorHotels certified review
Rahul G. Couples - 12/07/2017

Helpful staff, great location, small rooms and a lil overpriced - thx

AccorHotels certified review
Anonymous Business - 11/07/2017
« acceptable »

Everything is ok. But breakfast food quality was not good.

AccorHotels certified review
Vishal K. L. Solo - 11/07/2017
« A terrible experience turned to be a good one. »

Well, I really didn’t want to share this but let me write my experience and the pros and cons of the hotel. I was traveling internationally and had my flight (Singapore Airlines) from Dallas to Mumbai via a short stay over in Singapore. I arrived Mumbai at around 22.30 IST and I was traveling with my PET. Somebody else had made this reservation for me in this hotel and I have been informed that the hotel has complimentary airport shuttle service to and from the hotel. Upon arriving at the Mumbai International Airport, I was looking for the hotel’s shuttle outside terminal 2 but didn’t find any. I didn’t have a local number so somehow with my loads of luggage I managed to find a telephone booth and called the hotel asking for the shuttle. Some guy over the call told me that they DON’T have shuttle services from the International airport and it is only available from the domestic airport, hence it would be chargeable for something around 1200 INR. This thing wasn’t mentioned in their hotel’s website and all they say is that they do provide airport transfer which I feel was a big communication or advertising problem. After taking a taxi reaching to the hotel and proceeding through the security check, I told the guard that I have a pet and I didn’t know that the hotel doesn’t allow pets into their hotel. The guard was so unpleasant even to call me inside and then let the manager or who so ever he was trying to contact to, he kept me waiting outside the door and didn’t even let me in. I think it was an unexpected task for the hotel’s guard to see a Dog coming in with a guest and he was trying to seek help on this but he should be courteous enough to at least let me in and proceed to the front desk to talk to them or explain my situation. Above that, the front desk agent herself also came out and checked on me that I had a Dog, but she too just saw me and walked away without even acknowledging or welcoming me to the hotel. Later while I myself had to walk inside and approach the front desk. Upon talking to the front desk agent she told me that they are checking over the situation for what to be done with the Pet. I believe after that a senior person came and talked to me addressing the situation and he did tell me to leave the hotel and check for another property which allows the pet into their hotel. I already had a long flight and couldn’t wait enough to get into my hotel room and take some rest as the next day I had another flight to a different city. After half an hour there was this Duty Manager named Mihir Rane. Glad that I met him and he at least understood my situation and found out an another alternative to handle the situation otherwise people were ready there to throw me out of the hotel. He was a nice gentleman came and talked to me, apologized for everything that happened, listened to me promptly, offered me to have my room and get relaxed, explained me the hotel's policy regarding Pet and suggested to keep my pet with the security and I was so very much fine with it cuz at that particular point of night I was not willing to move to another hotel with all my luggage and pet again. He was also courteous to offer my pet some food and water and assured me that it will be taken care further and I need not worry. After a lot of do I went to my room and finally relaxed. I was happy that at least at the end of the day there was someone who helped me and didn’t let my traveling experience down. I was offered a late check out by some front desk agent until 1 PM IST. The other morning I met Mr. Mihir Rane again, he was extremely courteous came and talked to me, offered me some drink and any help further needed. I wasn’t able to arrange uber either but then Mihir also helped me to fetch the hotels cab for me to the airport and I was happy for everything he did for me. Also, cheers to the security staff who let my pet stay with them and had to bear all the trouble cuz of her. At last, I really appreciate the efforts they did for me and I really thank you.

AccorHotels certified review
Ibadat Business - 10/07/2017
« Horrible hotel with bad staff and bad food »

Checkin and checkout was fast beyond that don't have anything positive to comment on responsiveness of staff and quality of buffet laid during breakfast and dinner.

AccorHotels certified review
Uday K. A. Business - 10/07/2017

Had a good two days stay , facility is good but missed fitness center. a minimum requirement in hotel.

AccorHotels certified review
Kenbert R. Business - 10/07/2017
« Satisfying stay with good service »

The stay was satisfying with excellent service provided by the hotel.

AccorHotels certified review
Aakriti Business - 10/07/2017
« Satisfactory »

Bathrooms are super small Some complimentary toiletries would be nice Room delivery food was awful.

AccorHotels certified review
Anonymous Families - 09/07/2017
« Great service, comfortable rooms, pleasant stay - Overall a wonderful experience! »

2nd stay in IBIS Mumbai - Staff were very hospitable, rooms were comfortable, check-in & check-out process was quick and convenient.

AccorHotels certified review
Amitabh S. Business - 09/07/2017
« Just ok »

Could have been better . The cleanliness in the room could be better . Bedsheets could smell better and improve lighting .

AccorHotels certified review
Srg Couples - 07/07/2017
« Very much Impressed ,,,! »

Had a wonderful time ! Staff was great and Service was up to the mark. Rooms were good as well. Overall Pleasant stay ... and will be visiting soon !

AccorHotels certified review
Sb Business - 07/07/2017
« Very good stay. »

It was a pleasant stay. Quick service at the reception lounge. Neat and comfortable room. Extremely satisfying and filling helpings of food when room service was availed. Good spread at the complimentary breakfast offered. An overnight stay highly recommended.

AccorHotels certified review
Roy F. Solo - 07/07/2017
« Pleasant  »

Hotel us peaceful and clean

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