ibis Mumbai Airport 3 stars

Customer review rating (ALL Rating) 3.9/5 980 reviews

ibis Mumbai Airport - Image 1
ibis Mumbai Airport - Image 2
ibis Mumbai Airport - Image 3
ibis Mumbai Airport - Image 4

Description

Hotel extras

  • Located right next to Chhatrapati Shivaji International Airport

  • Longest breakfast

  • Proximity to the airport and business centres

  • Inclusive of shared domestic airport transfers

  • Pay a little more and enjoy room with extra benefits at INR 499

Our accommodation(s)

Hotel location

ibis Mumbai Airport

Plot No F 77 Vile Parle East, Junction of Nehru Road, Western Express Highway
400099 MUMBAI
India

GPS:19.096531, 72.853314

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Room service

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  980 reviews

TripAdvisor Rating  4.0/5  2,431 reviews

Worst service and worst hotel staff and worst property

Customer review rating 0.5/5

Abhijit Business - Confirmed reviews ALL

Torn towels kept in rooms worst than oyo rooms and guest houses. Rude behaviour by reception staff no etiquette of customer service. Incompetent staffs who for get to collect laundry for the entire night. I wish it had a minus rating worst hotel I have ever been to. Will never recommend this property to anyone ever.

Superb experience

TripAdvisor rating 5.0/5

Rishika S TripAdvisor review

Firstly I would like to thankyou ibis hotel for providing me an excellent service for my recent stay . Each and every person starting from the entrance gate till housekeeping is very helpful and cooperative. I would like to especially mention the name of Mr.Shabbir who is very humble and customer oriented would like to visit this place again and again.A happy customer.

Pathetic experience!

Customer review rating 0.5/5

Anish S. Business - Confirmed reviews ALL

I would like to suggest training your staff on the importance of time management. Despite informing them of my meeting, check-in took 20 minutes, and there was no one at the counter during check-out, which also took 10 minutes. I requested my shirt to be ironed, and I was informed it would take an hour. Additionally, the food took almost 45 minutes to arrive, and the gym was in poor condition. At the end, i was told you would get your refund same day, but after so many follow-up calls, i was told it would take 6 working days..

Smaller Rooms & food was also not good

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

The rooms were very small and claustrophobic, Food was tasteless.

Great ambience and service

TripAdvisor rating 5.0/5

Quest21320800878 TripAdvisor review

Excellent service by mayur Francis Ritika Santosh good bond in them very much co operative staff thank you very much for great service also I ll mention special thanks to chef Sameer and chef Dilip for making tasty food for me bindi masala paneer chettinad and butter phulka to yummy and mouth watery food thank you very much for the wonderful service I ll always recommend ibis to my every family memeber.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 457 reviews 9.7/10 Location
  • 912 reviews 6.8/10 Room
  • 1,311 reviews 8.5/10 Service
  • 50 reviews 6.7/10 WiFi
  • 678 reviews 8.7/10 Food
  • 360 reviews 7.7/10 Cleanliness
  • 282 reviews 7.4/10 Breakfast
  • 273 reviews 9.6/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Mumbai