Hotel - ibis Mumbai Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Mumbai Airport Hotel

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4.0/5 1,499 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • CHHATRAPATI SHIVAJI
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Copy/print service available
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Hotel location

Our rooms

Your sleep is our priority in our 148 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

  • 148 rooms
  • 128 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 14 connecting rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating Based on 3,362 reviews

Our guest reviews for ibis Mumbai Airport

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,499 reviews
AccorHotels certified review
Hanchu D. Business - 16/04/2018
« I will stay only if i have no other comparable options »

It is a very "functional" hotel devoid of any action that makes you feel being taken care of . The bath room did not have any amenities a shower cap for example. It is the most basic amenity one would expect or cotton swab or a ear bud or a hand towel . Or when a woman -guest walks from work for check in at 11.45 pm - any assistance provided to take the bag to the room etc . Forget Luxury, Basics were missing . After paying INR 10.87 K for a one night stay , this is the least that i would expect ..

AccorHotels certified review
Swapnil T. Couples - 16/04/2018
« Decent stay »

Overall ok , however restaurant service gets too slow and dull

AccorHotels certified review
B. M. Business - 13/04/2018
« OK »

Room was bit congested. A/c is showing some dampness...(Bit smell). There was a confusion in hotel booking by your staff. The hotel first said no booking by my company and after that they said they have not confirmed it with my company...I don't know what exact problem. Anyhow finally they provided a room and it was not up to my expectation.

AccorHotels certified review
Ashish T. Business - 11/04/2018
« CEO »

It’s pathetic, rooms are pathetic the way you priced , breakfast was pathetic , limited options and service was pathetic , overall I never stay in your property, highly overpriced for the money I paid

AccorHotels certified review
Pa Business - 09/04/2018
« Pretty average »

The restaurant food was very limited and oily and room amenities we're very basic and nominal

AccorHotels certified review
Meenal S. Business - 08/04/2018
« Unsatisfactoryqorat Ibis »

Worst accor property i ever stayed at

AccorHotels certified review
Prem P. Families - 06/04/2018
« Excellent stay with good staff »

I had a stay with my family here... friendly staff... good food and nice location just next to the airport. Will surely stay again when in Mumbai

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for staying with us and sharing your valuable feedback. We are pleased to know that you and your family had a comfortable stay with us and hope that we will get the opportunity of serving your again very soon. Thank you again and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

AccorHotels certified review
Rajagopalan Families - 04/04/2018
« Belied the expectations on the basic needs »

1. Bed linen were torn. Can share photos if unconvincing. 2. The breakfast spread is not much to write home about both in terms of quality, variety and layout. Coffee vending machine didn't work till somebody came attended to. 3. Waiters appeared to be under-trained. 4. Dinner for ~1400/- bucks no match for a dinner at Sahara Star for nearly same price (between 7 - 8 pm). 5. AC didn't work properly when checked in. Mechanics was summoned to attend to - clean the air filter. Overall, disappointing and don't feel like returning. this is after my pleasant experience with Ibis Chennai.

AccorHotels certified review
Rs P. Families - 03/04/2018
« NOT SATISFYING »

I WAS NOT COMFORTABLE DURING MY STAY ... THE STAFF WERE ALOOF AND NOT HELPFUL AT ALL. I WILL AVOID IBIS IN FUTURE.

AccorHotels certified review
Nikhil U. Solo - 28/03/2018
« Overall, I am satisfied with service. »

I was good experience. Satisfied with food and service. I haven't received brief about service (what is included) from reception which is only negative point that I could point out here.

AccorHotels certified review
Trishna K. Couples - 27/03/2018
« Comfortable - just right »

The room though a bit small, was comfortable and just enough for a weekend stay. Window cleaning was being carried out and a note was stuck on it but the translucent blinds (not opaque) were down so initially we didn’t realize. In-Room dining menu is a little limited. Restaurant food (a la carte as well as BF buffet) is great. Milton at the coffee shop was very friendly and lively! The fish in banana leaf was delicious. The operator was unable to understand when we called to ask whether the restaurant would have a larger menu compared to the IRD and also unaware that BF on Sunday would be available till 11 am instead of the usual 10.30 am. Overall, we had a great stay, I would love to come back if ever needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Mumbai Airport. Please rest assured that this service lapse was reviewed with the appropriate team to ensure a renewed commitment to our normally high standards. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

AccorHotels certified review
Anonymous Business - 26/03/2018
« Was ok »

It was ok. The only thing that I missed is a good a gym.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you so much for sharing your stay experience with us. We regret the inconvenience caused to you due to the absence of the health center. However, we have been in process of working an alternative solution for the same to ensure that our guests don't have to compromise on their fitness while they stay with us. Thank you again for your time and we hope to welcome you back soon. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

AccorHotels certified review
Nitin P. Business - 25/03/2018
« Comfortable basics »

Comfortable, clean, a little clinical if I may say so

AccorHotels certified review
Anonymous Business - 24/03/2018
« Great stay! »

Wonderful experience in this hotel....

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are glad to read that you had a memorable stay with us. Thank you again for your time and we hope to see you again soon. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

AccorHotels certified review
Simon Business - 22/03/2018

Room clean Poor towels quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Mumbai Airport. Please rest assured, we have addressed and reviewed your feedback for the towels with our Housekeeping team to ensure that the lapse does not reoccur in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

AccorHotels certified review
Fred Business - 22/03/2018
« Hotel was clean and staff were friendly but service and quality of room did not justify the price »

Experience was ok - rooms were small and had an unpleasant order. Hotel was cramped, restaurant quality was also average. Front desk staff were friendly but it took some time, especially at check out for basic things to be completed. Service at restaurant was slow and unfriendly. Wake up call were requested but were 15 min earlier than expected.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Mumbai Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please allow me to assure you that we have addressed and reviewed your concerns with the respective teams to ensure a renewed commitment to our normally high standards. Certainly, it was rewarding to read that you liked our staff service and hotel cleanliness. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

AccorHotels certified review
Bala M. Families - 21/03/2018
« Some good things , but lot to be desired »

food was very good. rooms could be larger. bathroom was a disappointment .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Mumbai Airport. I am truly sorry that your experience did not fully meet your expectations. Please allow me to assure you that at all ibis Hotels worldwide, the rooms and washrooms are designed after an extensive market research to ensure optimum utilization of the space and resources available. We however, appreciate your feedback on the same. We appreciate you sharing your concerns, and we hope we will have the opportunity of welcoming you again. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

AccorHotels certified review
Gabi Families - 20/03/2018
« Really great stay! »

There was a very nice experience. The room was spacious and clean. The bed was big and confortable. The breakfast had a large variety and it was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We strive to deliver the best experiences whenever possible and it was a pleasure for us to be at your service. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that ibis Mumbai Airport remains your preferred hotel at all times. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

AccorHotels certified review
Shrinivas N. Couples - 11/03/2018
« Very good »

Excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We are pleased to note that your overall visit with us was a good one and there were members of our staff who amazed you with their warm and efficient service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

AccorHotels certified review
Avik C. Business - 10/03/2018
« Efficient. Clean. Courteous! »

As the words on the entrance door say "We were expecting you!", I returned to Ibis on my recent trip to Mumbai. It is convenient, efficient, clean, well-appointed, no frills and courteous. And that will make me go back to it when I am next in Mumbai.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, It has been our pleasure to welcome you at ibis Mumbai Airport and we thank you for sharing the feedback about your recent stay with us. My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that ibis Mumbai Airport remains your preferred hotel at all times. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

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