Hotel - ibis Mumbai Airport
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Mumbai Airport Hotel

4.0/5 1,608 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • CHHATRAPATI SHIVAJI
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • Copy/print service available
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Hotel location

Our rooms

Your sleep is our priority in our 148 modern, soundproof rooms with big fluffy pillows, super-soft duvet and high-tech mattresses that align with the density points of your body. The new Sweet Bed by ibis is difficult to leave!

  • 148 rooms
  • 128 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 14 connecting rooms
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.0/5 AccorHotels Rating 3,650 reviews

Our guest reviews for ibis Mumbai Airport

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,608 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Chavi Business - 14/01/2019 AccorHotels certified review
« okay, more food choice at the cafe would be better »

Rooms could be neater particularly the linen should be fresher. More food choice at the cafe would be better. There should be an executive launch to provide free flow tea coffee through the days for regular business travellers.

Daulat S. Business - 11/01/2019 AccorHotels certified review
« Booking not honoured »

Staff did not helped when my booking was not recognised which was made on booking.bom , despite confirmation they did not allow me to check in and had to wait in lobby in the evening. dsepite apporaching manager they did not offer me alternate not did do extra efforts to double confirm with booking.com, requested manager to meet me in looby buy he did not. confirmed booking not honoured.

Rajesh Business - 07/01/2019 AccorHotels certified review
« Awesome »

Nice experience each and every time thanks for the hospitality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your warm comments regarding your stay at the ibis Mumbai Airport. It was a pleasure being at your service and we look forward to your continued patronage. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

M M. B. P. K. I. A. Friends - 05/01/2019 AccorHotels certified review
« The whole visit was good without having to ask for anything special. »

There was good service at the cafe, but too much time taken in asking for reviews, though I was glad to oblige. The next day at lunch was less good owing to a large group and a slight mixup in the order. Everything was done to make it pleasant for me. As I was filling in time to catch a late flight to Australia the director made sure to make the remaining time comfortable and I was given a late checkout and free ride to international airport. Many thanks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We thank you for this superlative feedback and I do hope that you have many more opportunities to visit us again and again. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

Rahul A. Couples - 03/01/2019 AccorHotels certified review
« Bad service and lethargic hospitality »

I had to follow up at least five times for most basic of things. There was no dental Kit. I asked for it three to four times, but it never arrived. I had ordered a cake which I wanted in the room by 12 noon. After tens of followups, it came at 3. They refused to send stainless steel cutlery and sent the plastic ones that did not even work well. The food at the breakfast buffet was cold. No one even cared to see if they want to hear it. In and all, a very very bad stay. I am not sure I would go with IBIS hotels again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Mumbai Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Be rest assured that these will be both addressed and reviewed accordingly with the Food & Beverage and Housekeeping team. Please accept my sincere apologies for the inconvenience that you experienced. It is only through concerned individuals like yourself that we are able to identify areas which need to be enhanced further. We appreciate your sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

Anonymous Business - 27/12/2018 AccorHotels certified review
« Quite disappointed with the rooms and the service »

I found the rooms small with no minibar options. The service during breakfast was pathetic. No one came to ask for orders from live counters. Some items mentioned in the live counter were unavailable and when asked for something else, the person took the order and vanished. Foosball table with no balls to play.In all, I am not happy with the Ibis experience. Ibis navi mumbai charged me twice on my credit card. I am not looking forward to any more stays in Ibis.

Scott Business - 26/12/2018 AccorHotels certified review
« Quick relax before heading home »

Easy and relaxing. No rush to get anywhere or do anything. Just need time out to repack and sort my luggage. Hotel has everything you need if you need it. friendly staff and transfer service was no time and reliable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott R., We very much appreciate your comments regarding your stay at the ibis Mumbai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

Jawed Couples - 26/12/2018 AccorHotels certified review
« Room is very small »

Good experience but room is like a cabin

Uma M. Business - 23/12/2018 AccorHotels certified review

Extremely satisfying

Carolina Friends - 21/12/2018 AccorHotels certified review
« A comfortable stay during our 3-days-trip in Mumbai »

Nice and friendly staff and always helpful. The rooms could be a bit cleaner but over all we were very happy with the stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mave V., We very much appreciate your comments regarding your stay at the ibis Mumbai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

Jaydeep T. Business - 20/12/2018 AccorHotels certified review
« Very Nice »

The staff was very helpful and cordial Appreciate their help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaydeep Shaileshkumar, We very much appreciate your comments regarding your stay at the ibis Mumbai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaurav Chavan Hotel Manager ibis Mumbai Airport

Pruthijit M. Business - 19/12/2018 AccorHotels certified review
« Nice Hospitality »

The location , access to Airport, clean room etc. are typical need for Business travel stopover.

Satheesh Business - 19/12/2018 AccorHotels certified review
« below average hotel for the price you are charging »

food break fast and dinner were not good . I had stayed many times in IBIS . Over a period of time , the quality of food is coming down drastically . Better improve or perish

Meet S. Friends - 18/12/2018 AccorHotels certified review
« Bad experience »

Extremely slow and Late service. Rigid front desk manager Mr Shakti.

M C. Families - 17/12/2018 AccorHotels certified review
« Convenient for flying »

Hotel is conveniently located near Mumbai airport. Rooms are comfortable and clean. Reception and Room service were excellent. Restaurant has good choices for lunch/ dinner although more options could be included for continental food in breakfast.

Amir E. Couples - 17/12/2018 AccorHotels certified review
« Excellent;t »

Cooperative personnel , good location

Anonymous Business - 17/12/2018 AccorHotels certified review
« Worthless »

I only chose ibis as an Accor me never, I paid double I pay most othe ibis, and when I asked them what are difference, they had nothing to Offer, such small rooms, and toilets, breakfast was extra, the food was charged very high... when I pay higher price I expect higher facilities. Will never stay in this property ever again

Surjya K. Business - 15/12/2018 AccorHotels certified review
« Not a pleasant stay »

The stay at Ibis Mumbai Airport was nothing to write home about. The overall appearance of the hotel and its facilities were dull. The rooms were tiny, the food (served at dinner & at breakfast) was very ordinary and the service generally not very good.

Dr J. S. Couples - 13/12/2018 AccorHotels certified review
« pathetic service very small accommodation »

very bad experience. very bad service.

Avinash B. (. A. Solo - 12/12/2018 AccorHotels certified review
« Ibis Mumbai Airport is home! »

In the past few years, when in Mumbai I have stayed at Ibis Mumbai Airport every time. I think that sums it up! Some stays have been of two days' duration, many of them one short day. The last stay (10 December) was a short stay prior to my flight. Ibis has the perfect combination of facilities and services to suit my needs. Comfortable rooms, excellent restaurant and bar, great buffet breakfast. The greatest feature is the STAFF. Every member of the staff is friendly, courteous and extremely helpful. I have got to remember many of them by their names and they also recognise me. When a staff member remembers even what language I speak and communicates, that is a real sign of recognition, as happened with Prachiti and Mayuri this time.It is what makes me feel that this hotel is my home in Mumbai. On one visit, a waiter called Rajesh remembered me from my previous visit and accurately pointed where I had sat for breakfast three months ago! Any minor issues with room facilities are immediately attended to by the staff. Overall, this experience was similar to all previous ones at Ibis Mumbai Airport. Please NOTE : During this stay I did not have any meals and did not visit the bar. HOWEVER, my previous experience here was so good that I have commented on these facilities in my answers here. I have just one small issue I must mention here. It is often very difficult to connect to the hotel on phone. When connected, if the call is forwarded to 'Reservations' is often disconnects automatically. My wife called to book for me this time. Fortunately Prachiti at the check-in desk was very helpful and booked me in.

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