Hotel - ibis budget Birmingham Airport - NEC
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Birmingham Airport - NEC

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4.0/5 1,810 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi in public areas
    • WIFI in the communal areas
    • WiFi in your room
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control

Catering

  • Breakfast
  • 1 restaurant(s)
  • Snack & beverage machine
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Hotel location

Our rooms

  • 120 rooms
    • Air conditioning
    • Radio in room
    • Opening windows
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • WiFi in your room
    • High speed transmission line
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

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4.1/5 AccorHotels Rating Based on 6,280 reviews

Our guest reviews for ibis budget Birmingham Airport - NEC

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,810 reviews
TripAdvisor review
Friends getaway - 15/06/2018
« Ideal airport hotel »

A clean comfortable airport hotel, 2 minutes from the airport, friendly, efficient staff and a good breakfast. The decor is interesting and very well done, the bonuses a small room with free tea and coffee and an ironing room.

AccorHotels certified review
C R. Business - 14/06/2018
« not great »

not great

AccorHotels certified review
Iain A. Business - 14/06/2018
« It was only a stopover because of early flight however a cup of tea in the morning wouldn’t have gone amiss, also why would anyone think to allocate me a disabled room? »

The hotel was clean, the staff were friendly and mainly efficient. I booked it for it’s close proximity to the airport. No tea/coffee facilities and why was a perfectly able bodied individual allocated a disabled room?

AccorHotels certified review
Stewart S. Couples - 13/06/2018
« satisfied our needs »

convenient clean & comfortable

AccorHotels certified review
Ian G. Couples - 13/06/2018
« Very good »

Very good will use you again

AccorHotels certified review
Gwyneth B. Friends - 11/06/2018
« Basic ,Convenient, quiet ,comfortable bed followed by a good breakfast »

Booking easy, checking in swift, with precise directions to room ,advised us that there was free hot drinks available which we took advantage of. Had a good nights sleep followed by a choice of cooked or Continental breakfast easy check out.

AccorHotels certified review
Clare B. I. Couples - 10/06/2018
« Mrs »

Lovely room, lovely bar, great location, nice touch with petals and champagne.

AccorHotels certified review
Kelty P. Friends - 10/06/2018
« Mr kelty P. »

The reason I gave this stay a 7. Was not because of the service or the hotel, because both were very good. It was because of the car parking facilities. When we booked it we were not actually aware how close to the airport it was.....as it says nec beside it.... this ment we would of had to pay £39 a day to park our car. This should have been fore warned on the ibis website. It cost us £5.60 just to drop our stuff off! 1however the hotel and the staff were both very good and what we expected of a ibis

AccorHotels certified review
Sophie C. Business - 10/06/2018
« Awful communication between staff »

Just disgusting. Me and my friend came a few weeks ago, I had payed to stay for 2 nights and we only could stay for one. A lady called Olga kindly offered us to come back to the hotel, free of charge for one night to make up for the night we missed out on. (Very nice if her so thank you) Two weeks later I rang up to book another night in your hotel, no one knew anything about the conversation I had had with Olga and the guy on the phone was pushing me to book a room and confirm the fee later on, I did this and he told me to call back when Olga was in, he did not know when that was. So a couple of days later I called back and no one again knew what I was talking about. I had to explain the full situation once again to be told that this is not possible. 2 days later I rang back again, I spoke to a man called Jose, he was about to tell me the same thing until I demanded to speak to a manager as this was getting rediculous. He eventually after 3 phone calls and me having to explain myself 3 times allowed this. When we then arrived at the hotel Anna checked us in and once again we were questioned about payment. Having to have to explain ourselves AGAIN, absolutely disgusting, and very frustrating. Not only this, me and my friend are on a very specific diet and had to bring our own food with us, I asked when we were being checked in if it would be possible for us to use a microwave of yours and Anna said of course that will be fine!! A hour later we came down to the bar to heat our food up (which were obviously going to eat in our rooms) to be told that it is not possible to use the microwave. Very frustrating I feel like you need to sort out the communication between departments and maybe straighten out some grey areas that people do not know about other departments. And if someone has offered something, then maybe the message should be passed on? Customer service is key remember!! Don’t think your company knows that? Needs to be sorted as it was diabolical and none of the staff give a monkeys about the customers.

AccorHotels certified review
Anonymous Business - 09/06/2018
« Disappointed »

Great as usual but for one crucial point - the room I had booked had no tea and coffee facilities. I had stayed here before and not had this problem but apparently this hotel is now in theory two different hotels on the same site - a budget Ibis and regular Ibis. This was not obvious to me from the website and I thought was booking the same experience as when I'd stayed here before. I was able to upgrade to a room with those facilities without extra cost because apparently I had paid the same rate for my budget room as I would need to pay for a "proper" room (annoying in itself) but another couple checking in who found the same problem were asked to pay another £27 to upgrade to get these facilities in their room! The staff were very nice about it but it was a hassle I could do without. So beware, as you might not be booking what you think you are booking!

AccorHotels certified review
Jamie Families - 09/06/2018
« Very convenient, great stay »

Fantastic, stayed at ibis after flying into birmingham airport at 3am with family. Across the road from arrivals, very quick check in, and great breakfast.

AccorHotels certified review
Anonymous Couples - 08/06/2018
« Pre flight hotel stat »

Good value clean ad quiet (quieter than some routine hotels I’ve stayed in). Tea and coffee bar good to have. Food was fine but a bit slow on the service in the hotel restaurant. Would stay there again thoug if needed to

AccorHotels certified review
Anonymous Friends - 08/06/2018
« Very pleased with the experience »

Easy check in after late flight in. Nice clean room. Very convenient location.

AccorHotels certified review
Robert C. Solo - 08/06/2018
« Mr »

It served my purpose

AccorHotels certified review
Mr. A. H. Families - 07/06/2018
« Mr. A. H. »

vERY COMFORTABLE STAY. sTAFF VERY HELPFUL. BREAKFAST EXCELLENT.

AccorHotels certified review
Susan F. Families - 07/06/2018
« Room very overpriced »

£139 per night for a room without tea and coffee making facilities a disgrace. On the plus side the bed was comfortable and the shower good.

AccorHotels certified review
Dennis B. Solo - 06/06/2018
« Mr B. »

I was not happy at all there was water on floor that seemed to have come out the shower also the bed was not made no batts in tv remote

AccorHotels certified review
Junior Y. Friends - 06/06/2018
« Comfort and cosy »

A convenient place for taking flights very early from Birmingham with a very reasonable price.

AccorHotels certified review
Anonymous Business - 06/06/2018
« Bedroom good meal service poor, the restaraunt lost my order »

Fine

AccorHotels certified review
Matt T. Solo - 05/06/2018
« Perfect »

Cannot fault this hotel in anyway, staff were attentive and helpful and the room was basic but roomy and comfortable. Will stay again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Matt, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, David Terron - Front Office Manager

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