ibis Navegantes Itajai Hotel 3 stars

TripAdvisor rating 3.5/5 873 reviews
ibis Navegantes Itajai
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+ 14 Services
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Room 1

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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • One dog weighing up to 22 lb (15 kg) is allowed.
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Business center with support staff
  • Copy/print service available

Hotel location

ibis Navegantes Itajai

R. Vereador Abrahao J F 587
Centro
88302101
itajai
brazil

Tel: +554732496800

Fax: (+55)47/32496801

Contact email

Check-in from 12h00

Check out up to 12h00

  • VIACAO CATARINENSE :   CURITIBA ITAJAI RODOVIARIA ITAJA

  • By plane

    AEROP DE NAVEGANTES At 7km / 4 miles

GPS :-26.914186, -48.657398

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Standard Room with a double bed

  • Max. number of persons: ‌2
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with a double bed and an additional bed for a child aged up to 12

  • Max. number of persons: ‌3
  • Area: From 18
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: Regional

Hearty regional dishes and classic Brazilian dishes cooked before your eyes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MENU EXPRESS

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Navegantes Itajai

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

3,893 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

873 reviews

Mainly the restaurant was a disaster.

Customer review rating 4.1/5

Eloi T. B. Business - 27/05/2019 AccorHotels certified review

few products available, taking so long to be served. Check out took more than 10 min to be closed my account. People on desk were lost and seems like not well trained.

Dear Eloi Toller B., Thank you for taking the time to tell us about your experience at the ibis Navegantes Itajai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karina Zappelini Gerente Geral h6… 47…

Nice choice!

Customer review rating 4.1/5

S B. J. Families - 04/02/2019 AccorHotels certified review

Friendly staff, nice breakfast and quickly checkin/out

Dear Sergio B., We very much appreciate your comments regarding your stay at the ibis Navegantes Itajai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karina Zappelini Gerente Geral h6… 47…

Good

Customer review rating 4.1/5

Leonardo A. Solo - 28/01/2019 AccorHotels certified review

Great place near from restaurants and good beach’s.

Dear Leonardo A., We very much appreciate your comments regarding your stay at the ibis Navegantes Itajai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karina Zappelini Gerente Geral h6… 47…

Could be better

Customer review rating 4.1/5

R Families - 22/01/2019 AccorHotels certified review

I could not reach the hotel by phone during three entire days, it was always busy. The air conditioner needed maintenance, it was visually dirty. Breakfast too expensive.

Dear Ronaldo Carlos R., Thank you for taking the time to tell us about your experience at the ibis Navegantes Itajai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karina Zappelini Gerente Geral h6… 47…

Ibis Itajai

Customer review rating 4.1/5

Anonymous Business - 17/12/2018 AccorHotels certified review

Normal

Prezado Sr. Leandro, Agradecemos por nos contar sobre sua experiência . Sentimos muito não ter correspondido às suas expectativas. No Ibis, procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Estamos engajados na melhoria contínua de nossos serviços para sempre melhor lhe atender. Esperamos poder lhe receber novamente em breve. Atentamente, Karina Zappelini Gerente Geral h6… 47…

otimo!!!

Customer review rating 4.1/5

Cristiane Business - 13/12/2018 AccorHotels certified review

otima experiencia, aconchegante, limpissimo e tranquilo

Prezada Sra Cristiane, Agradecemos os seus comentários no seguimento da sua estada no ibis Navegantes Itajai. Com satisfação que compartilharemos com toda equipe de seus comentários. Estamos engajados na melhoria contínua de nossos serviços para melhor lhe atender sempre. Esperamos poder lhe receber novamente em breve. Cordialmente, Karina Zappelini Gerente Geral h6… 47…

Consistent Hospitality

Customer review rating 4.1/5

Tr Business - 26/11/2018 AccorHotels certified review

Stayed at this Ibis (Itajai) in March 2018, my first time there. Was pleased with the service and property. My second stay was November 2018. I experienced the same consistent hospitality. I like Ibis because I know what to expect. The rooms are simple, yet clean and comfortable. The staff always happy to assist. Keep doing what you're doing!

Dear Ted R., We very much appreciate your comments regarding your stay at the ibis Navegantes Itajai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karina Zappelini Gerente Geral h6… 47…

Points have not been credited in my account

Customer review rating 4.1/5

Anonymous Business - 09/11/2018 AccorHotels certified review

Points have not been credited in my account

Very good

Customer review rating 4.1/5

Mauricio Business - 07/11/2018 AccorHotels certified review

Clean, comfortable, good service.

Atendeu as expectativas.

Customer review rating 4.1/5

Michelle Business - 03/09/2018 AccorHotels certified review

Atendeu o esperado.

Quiet and confortable place.

Customer review rating 4.1/5

M. Families - 06/06/2018 AccorHotels certified review

A gentle reception with all employee nice and a good room. Remarkable breakfast.

Dear Marialda Bacelar M., We very much appreciate your comments regarding your stay at the ibis Navegantes Itajai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina Sachet Gerente Geral h6… 47…

Stay was ok

Customer review rating 4.1/5

J. -. B. Business - 27/04/2018 AccorHotels certified review

The hotel is Ok. The bed smelled not fresh, the handle of the window was broken and the provided soap is not so nice. I find it all poor for what you pay

Dear Johannes Alphonsus Maria Van I., Thank you for taking the time to tell us about your experience at the ibis Navegantes Itajai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sabrina Sachet Gerente Geral h6… 47…

Accor never disappoints

Customer review rating 4.1/5

Ted Business - 14/03/2018 AccorHotels certified review

From a pleasant and courteous greeting at check-in, to the same at my departure, I also encountered similar kind and professional service each morning by the restaurant personnel, and even by the parking attendants when retrieving my vehicle from the parking garage. A few months ago, I stayed at an Ibis in Hong Kong, and the attention/attendance I received in Itajai, Brazil, was a mirror reflection of there. Accor obviously has their customer service training honed to perfection. While I rated my stay a 9 out of 10, it would more accurately be a 9.9! I never give a rating of 10, because I wouldn't want any company to keep striving to improve (but truly, there is little Accor/Ibis needs to improve on). With an excellent value in pricing, while simple accomodations, the room always clean and modern, and a courteous staff, what's there not to like?!? Keep up the good work!

Dear Ted R., We very much appreciate your comments regarding your stay at the ibis Navegantes Itajai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sabrina Sachet Gerente Geral h6… 47…
Customer review rating 4.1/5

Evania M. B. S. S. Couples - 01/03/2018 AccorHotels certified review

Excelent

Prezada Sra. Evania, Ficamos muito felizes ao receber sua pesquisa. Compartilharemos com nossa equipe sua satisfacao durante a hospedagem em Itajai. Seja sempre bem vinda ao Ibis. Aproveito para desejar um otimo final de semana! Atenciosamente, Sabrina Sachet Gerente Geral h6… 47…

good service for a great price

Customer review rating 4.1/5

Joyce P. Couples - 13/01/2018 AccorHotels certified review

The service was good. I liked the location next to supermarkets, restaurants and the beaches. I just suggest to the valet team be faster and hire more personnel. Some cars were parked in the corridor of the main entrance with no parking cause there were not enough people to park them.

good location and great price

TripAdvisor rating 3.5/5

joycepego Couples - 12/01/2018 TripAdvisor review

I really like Ibis Hotel because I know what I will get. A good room for a good price always in a great location next to restaurants, shopping malls and supermarkets. The hotel was clean and the price affordable. The service was goood too

Dear Joyce, Thank you very much for your comments. I hope to see you soon at ibis navegantes itajai. Best Regards, Sabrina Sachet

Trip with family

TripAdvisor rating 3.5/5

alersonhenriquec Family - 19/12/2017 TripAdvisor review

Nice place near downton and not so far from the beach, people that works there were so friendly. Easy access from other cities, although the rooms are very small we were relatively comfortable. Breakfast was good.

Caring staff.

Customer review rating 4.1/5

Kjell V. K. Couples - 08/11/2017 AccorHotels certified review

My boyfriend and I was recognized the very minute we entered the front door. We were all the time asked if we were okay and if we needed anything. The mornings were always started with greetings from everyone. Always polite and smiling. The hotel (Ibis Navegantes Itajaí) will always be our hotel choice number one. I loved them in both May and October, and they will be loved just as much in the future ❤️ No complaints what so ever!

Dear Kjell Vidar K., We very much appreciate your comments regarding your stay at the ibis Navegantes Itajai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Vieceli Trainee Gerencial

Need to improve

TripAdvisor rating 3.5/5

Antonio072018 Friends getaway - 31/10/2017 TripAdvisor review

First room was not clean and not meeting my reservation requirements. As the hotel was almost fully booked, they changed to another room, which it was clean, but again not meeting my reservation requirements, which request a room with the street view and we were located on opposite side.

Dear Antônio. Thank you for taking the time to tell us about your experience at the ibis Navegantes Itajai. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Vieceli Trainee Gerencial
Customer review rating 4.1/5

Jinah C. Families - 16/10/2017 AccorHotels certified review

Noisy. I can listen everytthing from room.

Dear Jinah C., Thank you for taking the time to tell us about your experience at the ibis Navegantes Itajai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Vieceli Trainee Gerencial
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