Hotel - ibis Birmingham Airport - NEC (new ibis rooms)
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Birmingham Airport - NEC (new ibis rooms) Hotel

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4.0/5 1,989 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day  (Nearby)
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 162 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 4,813 reviews

Our guest reviews for ibis Birmingham Airport - NEC (new ibis rooms)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,989 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Couples - 21/01/2018
« Restaurant quality has let this hotel down »

Room was satisfactory but the evening meal was of poor quality and service was incredibly slow. Breakfast was mediocre. I will not be eating in this particular hotel again unless there is a major change in attitude by the management.

AccorHotels certified review
Mr O. Business - 19/01/2018
« Mr O. »

It was very good mostly because of very helpful staff working there. They were very prompt to assist if we needed anything. Cheers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Oslos , We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pau Perez Ubach

AccorHotels certified review
Natalie P. Business - 19/01/2018
« 2nd night better, first was dreadful »

Dreadful first night due to not being able to get dinner easily and some rude customer service, I would have checked out and paid more to stay next door but there was no availability

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms P., Thank you for taking the time to tell us about your experience at the ibis Birmingham Airport - NEC (new ibis rooms). I am sorry that your experience on the first night did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately what I have explained you on the first night that day we had more than 120 covers and we had to tell our customers about the waiting time to avoid them to have to wait to be served. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pau Perez Ubach

AccorHotels certified review
Toyntonred Couples - 18/01/2018
« Does what it says on the tin !!!! »

Spot on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pau Perez Ubach

AccorHotels certified review
Tracey S. Couples - 18/01/2018
« very good »

very nice room and nice bar

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms s., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pau Perez Ubach

TripAdvisor review
SSCSnowflake Couples - 18/01/2018
« Ibis Birmingham Airport »

Nice, clean hotel that is opposite the airport. Good value meals and a selection of drinks. Very odd that they have got rid of the reception area; you know just loiter until someone comes to help you check in. Very confusing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SSCSnowflake, We are so pleased to heard that you had a very positive experience in our hotel. Our new way to welcome our guests has only one purpose, to have a much better interaction and understanding of our guests needs. I wish you good weekend. Pau Perez Ubach

AccorHotels certified review
Nils Families - 17/01/2018
« Mr »

No clear info regarding parking fees added another 18 pounds to the total.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Wikings , Thank you for taking the time to tell us about your experience at the ibis Birmingham Airport - NEC (new ibis rooms). I am sorry that your experience with the car park did not meet your expectations; please allow me to express my sincerest apologies. Unfortunately we do not have a car park ourselves and we advise on our website that there are some car parks around our hotel operated by the NCP which we do not have the control on their tariff policy . However we do have a 50% discount for the benefit of our guest that other hotels do not have. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pau Perez Ubach

AccorHotels certified review
P S. Couples - 17/01/2018
« Disturbed night’s sleep »

I asked for a quiet room. We were on the fourth floor at the end of the corridor which was quiet regarding noise from other people. Unfortunately the room next to us contained some sort of machinery which made a noise all night long and disturbed our sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S. Thank you for taking the time to tell us about your experience at the ibis Birmingham Airport - NEC (new ibis rooms). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I would like to inform you that our team is always available at reception so for further stays please do not hesitate to contact us at any time as we can always find a solution to solve any issue. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pau Perez Ubach

AccorHotels certified review
Eva T. Couples - 17/01/2018
« This hotel ticks all the boxes, comfort and good price »

Excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr T., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Pau Perez Ubach,

TripAdvisor review
Family - 17/01/2018
« One night stay in January »

Good quality value for money would definitely stay again if at Birmingham early check-in was a bonus staff very friendly and helpful breakfast was very good this hotel is all round good value for money

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine, We are so delighted to know that our staff did a very good job and you felt welcomed by us. I will share your comments with the team. We will be looking forward to see you with us again in the future. Pau Perez Ubach

AccorHotels certified review
Brian J. Couples - 16/01/2018
« Excellent refurbished »

As usual our stay was excellent must admit the checking was a new experience but very quick all staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr J. , We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pau Perez Ubach

AccorHotels certified review
Paul G. Business - 15/01/2018
« comfortable »

Stayed for a corporate evening at the NEC room was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr G., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pau Perez Ubach

AccorHotels certified review
Traveller Couples - 15/01/2018
« Traveller »

Easy to find, comfortable to stay in & very convenient for the airport

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms D. , We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pau Perez Ubach

AccorHotels certified review
Clare Families - 15/01/2018
« Ms »

Convenient location, clean room. It would have been good to have had the baby cot made up when we arrived.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms H., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have now informed the reservation team to ensure that all our request are done to avoid causing issues on the well being of our guest please accept our apologies on this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pau Perez Ubach

AccorHotels certified review
Anonymous Couples - 15/01/2018
« Stay before flightl »

Stayed the night before morning flight , have booked another for flight back . Check in was not obvious at first , but was efficient and straightforward . One problem with key was quickly rectified . Ate in the hotel as well and that (pizza) was very good . Room was very clean and modern , bed comfortable . All in all a good experience .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pau Perez Ubach

AccorHotels certified review
Hannu Couples - 15/01/2018
« Self service »

Almost like self service hotel now. Just young stuff with mobile phones doing check in. Really bad problems with keys as almost every time needed re-activation and not only for us but it seems all the time people were complaining about that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M. , Thank you for taking the time to tell us about your experience at the ibis Birmingham Airport - NEC (new ibis rooms). I am sorry that your experience with the keys did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pau Perez Ubach

AccorHotels certified review
Tracie R. Families - 15/01/2018

Rooms were spotless and so nice love the new style. All staff very helpful and friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pau Perez Ubach

AccorHotels certified review
Eamonn S. Families - 15/01/2018
« Great Stay »

Convenient, clean and comfortable location that makes the NEC visit realistic for visitors to Birmingham

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S. We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pau Perez Ubach

AccorHotels certified review
S. Couples - 15/01/2018
« Excellent in every way »

Value for money booking. Great room, clean and spacious. Excellent breakfast choices available from 4.00am which was a real bonus. Our only gripe....the service at the bar. There was intermittent staffing which left customers standing waiting for someone to attend. The prices are not displayed which I actually thought was a legal requirement, and the cost of the drinks. £4.50 for a small can of beer....more expensive than the airport itself. Other than that it was perfect.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms S., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pau Perez Ubach

AccorHotels certified review
D. S. Couples - 15/01/2018
« Very good. »

Stayed 1 night for early flight. Room clean & modern with its "TARDIS" like bathroom pod in the corner of the room. Was ideal for our needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pau Perez Ubach

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