Hotel - ibis Birmingham Airport - NEC (new ibis rooms)
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Ibis Hotel Hotel

ibis Birmingham Airport - NEC (new ibis rooms) Hotel

Ambassador Road  Bickenhill, Solihull 
B26 3AW  BIRMINGHAM
UNITED KINGDOM

1,787 reviews
TripAdvisor Rating Based on 1,787 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day  (Nearby)
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 162 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 4,013 reviews

Our guest reviews for ibis Birmingham Airport - NEC (new ibis rooms)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,787 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Guest Couples - 15/07/2017
« guest »

The redecoration makes the rooms seem smaller and very claustrophobic. The removal of the reception desk is a very bad idea makes transactions insecure and it is difficult to separate staff from guests, and one could easily be scammed by someone in such a poorly controlled situation. Also staff uniform is too casual making them difficult to identify. New lighting in the rooms with dangling flex is potentially hazardous

AccorHotels certified review
Matt Business - 15/07/2017
« Quick check in. Clean. New. Easy  »

Fast check in and nice clean new room. Soft pillows were hidden on top of wardrobe unusually.

AccorHotels certified review
Tejas Business - 15/07/2017
« Annoying aircon »

This hotel is very conveniently located and comfortable overall but I had a very annoying experience with the Aircon. They have tried to be "intelligent" with it, but they've made it too intelligent for its own good - so I couldn't use it when I wanted to and ended up asking for a cheap fan. A £10 fan did the job better than their intelligent Aircon.

AccorHotels certified review
Julie Friends - 15/07/2017
« very happy »

We chose to say at the Ibis as it was good value and just a walk away from the terminal at Birmingham Airport. Our overall experience was good . I checked in online so when we arrived we were met at the door by a receptionist and in a minute had our key card . The room was comfortable , quiet and i was very impressed with the shower. Check out was also easy and quick.

AccorHotels certified review
Mrs J. I. W. Friends - 14/07/2017
« One night stay »

As we only stayed for one night the room was very nice. We did appreciate having tea/coffee making facility as we had to get up very early in the morning. Would stay again if needed for another holiday.

AccorHotels certified review
Mrs C. S. Couples - 14/07/2017
« Brief one night overstay, nothing to say »

Very disappointed with Check In. Was told I had two rooms booked which was NOT the case, please do NOT charge me for two rooms The next morning I was invoiced twice!!!

AccorHotels certified review
M G. Couples - 14/07/2017

Staff very helpful 1st room smelt was shown to a different room

AccorHotels certified review
Anonymous Business - 14/07/2017
« Better staff than many 5* »

Top-quality service from front-of-house and restaurant/bar staff. Friendly, happy, knowledgeably and keen to help in any way.

AccorHotels certified review
Anonymous Couples - 13/07/2017
« Good »

Room comfortable. Did notice no actual reception area and that not one of the two receptionist stayed out at the front to welcome people but disappeared into the back room together . We were drinking in the bar and watched bemused guests coming in wandering what to do .

AccorHotels certified review
Mrs J. E. Families - 13/07/2017
« Hotel very nice staff ok »

Hotel was very nice location perfect. Staff was ok but did not seemed bothered when I told him I could not us the drop off as there was two cars whom had been sat there for more than ten minutes. I told him I had tot use the car park which cost me £4.90 just to drop my cases off, he was not interested and did not ask the people who was still sat there to move on.

AccorHotels certified review
David P. Couples - 13/07/2017

Good but some noisy people I'm the corridor

AccorHotels certified review
Stewart M. Business - 13/07/2017
« Convenient location and comfortable room »

Not as good as previous visits, check-in was slow despite on-line check-in being completed, staff member unaware of half board and failed to pass on the required card and information. Staff member in the dining area who was policing access etc, made you feel as if you were not booked for meals, I was informed at breakfast I had not paid for breakfast, a little abrupt, clearly a mistake given I was half board, no apology was offered for this mistake when I produced my card. The friendly welcoming atmosphere has been replaced with a regimented non personal approach. Check-out also slow despite being done on-line

AccorHotels certified review
Gordon Families - 12/07/2017
« Better than expected »

Overall a very good experience. Check in was so easy and efficient.we were told at check in that breakfast was served from 4 am and were given a half price voucher which was perfect for our 6 am flight. Rooms are small but all you need for an overnight stay. Beds are comfy. Would definitely use again!

AccorHotels certified review
Anonymous Business - 12/07/2017
« AirCon smelt mouldy in room »

Downstairs area is really nice and room is well designed and comfortable. Unfortunately during my stay it was hot and the aircon neeeded to me on but had an unclean smell to it which made the whole room smell mouldy. Turned it off and had the window open to get rid of smell.

AccorHotels certified review
Disgruntled U. Business - 12/07/2017
« Ibis , I believe in satisfaction »

Stay her about 10 times a year, left really annoyed. Check in took too long young girl, poor English and no knowledge. Dinner, poor service, bar no staff. Breakfast, yet again met by an abrupt European girl, with poor command of English telling me I had not paid for breakfast and must pay. Good start to my busy day.... somebody needs to get the system to link to customers who pay for half board.. it's not good enough. If staff are going to be frontline they need to be trained in customer care and have English language skills that ensure customer care and polite manner are a priority. I'm sorry to be writing this but the last 3 visits have been similar.

AccorHotels certified review
Karen L. Families - 12/07/2017
« Convient For Airport  »

Fast "Check-in", clean room.

AccorHotels certified review
Bev Couples - 12/07/2017
« early flight »

On arrival checking in was really confusing....couldn't tell if we were in reception or the queue for the bar (some signage would be good).All staff really helpful and friendly. The bedroom was comfortable and we had a good night's sleep (although only a few hours due to the time of our flight). We would definitely stay here again.

AccorHotels certified review
B. M. Couples - 12/07/2017
« Very convenient location for airport and good value too »

Just a couple of minutes walk from arrivals at BHX. Extremely busy reception area on arrival, but the hotel was well prepared with plenty of reception staff in amongst guests efficiently checking people in with handheld devices. We expected to have to wait, but we got straight through and to our room. The room was pleasant, comfortable and the same as other Ibis hotels we have stayed in. There were some communication issues the next morning as our pre-booked breakfast wasn't in the system. I had to find my original booking email to prove I had paid for breakfast before we were allowed into the restaurant area. When we returned to our room to freshen up and collect our luggage, the room had already been fully serviced for the next arriving guests, despite us having not yet finished in the room. These were minor things in an otherwise thoroughly pleasant stay.

AccorHotels certified review
Nigel H. Solo - 12/07/2017
« Clean and quiet room  »

Good breakfast, efficient arrival and departure, green tea would be good at breakfast.

AccorHotels certified review
Mike Couples - 11/07/2017
« What i expected »

We have stayed before and will stay again The rooms are fine and clean location is great for early morning flights good value with parking didn't like the informal reception style

Our most recent 20 reviews
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