Hotel - ibis Birmingham Airport - NEC (new ibis rooms)
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Birmingham Airport - NEC (new ibis rooms) Hotel

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4.0/5 1,915 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Breakfast at ibis

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day  (Nearby)
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Nearby)

Catering

  • Breakfast at ibis
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 162 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 4,507 reviews

Our guest reviews for ibis Birmingham Airport - NEC (new ibis rooms)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,915 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Friends getaway - 15/11/2017
« Hidden extras »

Got scalded in the dark in shower due to electricity cut. Got charged £16 for parking ! Got charged twice for our rooms - still trying to sort it out as staff deny they have charged twice. Friends got locked out room due to aforementioned electricity cut.

AccorHotels certified review
Rui M. Friends - 14/11/2017
« A simple but highly effective place to stay »

This was the third time that I have used Ibis Birmingham Hotel. When arriving, there was the initial shock of the remodeled Reception area, but after that the perception of the new area was very satisfying, mainly the new Pizzaria area - high quality, by the way! My only "complaint" was the distance between beds (reservation was for a twin bedded room) wich I must say are a little too close. Appart from that the Hotel high standart for it's rate, the employers kindness and good attitude are still the positive point for returning there.

AccorHotels certified review
Tony S. Solo - 13/11/2017
« Mr »

Hi Greatly improved rooms and restaurants in the hotel very pleasant will stay again.

AccorHotels certified review
Robina B. Couples - 13/11/2017
« Very good »

Was very good but think check in desk needs to be brought back very informal the way you have it and very confusing

AccorHotels certified review
Chioma O. Business - 13/11/2017
« Satisfied »

I Had a nice rest

TripAdvisor review
Friends getaway - 13/11/2017
« Super place to stay »

A really convenient place to stay, suited all our needs: only a few paces from the airport, the Mag Lev to the NEC and very handy for car hire too. Room very comfortable (apart from the lip from the bathroom to the main room that nearly caught me out) and at an ideal temp too. Food was grand as well, breakfast very nice and the evening meal was good too.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, We are so pleased to know that you had a brilliant stay in our hotel. I will share all your comments with the team. We will be looking forward to welcome you soon again, Regards Pau Perez Ubach

AccorHotels certified review
Sasha R. Business - 12/11/2017
« Amazing, cheap, comfortable, but expensive parking »

It was brilliant! The bed was so comfortable! the room was very clean, and spacious. Extremely happy with my experience and stay. My only complaint is that the parking was horrendous! I could have stayed closer to my conference venue in more expensive hotel, and paid less for my weekend than i did at Ibis Budget :( It was such a great place, but not worth it due to the cost of parking. I came for business, but im self employed and this was a fun conference and all the expenses came out my pocket. Friends/co-workers stayed 5 minutes away at the Crown Plaza and paid £10 per 24hrs, where as at yours we had to pay £36 for 24hrs, but could not come and go without paying every single time. I worked out what I paid for my room, including parking, versus their rooms and sadly I paid more over all. It would have been great to have this pointed out very obviously on your website. I might have tried to take the train if i knew parking was going to be so painful on my budget.

AccorHotels certified review
Peter Friends - 12/11/2017
« Very good »

Very good

AccorHotels certified review
Jules.f Friends - 12/11/2017
« Great location, clean rooms, brilliant ensuite, fantastic breakfast. »

Unorthodox check-in and check-out system, but friendly and helpful staff although not enough staff for the volume of customers. Very happy with my stay although pillow could have been a bit softer (but that is just a personal preference), impressed with the ensuite facilities, but the wardrobe was a little awkward to get things in and out just because of it's location in the room in relation to other furnishings. Very impressed with breakfast, both in range, freshness and diligence of the staff in keeping everything in plentiful supply, would have like a hot drink though.

AccorHotels certified review
Susan M. Couples - 11/11/2017
« night before flight »

No problems fully satisfied

AccorHotels certified review
Anonymous Couples - 11/11/2017
« Efficient »

All we needed for overnight stay. Clean efficient and quiet. Pillows could be better. Shower gel could be better.

AccorHotels certified review
Susan G. Business - 10/11/2017
« Room complaint »

Reservations details: FSGLCWPB Harriet Gould FSHLBZNC Susan G. Both of these room were allocated a disable rooms. Both rooms had an odd smell of gas coming from the bathroom, which I know was logged with reception during the stay. (There should be a note of this). Susan’s room, the shower didn’t work and she had to use a shower outside the room that reception arranged for her. This was extremely inconvenient as this was a business trip. Please could you let me know if there will be any compensation ?

AccorHotels certified review
Iain D. Business - 10/11/2017
« Mr »

Booking reference FQVLGFGX. This was booked in September 2017 via IBIS website and on the day of our stay ( 7th November ) I tried to book in online but the website link was continually down. We arrived early and booked our bags in and were told we would need to pay a £20 early check in fee which we didn't want to pay as we could have done it through the website link had it been working. We finally arrived at the hotel at 3 a.m. to find our room was not available despite our name being on the hotels guest list. the member of staff advised that we would would need to take a taxi to the IBIS at Coventry which we point blank refused to accept. Eventually after an hour of refusing to accept a transfer we were booked into the Novotel next to the IBIS at Birmingham Airport. We were told that we would receive a drinks voucher and our request for a refund would be addressed by the Manager the next morning. We booked in on the 8th of November and in our room there was a card offering an apology and a packet of jelly beans. We were on a Business Meeting and our entire stay was ruined by your chain. Quite simply we had prepaid and prebooked a room with you which was given to someone else. We expect a full refund of our money at your earliest convenience. We would add that your staff were extremely polite and friendly ( despite initally trying to pass us off with a Taxi to Coventry ). We expect a reply from you asap.

AccorHotels certified review
Anonymous Couples - 10/11/2017
« comfortable »

Quiet, restful night before early morning flight.

AccorHotels certified review
Anonymous Business - 10/11/2017
« As expected »

Not sure about the wandering receptionists. When there's a load of people all trying to check in or ask questions at the same time, nobody seems to know what to do. There's no obvious place to stand and queue or wait for somebody to help. I had two rooms booked in my name for business purposes and my colleagues room had a large unpleasant stain on the bed sheet near the pillow. She reported it to reception and it was changed, however it shouldn't really have been there in the first place - it wasn't hard to miss!

AccorHotels certified review
Julie M. Couples - 10/11/2017
« The newly decorated rooms are lovely. »

Staff very friendly. Room clean and comfortable. Decor a great improvement on our previous visit.

AccorHotels certified review
Ian J. Business - 10/11/2017
« reception is a disappointment »

not keen on the changes downstairs. was not offered my complimentary drink, but could not be bothered since the grumpy person in front of me was wrongly complaining that he wanted one for which he was not qualified the bathroom sink was really smelling bad: i explained this to your colleague on departure took ages to get a reply when I called reception: from what I saw, I believe that you are understaffed staff always poilite however sweat shirt uniform does not inspire new arrivals. hotel, not leaisure centre. perhaps corporate marketing needs to re-think

TripAdvisor review
Solo travel - 10/11/2017
« Ibis hotel was nice but too expensive »

I think the room was a very nice, welcome and clean however I disagreed with their price that I paid £147 for one night as a single person was the most ridiculous and too expensive even no included breakfast at all. I would give them 2 stars out of 5 stars. I know this is disappointed result I gave that because of the price was unrealistic and unreasonable fair, for just one night with no breakfast at all!? Shocked. Customers would said this is rip off and I’m afraid I would not recommend that to the people but when you put the price down for the right cost per night as per single then they will be happy customers overall for both hotel and airport access. I wasn’t very happy with the price but already accepted it and move on. One thing is excellent access is near at the Birmingham airport from the hotel and ready to go off to fly without hassle and no rushing. So I decided I give them overall 3 out of 5 but still shaking my head unbelievable £147 for solo with one night just standard room as it wasn’t like posh hotel and no included breakfast... not good.

Our hotel has responded to the review
Our hotel has responded to the review

AGodberSolo, I would like to thank you for your feedback. I do understand that the price went quiet high due to the event at the NEC however we still keep our hotel at the lowest price against or competitors. I would like to recommend you to have a look at the Ibis website in the future as booking far in advance you will find plenty of offers and promotions that will reduce the price. Best Regards Pau Perez Ubach

AccorHotels certified review
Anne D. Couples - 09/11/2017
« Pleasant start to holiday »

Room was well equipped with plenty of space. The bed was very comfortable and the room was a good temperature. We enjoyed a drink in the lounge area but we're slightly concerned on arrival to find there was no reception desk although the staff in the area were very helpful.

AccorHotels certified review
Barry Couples - 09/11/2017
« Good short stay »

Good room food and drink for a short stay, great for train and plane access

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