ibis Birmingham Airport - NEC (new ibis rooms) Hotel 3 stars

TripAdvisor rating 4.0/5 2,346 reviews
ibis Birmingham Airport - NEC (new ibis rooms)
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Hotel extras

  • Free SkyRail from Birmingham Station to the Airport

  • 6 purpose-built meeting rooms accommodating up to 40 people

  • Walking distance to Birmingham International Train station

  • The Hub Lounge restaurant features brasserie-style cuisine

  • Unlimited continental buffet breakfast available

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
  • Reception open 24 hours a day (Nearby)
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Birmingham Airport - NEC (new ibis rooms)

Ambassador Road
Bickenhill, Solihull
B26 3AW
birmingham
united kingdom

Tel: +441216199001

Fax: (+44)121/7805810

Contact email

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :   BIRM'HAM AIRPORT

  • By plane

    BIRMINGHAM INTL At 0.1km / 0.06 miles

  • By plane

    EAST MIDLANDS APT At 56.32km / 35 miles

  • By train

    BIRMINGHAM INTL At 0.64km / 0.4 miles

GPS :52.452472, -1.730636

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Brand New : Double SweetRoom by ibis

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV

Brand New : Twin SweetRoom by ibis

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

PIZZERIA

Type of cuisine: Barbecue

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum capacity: 7 people

Find out more

Our guest reviews for
ibis Birmingham Airport - NEC (new ibis rooms)

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

7,306 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,346 reviews

Not the best

TripAdvisor rating 4.0/5

Samabsox Couples - 09/10/2019 TripAdvisor review

Room was facing a builders yard with constant noise couldn't open windows for air Room was I think too small ok for one night but any longer and you would go stir crazy Bed was ok but pillows were as hard as house bricks food at restaurant was ok

Dear Samabsox, We appreciate you taking the time to share your feedback on your recent experience at our hotel. All of us work very hard on providing the best experience possible for all of our guests and we are very sorry to hear that our rooming standards did not meet your expectations. Please accept our apologies and we hope that you will give us another chance in the near future. Kind Regards, Dayana Kancheva Front Office Manager

Ms

Customer review rating 4.3/5

Linda H. Friends - 08/10/2019 AccorHotels review

Stayed one night for early flight from airport. All staff very pleasant. Room though obviously basic was good, very clean and bed comfortable. Restaurant extremely busy and service was extremely slow, possibly due to being understaffed. Menu was ok though the food itself was excellent with generous portions. No complaints on the whole. Will use again

Dear Linda H., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dayana Kancheva Front Office Manager

Incredibly rude check in

Customer review rating 4.3/5

Anonymous Families - 08/10/2019 AccorHotels review

Having been taken in a taxi to wrong Ibis first of all (how confusing having 2 Ibis Styles NEC) we arrived late and tired to be met by a check in person who firstly didn't bother to acknowledge us waiting just walked off. He then returned glanced at his mobile and told us we were not booked in at this hotel. I insisted I was gave him the reservation no and eventually he found it. He then asked me for i.d. I obky had my credit card but told him hotel was fully paid for. He checked us in and then rolled his eyes and muttered ' I can't believe you go anywhere without photo id'! I was tired so bit my tongue - he was very rude.

Thank you for taking the time to tell us about your experience at the ibis Birmingham Airport - NEC (new ibis rooms). I am sorry that your check in experience did not meet your expectations due to our team's behavior; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Please do not hesitate to contact me directly on h6… if you wish to discuss this matter in further details. Sincerely, Dayana Kancheva Front Office Manager

Very good

Customer review rating 4.3/5

John F. Couples - 08/10/2019 AccorHotels review

Very good

Dear John F., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dayana Kancheva Front Office Manager

adequate accommodation

Customer review rating 4.3/5

Anonymous Couples - 08/10/2019 AccorHotels review

ok

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dayana Kancheva Front Office Manager

awful service

Customer review rating 4.3/5

Sh Friends - 07/10/2019 AccorHotels review

Room very small, much smaller than expected. Bathroom OK Breakfast just about adequate Biggest issue was the very long wait to receive room key, having already checked in on-line beforehand. At almost midnight, after a long day travelling back from Italy, this was most annoying Then the room keys would not work, and we had to have them Re-authorised 3 times during our 12 hour stay! Receptionist said they were always doing this

Dear sh, Thank you for taking the time to tell us about your experience at the ibis Birmingham Airport - NEC (new ibis rooms). I am sorry that your experience did not meet your expectations due to the issues with our keys; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely, Dayana Kancheva Front Office Manager

Bizarre

Customer review rating 4.3/5

Joanna D. Business - 07/10/2019 AccorHotels review

Queues at reception, strange room with a budget airline style bathroom, but a decent breakfast. The parking arrangements are extraordinary!

Dear Joanna D., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Dayana Kancheva Front Office Manager

very enjoyable stay

Customer review rating 4.3/5

Aimee Friends - 07/10/2019 AccorHotels review

had a lovely time. the man who checked us in was very friendly and pleasant. the room was spotlessly clean, though there was a very strong smell of some sort of cleaning product. it was nice and warm, the beds were very comfy, and we slept really well. the only complaint we would have was that it was a wheelchair accessible room, which meant that the bathroom was functional, but not very nice, not like the normal bathrooms with the lovely showers. in future at check in i will be sure to ask for a normal room. otherwise, everything was great and we had a lovely stay.

Dear aimee, We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Sincerely, Dayana Kancheva Front Office Manager

Ok

Customer review rating 4.3/5

G Business - 07/10/2019 AccorHotels review

It was ok, apart from the £82 parking fee!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Dear g, Thank you for taking the time to share your feedback. Unfortunately, all car parks in the area are owned and maintained by third parties, who decide on their daily rate. We completely understand how this is affecting our guests and this is why we have now arranged a special deal with NCP car parks, where we provide discounted rates for our guests starting from October available upon check out. Sincerely, Dayana Kancheva Front Office Manager

good

Customer review rating 4.3/5

Noe Solo - 07/10/2019 AccorHotels review

i came in at 01 am and left at 7.30 am. I slept

Dear noe, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dayana Kancheva Front Office Manager

Too expensive

Customer review rating 4.3/5

Fern W. Solo - 06/10/2019 AccorHotels review

Room ok for short visit far too expensive and beware of check in charge

Dear Fern w., Thank you for taking the time to tell us about your experience at the ibis Birmingham Airport - NEC (new ibis rooms). I am sorry that your experience did not meet your expectations and was let down by our room rates for that day; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Our prices vary depending on the availability and demand in the area. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dayana Kancheva Front Office Manager
Customer review rating 4.3/5

Samabsox Couples - 06/10/2019 AccorHotels review

Disappointed with the room overlooking a building site couldn't open the window for noise of machinery and or generater Pillows were like house bricks room was ok size wise for 1 night but anymore and you would go stir crazy

Dear Samabsox, Thank you for taking the time to tell us about your experience at the ibis Birmingham Airport - NEC (new ibis rooms). I am sorry that our rooming standards did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Dayana Kancheva Front Office Manager

Disappointing

Customer review rating 4.3/5

Anonymous Business - 06/10/2019 AccorHotels review

The staff great, room average, Dinning appalling

Thank you for taking the time to tell us about your experience at the ibis Birmingham Airport - NEC (new ibis rooms). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please do not hesitate to contact me directly on h6… if you wish to discuss this matter in further details. Sincerely, Dayana Kancheva Front Office Manager

All good

Customer review rating 4.3/5

Anonymous Couples - 05/10/2019 AccorHotels review

All good

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dayana Kancheva Front Office Manager

Comfortable relaxing experience

Customer review rating 4.3/5

Marie T. Friends - 05/10/2019 AccorHotels review

Clean, comfortable, good location. Restaurant and bar relaxing atmosphere, easy reception on arruval

Dear Marie T., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Dayana Kancheva Front Office Manager

Comfortable room good service very impressed

Customer review rating 4.3/5

Bernard M. Couples - 05/10/2019 AccorHotels review

Very convenient to Airport despite arriving at 3:00 am was welcomed by concierge and provided with quick service. Room excellent ,comfortable and clean , well done Ibis.

Dear Bernard M., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Sincerely, Dayana Kancheva Front Office Manager

Great hotel, great service, great price!

Customer review rating 4.3/5

Steve S. Couples - 05/10/2019 AccorHotels review

Very enjoyable. Got to admit we didn’t expect too much for the price that we had paid but how wrong were we? If there is anything we had to give a thumbs down to it was the wind whistling around the window seals. The room was very clean and comfortable. The staff, from reception to bar, were very pleasant and extremely friendly. Well done Ibis - Birmingham Airport

Dear Steve S., We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnificent journey with us. Sincerely, Dayana Kancheva Front Office Manager

Comfortable

Customer review rating 4.3/5

Ewa S. Business - 03/10/2019 AccorHotels review

Room was spacious, clean and relatively quite considering it's positioned near the airport.

Dear Ewa S., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Dayana Kancheva Front Office Manager

Preflight night in hotel.

Customer review rating 4.3/5

Mike Couples - 03/10/2019 AccorHotels review

Everything was fine. The room was comfortable and quiet. We were able to adjust the room temperature to our preference. We had a nice, tasty pizza for supper. We got up at 5, showered and were in the check-in line by 6:30.

Dear Mike, We very much appreciate your comments regarding your stay at the ibis Birmingham Airport - NEC (new ibis rooms). It is always a pleasure to receive positive feedback and we are glad to see that you enjoyed our pizzas. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayana Kancheva Front Office Manager

Hotel clean staff pleasant

Customer review rating 4.3/5

Philomena Q. Business - 03/10/2019 AccorHotels review

Unfortunately rooms dark lights poor bed uncomfortable and pillows hard

Dear Philomena Q., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Dayana Kancheva Front Office Manager
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