Hotel - ibis Birmingham Airport - NEC (new ibis rooms)
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Ibis Hotel Hotel

ibis Birmingham Airport - NEC (new ibis rooms) Hotel

Ambassador Road  Bickenhill, Solihull 
B26 3AW  BIRMINGHAM
UNITED KINGDOM

1,797 reviews
TripAdvisor Rating Based on 1,797 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day  (Nearby)
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 162 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 4,040 reviews

Our guest reviews for ibis Birmingham Airport - NEC (new ibis rooms)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,797 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Ian S. Couples - 23/07/2017
« Very Quiet Overnight Stay »

Checked in quickly. Room had everything we needed. Excellent double glazing blocked out all noise. Got up early and checked out quickly as well. Five minute walk to Departures.

AccorHotels certified review
Kevin C. ,. C. Couples - 23/07/2017
« mr Kevin Casey Very good apart from parking problem. »

Nice size room good breakfast good customer service problem with parking had txt telling me to go to car park outside hotel should of been sent to airport car park 5 at the start which is a long way out dont mind this but would help to get right info at the start as there was alot of messing about before we could book in. Thanks Kevin Casey.

AccorHotels certified review
Vicky W. Couples - 22/07/2017
« vicky warner »

pleased with room very clean

AccorHotels certified review
Anonymous Solo - 22/07/2017

Nice room, very helpful and friendly staff both at reception and in the restaurant

AccorHotels certified review
Powert Families - 21/07/2017
« Functional »

Good stopover for the airport - would stay again

AccorHotels certified review
Steve W. Couples - 21/07/2017
« Poor Night Staff do not know what they are doing »

We arrived early hours after a long night flight from Cyprus. When we arrived at the hotel which had been notified of our late arrival the receptionist on duty finally appeared and could not find our booking? Luckily I had a printout of the booking and he finally found it after about 20 mins? He gave us room 308 when we got to this room and opened the door we were met by a man in the shower naked who quickly covered up in shook and we left in embarrassment.We then had to return to recpt and confront the recpt staff again who stated it was not his fault but someone else must have made a mistake??? I informed him to sort the mess out now himself he went into an office and spoke to someone in there as he had previously done when we arrived why this hidden person did not come out to assist him I do not know as there was a large queue trying to check out by now.He then gave us another room no 102 which was fine and a very nice simple comfortable room.It was such a disappointing experience due to very poor staff on the night shift who kept blaming others for his mistakes.We had a few hours sleep and later made our 3 hour drive home.We will be booking another more reliable hotel next month after this sorry experience.

AccorHotels certified review
Anonymous Families - 20/07/2017
« stay not as expected »

The hotel is convenient, clean and modern- so all good there. However the service in the restaurant was poor (slow and haphazard) and we were kept awake through the night by what sounded like the banging of building works sonewhere in the hotel that went on for hours.

AccorHotels certified review
K W. Couples - 20/07/2017
« Does the job »

Quick and easy check in and out, room very clean and comfortable and right outside terminal door. No noise

AccorHotels certified review
Konstantinos V. Business - 20/07/2017
« Welcomed  »

A satisfactory experience in a modern environment with a super friendly staff.

AccorHotels certified review
Happy T. Couples - 19/07/2017
« A very convient place to stay if flying out or in in anti social hours. »

Booking was easy and room comfortable. No noise from the airport so we slept well.

AccorHotels certified review
Ms S. Couples - 19/07/2017
« A very convenient and satisfactory visit »

The hotel meets expectations - especially convenient for the airport, comfortable room, pleasant and competent staff, nice breakfast buffet.

AccorHotels certified review
Michael Couples - 18/07/2017
« Comfortable hotel at good value for money »

Good check in process and comfortable room. Good value for money. Staff were helpful.

AccorHotels certified review
Hmmm Families - 18/07/2017
« Hmmm  »

Checked in online but staff struggled to find room key cards. Both rooms smelt like they had issues with the drains. But rooms were clean and apart from the smell pleasant enough. One final gripe was the pillows were also too thin and hard.

AccorHotels certified review
Steven P. Business - 17/07/2017
« A surprisingly good stay »

We have never stayed in an Ibis hotel before. We normally use a different chain. It was a one night stay next to Birmingham Airport for an event we were attending nearby. The check in was very quick and easy. We used the restaurant and we were pleasantly surprised, with a great meal and at a great price. Service was quick and the staff were polite. Drinks were reasonable too. The rooms and beds were very comfortable and functional. Good free additions too. Check out was also very easy. I'd definitely stay in an Ibis again.

AccorHotels certified review
W M. Business - 17/07/2017
« McCartney  »

Good stay for one night and it was nicely furnished and comfortable and well soundproofed

AccorHotels certified review
Emanuela B. Couples - 17/07/2017
« Nice room for the price but could be improved. »

Nicely appointed room - great facilities, design, and good use of the space. A few criticisms. The bar area felt more like a waiting room than a nice spot for a drink. The toilet in the room was clean but smelled unpleasant - maybe the pipework? The pillow was far too overstuffed for me - it would have been good to have the option of a squishier pillow.

AccorHotels certified review
Nick Friends - 16/07/2017
« Good value clean hotel great location »

Good value great location

AccorHotels certified review
Guest Couples - 15/07/2017
« guest »

The redecoration makes the rooms seem smaller and very claustrophobic. The removal of the reception desk is a very bad idea makes transactions insecure and it is difficult to separate staff from guests, and one could easily be scammed by someone in such a poorly controlled situation. Also staff uniform is too casual making them difficult to identify. New lighting in the rooms with dangling flex is potentially hazardous

AccorHotels certified review
Matt Business - 15/07/2017
« Quick check in. Clean. New. Easy  »

Fast check in and nice clean new room. Soft pillows were hidden on top of wardrobe unusually.

AccorHotels certified review
Tejas Business - 15/07/2017
« Annoying aircon »

This hotel is very conveniently located and comfortable overall but I had a very annoying experience with the Aircon. They have tried to be "intelligent" with it, but they've made it too intelligent for its own good - so I couldn't use it when I wanted to and ended up asking for a cheap fan. A £10 fan did the job better than their intelligent Aircon.

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