Hotel - ibis Birmingham Airport - NEC (new ibis rooms)
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Ibis Hotel Hotel

ibis Birmingham Airport - NEC (new ibis rooms) Hotel

Ambassador Road  Bickenhill, Solihull 
B26 3AW  BIRMINGHAM
UNITED KINGDOM

1,791 reviews
TripAdvisor Rating Based on 1,791 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying, Nearby)
    • Well-lit parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day  (Nearby)
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 162 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Web TV
    • Telephone
    • Crib on request
    • Pay per view channel(s)
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating Based on 4,027 reviews

Our guest reviews for ibis Birmingham Airport - NEC (new ibis rooms)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,791 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Happy T. Couples - 19/07/2017
« A very convient place to stay if flying out or in in anti social hours. »

Booking was easy and room comfortable. No noise from the airport so we slept well.

AccorHotels certified review
Ms S. Couples - 19/07/2017
« A very convenient and satisfactory visit »

The hotel meets expectations - especially convenient for the airport, comfortable room, pleasant and competent staff, nice breakfast buffet.

AccorHotels certified review
Michael Couples - 18/07/2017
« Comfortable hotel at good value for money »

Good check in process and comfortable room. Good value for money. Staff were helpful.

AccorHotels certified review
Hmmm Families - 18/07/2017
« Hmmm  »

Checked in online but staff struggled to find room key cards. Both rooms smelt like they had issues with the drains. But rooms were clean and apart from the smell pleasant enough. One final gripe was the pillows were also too thin and hard.

AccorHotels certified review
Steven P. Business - 17/07/2017
« A surprisingly good stay »

We have never stayed in an Ibis hotel before. We normally use a different chain. It was a one night stay next to Birmingham Airport for an event we were attending nearby. The check in was very quick and easy. We used the restaurant and we were pleasantly surprised, with a great meal and at a great price. Service was quick and the staff were polite. Drinks were reasonable too. The rooms and beds were very comfortable and functional. Good free additions too. Check out was also very easy. I'd definitely stay in an Ibis again.

AccorHotels certified review
W M. Business - 17/07/2017
« McCartney  »

Good stay for one night and it was nicely furnished and comfortable and well soundproofed

AccorHotels certified review
Emanuela B. Couples - 17/07/2017
« Nice room for the price but could be improved. »

Nicely appointed room - great facilities, design, and good use of the space. A few criticisms. The bar area felt more like a waiting room than a nice spot for a drink. The toilet in the room was clean but smelled unpleasant - maybe the pipework? The pillow was far too overstuffed for me - it would have been good to have the option of a squishier pillow.

AccorHotels certified review
Nick Friends - 16/07/2017
« Good value clean hotel great location »

Good value great location

AccorHotels certified review
Guest Couples - 15/07/2017
« guest »

The redecoration makes the rooms seem smaller and very claustrophobic. The removal of the reception desk is a very bad idea makes transactions insecure and it is difficult to separate staff from guests, and one could easily be scammed by someone in such a poorly controlled situation. Also staff uniform is too casual making them difficult to identify. New lighting in the rooms with dangling flex is potentially hazardous

AccorHotels certified review
Matt Business - 15/07/2017
« Quick check in. Clean. New. Easy  »

Fast check in and nice clean new room. Soft pillows were hidden on top of wardrobe unusually.

AccorHotels certified review
Tejas Business - 15/07/2017
« Annoying aircon »

This hotel is very conveniently located and comfortable overall but I had a very annoying experience with the Aircon. They have tried to be "intelligent" with it, but they've made it too intelligent for its own good - so I couldn't use it when I wanted to and ended up asking for a cheap fan. A £10 fan did the job better than their intelligent Aircon.

AccorHotels certified review
Julie Friends - 15/07/2017
« very happy »

We chose to say at the Ibis as it was good value and just a walk away from the terminal at Birmingham Airport. Our overall experience was good . I checked in online so when we arrived we were met at the door by a receptionist and in a minute had our key card . The room was comfortable , quiet and i was very impressed with the shower. Check out was also easy and quick.

AccorHotels certified review
Mrs J. I. W. Friends - 14/07/2017
« One night stay »

As we only stayed for one night the room was very nice. We did appreciate having tea/coffee making facility as we had to get up very early in the morning. Would stay again if needed for another holiday.

AccorHotels certified review
Mrs C. S. Couples - 14/07/2017
« Brief one night overstay, nothing to say »

Very disappointed with Check In. Was told I had two rooms booked which was NOT the case, please do NOT charge me for two rooms The next morning I was invoiced twice!!!

AccorHotels certified review
M G. Couples - 14/07/2017

Staff very helpful 1st room smelt was shown to a different room

AccorHotels certified review
Anonymous Business - 14/07/2017
« Better staff than many 5* »

Top-quality service from front-of-house and restaurant/bar staff. Friendly, happy, knowledgeably and keen to help in any way.

AccorHotels certified review
Anonymous Couples - 13/07/2017
« Good »

Room comfortable. Did notice no actual reception area and that not one of the two receptionist stayed out at the front to welcome people but disappeared into the back room together . We were drinking in the bar and watched bemused guests coming in wandering what to do .

AccorHotels certified review
Mrs J. E. Families - 13/07/2017
« Hotel very nice staff ok »

Hotel was very nice location perfect. Staff was ok but did not seemed bothered when I told him I could not us the drop off as there was two cars whom had been sat there for more than ten minutes. I told him I had tot use the car park which cost me £4.90 just to drop my cases off, he was not interested and did not ask the people who was still sat there to move on.

AccorHotels certified review
David P. Couples - 13/07/2017

Good but some noisy people I'm the corridor

AccorHotels certified review
Stewart M. Business - 13/07/2017
« Convenient location and comfortable room »

Not as good as previous visits, check-in was slow despite on-line check-in being completed, staff member unaware of half board and failed to pass on the required card and information. Staff member in the dining area who was policing access etc, made you feel as if you were not booked for meals, I was informed at breakfast I had not paid for breakfast, a little abrupt, clearly a mistake given I was half board, no apology was offered for this mistake when I produced my card. The friendly welcoming atmosphere has been replaced with a regimented non personal approach. Check-out also slow despite being done on-line

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