Hotel - Novotel Salerno Est Arechi
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Novotel Salerno Est Arechi Hotel

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4.0/5 1,587 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Private beach
  • Other sports activities
    • Outdoor sports (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-24:00
    • Opening hours : Week-end 07:30-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 116 rooms
  • 96 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 98 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Fax machine
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,569 reviews

Our guest reviews for Novotel Salerno Est Arechi

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,587 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Richard S. Friends - 09/04/2018
« Short stay in Salerno »

Hotel was excellent, staff very attentive. Only minor issue is that the sink in the bathroom is a bit of a case of style over function but that is the only thing I could think needs changing.

AccorHotels certified review
Michael C. Couples - 03/04/2018
« Comfortable Stay »

Pleasant as always although this time my reservation was for one vice two. Possibly my mistake but your computer system has to be able to separate out a breakfast for the usual 7 Euro vice 14 Euro. Then the hotel attempted to charge me extra for my breakfast but it was in the price of the room. I would also like to state that we've stayed at this property for the past two years. We've noticed a degradation in the property over that time. Our room, for instance, had two broken/loose tiles in the bathroom. The door also needed repair as it creeked when closing/opening. Lastly, the safety lights in the garage need to be adjusted to stay on longer than the two minutes it is now. There are no natural light elements only electrical lights that are on a motion sensor. The sensor is set in a way that you have to be almost near the door to turn on rather than at the car.

AccorHotels certified review
Jeongmin L. Couples - 27/03/2018
« I spent a quiet and comfortable night. »

The staff were friendly, nice breakfast, Also, room condition was good. There was no fault in anything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeongmin L., We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

AccorHotels certified review
Anonymous Couples - 12/02/2018
« discreta »

discreta

Our hotel has responded to the review
Our hotel has responded to the review

Gentile ospite, grazie per il suo feedback espresso in seguito al suo soggiorno al Novotel Salerno. È con grande piacere che riceviamo i suoi complimenti e le indicazioni sui punti su cui possiamo migliorare. In attesa di accoglierla nuovamente, porgiamo cordiali saluti. Claire HARGREAVES Novotel Salerno Est Arechi

AccorHotels certified review
Gavin H. Solo - 09/02/2018
« Good but flawed »

First room 303 has waterfall toilet problem. Second room, 308 had a bit of the same and a partially blocked basin drain. Bed comfy. No free water in room from brushing teeth etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

AccorHotels certified review
Nothappy Couples - 23/01/2018
« Did not stay »

Once we saw the hotel and realized that the website did not portray its location properly, we did not want to stay there. We worked with management to get a credit. I thank them for handling that properly. But the hotel is not as it is described.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rosemary A, Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. I am sorry that hotels location did not meet your expectations; please allow me to express my sincerest apologies. As you were able to see for yourselves, as soon as you said the location was not what you wanted we reimbursed the reservation fee.. Sincerely, Claire Hargreaves Manager - Novotel Salerno Est Arechi

AccorHotels certified review
Carmine Couples - 22/01/2018
« Super week »

Bellissima

Our hotel has responded to the review
Our hotel has responded to the review

Gentilissimo cliente Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Novotel Salerno Est Arechi. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, porgiamo cordiali saluti. Claire Hargreaves Novotel Salerno Est Arechi

TripAdvisor review
Family - 15/01/2018
« Lovely hotel but it is surrounded by a waste land of rundown disused resorts »

Lovely hotel but it is surrounded by all sides a waste land of rundown disused buildings waiting for a bulldozer to level them. I arrived after dark and went for a walk only to discover we were surrounded by derelict buildings surrounding the Novotel and they continued up the street for 500 metres The only building was still open was a pizza shop. I was unsure but gave it ago and it was a delight. The pizzas were awesome and they sold the best tasting chocolate profiterole with cream i have ever tried. The staff were a delight and it was the cheapest place we eat in Italy by far 30 euro for 4 people. But back to the Novotel. The waitress made me a omelette for breakfast and it was quite nice the room was clean and comfortable and the price was under 80 euro. We used this hotel as a base to explore the Amalifi Coast. This Novotel is opposite the beach but the beach was a building site during our stay.

AccorHotels certified review
Pawan Families - 04/01/2018
« Good comfortable hotel with friendly staff »

Stay was comfortable, staff were friendly. Xbox in the lobby kept children engaged :). But following could be improvement area: - Breakfast or dinner menu needs an improvement. Cooking should be avoided with canned items. - Room keys were not working properly. They need to be checked thoroughly. - Room freshener should used after room cleaning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir Nilank, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

AccorHotels certified review
Anonymous Families - 01/01/2018
« Stay was ruined by very bad service from Room Service »

Room service was a complete shambles, and we were left without edible food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark Zammit, Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Hargreaves Manager - Novotel Salerno Est Arechi

AccorHotels certified review
Paul O. Couples - 25/12/2017
« Location does not have a lot of class about it. »

The area that the hotel is located in is very rundown.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL J OGRADY, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

AccorHotels certified review
Jock H. Couples - 22/11/2017
« Worthy »

Excellent facility, staff welcoming in an Italian way but one receptionist was exemplary in her service, don’t remember her name, short, and smiling and friendly.other staff you had to grab their attention, just a cultural difference of indifference.Intimate barand breakfast room clean uncluttered but still the close together tables, what is with this! otherwise we enjoyed being out a little further from the centre

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jock Hughes, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Manager - Novotel Salerno Est Arechi

AccorHotels certified review
Iy Friends - 16/11/2017
« disapointing »

The room end especially the bathroom was not wheelchair friendly, by any standard.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Israel Yahalom, Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Hargreaves Manager - Novotel Salerno Est Arechi

AccorHotels certified review
Anonymous Families - 08/11/2017
« Good Family Hotel »

- Excellent Location - Friendly Staff - Good Breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear DINESH COLAMBAGE, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Manager - Novotel Salerno Est Arechi

AccorHotels certified review
Robert, D. Couples - 30/10/2017
« Some occurances not previously experienced at accor group before. »

Excellent hotel for access to the many areas of interest in these parts. We were touring the region using rental car and access onto major roads is only a few minutes away. Metro and bus stop is 5 minutes walk and you are in Salerno in 15 mins. From the station to ferry departures is 5 minutes walk and ferries go to Amalfi, Positano and beyond .However, we seemed jinked with several annoyances during our 4 night stay. Not all were reported as we did not want to be seen as habitual moaners. Worst was the mysterious disappearance of two cokes from the mini bar and our inability to close the window. The maintenance guy showed us the huge slamming method, we did not open the window again. In addition, the door keys needed anything between 5 and 15 varied attempts to gain access; the lift was intolerably slow; coffee, tea (mainly fruit tea) were frugally replenished; no milk: shaving hairs on side of bath: stains on carpet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Patricia Borrington, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Manager - Novotel Salerno Est Arechi

AccorHotels certified review
Imad Couples - 30/10/2017
« Nice selection »

Good location, free car park, nice welcoming people, clean room, good breakfast and close to train station. The magnetic path is problematic to take the elevator.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Imad Njeim, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Manager - Novotel Salerno Est Arechi

AccorHotels certified review
Richard K. Families - 28/10/2017
« Great stop off to start our holiday »

Hotel was in great condition and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard KEIGHLEY, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Manager - Novotel Salerno Est Arechi

AccorHotels certified review
Francesco Families - 05/10/2017
« Great staff and excellent location to discover the delights of Campania »

Great staff; All were very friendly and helpful at all times and this helped make our stay very enjoyable. I would recommend this hotel and I would be very happy to return in the future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Francesco PALMA, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Manager - Novotel Salerno Est Arechi

AccorHotels certified review
John S. Couples - 26/09/2017
« Great hotel in quiet location »

We enjoyed the welcome given by all your staff. They tried to meet our every need and did not make us feel awkward when we had asked for something different. The hotel was quiet, overlooking the sea and just a short Metro ride from the city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John STOTT, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope to have the pleasure of welcoming you again in Salerno. Kind regards. Claire Hargreaves Manager - Novotel Salerno Est Arechi

TripAdvisor review
Couples - 19/09/2017
« Good hotel, not so much to do »

There's not a lot to do in the area, location could be better. Hotel was ok, but can use small changes. Breakfast is basic, but could be better for a novotel. Swimming pool and parking are plus points.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and provide better service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Hargreaves Manager - Novotel Salerno Est Arechi

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