Hotel - Novotel Salerno Est Arechi
Novotel Hotel Novotel Hotel

Novotel Salerno Est Arechi Hotel

4.0/5 1,697 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 10  EUR
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Solarium
  • Outdoor playground for children
  • Outdoor sports  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-24:00
    • Opening hours : Week-end 07:30-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 116 rooms
  • 106 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 96 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Fax machine
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 1,804 reviews

Our guest reviews for Novotel Salerno Est Arechi

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating 1,697 reviews
Family T. Families - 06/11/2018 AccorHotels certified review

good service ,staff very friendly and helpful,beautiful hotel.

Paweł Couples - 07/10/2018 AccorHotels certified review
« Nice, clean hotel with a pool, good base for exploring by car »

Clean rooms, good service, a pool and silence in the night. Good place to sleep after a day of travels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Peter Couples - 02/10/2018 AccorHotels certified review
« Perfect for us! »

Staff were friehdly. Check in and check out efficient. Car parking easy. Room spotlessly clean. Breakfast adequate. Lovely fresh bread.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Karen Couples - 24/09/2018 AccorHotels certified review
« A comfortable hotel near the Amalfi coast »

This neat comfortable hotel was on the outskirts of Salerno. We were fortunate to have an upgrade to executive level which we appreciated. The breakfast was tasty and had enough variety but with bus loads of tourists it disappered quickly. By coming later the food had been replenished. The girls on reception were very helpful and friendly and were able to answer our questions promptly. Car parking was complimentary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Nick B. Couples - 21/09/2018 AccorHotels certified review
« Really awful »

We were greeted by 2 friendly and helpful young women in the afternoon of Friday 14 September. They also helped with information on Saturday regarding getting around Amalfi Coast and were excellent. However, all the other staff we dealt with were unfriendly, unhelpful, rude and unable to raise a smile. The bar and dining room were similarly unpleasant. For example, we ordered a sparkling mineral water from a “barman” on our arrival. He slapped down a glass bottle on the counter and put 2 plastic cups on top of the bottle. When we asked for a glass, he ignored us and walked away.. Staff in the hotel hang around in groups talking to each other, sneering at guests, not helping anyone as far as we could see. I saw one male staff member in the breakfast area telling off a Japanese lady for asking for some butter! The breakfast was awful and no variation at all for each of the 3 days we were there (we had prepaid otherwise we would have walked away immediately). The toaster was broken for all 3 days, not repaired or replaced despite there being more than 50 people for the breakfasts each day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We have spoken strongly to the young trainee at the bar and he apologises for walking away. He was going to get help as he couldn't understand but unfortunately ommited telling you this We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Hargreaves Manager - Novotel Salerno Est Arechi

Menashe S. Couples - 13/09/2018 AccorHotels certified review
« Very pleasent stay. »

Nice room. Good breakfast. Pleasent staff. Clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Adamo Families - 12/09/2018 AccorHotels certified review
« nice setting, renovation needed inside »

The hotel disposes of a privileged position close to the sea, though far from the city center (you will need a car to reach it!) and its modern architecture is inviting on first view. Inside, our room (one of the few suites, the most expensive rooms) needed urgent renovation: it had dirty walls that should be painted, and the formerly yellow sofa and other upholstery covers were so dirty that it was really disgusting. It would not be complicated though, to take it off (the covers are with zippers...) and give it a thorough cleaning from time to time... The glass door to the balcony showed clear stamps by children's hands - it has obviously not been cleaned. The suite could be big enough, but much space is lost by building in a completely useless walk in closet. Very nice though: the big balcony in front of each suite, with sea view. The pool is big enough, but not heated. Only the tough ones manage to stay longer than 10 minutes inside, even in Southern Italy's summer... Later in the afternoon, it is completely in the shadow, which makes you think twice before going into the cold water. There is a "bagnino" (pool supervisor) present all the time. But he does not interfere, if misbehaving pool guests dive into the water, smoke at the pool or make deafening noise. Very useful: the underground parking (free!), which allows you to park your car protected from the Southern heat. Very positive: dogs are welcome in the hotel rooms, of course not in the restaurant (which is understandable). The reception and service personnel is polite. Annoying though: the apparently standard response to requests for late check-out, even if you are willing to pay for it: "Sorry, but we are completely booked the day of your departure. You may gladly leave your bags at the reception on check-out, and stay some more in the hotel facilities." But where should we leave our dog while going to their restaurant or the pool? Above all, a quick look on the Accor reservation site proved them wrong about being booked completely: rooms in all categories were vacant that day... So, this is clearly a standard wording, probably imposed by the hotel management. Cleaning staff could clearly be heard while cleaning a neighboring room one morning, due to thin inner walls (in contrast to outside walls, which are soundproof). After asking the ladies directly to show consideration for guests who still sleep, they respected our request the following days. Internet access in the rooms is complicated, you have to log in each day. And you have to mention your room number doing so, so much for privacy (the provider is a private company. Nobody knows how they will use your data....) This could be handled easier, like in other Accor hotels. Our overall experience was satisfying though. Should we come back to the area, we will probably choose Novotel Salerno Est again.

Family - 06/09/2018 TripAdvisor review
« May be the best hotel in salerno ? »

Spent 3 weeks in the suite and was very happy with the hotel. Staff are very helpful. Although the rooms could be updated and the lift broke on our departure day the staff were helpful and considerate thank to all for looking after us .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Leszek Families - 04/09/2018 AccorHotels certified review
« Great hotel in nice area. »

Clean, comfortable hotel with very nice personnel, nice breakfast and great services.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Anna Families - 03/09/2018 AccorHotels certified review
« Pleasant hotel with friendly staff »

We stayed 2 nights as part of our week in Italy. We wanted to explore Pompei and Salerno. The outdoor pool and terrace were very nice. Hotel was modern and clean as would be expected from Novotel. Room was on the small size.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

R. Families - 28/08/2018 AccorHotels certified review
« Relaxing, comfortable and unproblematic »

We thoroughly enjoyed our stay at Novotel. It was easy, uncomplicated with friendly and helpful staff. The beds were comfortable, rooms pleasant and facilities very good. The only issue was location - regular bus service to Salerno town would’ve been helpful rather than having to rely on train service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Claire HARGREAVES Novotel Salerno Est Arechi

Neil Families - 27/08/2018 AccorHotels certified review

All the staff were friendly and helpful. The parking was great. The room for a family was also very good with plenty of space. Nice view.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Nh Families - 21/08/2018 AccorHotels certified review
« NH »

Stayed here for 2 nights. Room comfortable. Staff very welcoming and friendly. Food nice and reasonably priced.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

W. Families - 20/08/2018 AccorHotels certified review
« Great location if you have a car »

Good location if you want a traditional hotel. Free parking and wifi. Typical breakfast. Easy to get to the ferry parking for the Amalfi. Very nice front desk staff. Nice pool to cool off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Wbell Families - 17/08/2018 AccorHotels certified review
« Pleasant hotel for a short stay. »

Pleasant hotel, very friendly staff. Location is not really suitable for walking anywhere, a good base to take the boat to Capri or Positano. Close to Metro and bus stop but Salerno not a particularly nice town.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Antonio A. Couples - 16/08/2018 AccorHotels certified review
« Management and staff could do better »

I was very disappointed with the room cleanliness and daily service. The room had a coffee making facility but they did not leave any coffee on four out of 7 nights we stayed. Even when I spoke to the guest services they made a note of it but nothing was offered or done. There were towels always missing after the room had been serviced.. We only have 4 hangers for our clothes, 2 each. Breakfast was ok but there seem to be a lack of fresh seasonal fruit, there were apples, oranges and fresh diced pineapple daily and that’s all you had for fresh fruit. No peaches, melon or bananas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Hargreaves Manager - Novotel Salerno Est Arechi

S. M. Families - 13/08/2018 AccorHotels certified review
« Bravo! »

Everything was very good !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Anonymous Families - 13/08/2018 AccorHotels certified review
« Sosta a Salerno »

Sosta a Salerno

Our hotel has responded to the review
Our hotel has responded to the review

Gentile cliente, Grazie del tempo dedicato a condividere le sue impressioni! Speriamo di riaverla presto tra i nostri ospiti. Cordiali saluti, Claire Hargreaves Novotel Salerno Est Arechi

Joanne Families - 12/08/2018 AccorHotels certified review
« Great family stay »

This was exactly what we wanted and why we try to use Novotel when we can. Great location if you have a car as we could access Amalfi, Paestum, Pompei - all very close. The bed could be more comfortable but this has been our experience in all of Italy. Great helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne D., We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Matteo Families - 12/08/2018 AccorHotels certified review

We had a great time. Kids especially liked breakfast and the pool. We liked the polite and kind staff and the overall order and cleanliness of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

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