Hotel - Novotel Salerno Est Arechi
Novotel Hotel Novotel Hotel

Novotel Salerno Est Arechi Hotel

4.0/5 1,628 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Solarium
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Private beach
  • Other sports activities
    • Outdoor sports (Nearby)
    • Table tennis

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07:00-24:00
    • Opening hours : Week-end 07:30-24:00

Business services

  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 116 rooms
  • 106 non-smoking rooms
  • 6 rooms for people with reduced mobility
  • 96 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Fax machine
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 1,652 reviews

Our guest reviews for Novotel Salerno Est Arechi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,628 reviews
Andrzej P. Business - 16/07/2018 AccorHotels certified review
« Cery good »

Super!!

Mari Couples - 16/07/2018 AccorHotels certified review
« Letting the name down »

We booked the Novotel as it is a well known chain so though it would be great for a quick stop over and would provide basic services. At check in the lady did not understand nor speak English (at a well known name you expect this). The room was clean but our air-conditioning did not work in the height of summer. This left us unable to sleep in the evening. We wanted to order room service but the menu was very small and the dishes once ordered were rather unappealing. This is not what we would expect from a well known hotel and would not be returning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. The lady with whom you spoke is just staring her job and her english seemed good at the job interview and she might have been a bit shy. We are keeping her monitored. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Hargreaves Manager - Novotel Salerno Est Arechi

Gary Families - 14/07/2018 AccorHotels certified review
« Large rooms and nice check in staff »

This is an Novotel standard hotel that meets the Accor standard with very big and modern rooms. There is room for improvement however. The pool closes at 20.00 but the pool guy thinks he can throw everyone out of the pool at 19.30, clean the pool and be on his way home at 20.00! Welcome drink for platinum does not need to be in the smallest glass in the bar! Free car park is fantastic. CHECK IN STAFF are the best.

Ville Families - 04/07/2018 AccorHotels certified review
« Nice hotel overall »

We had nice service and everything went smoothly.

Odri57 Couples - 25/06/2018 AccorHotels certified review
« Execelent »

Quiet Hotel good swimning pool excelent staff

Steve F. O. Couples - 23/06/2018 AccorHotels certified review
« Quality hotel »

Great room in friendly hotel. Sensational breakfast - the coffee made by the machine was excellent, perhaps the best we have had in southern Italy. Location was a bit odd as there is nothing around, except good, and free, parking.

Anonymous Families - 19/06/2018 AccorHotels certified review
« Novotel Arechi »

A very pleasant stay in a well appointed hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Veronica W. Couples - 15/06/2018 AccorHotels certified review
« Accommodating and Pleasant »

We thoroughly enjoyed our stay and would recommend this hotel. The room was nice and clean, with the exception of a dirty cappuccino glass that was never removed and replaced from the previous guest. The only other mishap that we encountered was that we were missing the TV remote. However, both of these issues were promptly rectified upon bringing to the staffs' attention. All of the staff were courteous and friendly, especially the bartenders. There were two females in particular, who's names I didn't get, and Daniel. All three of them were attentive and fun to talk to!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Ashwini Families - 15/06/2018 AccorHotels certified review
« Great room. »

Room was clean and comfortable. Staff was nice and helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Nicolás C. Friends - 13/06/2018 AccorHotels certified review
« Nice hotel »

Nice hotel, well equipped room, nice and clean swimming pool and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Anonymous Couples - 02/06/2018 AccorHotels certified review
« Good »

Service was good. Room was clean and comfortable. Breakfast was good although we found the room was very crowded (perhaps because there was a tour).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Giuseppe Families - 15/05/2018 AccorHotels certified review
« Holiday »

Good hote

Our hotel has responded to the review
Our hotel has responded to the review

Gentile Signor C., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso Novotel Salerno Est Arechi. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, le porgiamo cordiali saluti. Claire Hargreaves Direttore - Novotel Salerno Est Arechi

Couples - 09/05/2018 TripAdvisor review
« Great Stay »

Thank you for allowing us to stay in your hotel and the complimentary upgrade for our honeymoon. You all made us feel welcomed and taken care of. I will definitely return if I am near your hotel again!

Chris. Families - 29/04/2018 AccorHotels certified review
« Good stay.... »

Stay was fine, with just a few minor niggles....The restaurant food was poor value, not the best.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback.I'm sorry to read that he did not like our restaurant I will share your comments with our team, in order to improve the performances mentioned. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

James Couples - 13/04/2018 AccorHotels certified review
« Modern, restful Salerno Hotel »

Excellent accommodation for a one night stop or extended stay in the Salerno area. Easy access to an Amalfe Coast drive or onto the highway for Pompeii.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Richard S. Friends - 09/04/2018 AccorHotels certified review
« Short stay in Salerno »

Hotel was excellent, staff very attentive. Only minor issue is that the sink in the bathroom is a bit of a case of style over function but that is the only thing I could think needs changing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Michael C. Couples - 03/04/2018 AccorHotels certified review
« Comfortable Stay »

Pleasant as always although this time my reservation was for one vice two. Possibly my mistake but your computer system has to be able to separate out a breakfast for the usual 7 Euro vice 14 Euro. Then the hotel attempted to charge me extra for my breakfast but it was in the price of the room. I would also like to state that we've stayed at this property for the past two years. We've noticed a degradation in the property over that time. Our room, for instance, had two broken/loose tiles in the bathroom. The door also needed repair as it creeked when closing/opening. Lastly, the safety lights in the garage need to be adjusted to stay on longer than the two minutes it is now. There are no natural light elements only electrical lights that are on a motion sensor. The sensor is set in a way that you have to be almost near the door to turn on rather than at the car.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL C., Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems and prevent future occurrence. We are sorry there was the missunderstanding for the second person and I am glad it was resolved at departure with our trainee. We are pleased to welcome you again in the near future. Sincerely, Claire Hargreaves Manager - Novotel Salerno Est Arechi

Jeongmin L. Couples - 27/03/2018 AccorHotels certified review
« I spent a quiet and comfortable night. »

The staff were friendly, nice breakfast, Also, room condition was good. There was no fault in anything.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeongmin L., We very much appreciate your comments regarding your stay at the Novotel Salerno Est Arechi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

Anonymous Couples - 12/02/2018 AccorHotels certified review
« discreta »

discreta

Our hotel has responded to the review
Our hotel has responded to the review

Gentile ospite, grazie per il suo feedback espresso in seguito al suo soggiorno al Novotel Salerno. È con grande piacere che riceviamo i suoi complimenti e le indicazioni sui punti su cui possiamo migliorare. In attesa di accoglierla nuovamente, porgiamo cordiali saluti. Claire HARGREAVES Novotel Salerno Est Arechi

Gavin H. Solo - 09/02/2018 AccorHotels certified review
« Good but flawed »

First room 303 has waterfall toilet problem. Second room, 308 had a bit of the same and a partially blocked basin drain. Bed comfy. No free water in room from brushing teeth etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the Novotel Salerno Est Arechi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Claire Hargreaves Novotel Salerno Est Arechi

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