Hotel - Novotel Suites Rouen Normandie
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Rouen Normandie Hotel

4.0/5 938 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From 96.00 EUR Non member rate
From 96.00 EUR Member's rate Members’ Rate, join while you book
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Squash court  (Nearby)


  • Breakfast
  • 1 bar(s)
  • Room service
    • Opening hours : Week 7h00-10h00
    • Opening hours : Week-end 7h00-10h00
  • Snack & beverage machine

Business services

  • Web corner
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

  • 80 suites
  • 48 non-smoking suites
  • 3 suites for people with reduced mobility
  • 32 family suites
  • Extra bed in room for child
  • Baby bed
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Computer
    • High speed transmission line
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 2,191 reviews

Our guest reviews for Novotel Suites Rouen Normandie

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 938 reviews
Sharon Business - 12/01/2019 AccorHotels certified review
« very pleasent; everything worked without issues. Great customer service. »

Staff was terrific and very helpful.

Anonymous Business - 03/12/2018 AccorHotels certified review
« Terrable. »

Completely inflexible when trying to change my reservation. Cancelled on a night that was overbooked and received no refund. While I am sure that they sold my room. Charged me for breakfast (included in the rate) that I never ate because I didn't stay at this hotel.

George T. Couples - 03/12/2018 AccorHotels certified review
« A comfortable venue for weekend break »

We enjoyed a three night stay in order to do our Christmas shopping and despite the manifestations of the "giblets jaunts" at Barentin centre commercial we had a very enjoyable experience. On arrival, we were greeted in a very friendly and efficient way by staff. Our suite was clean, warm and well equipped. We did not experience the breakfast as we thought it a little too expensive, but, overall, a comfortable hotel which we would recommend.

Patrick Families - 03/12/2018 AccorHotels certified review
« 7th Stay, Improved experience »

This was our 7th stay at the hotel and a vast improvement on our last. We were given, as requested, a room on the 3rd floor overlooking the Seine. The 3rd floor has refurbished rooms; much nicer than the 2nd floor. Only downside was the cleanliness of the bathroom and the coffee/tea supplies that had not been refilled.

L. Families - 01/12/2018 AccorHotels certified review
« Comfortable and very close to everything. »

The staff were friendly and accommodating. We enjoyed the position of the hotel. A brief walk in to the town centre and the restaurants situated along the river. Very accessible to everything.

Thea Couples - 19/11/2018 AccorHotels certified review
« A mixed bag of impressions »

The room was quite spacious and functionally equipped, having a separate WC and bathroom is nice and a choice of shower or bathtub is also great. But why install something resembling a kitchen if there are no plates and no cutlery? Also, the room was only superficially clean, there were heaps of dust in every area that was a bit hard to get to, e.g., corners and around the furniture.

Jan Families - 10/11/2018 AccorHotels certified review
« prima »


Mahesh K. Families - 02/11/2018 AccorHotels certified review
« MK's Stay »

Good rooms, however breakfast can be improved, as most of fresh fruits were not in good quality condition to consume.

Sam T. Business - 02/11/2018 AccorHotels certified review
« Nice hotel, good location, spacey room. Good and polite service. »

Liked the room a lot. Nice and rather large room, view over river Seine. Good and attentive service from the staff.

Craig Families - 22/10/2018 AccorHotels certified review
« Enjoyable stay »

Friendly staff, comfortable beds, clean and modern rooms, good breakfast.

Cool Solo - 03/10/2018 AccorHotels certified review
« Sympa »


R W. Couples - 03/10/2018 AccorHotels certified review
« A comfortable hotel in a goog location, ideal for an overnight stop »

The room was well equipped and comfortable. Pleasant outlook with a view of the river. Only negative comment was our room service breakfast card was not collected and we had to take it to reception. When the breakfast arrived there was no milk with the cereal and the bread (French stick) was hard. Reception staff friendly and understood English.

Julie Couples - 27/09/2018 AccorHotels certified review
« Great stay, shame about car oatk »

Lovely room, great breakfast. My husband is very fussy about his car so we were pleased it had an underground private car park. When we arrived we weren’t allowed to park in it unless we left by 9am next morning! So we had to park on the side of a road. The car was ok but he worried all night.

Noa H. Couples - 26/09/2018 AccorHotels certified review
« Definitely Satisfied »

We loved this hotel. Very nice design, specious room, coffee machine (-: and other treats. Reception girls were very nice and friendly. Need to improve: 1. few dishes for self catering (plates, Cutlery) 2. Refrigerator is very small, it's shelves are missing, and you can't have Ice.

Matthew Families - 26/09/2018 AccorHotels certified review
« Friendly staff. On site parking. Clean, modern. Room rather too warm though. »

Enjoyable stay. Nice large room with good facilities. Clean, fresh and modern. Warm was a bit too warm still despite a temperature gauge on the wall. Hard to lower the temperature even when lady at 15 degrees overnight. However overall an enjoyable stay. Not a bad location. Happy.

Dee M. Couples - 24/09/2018 AccorHotels certified review
« Sufficient but expensive for parking and dogs »

The room was fine - we have stayed many times and all rooms are the same - downside is we have 2 non-malting small dogs and it costs us 20 euros! Also there is just one bottle of water in the room and one small milk only suitable for one coffee - not really enough. Parking is expensive and fiddly also.

J. B. Couples - 21/09/2018 AccorHotels certified review
« Good quality accommodation »

Good accommodation, service and breakfast. Well located for old town where we enjoyed a good meal and spectacular light show at the cathedral. Parking facilities limited and had to vacate by 9.00am to free space for office parking.

Mike R. Couples - 13/09/2018 AccorHotels certified review
« Comfortable hotel »

Just the job for a one night stay, parking a bit difficult as free spaces full and paid 10 Euro for overnight spot and moved into free from 9am

Couples - 11/09/2018 TripAdvisor review
« Should not have the Novotel brand name »

The reception was not courteous , Housekeeping was a disaster the first day, then a better attendant was provided. Room cleanliness was not good.Parking although secure because of the environment - is a challengeI lost my faith in the Novotel Brand after staying at this facility

Paresh F. Families - 08/09/2018 AccorHotels certified review
« Fantastic hotel with friendly and helpful staff »

From the moment you walk into the hotel the staff are really friendly and helpful. The family suite is spacious and accomodating for all your needs. The bonus of this hotel is that you are only a stone throw away from the town centre.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From 96.00 EUR Non member rate
From 96.00 EUR Member's rate Members’ Rate, join while you book
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates