Novotel Suites Rouen Normandie Hotel 4 stars

TripAdvisor rating 4.0/5 947 reviews
Novotel Suites Rouen Normandie
See on a map
+ 21 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • New, warm breakfast area

  • Room space separate from the work space (Nespresso, microwave, mini fridge, etc.)

  • Gourmet Shop and 24h Fitness Center

  • Quick access to A13, A150 and A29 highways.

  • On the banks of the river Seine just 15 minutes' walk from the center of Rouen

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Squash court Nearby
Business services
  • Web corner
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Suites Rouen Normandie

10 Quai Boisguilbert
Ilot Pasteur
76000
rouen
france

Tel: +33232105868

Fax: (+33)2/32105869

Contact email

Check-in from 12h00

Check out up to 12h00

  • Gare routière :   Teor Louis Pasteur

  • Métro Rouen Centre :   Métro Théâtre des Arts

  • By plane

    BOOS ROUEN At 11km / 6.84 miles

  • By plane

    CHARLES DE GAULLE At 154km / 95.7 miles

  • By plane

    PARIS ORLY At 144.02km / 89.49 miles

  • By train

    G. CENTRALE At 1.5km / 0.93 miles

GPS :49.443171, 1.075523

Our accommodations

Superior Suite with 1 double bed and single day bed

  • Max. number of persons: x3
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Suite with 1 double bed and twin beds

  • Max. number of persons: x4
  • Area: From 30
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe Suite measuring 377 sq. ft. with doublebed, day bed, and panoramic view of the Seine

  • Max. number of persons: x3
  • Area: From 35
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Novotel Suites Rouen Normandie

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

2,300 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

947 reviews

Fabulous hotel in an ideal location

Customer review rating 4.4/5

Claire R. Families - 17/04/2019 AccorHotels certified review

Our stay was for 3 nights. The room was spacious and comfortable with good facilities. A great location for visiting Rouen with a nice walk to the centre or a stroll along the quays.

Customer review rating 4.4/5

Toby S. Business - 10/04/2019 AccorHotels certified review

good but email receipt dis not arrive still waiting for it please send

Comfortable

Customer review rating 4.4/5

Prasenjit Families - 17/03/2019 AccorHotels certified review

Well located hotel with basic amenities. Room provided was spacious and beds were comfortable. Toilet and bath being separate was helpful. Breakfast was underwhelming and after the first day, we decided not to have in the hotel. Some activities were there for our older child. Staff were helpful despite the language barrier. Exhaust fan in the toilet was not functioning and despite complaints and assurances from reception, was not fixed till we left.

Dear PRASENJIT M., We very much appreciate your comments regarding your stay at the Novotel Suites Rouen Normandie. It is always a pleasure to receive positive feedback. I will share your commentsand your remarks about breakfast we are sorry you did not like it. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Front Desk

Nice hotel with lovely view

Customer review rating 4.4/5

Abir E. Families - 06/03/2019 AccorHotels certified review

I have stayed several times in this hotel before. It’s the one I prefer in Rouen. However I had some issues during my last stay.

Very nice

Customer review rating 4.4/5

Lili Families - 23/02/2019 AccorHotels certified review

Clean and large residence, comfortable, nice staff

Dear LILI G., We very much appreciate your comments regarding your stay at the Novotel Suites Rouen Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Front Desk

Comfortable overnight stay in Rouen,

Customer review rating 4.4/5

Anonymous Families - 22/02/2019 AccorHotels certified review

We found the reception/cafe area very welcoming and the staff were friendly. We felt that our room was rather small for a suite however and it looked a bit tired. Also the corridor outside our room smelt of cigarette smoke. Breakfast was excellent. Hotel is in a good location

Dear PETER H., We very much appreciate your comments regarding your stay at the Novotel Suites Rouen Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry for the smell of cigarettes that you felt in the hallway. Yet the 3rd floor is non-smoking Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Front Desk

very pleasent; everything worked without issues. Great customer service.

Customer review rating 4.4/5

Sharon Business - 12/01/2019 AccorHotels certified review

Staff was terrific and very helpful.

Dear SHARON T., We very much appreciate your comments regarding your stay at the Novotel Suites Rouen Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Front Desk

Terrable.

Customer review rating 4.4/5

Anonymous Business - 03/12/2018 AccorHotels certified review

Completely inflexible when trying to change my reservation. Cancelled on a night that was overbooked and received no refund. While I am sure that they sold my room. Charged me for breakfast (included in the rate) that I never ate because I didn't stay at this hotel.

A comfortable venue for weekend break

Customer review rating 4.4/5

George T. Couples - 03/12/2018 AccorHotels certified review

We enjoyed a three night stay in order to do our Christmas shopping and despite the manifestations of the "giblets jaunts" at Barentin centre commercial we had a very enjoyable experience. On arrival, we were greeted in a very friendly and efficient way by staff. Our suite was clean, warm and well equipped. We did not experience the breakfast as we thought it a little too expensive, but, overall, a comfortable hotel which we would recommend.

Dear GEORGE T., We very much appreciate your comments regarding your stay at the Novotel Suites Rouen Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Front Desk

7th Stay, Improved experience

Customer review rating 4.4/5

Patrick Families - 03/12/2018 AccorHotels certified review

This was our 7th stay at the hotel and a vast improvement on our last. We were given, as requested, a room on the 3rd floor overlooking the Seine. The 3rd floor has refurbished rooms; much nicer than the 2nd floor. Only downside was the cleanliness of the bathroom and the coffee/tea supplies that had not been refilled.

Dear PATRICK D., We very much appreciate your comments regarding your stay at the Novotel Suites Rouen Normandie. It is always a pleasure to receive positive feedback and your remarks regarding the lack of welcome products on your arrival we are sorry next time do not hesitate to ask the reception what you need. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Front Desk

Comfortable and very close to everything.

Customer review rating 4.4/5

L. Families - 01/12/2018 AccorHotels certified review

The staff were friendly and accommodating. We enjoyed the position of the hotel. A brief walk in to the town centre and the restaurants situated along the river. Very accessible to everything.

Dear FAITH L., We very much appreciate your comments regarding your stay at the Novotel Suites Rouen Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charlotte Front Desk

A mixed bag of impressions

Customer review rating 4.4/5

Thea Couples - 19/11/2018 AccorHotels certified review

The room was quite spacious and functionally equipped, having a separate WC and bathroom is nice and a choice of shower or bathtub is also great. But why install something resembling a kitchen if there are no plates and no cutlery? Also, the room was only superficially clean, there were heaps of dust in every area that was a bit hard to get to, e.g., corners and around the furniture.

prima

Customer review rating 4.4/5

Jan Families - 10/11/2018 AccorHotels certified review

prima

Dear JAN V., We very much appreciate your comments regarding your stay at the Novotel Suites Rouen Normandie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Chatlotte Front Desk

MK's Stay

Customer review rating 4.4/5

Mahesh K. Families - 02/11/2018 AccorHotels certified review

Good rooms, however breakfast can be improved, as most of fresh fruits were not in good quality condition to consume.

Nice hotel, good location, spacey room. Good and polite service.

Customer review rating 4.4/5

Sam T. Business - 02/11/2018 AccorHotels certified review

Liked the room a lot. Nice and rather large room, view over river Seine. Good and attentive service from the staff.

Enjoyable stay

Customer review rating 4.4/5

Craig Families - 22/10/2018 AccorHotels certified review

Friendly staff, comfortable beds, clean and modern rooms, good breakfast.

Sympa

Customer review rating 4.4/5

Cool Solo - 03/10/2018 AccorHotels certified review

Cool

A comfortable hotel in a goog location, ideal for an overnight stop

Customer review rating 4.4/5

R W. Couples - 03/10/2018 AccorHotels certified review

The room was well equipped and comfortable. Pleasant outlook with a view of the river. Only negative comment was our room service breakfast card was not collected and we had to take it to reception. When the breakfast arrived there was no milk with the cereal and the bread (French stick) was hard. Reception staff friendly and understood English.

Great stay, shame about car oatk

Customer review rating 4.4/5

Julie Couples - 27/09/2018 AccorHotels certified review

Lovely room, great breakfast. My husband is very fussy about his car so we were pleased it had an underground private car park. When we arrived we weren’t allowed to park in it unless we left by 9am next morning! So we had to park on the side of a road. The car was ok but he worried all night.

Definitely Satisfied

Customer review rating 4.4/5

Noa H. Couples - 26/09/2018 AccorHotels certified review

We loved this hotel. Very nice design, specious room, coffee machine (-: and other treats. Reception girls were very nice and friendly. Need to improve: 1. few dishes for self catering (plates, Cutlery) 2. Refrigerator is very small, it's shelves are missing, and you can't have Ice.

Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in rouen