Hotel - Novotel Lima
Novotel Hotel Novotel Hotel

Novotel Lima Hotel

4.0/5 881 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Hairdressing salon (Paying)
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 208 rooms
  • 208 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 8 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • Free access with phone card
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 5,191 reviews

Our guest reviews for Novotel Lima

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 881 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Rodolfo A. Business - 18/09/2018 AccorHotels certified review
« Confortable bussines trip »

excellent room, quiet, comfortable, and clean. good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

Betty M. Couples - 18/09/2018 AccorHotels certified review
« Best customer service I have ever encountered! »

My husband and I stayed at this hotel at the beginning and the end of our trip to Peru. Everyone was kind and helpful to us and so accommodating . I would not hesitate to stay here again and I have already recommended this hotel to my daughter and her husband. Our last day on Saturday, we were able to extend our room stay by several hours which made our life so easy. Thank you for a great place to stay and to a kind and helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

Anonymous Business - 18/09/2018 AccorHotels certified review
« Cold room »

Room was cold and heating does not work.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. K., Thank you very much for sharing your rating of your stay at our Hotel. We would like to know the details of your low score, in order to implement an improvement process if necessary. We hope to have the opportunity to see you again. Sincerely Gabriela Carrillo Novotel Lima

Alfredo V. Business - 17/09/2018 AccorHotels certified review
« Pleasant »

Overall everything was OK. The gym needs more ventilation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., Thank you for the great review of our hotel, We are glad that you enjoyed your stay . Our maintenance deparment will check the Gym. We hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

Stefanie Families - 17/09/2018 AccorHotels certified review
« Beautiful hotel with great service »

Great hotel in a very quiet, peaceful neighborhood. Staff was attentive and friendly. Breakfast buffet was delicious, and the room was spacious and clean.

Tadayuki S. Business - 17/09/2018 AccorHotels certified review
« good and bad »

good location, air conditioning, but there were no night clothes, toothbrushes. sheets were a little bit humid.

None Business - 15/09/2018 AccorHotels certified review
« Coach »

It eas satisfactory. Clean and peaceful but nrrd bigger beds.

Penny L. Couples - 12/09/2018 AccorHotels certified review
« Excellent »

Room was clean and quiet. Staff very helpful. Food very good in dining room. Great location,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss L., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

Deborah Friends - 10/09/2018 AccorHotels certified review
« This hotel is centrally located, modern in decor, an example of quality in the dining experience »

Professional, friendly staff provided guests with personal attention to their needs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Brooks, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

R.w. Families - 10/09/2018 AccorHotels certified review
« Hotel Novotel in Lima »

We enjoyed out stay in the hotel Novotel in Lima. The room was very clean and comfortable and the front desk and restaurant workers were all very helpful and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Weisman, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

Yvette M. Business - 10/09/2018 AccorHotels certified review
« Simply amazing stay »

Friendly staff, clean environment and great tasting food

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

Joan M. Families - 10/09/2018 AccorHotels certified review
« Nice rooms and great food. »

Comfortable beds. Great breakfasts with large selection. Close to downtown things to see. Confortable bed. Great breakfasts with large selection. Close to downtown.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

Jose A. O. Business - 06/09/2018 AccorHotels certified review
« Great Experience in Lima with Pfizer »

My stay was very nice, the staff very friendly, made me feel at home. Nice facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

Anonymous Business - 05/09/2018 AccorHotels certified review
« Good »

Normal, nothing outstanding. The amenities are too basic, room does not look very clean.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Contim Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

Necati Business - 03/09/2018 AccorHotels certified review
« I love the employees that they ere alwasy very kind to me, my room was always clean/clear »

I stayed for about 20 days for business. The staff was great and so kind. My room was always clean/clear. And also I was always welcomed by staff when entering/exiting to and from room/hotel. My reservation only contained breakfast. I am sory but I didn't like breakfast too much. Maybe it is traditional breakfast in Peru but for breakfast my score is 6,5 out of 10 Thank you for kind welcom

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. NECATI , We very much appreciate your comments regarding your stay at the Novotel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I Am sorry if our breakfast did not like too much. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriela Carrillo Novotel Lima

Fjherna Business - 01/09/2018 AccorHotels certified review
« Quite satisfactory »

Staff was very friendly. Instalations need some improvements in some specific areas (toilet, carpet, )

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hernandez, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

Anonymous Couples - 31/08/2018 AccorHotels certified review
« Trafalgar tour »

they were very nice and polite to any request we had. If they were not able to do it, they found the way to provide a good answer. They were very nice!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Tavera,, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

Fernando G. Business - 31/08/2018 AccorHotels certified review
« This hotel does not take care of small details »

The experience wasnt bad overall, but too many little things added to a not so good experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. García, Thank you for taking the time to tell us about your experience at the Novotel Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Natalia Huertas. Novotel Lima

Gloria B. Business - 31/08/2018 AccorHotels certified review

It was good location for business, clean and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

R. K. Business - 30/08/2018 AccorHotels certified review
« Excellent servics as always with good food. »

As a regular guest, I was happy with the service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

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