Hotel - Novotel Lima
Novotel Hotel Novotel Hotel

Novotel Lima Hotel

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4.0/5 820 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early Check in from 8AM
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Beauty salon (Paying)
    • Hairdressing salon (Paying)
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Massage

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 208 rooms
  • 178 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 8 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • Crib on request
    • High speed transmission line
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 4,595 reviews

Our guest reviews for Novotel Lima

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 820 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Roger H. Business - 13/02/2018
« Convient with all the amenities and services you need in an excellent part of Lima »

Very good, helpful staff, amenities & services all "on tap"

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

AccorHotels certified review
Anonymous Business - 12/02/2018
« Noisy room »

Apparently the room I was put in was directly below the kitchen. Late at night, sometimes way past midnight, I'd hear loud noises if things tarting and furniture being moved. This upset my sleep. I was in Lima for work! One needs one's sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. GIGLIO, Thank you for taking the time to tell us about your experience at the Novotel Parque Olimpico. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gabriela Carrillo Novotel Lima

AccorHotels certified review
Kirsi Business - 09/02/2018

Frendly staff, breakfast room/restaurant was noisy during renovation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Onikki, Thank you for the great review of our hotel! We are glad that you enjoyed your stay, our apologies for the inconvenience caused by the noise and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

AccorHotels certified review
Massimo Business - 09/02/2018
« Good as usual »

Speedy check-in and check-out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Bonora, Thank you for the great review of our hotel, We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

AccorHotels certified review
John Business - 05/02/2018
« very nice and pleasant, staff were particularly helpful and courteous »

very nice, I appreciate the hotel design and convenience and the very positive staff attitude

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Reilly, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

AccorHotels certified review
Jose Business - 05/02/2018
« satisfied, expectations were accomplished »

It was great having the ironing machine the whole staying, this is the first time it happens

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Guzman, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

AccorHotels certified review
María Business - 05/02/2018
« Happy »

I have been staying in this hotel every time I visit Lima. The hotel is friendly, spotless clean and excellent service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss Andrade, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

AccorHotels certified review
Nicola Business - 04/02/2018
« PESIMA ATENCION DE TOFDO EL PERSONAL »

PARA RECIBIR LA FACTURA TUBE QUE LLAMAR 3 DIAS SEGUIDOS AL HOTEL PESIMA ATENCION TELEFONICA Y PERSONAL

AccorHotels certified review
Anonymous Couples - 01/02/2018

Friendly, efficient and helpful staff. Good room and facilities.

AccorHotels certified review
Professor D. O. Business - 31/01/2018
« It was a good and satisfying experience for the five nights »

My reservation for the initial period of January 23rd to 26th was booked on line while the one for 21st and 22nd was done by phone. The front office was quite responsive to my emails and reflected some discount on the reservation for the 21st and 22nd. The Concierge (I think his name is Mr. Giovanni) was particularly helpful; assisting with printing an urgent email and helping with arranging transportation throughout my stay.

AccorHotels certified review
Daniel Business - 23/01/2018
« excelente »

muy satifactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. Ramonell, Le agradecemos por su comentario positivo acerca de nuestro hotel. Para nosotros es muy importante conocer la opinión de nuestros huéspedes, ya que nos permite seguir mejorando y ofrecer un mejor servicio. Nos alegra que Ud. disfrutó su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Karen Abarca Novotel Lima

AccorHotels certified review
Czar Business - 22/01/2018

Hotel is very aligned with what to expect from a Novotel Hotel: Great service. Nice rooms. Good location. Excelente customer service, etc. Food from restaurant is extremely good. Only point to improve would be the minibar; could have more/better selection of beverages, chocolates, gums, cookies, cereal/power bars, etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Guie, We very much appreciate your comments regarding your stay at the Novotel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karen Abarca Novotel Lima

AccorHotels certified review
Sandra Solo - 22/01/2018
« it was good »

I loved the room clean is the most important and loved the attencion to the client from everyone

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Ramirez, We very much appreciate your comments regarding your stay at the Novotel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karen Abarca Novotel Lima

AccorHotels certified review
Mari C. A. Business - 19/01/2018
« Very comfortable »

Everyone at the hotel without exception súper kind and attentive, hotel clean and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Auclair, We very much appreciate your comments regarding your stay at the Novotel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Karen Abarca Novotel Lima

AccorHotels certified review
Slc Couples - 17/01/2018
« Excellent service, friendly staff, extra touches which we appreciated. »

Staying in and around Lima either side of a trip elsewhere, hotels had been booked on our behalf and we didn’t know what to expect. The Novotel was excellent and we would certainly recommend it. We were staying pleasure, not business, and therefore the location in the commercial district was perhaps not ideal, but transpired that it simply meant an extra 5 mins in the taxi, as everything else we required was available. We were guided to some excellent restaurants by hotel staff and two members of staff in particular, Cesar and Giovanni, went the extra mile during our stay. The breakfast was excellent, good supply of tea& coffee in the room, though we didn’t eat dinner at the hotel so cannot comment. Our room was standard, but spacious, clean and well laid out. We would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss C., We very much appreciate your comments regarding your stay at the Novotel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriela Carrillo Novotel Lima

AccorHotels certified review
Anonymous Business - 15/01/2018

It was great! Good drinks and food and the rooms were very clean and quiet.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Fernandez, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

AccorHotels certified review
Sarri K. Friends - 09/01/2018

I have never been to Lima before and the staff was very friendly and attentive. We used the concierge service and they were helpful in making reservations and providing directions to local attractions. We were always greeted when we walked in and out of the hotel, and asked if we needed anything. The rooms were very clean and had everything that we needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss K., We very much appreciate your comments regarding your stay at the Novotel Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gabriela Carrillo Novotel Lima

AccorHotels certified review
Thomas M. Business - 04/01/2018
« Nice Lima hotel »

This is the second time I have stayed in this property, and have been consistently satified. Nice buffet breakfast, friendly /efficient staff, great room with all the required amenities, great wi-fi, and a pleasant neighbourhood.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Thomas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

AccorHotels certified review
Frederik Couples - 03/01/2018

A relaxing experience! The reception was up to date with our reservation, we were received with open arms. The room was perfect, clean, nice. Breakfast buffet was a real joy to start the day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vercoutter, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gabriela Carrillo Novotel Lima

AccorHotels certified review
Kathy P. Couples - 26/12/2017

Service in dining room was terrible. We got our food and the waiter never came back. We wanted another drink and dessert. We had to find him, then we paid our bill and did not get the drinks and desserts. Saturday, Dec 23rd. Electric went out the same day in the hotel. We arranged taxis thru the front desk and that went well.

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