Hotel - Mercure Tel Aviv City Center
Mercure Hotel Mercure Hotel

Mercure Tel Aviv City Center

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4.0/5 757 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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From 178.20 USD Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Bus/coach parking area
    • Valet parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Breakfast
  • Babysitting on request
  • Languages spoken at the hotel
    • French

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Bus/coach parking area
    • Valet parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Babysitting on request
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 1 bar(s)
  • Room service

Business services

  • 1 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

The hotel accepts guests over 21 years old only, unless accompanied by parent in same/connecting room.

Hotel location

Our rooms

  • 108 rooms
  • 10 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 4 family rooms
  • 12 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 634 reviews

Our guest reviews for Mercure Tel Aviv City Center

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 757 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Alexander Solo - 12/10/2017
« Reasonable price and convenient location make this hotel attractive for tourists »

The hotel is located in 300 m form the beach, my was room pretty good, Wi-Fi worked fast, room price was reasonable.

AccorHotels certified review
Y Couples - 11/10/2017
« Did the job »

No surprises, neither pleasant nor unpleasant. Accomodation was functional, but again, nothing exceptional.

AccorHotels certified review
Jluc Business - 09/10/2017
« Really nice "boutique" hotel »

Nice hotel, well positioned close to the centre, the Bauhaus neighbourhood and the beach! Mercure team was really nice, but, without hot water it was tricky to finish my shower... Tech team solved this issue, but was not a so well souvenir...

AccorHotels certified review
Jakob Solo - 02/10/2017
« Excellent choice in Tel Aviv »

Friendly stuff, wonderful breakfast, very good overall experience

AccorHotels certified review
Mateusz N. Couples - 30/09/2017
« It was good. »

We have spent 3 days in your hotel. Knowing the quality of Mercure hotels we knew what to expect. Since it was our honeymoon it was really important for us to have a great time last 3 days of our stay in Israel. That was exactly what was the case. However, there are two minor points which would make a whole lot of difference to me personally. First of all, since we have been staying in a penthouse and we have been informed in the reception that our room will have welcome soft drinks.It wasn`t there and when we asked in the reception twice we have been informed that the will come later. Never did. So my proposal is either do not inform guests that they are getting sth if they are not, or just deliver your promises. Second and the most important thing is that the top-notch quality which Mercure is known for wasn`t really a case in our room. We had floor lists scratched and not glued together. Just separated. Walls were scratched, outside sunbeds weren`t the cleanest and couple of other minor details which would make all the difference. I might be really picky, but it`s not about doing it for a sake of doing it. I really like Mercure hotels and been in them couple of times already. I believe that with only a small effort you could really improve those details in your rooms so that nobody will even spot a minor detail which would be wrong. Because its easy fixable. As the saying goes "Devil is in the details". Therefore if you wish to improve this minor details in your hotel so it will satisfy even the most attentive and picky eves like mine. I`m here to help. Just let me know and I can help you out with giving the exact things and ways how to fix things that are needed. Easily and cheap without a need of hiring specialised companies to do it. Being a remodelling consultant helps me seeing all these details.Same time we could record a video of your hotel improvement for social media sharing and hotel promotion. Me and my wife have really appreciated the service and care we have in your hotel. Your stuff is wonderful. So there is not really much to be done. And in the same time easy to do. If you wish any more help or info from me please contact me directly to: e.… or through Insta @e.underconstruction

AccorHotels certified review
Arina Families - 30/09/2017
« The very welcome hotel »

Everyone in the hotel is polite, helpful, welcome. We took bicycles, visited gym and sauna. Everything is no problem.

AccorHotels certified review
Geoffrey K. Couples - 21/09/2017
« The hotel Exceeded my expectations »

The staff was very helpful . The room was well appointed. I have already recommended the hotel to friends coming to visit Tel Aviv.

AccorHotels certified review
Konstantinos B. Business - 21/09/2017
« CANCELLATION OF THE DOUBLE BILLING OF CREDIT CARD »

GOOD MORNING, I AM THE OWNER OF CREDIT CARD Νο: **************7015. PLEASE CANCEL THE TRANSACTION Νο:00…, BECAUSE IT REFERS TO DOUBLE BILLING. THE VALID TRANSACTION IS Νο:00…, FOR A CHARGE 315$ (269EUR). I REMAIN AT YOUR DISPOSAL FOR ANY FURTHER INFORMATION.

AccorHotels certified review
L. Couples - 16/09/2017
« It was good »

Good service, nice room. It was good

AccorHotels certified review
Anonymous Business - 16/09/2017
« Very average stay »

Much of the staff didn't know a lot even though they tried to help. Overall processing time, esp check in, was slow. Didn't know much about platinum or non platinum guests difference. Water bottles in the room were changed only once in 3 days. No room service. Mini bar was poorly stocked. However.. good central location. Staff, although with limited knowledge, tried to help and was friendly. Overall, a v average experience.

AccorHotels certified review
Aseem M. Couples - 11/09/2017
« Disappointing »

house keeping was quite inefficient. requested for a ice bucket from the HK staff on the 11th floor - reply - yes will send. result nothing happened - no ice terrace was not cleaned for all the 2 days we were there. dirty glasses from the time of check-in to the time check-out were left on the terrace. ashtrays were not cleaned even once.

AccorHotels certified review
Paulo B. Families - 24/08/2017
« Nice and pleasant stay »

Nice hotel, good breakfast, interesting views from the upper floor. The person who received us on our late arrival was very nice and friendly, which was not exactly the case about the morning staff next day. The manager Chana Shatz had a very nice attitude with me, because I arrived late with my family and a rent car, and a parking place was reserved for me on an exceptional basis – thank you again. The gym is too small to be called a gym… The triple room was not as spacious as I imagined for three adults, but it was OK for just one night. I would stay again.

AccorHotels certified review
Anonymous Business - 18/08/2017
« OK »

Very kind reception and quick check in upon arrival at the hotel Room was Ok, but - lack of Iron and Iron board in the room - spots from fluid on the ceiling Brings Down the rating

AccorHotels certified review
Eyal N. Couples - 15/08/2017
« totally disappointed - from the service thru the facilities »

totally disappointed - from the service thru the facilities : I did reserved Mercure in tel aviv for 2 nights. After booking even I saw in the world's website very clearly the fact that the price includes all TAXES I found out myself told to add 17% vat (it is against the Israeli law not to show full price includes the VAT - only last week booking.com got a fine of 3 M ILS (750'000 euros) in Israel for the same issue. Never mind, I agreed to pay and came to the hotel which had a terrible check in. The (nice) agent needed like 35 minutes to check me in (he was so slow!) and even I asked and booked a queen size bed and asked him for the most darkest room (I need total blackout for that) he gave me a room with 2 single bed... and lots of lights. I came again to the front desk, he said he is "not sure" to have more rooms, but they did found me another room with double bed but - the new keys were not working and again I had to go back with all my luggage to the front desk and wait 10 more minutes for keys. My terrible experience just begun: The new room was full of lights, the curtains are not dark at all (for a fact lots of lights are getting inside the room - later on I found it as a fact in all other rooms in this hotel - they "saved" on cheap curtains - and in many issues that people mentioned in trip advisor etc. ) . After more calls they sent a woman to my room that admitted that "many guests are complaining about it and the management do nothing about it". I convinced a nice guy name Raul in the hotel to bring another blanket and to put it all over the curtains so we can block some of the lights. It helped a bit. after 2 hours I was "ready" to get my room. Even I paid for privllage room which includes "4 drinks/day" from the mini bar - the mini bar was empty. When I called about it they told me "they will fill it tomorrow morning". After another complain they sent a woman with exactly 4 drinks - very hot! not from the fridge - when it was 40" heat outside! . But... the worse case - the air condition was not working properly. It was SOOO hot in the room. at the beginning they told me to wait a bit. when it was impossible to stay / sleep there the woman from front desk was honest enough to tell me it is a known issue because of old system and many guests are complaining (and I read about it later on trip adviser too) . She sent a guy from engineer department to "see what we can do". The rude guy that came was super rude (it was just before Saturday eve. was about to leave and go) and he told me very direct "ask Avi - the owner - he knows it doesn't work" and he left without helping. At that moment , I decided to leave the hotel. Because tel aviv was full already (August! Friday eve!) I had to book another hotel and pay a crazy price (also in Mercure I was about to pay 400 euros !() for 2 nights) and take taxies all over, losing time and the worse part - losing my afternoon nap and my weekend vacation. I am writing you now - I hope someone will see that and stop the way they work in tel aviv. It is totally not professional and based on this situation will make me and others never book at your website. I hope those words found someone who cares around the world and honestly - I think someone should give me at LEAST a serious compensation . It's a shame, really !

AccorHotels certified review
Tammy Families - 09/08/2017
« Great hotel, good location »

Hotel is clean. The staff is very helpful and friendly. The location is very convenient to the beach, restaurants and shops...

AccorHotels certified review
B. Solo - 07/08/2017
« A very pleasant stay »

The staff was kind and helpful. The location was close to the beach.

AccorHotels certified review
Anonymous Solo - 02/08/2017

Friendly staff. Very good breakfast. Clean room.

AccorHotels certified review
Kostanca M. Couples - 01/08/2017
« Feels like home hotel »

Great location, staff and service

AccorHotels certified review
D. Z. Business - 27/07/2017
« I had injury in the hotel »

I had injury in corridor which was under reconstruction.

AccorHotels certified review
Olivier M. Couples - 08/07/2017
« Great! »

Great service. Room a bit too small.

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