Pullman Kuching Hotel 5 stars

TripAdvisor rating 4.0/5 2,335 reviews
Pullman Kuching
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Hotel extras

  • Every room comes with either Kuching City or Sarawak River view

  • 3 Restaurant and Bars with 1 cigar lounge

  • Free WiFi in rooms and Public area

  • Free shuttle service to The Spring Shopping Mall

  • Covered Parking with 24/7 security

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Airport shuttle
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 4PM
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Babysitting on request
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
  • Snack & beverage machine
Business services
  • 10 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Pullman Kuching

1A Jalan Mathies
Sarawak
93100
kuching
malaysia

Tel: +6082222888

Fax: (+60)82/222999

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    KUCHING INTERNATIONAL AIRPORT At 11km / 6 miles - Shuttle paying

  • By plane

    KUCHING INTL APT At 11km / 6.84 miles - Shuttle paying

GPS :1.555939, 110.351122

Our accommodations

Superior Room King-size Bed

  • Max. number of persons: x3
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Superior Twin Beds

  • Max. number of persons: x3
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Room with 1 King-Size Bed

  • Max. number of persons: x3
  • Area: From 45
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Deluxe Twin Beds

  • Max. number of persons: x3
  • Area: From 45
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Superior Room with 1 kingsize bed Executive Floor

  • Max. number of persons: x3
  • Area: From 38
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Superior Room with 2 single beds

  • Max. number of persons: x2
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive 1 King Bed

  • Max. number of persons: x2
  • Area: From 45
  • Views: City side *

* Subject to availability

  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Executive Twin Beds

  • Max. number of persons: x2
  • Area: From 45
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Family Room

  • Max. number of persons: x3
  • Area: From 51
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Suite with 1 king-size bed

  • Max. number of persons: x2
  • Area: From 76
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

NU ER HONG

Type of cuisine: Other cooking style

Indulge in authentic Chinese cuisine with a modern twist. The seating at Nu Er Hung offers great views both over the city and into the open kitchen. The restaurant features large bay windows and four private dining rooms.

Lunch

11:00 - 14:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

05:00 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE CH@T

Type of cuisine: Cafe

Offering panoramic city views, Café Chat serves a delicious range of coffees, infusion teas, fresh juices, healthy snacks and homemade ice cream. It is the ideal place to meet up with friends or check your e-mails over coffee.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PUZZLE

Type of cuisine: International

Enjoy all-day indoor and outdoor dining at Puzzle, which offers an interactive open kitchen, buffet and "à la carte" menus boasting international dishes focusing on intra-Asian cuisine and Chef's Table tailored options.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

DEJA VÚ

Photo non contractuelle / Strictly non binding

Centrally located at the hotel lobby, Déjà vu is the coolest place to people-watch and be seen. An impressive beverages list offers a great selection of wines by the glass, beers, cocktails and nightcaps.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EXECUTIVE LOUNGE

Photo non contractuelle / Strictly non binding

Located on the 22nd floor and exclusively for guests staying on Executive Floors, the Executive Lounge offers check in/out, breakfast, snacks, evening cocktails, internet and boardroom use, plus great city and river views.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 1,615 m²

  • Maximum capacity: 3,000 people

  • Maximum banquet capacity: 1,500 people

Find out more
Pullman Kuching Meeting Room

Our guest reviews for
Pullman Kuching

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

5,507 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,335 reviews

4 nights in Pullman

TripAdvisor rating 4.0/5

Roving72153 Business - 18/04/2019 TripAdvisor review

Pullman Kuching is located on a hilltop;The location makes the hotel look grand. However, for the solo traveler and lady travelers should not walk down the hill where one restaurant situated.It is better to take grab as it will cost you only 4 Rm to reach to the night markets where cheap food shops are available. I like the quick responses from the housekeeping to my request, although they initially forgot to give me a comb, and also forgot to refill water bottle on the 2nd day of my stay. Although my room including my bathroom is clean, the cleanliness of the secretariat room was not up to my expectation. I got the dusty smell as soon as I entered the room.

Mr.

Customer review rating 4.1/5

Dznr Friends - 15/04/2019 AccorHotels certified review

Overall, i'm satisfied with my experience staying at Pullman Hotel.

Dear Mr. Syamsuri U., Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak. Sincerely, Bob Richeal Sibat Guest Experience Executive

Satisfied

Customer review rating 4.1/5

L. R. Families - 14/04/2019 AccorHotels certified review

Everything was excellent. Friendly staff, clean room, nice breakfast. A bit dissapointed as the swimming pool still under maintainance by that time. Also please check your electrical ware in every room. The hairdryer in our room didn't work out. Thank you.

Dear Ms. R. L., Thank you for your feedback concerning our hotel and of course, sorry to hear that your experience with us did not meet your expectations. It is of course disappointed to read that, while some aspects of your stay were positive, we clearly failed short in regards to your expectations. Let’s be re-assured that I’ll be sharing your comment with our respective department to look into the issues that concerns with our services and have them implement their action plans in improving their level of services. Saying that, happy to read that you enjoyed the hospitality of our team. Again my sincere apology for the shortcomings and all of us look forward to welcoming you back in the near future so you can notice the improvement. Sincerely, Bob Richeal Sibat Guest Experience Executive

Average.

Customer review rating 4.1/5

Nicky L. Business - 12/04/2019 AccorHotels certified review

the staff very helpful and friendly in hospitality manner. but the restaurant hygiene is very poor, i have found the fly inside the dishes during breakfast.

Dear Mr. Teck Kiu L., Thank you for taking the time to tell us about your experience at the Pullman Kuching. On behalf of Pullman Kuching, please accept my heartfelt apology for your unpleasant stay. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. Please rest assured that I will have my Head of Departments to look into the issues that concerns with our services and have them implement their action plans in improving their level of services. We hope that this stay will not deter you from returning to Pullman Kuching in the future. We hope we would be able to serve you again in the near future. Sincerely, Bob Richeal Sibat Guest Experience Executive

Presenable stay and very logical landmark.

Customer review rating 4.1/5

H. T. H. (. P. Business - 12/04/2019 AccorHotels certified review

Nice management staff/worker.

Dear Mr. Tie Hoo H., Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak. Sincerely, Bob Richeal Sibat Guest Experience Executive

Convenience

Customer review rating 4.1/5

Masriah Business - 11/04/2019 AccorHotels certified review

The room is clean, hotel staff is helpful and attentive

Dear Ms. Masriah M., Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak. Sincerely, Bob Richeal Sibat Guest Experience Executive
Customer review rating 4.1/5

Anonymous Business - 11/04/2019 AccorHotels certified review

Overall the ambient of the hotel is okay. Just that the room facilities needed to be maintain urgently.

Dear Ms. Evonne L., Thank you for your feedback concerning our hotel and of course, sorry to hear that your experience with us did not meet your expectations. It is of course disappointed to read that, while some aspects of your stay were positive, we clearly failed short in regards to your expectations. Let’s be re-assured that I’ll be sharing your comment with our respective department to look into the issues that concerns with our services and have them implement their action plans in improving their level of services. Saying that, happy to read that you enjoyed the hospitality of our team. Again my sincere apology for the shortcomings and all of us look forward to welcoming you back in the near future so you can notice the improvement. Sincerely, Bob Richeal Sibat Guest Experience Executive

cool business hotel with modern rooms and a view

Customer review rating 4.1/5

Leo Couples - 11/04/2019 AccorHotels certified review

The rooms are spacious, modern, clean and you have a nice view. Breakfast has ample of choice satisfying desires of guests from most countries. Just a bit cold, we preferred wearing a sweater. The lobby is modern, spacious but has a sterile business atmosphere. Sitting at the bar was not attractive. The band in the evening was so loud coupled with the atmosphere of a big hall and pricey drinks chased us away. We went to the bar of the hotel opposite. There we found cosy atmosphere, no live music but cool lounge music, drink promotions, food promotions and a view. Pullman, take this as an example. We even went for dinner there. The pool was partially closed for maintenance, but we could use the pool of the hotel opposite. Again the hotel opposite had an advantage. The water was warmer inviting for hanging around in the water and not just briefly jumping in and the offers at the pool bar were good and attractive concerning quality and price.

Dear Mr. Claus F., Thank you for your feedback concerning our hotel and of course, sorry to hear that your experience with us did not meet your expectations. It is of course disappointed to read that, while some aspects of your stay were positive, we clearly failed short in regards to your expectations. Let’s be re-assured that I’ll be sharing your comment with our respective department to look into the issues that concerns with our services and have them implement their action plans in improving their level of services. Saying that, happy to read that you enjoyed the hospitality of our team. Again my sincere apology for the shortcomings and all of us look forward to welcoming you back in the near future so you can notice the improvement. Sincerely, Bob Richeal Sibat Guest Experience Executive

overall poor air condition

Customer review rating 4.1/5

Sbong Business - 11/04/2019 AccorHotels certified review

despite changing room but still encountered the same problem pertaining to room temperature whereby air cond in the room didn't work well. the air cond of the first room was found with very low air flow rate whilst 2nd room's air cond was found high air flow but too noisy but air was not cooled.

Dear Mr. Shy Boon O., Thank you for taking the time to tell us about your experience at the Pullman Kuching. On behalf of Pullman Kuching, please accept my heartfelt apology for your unpleasant stay. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. Please rest assured that I will have my Head of Departments to look into the issues that concerns with our services and have them implement their action plans in improving their level of services. We hope that this stay will not deter you from returning to Pullman Kuching in the future. We hope we would be able to serve you again in the near future. Sincerely, Bob Richeal Sibat Guest Experience Executive

Nice breakfast

Customer review rating 4.1/5

Mmz Business - 11/04/2019 AccorHotels certified review

Liked the breakfast menu especially the free teh tarik and coffee machine which is rare. Keep up the good work! But.....I need to minus point for the 'stingy' wall socket. The power socekt next to the bed was for two pin round plug specifically for the lamp only so i cannot charge my HP next to my bed but far away at the TV (unlike Pullman in Miri where there's TWO power sockets next to the bed)

Dear Mr. Muadz M., Thank you for your feedback concerning our hotel and of course, sorry to hear that your experience with us did not meet your expectations. It is of course disappointed to read that, while some aspects of your stay were positive, we clearly failed short in regards to your expectations. Let’s be re-assured that I’ll be sharing your comment with our respective department to look into the issues that concerns with our services and have them implement their action plans in improving their level of services. Saying that, happy to read that you enjoyed the hospitality of our team. Again my sincere apology for the shortcomings and all of us look forward to welcoming you back in the near future so you can notice the improvement. Sincerely, Bob Richeal Sibat Guest Experience Executive

Happy and comfy

Customer review rating 4.1/5

Jamal H. Business - 11/04/2019 AccorHotels certified review

satisfied and feel comfy staying at pullman kuching.Room for improvement: breakfast (when compare to hilton).

Dear Mr. Jamaluddin H., Thank you for your feedback concerning our hotel and of course, sorry to hear that your experience with us did not meet your expectations. It is of course disappointed to read that, while some aspects of your stay were positive, we clearly failed short in regards to your expectations. Let’s be re-assured that I’ll be sharing your comment with our respective department to look into the issues that concerns with our services and have them implement their action plans in improving their level of services. Saying that, happy to read that you enjoyed the hospitality of our team. Again my sincere apology for the shortcomings and all of us look forward to welcoming you back in the near future so you can notice the improvement. Sincerely, Bob Richeal Sibat Guest Experience Executive

It is a very pleasant stay

Customer review rating 4.1/5

Zen Business - 11/04/2019 AccorHotels certified review

I like the location. Breakfast was good. Hotel room is the best !

Dear Mr. Quan Zen T., Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak. Sincerely, Bob Richeal Sibat Guest Experience Executive

Good location.

Customer review rating 4.1/5

Anonymous Business - 11/04/2019 AccorHotels certified review

It’s shorr distance to go to the city by walk.

Dear Mr. Supoj S., Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak.. Sincerely, Bob Richeal Sibat Guest Experience Executive
Customer review rating 4.1/5

Kim Business - 11/04/2019 AccorHotels certified review

Room was comfortable, good location, service was great!

Dear Ms. Kim O., Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak.. Sincerely, Bob Richeal Sibat Guest Experience Executive

Big room

Customer review rating 4.1/5

Edyson Families - 11/04/2019 AccorHotels certified review

So si

Dear Mr. Edyson W., Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak. Sincerely, Bob Richeal Sibat Guest Experience Executive

Very good

Customer review rating 4.1/5

Shahs Business - 10/04/2019 AccorHotels certified review

The room n foods are very nice. Very satisfying with the services here.

Dear Ms. Siti Hasnah A., Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak. Sincerely, Bob Richeal Sibat Guest Experience Executive

Location

Customer review rating 4.1/5

Rajan Business - 10/04/2019 AccorHotels certified review

Was comfortable

Dear Mr. Naha Rajan B., Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak. Sincerely, Bob Richeal Sibat Guest Experience Executive

A warm welcome with continuous professional care and attention to detail

Customer review rating 4.1/5

Maureen B. Friends - 10/04/2019 AccorHotels certified review

We had such a warm welcoming and it was like returning to a friend's house. The staff were very responsive to our needs and keen to make us comfortable. We especially appreciated the professionalism of Tanya Marjorie and her expert skills. Gee was also very helpful. Rooms are such a generous size with spectacular views. We will certainly return to experience this warm hospitality. The friend with whom we traveled could not believe the level of service and will also be returning. The club room was also of a high standard.

Dear Ms. Maureen B., Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak. Sincerely, Bob Richeal Sibat Guest Experience Executive

Mr

Customer review rating 4.1/5

M Business - 10/04/2019 AccorHotels certified review

Nice n cool

Dear Mr. Md Nor A., Thank you so much for your review for your recent stay with us. We are delighted to hear that you enjoyed your stay with us and that you find our facilities to your liking. We hope you would return again in the future and we look forward to serving you again soon. Once again, thank you for your patronage and for your review on Pullman Kuching. Sincerely, Bob Richeal Sibat Guest Experience Executive
Customer review rating 4.1/5

Teddy A. Business - 10/04/2019 AccorHotels certified review

It is good except for the toilet which had stucked. Thank you for the maintenance who was fast enough to fix it.

Dear Mr. Teddy A., Thank you for taking the time to tell us about your experience at the Pullman Kuching. It is always a pleasure to receive positive feedback and we are glad that you enjoyed your stay with us. We would love if you would be our regular guest here at Pullman Kuching. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope to see you again on your next visit to Kuching, Sarawak. Sincerely, Bob Richeal Sibat Guest Experience Executive
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