Hotel - Sofitel Shanghai Sheshan Oriental
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Sofitel Hotel

Sofitel Shanghai Sheshan Oriental Hotel

3388 Sichen Road  Sijing Town  Songjiang District 
201601  SHANGHAI
CHINA

562 reviews
TripAdvisor Rating Based on 562 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Nearby)
  • Outdoor tennis court
  • Other sports activities
    • Billiards/Snooker
    • Jogging track
    • Table tennis

Catering

  • 4 restaurant(s)
  • 5 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers 368 rooms including 53 Luxury Suites and 7 exclusive Villas. The rooms are inspired by three decor styles: Mediterranean, Chinese and Southeast Asian, and all have private balconies.

  • 368 rooms
  • 124 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,465 reviews

Our guest reviews for Sofitel Shanghai Sheshan Oriental

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 562 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 11/09/2017
« Super Executive Service »

I had a pleasant stay in Shanghai and received a very good service especially from Elain Wu and her team as well as from the front desk manager and her team. The teams were very service oriented and engaged.

AccorHotels certified review
Ak Business - 04/09/2017
« OK »

Staff has been very friendly and helpful! But the hotel shows its years - the balcony a bit wittered, the walls a bit dirty. Breakfast: it would be great if water (not tap water) and cappuccino would be offered.

AccorHotels certified review
Lisa C. Couples - 01/09/2017
« I am a frequent customer. Love Sofitel »

One night, my birthday. Guest of the day privileges and birthday cake. Taxi was called and ready for me in the early am.

AccorHotels certified review
Shaw Couples - 28/08/2017
« service needs to improve »

When i arrived and try to unload my luggage from my car for checking in first, but the door man asked not park on the ground, park to the garage. so I have to drag handful of my luggage from under ground garage up to the ground, and walk on the side way to the hotel with out any door man willing to help. which is never happen to me before in any other hotel. it will be much nicer to have two chairs on balcony. the safety box is broken, hope it can be checked before guest use it.

AccorHotels certified review
Christian Families - 24/08/2017
« Great Staycation near/in Shanghai »

Great visit to Sheshan with Family, hotel took care of bike parking! (our family had some ppl. by bike and car) fantastic pool area! great facilities for kids! lovely location to escape Shanghai city center, hotel is just 10mins drive from Sheshan cathedral and observatory

AccorHotels certified review
Michael R. Couples - 15/08/2017
« Downgrading from 5 Star to 4 Star or even less »

We came the 4th time to enjoy the fantastic Swimmingpool and the Sofitel Hospitality like in the past. We found the Pool but missing what Sofitel stands for. Now it's more or less a Chinese Hotel. Our Sofitel Club Number is 30..70602

AccorHotels certified review
Vincent Families - 15/08/2017
« Relax holiday with sunshine and beach »

Big beach, and swimming pool, good for kids and parents, enjoy the sunshine, nice dinner in hotel, multi-choices.

AccorHotels certified review
Cao Families - 10/08/2017
« Excellent hotel for week-end holiday escape in Shanghai »

Wonderful facility for family with kids, great swimming pool and playground, friendly staff, smooth check in and check out.

AccorHotels certified review
Huang Families - 28/07/2017
« perfect hotel for children »

we enjoy the stay

AccorHotels certified review
Zixian Z. Families - 26/07/2017
« Good experience with some defects »

Pro: Nice pool and facilities. Like the room deco. Like the overall experience of staying. Con: Check-in/out is terrible. Had to wait for quite some time. And after check-in, the staff didnt explain any details about how i can use the facilities. That means i need to explore by myself because this is the first time i came. I am an accor+ member and I did not know from the reception that i could use the lounge. My wife checked up the posts so we then know what we can do. Room wifi did not work and i had to connect to the wifi from other room. And interesting thing was there was a time the wifi was not working for that room either so i had to search for another room that is 2 floors away. This is ridiculous even for an express hotel nowadays.

AccorHotels certified review
Chang Families - 26/07/2017
« Again - nice stay in Sofitel »

Kids love the pool facilities so we come to Sofitel Shanghai Sheshan every Summer for 4 or 5 years already. Again - wonderful stay for a short getaway from SH! The club floor service was excellent. Kingdon and Ariel at the club floor lounge are extremely helpful. We had a wonderful stay once again!

AccorHotels certified review
Anonymous Families - 26/07/2017
« Unmemorable stay »

This was the fifth Sofitel we stayed in over the last couple of years (Bali, Saigon, Budapest and Vienna) and unfortunately we did not enjoy our stay like at the other locations. The staff had a lot of trouble speaking basic English, which we know is normal for China but is disappointing for a hotel of this caliber. Upon check in, we got upgraded to a "pool view room" which we of course appreciated. However, the room smelled like cigarettes and showed a lot of wear. The size of the room and layout was good. We had lunch at the main restaurant on Saturday and it was mediocre. Food was ok the service bad. Also the restaurant was way too dark for a lunch buffet setup. The pool area is one of the best to be sure but there is a real lack of shade where one could retreat from the insane summer heat/sun in July. The small umbrella stationsfill up quickly and people (especially with children) should have some additinal options (there was a huge tent that could have served this purpose but the towel station was set up underneath it...why not set up a dozen tables there with 2-3 chairs each??) We also had to leave the hotel urgently during the afternoon due to on emergency visit a hospital (this was of course no fault of the hotel or her staff). We had to leave all of our belongings in the room and were not sure when (or even if) we could return so we informed the front desk staff. The girl receiving us showed no interest in our situation. In summary, this was our least memorable Sofitel stay and we will not be staying here again. Not all bad of course but we expected a lot more.

AccorHotels certified review
Nicolas Couples - 25/07/2017
« 1 nigth stay for our wedding anniversary »

The start of our trip was not very good. When we arrived we saw a huge queue to proceed with the check in. We did not come here to wait 2h like that especially in a 5 stars hotel (it was a first for us to see this kind of waiting line...). Thus we decided to go directly to the swimming pool. After this I decided to go and take something from my luggage and I was fortunate enough to meet with Ms. Karolina Aleksandra Jaworska. She helped me for the check in and it was done in 5 minutes. That is exactly what we were expecting from this kind of hotel. One more I wanna thank her for what she did. She saved our trip because I was really upset at the beginning. The room was good but still not at the standards of a 5 stars hotel in Europe (old furniture, leakage in the shower, etc.). Staff was nice and prepared some flower & a birthday cake for us :)

AccorHotels certified review
Ante S. Families - 20/07/2017
« Great stay at Sofitel Shanghai Sheshan Oriental »

Great stay at Sofitel Shanghai Sheshan Oriental The club manager Elain is so nice.

AccorHotels certified review
Anonymous Business - 19/07/2017
« Managing Director »

As always the high level of attention and service

AccorHotels certified review
Sunny Business - 16/07/2017
« Great facilities and ok service »

I enjoyed my stay

AccorHotels certified review
Yt C. Families - 10/07/2017
« Pool is great »

Pool and dinning is good, room is old but ok

AccorHotels certified review
Anonymous Families - 08/07/2017
« The pool was beautiful and provided a lot of fun. »

The stay was nice. Very little English speaking staff which made some requests a bit difficult. Food needs some improvements for a more Western palette to attract expats. Would be nice if the club lounge offered a little more hours for cocktails and more substantial food options. Management was great and very accommodating when we had a couple of issues. We will be back again in the future.

AccorHotels certified review
De R. P. Couples - 08/07/2017
« The level of everything (rooms, food, changing room swimming pool, sauna) goes down each time I visit over the years. »

As an accor member, I like visiting Sofitel like Sheshan Oriental. Not only for sleep. But also Brunch etc. Over the years. The level of everything goes down. What is a pity. This time. Room was not smelling fresh. Also We could not use the rain shower as the tap was a part missing. So only very tiny footh shower was possible. During breakfast chicken and pork saisages are just dumped in the same plate. Even there are 2 seperate plates. Food under the lamps or in the boxes are cold This are details. But are finishing touches to keep high level of what you stand for. About the broken shower. At check out. I told the reception. She apologized for the inconviniency. And she was very polite. Good English. The changing rooms at swimming pool are always flooted with water. You have to change your clothes. Feeth in the dirty water. Also very linited lockers for such an amount of people changing during Brunch time for using the outside pools. Also not enough beds near the pool.

AccorHotels certified review
Anonymous Families - 29/06/2017
« good »

good

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