Hotel - Sofitel Shanghai Sheshan Oriental
Sofitel Hotel Sofitel Hotel

Sofitel Shanghai Sheshan Oriental Hotel

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4.5/5 592 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 801.00 CNY Non member rate
From 801.00 CNY Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Breakfast
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Outdoor playground for children
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Nearby)
  • Outdoor tennis court
  • Other sports activities
    • Billiards/Snooker
    • Jogging track
    • Table tennis

Catering

  • Breakfast
  • 4 restaurant(s)
  • 5 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 14 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel offers 368 rooms including 53 Luxury Suites and 7 exclusive Villas. The rooms are inspired by three decor styles: Mediterranean, Chinese and Southeast Asian, and all have private balconies.

  • 368 rooms
  • 124 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Cordless telephone
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 1,552 reviews

Our guest reviews for Sofitel Shanghai Sheshan Oriental

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 592 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Jun Couples - 09/11/2017
« Nice staff »

Service is good.

AccorHotels certified review
Jason C. Business - 06/11/2017
« Competency of service »

Extremely disappointed, I firstly tried to book car service to the airport from the hotel, to be met with confusion, I then returned a day later to try again, at this point staff understood what I was asking, took down all my details, date and time for transport. When I checked out , there was no car, and once again confusion. In the end I had to catch a taxi, and the whole process was extremely stressful as I had a flight to catch

AccorHotels certified review
Florian Families - 01/11/2017
« Pleasant stay away from the hustle and bustle of the city »

Stayed in the Sofitel Sheshan on club floor for 3 nights over the China National Holidays with our two kids. Since the hotel has a shallow outdoor pool with artificial beach, it is a perfect stay for families with kids during summer. Staff was attentive and always eager to help. Comparing to previous stays, the English ability of them has improved, making it easy for non-Chinese speakers as well. Breakfast in the main area was very good, offering large selection of different cuisines. Having access to the club lounge meant we could go there as well, however felt the main area had more to offer. Rooms were large and all facilities in working order. Whereas the hotel is a bit older already, management is trying to keep everything in good condition and renovating where needed. Certainly a place to recommend!

AccorHotels certified review
Constantine C. Solo - 01/11/2017
« Nice but not perfect »

Very nice hotel but a few quirks. The worst part was the thermostat. I’d set it at 18 went I went to sleep as a like it slightly cooler and every morning I’d wake up ahead of my alarm clock sweating as the thermostat magically reset itself to 26. And I paid for a suite with 3 tv’s, one above the bathtub. To my dismay the bathroom tv was missing. All I saw were wires............ Other than that it was nice. Very friendly staf.

AccorHotels certified review
Yi C. Families - 19/10/2017
« High quality service »

Mr Kingdon, the hotel staff, provided us high quality service.

AccorHotels certified review
Francois Families - 16/10/2017
« Staycation during Golden week »

I was globally disappointed by the level of service provided by this so called 5 stars hotels. For example : - check-in not possible before 1pm - more than 30 minutes queue to check-in - no priority check-in for Le Club member - Breakfast is OK but definitively not at the level for a 5 stars hotels or to other Sofitel. For example, there is no coffee/tea service at the table... - Need to wait to have a table for breakfast whereas some tables were free - Tables are not cleaned after guests have finished their meals so some tables are empty and guest are waiting - wifi was not working properly in the first floor - A deal for dinner buffet (198 RMB instead of 388 RMB) is widely advertised in the elevator or at the VIE restaurant. However it was not available during our stay. Explanations from the staff were vague and not satisfactory. - It was not expected to pay extra for our daughter to access a play room. - One day cleaning staff forgot to put amenities (Shower gel, Shampoo and bottle of water) On the positive side, we really enjoy the Japanese restaurant.

AccorHotels certified review
James H. Families - 10/10/2017

Very good treated very well. Sometimes staff said yes to questions when they were not quite sure of the answer. Especially @ the bar. Otherwise a very enjoyable experience all staff very polite & friendly

AccorHotels certified review
Anonymous Families - 06/10/2017
« its a nice holiday begin »

we enjoy the stay in sofitel sheshan,I do want to take my appreciation to the club staff,Flora. During our stay she just made everything so nice, thats perfect!

AccorHotels certified review
Frank W. Business - 03/10/2017
« As always, your staff is very welcoming, warm and eager to make my experience great »

Your Club service is exceptional. My reservation was done through Elaine W.. During my stay Flora took great care to make sure my meetings and the business I was doing were comfortable. Me and my guests were very well attended. Excellent job.

AccorHotels certified review
Steven H. Families - 01/10/2017
« Great stay »

Platinum member and I live thus Hotel. Sunny in the executive lounge was awesome and friendly. Great experience.

AccorHotels certified review
Anonymous Business - 26/09/2017
« Back after a few months absence. Noticed a deterioration in service »

As said, I noted a deterioration of services all around the hotel. most noticeable the cleaning service of the room, the room level of conditions, less employees able to speak/understand english. That is quite detrimental for me, trying to bring foreign guests from a variety of countries.

AccorHotels certified review
Jinyu L. Families - 18/09/2017
« Very nice experience »

The execute lounge staff is very kindly .and the hotel is very good.

AccorHotels certified review
Anonymous Business - 11/09/2017
« Super Executive Service »

I had a pleasant stay in Shanghai and received a very good service especially from Elain Wu and her team as well as from the front desk manager and her team. The teams were very service oriented and engaged.

AccorHotels certified review
Ak Business - 04/09/2017
« OK »

Staff has been very friendly and helpful! But the hotel shows its years - the balcony a bit wittered, the walls a bit dirty. Breakfast: it would be great if water (not tap water) and cappuccino would be offered.

AccorHotels certified review
Lisa C. Couples - 01/09/2017
« I am a frequent customer. Love Sofitel »

One night, my birthday. Guest of the day privileges and birthday cake. Taxi was called and ready for me in the early am.

AccorHotels certified review
Shaw Couples - 28/08/2017
« service needs to improve »

When i arrived and try to unload my luggage from my car for checking in first, but the door man asked not park on the ground, park to the garage. so I have to drag handful of my luggage from under ground garage up to the ground, and walk on the side way to the hotel with out any door man willing to help. which is never happen to me before in any other hotel. it will be much nicer to have two chairs on balcony. the safety box is broken, hope it can be checked before guest use it.

AccorHotels certified review
Christian Families - 24/08/2017
« Great Staycation near/in Shanghai »

Great visit to Sheshan with Family, hotel took care of bike parking! (our family had some ppl. by bike and car) fantastic pool area! great facilities for kids! lovely location to escape Shanghai city center, hotel is just 10mins drive from Sheshan cathedral and observatory

AccorHotels certified review
Michael R. Couples - 15/08/2017
« Downgrading from 5 Star to 4 Star or even less »

We came the 4th time to enjoy the fantastic Swimmingpool and the Sofitel Hospitality like in the past. We found the Pool but missing what Sofitel stands for. Now it's more or less a Chinese Hotel. Our Sofitel Club Number is 30…70602

AccorHotels certified review
Vincent Families - 15/08/2017
« Relax holiday with sunshine and beach »

Big beach, and swimming pool, good for kids and parents, enjoy the sunshine, nice dinner in hotel, multi-choices.

AccorHotels certified review
C. Families - 10/08/2017
« Excellent hotel for week-end holiday escape in Shanghai »

Wonderful facility for family with kids, great swimming pool and playground, friendly staff, smooth check in and check out.

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