Hotel - Novotel Bali Nusa Dua Hotel & Residences
Novotel Hotel Novotel Hotel

Novotel Bali Nusa Dua Hotel & Residences Hotel

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4.0/5 2,993 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Reduced mobility facilities
  • Outdoor unheated pool
  • Breakfast buffet
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • for 4 - 10 years old.
    • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange (Paying)
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request (Paying)
    • for 4 - 10 years old.
    • Outdoor playground for children
  • Tennis  (Nearby)
    • Clay tennis court (Nearby)
    • Outdoor tennis court (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Glass bottom boat (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Private beach (Nearby)
    • Rafting (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities
    • Bicycle hire facilities
    • Darts
    • Table tennis
    • Volley ball facilities

Catering

  • Breakfast buffet
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.Find yourself relaxing in a spaciously appointed environment where neither style or comfort is compromised. A décor inspired by local elements has been designed to make you feel completely at home.

  • 173 rooms
  • 100% non-smoking hotel
  • 101 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • Iron in room
    • Full kitchen
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,463 reviews

Our guest reviews for Novotel Bali Nusa Dua Hotel & Residences

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 2,993 reviews
AccorHotels certified review
Ariany W. Couples - 10/12/2017
« Cozy hotel with flowers smell garden »

Comfortable room, awesome bathroom, nice surroundings, too bad we only stay 1 night here

AccorHotels certified review
Alin S. Families - 03/12/2017
« Lovely Family Holiday »

I could not fault our stay at the Novotel, we had A lovely family holiday. It was everything we were hoping for.

TripAdvisor review
Couples - 03/12/2017
« Great Hotel and Staff »

Staff was helpful even during emergency calls due to volcano eruption in Bali (November 2017). Overall the hotel is placed in a quite area making it a perfect stay for a couple or family. There could be room for improvement on food offer but nothing major.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sabbath21, Warmest greeting from Novotel Bali Nusa Dua Resort & Residence, We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for having chosen us as part of your holiday, it was wonderful to have you with us and we are excited to welcome you back in the near future. Kind Regards, Christophe Bernard Keramaris General Manager

AccorHotels certified review
Neil Families - 02/12/2017
« Absolutely loved it »

3 of us had a 2 bedroom plunge pool room, only metres from main pool and restaurants, staff very friendly, everything well priced,would come back

AccorHotels certified review
Roger T. Families - 29/11/2017
« Great Customer Experience from personalized engagements »

The family was very happy with the personalized customer experience, we received from your Guest Manager - Lia thru out the 4 days. Her engagement was attentive and tried her best to make our stay comfortable. Though there was an initial mis-information on our room arrangements, she quickly got it solved within an hour, while we waited at Pause Café. When she learned about the birthday of our sis, she made arrangements for the cake to be presented during dinner. We would like to highlight that customer service was really good, by the managers at the Square as well during breakfast. Efforts to help the customer was evident and well appreciated. We had minor issues with the mosquitoes though, and hope it could be minimised with incense of lemongrass or other anti-mosquito methods around dining compound. Overall, a very enjoyable experience by the kids and adults! Keep it up!

AccorHotels certified review
Ridwan K. Business - 29/11/2017
« great assistance & specialized platinum services »

as a platinum member, i really appreciate to have such treatment and great services, which conveyed consistently since check-in, arranging the rooms (which i booked more than 2 rooms and they did a good arrangement to accommodate my sudden request), breakfasting, until fast checkout.

AccorHotels certified review
Alex Couples - 29/11/2017
« It was really great »

It was really nice to stay at Novotel, literally everything is good: reception personnel, room service, room itself, hotel territory.

AccorHotels certified review
Christopher T. Solo - 28/11/2017
« lovely time »

only issue there needs to be a rail for the ramp towards the pause cafe

AccorHotels certified review
Marisa Friends - 28/11/2017
« Just ok »

I stayed there for 2 nights, when we checked in the staff was very helpful and fast. The room that we booked was nice and clean, love the bathroom, very spacious. The twin bed was too small. The pillow was below average. The breakfast selection below average as well, not too variative. When I wanted to swim, I have to collect a towel card and register it at the pool counter. It was quite hassle. Normally when I stayed at 4 stars or 5 stars hotel, the pool staff approach us and asked the room number, provide the towel and sometime prepare the towel and ice water at the cabana or day bed for us. I think this hotel need to have a service upgrade on its several facilities.

AccorHotels certified review
Cathy Friends - 27/11/2017
« Had an awesome stay »

Found everything wonderful. Staff amazing, rooms old but very nice. The breakfast and food in the restaurants was just wonderful. Looking for a new diet now :)

AccorHotels certified review
Anonymous Families - 27/11/2017
« met my and families Expectataion except Fruits at breakfast has rom for improvemenet »

good clean resort with very helpful staff and good security arrangements

AccorHotels certified review
Julie C. Couples - 26/11/2017
« Very good »

We always have issues when we first arrive with room selection, but they have accommodated us.

AccorHotels certified review
Eva P. T. Couples - 25/11/2017
« Great short escape and for sure will come back »

We enjoyed our stay very much. More because of the environment and facilities. We will come with family in next visit and will enjoy more days and more facilities.

AccorHotels certified review
Danica Families - 23/11/2017
« Relaxing family holiday »

We had beautiful relaxing holiday at Novotel Nusa Dua. Our kids, 5 & 8yo, enjoyed soo much all activities that been orginised by hotel and kids club. Special thanks to Pedro who took us to kayaking and Ayu for Balinese dress up costumes and all other mask making, kite making etc . Food was great and everyone looked after us very well.That was very important to us as both myself and our daughter are celiac. Compliments to the cook and all staff, specially Tiya for preparing great gluten free food for us every day..we'll miss your chocolate doughnut for sure! The bbq buffet night is a must as well as Traditional Balinese buffet. Prices are reasonable except for pool toys and inflatable that cost more than 7$/hour.. that is a bit pricey. Pool towels looks old and should be replaced. But otherwise all great , even beyond our expectations.

AccorHotels certified review
U. Couples - 22/11/2017
« Great place to stay. Nut scope for improvement »

The hotel is well located though little handicapped as it lacks its own beach. Reasonably addressed by its shuttle every 15 minutes. However we found the shower facility very inadequate. So one dip in water and you cannot hangout for a drink, but have to rush back. Secondly, dinning area is great and breakfast large. But dinner is disappointing. Same taste. Hardly any good continental or other Asian taste here. Very big disadvantage for Indians. Thirdly, the photo service is very expensive. Fourth the accord advantage card was given different benefit in various places. From 10% in Pause to 25% in bar to 50 % in main dinning. Very irritating. There should be hotel own shuttle drop to Bali Collection. Even small restaurants give free drop. Since its the only shopping area, it should be easily connected with the hotel. Liked the food in Pause Cafe. The room and bathroom. Staff at reception was very helpful.

AccorHotels certified review
Iris S. Couples - 22/11/2017
« Feel like home »

Very clean and comfortable rooms. The breakfast was the best we ever had in Indonesia. The food was generally very good an tasty. We loved the local ice cream at the pool bar! All personnel was extremly nice and helpful. Special thanks to the kitchen crew. A treatment in the SPA is to be recommended. Beautiful facility and relaxed atmosphere. The only little lack was the slow wifi.

AccorHotels certified review
Anonymous Families - 22/11/2017
« Mediocre »

Loved kids club and baby sitting Food was mediocre and overpriced Music was too loud at night

AccorHotels certified review
Errie Couples - 21/11/2017
« Hotel Service »

Room was Good, service room is excellent, yet for F&B need to be improve

AccorHotels certified review
Deidre S. Families - 20/11/2017
« Amazing location and beautiful resort. »

Lovely experience for all our guests we were all accommodated for! Morning walks, yoga, cycling, activities in and around pool interacting with all guests for the adults. Kids pool, kids club with huge list of activities and a cute playground for the children. The spa experiences highly recommneded with a great experience at a reasonable price. The shuttle bus to the beach club was great touch, so it didn't matter that it wasn't located on the beach shore. Rooms were very comfortable and huge in size! We all loved our rooms and were very comfortable, houskeeping left the room to a high standard. All food experiences we were happy with.

AccorHotels certified review
Belinda Families - 20/11/2017
« We were incredibly spoilt with smiles and care for the duration of our stay. »

Our stay at Novotel Nusa Dua was incredible. We were treated with lots of care and smiles always from all staff. When my daughter had an ear infection and needed to go to hospital, the hotel staff took such great care of us, and followed up afterwards as to how she was. Thank you for making our holiday so incredible.

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