Novotel Bali Nusa Dua - Hotel & Residences Hotel 5 stars

TripAdvisor rating 4.0/5 3,410 reviews
Novotel Bali Nusa Dua - Hotel & Residences
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Room 1

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Hotel extras

  • The Square open-air restaurant

  • Range of beach activities and water sports

  • Relaxing spa and leisure facilities

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Pamper your kids everyday with MyKids package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Reduced mobility facilities
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Thermal Spa
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 5 meeting room(s)
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Bali Nusa Dua - Hotel & Residences

Jl Pantai Mengiat
ITDC Complex Po Box 116
80363
bali
indonesia

Tel: +623618480555

Fax: (+62)361/8480556

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    Ngurah Rai Intl At 12km / 7.46 miles

GPS :-8.808674, 115.225371

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Find yourself relaxing in a spaciously appointed environment where neither style or comfort is compromised. A décor inspired by local elements has been designed to make you feel completely at home.

DELUXE KING BED WITH BALCONY

  • Max. number of persons: x4
  • Area: From 50
  • Views: Park view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

DELUXE TWIN BED WITH BALCONY

  • Max. number of persons: x4
  • Area: From 50
  • Views: Park view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

DELUXE KING BED, POOL VIEW WITH BALCONY

  • Max. number of persons: x4
  • Area: From 50
  • Views: Park view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

DELUXE TWIN BED, POOL VIEW WITH BALCONY

  • Max. number of persons: x4
  • Area: From 50
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

1 Bedroom Apartment Suite King Bed with Balcony

  • Max. number of persons: x5
  • Area: From 92
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

1 Bedroom Apartment Suite Twin Bed with Balcony

  • Max. number of persons: x5
  • Area: From 92
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

2 Bedroom Apartment Suite with Balcony

  • Max. number of persons: x7
  • Area: From 130
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

2 Bedroom Apartment Suite with Private Pool & Gazebo

  • Max. number of persons: x7
  • Area: From 225
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

3-BEDROOM APARTMENT SUITE, 1 KING BED & 4 SINGLE BEDS, WITH PRIVATE TERRACE

  • Max. number of persons: x9
  • Area: From 180
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

3 Bedroom Apartment Suite with Private Pool & Gazebo

  • Max. number of persons: x9
  • Area: From 275
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

4 BEDROOMS APARTMENT SUITE WITH ENORMOUS KITCHENETTE, DINING AREA & BALCONY, IDEAL FOR FAMILY

  • Max. number of persons: x9
  • Area: From 300
  • Views: Park view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE RESTAURANT

Type of cuisine: International

Its open air and welcoming design offers both indoor and outdoor seating, overlooking expansive lagoon pool. Dine and relax, The Square restaurant offers the perfect setting for an a la carte, daily theme night dinner, or private function

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

2.28 BEACH CLUB

Type of cuisine: International

Located at the Beach Club overlooking the white sand beach. Ideal for a romantic evenings or leisurely social gatherings; 2.28 Beach Club also offers amazing cocktails and specialty beverages. 2.28 Beach Club is reachable by walking or free shuttle bus.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Pause Cafe

Type of cuisine: Cafe

Treat yourself with our delicious selection of the authentic Lenotre recipe of French breads, pastries or cakes. Our barista will make your coffee or tea worth every sip. Available for breakfast, lunch, dinner. Free Wi-Fi available.

GOURMET BAR

Photo non contractuelle / Strictly non binding

A casual, friendly eating and drinking space with a wide range of international, classic and authentic local cuisine also a selection of drinks. With easy-living atmosphere, it offers a chic setting for meetings or just to sit back and unwind.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 5

  • Maximum size: 208 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 72 people

Find out more
Novotel Bali Nusa Dua - Hotel & Residences Meeting Room

Our guest reviews for
Novotel Bali Nusa Dua - Hotel & Residences

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

5,111 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,410 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great family hotel with large rooms and amazing pool

Customer review rating 4.3/5

Rodney S. Families - 20/05/2019 AccorHotels certified review

Overall great hotel. Staff good, service at dining could have been a little better. But overall stay fantastic

Dear Mr. Rodney S., Greeting’s from Novotel Nusa Dua Bali Hotel & Residence. We appreciate the time you have spent on providing the feedback and completing our questionnaires. We are very pleased to read that you had such a great experience with us and that you enjoyed the location, facility and the service extended to you by our staff. We thank you so much for being part of our friendly family and we are glad to know that our team member gave you such a good impression and had a good impact in your overall experience. The recognition from our guest is the best reward we could get and we are most grateful for those compliments. Your comments are truly valued! Thank you also for your observation regarding the service at dining experience. Please assured that your feedback has been well documented and will be certainly looked into. Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Kind Regards, Christophe Bernard Keramaris General Manager

Great service

Customer review rating 4.3/5

Derek B. Couples - 19/05/2019 AccorHotels certified review

Very pleasant, great coffee shop, wonderful service, well kept grounds in lovely surrounds ,generous rooms although would benifit from from an update and or makeover but would definitely stay again.

Dear Mr. Derek B., Thank you for your wonderful and thoughtful review. I am pleased to know that you had a great stay with us and the entire team is delighted you took away such fond memories of your stay Your comments are truly valued. Needless to say, we all look forward to welcoming you back to your holiday home at Novotel Bali Nusa Dua Hotel & Residence in the not too distant future. Kind Regards, Christophe Bernard Keramaris General Manager

relaxing, hassle free

Customer review rating 4.3/5

Fiona Families - 19/05/2019 AccorHotels certified review

An oasis amongst the hustle of the island, everything is contained around the resort. wonderful breakfast buffet.

Dear Fiona, Thank you for your wonderful and thoughtful review. I am pleased to know that you had a great stay with us and the entire team is delighted you took away such fond memories of your stay Your comments are truly valued. Needless to say, we all look forward to welcoming you back to your holiday home at Novotel Bali Nusa Dua Hotel & Residence in the not too distant future. Kind Regards, Christophe Bernard Keramaris General Manager

Nice location, friendly staff, value for money

Customer review rating 4.3/5

V. K. Families - 19/05/2019 AccorHotels certified review

The stay was comfortable. The room that we first booked was too small for a family of 4 & we were fortunate to find a larger room for an upgrade. The location of the hotel, pool, restaurant, spa were all very welcoming. The rooms could do with a bit of upgrading, maintenance.

Relaxing but scope of improvement

TripAdvisor rating 4.0/5

589junital Family - 19/05/2019 TripAdvisor review

Novotel Bali Nusa Dua has got an amazing customer service. If i ever come back to this property will be just because of customer service. Preciously whenever we have stayed in Accor property we always got upgrade but this was first time when we weren't offer any. We had previously receive discount when we have ordered room service but this time we didn't. Also we did pre-paid for kids package but were charged to order kids menu in room which i wasn't happy with it. In all other properties you do get turn down service but in this property only once a day. Although housekeeping were nice to accommodate our requests. Two bedroom apartment need some improvement. although pleasant stay.

Dear 589junital, Greetings from Novotel Bali Nusa Dua Hotel & Resident. First of all, I would like to thank you in advance for taking the time to share your comments on TripAdvisor. On behalf of the team, allow me to express my sincerest regret and apology for the inconvenience concerning to the some constructive points that needs to be improved. Your concerns are extremely importance for us. We are currently investigating this issue therefore, I would be grateful for the opportunity to discuss your concerns with you further. If you have a moment please email us directly at guest.experience@novotelnusaduabali.com We hope to have the chance to get in touch with you in the very near future. Yours sincerely, BRYAN DE BRUYNE Operations Manager

Inexpensive holiday

TripAdvisor rating 4.0/5

ianj172 Couples - 19/05/2019 TripAdvisor review

Nice soothing area beautiful well equipped suite with fulll size fridge freezer in kitchen on site cafe that remained open till 10 pm Two other dining venues at this hotel so plenty of choiceGood size pool with plenty of sun beds

Dear ianj172, Thank you for sharing your positive review with us. However, on the contrary, we wonder that the score is very low. In order for us to give you a better service, kindly let us know details explanation about your experience so we could make changes as deemed necessary to maintain our hospitality standards. Furthermore, please contact our team directly at guest.experience@novotelnusaduabali.com I am looking forward to read your explanation, in the meantime assuring you of our best care and personal attention. Kind regards, BRYAN DE BRUYNE Operations Manager

Very Good and loving it

Customer review rating 4.3/5

Teng V. T. Families - 18/05/2019 AccorHotels certified review

It was really good to stay there. Perfect for family and great beach you have there.

Dear Teng Vigor T., Thank you for your recent stay at the Novotel Bali Nusa Dua Hotel & Residence. I am pleased to know that you had a great stay with us. Your comments are truly valued. I can assure you that our team will be very happy to know that you enjoyed your stay. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali. Kind Regards, Christophe Bernard Keramaris General Manager

Excellent stay. Great staff.

Customer review rating 4.3/5

Adam Families - 18/05/2019 AccorHotels certified review

Excellent stay again. Effortless and very relaxing.

Dear Adam, Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. We appreciate the time you have spent on providing the feedback and completing our questionnaires. We are very pleased to read that you had such a great experience with us. We thank you so much for being part of our friendly family and we are glad to know that our team member gave you such a good impression and had a good impact in your overall experience. The recognition from our guest is the best reward we could get and we are most grateful for those compliments. Your comments are truly valued! Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Kind Regards, Christophe Bernard Keramaris General Manager

Mrs

Customer review rating 4.3/5

Anonymous Solo - 18/05/2019 AccorHotels certified review

Very pleasant, staff friendly overall nice.

Dear Lorraine K., Greeting’s from Novotel Nusa Dua Bali Hotel & Residence. We appreciate the time you have spent on providing the feedback. It's always rewarding to listen to your observations as we are working constantly on improving our services. We are glad that you had a great stay with us. Whilst we are very happy reading your positive review, we also noted your remarks and carefully reviewed certain minor point you mentioned. I appreciate your observations as your feedback are very important to continuously improve the quality of our service. Please assured that your feedback has been well documented and will be certainly looked into. Once again, thank you for sharing your experience with us, we look forward to welcome you back on your next visit to Bali. With very best regards, Christophe Bernard Keramaris General Manager

Bali conference

TripAdvisor rating 4.0/5

regandtt Business - 18/05/2019 TripAdvisor review

Attended a two-day conference in Bali at the ITDC Nusa Dua complex. Novotel was perfectly located witjon walking distance of the conference centre as well as the south exit to the buzzing night life. Great check-in service and hospitality staff.

Dear regandtt, Thank you so much to share your great impression on TripAdvisor about Novotel Nusa Dua Bali Hotel & Residence. All the staff was really happy to read your review. We are very pleased to read that the location, facilities and the service during your conference meet your expectations. Your comments are truly valued! Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Kind Regards, Christophe Bernard Keramaris General Manager

Great place to relax with Family

TripAdvisor rating 4.0/5

MM1959 Family - 18/05/2019 TripAdvisor review

Our 6th stay at Novotel Nusa Dua, two of those with family. A great place to stay with or without family members but the younger family members are the ones who have the most fun. The service of all hotel staff is nothing short of great. Thank you very much to everyony and see you next year.

Dear MM1959, Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. It's always rewarding to hear from our loyal returning guests such as yours. We are more than happy to know that you had a wonderful stay as always and we are so pleased to hear that you were able to take full advantage of the hotel facilities we have offered. We thank you so much for being part of our Friendly family at Novotel Bali Nusa Dua. Once again thank you for your loyalty and always selecting Novotel Nusa Dua Bali Hotel & Residence as your second home. We certainly look forward to welcome you back once more on your next visit to Bali. With warmest regards, Christophe Bernard Keramaris General Manager

Awesome! Nice staff!

Customer review rating 4.3/5

Edison T. D. Families - 17/05/2019 AccorHotels certified review

Staff were nice. Thank you for accommodating us for an early check in and late check out. Our flights were early in the morning and late in the evening.

Dear Edison T D., Greeting’s from Novotel Nusa Dua Bali Hotel & Residence. We appreciate the time you have spent on providing the feedback and completing our questionnaires. We are very pleased to read that you had such a great experience with us and that you enjoyed the location, facility and the service extended to you by our staff. We thank you so much for being part of our friendly family and we are glad to know that our team member gave you such a good impression and had a good impact in your overall experience. The recognition from our guest is the best reward we could get and we are most grateful for those compliments. Your comments are truly valued! Once again, thank you for your loyalty. We are looking forward to welcome you back and we will always be your home at Novotel Nusa Dua Bali Hotel & Residence. Kind Regards, Christophe Bernard Keramaris General Manager

Great experience

Customer review rating 4.3/5

Adriana N. Couples - 17/05/2019 AccorHotels certified review

Everything was ok, the bed was very comfortable, staff very polite. The bathroom on the other side could use a thorough cleaning (the titles of the bathroom floors were dirty, the shower glass was not clean, full of stains, etc). The housekeepers cleaned the lavatory but you could tell that overall was on the surface only.

Dear Adriana N., Greeting’s from Novotel Nusa Dua Bali Hotel & Residence. We appreciate the time you have spent on providing the feedback. It's always rewarding to listen to your observations as we are working constantly on improving our services. We are glad that you had a great stay with us. Whilst we are very happy reading your positive review, we also noted your remarks and carefully reviewed certain minor point you mentioned. I appreciate your observations as your feedback are very important to continuously improve the quality of our service. Please assured that your feedback has been well documented and will be certainly looked into. Once again, thank you for sharing your experience with us, we look forward to welcome you back on your next visit to Bali. With very best regards, Christophe Bernard Keramaris General Manager

Staff were amazing

Customer review rating 4.3/5

Anonymous Families - 15/05/2019 AccorHotels certified review

I loved my stay the pool the breakfast everything was great, the only thing that was a negative was to find out that the staff when training work for free for the first 6 months an when they do get paid its pittens. When you make tourists pay normal prices like what i would pay at home you expect the staff to get paid better especially because they are so hard working and make the experience great.

Enjoyable.

Customer review rating 4.3/5

Jakes N. Couples - 15/05/2019 AccorHotels certified review

Enjoyed the stay and will come back.

Dear Mr. Jakes N., Thank you for your recent stay at the Novotel Bali Nusa Dua Hotel & Residence. I am pleased to know that you had a great stay with us. Your comments are truly valued. I can assure you that our team will be very happy to know that you enjoyed your stay. Once again thank you for sharing your experience, and I am looking forward to welcome you back on your next visit to Bali. Kind Regards, Christophe Bernard Keramaris General Manager

Have already booked for next year love novotel nusa dua

Customer review rating 4.3/5

Ken F. Couples - 15/05/2019 AccorHotels certified review

It was our second visit, love the resort and love the staff, have booked again for next year

Dear Mr. Ken F., Greeting’s from Novotel Nusa Dua Bali Hotel & Residence. We appreciate the time you have spent on providing the feedback and completing our questionnaires. We are very pleased to read that you had such a great experience with us and that you enjoyed the location, facility and the service extended to you by our staff. We thank you so much for being part of our friendly family and we are glad to know that our team member gave you such a good impression and had a good impact in your overall experience. The recognition from our guest is the best reward we could get and we are most grateful for those compliments. Your comments are truly valued! Once again, thank you for your loyalty. We are looking forward to welcome you back and we will always be your home at Novotel Nusa Dua Bali Hotel & Residence. Kind Regards, Christophe Bernard Keramaris General Manager

Boring as no activity’s I treated me.

Customer review rating 4.3/5

W. Families - 15/05/2019 AccorHotels certified review

The beach was to far away. Staff friendly but when I asked for toothbrush or lotions they said no not have. The reception said they do on arrival.

Dear Mrs. W., Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. First and foremost, please accept our sincere apologies for any inconvenience you have experienced during your stay. We appreciate the time you have spent on providing the feedback. We noted your remarks and carefully reviewed certain minor point you mentioned. I appreciate your observations as your feedback are very important to continuously improve the quality of our service. Please assured that your feedback has been well documented and will be certainly looked into. Once again, thank you for sharing your experience with us. With very best regards, Christophe Bernard Keramaris General Manager

10 out of 10 !

Customer review rating 4.3/5

Ana N. Couples - 10/05/2019 AccorHotels certified review

definitely would love to stay here again . i love the ambiance of the hotel . The room was super good . Food was great . Staff was so helpfull and friendly !

Dear Ana N., Greeting’s from Novotel Nusa Dua Bali Hotel & Residence. We appreciate the time you have spent on providing the feedback and completing our questionnaires. We are very pleased to read that you had such a great experience with us and that you enjoyed the location, facility and the service extended to you by our staff. We thank you so much for being part of our friendly family and we are glad to know that our team member gave you such a good impression and had a good impact in your overall experience. The recognition from our guest is the best reward we could get and we are most grateful for those compliments. Your comments are truly valued! Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Kind Regards, Christophe Bernard Keramaris General Manager

Relaxing

Customer review rating 4.3/5

Janina H. Families - 10/05/2019 AccorHotels certified review

Wonderful had a lovely time, your staff were extremely friendly

Dear Janina H., Greeting’s from Novotel Nusa Dua Bali Hotel & Residence. We appreciate the time you have spent on providing the feedback and completing our questionnaires. We are very pleased to read that you had such a great experience with us and that you enjoyed the location, facility and the service extended to you by our staff. We thank you so much for being part of our friendly family and we are glad to know that our team member gave you such a good impression and had a good impact in your overall experience. The recognition from our guest is the best reward we could get and we are most grateful for those compliments. Your comments are truly valued! Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Bali. Kind Regards, Christophe Bernard Keramaris General Manager

nothing failed us

Customer review rating 4.3/5

Hesti Y. Couples - 09/05/2019 AccorHotels certified review

definitely will be back. it was short but memorable

Dear Hesti Y., Thank you for your wonderful and thoughtful review. I am pleased to know that you had a great stay with us and the entire team is delighted you took away such fond memories of your stay Your comments are truly valued. Needless to say, we all look forward to welcoming you back to your holiday home at Novotel Bali Nusa Dua Hotel & Residence in the not too distant future. Kind Regards, Christophe Bernard Keramaris General Manager
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