Novotel Kuala Lumpur City Centre Hotel 4 stars

TripAdvisor rating 3.5/5 4,183 reviews
Novotel Kuala Lumpur City Centre
See on a map
+ 20 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • A short stroll from the KL Convention Centre

  • Spa with massage and treatment rooms

  • Outdoor pool and in-house virtual Golf Club

  • Walking distance to shopping facilities

  • City-centre parking facilities. Fee for in-house guests is RM5 per day throughout stay.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Golf practice facilities (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 6 meeting room(s)

Hotel location

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng
50450
kuala lumpur
malaysia

Tel: +60321470888

Fax: (+60)3/21470820

Contact email

Check-in from 14h00

Check out up to 12h00

  • TRANSIT :   Raja Chulan

  • KLIA EXPRESS :   MONORAIL RAJA CHULAN

  • By plane

    AIRPORT At 60km / 37.28 miles

  • By plane

    KUALA LUMPUR At 60km / 37 miles

  • By car

    KLCC EXIT At 0.5km / 0.31 miles

  • By train

    KL SENTRAL At 7km / 4.35 miles

GPS :3.151229, 101.71252

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Superior Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 28
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 1 King Bed

  • Max. number of persons: 3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Room with 2 single Beds

  • Max. number of persons: 3
  • Area: From 28
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk

Deluxe Room with 1 King Bed

  • Max. number of persons: 3
  • Area: From 28
  • Business Desk

Junior Suite with 1 King Bed

  • Max. number of persons: 4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

The Square is an interactive cooking experience combined with a buffet featuring both Asian and international cuisine. The restaurant has a modern, stylish atmosphere and diners can interact with the chef to customise their meals.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SPIRAL LOBBY LOUNGE

Photo non contractuelle / Strictly non binding

Cocktails and beverages served in a relaxed and stylish atmosphere

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 232

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
Novotel Kuala Lumpur City Centre

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

4,124 reviews

tripadvisor

TripAdvisor Rating 3.5/5

4,183 reviews

good position in city center

TripAdvisor rating 3.5/5

LUCA c Couples - 08/11/2019 TripAdvisor review

Good position and good rooms, elevator cards does not work well but they are refurbishing soon. Welcome drink horrible, no choice and to avoid. There are some renovation running and some facility like pool are closed.

Customer review rating 3.8/5

T. H. W. Friends - 06/11/2019 Confirmed reviews AccorHotels

Renovation was well done. But the breakfast buffet was not to our expectation. The potato wedges was soggy, the porridge was just warm, vegetarian ball flour is not well fried, the sambal for the nasi lemak was salty. The flavour was entirely different from all of our previous trips that we are use to. Anyway hope the new cooks and chefs can keep improving. Thanks. Appreciate the kitchen staffs effort.

A very pleasant stay

Customer review rating 3.8/5

Goh Families - 05/11/2019 Confirmed reviews AccorHotels

Stayed for 2 nights and everything met my expectation. Location is convenient for shopping and amenities.

Nice room and good location

Customer review rating 3.8/5

Mehdi Business - 04/11/2019 Confirmed reviews AccorHotels

Room was clean and comfortable. Staff was polite. I had one issue: I booked from 29/10 to 1/11. Then before coming I added one night from 1 to 2/11. But when I arrived this late night was not known to the receptionist, until I insisted. And I had to do this with several different staffs several times. Even on 1 Nov, the receptionist told me my card was not working because I was supposed to check out.

VERY NICE ROOM AND GOOD SERVICE.

Customer review rating 3.8/5

R &. G. Couples - 03/11/2019 Confirmed reviews AccorHotels

WE WERE NOT HAPPY RE THE 300 RINGETS ASSURETY. WE HAVE NEVER HAD TO DO THIS IN ANY OTHER ACCOMODATION. THEN THE TOURIST TAX OF 30 RINGETS. THEN WE DID NOT GET OUR MONEY BACK STAIGHT AWAY. WE ARE NOT HAPPY. We still have not got our money back, if you can take it straight away you can give it back straight away. Email me when you have put our money back.

Dear Ms June, Thank you for sharing your feedback about the nice room and good service, we truly appreciate your support. With regards to the RM300.00 refundable deposit fee, it is part of our hotel procedure to collect this security deposit which will be returned within 14 working days, depending on your local bank. About the Tourism Tax, this is to comply with the rules under the Ministry of Tourism Malaysia for all foreign guests. Ms June, we will follow up with our local bank to ensure this transaction will be completed within a reasonable time period. Despite this experience, we sincerely hope you will give us another chance to welcome you back and better serve you. Thank you Novotel Kuala Lumpur City Centre

it was a plesant and good stay

Customer review rating 3.8/5

Nirmal A. Couples - 02/11/2019 Confirmed reviews AccorHotels

The hotel is centrally located and the stay was good and nice. The staffs are very nice and helpful. The room is also nice and spacious. Like to mention the name of Nina she was very good and nice.

Good location and newly renovated room

Customer review rating 3.8/5

Flora Families - 01/11/2019 Confirmed reviews AccorHotels

Good location, 5 mins walk to Pavilion shopping center with good restaurants and supermarkets. Bridge link to klcc.. Fast checkin, new renovated room. Staffs was friendly.

Customer review rating 3.8/5

Jimmy C. Business - 29/10/2019 Confirmed reviews AccorHotels

Comfortable bed

Location,Location

Customer review rating 3.8/5

Bunburycouple Couples - 28/10/2019 Confirmed reviews AccorHotels

Minor problem at check in regarding executive floor renos but was soon sorted out by Azmi Awang in a very friendly and professional manner.

Customer review rating 3.8/5

Anonymous Business - 27/10/2019 Confirmed reviews AccorHotels

Water heater supply is not stable at the floor I stay. Water is cold most of the time

Dear Law S., Thank you for taking the time to tell us about your experience at the Novotel Kuala Lumpur City Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As you know we are undergoing major renovations and are slated to complete by June 2020. We hope you will return visit next year for a much better experience as the old rooms will very soon be renovated into Deluxe category. Appreciate your support and loyalty and look forward to seeing you again. Sincerely, Novotel Kuala Lumpur City Centre

Hot showers need improvement

TripAdvisor rating 3.5/5

MY_Choo Business - 27/10/2019 TripAdvisor review

Was given room 702. Room looks tired. Was advised that it takes water flowing max for at least 20 minutes to get hot water. I didn't do that because I don't want to waste water. But seriously... The elevator buttons are great for the visually impaired but very bad for the rest of users, especially old people who can't see that well.

Excellent

Customer review rating 3.8/5

Ahmed T. M. Business - 26/10/2019 Confirmed reviews AccorHotels

Relax and cool

Staff make this hotel

TripAdvisor rating 3.5/5

johncO9789DU Family - 26/10/2019 TripAdvisor review

After an initial room issue, which was quickly addressed and resolved – we had a most pleasant 4 night stay here. Essentially the staff here are just fantastic. From reception, concierge, dinning and rooms, all staff very helpful, friendly and always on the front foot to assist. Azmi, Sharif and Feroz to mention a few were outstanding and a credit to Accor. Renovated room was spacious and well furnished. Location is the best and close to all amenities. This was our 4th stay at the Novotel in KL city center and we look forward to a revisit.

Birthday trip

TripAdvisor rating 3.5/5

lcarling Couples - 26/10/2019 TripAdvisor review

Excellent service and location- staff were so helpful and decorated the room as I mentioned it was my husbands birthday. Would definitely recommend Iowa’s ideally located to lots of bars and restaurants and subway

Dear lcarling, Thank you for your kind comments and we are delighted to have made the birthday a little more special. We look forward to having you back again for more birthday celebrations with the Novotel touch! Best regards Susan Anthony General Manager

Satisfaction comes from the friendly staffs.

Customer review rating 3.8/5

M Business - 25/10/2019 Confirmed reviews AccorHotels

- Main issue - no hot water. It came only after you run the water for quite sometime which is a waste of water. - Entertainment - preferable common popular astro channel. - There was a hint of stuff left on the table is being disturbed, probably out of curiosity. However, no missing thing. This however will not give good impression on safety of personal belonging. - Breakfast was ok, but preferable if there are better or salivating choices.

The Newly renovated room is comfortable and modern looking.

Customer review rating 3.8/5

Afique N. Business - 23/10/2019 Confirmed reviews AccorHotels

The experience was quite good but one comment is on the shower compartment. Water is overflowing to the main bathroom area because the slope of the floor is minimal.

Satified

Customer review rating 3.8/5

Ligaya J. Couples - 21/10/2019 Confirmed reviews AccorHotels

Nice staff all are very accommodating

Nice stay in the middle of KLCC

Customer review rating 3.8/5

Rk Business - 20/10/2019 Confirmed reviews AccorHotels

Located right across my office, this hotel is the best choice to stay whenever I visit KL. You can find anything you need in only couple steps. Unfortunately my room still equipped with old TV, and voices from next room clearly heard just like no wall at all. Towel of my room seems missed to be served before my arrival. Overall it's a good experience staying in Novoel KLCC, especially when there is no one stays in the next room

Customer review rating 3.8/5

Anonymous Business - 20/10/2019 Confirmed reviews AccorHotels

great

Good

Customer review rating 3.8/5

Ojas M. Families - 20/10/2019 Confirmed reviews AccorHotels

Pleasant stay, good breakfast and nice big rooms

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in kuala lumpur