Hotel - Novotel Kuala Lumpur City Centre
Novotel Hotel Novotel Hotel

Novotel Kuala Lumpur City Centre Hotel

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3.5/5 3,886 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking
    • Public outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon (Nearby)
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Golf practice facilities  (Nearby)
  • Other sports activities
    • Croquet
    • Karting facilities (Nearby)

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 295 rooms
  • 258 non-smoking rooms
  • 30 family rooms
  • 48 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • High speed transmission line
    • Coffee/tea making facilities
    • Minibar
    • Bidet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

3.8/5 AccorHotels Rating Based on 3,114 reviews

Our guest reviews for Novotel Kuala Lumpur City Centre

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 3,886 reviews
TripAdvisor review
Business - 18/04/2018
« Nice hotel, convenient location and friendly staff »

Our room was quite comfortable and reasonably sized, although a bit dated. Comfortable beds, no complaints. Friendly staff at reception and restaurants. The location of the hotel is very convenient as it's just across the road from Pavilion via an overhead pedestrian bridge. Only thing I don't like is the narrow underground carpark.

AccorHotels certified review
Ahmed Couples - 17/04/2018
« It was a good experience »

It was good to stay there. My wife and I enjoyed a lot. Keep it up!

AccorHotels certified review
Alex G. Couples - 16/04/2018
« Good arrangements »

Happy with additional Birthday arrangement. Appreciated that. Good job.

AccorHotels certified review
S F. Solo - 16/04/2018
« Not Bad, Could Be Better »

The room was comfortable enough, but it was worn down & could use a bit of touch up. Some of the items in the room, such as the welcome folder, room service menu & directory was worn down and should have been replaced. Other than that, everything was fine.

AccorHotels certified review
Prakash J. Families - 16/04/2018
« LOVELLY HOTEL WITH GOOD STAFF AND GOOD LOCTATION »

REALLY THANKS TO YOU AND YOUR STAFF FOR GREAT ARRANGEMENT MADE FOR MY WIFE BIRTHDAY AND REALLY A GOOD HOTEL WITH GREAT ATMOSPHERE AND GREAT STAFF AND FOOD IS ALSO TO GOOD EVAN CHINESE FOOD ALSO AND BREAKFAST IS YUMMY

AccorHotels certified review
Kongwl Families - 16/04/2018
« nothing special »

Check in counter staff friendly and courteous, using lift to the room was still an headache with the card system not functioning well, room worn out, bed too small, cleanliness substandard, room amenities adequate though, friendly staff at the lounge, the bar, and the chinese muslim restaurant, food reasonably priced, location excellent.

AccorHotels certified review
Guillermo L. Business - 16/04/2018
« very satisfactory »

Accommodation, food, and service crew is good.

AccorHotels certified review
Richard J. Business - 16/04/2018
« Ok »

Everything fine except toilet. The hot water is not consistent. Not thoroughly clean because can still see stain on the floor. Another thing, iron and ironing board not provided. Some TV channels are not clear.

AccorHotels certified review
Desmond L. Business - 14/04/2018
« Improved services »

More smiling and friendly staff

AccorHotels certified review
Rajesh Business - 14/04/2018
« Great Upset »

Not the facilities and the service of accord hotels

AccorHotels certified review
Lee Y. H. Business - 14/04/2018
« Lousy, worse experience under accor brand of hotels »

Bed is broken, room is not clean. Dusty, hot water is non existent, basic sanitary is not available, parking is troublesome, narrow and unfriendly. Staff is not friendly, booking cannot be found, obvious instruction not followed do I have to say more ?

AccorHotels certified review
Cm L. Couples - 13/04/2018
« excellent experience in our stay in novotel »

the staff are all out to please, helpful and made our stay as wonderful as possible.Room is clean and services are prompt.

AccorHotels certified review
Hugh R. F. Couples - 12/04/2018
« I had to talk my way to what was booked they tried to down grade us to no access to exec. Floor »

We will be back on the 16 for two days and hope our booking is correct

AccorHotels certified review
Julius Couples - 12/04/2018
« Its very convenient and comfortable. »

I stayed 2 nights and my experience was amazing.

AccorHotels certified review
Johanna T. Solo - 12/04/2018
« Excellent »

Would like to say thank u to Roshida , Reka , and Thiru

AccorHotels certified review
P. H. L. Families - 12/04/2018
« Hotel is not clean and old. »

Very dissatisfied. Cockroach on the floor, shower hook about to fall, toalet water tank not working.

AccorHotels certified review
Ray P. Business - 12/04/2018
« Another stay at the Novotel Kuala Lumpur »

I really like the hotel’s location and the staff are always friendly and helpful. Although the rooms are a little dated, they are large and comfortable. The premier lounge provides good refreshments and a breakfast and room service is also good. This hotel is extremely good value for money.

AccorHotels certified review
Terence Friends - 11/04/2018
« Great Location »

The hotel is situated at a great location, which is the primary reason why we chose to stay there.

AccorHotels certified review
Nc S. Business - 11/04/2018
« A decent hotel conveniently located »

The location of the hotel is excellent, close enough to the Convention Centre and the Pavalion Shopping Mall. Facilities, services and rooms are all decent.

AccorHotels certified review
Nur A. Business - 10/04/2018
« Everything is in good experience. »

Everything was okay. But only the bathroom water is not really good, due to the dirty yellowish water and the hot water is not really hot. Overall is good.

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