Grand Mercure The Hills Lodge 4.5 stars

TripAdvisor rating 4.5/5 570 reviews
Grand Mercure The Hills Lodge
See on a map
+ 23 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • KINGSFORD SMITH
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
  • Porter
Leisure and activities
  • Outdoor heated pool
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf
  • Outdoor tennis court (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Grand Mercure The Hills Lodge

1 Salisbury Rd, Cnr Windsor Rd
(Corner Windsor Rd)
2154
castle hill
australia

Tel: +61296803800

Fax: (+61)2/98991182

Contact email

Check-in from 14h00

Check out up to 11h00

  • PARRAMATTA :   NORTH PARRAMATTA

  • WINDSOR ROAD :   601 NORWEST

  • SEVEN HILLS :   WEST SEVEN HILLS

  • By plane

    KINGSFORD SMITH At 40km / 24.86 miles - Shuttle paying

GPS :-33.730104, 150.973204

Currently, close to our hotel

Colorfest Sydney

From 31/08/2019 to 31/08/2019

At 18 km

Ecotourism at Tree Top Adventure Park Sydney, leisure

From 01/01/2019 to 31/12/2019

At 20 km

The Australian National Maritime Museum, Sydney, visit

From 01/01/2010 to 31/12/2019

At 26 km

Sydney International Boat Show

From 01/08/2019 to 05/08/2019

At 26 km

The Powerhouse Museum, Sydney, visit

From 01/01/2010 to 31/12/2019

At 27 km

Pacific Gallery, Sydney, visit

From 01/01/2012 to 31/12/2019

At 27 km

The National 2019

From 30/03/2019 to 21/07/2019

At 27 km

Visit the Art Gallery of New South Wales

From 01/01/2011 to 31/12/2019

At 27 km

Sculpture by the Sea

From 24/10/2019 to 10/11/2019

At 33 km

Our accommodations

We offer a variety of rooms starting with our Deluxe & Twin Share, with Disabled access rooms. We also have some self contained Suites, as well as several Superior Rooms & Suites.

Standard Room 1 Queen Bed

  • Max. number of persons: ‌2
  • Area: From 28
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Audio docking station(...)

Standard Room 1 Queen and 1 Single Bed

  • Max. number of persons: ‌5
  • Area: From 32
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Audio docking station(...)

Superior Room 1 Queen Bed

  • Max. number of persons: ‌2
  • Area: From 32
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Audio docking station(...)

Superior Room 1 Queen Bed and Balcony

  • Max. number of persons: ‌2
  • Area: From 32
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Superior Suite 1 Queen Bed

  • Max. number of persons: ‌4
  • Area: From 45
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Superior Suite 1 Queen Bed

  • Max. number of persons: ‌4
  • Area: From 45
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

1 Bedroom Apartment 1 Queen Bed

  • Max. number of persons: ‌4
  • Area: From 50
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

2 Bedroom Apartment 1 Queen and 2 Single Beds

  • Max. number of persons: ‌6
  • Area: From 60
  • Views: Patio *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

NOBLES RESTAURANT

Type of cuisine: International

Chef Ryan Goetzke has designed a menu to cater for everyone including fine a la carte dining as well as something for regular travellers who feel like something more relaxed.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

05:30 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOBLES BAR

Photo non contractuelle / Strictly non binding

Adjacent to the restaurant, Nobles Bar features a beautiful outdoor courtyard.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 182 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 145 people

Find out more

Our guest reviews for
Grand Mercure The Hills Lodge

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

2,629 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

570 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

MRS

Customer review rating 4.6/5

Emma Friends - 13/07/2019 AccorHotels certified review

much better than expected! Two staff members were exceptional. Chris - who seemed to work all the time and was everywhere. He could not have been nicer or more helpful. A lovely blonde lady at reception was fabulous also. All staff were fantastic

Chris M.

Customer review rating 4.6/5

Chris M. Business - 11/07/2019 AccorHotels certified review

The service could not have been better, both at reception & the meals. Everything was great from start to finish. The only problem we had were that rooms for our group were spaced out would have preferred them to be closer together as we had younger girls

Couldn't be happier!

Customer review rating 4.6/5

Val Solo - 10/07/2019 AccorHotels certified review

Lovely room and facilities, professional and courteous staff, great dining experiences. Easy booking, easy to locate, the whole experience was excellent. Thank you.

Good service, good rooms.....breakfast could be improved

Customer review rating 4.6/5

Keith C. Families - 10/07/2019 AccorHotels certified review

Really great people , room are good value for money....but the breakfast is slipping in terms of taste....things like mushrooms, tomatoes are tasteless, like you have bought them really cheap somewhere........

A great overall experience

Customer review rating 4.6/5

Jan B. Business - 10/07/2019 AccorHotels certified review

Always love staying at Hills Lodge. Staff are very friendly and helpful. Rooms tastefully decorated and very comfortable. Excellent dining experience

The friendliest, most helpful staff we have ever encountered

Customer review rating 4.6/5

Jenny C. Families - 10/07/2019 AccorHotels certified review

The staff at Hills Lodge and Spa were exceptional. Although the hotel was full booked, every guest was made feel as though they were the only guests there! Chris, the manager over the weekend, seemed to know each guest and went above and beyond to look after them- Including offering a shuttle service to Kellyville!

A convenient location with no fuss and good people looking after us.

Customer review rating 4.6/5

Milton Couples - 08/07/2019 AccorHotels certified review

Always pleased to stay at the hills lodge. We're regular guests and always welcomed back by friendly staff that know us.

Another great stay!

Customer review rating 4.6/5

A. Business - 05/07/2019 AccorHotels certified review

This is my preferred hotel in the Hills area of Sydney. I'm welcomed back like a member of the family, and the rooms are so, so, so comfortable and convenient. I'd never consider staying elsewhere - this is the perfect fit for me.

Clean and comfortable

Customer review rating 4.6/5

Anonymous Business - 05/07/2019 AccorHotels certified review

Friendly staff, clean and comfortable room, dining menu okay, breakfast offerings was standard nothing outstanding, don't like the pod coffee machines.

Mrs

Customer review rating 4.6/5

Elizabeth P. Families - 03/07/2019 AccorHotels certified review

Good but not as good as some other Accor

Just about perfect!

Customer review rating 4.6/5

Ingrid M. S. Couples - 03/07/2019 AccorHotels certified review

With one small exception, the stay was excellent in every possible way. Especially appreciate the front desk (wonderful Darlene and her team!) and the breakfast team in the dining room. Couldn't do enough for us. The exception: bed wasn't made, sheets just scrunched up under quilt. Happened twice, during this stay and our previous stay.

michele M.

Customer review rating 4.6/5

Michele M. Couples - 02/07/2019 AccorHotels certified review

always delighfull

A great place to stay

Customer review rating 4.6/5

Debra Couples - 02/07/2019 AccorHotels certified review

We have stayed here several times and always have a positive experience. We were met by Gabriella who was efficient and friendly. Our room was in a different location from where we usually stay. I am a very light sleeper and usually request a room in a quiet part of the hotel. This room faced Windsor Road and I could hear some road noise. When we went to have a pre dinner drink, I spoke with Darlene and explained my problem to her. Darlene offered to move us but I said that it was ok this time but as we have two more bookings coming up soon I asked that we weren't given a room in this location again. Darlene was very happy to oblige. She asked several times if we were sure that we were happy to stay in the allocated room. Connor served us at the bar and he was very friendly and welcoming. We dined at Nobles and we had a positive experience. Lovely food and great service. I would mention, however, that we purchased a bottle of wine which was brought to our table but we had to pour our own drinks. I thought this was a little strange as we had dined there before and the wine is usually poured for us. Breakfast was lovely and the staff were lovely. Grand Mecure The Hills Lodge is our go to place to stay when we are in Sydney.

Lovely Property, Quiet location Fantastic staff

Customer review rating 4.6/5

Andrew W. Y. Business - 01/07/2019 AccorHotels certified review

Really enjoyed staying at Hills Lodge, Staff were really friendly and helpful especially on the reception desk, excellent location and nice ambience. Will definitely stay again when in the area.

very enjoyable catch up with friends and a great room and meal.

Customer review rating 4.6/5

Steven B. Friends - 26/06/2019 AccorHotels certified review

Good room, meal and breakfast. Staff very helpful

All Good

Customer review rating 4.6/5

Mab Friends - 25/06/2019 AccorHotels certified review

It was just a quick overnight stay as we had an event to go to locally. Room was pleasant and really no issues.

Excellence again

Customer review rating 4.6/5

Robert C. Business - 25/06/2019 AccorHotels certified review

Pure excellence

Mr

Customer review rating 4.6/5

Ralph Business - 25/06/2019 AccorHotels certified review

Check in was easy, staff were polite and helpful. We were able to conduct our business meeting and dinner without any fuss during the stay. Dining room staff were not overly attentive, which allowed us to continue our business over dinner.

The reception is great

Customer review rating 4.6/5

Anonymous Business - 24/06/2019 AccorHotels certified review

I appreciate the help of the reception to reassign another room for me.

the nicest and the best

Customer review rating 4.6/5

Sally Couples - 18/06/2019 AccorHotels certified review

beautiful and returning in july

Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in castle hill