Hotel - Grand Mercure The Hills Lodge
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure The Hills Lodge

4.5/5 549 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • KINGSFORD SMITH
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage
    • Tanning salon (Nearby)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 05:30 - 23:00
    • Opening hours : Week-end 06:00 - 23:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

Our rooms

We offer a variety of rooms starting with our Deluxe & Twin Share, with Disabled access rooms. We also have some self contained Suites, as well as several Superior Rooms & Suites.

  • 97 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 19 family rooms
  • 9 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Manual temperature control
    • Automatic temperature control
    • Shower
    • Bathtub
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 2,287 reviews

Our guest reviews for Grand Mercure The Hills Lodge

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 549 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Kristina S. V. Families - 10/11/2018 AccorHotels certified review
« Wonderful »

My daughter was getting married and the staff were absolutely amazing especially the 2 at reception on the day - Friday 2nd November ! Thank you

Glen M. Couples - 07/11/2018 AccorHotels certified review
« Great room and pleasant staff »

Room was great, staff on the front desk were very good. Food in the restaurant was good but the service in the restaurant let down the overall feel of the hotel. I ordered a beer and it never turned up, was served food without the correct cutlery on the table. Ate desert with a teaspoon as that was all we had on the table. The tea had so many tea leaves we had to scoop them out. We were not offered water and had to ask for it to be bought to the table. We enjoyed our visit very much but considering the great service from the hotel staff the service at the restaurant was a let down

David B. Business - 06/11/2018 AccorHotels certified review
« Clean tidy friendly staff »

Nice room, good service. Restaurant meal was great.

Grant F. Business - 06/11/2018 AccorHotels certified review
« Reliabele and pleasant accomodation, freindly staff and good food. »

Pleasant and efficient.

S. F. Families - 05/11/2018 AccorHotels certified review
« Excellent Hotel, extremely quiet. »

Nice quiet room with very comfortable beds. The breakfast was amazing.

Evelyn Y. Business - 04/11/2018 AccorHotels certified review
« Cocktail event was fabulous in everyway »

I was so impressed with the service and how comfortable the staff made me and my guests feel. A huge thank you to Kristine from events for making it so easy to host my event.

Jason K. Couples - 04/11/2018 AccorHotels certified review
« Very noisy guests next door. Room not ready for early check-in »

The room was not ready for early check-in despite being requested during the Accor telephone booking. Was not told that early check-in was not available prior to arrival. The rooms do not appear to have any sound proofing whatsoever. Children were screaming next door well past midnight. People talking loudly in the corridors and at the downstairs bar.

Anonymous Families - 04/11/2018 AccorHotels certified review
« Very comfortable stay with helpful friendly service »

WE loved our room. The kids enjoyed the pool and the room service was delicious

Keith C. Business - 04/11/2018 AccorHotels certified review
« rooms are good, the dinner menu has some dishes that different and will not appeal to everyone. »

on the night, I looked around in the restaurant, basically everyone looked like they were having salmon, steak or chicken snitty….basic

Jane Couples - 04/11/2018 AccorHotels certified review
« This is probably our favourite hotel in Sydney »

We chose to return after an excellent stay earlier in the year. Again, our room was spacious, clean and welcoming. The service at check-in, check-out, the bar and in the restaurant was very good. We enjoyed our meals at the restaurant. The free underground parking is also a real bonus. A great experience again.

Anonymous Business - 03/11/2018 AccorHotels certified review
« So much to expect, but! »

Nice Hotel, but average in every way. I was not made to feel welcome and there was always an excuse for any request; “I would if I could.....”.

Duncan C. Business - 03/11/2018 AccorHotels certified review
« Excellent and personal service »

Better than expected and thr service was friendly, personal and exceptional

Anonymous Friends - 02/11/2018 AccorHotels certified review
« Big comfy suites »

Good. Customer service was exceptional.

Jannine Families - 01/11/2018 AccorHotels certified review
« Great stay »

Great comfortable beds, nice and quiet. Restaurant and staff were great

Narrae C. Business - 01/11/2018 AccorHotels certified review
« Just like home »

Love coming to the lodge. The staff are brilliant and you feel like a friend each time you walk in. I love the interaction especially when they rremember you and always very welcoming. It is where I choose to stay when in that part of Sydney

Debra Couples - 31/10/2018 AccorHotels certified review
« Always great »

My husband and I stay at the Hills Lodge on a fairly regular basis. Our room is always clean and well maintained. Darlene on reception is a great asset to the company. My only negative comment is more to do with the hotel guest than the hotel. At breakfast on Sunday, one of the guests sneezed loudly, twice into his hands, then proceeded to touch the tongs/spoon to serve himself breakfast. Needless to say, my husband and I left without eating anything further. Not really sure what can be done about the thoughtlessness of some people.

G. M. W. Friends - 31/10/2018 AccorHotels certified review
« Old world comfort with modern luxuries »

From the friendly and professional reception greeting to the warm and smiling farewell it was a wonderful experience.

Kath C. Couples - 31/10/2018 AccorHotels certified review
« Great time start to finish. »

Wonderful front desk staff, very nice big rooms, nice pool area, wonderful food.

David L. Families - 31/10/2018 AccorHotels certified review
« Well done! »

Very comfortable, although temperature gauge for the room could not go below 19 degrees (we are from Melbourne and prefer cooler temperature)

Brian &. M. C. Couples - 29/10/2018 AccorHotels certified review
« As always, the Hotel, staff and dining experience were all WONDERFUL!! »

The room was very comfortable, all of the staff were very helpful and accommodating and the dining was excellent.

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