Hotel - Grand Mercure The Hills Lodge
Grand Mercure Hotel Grand Mercure Hotel

Grand Mercure The Hills Lodge

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4.5/5 527 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

  • WiFi at the hotel
  • Parking
    • Private indoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Massage
    • Tanning salon (Nearby)
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities
    • Basketball facilities (Nearby)
    • Bowling
    • Jogging track (Nearby)
    • Skating rink (Nearby)


  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 05:30 - 23:00
    • Opening hours : Week-end 06:00 - 23:00

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

We offer a variety of rooms starting with our Deluxe & Twin Share, with Disabled access rooms. We also have some self contained Suites, as well as several Superior Rooms & Suites.

  • 97 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 7 family rooms
  • 9 connecting rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Manual temperature control
    • Automatic temperature control
    • High speed transmission line
    • Shower
    • Toilets
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 1,955 reviews

Our guest reviews for Grand Mercure The Hills Lodge

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 527 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 13/02/2018

Such a lovely place, but what made it even better were the staff that worked there.

AccorHotels certified review
Gioia D. D. Couples - 12/02/2018
« Beautiful hotel »

Excellent overall experience. Everything was perfect.

AccorHotels certified review
Simone Business - 12/02/2018
« Great Venue, very accommodating with changes »

Great venue for meetings

AccorHotels certified review
Debbie Y. Business - 09/02/2018
« Very pleasent stay. Friendly services »

Staff are very friendly and helpful. Room is always clean.

AccorHotels certified review
Robin D. Business - 07/02/2018
« Highly recommended »

I regularly stay at the Hills Lodge when I'm in Bella Vista on business and I always have a top class experience. From the superb staff engagement to the amazingly comfy beds I am never disappointed.

AccorHotels certified review
Jennifer P. Families - 06/02/2018
« Wonderful »

Everything we had hoped for

AccorHotels certified review
Alecia W. Families - 05/02/2018
« Great overnight stay with the kids »

Warm welcoming staff. Lovely facilities, gorgeous premises.

AccorHotels certified review
Sharon Families - 04/02/2018
« Great venue »

This is the 3rd time I’ve stayed here and loved it. Great accommodation and staff

AccorHotels certified review
Edward F. Business - 04/02/2018
« Great Stay »

The Hills Lodge is a well run very welcoming hotel, I have been staying here for 20 years plus and is always my first choice when staying in Sydney

AccorHotels certified review
Anonymous Business - 04/02/2018
« Fantastic service, room and meal »

Room service was great, just a hint on your menus for the restaurant. It will be better if the person taking the order to explain what the menu consist. We found out on our first night that not all mains come with either mash/chips/salad or vegie. But overall great experience.

AccorHotels certified review
Charles O. Business - 03/02/2018

It may not be brand new but it is a first class hotel as far as presentation and attitude of the staff (welcoming, warm and friendly)...... The management has done a great job.

AccorHotels certified review
Glenn Business - 03/02/2018
« Everything we needed was readily available. »

Excellent hotel, clean, tidy, friendly helpful staff, nice rooms, great restaurant & bar.

AccorHotels certified review
Kathy Families - 31/01/2018
« met all our needs location and facilities wise. »

Very pleasant stay. We were travelling with a child and requested a suite with a kitchenette and eventually we were happy with the suite we were allocated. The only downside was no lift. The staff in the reception area were very friendly and helpful. Restaurant staff were very professional and attentive and the room attendants serviced our room very well. It was a lovely experience.

AccorHotels certified review
Lindsay Friends - 30/01/2018
« Great quiet location would stay again »

Over all the hotel was great, pleant of parking, friendly staff, amazing building and gardns. The only down side for me was the pillows in the room I stayed where absolutely terrible.

AccorHotels certified review
George B. Business - 28/01/2018

As always the staff and service was excellent! but the rooms are becoming a little dated.

AccorHotels certified review
Colleen H. Families - 26/01/2018
« Main reason for going was to use pool as birthday treat for grandaughter but pool too cold to use for more than few minutes! »

We live locally and have, occassionally in the past, stayed at the Hills Lodge and enjoyed using the swimming pool . On this occassion the only reason we stayed was to use the pool as a birthday treat for my grandaughter! However, on this occassion the pool was too cold to use for more than a few minutes,not only for us but for another guest there also! When we made a complaint to reception, the water temperature was taken and agreed it was cold but we were told 'some people say its too hot!' This hotel STILL advertises 'an outdoor HEATED swimming pool' so I find the temperature of the pool unacceptable and it ruined our stay!

AccorHotels certified review
Richard K. Couples - 26/01/2018
« comfortable well run hotel »

pleasant rest from the heat

AccorHotels certified review
Alexandra O. Business - 25/01/2018
« Mid week indulgence »

Again, we enjoyed the luxurious surroundings and hospitality offered at the hotel. Checking in & out is efficient, our dining experience delightful and our room offers all the amenities we enjoy.

AccorHotels certified review
Joe Business - 25/01/2018
« Satisfying experience »

Service and price was fair. Great bar and restaurant staff

AccorHotels certified review
David R. Business - 22/01/2018
« A grear home away from home experience »

Great accommodation , awesome food second d to none service from a very switched on, committed and dedicated TEAM that do indeed do Malcolm and Accor proud

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