Hotel - Sofitel Guangzhou Sunrich
Sofitel Hotel Sofitel Hotel

Sofitel Guangzhou Sunrich Hotel

4.5/5 1,814 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 747.00 CNY Non member rate
From 747.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • English
    • French
    • Japanese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
    • Sauna
  • Table tennis

Catering

  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 17 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Discover the definition of luxury at this opulent Guangzhou hotel. All rooms are sleek and stylish with Parisian accents and unique design touches, state-of-the-art Bose technology, and spacious bathrooms with rain showers and television mirrors

  • 493 rooms
  • 1 rooms for people with reduced mobility
  • 20 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Cordless telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Direct dial telephone
    • Baby bed
    • High speed transmission line
    • Iron in room
    • Minibar
    • Shower
    • Bathtub
    • Jacuzzi
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 3,029 reviews

Our guest reviews for Sofitel Guangzhou Sunrich

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,814 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Paul R. Business - 05/08/2018 AccorHotels certified review
« My favourite hotel »

I called one day before my booking and asked if I could please have an early check-in as my ticket had changed , they said provided there is an available room I said ok. when I arrived I was told there was no room but I could upgrade 3 levels up it would $100 per night more , I said that is crazy I prefer to wait three hours for my room , after five minutes he came back to me and said there is a room I would only have to upgrade one level up , I said ok.. this means he made a mistake or he lied trying to upsell me . I don't see much benefit being a member .. Some Staff are not as friendly as my previous visit . The hotel itself is beautiful has an amazing smell in the lobby really faultless .

Kelsey Couples - 31/07/2018 AccorHotels certified review
« The staff are very thoughtful. »

I booked for the celebration of my boyfriend’s birthday, and the frontdesk staff upgrade my room and sent a birthday cake for me, it was very thoughtful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kelsey, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Aniska M. Families - 29/07/2018 AccorHotels certified review
« Superior service for the money »

The team at Sofitel treated us like royalty and exceeded our expectations. Amenities are immaculate and facilities are exceptional. Overall our stay was so pleasant that we hardly left the hotel to explore places in Guangzhou.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aniska M., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Business - 27/07/2018 AccorHotels certified review
« everything is amazing except the bedding is not so dry »

i love the hotel, and can't wait to visit again

Our hotel has responded to the review
Our hotel has responded to the review

Dear 赵, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Caecilia C. Couples - 24/07/2018 AccorHotels certified review
« GREAT »

Convinience n very helpfull for all human resource.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CAECILIA C., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Dominic Y. Business - 23/07/2018 AccorHotels certified review
« Room arrangement and room upograded for me. »

Very good and no problems.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dominic Y., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Jimmy Friends - 22/07/2018 AccorHotels certified review
« Nice room »

The delux room is quite large and well-equipped, though my room can not get the view of the tower of Guangzhou. The reception is at the average level.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jimmy, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. We are glad to know you enjoyed the room during the stay with with us. We have shared your comments with our team and your preference to the room view of the Canton Tower has been also remarked in our system. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Haitao Y. Business - 21/07/2018 AccorHotels certified review
« EXCELENCE »

ROOM IS CLEAN, AND BREAKFAST IS GOOD.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAITAO Y., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

M.c. Families - 19/07/2018 AccorHotels certified review
« Great Hotel »

Nice and refined / exceptional attention and professionalism of Mrs.Jade Wu from Club Millesime. She makes you feel like a VIP by the quality of her service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M.C., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Yoyo Solo - 17/07/2018 AccorHotels certified review

Comfy staying and thx for the birthday cake, it was delicious. Will be choosing Sofitel again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Le Y., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask Y. a favour : would Y. be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank Y. again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Jun Friends - 16/07/2018 AccorHotels certified review
« great experience »

great services and good resting environment

Our hotel has responded to the review
Our hotel has responded to the review

Dear jun, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Aloysius C. Couples - 13/07/2018 AccorHotels certified review
« Good »

Great service but smoking detected in non smoking room and in public restrooms

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aloysius C., Bonjour! Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience on your next visit. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Gene Couples - 13/07/2018 AccorHotels certified review
« First Choice in GZ »

Sofitel is my first choice if I have to stay over night in GZ.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gene, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Business - 11/07/2018 TripAdvisor review
« STAY AT SOFITEL GUANGZHOU SUNRICH »

Our stay at Sofitel Guangzhou Sunrich was excellent. We reached early and the staff were cordial, they provided early check in and breakfast for the privilege members!! We were upgraded and the rooms were spacious, luxurious and comfortable. Very well laid out breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kanwaljit K, Bonjour and thank you for your loyalty to be Accorhotels Le Club member and for choosing Sofitel when visiting Guangzhou. It is always a great present from our guest when we can read their satisfaction and we are also delighted to know that you have enjoyed our exclusive offerings to Le Club members. We also appreciate your kind feedback on TripAdvisor and we look forward to welcoming you back soon. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Paweł C. Business - 07/07/2018 AccorHotels certified review
« Superb »

Amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paweł C., Bonjour, 您好!We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Family - 28/06/2018 TripAdvisor review
« comfort hotel »

i love this hotel,staff very helpfull and fast respon.specially Vyonne Yu front desk lady.The welcome drink and the service very good.Love to stay here again because not have chance to eat at restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear m4itrism Bonjour! Thank you for taking the time to review our hotel. We appreciate your kind words, and positive feedback. Your recognition towards Yvonne Yu is a great motivation to herself and the entire team to continually strive to provide more memorable moments for every guest vising our hotel. We hope to see you again soon, and we are looking forward to welcoming you back to enjoy our restaurants. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Mark F. Business - 24/06/2018 AccorHotels certified review
« Perfect »

Very conveniently located, friendly And efficient staff especially on the club lounge floor thank you to Jade for your warm hospitality. Food and beverage selection is very good. Rooms are beautifully appointed With very fast and efficient housekeeping and room service. Short walk up to town to do some shopping. Will be staying my third time next week, thank you once again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark F., Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Nikul Business - 16/06/2018 AccorHotels certified review
« Warm , friendly . Felt like home »

Very friendly staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nikul, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Business - 15/06/2018 TripAdvisor review
« Good hotel but need improve service »

It's good 5 star hotel but 3~4 star service. Staff need improve on they service skill. Room is quite nice and clean. It's quite central location but there is no shop near by hotel, you might need catch the transport for lunch or dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adrian K, Bonjour! We welcome all constructive comments, as it helps us to maintain high standards of quality, service and comfort for our guests. We very much appreciate your kind advice and we are definitely looking into our service skill and making the appropriate corrections to continually improve the quality of our service. Thank you again for taking the time to highlight this and we are hoping to see you back again soon to witness the improvements we have made. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Kenny Business - 14/06/2018 AccorHotels certified review
« Good »

Very good experience. Nice room, comfort bed, good breakfast, convenient location...... A pleasant stay in GZ.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kenny, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Guangzhou Sunrich. It is always a pleasure to receive positive feedback. Your comments have been shared with our team. It is sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also take this opportunity to ask you a favour : would you be so kind to write a review on TripAdvisor for us?TripAdvisor is the world’s largest travel site, helping over 60 million visitors every month plan the perfect trip. Please click the link as below to start your review of Sofitel Guangzhou Sunrich, https://www.tripadvisor.com/Hotel_Review-g298555-d19…-Reviews-Sofitel_Guangzhou_Sunrich-Guangzhou_Guangdong.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mingka Li Director of Guest Experience Sofitel Guangzhou Sunrich

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 747.00 CNY Non member rate
From 747.00 CNY Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates