Hotel - Sofitel Philippine Plaza Manila
Sofitel Hotel Sofitel Hotel

Sofitel Philippine Plaza Manila Hotel

4.0/5 5,321 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi access (Paying)
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • NINOY AQUINO INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Thermal Spa
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Tanning salon
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Outdoor playground for children
  • Golf
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Other sports activities
    • Billiards/Snooker (Paying)
    • Boules/petanque
    • Jogging track

Catering

  • Breakfast
  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 17 meeting room(s)
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

Lagoon swimming pool, tropical gardens in 12-acres with aqua golf, mini golf, tennis and petanque courts and jogging trail. Le Spa and SoFit center open 24 hours. Gymboree and outdoor playground for superb recreation and sports activities.

  • 609 rooms
  • 248 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 24 family rooms
  • 84 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • Baby bed
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Automatic temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

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4.4/5 AccorHotels Rating 13,898 reviews

Our guest reviews for Sofitel Philippine Plaza Manila

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,321 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Family - 15/07/2018 TripAdvisor review
« a recent staycation »

The service was above average since the staff were very accommodating to my needs and concerns. They brought what I requested to my room. The room was very clean when I checked in. The location is a bit far from the nearest mall since you will need to use transportation to go and return to the hotel. Even though my experiences was a very positive one, I noticed that the fixtures of the rooms and bathrooms are a little bit dated since some of them needed upgrading to modernize them. The service also could also have improvement since we may not have the fruits in the room when we checked in. The service at spiral restaurant could also have a little improvement since it was a little hard to get the attention of the servers during dinner time even though there were a lot of clients to attend to. Thus, my rating.

Steve Couples - 11/07/2018 AccorHotels certified review
« Breakfast was fantastic and so were the staff »

Great breakfast the staff are extremely polite and friendly and check in people at the counter are very friendly, compared to other hotels your gym is the most disappointing i am sorry to say i train 5 days a week so a good gym is important to me, you need more equipment and more space, but i will continue to stay at your hotel because it is great value for money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear steve, Bonjour Mabuhay! We truly appreciate you taking your time in letting us know about your recent experience here in Sofitel Philippine Plaza Manila. It is indeed our commitment to provide an excellent service as what our brand is known for. We are pleased to hear that we have been meeting, if not exceeding, your expectations. I will be a delight to welcome you back anytime soon! Cheers! Michelle Olea Quality Manager

Ruby Families - 11/07/2018 AccorHotels certified review
« Good »

Overall it was good however we had an incident in which we requested for extra chairs due to an event and it was not delivered after an hour

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ruby, Bonjour Mabuhay! Thank you for sending us your detailed experience regarding your recent stay here in Sofitel Manila as we make every effort to maintain high quality standards. We regret to know of the inconvenience you encountered during your event. Rest assured that we will discuss this with the team to prevent recurrence of the matter. We are looking forward to create memorable experiences with you! Yours truly, Michelle Olea Quality Manager

Georgia S. Business - 11/07/2018 AccorHotels certified review
« Beautiful meal »

Always lovely, however rooms a bit tired

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Georgia S., Wow! It is flattering to know that you had a magnifique experience. It is our commitment to provide only the finest of service that is due to our valued guests, like you. Your comments will be shared with the whole team as an inspiration in continuing the excellent service that the Sofitel brand is known for. We are looking to welcome you back. Will you be back soon? Cheers! Michelle Olea Quality Manager

Anonymous Families - 11/07/2018 AccorHotels certified review
« Staff excellent »

Sliding door lock for balcony broken . Needs replacement for future guests . It was fixed when we requested for it but it will still be loose eventually.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Bonjour Mabuhay! Thank you for sending us your detailed experience regarding your recent stay here in Sofitel Manila as we make every effort to maintain high quality standards. Rest assured that Sofitel Philippine Plaza Manila already has an on-going refreshment project for both public areas and guest rooms to be able to meet guests' expectations. We are looking forward to create memorable experiences with you! Yours truly, Michelle Olea Quality Manager

Andreas R. Business - 11/07/2018 AccorHotels certified review
« Great Hotel, amazing Club floor »

I had a great time at the Sofitel Manila, a big compliment to the club floor staff especially the manager. Outstanding service and I am looking forward to stay with you soon again. Just to much childern where there which Was nit very positive...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andreas R., Bonjour Mabuhay! Thank you for taking the time to answer this Guest Satisfaction Survey and for giving us a good score. We truly appreciate guest feedback as it helps us determine the things we need to improve and maintain. It is a delight to know that you were fully satisfied with your recent visit here in Sofitel Philippine Plaza Manila. Your words of appreciation to the warm hospitality of our ambassadors will certainly be shared with them as an inspiration. Again, thank you so much for your patronage and we wish to be of service to you again soon. Cheers! Michelle Olea Quality Manager

Anonymous Families - 11/07/2018 AccorHotels certified review
« The hotel staff was helpful and we really felt welcome. »

The hotel staff was helpful and we were accorded the utmost attention. The service provided was prompt from the checking-in process and also the request for assistance on our luggage since we had 4 large suitcases in tow. We ordered in-room breakfast and the hotel kitchen was prompt on delivery. We had a few issues though with the room itself. The rain shower head was not operating and there were signs of mildew on the tiles and around the underside of the lavatory sink.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest Bonjour Mabuhay! Thank you for your honest and personal feedback. It is a delight to hear from you regarding your recent visit here in Sofitel Manila. I am happy to know that you specifically liked how we quickly responded to your requests. On the other hand, I regret that we fell short in meeting your expectations on the room. This will be rectified right away. I am looking forward to welcome you back in the near future. Yours truly, Michelle Olea Quality Manager

Eunice Couples - 11/07/2018 AccorHotels certified review
« Excellent stay »

All the staff were polite and courteous. The room is spacious and bed is comfortable. The breakfast buffet is oustanding.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eunice, Bonjour Mabuhay! I am happy to receive such wonderful feedback from you regarding your recent stay here in Sofitel Manila. Your appreciation to our facilities, food, and service is highly valued. This will definitely be relayed to the whole Sofitel Manila team to encourage them more to provide the quality of service that the Sofitel Brand is known for. We are looking forward to see you again soon! Cheers! Michelle Olea Quality Manager

Family - 11/07/2018 TripAdvisor review
« Good but could be great »

Well our Airport pick up was a mess. Lady doing make up no name badge walked 4 times in front of airport desk no one paged med.And during my check in when I was telling the lady the same her response was

Our hotel has responded to the review
Our hotel has responded to the review

Dear proxywizard, Bonjour Mabuhay! We regret to know that we fell short in meeting your expectations upon your arrival at the airport. Rest assured that this will be shared with the team to avoid recurrence of the matter. We hope that this will not mar your impression with us and we we wish to see you again soon. Sincerely, Michelle Olea Quality Manager

Rhanee D. R. Families - 10/07/2018 AccorHotels certified review
« Superb »

We all enjoyed on our short stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rhanee d r., Bonjour Mabuhay! Thank you for taking the time to answer this Guest Satisfaction Survey and for giving us a good score. We truly appreciate guest feedback as it helps us determine the things we need to improve and maintain. It is a delight to know that you were fully satisfied with your recent visit here in Sofitel Philippine Plaza Manila. Again, thank you so much for your patronage and we wish to be of service to you again soon. Cheers! Michelle Olea Quality Manager

Anonymous Business - 10/07/2018 AccorHotels certified review
« Extremely Satisfied »

All staff were accommodsting and polite. The best place for staycation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Bonjour Mabuhay! It is always a delight to receive appreciation and praises from our guests. We strive to provide only the best and finest products and services in order to exceed guest expectations. Your comfort and satisfaction is our priority and we are thrilled to know that you enjoyed your stay with us and the food in our outlets. All of your kinds will be provided to encourage all our ambassadors to strive for excellence. We are looking forward to be of service to you again soon! Cheers! Michelle Olea Quality Manager

T. K. Couples - 10/07/2018 AccorHotels certified review

Nice place but id like to suggest put bidet on your toilet. Thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear k. T., Bonjour Mabuhay! Thank you for sending us your detailed experience regarding your recent stay here in Sofitel Manila as we make every effort to maintain high quality standards. Rest assured that Sofitel Manila already has an on-going refreshment project for both public areas and guest rooms to be able to serve you better. We are looking forward to create memorable experiences with you! Yours truly, Michelle Olea Quality Manager

Rose A. B. Couples - 10/07/2018 AccorHotels certified review
« Sofitel is LOVE »

Thank you for always making us feel so important.. thank you for the warm welcome and hospitality.. sofitel is really love..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rose ann B., Bonjour Mabuhay! We truly appreciate you taking your time in letting us know about your recent experience here in Sofitel Philippine Plaza Manila. It is indeed our commitment to provide an excellent service as what our brand is known for. We are pleased to hear that we have been meeting, if not exceeding, your expectations. I will be a delight to welcome you back anytime soon! Cheers! Michelle Olea Quality Manager

Julieta B. A. Business - 10/07/2018 AccorHotels certified review
« I am Satisfied with the food and services offered. »

The room has a good view of the Manila Bay, clean and comfortable. The food at the buffet breakfast are varied and delicious, staff are and prompt. the conference venue are a little bit colder for me but it is spacious and the audio is clear.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julieta B. A., Bonjour Mabuhay! I am happy to receive such wonderful feedback from you regarding your recent stay here in Sofitel Manila. Your appreciation to our facilities, food, and service is highly valued. This will definitely be relayed to the whole Sofitel Manila team to encourage them more to provide the quality of service that the Sofitel Brand is known for. We are looking forward to see you again soon! Cheers! Michelle Olea Quality Manager

Anonymous Families - 10/07/2018 AccorHotels certified review
« It was a nice experience »

staff were courteous and very accommodating. Breakfast buffet was okay but it would be nice if some of the food be refilled in a timely manner so as not to keep guests waiting. It takes time to request for coffee/hot chocolate. No sugar/jams available on most of the tables, you have to ask for it which took a lot of time (if they remember it).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Bonjour Mabuhay! Thank you for sending us your detailed experience regarding your recent stay here in Sofitel Manila as we make every effort to maintain high quality standards. I am happy to take note of your feedback about your experience in Spiral. This will be discussed with the team to be able to serve you, and our future guests, better. We are looking forward to create memorable experiences with you! Yours truly, Michelle Olea Quality Manager

Jiwoung R. Friends - 10/07/2018 AccorHotels certified review
« Coudnt be better~ »

All things were fantastic from the check-in, escorted to room, housekeeping daily, and checked out. Ficilites are nice especially swimming pool but one thing hoped to be better about gym. Its small and just few machines are there. No doubt that service of sofitel manila were awesome again~

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Jiwoung R., Wow! It is flattering to know that you had a magnifique experience. It is our commitment to provide only the finest of service that is due to our valued guests, like you. Your comments will be shared with the whole team as an inspiration in continuing the excellent service that the Sofitel brand is known for. We are looking to welcome you back. Will you be back soon? Cheers! Michelle Olea Quality Manager

Ann G. D. Friends - 10/07/2018 AccorHotels certified review
« Everything's great! »

We had the best time staying in Sofitel. We initially had some trouble with our booking via third party and the efficient ROXANNE from Reservations assisted me in amending the booking. She understood the situation and was very considerate. Loved how everyone at the Club Lounge was so helpful, too. We moved to a new room and couldn't ask for more. This is why Sofitel is long-time favorite! Merci!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ann Gilvirae D., Bonjour Mabuhay! The scores you have given us indicated that we have met your expectations in every aspect of your stay here in Sofitel Philippine Plaza Manila. I truly appreciate your comments for Roxanne who exerted a little effort in making your stay a memorable one. Should there be anything I can help you with, please do not hesitate to reach out to me. Cheers! Michelle Olea Quality Manager

Analie E. D. J. Families - 10/07/2018 AccorHotels certified review
« Fabulous !!! Great !!! »

very cool and relaxing too refreshing !!! I love the food !!! the pool side view site seeing waiting the sunrise up and sunset down its great very romantic love it .

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANALIE E. DE J., Bonjour Mabuhay! Guest satisfaction has always been one of our top priorities and we are happy to know that we have been meeting, if not exceeding, your expectations. Your kind words will surely be shared to the whole team to keep everyone motivated in providing an excellent service expected from them. It is a pleasure hearing from you and we hope to see you again. Cheers! Michelle Olea Quality Manager

Roman Friends - 10/07/2018 AccorHotels certified review
« Overall a good stay »

Was upgraded to a Luxury room upon check-in (which was great!). Room was clean and comfortable. Hotel is rather dated and some rooms are undergoing renovation. Service was OK, requests were promptly attended to but upon check-in, had to ask for Le Club Accor Silver benefits (i.e. welcome drinks). Breakfast at Spiral was awesome. Overall a good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roman, Bonjour Mabuhay! It is always a delight to receive appreciation and praises from our guests. We strive to provide only the best and finest products and services in order to exceed guest expectations. Your comfort and satisfaction is our priority and we are thrilled to know that you enjoyed your stay with us and the food in our outlets. All of your kinds will be provided to encourage all our ambassadors to strive for excellence. We are looking forward to be of service to you again soon! Cheers! Michelle Olea Quality Manager

Anonymous Couples - 10/07/2018 AccorHotels certified review
« Great Wedding Anniversary Stay »

Our stay is great. The staff were accommodating. The place and food are something to go back. We had a great Anniversary in our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Valued Guest, Wow! It is flattering to know that you had a magnifique experience. It is our commitment to provide only the finest of service that is due to our valued guests, like you. Your comments will be shared with the whole team as an inspiration in continuing the excellent service that the Sofitel brand is known for. We are looking to welcome you back. Will you be back soon? Cheers! Michelle Olea Quality Manager

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