Hotel - Sofitel Philippine Plaza Manila
Sofitel Hotel Sofitel Hotel

Sofitel Philippine Plaza Manila Hotel

4.0/5 5,626 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 6300.00 PHP Non member rate
From 6300.00 PHP Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI access (Paying)
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Air Conditioning
  • NINOY AQUINO INTL AIRPORT
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Thermal Spa
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Sauna
    • Tanning salon
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Outdoor playground for children
  • Golf
    • Golf
    • Golf course 18 holes
    • Golf course 9 holes
    • Golf practice facilities (Paying)
    • Golf lessons
  • Tennis  (Nearby)
    • Outdoor tennis court (Nearby)
    • Tennis (Nearby)
  • Other sports activities
    • Billiards/Snooker (Paying)
    • Boules/petanque
    • Jogging track

Catering

  • Breakfast
  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 17 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Lagoon swimming pool, tropical gardens in 12-acres with aqua golf, mini golf, tennis and petanque courts and jogging trail. Le Spa and SoFit center open 24 hours. Gymboree and outdoor playground for superb recreation and sports activities.

  • 609 rooms
  • 248 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 24 family rooms
  • 84 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • Baby bed
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Automatic temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Minibar
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 16,547 reviews

Our guest reviews for Sofitel Philippine Plaza Manila

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 5,626 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 19/02/2019 TripAdvisor review
« Trip back home »

The view is fantastic. Comfy pillows and bed. Though first night we saw bugs and hair in the bed. Restaurant service was fine. Though the cake I ordered was stale. Spoke to staff and they dont say anything about it. Tried the le spa, the masseus I had is not that good compare to other spa. Overall stay was okay.

Solo travel - 17/02/2019 TripAdvisor review
« Delivered as Booked. »

Very good service, Staff is always helpful. Especially concierge staff and especially Mr Cannon Capiral contributed significantly to success of Manila trip. Spa, restaurants and leisure facilities are recommendable. Good place to stay with family over the weekend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Schroer-Berlin, Bonjour Mabuhay! We are flattered to receive your positive feedback regarding your marvelous stay with us. Sofitel Philippine Plaza Manila is a 5 star luxury hotel by the bay, with a resort type setting where you could experience the leisure of relaxation. It is great to know that you enjoyed our stay with us, and you were very delighted with our different facilities. relaxing and rejuvenating services of Le Spa truly refreshes the mind and body. Thank you very much for choosing to stay with us, we are looking forward to welcome you back again. Rest assured that this will be shared with Cannon to serve as motivation. Sincerely, Michelle Olea Dir. of Guest Experience

Yna I. Couples - 15/02/2019 AccorHotels certified review
« AWESOME »

We had our honeymoon at sofitel and it was a perfect relaxation stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yna I., Bonjour Mabuhay! We truly appreciate you taking your time in letting us know about your recent experience here in Sofitel Philippine Plaza Manila. It is indeed our commitment to provide an excellent service as what our brand is known for. We are pleased to hear that we have been meeting, if not exceeding, your expectations. It will be a delight to welcome you back anytime soon! Cheers! Michelle Olea Guest Experience Director

Ali Friends - 15/02/2019 AccorHotels certified review
« Excellent »

Excellent location . Excellent breakfast . Nice sataff and very helpful . Quite and unique place . Just need little look to furniture and refreshing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ali, Bonjour Mabuhay! We are delighted to know of the details on your previous stay here in Sofitel Philippine Plaza Manila. It saddens us to hear that you were not fully satisfied with the condition of the room. Rest assured that all of our guest rooms are already scheduled to be refreshed. This will also be communicated with the concerned manager for appropriate actions. Should you wish to go back to our hotel, please do not hesitate to contact us as we would be more than happy to assist. Sincerely, Michelle Olea Guest Experience Director

Anonymous Business - 15/02/2019 AccorHotels certified review

The actual check in registration was disappointing! We have to wait for so long when we were already pre-booked by our travel agent. We had a Dealers Conference at your hotel consisting of about 80 guests for a 3ay 2night event.

Mih Families - 14/02/2019 AccorHotels certified review
« Nothing special »

The housekeeping took ages to deliver something or did not turn up at all! Not expected from a resort hotel like Sofitel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mih, Bonjour Mabuhay! We apologize for the inconvenience caused by the delay on service during your previous stay here in Sofitel Philippine Plaza Manila. Rest assured that we have already discussed this with the concerned manager for preventive measure and to avoid recurrence. It is our hope that this will not mar your confidence in Sofitel Manila as we are committed in providing excellent service to our guests. We hope to have another chance to show you what the Sofitel brand is really known for. Sincerely, Michelle Olea Guest Experience Director

William J. W. Couples - 14/02/2019 AccorHotels certified review
« Extremely satisfied »

Fantastic, very friendly staff, huge room and clean. The food was spectacular.awesome view!

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour William james w., Wow! It is flattering to know that you had a magnifique experience. It is our commitment to provide only the finest of service that is due to our valued guests, like you. Your comments will be shared with the whole team as an inspiration in continuing the excellent service that the Sofitel brand is known for. We are looking to welcome you back. Will you be back soon? Cheers! Michelle Olea Guest Experience Director

Rsisaac Business - 14/02/2019 AccorHotels certified review
« Sofitel Philippine Plaza stay »

Had a very pleasant stay at this hotel. Warm staff, very good service. "Best pool ever" and 'nice speed with free wifi" according to my 9 y/o nephew. Very good selection with the breakfast whatever your fancy whatever cuisine, you could easily over eat or choose to eat healthy and with right proportions. The executive club is a nice place also to enjoy and do a little work with a view. The sunsets by the pool-- superb, the frustrations and stress I may get during the day melts away. The Le Bar staff helped us "celebrate the birthday " dinner with my 86 y/o aunt. We did not plan at all, she just blurted out she will be 86 in couple days. Did not expect a big piece of cake to share with 4 people from the kitchen as well. That was a perfect night for my aunt. She loved how the the cowboy steak was prepared (tho for me it was a little over done- who cares, it was for her to enjoy). Strategically, it is close and easy to get to the airport, far away enough from the city noise and if you like shopping they have shuttles to take you or just take a taxi/uber/grab. As for business if they can come to you, have them meet you.

Joyce B. Families - 14/02/2019 AccorHotels certified review
« Great for family holidays! »

The room was spacious, enough to accommodate couple with children. The pool is great too, just that a little cold for infant to swim. The view from our room is fantastic!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joyce B, Bonjour! Wow! What a delight to know that you were able to enjoy most of our amenities here in Sofitel Philippine Plaza Manila. We would like to make our guest feel that they do not need to get out of the hotel to make the most out of their stay. Should your plans direct you back here, please do not hesitate to contact us as we would love to extend assistance. Sincerely, Michelle Olea Guest Experience Director

Dr E. S. Families - 14/02/2019 AccorHotels certified review

All round great Kindly see my trip advisor report too

Our hotel has responded to the review
Our hotel has responded to the review

Bonjour Dr Eliya s., It is our privilege to receive a good rating from you. I hope you could share some more details about your previous stay so we can share it to the rest of the team. By the way, will you be back soon? We are excited to welcome you again. Kind regards, Michelle Olea Guest Experience Director

Gerardo C. J. Couples - 13/02/2019 AccorHotels certified review
« It was a comfortable and relaxing experience. »

The staff were very helpful and friendly. The environment was clean, relaxing and very comfortable. The food was great. However the television inside the room kept on resetting itself while we were watching a movie. Nevertheless, a technician immediately came after I complained the problem at the front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gerardo C J., Bonjour Mabuhay! We are delighted to know of the details on your previous stay here in Sofitel Philippine Plaza Manila. It saddens us to hear that you were not fully satisfied with the television on the room. Rest assured that all of our guest rooms are already scheduled to be refreshed. This will also be communicated with the concerned manager for appropriate actions. Should you wish to go back to our hotel, please do not hesitate to contact us as we would be more than happy to assist. Sincerely, Michelle Olea Guest Experience Director

Chae S. Families - 13/02/2019 AccorHotels certified review
« it takes a long time to check in »

Clean, neat and serviceable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chae s., Bonjour Mabuhay! Thank you for sending us your detailed experience regarding your recent stay here in Sofitel Manila as we make every effort to maintain high quality standards. I am happy to take note of your feedback regarding the time that the check-in process consumes to be able to serve you, and our future guests, better. We are looking forward to create memorable experiences with you! Yours truly, Michelle Olea Guest Experience Director

J G. Solo - 13/02/2019 AccorHotels certified review
« Mrs »

As usual you have very friendly and helpful staff, that's why I came back to your hotel :-)

Our hotel has responded to the review
Our hotel has responded to the review

Dear J G., Bonjour Mabuhay! Thank you for taking the time to answer this Guest Satisfaction Survey and for giving us a good score. It is a delight to know that you were fully satisfied with your recent visit here in Sofitel Philippine Plaza Manila. Your words of appreciation to the warm hospitality of our ambassadors will certainly be shared with them as an inspiration. Again, thank you so much for your patronage and we wish to be of service to you again soon. Cheers! Michelle Olea Guest Experience Director

Jonathan I. Friends - 13/02/2019 AccorHotels certified review
« My overall experience was great »

My stay at Sofitel gave me a great experience but the temperature of the Aircon in my room was a little bit not okay. Its kinda warm temperature. But over all it was indeed a great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jonathan I., Bonjour Mabuhay! We are delighted to know of the details on your previous stay here in Sofitel Philippine Plaza Manila. It saddens us to hear that you were not fully satisfied with the condition on the room. Rest assured that all of our guest rooms are already scheduled to be refreshed. This will also be communicated with the concerned manager for appropriate actions. Should you wish to go back to our hotel, please do not hesitate to contact us as we would be more than happy to assist. Sincerely, Michelle Olea Guest Experience Director

Dr. F. N. Solo - 13/02/2019 AccorHotels certified review
« The service by the staff outshined all the other small inadequacies. »

This is the first time I have stayed at Sofitel. I usually stay at the Marriott across NAIA before my trip back to the States. I was pleasantly surprised by the warm greetings and excellent attention to detail to my one-night stay. I would like to personally give kudos to CJ Ruperto (aka "CJ" or "Rupert"). He personally visited me in my room after giving me an upgrade, just to see if the room was satisfactory. He has excellent customer service skills and a very accommodating attitude. Please give my thanks and praise to him.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dr. Fralmer N., Bonjour Mabuhay! The scores you have given us indicated that we have met your expectations in every aspect of your stay here in Sofitel Philippine Plaza Manila. I truly appreciate your comments for Rupert who exerted a little effort in making your stay a memorable one. Should there be anything I can help you with, please do not hesitate to reach out to me. Cheers! Michelle Olea Guest Experience Director

Merle G. R. Families - 13/02/2019 AccorHotels certified review
« Improvement for accor plus service »

We enjoyec our stay, from the room to the complimentary drink and snack down to the spirals buffet. However we were quite disappointed with your priority check in for accor plus members. Had to wait for a long time so decided to go to the regular line which was fast. Also accor plus benefits are limited even if it wasnt a holiday (checked in feb 3-4) which wasnt chinese new year yet. Could not use our accor plus benefits in full. Late check out granted only for one of the 2 rooms we booked. Wouldve appreciated if the other room could at least been extended to 1 hr. It was my parents 53rd anniv so we wanted to stay longer.

Sheila T. Families - 13/02/2019 AccorHotels certified review
« Great Stay »

Always a good time staying at Accor Hotels. Booked the same day and was received warmly!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheila T, Bonjour Mabuhay! We truly appreciate you taking your time in letting us know about your recent experience here in Sofitel Philippine Plaza Manila. It is indeed our commitment to provide an excellent service as what our brand is known for. We are pleased to hear that we have been meeting, if not exceeding, your expectations. It will be a delight to welcome you back anytime soon! Cheers! Michelle Olea Guest Experience Director

Elizabeth B. Couples - 13/02/2019 AccorHotels certified review
« Great and Awesome Stay! »

We had a good time with our 2 night stay. We enjoyed the chinese new year celebration. Good buffet food at the Spiral. Definitely we will come back on our next visit to the Philippines.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth B., Bonjour Mabuhay! I am happy to receive such wonderful feedback from you regarding your recent stay here in Sofitel Manila. Your appreciation to our facilities, food, and service is highly valued. This will definitely be relayed to the whole Sofitel Manila team to encourage them more to provide the quality of service that the Sofitel Brand is known for. We are looking forward to see you again soon! Cheers! Michelle Olea Guest Experience Director

Marita Couples - 13/02/2019 AccorHotels certified review
« Chinise new year in Manila »

As it was expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marita, Bonjour Mabuhay! Guest satisfaction has always been one of our top priorities and we are happy to know that we have been meeting, if not exceeding, your expectations. Your kind words will surely be shared to the whole team to keep everyone motivated in providing an excellent service expected from them. It is a pleasure hearing from you and we hope to see you again. Cheers! Michelle Olea Guest Experience Director

Family - 13/02/2019 TripAdvisor review
« Staycation Feb 2019 »

No available extra bed :( The receptionist said they only have 30max extra bed and prioritize those who reserve prior booking. They shld've allot a % for actual booking each day. Overall, the bldg, carpet, paints needs an overhaul

Our hotel has responded to the review
Our hotel has responded to the review

Dear arabellasantos, Bonjour Mabuhay! Thank you for sharing your personal thoughts about your recent visit here in Sofitel Philippine Plaza Manila. Our valued guest's comments are greatly acknowledged as it points out our best practices and areas to improve. We are already having a refurbishing and refreshment project for all of our guest rooms and public areas to be able to meet all of our guests, and future guests, satisfaction. It will be a pleasure to welcome you back in the near future. Sincerely, Michelle Olea Dir. of Guest Experience

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 6300.00 PHP Non member rate
From 6300.00 PHP Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates