Hotel - Sofitel Philippine Plaza Manila
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Sofitel Hotel

Sofitel Philippine Plaza Manila Hotel

CCP Complex Roxas Boulevard  Pasay City 
1300  MANILA
PHILIPPINES

4,873 reviews
TripAdvisor Rating Based on 4,873 reviews
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From 6750.00 PHP Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms (Paying)
    • Wheelchair access
    • Accessible bathroom
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Outdoor playground for children
  • Air Conditioning
  • NINOY AQUINO INTL AIRPORT
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Beauty salon (Paying)
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Tanning salon
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years (Paying)
    • Children's Club for 3 to 6 years (Paying)
    • Outdoor playground for children
  • Golf
    • Golf (Paying, Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf course 9 holes (Paying, Nearby)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying, Nearby)
  • Tennis
    • Outdoor tennis court (Paying)
    • Tennis (Paying)
  • Other sports activities
    • Billiards/Snooker (Paying)
    • Boules/petanque
    • Jogging track

Catering

  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 17 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Lagoon swimming pool, tropical gardens in 12-acres with aqua golf, mini golf, tennis and petanque courts and jogging trail. Le Spa and SoFit center open 24 hours. Gymboree and outdoor playground for superb recreation and sports activities.

  • 609 rooms
  • 248 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 24 family rooms
  • 84 connecting rooms
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Spa/Jacuzzi in bathroom
    • Safe deposit box in room
    • Free in-room mineral water
    • Data port in room
    • Telephone
    • TV with VCR
    • Opening windows
    • Remote control TV
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Automatic temperature control
    • Web TV
    • Pay per view channel(s)
    • Fax machine
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 10,270 reviews

Our guest reviews for Sofitel Philippine Plaza Manila

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 4,873 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Friends - 19/09/2017
« Very nice »

The staff was very attentive and the facilities were maintained & safe.

AccorHotels certified review
Florencio P. L. J. Families - 19/09/2017
« Swift and comfy. »

First time that our room was upgraded. Keys are ready since I checked in online. Faster check out as well. My family enjoyed the facilities and amenities.

AccorHotels certified review
Ski Business - 19/09/2017
« All is very good. »

Overall is very good, especially staffs are very friendly and helpful with great service minds.

AccorHotels certified review
Grace Families - 19/09/2017
« Not the kind of service we expected »

I had high expectations for Sofitel since it is a 5 star hotel. However, the service and the rooms was a disappointment. 1.) Warmth in service was lacking. I can only recall the one person who was genuinely eager to serve. The attendant manning the elevators on Sept 15, around 5:30-8pm who graciously helped us when we lost our room keys. 2.) Service at LeBar on September 15, around 8-11pm was completely disappointing. We requested for 2 glasses of water but it never came. Had to follow it up several times until I got so exasperated and went to the bar to get the water myself. The staff was not even apologetic. This was so unacceptable since the bar was not even full. 3.) Service at Spiral on September 17 breakfast - we requested for a high chair from the crew but again, it never came. We can understand if all the high chairs were being used but they could at least inform us that if they could not provide us with one. The table setting was also incomplete. There were no tissues/table napkins. They were simply unattentive. 4.) The room was not clean when we checked in. It is ok with us that it was old but we were expecting that at least, it would be clean.

AccorHotels certified review
Than H. T. Solo - 19/09/2017
« The most expensive Breakfast and Taxi price »

I am yearly regular customer in Sofitel Hotel,since last few years, Hotel setting and overall house keeping are Ok but Taxi service from Bell counter is almost TRIPLE ( of meter taxi ) and Holiday Breakfast price 2180 PHP is the most expensive breakfast in South East Asia 5 star hotels...

AccorHotels certified review
Connie Families - 18/09/2017

The waiting hrs to check-in/out took so long. The bill we got had an overcharge of 1,500++ from Spiral which was reversed after complaint. Some parts of the rooms given to us were dusty and with unpleasant smell. Hopefully we get a better room on our next visit. On the positive note, the staff are polite and the room services are ok (requests are promptly attended to). My family esp the kids enjoyed the pool and we loved the view. The Zumba session by the pool is a great idea! The food offered at Spiral during our breakfast, as always is overwhelming and my family enjoyed them. The staff were all pleasant and accomodating. Thank you

AccorHotels certified review
Rommel D. G. Business - 18/09/2017
« Below my expectation »

The 3 nights spent was ok, the Spiral was great, breakfast was very good. But on the first night Brian st the front desk gave us room no 323 which has a damp and foul smelling carpet. The shiwer area is dirty which black specks on the tile walls. This is not what I expect from a 5 star hote. I hope you can get your acts together or hou will loose your face.

AccorHotels certified review
John Business - 18/09/2017
« Marvelous »

Very nice

AccorHotels certified review
Cza A. Families - 18/09/2017
« Perfect Bed Weather during typhoon Maring »

Staying at Sofitel on my hubby's bday was a good choice despite the typhoon maring weather. Its facilities are enough to make it special, we had a great breakfast, lots of food choices for our picky toddlers and hubby was still able to have fun with his kids at the pool & kids play area. Plus the personal birthday greetings (w/ yummy cookies!) from Armilette & Nikka of Guest Services was highly appreciated. Will come back for sure and we hope it will be a better weather next time we visit. Thank you!

AccorHotels certified review
Adrian Business - 17/09/2017
« Very comfortable stay with friendly and welcoming staff. »

Room was very comfortable, staff in executive lounge and restaurants looked after us well. Experience at the pool was not of the same high standard and being forced to wear wristbands made us feel like day trippers rather than welcome guests.

AccorHotels certified review
Willie P. Friends - 17/09/2017
« It meets the expectation »

Acceptable

AccorHotels certified review
Garry J. C. Families - 17/09/2017
« It was another enjoyable experience for me and my family »

Improvements in the pool for kids is very nice. The kids loved it. In the next occasion, it is possible to select the preferred room location online (i.e. pool side or city side facing Manila area). It's always a struggle to get one or more rooms on this preferred locations during the check-in process.

AccorHotels certified review
Romulo A. Families - 17/09/2017

It was okay but I noticed that the carpet is kinda old and needs cleaning or perhaps replacement. The hallway is kinda hot too.

AccorHotels certified review
Sheila L. Business - 17/09/2017

It is always good to stay at Sofitel Manila!!

AccorHotels certified review
Arthur C. B. Families - 17/09/2017
« Very enjoyable and relaxing stay at Sofitel Philippine Plaza »

I really enjoyed and very satisfied with my recent stay in Sofitel together with my family and my colleagues in Shell. Our Team Away Day (Teambuilding) was very memorable due to the very good arrangement of our schedule and event. The crew and staffs of Sofitel were very accommodating to all of us during our stay. My family do enjoy too the food and drinks at the breakfast buffet at the Spiral. Looking for more events to happen in your hotel.

AccorHotels certified review
Thalia S. Families - 17/09/2017

Our family had fun and we're very comfortable staying at your hotel. One of the managers sent me some treats when she heard my daughter and I got sick.

AccorHotels certified review
Leonardo B. Couples - 16/09/2017
« Marine Chief Engineer »

It's a memorable experience with excellent hotel staff services, very nice Food and a place to stay like home.

AccorHotels certified review
Robert S. Families - 16/09/2017
« Not up to Par »

From the time my family arrived there were small problems. The biggest complaint I have is the fact the hotel knew there was a mining conference during my stay and the potential conflict surrounding it. On the 3rd day of my stay the hotel security allowed protesters to enter the lobby me and my family and cause my family and I concerns. It was a frightful situation. Then trying to hail a taxi was unsuccessful. There was also the miss-representation of the food club which caused me to pay more for food than the total hotel bill. Other problems...the AC in room not working twice, requesting towels took over 3 phone calls to get them delivered over a 1 hour period and the floor not being vacuumed during my stay unless I had to request it. I will never stay with your hotel again, nor recommend it.

AccorHotels certified review
Hbpr Business - 16/09/2017
« HBPR »

Have stayed several time before. Excellent experience, staff always very helpful and hope to visit again.

AccorHotels certified review
Amnaj Business - 16/09/2017
« Great ! Over an Expectation »

Superb ! In line buffet n services.

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