Novotel Suites Clermont Ferrand Polydome Hotel 4 stars

TripAdvisor rating 4.5/5 925 reviews
Novotel Suites Clermont Ferrand Polydome
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Room 1

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Hotel extras

  • 5 minutes' walk from the Coopérative de Mai concert hall

  • 5 minutes' walk from the Marcel Michelin rugbystadium

  • Unrestricted access to the fitness room 24 hours a day

  • Free revitalizing massages every Thursday evening

  • 24-hour Web corner on a Mac with printer. FreeWIFI throughout the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Boutique Gourmande
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Massage
  • Outdoor tennis court (Nearby)
Business services
  • 1 meeting room(s)
  • Web corner
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Suites Clermont Ferrand Polydome

52 54 Avenue de la Republique
63100
clermont ferrand
france

Tel: +33473423473

Fax: (+33)4/73423477

Contact email

Check-in from 12h00

Check out up to 12h00

  • Station Polydome :   ligne A Station 1er mai

  • By plane

    AULNAT At 5km / 3.11 miles

  • By train

    CLERMONT FERRAND At 1.4km / 0.87 miles

GPS :45.785396, 3.10208

Our accommodations

Superior Suite - 323 sq. ft. (30 m²) - with a double bed and sofa bed

  • Max. number of persons: ‌2
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Family Suite - 323 sq. ft. (30 m²) - with a double bed and sofa bed

  • Max. number of persons: ‌4
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Suite - 323 sq. ft. (30 m²) - with a double bed and sofa bed

  • Max. number of persons: ‌3
  • Area: From 30
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Multi-room offer: 2 rooms close together

  • Max. number of persons: ‌4
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

COMPTOIRS NOMADES

Photo non contractuelle / Strictly non binding

Enjoy a selection of cold drinks, fruit juices, wines and aperitifs and take the time to relax with your family or friends in a warm and cozy atmosphere at the Novotel Suites bar

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 30 m²

  • Maximum capacity: 19 people

Find out more

Our guest reviews for
Novotel Suites Clermont Ferrand Polydome

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

3,417 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

925 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Odeur et table avec revetement goulant chambre 101

Customer review rating 4.5/5

Monica V. Business - 07/07/2019 AccorHotels certified review

After 2 years I notice less attention in details. Room 101 was overall good, but there was a strange smell and the table has coating that seems sticky at the touch

Dear Guest, Thank you for taking the time to write us. We are terribly sorry that your stay had some dissatisfaction. We are terribly sorry for the smell and we do not understand why. Our chambermaid try to make our best to clean your rooms. For the table the renovation will be made as soon as possible. We are terribly sorry once again and we hope to see you back to better serve you. Best regards Anna BOHORODZICZ Assistante de direction

Good

Customer review rating 4.5/5

Anonymous Business - 04/07/2019 AccorHotels certified review

I really appreciate the ability to choose food from the downstairs counter and eat in the room: would like more vegetarian options. Also the fitness room could do with heavier dumbbells: the only choice is 2.5 kg. The breakfast is great.

Family transit travelling with new born

Customer review rating 4.5/5

Anonymous Families - 04/07/2019 AccorHotels certified review

Warm welcome, despite late arrival. Spacious and luxurious room, vvery convenient, even with new born child requirements. Climatisation, baby equipment and accessories in the room (table, etc..) permitted a very good stay for my 7 months baby : he was very tired, therefore not in very good mood. Despite of that, he slept very well all night, and we could as well do another nap in the morning, after breakfast, from 9h to 11h. Breakfast was good and entire staff was following very good behaviour. I highly recommand this hotel.

Super

Customer review rating 4.5/5

Paweł Families - 01/07/2019 AccorHotels certified review

Super miła atmosfera

Great

Customer review rating 4.5/5

Anonymous Business - 01/07/2019 AccorHotels certified review

The staff was extremely friendly and always helpful. I really enjoyed my stay.

Customer review rating 4.5/5

G Business - 30/06/2019 AccorHotels certified review

Very good comdortable hotel. Very helpful staff

The front desk staff was always friendly and accommodating

Customer review rating 4.5/5

Rww Business - 24/06/2019 AccorHotels certified review

pleasant staff and location is excellent. I will return on next visit.

excellent spacious room, great location, peace and quiet, convenient for city centre and access to road networks

Customer review rating 4.5/5

Webookaccor Couples - 18/06/2019 AccorHotels certified review

virtually perfect after a tiring drive from Provence, but why charge for parking?

A bit disappointing

Customer review rating 4.5/5

Anonymous Business - 09/06/2019 AccorHotels certified review

Not a 4-star hôtel...

DEAR GUEST Thank you for taking the time to tell us about your experience at the Novotel Suites Clermont-Ferrand Polydome. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Céline BECKER Directrice
Customer review rating 4.5/5

Gyorgy H. Business - 30/05/2019 AccorHotels certified review

the room is very nice and comfort and cleaned fitness center is rather good breakfast is very good but at the weekend the it was imperfect ( some plates were empty from 9 o'clock :(

Great people. Family atmosphere. Comfortable and convenient. Love the addition of pizza

Customer review rating 4.5/5

Anonymous Business - 28/05/2019 AccorHotels certified review

Great people. Family atmosphere. Comfortable and convenient. Love the addition of pizza

never disappoints

Customer review rating 4.5/5

Murielle Business - 19/05/2019 AccorHotels certified review

very good, come here once a year and always charming professional welcome

Ok except for check-in

Customer review rating 4.5/5

Martin R. Families - 18/05/2019 AccorHotels certified review

At check-in had a problem convincing the person on duty to give me the 3 rooms I had booked as he said I hadn't paid enough. I explained 3 times that as an accor club member I had booked a secret sales deal but he refused to accept that the price I paid was correct. Eventually l, having shown him the confirmation several times he gave me the number of rooms booked but he behaved as if he was doing me a favour.

Dear Guest, We thank you for your feedback at the Suite Novotel Clermont Ferrand Polydome. I am sorry that your experience did not meet your expectations. Yes indeed, you booked 3 rooms with the special private sale Tribu offer. Unfortunately, we only receive 2 rooms for your booking. After the first check, we still had only 2 rooms despite your booking confimation proof. Then it appears that 3 rooms were booked. A that moment, we do our best to give you as quickly as possible what your were waiting for. Be sure this trouble was fixed, and that we will put our heart into giving you a best experience if you give us the chance to welcome you back again. Sincerely, Kévin Larance Chef de brigade

Very convenient for the rugby stadium.

Customer review rating 4.5/5

Trevor H. Couples - 27/04/2019 AccorHotels certified review

An overnight stay as we were attending the ASM Clermont Auvergne rugby match against London Harlequins. The hotel was ideal given its location and that the match finished very late. Room was good, clean and well equipped.

So so

Customer review rating 4.5/5

D. Families - 23/04/2019 AccorHotels certified review

The hotel has aged and is in need of renovation. A bit disappointed for a 4-star hotel

Dear Guest, Thank you to take a time to write us. I am so sorry about your deception but we try to renovated hotel step by step. I hope that you will give us another chance. Best regards , Anna BOHORODZICZ

The hotel is like my home away from home.

Customer review rating 4.5/5

Brad W. Business - 22/04/2019 AccorHotels certified review

Always a pleasure. Large clean rooms, good location, and a good breakfast. The best feature of all is the friendliness and excellent service of the staff.

Customer review rating 4.5/5

David H. Business - 16/04/2019 AccorHotels certified review

Positive: breakfast was incredible. Quiche Lorraine great, pain au chocolat, etc. Negative: well, the toilet paper is very....how shall I say....rough / abrasive / uncomfortable.

Great

Customer review rating 4.5/5

Stephan C. Business - 15/04/2019 AccorHotels certified review

Friendly hospitality, great service

Degrading customer service

Customer review rating 4.5/5

Mukul Business - 13/04/2019 AccorHotels certified review

Rooms are good but I felt that reception was arrogant . There is just one person at a time on reception and there are always multiple people in line. The receptionist just hurrying up without following full process. I was not even offered the free drink that comes with silver accor status. Felt that the emphasis is just moving people in and out. This is likely the last time I stay here.

Dear Guest, I’m terribly sorry to read that your stay was not satisfied. We have a lot of congratulations for all of staff and our welcoming. I amalso sorry for welcoming drink but we had your classic card first. I hope that in the future you will give us another chance to offer you a free drink and show the best of us. Best regards, Anna BOHORODZICZ Assistante de direction

As usual .. welcome on top ... professional staff ..desk , cleaners always available and smiling

Customer review rating 4.5/5

Family B. Families - 13/04/2019 AccorHotels certified review

Just a little point to be taking care of : missing small bread and small chococolat bread at breakfast time ,no more available in kitchen

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