Hotel - Novotel Suites Clermont Ferrand Polydome
Novotel Suites Hotel Novotel Suites Hotel

Novotel Suites Clermont Ferrand Polydome Hotel

4.0/5 759 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Massage
  • Outdoor tennis court  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
  • Web corner
  • Self service business centre
  • Copy/print service available
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Hotel location

Our suites

  • 91 suites
  • 61 non-smoking suites
  • 3 suites for people with reduced mobility
  • 58 family suites
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Remote control TV
    • WIFI in your room
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,605 reviews

Our guest reviews for Novotel Suites Clermont Ferrand Polydome

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 759 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Helen G. Business - 08/08/2018 AccorHotels certified review
« An excellent hotel in every respect »

Two days combining work and rest in a superb hotel, with attentive and professional staff and superb food and beverage services.

Ontheroadagain Business - 06/08/2018 AccorHotels certified review

Novotel Suites in Clermont-Ferrand is an excellent establishment! The staff is warm, friendly and very service-oriented. The rooms are spacious and well-appointed. The selection of breakfast foods is also excellent --- and I love the addition of the covered patio off of the back of the hotel. My only detrimental statement would be about allowing smoking in the rooms. There were several smokers down my hallway and it permeated the hallway. While I was only in the hallway a short time (obviously) --- I am very sensitive to cigarette smoke and it irritated my lungs. Other than that --- I thoroughly enjoy staying at the Novotel Suites CFE and will continue to do so. On future stays I will inquire if there are areas where they do not place smokers --- and request placement in that area. Perhaps that can be an idea for the hotel --- place smokers on one side of the hotel --- and non-smokers on the other. Novotel Suite CFE is (also) perfectly located for my access to work --- just a brief walk down the road. For access to the city center ---- it is a brief stroll --- and I love the walk.

Family - 30/07/2018 TripAdvisor review
« Great rooms, very friendly staff, successful stay »

The hotel has great rooms which are very spacious and well kept. Breakfast was very nice on the terrace and there was a good selection of things to eat. There is also a children's corner with many books and even some guidebooks for adults. Getting into town was easy and will be even easier once the tram runs again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, Thank you for sharing your experience with us. Your comment is motivating for the reception, the cleaning and the breakfast staff. We give our best to make you feel comfortable during your holidays. There is a wide selection for the breakfast and thanks to the good weather, you can enjoy the terrace  Obviously, everybody is waiting for the tram to come back in September! In the meantime, you can reach the city center in 20min by walk. Best regards. Kévin LARANCE

Couples - 27/07/2018 TripAdvisor review
« Two days in Clermont Fernan Novotel next to the Polydome »

We ( couple) had a lovely room with a view of the grape vines on the mountains. The hotel is next to the tram line but we walked into the historic city as it was a warm day with out a cloud in the sky. The room is as you expect with the Novotel group 4 large windows that can be opened for fresh air/ air con/ inroom expresso coffee machine/ cold fridge/ and all the comforts of home, even an express breakfast in your room which we used.. yes we will stay again if in the area .

Our hotel has responded to the review
Our hotel has responded to the review

Dear, It is a pleasure for the whole team to read you. Yes indeed, our 30m² rooms are fit for any kind of guest : workers, families, short stay, long stay… They all have a small fridge, micro waves, bath, shower, separate toilets and even a kitchenette in some of them. The hotel is well located. We are close to the rugby stadium, restaurants, concert hall and you can reach the city center in only 15-20min by walk or take the tram which is just in front of the hotel. Everything is made to make you appreciate your stay with us. Best regards, Kevin LARANCE

Mr Families - 14/07/2018 AccorHotels certified review
« Very convenient for families »

Well located with parking (about 12 EUR per night). The reception staff is very friendly. The so called suites are well adapted for families of up to 4.

Jackie R. Couples - 09/07/2018 AccorHotels certified review
« friendly hotel best breakfast »

We have been touring france for about 2 weeks staying at Accor properties , when we checked in the receptionist was super friendly with advice on restaurants , where to get the bus etc . there was some type of music festival BOOM BOOM MUSIC going on opposite the hotel , we were supplied with ear plugs , nice gesture eh , but once in our room hardly heard anything . As a platinum member we are entitled to a welcome drink , this was offered automatically and it was the 1st time in France it was , other Accor properties we had to ask , so it was nice to see this hotel on the ball . Apart from a nice big room the best part of our stay was the breakfast simply the best we had anywhere on our trip , the choice and quality was 1st class and was very much enjoyed

Bruno S. Business - 04/07/2018 AccorHotels certified review
« Somewhat disappointing on some aspects »

Issues with invoice (very unclear and expensive telephone bill) I indicated to reception that my wife was coming but no additional bath towels were provided. Also no replenishment on bath products once used.

A Business - 02/07/2018 AccorHotels certified review
« Nice Hotel with convenient location »

It is always feels good while staying in this hotel , the staff is courteous , the location is convenient , rooms are big and airy

Jane Business - 29/06/2018 AccorHotels certified review
« Great staff, good location »

As ever, a stay at the Novotel is pleasant, convenient. It's like a home from home, so I can easily work, relax and eat in my room - important when travelling for business

Christian Business - 27/06/2018 AccorHotels certified review
« Nice Stay in Clermont at the novotel suite »

All the team at the hotel very friendy. Big space room Very practical location

Linda C. Couples - 19/06/2018 AccorHotels certified review
« Pleasant stay »

Really enjoyed our stay. Lovely hotel, pleasant staff and surroundings. Highly recommended.

K. E. Business - 19/06/2018 AccorHotels certified review
« The most comfortable in Clermont-Ferrand »

Excellent room. Good breakfast. Good location. I was really enjoy my staying in the hotel.

Dave B. Business - 11/06/2018 AccorHotels certified review
« Comfotable, Clean and Friendly »

A 4 night stay at the hotel on a B & B basis. Room was clean and comfortable, with not just ordinary tea & coffee facilities,but a Nespresso machine as well!! Breakfast selection was excellent, the only downside being that to have it al fresco you'd be inhaling someone's cigarette smoke. The staff were all friendly and hospitable, and all in all, a really pleasant travel experience, and I would recommend the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We thank you for taking the time to leave us your opinion about our hotel I’m so glad to see that you have enjoyed your stay, IT is a pleasure to learn that you liked our room and our guests are satisfied with our full buffet breakfast service.. Once again, thank you so much for sharing this wonderful review about your stay with us. We very much look forward to welcoming you back in the hopefully near future . Kind regards . Céline BECKER Directrice

Hélène Business - 07/06/2018 AccorHotels certified review
« Great as always! »

Very large and comfortable room, very good service and felt very welcomed as always

John B. Couples - 05/06/2018 AccorHotels certified review
« A different and very good Novatel »

With a small kitchenette with microwave and a lounge area this is a different style of Accor Recently refurbished our 6th floor room was immaculate Struggled with the concept of no restaurant and the food available to buy was largely unsuitable for a vegetarian and as we travelled on a Sunday struggled to find a supermarket open Approx 25 min walk into town and would have been quicker by tram if they had been running( alteration to tracks) Now we know how the system works we would definitely use this type of Accor again Staff friendly Excellent full breakfast available

Our hotel has responded to the review
Our hotel has responded to the review

Dear, First of all, thank you very much for spending your time to share your experience with us,. It is a pleasure to learn that you liked our breakfast and our staff . We understand that you were disappointed not to find a restaurant in our hotel, but it’s part of the concept of Novotel Suites. you can find easily restaurants at 5 minutes by walk from the hotel, the receptionists can give you good advices and in our Boutique Gourmande you can find several choices of mixed salads...There is a kitchenette in every room to permit the autonomy of our customers, with a full welcoming tray. Concerning the problems you met with the tram, actually the line is under construction for this summer. However, a bus (A) replaces it and it’s just next to the hotel. We hope to see you again and to spend some good time in your hotel . Best regards. Céline BECKER

Anonymous Business - 27/05/2018 AccorHotels certified review
« Very enjoyable stay. »

I stay at Suite Novotel whenever in Clermont-Ferrand and I’m always pleased with the experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, Thank you for that kind message. You are always pleased with the experience and we are always pleased to welcome you at your favorite place in Clermont-Ferrand. Best regards. Céline BECKER Directrice

Anonymous Business - 26/05/2018 AccorHotels certified review
« Consistent quality! »

Good front desk team. Nice breakfast.

Murielle Business - 21/05/2018 AccorHotels certified review
« accueil parfait »

short but excellent business stay. reception people excellent, bedding very comfortable and the new breakfast offer very good

Diana G. Couples - 16/05/2018 AccorHotels certified review
« One of favourite places to stay - exceptionally friendly! »

Warm friendly greeting from the ever helpful Kevin. Convenient, reasonably priced on site parking. Spacious , very well maintained and equipped suite. Genuinely pet friendly.

Olivier Business - 29/04/2018 AccorHotels certified review
« OK experience »

Experience was ok except the hotel didn't want to turn on air conditioning. The weather was unseasonably warm and despite asking 3 times, they didn't go through the burden of turning the system on. I was loaned a fan. I understand it's more involving than flipping a switch but it's not acceptable for an hotel at that price point.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Suites Clermont-Ferrand Polydome. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The weather in our region changes from the low to high temperatures every day and specially in the spring. That is why every year we have to wait until medium May to pass the hotel in air conditioning mode. We are terribly sorry to leave you a bad memory about your stay. We want to let you know, that now we put the air conditioning mode. We hope that you will leave us another chance for your next stay Sincerely, Céline BECKER Directrice

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