Hotel - Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence
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Pullman Hotel

Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

Jumeirah Lakes Towers  Cluster T, Adjacent to  Damac Properties Metro station 
9268  DUBAI
UNITED ARAB EMIRATES

950 reviews
TripAdvisor Rating Based on 950 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • Air Conditioning
  • DUBAI INTERNATIONAL AIRPORT
  • Reception open 24 hours a day
  • Early Check In
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
  • Babysitting on request
  • Golf (Nearby)
    • Golf (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Skiing (Nearby)
    • Downhill skiing (Paying, Nearby)
    • Ski hire facilities (Paying, Nearby)

Catering

  • 4 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24:00
    • Opening hours : Week-end 24:00

Business services

  • 9 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 354 rooms
  • 312 non-smoking rooms
  • 8 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Telephone
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • TV room service ordering
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 3,185 reviews

Our guest reviews for Pullman Dubai Jumeirah Lakes Towers - Hotel and Residence

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 950 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Kelly B. Business - 11/08/2017
« Wonderful hotel and hospitality service »

I was greeted with exceptional service and my entire hotel experience continued at mostly this same level. The room was comfortable and clean, breakfastfast was filled with variety with great service again and even after I had checked out and went to retrieve my luggage and wait for my flight, I was treated with the same courtesy. Not quite a 10/10; during one busy breakfast period, I was ignored before managing to get the attention of a very kind and apologetic waiter and the roof top pool area wasn't as perfectly clean as the rest of the hotel as I would have thought. But these are small points in an all round great experience for a lone business traveller.

AccorHotels certified review
Thompson Business - 10/08/2017

It was a lovely experience. The staff were courteous, great service and overall a pleasant atmosphere

AccorHotels certified review
Raoseagold@gmail.com Business - 09/08/2017
« Narassing Mentreddi »

fully satisfied

AccorHotels certified review
Aref A. Business - 09/08/2017
« i love this hotel and stafe »

very good

AccorHotels certified review
Pinky Friends - 09/08/2017

It was good experience staying at your hotel. I would however recommend including some more options in the menu. For snack and even for dinner - limited options which may not meet all kind of diversity that visit your hotel.

AccorHotels certified review
Manmohan Business - 08/08/2017
« Mr »

Good

AccorHotels certified review
Claire Business - 08/08/2017
« Good stay with a little room for improvement »

Overall, a very positive stay. The main reason I marked it as an 8 was that there were a few off-putting smells during the stay, which steer it away from a 10. The wardrobe in the room was the primary issue - it had a really bad musty smell, which was unpleasant when opened. It meant that the robes smelt, and was just something I wouldn't typically expect in a hotel of this standard. A few times, there was also a bad smell from the bathroom, when the shower ran. It went away pretty quickly, so it wasn't a massive issue, but it was a sewer-type smell, so it wasn't pleasant. Other than that, the stay was very good.

AccorHotels certified review
Mary S. Couples - 07/08/2017
« Mrs Mary Sanjurgo »

Fabulous stay, great staff, very friendly and lovely surprise on our arrival with birthday balloons and cake even when it was 12.30am

AccorHotels certified review
Grahame S. Families - 04/08/2017
« Luxurious relaxing break »

We were travelling back to UK from Vietnam and wanted to break the trip up and decided on Dubai as a good place to unwind. We booked the hotel and a driver both from the airport and back. The entire 3 days was lovely and relaxing - the hotel room was an excellent size, the shower was amazing and the beds were so comfortable they were a joy to sleep in.

AccorHotels certified review
Julius T. Business - 03/08/2017
« great in general, with a bit of a bad taste from the breakfast service on one particular day »

pls call me to explain it...

AccorHotels certified review
Anonymous Business - 03/08/2017
« It was OK »

The hotel was OK, but breakfast room is too small for five star hotel. No salmon served which is for me a sign that management is saving money at the wrong end. My one way not used shaver was gone after room cleaning. Gym is excellent but pool is quite to small and does not look very well. Dining food was excellent. Compared to other Pullman's, hotel driver wanted to overcharge trip to Abu Dhabi 30% more expensive.

AccorHotels certified review
Carlos D. Business - 03/08/2017
« not good »

There was a noise and I wanted someone from the hotel to take care. Finally it took two further calls and one hour until I went down to see the manager. The result was that nobody took care about that noise, at least nobody informed me. I do not want to stay in a hotel where the guest is simply ignored and that the guest has to run behind the employees to get something done. Finally the manager relocated me in another room. However I lost two hours sleep and I had to hold a one-day-training the nest day. If I can avoid it, I will not come back and I am quite confident as there are enough hotels in Dubai.....

AccorHotels certified review
Jatin L. Business - 31/07/2017
« Awesome  »

Enuce as always was a wonderful host at front desk,Robert was humorous like always and Sonakshi at the breakfast restaurant on the room was perfect host too

AccorHotels certified review
Wagner Business - 31/07/2017
« Well located and not too expensive »

The hotel is well located, close to the Dubai Marina and to a Subway station. Easy to go from one place to another in Dubai. There are two restaurants, the breakfast is fine, I have not used other facilities. The restaurants are not the best in the city, but for a couple of days one can eat there without being bored. I liked the service from the hotel, arrived at 11 pm in the room and there was a water leak on the roof of the bathroom. Service came almost immediately after I called and in 10 minutes everything was repaired and clean. Only problem was by check in, have gotten an early check in and paid extra for breakfast, but their system does not operate this way, but after some minutes the problem was solved.

AccorHotels certified review
Anonymous Business - 31/07/2017
« Cosy Hotel accomodation for leisure and business travel »

Pullman JLT is a great value for money for a short/medium and long stay hotel accomodation. Staff and personnel are always smiling and very professional in their role.

AccorHotels certified review
Anonymous Families - 30/07/2017
« Extremely polite and very helpful staff. »

From minute we got to our hotel to the minute we left we were treated extremely well by the staff. The room was lovely and kept clean. The food in the restaurants was perfect. We were only there for 3 nights but would 100% go back and definitely recommend this hotel to everybody.

AccorHotels certified review
John G. Business - 30/07/2017
« Excellent Stay in Dubai »

Excellent customer service- staff was great. Very nice appointed room, very clean. Great atmosphere

AccorHotels certified review
Michelle O. S. Couples - 29/07/2017
« Excellent  »

Excellent staff. Comfortable & well decorated room. Great location

AccorHotels certified review
Andreas Business - 27/07/2017

Absolute satisfaction in all respects

AccorHotels certified review
Ahmed Z. Friends - 26/07/2017
« Amazing hotel and calm »

Best moment to stay in Dubai in this hotel the staff is very lovely an helpful and the hotel is calm and comfortable.

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