ibis Madrid Alcobendas Hotel 2 stars

TripAdvisor rating 4.0/5 407 reviews
ibis Madrid Alcobendas
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Room 1

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Hotel extras

  • Enjoy all La Liga and Champions League matches in our bar

  • High-speed WIFI throughout the hotel

  • Near the metro station. Only 30 minutes away from Madrid's historic center

  • Business space with free PC, printer and WIFI connection

  • 15 minutes from the airport and IFEMA

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI in your room
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Madrid Alcobendas

c/ Francisco Gervás 1
28108
alcobendas
spain

Tel: +34916624703

Fax: (+34)91/6615696

Contact email

Check-in from 12h00

Check out up to 12h00

  • LA GRANJA :   10 LA GRANJA

  • By plane

    BARAJAS At 15km / 9 miles

  • By train

    CHAMARTIN At 6km / 3 miles

GPS :40.530004, -3.650765

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room for one or two persons equipped with the new bedding

  • Max. number of persons: 2
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Room with 1 double bed + 1 extra bed equipped with the new bedding

  • Max. number of persons: 3
  • Area: From 17
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

BAR RENDEZ VOUS

Photo non contractuelle / Strictly non binding

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Madrid Alcobendas

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,016 reviews

tripadvisor

TripAdvisor Rating 4.0/5

407 reviews

Good business hotel

Customer review rating 4.4/5

Mirko Business - 27/09/2019 AccorHotels review

Friendly staff. Good value for money. Location in industrial area.

Hi Mirko Thanks for your comments, it´s very important to us to receive feedback, we will try to improve next time! Regards, Jorge Agúndez Adjunto de dirección Hotel Ibis Madrid Alcobendas

Good bed!

Customer review rating 4.4/5

Mr B. Business - 24/09/2019 AccorHotels review

Fast check-in, excellent bed, spacious shower, slow wifi, and decent breakfast

Comoda

Customer review rating 4.4/5

Alberto Business - 23/09/2019 AccorHotels review

La esperada

Muchas gracias por tus comentarios Alberto! Esperamos verte de vuelta por el hotel muy pronto. Un saludo, Jorge Agúndez Adjunto de dirección Hotel Ibis Madrid Alcobendas

Extremely correct: money well invested!

Customer review rating 4.4/5

Alberto Business - 23/09/2019 AccorHotels review

Positive customer experience. Everything worked well, reception, billing, breakfast, room...

Dear Mr De Navia We very much appreciate your comments regarding your stay at the ibis Madrid Alcobendas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, we will also work in improving those items your marked lower. Sincerely, Un saludo, Jorge Agúndez Adjunto de dirección Hotel Ibis Madrid Alcobendas

Clean and friendly hotel on outskirts of Madrid.

Customer review rating 4.4/5

M. M. Solo - 04/09/2019 AccorHotels review

Friendly service when I arrived quite late in the evening. Food available 24/7. Room basic, but clean and comfortable bed. Great breakfast in the morning. All round good hotel for a very reasonable price.

Hello M., Thank you very much for your reviews, it´s very important to us to receive feedback. We hope to see you back here very son. Regards, Jorge Agúndez Assistant GM Hotel Ibis Madrid Alcobendas

Great place

Customer review rating 4.4/5

Gary C. Couples - 29/08/2019 AccorHotels review

Very good great staff.

Dear Mr c. Thank you very much for your rating, it´s very important to us receiving feedback from our clients. We hope to see you again very soon Regards Jorge Agúndez Assistant GM Hotel Ibis Madrid Alcobendas

Normal

Customer review rating 4.4/5

Anonymous Business - 22/08/2019 AccorHotels review

Normal

Estimado cliente Gracias por tomarse el tiempo en compartir su comentario con nosotros. Esperamos poder pronto tener el placer de tenerlo de vuelta en nuestro hotel. Atentamente, Un saludo, Jorge Agúndez Adjunto de dirección Hotel Ibis Madrid Alcobendas
Customer review rating 4.4/5

Anonymous Couples - 12/08/2019 AccorHotels review

As always, easy check in and check out, clean room and friendly service.

Dear Mr Rogers Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Jorge Agúndez Assistant GM Hotel Ibis Madrid Alcobendas
Customer review rating 4.4/5

Lizette F. Z. Families - 12/08/2019 AccorHotels review

Fine thanks

Thank you Lizette! We hope to see you again very soon. Regards Jorge Agúndez Assistant GM Tfno. 91… H6… www.ibis.com

Very goo hotel

Customer review rating 4.4/5

Francisco C. Business - 09/07/2019 AccorHotels review

For the price you pay, you get a nice room with a double bed. Breakfast is cheap and super nice. Tell your Ibis colleagues in the UK to do it like in Spain because they are not good at all.

Dear FRANCISCO JAV C. COBOS, We very much appreciate your comments regarding your stay at the ibis Madrid Alcobendas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Terrón Director Tfno. 91… H6… www.ibis.com
Customer review rating 4.4/5

John T. Couples - 26/06/2019 AccorHotels review

Friendly staff,I found the cost of having two small dogs very expensive

Dear JOHN T., Thank you for taking the time to tell us about your experience at the ibis Madrid Alcobendas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francisco Terrón Director Tfno. 91… H6… www.ibis.com

Nice

Customer review rating 4.4/5

Anonymous Solo - 12/06/2019 AccorHotels review

Nice hotel. Very clean. A little far out of the centre. Price was ridiculous but at least I wasn't charged for my late check out on the Sunday. Staff were lovely.

Dear NEIL L., We very much appreciate your comments regarding your stay at the ibis Madrid Alcobendas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Terrón Director Tfno. 91… H6… www.ibis.com

Agradable

Customer review rating 4.4/5

Miguel Business - 10/06/2019 AccorHotels review

Perfecta

Estimado Miguel Muchas gracias por tus comentarios, son muy importante para nosotros. Trabajaremos en los aspectos de entrada y salida del hotel que has puntuado más bajos. Esperamos verte en un futuro de vuelta por nuestro hotel, Un saludo, Jorge Agúndez Adjunto de dirección Hotel Ibis Madrid Alcobendas

Excellent stay, in an impressive Ibis hotel

Customer review rating 4.4/5

Tim E. Couples - 05/06/2019 AccorHotels review

A 2-day stay for the Champions League final. Hotel staff were welcoming at the start and helpful / friendly throughout. Car park was secure and inexpensive. I was worried about the hotel being miles out of town - but was so wrong! It's just a 10-minute stroll to the excellent, efficient metro service, which runs to around 2am. Not a lot to do around the immediate area, but hotel offers a good range of drinks and food, and (Thurs - Sat) there is a fabulous little microbrewery 50m from the La Granja tube station, open 4-10ish. I'm happily stay here again and again!

Hllo Tim! We are really happy to hear your comments, we will share them with our team. We also want to thank you for sharing some local tips, that´s a great help for otther travellers! Un saludo, Jorge Agúndez Adjunto de dirección Hotel Ibis Madrid Alcobendas

Mark review

TripAdvisor rating 4.0/5

Discover68620703520 Family - 05/06/2019 TripAdvisor review

excellent quality food plenty, staff very helpful made me something to eat when we came in late from the football very helpful all the staff we dealt with room superb quiet friendly atmosphere could not recommend Alcobendas enough for people

Value for money

Customer review rating 4.4/5

Keith G. Families - 04/06/2019 AccorHotels review

Easy check in, clean and tidy hotel, pleasant and friendly staff.

Dear Keith Thanks a lot for your comments, we will share them amongst th team, they will be very happy. We look forward wecoming you again in the future Regards Jorge Agúndez Assistant GM Hotel Ibis Madrid Alcobendas

Good and bad

Customer review rating 4.4/5

Eric Couples - 03/06/2019 AccorHotels review

Excellent parking facility. Check in ok - staff initially not very welcoming but got better. Accommodating with safety deposit box as no safe in room - good. On Saturday evening at c1.00pm the 24 hour bar closed we were told because “too much people” I don’t understand how the hotel can advertise a 24 hour bar and then close it when there are too many guests who want a drink - bad. We also asked for some food as per the 24hour room service. We were told there were only panini and we had to wait in the bar for it but then we had to take it to our room to eat it as there was no room service and we were not allowed to eat in the bar - illogical - bad. Breakfast included fresh bread which was excellent - good. Check out good. The hotel needs to be more aware of guests needs and provide a friendly Accor service.

Dear Mr Eric Thank you for taking the time to tell us about your experience at the ibis Madrid Alcobendas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. On that night we had extra staff on shift. Normally , we only have one person and they were two, but it´s a fact that in certain moments just after the final the affluence at the bar exceeded our ability to give a proper service. However as per our knowledge our staff gave their best and did not stopped serving food or drinks during that night . We really do apologize for this situation if you felt we provided a bad service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Un saludo, Jorge Agúndez Adjunto de dirección Hotel Ibis Madrid Alcobendas
Customer review rating 4.4/5

Ibis A. Business - 02/06/2019 AccorHotels review

Estância normal

Very good

Customer review rating 4.4/5

Alwyn G. Couples - 26/05/2019 AccorHotels review

Excellent staff, very helpful

Dear Mr G. Thanks a lot for your kind comments, we will share your opinion with our team. I am sure it will encourage them to keep on striving to improve our service. We hope to see you again iun the nearest future Regards Jorge Agúndez Assistant GM Hotel Ibis Madrid Alcobendas

welcoming

Customer review rating 4.4/5

Giulia Business - 24/05/2019 AccorHotels review

the staff was extremely welcoming, the room very clean and the breakfast yummy

Dear Giulia Thanks a lot for your comments, it´s very important to us We look foward welccoming you again! Regards Jorge Agúndez Assistant GM Hotel Ibis Madrid Alcobendas
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