Hotel - ibis Madrid Alcobendas
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Madrid Alcobendas Hotel

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4.0/5 350 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WiFi in your room
  • Parking
    • Private indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 15  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 120 rooms
  • 97 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 6 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • Baby bed
    • RJ 11 outlet
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 2,055 reviews

Our guest reviews for ibis Madrid Alcobendas

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 350 reviews
AccorHotels certified review
Anthony H. Couples - 13/06/2018
« Good stopover »

Stopped halfway through spain on way to ferry

AccorHotels certified review
Mrs L. W. Couples - 04/06/2018
« MRS Linda W. »

Friendly & welcoming staff, Hotel was ideally situated for our onwards journey to France. Room was of an excellent standard.

AccorHotels certified review
Jean-yves B. Couples - 04/06/2018
« Canadian Visitors Pleasantly syrprise »

My wife and I were greeted with a friendly Welcome to IBIS by the front desk attendant Miguel. He took all the time to explain to us the whereabouts in Madrid, the hotel's services. and this in our language En Français. Merci! Miguel for your two days of excellent services and your offer to join the Loyalty Program. Following his suggestions we used the bar services and we were greeted as important guests by Mohammed. who took care of us for two days thank you Mohammed.

AccorHotels certified review
Anonymous Business - 24/05/2018

positiva

AccorHotels certified review
Raluca Families - 20/05/2018
« Amazing hotel »

We appreciate very much your service and we thank you very much for your presents as well. Rooms were nice, clean and quiet

AccorHotels certified review
Frances Couples - 06/05/2018
« Of the standard one expects »

Not memorable, but you don’t stay in Ibis for a romantic weekend. Staff were friendly, rooms clean and beds comfortable. A little expensive for what we got. The following two nights we stayed at Jardín de Tres Cantos for a lot less money and a much nicer experience. But not complaining.

TripAdvisor review
Couples - 25/04/2018
« Great for an overnight stay »

Well located just north of Madrid to break the journey from the Costa del Sol to the Santander or Bilbao ports. Good underground parking - very comfortable bed - excellent shower - delightful staff - reasonable breakfast.

TripAdvisor review
Couples - 24/04/2018
« Great place for a night stop enroute from Portugal to France »

Everything was great, the only exception was (as last time) no air-conditioning which made the room rather hot at night. The manager said it was the wrong time of year for A/C!! Not a salubrious area but convenience was our priority. ALL the staff were very helpful.

AccorHotels certified review
Lucía Couples - 22/04/2018
« cómoda »

Favorable

AccorHotels certified review
Anonymous Friends - 15/04/2018
« Agradable »

Corta pero intensa

AccorHotels certified review
Anonymous Couples - 31/03/2018
« Surprised that I had to pay for overnight parking and the most expensive hotel for a dog to stay€15 per night. Joke »

Happy with my stay, staff on reception very patient and very helpful. The major issues where the parking costs plus the cost for my dog to stay. €15 is the most expensive I have ever paid.

AccorHotels certified review
Natalia Couples - 20/03/2018
« Estupenda estancia »

:)

AccorHotels certified review
Sylvia J. Couples - 18/03/2018
« It is a place to stop but not stay. »

Staff friendly and efficient, room clean and ok. Negatives: parking charge. Free in other Ibis hotels Cost of bringing a dog too high. The dog has own bed and is clean. Why is charge so high? Why put guests who have a dog in a room at the furthest possible point from the exit? Dog has to be trailed all through the hotel to get outside. Nowhere to sit and relax. Might have spent more in the bar if there had been. Food to be avoided. (In all Ibis hotels)

AccorHotels certified review
Byron H. Business - 16/03/2018
« Great hotel, clean, and neat. »

Very good

AccorHotels certified review
Ricardo Couples - 05/03/2018
« Genial »

Genial

AccorHotels certified review
Jon Business - 14/02/2018
« A great stay with great staff. »

Staff were helpful and friendly. Rooms were clean and comfortable. The restaurant food was excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear JON B., We very much appreciate your comments regarding your stay at the ibis Madrid Alcobendas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Francisco Terrón Director Tfno. 91… H6… www.ibis.com

AccorHotels certified review
César C. Business - 23/01/2018
« Quite room, quick check in. »

It was a quite room, the cleaning was as expected, not super clean, but enough clean. easy check in and easy check out with a flexibility about invoices and so.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Francisco Terrón Director Tfno. 91… H6… www.ibis.com

AccorHotels certified review
Ruth Families - 22/01/2018
« Excelente »

Descanso buenisimo, trato excelente y personal amable

Our hotel has responded to the review
Our hotel has responded to the review

Buenos días Ruth Te agradecemos enormemente tus comentarios en relación a tu estancia en ibis Madrid Alcobendas. Es siempre un placer recibir comentarios positivos. Haremos extensivos tus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Esperamos que tu próxima visita sea tan agradable como la previa. Un saludo, Jorge Agúndez Tfno. 91… H6… www.ibis.com

AccorHotels certified review
Rafaela M. M. Families - 07/01/2018
« Satisfactoria »

Satisfactoria

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Sra Moral, Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Madrid Alcobendas. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Jorge Agúndez Tfno. 91… H6… www.ibis.com

AccorHotels certified review
Natalia Families - 04/01/2018
« Average »

The hotel is in the middle of an industrial area, very difficult to get by if you don't have a car. In the room they always leave 2 towels, no one for the hands (we were two people)....this is the 2nd time it happens to me at Ibis. People dry their hands with the same one they use for the shower???? Weird!!! I HAD TO ASK EVERY CRAZY DAY for more towels...like a machine repeating the same speech to all the cleaning ladies. In the middle of my stay got cut off..couldn't get into my room and also got the phone blocked. Got a letter saying I made some international calls for 836Euros...WHAT??? I made 5 local calls...I went to see what happened with my access card and they told me they denied it on purpose to let me know I have a very expensive bill for calls. I asked a detail for those calls and they couldn't tell me anything as the system did not show. That is why the manager removed the charge but blocked my phone so I was unable to make calls during the holiday season!!! So I SUGGEST that for next time make sure before talking with a client. This was ABSOLUTELY WRONG!

Our hotel has responded to the review
Our hotel has responded to the review

Dear NATALIA LORENA C., Thank you for taking the time to tell us about your experience at the ibis Madrid Alcobendas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Francisco Terrón Director Tfno. 91… H6… www.ibis.com

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